ENVIRONMENTAL, SOCIAL AND GOVERNANCE REPORT 2021

Year: 2021
Published: 2022-04-26
Status: Processed

Extracted ESG KPIs

KPIs are organized by ESG aspects.

Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Indicator Unit 2019 2020 2021 2030 Report Pages
Atlantis Sanya carbon neutralisation (VCUs purchased and verified) tons 15139 36
Employee business flight travel (Scope 3 GHG Emissions) Tonnes of carbon dioxide equivalent 8859 43
Food purchases (Scope 3 GHG Emissions) Tonnes of carbon dioxide equivalent 91907 43
Fuel and energy related emissions (Scope 3 GHG Emissions) Tonnes of carbon dioxide equivalent 30344 43
GHG Emission Intensity (by bed capacity) Kg carbon dioxide equivalent/bed 17.63 22.2 19.77 43
GHG Emission Intensity (by hotel nights sold) Kg carbon dioxide equivalent/night 28.01 44.51 42.78 43
GHG Emission Intensity (by revenue) Kg carbon dioxide/ RMB 100000 of Revenue, kgCO2e per 10000 RMB 134.36 234.14 191.85 6, 43
Greenhouse gas emission intensity (by building area) (Taicang and Lijiang Foliday Town) kg/m² 6.41 38
Greenhouse gas emissions - Scope 1 (Taicang and Lijiang Foliday Town) Tonnes 57 38
Greenhouse gas emissions - Scope 2 (Taicang and Lijiang Foliday Town) Tonnes 3087 38
Other purchases of goods and services (Scope 3 GHG Emissions) Tonnes of carbon dioxide equivalent 33739 43
Purchased municipal water (Scope 3 GHG Emissions) Tonnes of carbon dioxide equivalent 2782 43
Reduced GHG Emissions Tonnes of carbon dioxide equivalent 15139 43
Scope 1 GHG Emissions Tonnes of carbon dioxide equivalent 62349 37855 74777 43
Scope 2 GHG Emissions Tonnes of carbon dioxide equivalent 170585 127456 118047 43
Shuttle bus arranged for employees (Scope 3 GHG Emissions) Tonnes of carbon dioxide equivalent 1122 43
Total GHG Emissions Tonnes of carbon dioxide equivalent 232934 165311 177685 43
Total Scope 3 GHG Emissions Tonnes of carbon dioxide equivalent 388012 43
Total greenhouse gas emissions - Scope 1 + Scope 2 (Taicang and Lijiang Foliday Town) Tonnes 3144 38
Travel of customer carried by the Group (Scope 3 GHG Emissions) Tonnes of carbon dioxide equivalent 97571 43
Verified Carbon Units (VCUs) purchased for carbon neutralisation tonnes 15139 17
Waste generated in operations (Scope 3 GHG Emissions) Tonnes of carbon dioxide equivalent 7756 43
targeted reduction in intensity of Scope 1&2 GHG emissions (Atlantis Sanya, by 2030 vs 2019) % -50 44

Total hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Indicator Unit 2021 Report Pages
Cooking Oil (waste cooking oil generated) Tonnes 407 52
Hazardous Waste Tonnes 1257 51
Hazardous Waste Intensity (by revenue) kg/RMB 10000 revenue 1.36 51

Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Indicator Unit 2021 Report Pages
Non-hazardous Waste Tonnes 20949 51
Non-hazardous Waste Intensity (by revenue) kg/RMB 10000 revenue 22.62 51
Non-hazardous waste recycled (paper, cardboard, plastic, metal, glass, porcelain, wood, etc.) tonnes 2252 51
Recycling ratio of non-hazardous waste 11% 51
Recycling volume for five most common types of waste (paper, cardboard, plastic, metal and glass) in Club Med resorts tonnes 2125 51
Sewage discharged to municipal pipe network (Scope 3 GHG Emissions) Tonnes of carbon dioxide equivalent 2325 43

Description of emissions target(s) set and steps taken to achieve them.

Indicator Unit 2021 2030 2040 Report Pages
GHG scope 1&2 carbon intensity reduction target (2019 baseline) % -40 41
GHG scope 1&2 reduction target (2019 baseline) percent -49 36
carbon neutral certification for Scope 1&2 GHG emissions (Atlantis Sanya, 1 April 2021 to 30 June 2021) tons CO2e 1513.09 44
targeted net-zero GHG emissions in Scope 1&2 (Atlantis Sanya, by 2040) net-zero 44

Description of how hazardous and non-hazardous wastes are handled, and a description of reduction target(s) set and steps taken to achieve them.

Indicator Unit 2030 Report Pages
Waste output reduction target (2019 baseline) percent -30 36

Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).

Indicator Unit 2019 2020 2021 Report Pages
Direct Energy Consumption MWh 168659 107631 190946 46
Electricity consumed in Club Med Resorts from renewable sources (EDF green certificates and photovoltaic electricity) percent 13 36
Energy Consumption Intensity (by bed capacity) kWh/bed 39.61 49.79 49.82 46
Energy Consumption Intensity (by hotel night sold) kWh/RMB 10000 of Revenue, kWh/night 301.84 525.11 483.41 46
Indirect Energy Consumption MWh 354640 263110 256759 46
Intensity of Cooking Oil (by bed capacity) Kg/bed 0.05 52
Intensity of Cooking Oil (by hotel night sold) Kg/night 0.1 52
Intensity of Cooking Oil (by revenue) Kg/RMB 10000 of revenue 0.44 52
Total Energy Consumption MWh 523299 370741 447705 46
Total energy consumption (Taicang and Lijiang Foliday Town) MWh 5156 38
Villages equipped with photovoltaic panels (total area in 2020, Punta Cana, Dominican Republic) sqm 12000 45
Villages using electric vehicles %, percent 47 36, 45
Villages with installed heat pumps % 23 25 45
Villages with refrigeration heat recovery units % 27 28 45
total electricity consumption decrease (Atlantis Sanya, 2021 vs 2020) % -4.44 44

Water consumption in total and intensity (e.g. per unit of production volume, per facility).

Indicator Unit 2019 2020 2021 Report Pages
Drinking Water Consumption 239818 195836 187703 50
Freshwater Consumption Intensity (by bed capacity) m³/bed/night 0.66 0.82 0.61 50
Freshwater Consumption Intensity (by hotel night sold) m³/night 1.1 1.66 1.32 50
Freshwater Consumption Intensity (by revenue) m³ per 10000 RMB, m³/RMB10000 of Revenue 5.29 8.72 5.93 6, 50
Groundwater Consumption 2865494 1989910 1359856 50
Municipal Water Consumption 5507865 3692260 3649844 50
Percentage of electricity consumed in Club Med Resorts from renewable sources (EGOF green certificates and photovoltaic electricity) % 13 17
Purchased Recycled Water Consumption 74960 32864 50377 50
Seawater Consumption Intensity (by revenue) m³/RMB10000 of Revenue 369.48 396.34 359.04 50
Surface Water Consumption 435990 246464 241997 50
Total Freshwater Consumption 9178227 6157334 5489817 50
Total Seawater Consumption 5256000 4380000 4137104 50
Total water consumption (Taicang and Lijiang Foliday Town) 206975 38
Withdrawal water by water stress zone 9178.23 6157.33 5489.82 48

Description of energy use efficiency target(s) set and steps taken to achieve them.

Indicator Unit 2021 2030 Report Pages
Energy consumption intensity reduction target (2019 baseline) %, percent -30 36, 41
total gas consumption decrease (Atlantis Sanya, 2021 vs 2020) % -4.6 44

Description of whether there is any issue in sourcing water that is fit for purpose, water efficiency target(s) set and steps taken to achieve them.

Indicator Unit 2019 2020 2021 2030 Report Pages
Percentage of withdrawal water from extremely high stress areas 31% 36% 31% 48
Water use intensity reduction target (2019 baseline) percent -10 36

Description of the significant impacts of activities on the environment and natural resources and the actions taken to manage them.

Indicator Unit 2021 2030 Report Pages
Club Med villages opened or in construction in 2021 eco-certified or in process 100% 6
Club Med villages opened or in construction in 2021 eco-certified or in process (including BREEAM or equivalent) villages 100% 36
Eligible Club Med Resorts Green Globe certified or equivalent (including Reporting Period) resorts 94% 36
Employees received environmental awareness trainings employees all 36
Percentage of Club Med villages that are eco-certified or in process (including BREEAM or equivalent) % 100 17
Percentage of eligible Club Med Resorts that are Green Globe certified % 94 17
Percentage of villages purchased with green certificates % 47 17
Resorts Green Globe/EarthCheck/Green Hotel or equivalent certification rate resorts 100% 36
Resorts eco-certification rate for new build and deep renovations (BREEAM Good minimum or equivalent, LEED (silver) or equivalent) resorts 100% 36

Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.

Indicator Unit 2020 2021 Report Pages
Number of employees aged 30–50 3671 3107 56
Number of employees aged over 50 2613 2102 56
Number of employees aged under 30 4452 3583 56
Number of employees in Africa 223 471 56
Number of employees in Asia 4191 5282 56
Number of employees in Europe 6191 3504 56
Number of employees in North America 316 154 56
Number of employees in Oceania 28 15 56
Number of employees in South America 2000 837 56
Number of female employees 5152 4546 56
Number of full-time employees 12853 10148 56
Number of junior employees 11027 8182 56
Number of male employees 7797 5717 56
Number of middle management employees 1722 1813 56
Number of part-time employees 96 115 56
Number of senior management employees 200 268 56
Percentage of disabled employees % 0.5 57
Total number of employees within the scope of the report 12949 10263 56

Employee turnover rate by gender, age group and geographical region.

Indicator Unit 2021 Report Pages
Employee turnover rate by age: 30-40 % 28 57
Employee turnover rate by age: 40-50 % 16 57
Employee turnover rate by age: over 50 % 17 57
Employee turnover rate by age: under 30 % 45 57
Employee turnover rate by gender: Female % 31 57
Employee turnover rate by gender: Male % 29 57
Employee turnover rate by geographical region: Africa % 79 57
Employee turnover rate by geographical region: Asia % 31 57
Employee turnover rate by geographical region: Europe % 11 57
Employee turnover rate by geographical region: North America % 43 57
Employee turnover rate by geographical region: Oceania % 40 57
Employee turnover rate by geographical region: South America % 45 57
Overall employee turnover rate % 30 57

The percentage of employees trained by gender and employee category (e.g. senior management, middle management).

Indicator Unit 2020 2021 Report Pages
All employees received environmental awareness training Yes 17
All employees received safety and health related trainings Yes 17
Number of employees rewarded with equity and options employees 49 60
Number of employees rewarded with options employees 70 60
Percentage of Employees Trained % 100 100 60
Percentage of Employees Trained (Female) % 100 100 60
Percentage of Employees Trained (Junior employees) % 100 100 60
Percentage of Employees Trained (Male) % 100 100 60
Percentage of Employees Trained (Middle management) % 100 100 60
Percentage of Employees Trained (Senior management) % 100 100 60

The average training hours completed per employee by gender and employee category.

Indicator Unit 2020 2021 Report Pages
Average Training Hours Per Capita hour 30.2 32.7 60
Average Training Hours Per Capita (Female) hour 30.2 32.8 60
Average Training Hours Per Capita (Junior employees) hour 30 33.6 60
Average Training Hours Per Capita (Male) hour 30.2 32.6 60
Average Training Hours Per Capita (Middle management) hour 31.2 29.6 60
Average Training Hours Per Capita (Senior management) hour 32.6 26 60
Total training hours hours 335555 60

Number of suppliers by geographical region.

Indicator Unit 2019-2021 2021 Report Pages
Percentage of Club Med’s purchases locally sourced (excluding China, USA, Brazil, Mexico) % 41 17
Percentage of annual procurement amount in Hainan Province accounted for by local suppliers % 44.5 17

Description of practices relating to engaging suppliers, number of suppliers where the practices are being implemented, and how they are implemented and monitored.

Indicator Unit 2021 Report Pages
Percentage of operating suppliers that received ESG assessments by the Group headquarters % 82.6 17

Resources contributed (e.g. money or time) to the focus area.

Indicator Unit 2021 Report Pages
Accumulated time invested in public welfare activities hours 31600 17
Number of public welfare activities in which employees participated 1100 17

Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Standard Indicator Unit 2019 2020 2021
Direct GHG Emissions (Scope 1) Tonnes of carbon dioxide equivalent 62349 37855 74777
Indirect Energy Emissions (Scope 2) Tonnes of carbon dioxide equivalent 170585 127456 118047
Scope 3 GHG Emissions (Business Travel) Tonnes of carbon dioxide equivalent 8859
Scope 3 GHG Emissions (Fuel and Energy-related Activities (Not Included in Scope 1 or Scope 2)) Tonnes of carbon dioxide equivalent 30344
Scope 3 GHG Emissions (Purchased Goods/Services) Tonnes of carbon dioxide equivalent 91907
Scope 3 GHG Emissions (Waste Generated in Operations) Tonnes of carbon dioxide equivalent 7756
Total GHG Emissions Tonnes of carbon dioxide equivalent 232934 165311 177685
Total GHG Emissions Intensity (By Area) kg/m² 6.41
Total GHG Emissions Intensity (By Revenue) Kg carbon dioxide/ RMB 100000 of Revenue 134.36 234.14 191.85
Total Other Indirect Energy Emissions (Scope 3) Tonnes of carbon dioxide equivalent 388012

Total hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Standard Indicator Unit 2021
Total Hazardous Waste Tonnes 1257
Total Hazardous Waste Intensity (By Revenue) kg/RMB 10000 revenue 1.36

Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Standard Indicator Unit 2021
Non-Hazardous Waste Recycled tonnes 2252
Recycling Rate of Non-Hazardous Waste % 11
Total Non-Hazardous Waste Intensity (By Revenue) kg/RMB 10000 revenue 22.62

Description of emissions target(s) set and steps taken to achieve them.

Standard Indicator Unit 2030
Target Reduction in GHG Intensity Percentage by 2030 Compared to 2019 % -40
Target Scope 1 and 2 Emissions Reduction Percentage by 2030 Compared to 2019 percent -49

Description of how hazardous and non-hazardous wastes are handled, and a description of reduction target(s) set and steps taken to achieve them.

Standard Indicator Unit 2030
Target Hazardous Waste Intensity Reduction Percentage Compared to Last Year percent -30

Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).

Standard Indicator Unit 2019 2020 2021
Energy Consumption Intensity (By Revenue) kWh/RMB 10000 of Revenue 301.84 525.11 483.41
Total Direct Energy Consumption MWh 168659 107631 190946
Total Energy Consumption MWh 523299 370741 5156
Total Indirect Energy Consumption MWh 354640 263110 256759

Water consumption in total and intensity (e.g. per unit of production volume, per facility).

Standard Indicator Unit 2019 2020 2021
Groundwater Consumption 2865494 1989910 1359856
Municipal Water Consumption 5507865 3692260 3649844
Recycled Water Usage 74960 32864 50377
Seawater Consumption 5256000 4380000 4137104
Surface Water Consumption 435990 246464 241997
Water Consumption 9178227 6157334 5489817
Water Consumption Intensity (By Revenue) m³/RMB10000 of Revenue 5.29 8.72 5.93

Description of energy use efficiency target(s) set and steps taken to achieve them.

Standard Indicator Unit 2021 2030
Energy Consumption Reduction Percentage Compared to Last Year % -4.6
Target Energy Consumption Reduction Percentage by 2030 Compared to 2021 % -30

Description of whether there is any issue in sourcing water that is fit for purpose, water efficiency target(s) set and steps taken to achieve them.

Standard Indicator Unit 2030
Target Water Consumption Reduction Percentage Compared to Last Year percent -10

Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.

Standard Indicator Unit 2020 2021
Number of Employees Aged 30-50 3671 3107
Number of Employees Aged Above 50 2613 2102
Number of Employees Aged Below 30 4452 3583
Number of Employees in Africa 223 471
Number of Employees in Asia 4191 5282
Number of Employees in Europe 6191 3504
Number of Employees in North America 316 154
Number of Employees in Oceania 28 15
Number of Employees in South America 2000 837
Number of Female Employees 5152 4546
Number of Full-time Employees 12853 10148
Number of Junior Management Employees 11027 8182
Number of Male Employees 7797 5717
Number of Middle Management Employees 1722 1813
Number of Part-time Employees 96 115
Number of Senior Management Employees 200 268
Number of Total Employees 12949 10263
Percentage of Disabled Employees % 0.5

Employee turnover rate by gender, age group and geographical region.

Standard Indicator Unit 2021
Turnover Rate of Employees Aged 30-50 % 28
Turnover Rate of Employees Aged Above 50 % 17
Turnover Rate of Employees Aged Below 30 % 45
Turnover Rate of Employees in Africa % 79
Turnover Rate of Employees in Asia % 31
Turnover Rate of Employees in Europe % 11
Turnover Rate of Employees in North America % 43
Turnover Rate of Female Employees % 31
Turnover Rate of Male Employees % 29
Turnover Rate of Total Employees % 30

The percentage of employees trained by gender and employee category (e.g. senior management, middle management).

Standard Indicator Unit 2020 2021
Percentage of Employees Trained % 100 100
Percentage of Trained Female Employees % 100 100
Percentage of Trained Male Employees % 100 100
Percentage of Trained Middle Management % 100 100
Percentage of Trained Senior Management % 100 100

The average training hours completed per employee by gender and employee category.

Standard Indicator Unit 2020 2021
Average Training Hours (Female) hour 30.2 32.8
Average Training Hours (General Employees) hour 30 33.6
Average Training Hours (Male) hour 30.2 32.6
Average Training Hours (Middle Management) hour 31.2 29.6
Average Training Hours (Senior Management) hour 32.6 26
Average Training Hours per Employee hour 30.2 32.7
Total Training Hours hours 335555

Number of suppliers by geographical region.

Standard Indicator Unit 2019-2021 2021
Proportion of Spending on Local Suppliers % 41 44.5

Description of practices relating to engaging suppliers, number of suppliers where the practices are being implemented, and how they are implemented and monitored.

Standard Indicator Unit 2021
Percentage of Critical Suppliers Covered by CSR Audit % 82.6

Number of products and service related complaints received and how they are dealt with.

Standard Indicator Unit
Complaints Handling Rate %
Satisfaction Rate of Customer Complaint Handling %

Resources contributed (e.g. money or time) to the focus area.

Standard Indicator Unit 2021
Number of Volunteer Activities Sessions 1100
Total Public Welfare Donations million RMB
Total Social Investment million RMB
Total Volunteer Service Hours hours 31600