ENVIRONMENTAL, SOCIAL AND GOVERNANCE REPORT 2021
Extracted ESG KPIs
KPIs are organized by ESG aspects.
The types of emissions and respective emissions data.
| Indicator | Unit | 2021 | Report Pages |
|---|---|---|---|
| Discharge of wastewater | Tonnes | 524331.57 | 84 |
| Emissions of CO | Kg | 546.14 | 84 |
| Emissions of NOx | Kg | 768.93 | 84 |
| Emissions of PM | Kg | 5.16 | 84 |
| Emissions of SOx | Kg | 2.53 | 84 |
Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2020 | 2021 | Report Pages |
|---|---|---|---|---|
| Greenhouse gas emission intensity | tCO2e/m² of GFA | 0.05 | 0.07 | 86 |
| Greenhouse gas offsets from trees owned by the Company | tCO2e | 0.64 | 85 | |
| Scope 1 greenhouse gas emissions | tCO2e | 356.06 | 85 | |
| Scope 2 (electricity) greenhouse gas emissions | tCO2e | 51037.29 | 85 | |
| Total greenhouse gas emissions | tCO2e | 51392.72 | 85 |
Total hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2021 | Report Pages |
|---|---|---|---|
| Hazardous waste generated from cartridge | Pieces | 43 | 84 |
| Hazardous waste generated from equipment maintenance liquid wastes | Liters | 35 | 84 |
| Hazardous waste generated from fluorescent tube | Pieces | 240 | 84 |
| Hazardous waste generated from other electronic wastes | Kg | 22 | 84 |
| Hazardous waste generated from used batteries | Kg | 54.36 | 84 |
Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2020 | 2021 | Report Pages |
|---|---|---|---|---|
| General waste/domestic waste generation | Tonnes | 1199.45 | 84 | |
| Kitchen waste generated | Tonnes | 76.56 | 84 | |
| Non-hazardous waste intensity | Tonnes/m² of GFA | 0.0047 | 0.00173 | 86 |
| Non-hazardous wastewater discharge intensity | Tonnes/m² of GFA | 0.71 | 86 | |
| Total non-hazardous wastes | Tonnes | 1276.01 | 84 |
Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2020 | 2021 | Report Pages |
|---|---|---|---|---|
| Comprehensive energy consumption | MWh | 93424.27 | 85 | |
| Comprehensive energy consumption intensity | MWh/m² of GFA | 0.11 | 0.13 | 86 |
| Purchased electricity | MWh | 87407.59 | 85 | |
| Total consumption of fuel (automotive petrol) | MWh | 937.73 | 85 | |
| Total consumption of natural gas | MWh | 5078.95 | 85 |
Water consumption in total and intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2020 | 2021 | Report Pages |
|---|---|---|---|---|
| Municipal water consumption | Tonnes | 733713.27 | 85 | |
| Water consumption intensity | Tonnes/m² of GFA | 0.81 | 0.99 | 86 |
Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.
| Indicator | Unit | 2021 | Report Pages |
|---|---|---|---|
| Percentage of employees by age group - 30 years and under | % | 37 | 91 |
| Percentage of employees by age group - 31–40 years old | % | 54.9 | 91 |
| Percentage of employees by age group - 41–50 years old | % | 7.3 | 91 |
| Percentage of employees by age group - Over 50 | % | 0.8 | 91 |
| Percentage of employees by gender - Female | % | 38.4 | 91 |
| Percentage of employees by gender - Male | % | 61.6 | 91 |
| Percentage of employees by region - Central China | % | 24.5 | 91 |
| Percentage of employees by region - East China | % | 55.5 | 91 |
| Percentage of employees by region - North China | % | 8.4 | 91 |
| Percentage of employees by region - Northwest China | % | 3.4 | 91 |
| Percentage of employees by region - South China | % | 8.2 | 91 |
| Percentage of employees by type of employment - Basic-level staff | % | 70.4 | 91 |
| Percentage of employees by type of employment - Middle management | % | 25.4 | 91 |
| Percentage of employees by type of employment - Senior management | % | 4.2 | 91 |
| Total number of employees | 3097 | 91 |
Employee turnover rate by gender, age group and geographical region.
| Indicator | Unit | 2021 | Report Pages |
|---|---|---|---|
| Employee turnover rate by age group - Aged 30 and below | % | 24.1% | 104 |
| Employee turnover rate by age group - Aged 31–40 | % | 27.0% | 104 |
| Employee turnover rate by age group - Aged 41–50 | % | 19.5% | 104 |
| Employee turnover rate by age group - Aged 50 or above | % | 15.0% | 104 |
| Employee turnover rate by gender - Female | % | 28.0% | 104 |
| Employee turnover rate by gender - Male | % | 24.0% | 104 |
| Employee turnover rate by region - Central China region | % | 27.0% | 104 |
| Employee turnover rate by region - Eastern China region | % | 24.0% | 104 |
| Employee turnover rate by region - Northern China region | % | 20.0% | 104 |
| Employee turnover rate by region - Northwestern region | % | 38.0% | 104 |
| Employee turnover rate by region - Southern region | % | 33.0% | 104 |
| Overall employee turnover rate | % | 26% | 104 |
The percentage of employees trained by gender and employee category (e.g. senior management, middle management).
| Indicator | Unit | 2021 | Report Pages |
|---|---|---|---|
| Percentage of trained staff by employment type: Elementary workers | percent | 52.3% | 95 |
| Percentage of trained staff by employment type: Middle management | percent | 46.5% | 95 |
| Percentage of trained staff by employment type: Senior management | percent | 1.2% | 95 |
| Percentage of trained staff by gender: Female | percent | 36.5% | 95 |
| Percentage of trained staff by gender: Male | percent | 63.5% | 95 |
| Total number of employees trained | employees | 2836 | 95 |
| Training coverage rate | percent | 91.2% | 95 |
The average training hours completed per employee by gender and employee category.
| Indicator | Unit | 2021 | Report Pages |
|---|---|---|---|
| Average number of training hours per employee | hours | 10.06 | 95 |
| Average training hours of staff by employment type: Elementary workers | hours | 8.4 | 95 |
| Average training hours of staff by employment type: Middle management | hours | 9.8 | 95 |
| Average training hours of staff by employment type: Senior management | hours | 12 | 95 |
| Average training hours of staff by gender: Female | hours | 10.06 | 95 |
| Average training hours of staff by gender: Male | hours | 10.06 | 95 |
| Total training time | hours | 28530.16 | 95 |
Number of products and service related complaints received and how they are dealt with.
| Indicator | Unit | 2019 | 2020 | 2021 | Report Pages |
|---|---|---|---|---|---|
| Customer satisfaction survey score | points | 74 | 85 | 88 | 54 |
| Number of valid replies collected in stakeholder questionnaire survey | replies | 387 | 25 |
The types of emissions and respective emissions data.
| Standard Indicator | Unit | 2021 |
|---|---|---|
| Airborne Particulate Matter (PM) Emissions | Kg | 5.16 |
| NOₓ Emissions | Kg | 768.93 |
| SOₓ Emissions | Kg | 2.53 |
Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2020 | 2021 |
|---|---|---|---|
| Direct GHG Emissions (Scope 1) | tCO2e | 356.06 | |
| GHG Removals from Newly Planted Trees | tCO2e | 0.64 | |
| Indirect Energy Emissions (Scope 2) | tCO2e | 51037.29 | |
| Total GHG Emissions | tCO2e | 51392.72 | |
| Total GHG Emissions Intensity (By Area) | tCO2e/m² of GFA | 0.05 | 0.07 |
Total hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2021 |
|---|---|---|
| Hazardous Waste (Electronic and IT Equipment) | Kg | 22 |
| Hazardous Waste (Liquid Waste) | Liters | 35 |
| Hazardous Waste (Used Batteries) | Kg | 54.36 |
Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2020 | 2021 |
|---|---|---|---|
| Non-Hazardous Waste (Domestic Waste) | Tonnes | 1199.45 | |
| Non-Hazardous Waste (Kitchen Waste) | Tonnes | 76.56 | |
| Total Non-Hazardous Waste Intensity (By Area) | Tonnes/m² of GFA | 0.0047 | 0.00173 |
Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2020 | 2021 |
|---|---|---|---|
| Comprehensive Energy Consumption Intensity (By Area) | MWh/m² | 0.11 | 0.13 |
| Gasoline Consumption | MWh | 937.73 | |
| Natural Gas Consumption | MWh | 5078.95 | |
| Purchased Electricity | MWh | 87407.59 | |
| Total Direct Energy Consumption | MWh | 6016.68 | |
| Total Energy Consumption | MWh | 93424.27 | |
| Total Indirect Energy Consumption | MWh | 87407.59 |
Water consumption in total and intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2020 | 2021 |
|---|---|---|---|
| Municipal Water Consumption | Tonnes | 733713.27 | |
| Water Consumption Intensity (By Revenue) | Tonnes/m² of GFA | 0.81 | 0.99 |
Description of energy use efficiency target(s) set and steps taken to achieve them.
| Standard Indicator | Unit |
|---|---|
| Energy Consumption Reduction Percentage Compared to Last Year | % |
Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.
| Standard Indicator | Unit | 2021 |
|---|---|---|
| Number of Total Employees | persons | 3097 |
| Percentage of Employees Aged 30-50 | % | 62.2 |
| Percentage of Employees Aged Above 50 | % | 0.8 |
| Percentage of Employees Aged Below 30 | % | 37 |
| Percentage of Employees in Central China | % | 24.5 |
| Percentage of Employees in East China | % | 55.5 |
| Percentage of Employees in North China | % | 8.4 |
| Percentage of Employees in Northwest China | % | 3.4 |
| Percentage of Employees in South China | % | 8.2 |
| Percentage of Female Employees | % | 38.4 |
| Percentage of General Employees | % | 70.4 |
| Percentage of Male Employees | % | 61.6 |
| Percentage of Middle Management Employees | % | 25.4 |
| Percentage of Senior Management Employees | % | 4.2 |
Employee turnover rate by gender, age group and geographical region.
| Standard Indicator | Unit | 2021 |
|---|---|---|
| Turnover Rate of Employees Aged 30-50 | % | 27 |
| Turnover Rate of Employees Aged Below 30 | % | 24.1 |
| Turnover Rate of Employees in Central China | % | 27 |
| Turnover Rate of Employees in East China | % | 24 |
| Turnover Rate of Employees in North China | % | 20 |
| Turnover Rate of Employees in Northwest China | % | 38 |
| Turnover Rate of Employees in South China | % | 33 |
| Turnover Rate of Female Employees | % | 28 |
| Turnover Rate of Male Employees | % | 24 |
| Turnover Rate of Total Employees | % | 26 |
The percentage of employees trained by gender and employee category (e.g. senior management, middle management).
| Standard Indicator | Unit | 2021 |
|---|---|---|
| Percentage of Employees Trained | percent | 91.2 |
| Percentage of Trained Female Employees | percent | 36.5 |
| Percentage of Trained General Employees | percent | 52.3 |
| Percentage of Trained Male Employees | percent | 63.5 |
| Percentage of Trained Middle Management | percent | 46.5 |
| Percentage of Trained Senior Management | percent | 1.2 |
The average training hours completed per employee by gender and employee category.
| Standard Indicator | Unit | 2021 |
|---|---|---|
| Average Training Hours (Female) | hours | 10.06 |
| Average Training Hours (General Employees) | hours | 8.4 |
| Average Training Hours (Male) | hours | 10.06 |
| Average Training Hours (Middle Management) | hours | 9.8 |
| Average Training Hours (Senior Management) | hours | 12 |
| Average Training Hours per Employee | hours | 10.06 |
| Total Training Hours | hours | 28530.16 |
Description of practices used to promote environmentally preferable products and services when selecting suppliers, and how they are implemented and monitored.
| Standard Indicator | Unit |
|---|---|
| Percentage of Suppliers Using Green Materials and Recycling Packaging | % |
Number of products and service related complaints received and how they are dealt with.
| Standard Indicator | Unit | 2019 | 2020 | 2021 |
|---|---|---|---|---|
| Satisfaction Rate of Customer Complaint Handling | points | 74 | 85 | 88 |