ENVIRONMENTAL, SOCIAL AND GOVERNANCE REPORT 2021
Extracted ESG KPIs
KPIs are organized by ESG aspects.
Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
Indicator | Unit | 2019 | 2020 | 2021 | 2030 | Report Pages |
---|---|---|---|---|---|---|
Atlantis Sanya carbon neutralisation (VCUs purchased and verified) | tons | 15139 | 36 | |||
Employee business flight travel (Scope 3 GHG Emissions) | Tonnes of carbon dioxide equivalent | 8859 | 43 | |||
Food purchases (Scope 3 GHG Emissions) | Tonnes of carbon dioxide equivalent | 91907 | 43 | |||
Fuel and energy related emissions (Scope 3 GHG Emissions) | Tonnes of carbon dioxide equivalent | 30344 | 43 | |||
GHG Emission Intensity (by bed capacity) | Kg carbon dioxide equivalent/bed | 17.63 | 22.2 | 19.77 | 43 | |
GHG Emission Intensity (by hotel nights sold) | Kg carbon dioxide equivalent/night | 28.01 | 44.51 | 42.78 | 43 | |
GHG Emission Intensity (by revenue) | Kg carbon dioxide/ RMB 100000 of Revenue, kgCO2e per 10000 RMB | 134.36 | 234.14 | 191.85 | 6, 43 | |
Greenhouse gas emission intensity (by building area) (Taicang and Lijiang Foliday Town) | kg/m² | 6.41 | 38 | |||
Greenhouse gas emissions - Scope 1 (Taicang and Lijiang Foliday Town) | Tonnes | 57 | 38 | |||
Greenhouse gas emissions - Scope 2 (Taicang and Lijiang Foliday Town) | Tonnes | 3087 | 38 | |||
Other purchases of goods and services (Scope 3 GHG Emissions) | Tonnes of carbon dioxide equivalent | 33739 | 43 | |||
Purchased municipal water (Scope 3 GHG Emissions) | Tonnes of carbon dioxide equivalent | 2782 | 43 | |||
Reduced GHG Emissions | Tonnes of carbon dioxide equivalent | 15139 | 43 | |||
Scope 1 GHG Emissions | Tonnes of carbon dioxide equivalent | 62349 | 37855 | 74777 | 43 | |
Scope 2 GHG Emissions | Tonnes of carbon dioxide equivalent | 170585 | 127456 | 118047 | 43 | |
Shuttle bus arranged for employees (Scope 3 GHG Emissions) | Tonnes of carbon dioxide equivalent | 1122 | 43 | |||
Total GHG Emissions | Tonnes of carbon dioxide equivalent | 232934 | 165311 | 177685 | 43 | |
Total Scope 3 GHG Emissions | Tonnes of carbon dioxide equivalent | 388012 | 43 | |||
Total greenhouse gas emissions - Scope 1 + Scope 2 (Taicang and Lijiang Foliday Town) | Tonnes | 3144 | 38 | |||
Travel of customer carried by the Group (Scope 3 GHG Emissions) | Tonnes of carbon dioxide equivalent | 97571 | 43 | |||
Verified Carbon Units (VCUs) purchased for carbon neutralisation | tonnes | 15139 | 17 | |||
Waste generated in operations (Scope 3 GHG Emissions) | Tonnes of carbon dioxide equivalent | 7756 | 43 | |||
targeted reduction in intensity of Scope 1&2 GHG emissions (Atlantis Sanya, by 2030 vs 2019) | % | -50 | 44 |
Total hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
Indicator | Unit | 2021 | Report Pages |
---|---|---|---|
Cooking Oil (waste cooking oil generated) | Tonnes | 407 | 52 |
Hazardous Waste | Tonnes | 1257 | 51 |
Hazardous Waste Intensity (by revenue) | kg/RMB 10000 revenue | 1.36 | 51 |
Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
Indicator | Unit | 2021 | Report Pages |
---|---|---|---|
Non-hazardous Waste | Tonnes | 20949 | 51 |
Non-hazardous Waste Intensity (by revenue) | kg/RMB 10000 revenue | 22.62 | 51 |
Non-hazardous waste recycled (paper, cardboard, plastic, metal, glass, porcelain, wood, etc.) | tonnes | 2252 | 51 |
Recycling ratio of non-hazardous waste | 11% | 51 | |
Recycling volume for five most common types of waste (paper, cardboard, plastic, metal and glass) in Club Med resorts | tonnes | 2125 | 51 |
Sewage discharged to municipal pipe network (Scope 3 GHG Emissions) | Tonnes of carbon dioxide equivalent | 2325 | 43 |
Description of emissions target(s) set and steps taken to achieve them.
Indicator | Unit | 2021 | 2030 | 2040 | Report Pages |
---|---|---|---|---|---|
GHG scope 1&2 carbon intensity reduction target (2019 baseline) | % | -40 | 41 | ||
GHG scope 1&2 reduction target (2019 baseline) | percent | -49 | 36 | ||
carbon neutral certification for Scope 1&2 GHG emissions (Atlantis Sanya, 1 April 2021 to 30 June 2021) | tons CO2e | 1513.09 | 44 | ||
targeted net-zero GHG emissions in Scope 1&2 (Atlantis Sanya, by 2040) | net-zero | 44 |
Description of how hazardous and non-hazardous wastes are handled, and a description of reduction target(s) set and steps taken to achieve them.
Indicator | Unit | 2030 | Report Pages |
---|---|---|---|
Waste output reduction target (2019 baseline) | percent | -30 | 36 |
Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).
Indicator | Unit | 2019 | 2020 | 2021 | Report Pages |
---|---|---|---|---|---|
Direct Energy Consumption | MWh | 168659 | 107631 | 190946 | 46 |
Electricity consumed in Club Med Resorts from renewable sources (EDF green certificates and photovoltaic electricity) | percent | 13 | 36 | ||
Energy Consumption Intensity (by bed capacity) | kWh/bed | 39.61 | 49.79 | 49.82 | 46 |
Energy Consumption Intensity (by hotel night sold) | kWh/RMB 10000 of Revenue, kWh/night | 301.84 | 525.11 | 483.41 | 46 |
Indirect Energy Consumption | MWh | 354640 | 263110 | 256759 | 46 |
Intensity of Cooking Oil (by bed capacity) | Kg/bed | 0.05 | 52 | ||
Intensity of Cooking Oil (by hotel night sold) | Kg/night | 0.1 | 52 | ||
Intensity of Cooking Oil (by revenue) | Kg/RMB 10000 of revenue | 0.44 | 52 | ||
Total Energy Consumption | MWh | 523299 | 370741 | 447705 | 46 |
Total energy consumption (Taicang and Lijiang Foliday Town) | MWh | 5156 | 38 | ||
Villages equipped with photovoltaic panels (total area in 2020, Punta Cana, Dominican Republic) | sqm | 12000 | 45 | ||
Villages using electric vehicles | %, percent | 47 | 36, 45 | ||
Villages with installed heat pumps | % | 23 | 25 | 45 | |
Villages with refrigeration heat recovery units | % | 27 | 28 | 45 | |
total electricity consumption decrease (Atlantis Sanya, 2021 vs 2020) | % | -4.44 | 44 |
Water consumption in total and intensity (e.g. per unit of production volume, per facility).
Indicator | Unit | 2019 | 2020 | 2021 | Report Pages |
---|---|---|---|---|---|
Drinking Water Consumption | m³ | 239818 | 195836 | 187703 | 50 |
Freshwater Consumption Intensity (by bed capacity) | m³/bed/night | 0.66 | 0.82 | 0.61 | 50 |
Freshwater Consumption Intensity (by hotel night sold) | m³/night | 1.1 | 1.66 | 1.32 | 50 |
Freshwater Consumption Intensity (by revenue) | m³ per 10000 RMB, m³/RMB10000 of Revenue | 5.29 | 8.72 | 5.93 | 6, 50 |
Groundwater Consumption | m³ | 2865494 | 1989910 | 1359856 | 50 |
Municipal Water Consumption | m³ | 5507865 | 3692260 | 3649844 | 50 |
Percentage of electricity consumed in Club Med Resorts from renewable sources (EGOF green certificates and photovoltaic electricity) | % | 13 | 17 | ||
Purchased Recycled Water Consumption | m³ | 74960 | 32864 | 50377 | 50 |
Seawater Consumption Intensity (by revenue) | m³/RMB10000 of Revenue | 369.48 | 396.34 | 359.04 | 50 |
Surface Water Consumption | m³ | 435990 | 246464 | 241997 | 50 |
Total Freshwater Consumption | m³ | 9178227 | 6157334 | 5489817 | 50 |
Total Seawater Consumption | m³ | 5256000 | 4380000 | 4137104 | 50 |
Total water consumption (Taicang and Lijiang Foliday Town) | m³ | 206975 | 38 | ||
Withdrawal water by water stress zone | m³ | 9178.23 | 6157.33 | 5489.82 | 48 |
Description of energy use efficiency target(s) set and steps taken to achieve them.
Indicator | Unit | 2021 | 2030 | Report Pages |
---|---|---|---|---|
Energy consumption intensity reduction target (2019 baseline) | %, percent | -30 | 36, 41 | |
total gas consumption decrease (Atlantis Sanya, 2021 vs 2020) | % | -4.6 | 44 |
Description of whether there is any issue in sourcing water that is fit for purpose, water efficiency target(s) set and steps taken to achieve them.
Indicator | Unit | 2019 | 2020 | 2021 | 2030 | Report Pages |
---|---|---|---|---|---|---|
Percentage of withdrawal water from extremely high stress areas | 31% | 36% | 31% | 48 | ||
Water use intensity reduction target (2019 baseline) | percent | -10 | 36 |
Description of the significant impacts of activities on the environment and natural resources and the actions taken to manage them.
Indicator | Unit | 2021 | 2030 | Report Pages |
---|---|---|---|---|
Club Med villages opened or in construction in 2021 eco-certified or in process | 100% | 6 | ||
Club Med villages opened or in construction in 2021 eco-certified or in process (including BREEAM or equivalent) | villages | 100% | 36 | |
Eligible Club Med Resorts Green Globe certified or equivalent (including Reporting Period) | resorts | 94% | 36 | |
Employees received environmental awareness trainings | employees | all | 36 | |
Percentage of Club Med villages that are eco-certified or in process (including BREEAM or equivalent) | % | 100 | 17 | |
Percentage of eligible Club Med Resorts that are Green Globe certified | % | 94 | 17 | |
Percentage of villages purchased with green certificates | % | 47 | 17 | |
Resorts Green Globe/EarthCheck/Green Hotel or equivalent certification rate | resorts | 100% | 36 | |
Resorts eco-certification rate for new build and deep renovations (BREEAM Good minimum or equivalent, LEED (silver) or equivalent) | resorts | 100% | 36 |
Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.
Indicator | Unit | 2020 | 2021 | Report Pages |
---|---|---|---|---|
Number of employees aged 30–50 | 3671 | 3107 | 56 | |
Number of employees aged over 50 | 2613 | 2102 | 56 | |
Number of employees aged under 30 | 4452 | 3583 | 56 | |
Number of employees in Africa | 223 | 471 | 56 | |
Number of employees in Asia | 4191 | 5282 | 56 | |
Number of employees in Europe | 6191 | 3504 | 56 | |
Number of employees in North America | 316 | 154 | 56 | |
Number of employees in Oceania | 28 | 15 | 56 | |
Number of employees in South America | 2000 | 837 | 56 | |
Number of female employees | 5152 | 4546 | 56 | |
Number of full-time employees | 12853 | 10148 | 56 | |
Number of junior employees | 11027 | 8182 | 56 | |
Number of male employees | 7797 | 5717 | 56 | |
Number of middle management employees | 1722 | 1813 | 56 | |
Number of part-time employees | 96 | 115 | 56 | |
Number of senior management employees | 200 | 268 | 56 | |
Percentage of disabled employees | % | 0.5 | 57 | |
Total number of employees within the scope of the report | 12949 | 10263 | 56 |
Employee turnover rate by gender, age group and geographical region.
Indicator | Unit | 2021 | Report Pages |
---|---|---|---|
Employee turnover rate by age: 30-40 | % | 28 | 57 |
Employee turnover rate by age: 40-50 | % | 16 | 57 |
Employee turnover rate by age: over 50 | % | 17 | 57 |
Employee turnover rate by age: under 30 | % | 45 | 57 |
Employee turnover rate by gender: Female | % | 31 | 57 |
Employee turnover rate by gender: Male | % | 29 | 57 |
Employee turnover rate by geographical region: Africa | % | 79 | 57 |
Employee turnover rate by geographical region: Asia | % | 31 | 57 |
Employee turnover rate by geographical region: Europe | % | 11 | 57 |
Employee turnover rate by geographical region: North America | % | 43 | 57 |
Employee turnover rate by geographical region: Oceania | % | 40 | 57 |
Employee turnover rate by geographical region: South America | % | 45 | 57 |
Overall employee turnover rate | % | 30 | 57 |
The percentage of employees trained by gender and employee category (e.g. senior management, middle management).
Indicator | Unit | 2020 | 2021 | Report Pages |
---|---|---|---|---|
All employees received environmental awareness training | Yes | 17 | ||
All employees received safety and health related trainings | Yes | 17 | ||
Number of employees rewarded with equity and options | employees | 49 | 60 | |
Number of employees rewarded with options | employees | 70 | 60 | |
Percentage of Employees Trained | % | 100 | 100 | 60 |
Percentage of Employees Trained (Female) | % | 100 | 100 | 60 |
Percentage of Employees Trained (Junior employees) | % | 100 | 100 | 60 |
Percentage of Employees Trained (Male) | % | 100 | 100 | 60 |
Percentage of Employees Trained (Middle management) | % | 100 | 100 | 60 |
Percentage of Employees Trained (Senior management) | % | 100 | 100 | 60 |
The average training hours completed per employee by gender and employee category.
Indicator | Unit | 2020 | 2021 | Report Pages |
---|---|---|---|---|
Average Training Hours Per Capita | hour | 30.2 | 32.7 | 60 |
Average Training Hours Per Capita (Female) | hour | 30.2 | 32.8 | 60 |
Average Training Hours Per Capita (Junior employees) | hour | 30 | 33.6 | 60 |
Average Training Hours Per Capita (Male) | hour | 30.2 | 32.6 | 60 |
Average Training Hours Per Capita (Middle management) | hour | 31.2 | 29.6 | 60 |
Average Training Hours Per Capita (Senior management) | hour | 32.6 | 26 | 60 |
Total training hours | hours | 335555 | 60 |
Number of suppliers by geographical region.
Indicator | Unit | 2019-2021 | 2021 | Report Pages |
---|---|---|---|---|
Percentage of Club Med’s purchases locally sourced (excluding China, USA, Brazil, Mexico) | % | 41 | 17 | |
Percentage of annual procurement amount in Hainan Province accounted for by local suppliers | % | 44.5 | 17 |
Description of practices relating to engaging suppliers, number of suppliers where the practices are being implemented, and how they are implemented and monitored.
Indicator | Unit | 2021 | Report Pages |
---|---|---|---|
Percentage of operating suppliers that received ESG assessments by the Group headquarters | % | 82.6 | 17 |
Resources contributed (e.g. money or time) to the focus area.
Indicator | Unit | 2021 | Report Pages |
---|---|---|---|
Accumulated time invested in public welfare activities | hours | 31600 | 17 |
Number of public welfare activities in which employees participated | 1100 | 17 |
Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
Standard Indicator | Unit | 2019 | 2020 | 2021 |
---|---|---|---|---|
Direct GHG Emissions (Scope 1) | Tonnes of carbon dioxide equivalent | 62349 | 37855 | 74777 |
Indirect Energy Emissions (Scope 2) | Tonnes of carbon dioxide equivalent | 170585 | 127456 | 118047 |
Scope 3 GHG Emissions (Business Travel) | Tonnes of carbon dioxide equivalent | 8859 | ||
Scope 3 GHG Emissions (Fuel and Energy-related Activities (Not Included in Scope 1 or Scope 2)) | Tonnes of carbon dioxide equivalent | 30344 | ||
Scope 3 GHG Emissions (Purchased Goods/Services) | Tonnes of carbon dioxide equivalent | 91907 | ||
Scope 3 GHG Emissions (Waste Generated in Operations) | Tonnes of carbon dioxide equivalent | 7756 | ||
Total GHG Emissions | Tonnes of carbon dioxide equivalent | 232934 | 165311 | 177685 |
Total GHG Emissions Intensity (By Area) | kg/m² | 6.41 | ||
Total GHG Emissions Intensity (By Revenue) | Kg carbon dioxide/ RMB 100000 of Revenue | 134.36 | 234.14 | 191.85 |
Total Other Indirect Energy Emissions (Scope 3) | Tonnes of carbon dioxide equivalent | 388012 |
Total hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
Standard Indicator | Unit | 2021 |
---|---|---|
Total Hazardous Waste | Tonnes | 1257 |
Total Hazardous Waste Intensity (By Revenue) | kg/RMB 10000 revenue | 1.36 |
Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
Standard Indicator | Unit | 2021 |
---|---|---|
Non-Hazardous Waste Recycled | tonnes | 2252 |
Recycling Rate of Non-Hazardous Waste | % | 11 |
Total Non-Hazardous Waste Intensity (By Revenue) | kg/RMB 10000 revenue | 22.62 |
Description of emissions target(s) set and steps taken to achieve them.
Standard Indicator | Unit | 2030 |
---|---|---|
Target Reduction in GHG Intensity Percentage by 2030 Compared to 2019 | % | -40 |
Target Scope 1 and 2 Emissions Reduction Percentage by 2030 Compared to 2019 | percent | -49 |
Description of how hazardous and non-hazardous wastes are handled, and a description of reduction target(s) set and steps taken to achieve them.
Standard Indicator | Unit | 2030 |
---|---|---|
Target Hazardous Waste Intensity Reduction Percentage Compared to Last Year | percent | -30 |
Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).
Standard Indicator | Unit | 2019 | 2020 | 2021 |
---|---|---|---|---|
Energy Consumption Intensity (By Revenue) | kWh/RMB 10000 of Revenue | 301.84 | 525.11 | 483.41 |
Total Direct Energy Consumption | MWh | 168659 | 107631 | 190946 |
Total Energy Consumption | MWh | 523299 | 370741 | 5156 |
Total Indirect Energy Consumption | MWh | 354640 | 263110 | 256759 |
Water consumption in total and intensity (e.g. per unit of production volume, per facility).
Standard Indicator | Unit | 2019 | 2020 | 2021 |
---|---|---|---|---|
Groundwater Consumption | m³ | 2865494 | 1989910 | 1359856 |
Municipal Water Consumption | m³ | 5507865 | 3692260 | 3649844 |
Recycled Water Usage | m³ | 74960 | 32864 | 50377 |
Seawater Consumption | m³ | 5256000 | 4380000 | 4137104 |
Surface Water Consumption | m³ | 435990 | 246464 | 241997 |
Water Consumption | m³ | 9178227 | 6157334 | 5489817 |
Water Consumption Intensity (By Revenue) | m³/RMB10000 of Revenue | 5.29 | 8.72 | 5.93 |
Description of energy use efficiency target(s) set and steps taken to achieve them.
Standard Indicator | Unit | 2021 | 2030 |
---|---|---|---|
Energy Consumption Reduction Percentage Compared to Last Year | % | -4.6 | |
Target Energy Consumption Reduction Percentage by 2030 Compared to 2021 | % | -30 |
Description of whether there is any issue in sourcing water that is fit for purpose, water efficiency target(s) set and steps taken to achieve them.
Standard Indicator | Unit | 2030 |
---|---|---|
Target Water Consumption Reduction Percentage Compared to Last Year | percent | -10 |
Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.
Standard Indicator | Unit | 2020 | 2021 |
---|---|---|---|
Number of Employees Aged 30-50 | 3671 | 3107 | |
Number of Employees Aged Above 50 | 2613 | 2102 | |
Number of Employees Aged Below 30 | 4452 | 3583 | |
Number of Employees in Africa | 223 | 471 | |
Number of Employees in Asia | 4191 | 5282 | |
Number of Employees in Europe | 6191 | 3504 | |
Number of Employees in North America | 316 | 154 | |
Number of Employees in Oceania | 28 | 15 | |
Number of Employees in South America | 2000 | 837 | |
Number of Female Employees | 5152 | 4546 | |
Number of Full-time Employees | 12853 | 10148 | |
Number of Junior Management Employees | 11027 | 8182 | |
Number of Male Employees | 7797 | 5717 | |
Number of Middle Management Employees | 1722 | 1813 | |
Number of Part-time Employees | 96 | 115 | |
Number of Senior Management Employees | 200 | 268 | |
Number of Total Employees | 12949 | 10263 | |
Percentage of Disabled Employees | % | 0.5 |
Employee turnover rate by gender, age group and geographical region.
Standard Indicator | Unit | 2021 |
---|---|---|
Turnover Rate of Employees Aged 30-50 | % | 28 |
Turnover Rate of Employees Aged Above 50 | % | 17 |
Turnover Rate of Employees Aged Below 30 | % | 45 |
Turnover Rate of Employees in Africa | % | 79 |
Turnover Rate of Employees in Asia | % | 31 |
Turnover Rate of Employees in Europe | % | 11 |
Turnover Rate of Employees in North America | % | 43 |
Turnover Rate of Female Employees | % | 31 |
Turnover Rate of Male Employees | % | 29 |
Turnover Rate of Total Employees | % | 30 |
The percentage of employees trained by gender and employee category (e.g. senior management, middle management).
Standard Indicator | Unit | 2020 | 2021 |
---|---|---|---|
Percentage of Employees Trained | % | 100 | 100 |
Percentage of Trained Female Employees | % | 100 | 100 |
Percentage of Trained Male Employees | % | 100 | 100 |
Percentage of Trained Middle Management | % | 100 | 100 |
Percentage of Trained Senior Management | % | 100 | 100 |
The average training hours completed per employee by gender and employee category.
Standard Indicator | Unit | 2020 | 2021 |
---|---|---|---|
Average Training Hours (Female) | hour | 30.2 | 32.8 |
Average Training Hours (General Employees) | hour | 30 | 33.6 |
Average Training Hours (Male) | hour | 30.2 | 32.6 |
Average Training Hours (Middle Management) | hour | 31.2 | 29.6 |
Average Training Hours (Senior Management) | hour | 32.6 | 26 |
Average Training Hours per Employee | hour | 30.2 | 32.7 |
Total Training Hours | hours | 335555 |
Number of suppliers by geographical region.
Standard Indicator | Unit | 2019-2021 | 2021 |
---|---|---|---|
Proportion of Spending on Local Suppliers | % | 41 | 44.5 |
Description of practices relating to engaging suppliers, number of suppliers where the practices are being implemented, and how they are implemented and monitored.
Standard Indicator | Unit | 2021 |
---|---|---|
Percentage of Critical Suppliers Covered by CSR Audit | % | 82.6 |
Number of products and service related complaints received and how they are dealt with.
Standard Indicator | Unit |
---|---|
Complaints Handling Rate | % |
Satisfaction Rate of Customer Complaint Handling | % |
Resources contributed (e.g. money or time) to the focus area.
Standard Indicator | Unit | 2021 |
---|---|---|
Number of Volunteer Activities Sessions | 1100 | |
Total Public Welfare Donations | million RMB | |
Total Social Investment | million RMB | |
Total Volunteer Service Hours | hours | 31600 |