2021 Environmental, Social and Governance Report

Year: 2021
Published: 2022-04-20
Status: Processed

Extracted ESG KPIs

KPIs are organized by ESG aspects.

The types of emissions and respective emissions data.

Indicator Unit 2017 2018 2019 2020 2021 Report Pages
Total SOx emissions kg 115.23 96.59 92.43 96.06 48
Total sulphur oxides emissions kg Undisclosed 115.23 96.59 92.43 96.06 91

Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Indicator Unit 2017 2018 2019 2020 2021 2022 Report Pages
Direct greenhouse gas emissions (scope 1) tonnes CO2e Undisclosed Undisclosed Undisclosed Undisclosed 35494.2 91
Greenhouse gas emission density tonnes CO2e/revenue of HK$'00 million, tonnes CO2e/revenue of HK$'0000 Undisclosed 0.0494 0.0435 0.0362 0.0186 48, 91
Indirect greenhouse gas emissions (scope 2) tonnes CO2e Undisclosed Undisclosed Undisclosed Undisclosed 110114.3 91
Scope 2 greenhouse gas emissions - emission factor of purchased electricity (China national grid) tCO2/MWh 0.581 98
Total greenhouse gas emissions tonnes CO2e Undisclosed 252784.778 243068.402 202226.577 145608.5 48, 91

Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).

Indicator Unit 2017 2018 2019 2020 2021 2022 Report Pages
Coal-to-gas conversion rural users users 122500 9, 15
Commercial gas sales volume million cubic metres 6851 9
Cumulative length of gas pipelines kilometres 172450 15
Diesel consumption density tonnes/revenue of HK$'00 million, tonnes/revenue of HK'00 million Undisclosed 2.345 1.769 1.462 1.091 48, 92
Diesel consumption volume tonnes Undisclosed 1200.034 987.53 816.52 852.92 48, 92
Externally purchased power consumption density '0000 kWh/revenue of HK$'00 million, ’0000 kWh/revenue of HK'00 million Undisclosed 43.16 39.428 32.081 24.244 48, 92
Externally purchased power consumption volume '0000 kWh, ’0000 kWh Undisclosed 22083148 22014.732 17921.937 18952.555 48, 92
Gasoline consumption density tonnes/revenue of HK$'00 million, tonnes/revenue of HK'00 million Undisclosed 8.893 7.003 6.967 5.011 48, 92
Gasoline consumption volume tonnes Undisclosed 4549.866 3910.35 3892.13 3917.1 48, 92
Industrial gas sales volume million cubic metres 18212 9
Natural gas consumption density '0000 standard m³/revenue of HK$'00 million, ’0000 standard m³/revenue of HK'00 million Undisclosed 1.879 1.71 1.503 1.236 48, 92
Natural gas consumption volume '0000 standard m³, ’0000 standard m³ Undisclosed 961.229 954.996 839.67 966.323 48, 92
New house connection users users 2957200 9, 15
New industrial and commercial users users 39000 9, 15
Number of CNG stations constructed stations 173 15
Number of LNG stations constructed stations 48 15
Number of gas filling stations constructed stations 261 15
Number of gas projects invested in projects 266 15
Overall energy consumption density (converted to standard coal) '0000 tonnes of standard coal/revenue of HK$'00 million, 0000 tonnes of standard coal/revenue of HK$'00 million Undisclosed 0.0095 0.0084 0.0072 0.0055 48, 91
Overall energy consumption per HK$0.00 million (at comparable price) tonnes of standard coal/HK$0000 0.008 0.007 0.0062 0.0052 0.0046 91
Overall energy consumption per HK$0000 value added (at comparable price) tonnes of standard coal/HK$0000 0.0248 0.0238 0.023 0.0181 0.0167 92
Overall energy consumption per RMB10000 of revenue % change compared with 2020 -6.8 35
Overall energy consumption per RMB10000 of revenue (at comparable price) (tonnes of standard coal/RMB10000) tonnes of standard coal/RMB10000 0.0059 0.005841 To lower overall energy consumption per RMB10000 of revenue by 7.2% compared with that of 2020 36
Overall energy consumption per RMB10000 value added % change compared with 2020 -1.5 35
Overall energy consumption per RMB10000 value added (at comparable price) (tonnes of standard coal/RMB10000) tonnes of standard coal/RMB10000 0.0204 0.020298 To lower overall energy consumption per RMB10000 value added by 1.58% compared with that of 2020 36
Residential gas sales volume million cubic metres 7654 9
Total natural gas sales volume million cubic metres 34084 9
Total natural gas sold billion cubic metres 34.084 15
Total overall energy consumption (converted to standard coal) '0000 tonnes of standard coal, 0000 tonnes of standard coal 4.8452 4.8368 4.6947 4.0116 4.3147 48, 91

Water consumption in total and intensity (e.g. per unit of production volume, per facility).

Indicator Unit 2020 2021 Report Pages
Water consumption tonne 1368613 1483700 46
Water consumption intensity tonne/HK$10000 of operating revenue 0.245 0.19 46

Description of energy use efficiency target(s) set and steps taken to achieve them.

Indicator Unit 2017 2018 2019 2020 2021 Report Pages
Investment in technological upgrade for energy saving and emission reduction HK$'0000 2320.89 2745.47 2729.56 2722.42 4202.99 91

Total packaging material used for finished products (in tonnes) and, if applicable, with reference to per unit produced.

Indicator Unit 2017 2018 2019 2020 2021 Report Pages
Packaging materials of gas appliances tonnes Undisclosed 374.8 387.6 957 1208.03 48, 92

Description of the significant impacts of activities on the environment and natural resources and the actions taken to manage them.

Indicator Unit 2017 2018 2019 2020 2021 Report Pages
MSCI ESG rating A 9
Ratio of new construction projects conducting environmental and social impact assessment % 100 100 100 100 100 92
Total environmental investment HK$'0000 2453.52 2903.55 2839.66 2827.69 4417.69 91

Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.

Indicator Unit 2017 2018 2019 2020 2021 Report Pages
Average paid leave days per person Day 11 96
Average salary of employees HK$ 0000 12.95 96
Central China Number of Employees 3638 3304 3771 63
Coverage of labour contracts % 100 96
Coverage rate of social insurance % 100 96
East China Number of Employees 5534 4914 4924 63
Elementary staff Number of Employees 44422 44139 46996 63
Existing house connection users users 444300 9, 15
Female Number of Employees 15542 16969 18324 63
Investment in employees in difficulty HK$'000 138.49 147.2 42.69 44.77 35.5 97
Investment in employees in hardships HK$'000 450.09 468.91 287.84 304.87 273.56 97
Male Number of Employees 33028 31236 34030 63
Management-level staff Number of Employees 1111 1097 1777 63
Middle-level staff Number of Employees 3137 2969 3581 63
Midwest areas Number of Employees 8565 7688 7325 63
North China Number of Employees 8739 8767 6931 63
Northern areas Number of Employees 3920 3573 3462 63
Number of Employees Above 50 5937 6436 5681 63
Number of Employees aged 20-30 10703 8689 8473 63
Number of Employees aged 31-40 17452 19410 21808 63
Number of Employees aged 41-50 14478 13670 16392 63
Number of disabled persons employed Person 93 94 61 81 86 94
Number of elementary staff Person Undisclosed 43783 44322 44139 46996 94
Number of employees aged 20-30 Person Undisclosed 12204 10703 8689 8473 94
Number of employees aged 31-40 Person Undisclosed 16027 17452 19410 21808 94
Number of employees aged 41-50 Person Undisclosed 14309 14478 13670 16392 94
Number of employees aged > 50 Person Undisclosed 5491 5937 6436 5681 94
Number of employees from Central China Person Undisclosed 3859 3638 3304 3771 94
Number of employees from East China Person Undisclosed 5441 5534 4914 4924 94
Number of employees from Midwest areas Person Undisclosed 8579 8565 7688 7325 94
Number of employees from North China Person Undisclosed 7716 8739 8767 6931 94
Number of employees from Northern areas Person Undisclosed 2202 3920 3573 3462 94
Number of employees from South China Person 4520 4400 3874 3855 95
Number of employees from Southeast areas Person 4891 4993 4507 4281 95
Number of employees from Southwest areas Person 7402 6874 6285 6629 95
Number of employees from other areas Person 3421 1907 5293 11176 95
Number of ethnic minorities employed Person 1087 1102 1388 1700 1634 94
Number of female employees Person 15434 16330 15542 16969 18324 94
Number of fresh graduates employed Person 485 96
Number of licensed safety management personnel Person 2485 2978 2685 2321 3513 60, 93
Number of male employees Person 26577 31701 33028 31236 34030 94
Number of management staff Person Undisclosed 1067 1111 1097 1777 94
Number of middle-level staff Person Undisclosed 3181 3137 2969 3581 94
Number of newly employed employees Person 1890 6020 539 2071 2051 93
Other areas Number of Employees 1907 5293 11176 63
Population served 304000000 9
Ratio of female managers % 24.7 27 24.9 15.5 23.19 94
South China Number of Employees 4400 3874 3855 63
Southeast area Number of Employees 4993 4507 4281 63
Southwest areas Number of Employees 6874 6285 6629 63
Total Number of Employees 48570 48205 52354 63
Total number of employees Person 42011 48031 48570 48205 52354 94

Employee turnover rate by gender, age group and geographical region.

Indicator Unit 2018 2019 2020 2021 Report Pages
Central China Turnover Rate % 8 4 3 63
East China Turnover Rate % 5 5 4 63
Elementary staff Turnover Rate % 5 5 3 63
Employee turnover rate % 6 5 5 3 95
Female Turnover Rate % 6 6 2 63
Female employee turnover rate % 7 6 6 2 95
Male Turnover Rate % 4 4 3 63
Male employee turnover rate % 5 4 4 3 95
Management-level staff Turnover Rate % 4 4 1 63
Middle-level staff Turnover Rate % 3 2 1 63
Midwest areas Turnover Rate % 4 4 3 63
North China Turnover Rate % 2 3 2 63
Northern areas Turnover Rate % 8 7 3 63
Other areas Turnover Rate % 6 9 2 63
South China Turnover Rate % 8 6 6 63
Southeast area Turnover Rate % 5 5 4 63
Southwest areas Turnover Rate % 5 4 2 63
Total Turnover Rate % 5 5 3 63
Turnover Rate Above 50 % 15 17 2 63
Turnover Rate aged 20-30 % 7 6 6 63
Turnover Rate aged 31-40 % 3 3 2 63
Turnover Rate aged 41-50 % 2 2 2 63
Turnover rate of elementary staff % 6 5 5 3 95
Turnover rate of employees aged 20-30 % 8 7 6 6 95
Turnover rate of employees aged 31-40 % 3 3 3 2 95
Turnover rate of employees aged 41-50 % 3 2 2 2 95
Turnover rate of employees aged > 50 % 17 15 17 2 95
Turnover rate of employees from Central China % 3 96
Turnover rate of employees from East China % 4 96
Turnover rate of employees from Midwest areas % 6 4 4 3 95
Turnover rate of employees from North China % 2 96
Turnover rate of employees from Northern areas % 12 8 7 3 95
Turnover rate of employees from South China % 6 96
Turnover rate of employees from Southeast areas % 4 96
Turnover rate of employees from Southwest areas % 2 96
Turnover rate of employees from other areas % 2 96
Turnover rate of management staff % 2 4 4 1 95
Turnover rate of middle-level staff % 3 3 2 1 95

Lost days due to work injury.

Indicator Unit 2017 2018 2019 2020 Report Pages
Lost time injury frequency rate (LTIFR)- Contractor % Undisclosed Undisclosed 60
Lost time injury frequency rate (LTIFR)- Employee % Undisclosed Undisclosed 60
Work days lost due to injury Day Undisclosed Undisclosed Undisclosed Undisclosed 60, 93

Description of occupational health and safety measures adopted, and how they are implemented and monitored.

Indicator Unit 2017 2018 2019 2020 2021 Report Pages
Coverage for physical examination and health archiving % 100 100 100 100 100 97
Coverage of safety training % 100 100 100 100 100 54, 93
Investment in safe production HK$'0000 63923 62445 70645 60
Number of correction/prevention notices issued for high-risk hidden dangers 486 54
Number of regional companies audited for safety 79 54
Number of regions covered by safety audits 8 54
Number of registered safety engineers Person 790 892 935 958 1003 60, 93
Number of safety audits conducted 413 54
Number of safety emergency response drills conducted Number of times 2593 2816 2885 3052 4278 60, 93
Safe production investment HK$'000 33311 43620 63923 62445 70645 93
Safety training investment HK$'000, HK$'0000 1552 2032 2246 2194 2804.77 54, 93
Total hours of safety training Hour 763359 594970 596897 699939 740816 54, 93

The percentage of employees trained by gender and employee category (e.g. senior management, middle management).

Indicator Unit 2017 2018 2019 2020 2021 Report Pages
Attendance of safety training Attendance 263187 273253 338874 54
Average satisfaction score for training sessions by Learning and Innovation Centre out of 5 points 4.88 65
Employee training coverage % 100 100 100 100 100 97
Number of assessors trained and certified in different regions persons 79 65
Number of electronic certificates issued for training and certification activities certificates 4471 65
Number of training sessions held by Learning and Innovation Centre sessions 105 65
Participants of environmental protection training Attendance 121231 139416 143242 161425 191127 91
Participants of safety training Attendance 258865 249812 263187 273253 338874 93
Percentage of employees trained by employment category - Elementary staff % 100 58 62 68
Percentage of employees trained by employment category - Management % 100 56 35 68
Percentage of employees trained by employment category - Middle-level staff % 100 60 63 68
Percentage of employees trained by gender - Female % 100 61.5 59 68
Percentage of employees trained by gender - Male % 100 58 63 68
Total attendance at training sessions by Learning and Innovation Centre persons 8941 65
Total percentage of employees trained % 100 58.7 61.54 68

The average training hours completed per employee by gender and employee category.

Indicator Unit 2017 2018 2019 2020 2021 Report Pages
Total hours of environmental protection training Hour 211054 242712 251726 292267 348967 91
Total hours of training Hour 3267600 1076438 790471 68
Total investment in environmental protection training HK$'0000 94.63 111.95 110.1 131.84 174.29 91
Training hours per person Hour 87 64.8 77.8 38.2 24.5 68, 97
Training hours per person by employment category - Elementary staff Hour 68.4 113 23.9 68
Training hours per person by employment category - Management Hour 56.3 24 47.4 68
Training hours per person by employment category - Middle-level staff Hour 52.9 26 25.9 68
Training hours per person by gender - Female Hour 80.9 39.2 25.4 68
Training hours per person by gender - Male Hour 74.7 37.6 24.1 68
Training investment per person HK$ 2322 2076 2100 1398 1315.21 97

Number of suppliers by geographical region.

Indicator Unit 2021 Report Pages
Number of prefectural-level cities covered cities 75 15

Description of practices relating to engaging suppliers, number of suppliers where the practices are being implemented, and how they are implemented and monitored.

Indicator Unit 2017 2018 2019 2020 2021 Report Pages
Percentage of certified suppliers under the quality, environmental and occupational health and safety management systems % 95 95 96 100 100 93

Description of practices used to promote environmentally preferable products and services when selecting suppliers, and how they are implemented and monitored.

Indicator Unit 2017 2018 2019 2020 2021 Report Pages
Responsible procurement coverage % 84.2 85.1 93.9 92 100 93

Percentage of total products sold or shipped subject to recalls for safety and health reasons.

Indicator Unit 2017 2018 2019 2020 2021 Report Pages
Gas stations gas sales volume million cubic metres 1400 9
Rate of qualified products (percentage) % 100 100 100 100 100 97

Number of products and service related complaints received and how they are dealt with.

Indicator Unit 2017 2018 2019 2020 2021 Report Pages
Customer satisfaction % 91 91.7 93.2 94 95 97
Number of L-CNG stations constructed stations 40 15
Total residential users served 45488700 9

Number of concluded legal cases regarding corrupt practices brought against the issuer or its employees during the reporting period and the outcomes of the cases.

Indicator Unit 2021 Report Pages
Moody's credit rating A2 9
Standard & Poor's credit rating A 9

Focus areas of contribution (e.g. education, environmental concerns, labour needs, health, culture, sport).

Indicator Unit 2017 2018 2019 2020 2021 Report Pages
Fitch credit rating A 9
Investment in the education of children of employees in difficulty HK$'000 69.24 75.98 6.86 7.42 7.4 97
Investment in visits and comforts delivered to families of employees in difficulty HK$'000 92.33 106.84 54.33 59.06 50 97
Number of provinces and municipalities with operations provinces and municipalities 28 15
Participants of volunteer activities Attendance 21782 23483 28630 12000 98000 97

Resources contributed (e.g. money or time) to the focus area.

Indicator Unit 2017 2018 2019 2020 2021 Report Pages
Special funds for poverty alleviation HK$'000 71.9 311.22 488.23 312.18 446.54 97
Total hours devoted to charity and volunteer service 000 Hours Undisclosed Undisclosed Undisclosed Undisclosed 25.4 97
Total social donations HK$'000 485.8 633.6 907.5 778.25 511 97

The types of emissions and respective emissions data.

Standard Indicator Unit 2018 2019 2020 2021
SOₓ Emissions kg 115.23 96.59 92.43 96.06

Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Standard Indicator Unit 2018 2019 2020 2021
Direct GHG Emissions (Scope 1) tonnes CO2e 35494.2
Indirect Energy Emissions (Scope 2) tonnes CO2e 110114.3
Total GHG Emissions tonnes CO2e 252784.778 243086.402 202266.577 145608.5
Total GHG Emissions Intensity (By Revenue) tonnes CO2e/revenue of HK$'0000 0.0494 0.0435 0.0362 0.0186

Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).

Standard Indicator Unit 2018 2019 2020 2021
Diesel Fuel Consumption tonnes 1200.034 987.53 816.52 852.92
Energy Consumption Intensity (By Revenue) 0000 tonnes of standard coal/revenue of HK$'00 million 0.0095 0.0084 0.0072 0.0055
Gasoline Consumption tonnes 4549.886 3910.35 3892.13 3917.1
Natural Gas Consumption 0000 standard m³ 961.229 954.996 839.67 966.323
Total Energy Consumption 0000 tonnes of standard coal 4.8368 4.6947 4.0116 4.3147

Water consumption in total and intensity (e.g. per unit of production volume, per facility).

Standard Indicator Unit 2020 2021
Water Consumption tonne 1368613 1483700
Water Consumption Intensity (By Revenue) tonne/HK$10000 of operating revenue 0.245 0.19

Description of energy use efficiency target(s) set and steps taken to achieve them.

Standard Indicator Unit 2017 2018 2019 2020 2021
Investment in Energy-saving and Emission-reduction Technology Transformation HK$'0000 2320.89 2745.47 2729.56 2722.42 4202.99

Total packaging material used for finished products (in tonnes) and, if applicable, with reference to per unit produced.

Standard Indicator Unit 2018 2019 2020 2021
Packaging Materials Consumed tonnes 749.28 775.2 1914 2416.06

Description of the significant impacts of activities on the environment and natural resources and the actions taken to manage them.

Standard Indicator Unit 2017 2018 2019 2020 2021
Total Investment in Ecological Restoration HK$'0000 2453.52 2903.55 2839.66 2827.69 4417.69

Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.

Standard Indicator Unit 2017 2018 2019 2020 2021
Number of Employees Aged 30-50 Person None 30336 31930 33080 38200
Number of Employees Aged Above 50 Person None 5491 5937 6436 5681
Number of Employees Aged Below 30 Person None 12204 10703 8689 8473
Number of Employees in Central China Person None 3859 3638 3304 3771
Number of Employees in East China Person None 5441 5534 4914 4924
Number of Employees in Mainland China Person 42011 48031 48570 48205 52354
Number of Employees in North China Person None 7716 8739 8767 6931
Number of Employees in South China Person None 4520 4400 3874 3855
Number of Employees in Southwest China Person None 7402 6874 6285 6629
Number of Female Employees Person 15434 16330 15542 16969 18324
Number of Male Employees Person 26577 31701 33028 31236 34030
Number of New Employees Person 1890 6020 539 2071 2051
Number of Total Employees Person 42011 48031 48570 48205 52354
Percentage of Employees Aged 30-50 % 63.17 65.76 68.62 72.98
Percentage of Employees Aged Above 50 % 11.43 12.22 13.36 10.85
Percentage of Employees Aged Below 30 % 25.41 22.04 18.03 16.19
Percentage of Employees in Mainland China % 100 100 100 100 100
Percentage of Female Employees % 36.71 33.99 32.01 35.2 34.98
Percentage of Male Employees % 63.29 66.01 67.99 64.8 65.02
Percentage of New Employees % 4.5 12.53 1.11 4.3 3.92

Employee turnover rate by gender, age group and geographical region.

Standard Indicator Unit 2018 2019 2020 2021
Turnover Rate of Employees Aged 30-50 % 3 3 3 2
Turnover Rate of Employees Aged Above 50 % 17 15 17 2
Turnover Rate of Employees Aged Below 30 % 8 7 6 6
Turnover Rate of Employees in Central China % 8 4 3
Turnover Rate of Employees in East China % 5 5 4
Turnover Rate of Employees in North China % 2 3 2
Turnover Rate of Employees in South China % 8 6 6
Turnover Rate of Employees in Southwest China % 5 4 2
Turnover Rate of Female Employees % 7 6 6 2
Turnover Rate of Male Employees % 5 4 4 3
Turnover Rate of Total Employees % 6 5 5 3

Description of occupational health and safety measures adopted, and how they are implemented and monitored.

Standard Indicator Unit 2017 2018 2019 2020 2021
Health Check Coverage for Employees % 100 100 100 100 100
Investment in Work Safety HK$'000 33311 43620 63923 62445 70645
Number of People Receiving Training on Work Safety Attendance 258865 249812 263187 273253 338874
Number of Production Safety Emergency Drills Number of times 2593 2816 2885 3052 4278
Participation Rate of Safety Training % 100 100 100 100 100

The percentage of employees trained by gender and employee category (e.g. senior management, middle management).

Standard Indicator Unit 2017 2018 2019 2020 2021
Percentage of Employees Trained % 100 100 100 58.7 61.54
Percentage of Trained Female Employees % 100 61.5 59
Percentage of Trained General Employees % 100 58 62
Percentage of Trained Male Employees % 100 58 63
Percentage of Trained Middle Management % 100 60 63
Percentage of Trained Senior Management % 100 56 35

The average training hours completed per employee by gender and employee category.

Standard Indicator Unit 2017 2018 2019 2020 2021
Average Training Hours (Female) Hour 80.9 39.2 25.4
Average Training Hours (General Staff) Hour 68.4 113 23.9
Average Training Hours (Male) Hour 74.7 37.6 24.1
Average Training Hours (Middle Management) Hour 52.9 26 25.9
Average Training Hours (Senior Management) Hour 56.3 24 47.4
Average Training Hours per Employee Hour 87 64.8 77.8 38.2 24.5
Total Training Hours Hour 211054 242712 3267600 1076438 790471
Training Hours of ESG Hour 211054 242712 251726 292267 348967

Description of practices relating to engaging suppliers, number of suppliers where the practices are being implemented, and how they are implemented and monitored.

Standard Indicator Unit 2017 2018 2019 2020 2021
Percentage of Suppliers Certified to ISO 9001 Quality Management System % 95 95 96 100 100

Description of practices used to promote environmentally preferable products and services when selecting suppliers, and how they are implemented and monitored.

Standard Indicator Unit 2017 2018 2019 2020 2021
Percentage of Suppliers Adopting Green Procurement Standards % 84.2 85.1 93.9 92 100

Resources contributed (e.g. money or time) to the focus area.

Standard Indicator Unit 2017 2018 2019 2020 2021
Investment in Targeted Poverty Alleviation HK$'000 71.9 311.22 488.23 312.18 446.54
Total Public Welfare Donations HK$'000 485.8 633.6 907.5 778.25 511
Total Social Investment HK$'000 485.8 633.6 907.5 778.25 511
Total Volunteer Service Hours 000 Hours 25.4