Environmental, Social and Governance Report 2021
Extracted ESG KPIs
KPIs are organized by ESG aspects.
The types of emissions and respective emissions data.
| Indicator | Unit | 2019 | 2020 | 2021 | Report Pages |
|---|---|---|---|---|---|
| Nitrogen oxide (NOx) | Kg | 21310 | 18973.3 | 38946 | 78 |
| Nitrogen oxide (NOx) emissions | Kg | 21310 | 18973.3 | 38946 | 96 |
| Respirable suspended particulates (PM10) | Kg | 1563.2 | 1344.9 | 1380.7 | 78, 96 |
| Sulphur dioxide (SO2) | Kg | 139.5 | 145.4 | 574.1 | 78 |
| Sulphur dioxide (SO2) emissions | Kg | 139.5 | 145.4 | 574.1 | 96 |
Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2019 | 2020 | 2021 | Report Pages |
|---|---|---|---|---|---|
| Greenhouse gas Scope 1 - Distributed energy system (DES) | Tonnes | 19927.5 | 78 | ||
| Greenhouse gas Scope 1 - Gas Business | Tonnes | 10854 | 78 | ||
| Greenhouse gas Scope 2 - Distributed energy system (DES) | Tonnes | 435.6 | 78 | ||
| Greenhouse gas Scope 2 - Gas Business | Tonnes | 25179.5 | 78 | ||
| Greenhouse gas emission intensity | Tonnes/HK$ 100 million, Tonnes/company | 268.9 | 269.6 | 78 | |
| Greenhouse gas emission intensity - Distributed energy system (DES) | Tonnes/HK$ 100 million, Tonnes/company | 329.3 | 78 | ||
| Greenhouse gas emissions - Distributed energy projects | Tonnes | / | / | 20363.1 | 96 |
| Greenhouse gas emissions - Gas business | Tonnes | 34751 | 34578.3 | 36033.5 | 96 |
| Greenhouse gas emissions from the photovoltaic solar projects | Tonnes | / | / | (12420.0) | 96 |
| Greenhouse gas emissions intensity | Tonnes/HK$100 million | 268.9 | 269.6 | 329.3 | 96 |
| Total greenhouse gas emissions | Tonnes | 34751 | 34578.3 | 56396.6 | 96 |
| Total greenhouse gas emissions (Scope 1 + Scope 2) | Tonnes | 34751 | 34578.3 | 56396.6 | 78 |
| Total greenhouse gas emissions (Scope 1 + Scope 2) - Distributed energy system (DES) | Tonnes | 20363.1 | 78 | ||
| Total greenhouse gas emissions (Scope 1 + Scope 2) - Gas Business | Tonnes | 36033.5 | 78 | ||
| Total greenhouse gas emissions Scope 1 | Tonnes | 10996.9 | 10506.2 | 30781.5 | 78 |
| Total greenhouse gas emissions Scope 2 | Tonnes | 23754.1 | 24072.1 | 25615.1 | 78 |
Total hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2019 | 2020 | 2021 | Report Pages |
|---|---|---|---|---|---|
| Hazardous waste (liquid) | Litres | 6763.9 | 8274.9 | 8298 | 80 |
| Hazardous waste (solid) | Tonnes | 16.9 | 15.3 | 16.2 | 80 |
| Intensity of hazardous waste (liquid) | Litres/company | 85.6 | 104.7 | 100 | 80, 96 |
| Intensity of hazardous waste (solid) | Tonnes/company | 0.21 | 0.19 | 0.2 | 80, 96 |
| Total volume of hazardous waste (liquid) | Litres | 6763.9 | 8274.9 | 8298 | 96 |
| Total volume of hazardous waste (solid) | Tonnes | 16.9 | 15.3 | 16.2 | 96 |
Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2019 | 2020 | 2021 | Report Pages |
|---|---|---|---|---|---|
| Intensity of non-hazardous waste (liquid) | Litres/company | 8.2 | 7.8 | 6 | 80, 96 |
| Intensity of non-hazardous waste (solid) | Tonnes/company | 522.8 | 744.1 | 1031.7 | 80, 96 |
| Non-hazardous waste (liquid) | Litres | 651.4 | 614.4 | 498.5 | 80 |
| Non-hazardous waste (solid) | Tonnes | 41303.6 | 58787.2 | 85628.1 | 80 |
| Total volume of non-hazardous waste (liquid) | Litres | 651.4 | 614.4 | 498.5 | 96 |
| Total volume of non-hazardous waste (solid) | Tonnes | 41303.6 | 58787.2 | 85628.1 | 96 |
Description of emissions target(s) set and steps taken to achieve them.
| Indicator | Unit | 2021 | Report Pages |
|---|---|---|---|
| Greenhouse gas emissions reduction from solar photovoltaic projects | Tonnes | -12420 | 78 |
Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2019 | 2020 | 2021 | 2040 | Report Pages |
|---|---|---|---|---|---|---|
| Consumption of non-renewable resources (from fuel combustion) | kWh in '000s | 48336.3 | 47315.7 | 166282 | 84, 97 | |
| Diesel | kWh in '000s | 2407.3 | 2340.5 | 2461.6 | 97 | |
| Diesel consumption | kWh in '000s | 2407.3 | 2340.5 | 2461.6 | 84 | |
| Electricity purchased | kWh in '000s | 39318.6 | 38644.1 | 41692.9 | 84, 97 | |
| Energy consumption intensity | kWh in '000s /company | 1095.7 | 1074.5 | 2505.7 | 84, 97 | |
| Gas sales volume | Million cubic metres | 11120 | 12003 | 14579 | 12, 96 | |
| Increase in demand for natural gas in 2040 compared with 2018 under Scenario Four (Greenhouse Earth) | percent increase | over 140% | 71 | |||
| LPG | kWh in '000s | 13.5 | 11.3 | 10.1 | 97 | |
| LPG consumption | kWh in '000s | 13.5 | 11.3 | 10.1 | 84 | |
| Length of pipeline network | Kilometres | 52031 | 58081 | 63727 | 12, 96 | |
| Natural gas | kWh in '000s | 29770.9 | 30158.7 | 147372.7 | 97 | |
| Natural gas consumption | kWh in '000s | 29770.9 | 30158.7 | 147372.7 | 84 | |
| Other fuel consumption | kWh in '000s | 16144.6 | 14805.2 | 16437.6 | 84 | |
| Share of energy sources in 2040 under Scenario Four (Greenhouse Earth) | percent (coal), percent (natural gas), percent (nuclear), percent (oil), percent (renewables) | 13 | 71 | |||
| Share of energy sources in Chinese mainland in 2040 under Scenario One (Best of Both Worlds) | percent (coal), percent (natural gas), percent (nuclear), percent (oil), percent (renewables) | 28 | 71 | |||
| Total energy consumption | kWh in '000s | 87654.9 | 85959.9 | 207974.8 | 84, 97 |
Water consumption in total and intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2019 | 2020 | 2021 | Report Pages |
|---|---|---|---|---|---|
| Total water consumption | Cubic metres | 290346.2 | 271329.3 | 326333.3 | 84, 97 |
| Water consumption intensity | Cubic metres /company | 3675.3 | 3434.5 | 3931.7 | 84, 97 |
Total packaging material used for finished products (in tonnes) and, if applicable, with reference to per unit produced.
| Indicator | Unit | 2019 | 2020 | 2021 | Report Pages |
|---|---|---|---|---|---|
| Average weight of product packaging materials per piece | Tonnes | 0.002 | 0.002 | 0.002 | 97 |
| Total weight of product packaging materials | Tonnes | 676.2 | 660.3 | 753.3 | 97 |
Description of the significant impacts of activities on the environment and natural resources and the actions taken to manage them.
| Indicator | Unit | 2019 | 2020 | 2021 | Report Pages |
|---|---|---|---|---|---|
| Others | kWh in '000s | 16144.6 | 14805.2 | 16437.6 | 97 |
Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.
| Indicator | Unit | 2019 | 2020 | 2021 | Report Pages |
|---|---|---|---|---|---|
| Coverage of labour contract | % | 100 | 100 | 100 | 49, 100 |
| Coverage of social insurance | % | 100 | 100 | 100 | 49, 100 |
| Proportion of new hires | 5.20% | 48 | |||
| Ratio of female management | % | 3.76 | 3.85 | 3.58 | 49, 100 |
| Staff aged 36-45 | % | 24 | 14 | 17 | 100 |
| Staff aged 46-55 | % | 6 | 5 | 5 | 100 |
| Staff aged ≥56 | % | 1 | 1 | 1 | 100 |
| Staff ratio by age group - 26-35 | % | 33 | 35 | 36 | 48, 98 |
| Staff ratio by age group - 36-45 | % | 30 | 30 | 29 | 48, 98 |
| Staff ratio by age group - 46-55 | % | 24 | 23 | 24 | 48, 98 |
| Staff ratio by age group - ≤25 | % | 8 | 7 | 6 | 98 |
| Staff ratio by age group - ≥56 | % | 5 | 5 | 5 | 98 |
| Staff ratio by gender - Female | % | 33 | 33 | 32 | 48, 98 |
| Staff ratio by gender - Male | % | 67 | 67 | 68 | 48, 98 |
| Staff ratio by rank - Junior Staff | % | 86 | 85 | 48, 98 | |
| Staff ratio by rank - Middle Management | % | 11 | 12 | 48, 98 | |
| Staff ratio by rank - Senior Management | % | 3 | 3 | 48, 98 | |
| Staff ratio by region - Anhui-Jiangxi Region | % | 8 | 8 | 8 | 48, 98 |
| Staff ratio by region - Group Head Office | % | 1 | 2 | 2 | 98 |
| Staff ratio by region - Jiangsu-Zhejiang Region | % | 4 | 4 | 5 | 48, 98 |
| Staff ratio by region - Northeast China Region | % | 35 | 34 | 33 | 48, 98 |
| Staff ratio by region - Northern China Region | % | 19 | 19 | 19 | 48, 98 |
| Staff ratio by region - Southern China Region | % | 13 | 13 | 14 | 48, 98 |
| Staff ratio by region - Southwest China Region | % | 20 | 20 | 19 | 48, 98 |
| Staff ratio by type of employment - Full-time | % | 100 | 100 | 99.9 | 98 |
| Staff ratio by type of employment - Part-time | % | 0.1 | 98 | ||
| Staff ratio of new employees by age group - 26-35 | % | / | 54 | 56 | 99 |
| Staff ratio of new employees by age group - 36-45 | % | / | 14 | 20 | 99 |
| Staff ratio of new employees by age group - 46-55 | % | / | 3 | 2 | 99 |
| Staff ratio of new employees by age group - ≤25 | % | / | 28 | 22 | 99 |
| Staff ratio of new employees by age group - ≥56 | % | / | 1 | 99 | |
| Staff ratio of new employees by gender - Female | % | 34 | 31 | 31 | 99 |
| Staff ratio of new employees by gender - Male | % | 66 | 69 | 69 | 99 |
| Staff ratio of new employees by region - Anhui-Jiangxi Region | % | / | 13 | 10 | 99 |
| Staff ratio of new employees by region - Group Head Office | % | / | 2 | 18 | 99 |
| Staff ratio of new employees by region - Jiangsu-Zhejiang Region | % | / | 13 | 12 | 99 |
| Staff ratio of new employees by region - Northeast China Region | % | / | 19 | 16 | 99 |
| Staff ratio of new employees by region - Northern China Region | % | / | 27 | 21 | 99 |
| Staff ratio of new employees by region - Southern China Region | % | / | 16 | 13 | 99 |
| Staff ratio of new employees by region - Southwest China Region | % | / | 10 | 10 | 99 |
| Total headcount | People | 22385 | 22506 | 23287 | 98 |
| Total number of employees | 23287 | 48 |
Employee turnover rate by gender, age group and geographical region.
| Indicator | Unit | 2019 | 2020 | 2021 | Report Pages |
|---|---|---|---|---|---|
| Employee turnover | % | 3.31 | 2.22 | 3.05 | 99 |
| Employee turnover ratio by age group - 26-35 | % | 50 | 57 | 65 | 99 |
| Employee turnover ratio by age group - ≤25 | % | 19 | 23 | 12 | 99 |
| Employee turnover ratio by gender - Female | % | 34 | 27 | 31 | 99 |
| Employee turnover ratio by gender - Male | % | 66 | 73 | 69 | 99 |
| Employee turnover ratio by region - Anhui-Jiangxi Region | % | 22 | 18 | 13 | 100 |
| Employee turnover ratio by region - Group Head Office | % | 5 | 2 | 11 | 100 |
| Employee turnover ratio by region - Jiangsu-Zhejiang Region | % | 13 | 17 | 13 | 100 |
| Employee turnover ratio by region - Northeast China Region | % | 15 | 16 | 18 | 100 |
| Employee turnover ratio by region - Northern China Region | % | 12 | 9 | 8 | 100 |
| Employee turnover ratio by region - Southern China Region | % | 19 | 22 | 20 | 100 |
| Employee turnover ratio by region - Southwest China Region | % | 14 | 16 | 17 | 100 |
| Staff turnover rate | 3.05% | 48 | |||
| Total number of new employee | People | / | / | 768 | 99 |
Number and rate of work-related fatalities occurred in each of the past three years including the reporting year.
| Indicator | Unit | 2019 | 2020 | 2021 | Report Pages |
|---|---|---|---|---|---|
| Employee injury rate per thousand people | 0.6 | 0.6 | 0.17 | 36, 100 | |
| Number of work-related injuries | People | 14 | 13 | 4 | 36, 100 |
Lost days due to work injury.
| Indicator | Unit | 2019 | 2020 | 2021 | Report Pages |
|---|---|---|---|---|---|
| Accident rate per 1000 employees | 0.58 | 0.31 | 0.13 | 36, 100 | |
| Work days lost due to work-related injuries | Days | 342 | 232 | 115 | 36, 100 |
Description of occupational health and safety measures adopted, and how they are implemented and monitored.
| Indicator | Unit | 2019 | 2020 | 2021 | Report Pages |
|---|---|---|---|---|---|
| Safety enhancement costs | RMB million | 377.08 | 429.68 | 539.39 | 36, 100 |
The percentage of employees trained by gender and employee category (e.g. senior management, middle management).
| Indicator | Unit | 2019 | 2020 | 2021 | Report Pages |
|---|---|---|---|---|---|
| Safety training | Hours | 607768 | 613104 | 625063 | 100 |
| Training ratio by staff gender - Female | % | 99.8 | 89.6 | 96.8 | 101 |
| Training ratio by staff gender - Male | % | 99.5 | 91.1 | 96.9 | 101 |
| Training ratio by staff type - Junior Staff | % | 99.5 | 97.6 | 97.1 | 101 |
| Training ratio by staff type - Middle Management | % | 99.8 | 98.2 | 95.1 | 101 |
| Training ratio by staff type - Senior Management | % | 96.6 | 90.4 | 94.9 | 101 |
The average training hours completed per employee by gender and employee category.
| Indicator | Unit | 2019 | 2020 | 2021 | Report Pages |
|---|---|---|---|---|---|
| Per capita training hours by staff gender - Female | Hours | 42.7 | 56.7 | 54.2 | 101 |
| Per capita training hours by staff gender - Male | Hours | 51.2 | 58.8 | 52.3 | 101 |
| Per capita training hours by staff type - Junior Staff | Hours | 47.1 | 57.3 | 53.2 | 101 |
| Per capita training hours by staff type - Middle Management | Hours | 56.9 | 65.6 | 52.5 | 101 |
| Per capita training hours by staff type - Senior Management | Hours | 58.9 | 50.5 | 44.2 | 101 |
| Proportion of employees receiving regular performance and career development review | % | 100 | 100 | 100 | 49, 100 |
Number of suppliers by geographical region.
| Indicator | Unit | 2019 | 2020 | 2021 | Report Pages |
|---|---|---|---|---|---|
| Number of major suppliers | Number | 225 | 129 | 131 | 101 |
| Number of suppliers by geographical region - Chinese mainland | Number | 200 | 124 | 125 | 101 |
| Number of suppliers by geographical region - Overseas countries and regions | Number | 25 | 5 | 6 | 101 |
Description of practices relating to engaging suppliers, number of suppliers where the practices are being implemented, and how they are implemented and monitored.
| Indicator | Unit | 2021 | Report Pages |
|---|---|---|---|
| Number of project companies obtained ISO 45001 occupational health and safety management system certification | project companies | 23 | 35 |
| Number of project companies received work safety standardisation certificates | project companies | 36 | 35 |
| Percentage of Group’s project companies using VCC platform | percent | over 90% | 11 |
Number of products and service related complaints received and how they are dealt with.
| Indicator | Unit | 2019 | 2020 | 2021 | Report Pages |
|---|---|---|---|---|---|
| Number of online users reached via VCC platform | users | 6000000 | 11 | ||
| Number of products and service-related complaints received | Cases | 54 | 42 | 66 | 102 |
Description of anti-corruption training provided to directors and staff.
| Indicator | Unit | 2021 | Report Pages |
|---|---|---|---|
| Anti-corruption training | Hours | 523 | 102 |
| Number of people receiving anti-corruption training | People | 523 | 102 |
| Number of people receiving anti-corruption training - Junior Staff | People | 209 | 102 |
| Number of people receiving anti-corruption training - Middle Management | People | 244 | 102 |
| Number of people receiving anti-corruption training - Senior Management | People | 60 | 102 |
| Number of people receiving anti-corruption training - The Board of Directors | People | 10 | 102 |
Focus areas of contribution (e.g. education, environmental concerns, labour needs, health, culture, sport).
| Indicator | Unit | 2021 | Report Pages |
|---|---|---|---|
| Number of community lifestyle experience centres set up | centres | more than 20 | 11 |
| Number of scholarship awards for employees' children | applicants | 21 | 50 |
Resources contributed (e.g. money or time) to the focus area.
| Indicator | Unit | 2019 | 2020 | 2021 | Report Pages |
|---|---|---|---|---|---|
| Charity investment by the Group | RMB'000 | 4550 | 5700 | 7410 | 102 |
| Hours of social services | Hours | 124000 | 570000 | 300000 | 102 |
| Number of Towngas Smart Energy volunteers | People | 6780 | 6700 | 6900 | 102 |
| Number of beneficiaries | People | 104500 | 80000 | 170000 | 102 |
| Revenue | HK$ million | 12924 | 12826 | 17125 | 12, 96 |
The types of emissions and respective emissions data.
| Standard Indicator | Unit | 2019 | 2020 | 2021 |
|---|---|---|---|---|
| NOâ‚“ Emissions | Kg | 21310 | 18973.3 | 38946 |
| PM10 Emissions | Kg | 1563.2 | 1344.9 | 1380.7 |
| SOâ‚“ Emissions | Kg | 139.5 | 145.4 | 574.1 |
Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2019 | 2020 | 2021 |
|---|---|---|---|---|
| Direct GHG Emissions (Scope 1) | Tonnes | 10996.9 | 10506.2 | 30781.5 |
| Indirect Energy Emissions (Scope 2) | Tonnes | 23754.1 | 24072.1 | 25615.1 |
| Total GHG Emissions | Tonnes | 34751 | 34578.3 | 56396.6 |
| Total GHG Emissions Intensity (By Employee) | Tonnes/company | 439.9 | 437.7 | 679.5 |
| Total GHG Emissions Intensity (By Revenue) | Tonnes/HK$ 100 million | 268.9 | 269.6 | 329.3 |
Total hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2019 | 2020 | 2021 |
|---|---|---|---|---|
| Hazardous Waste (Liquid Waste) | Litres | 6763.9 | 8274.9 | 8298 |
| Hazardous Waste (Solid Waste) | Tonnes | 16.9 | 15.3 | 16.2 |
| Total Hazardous Waste | Litres+Tonnes | 6780.8 | 8290.2 | 8314.2 |
Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2019 | 2020 | 2021 |
|---|---|---|---|---|
| Non-Hazardous Waste Disposed | Litres | 41303.6 | 58787.2 | 85628.1 |
Description of emissions target(s) set and steps taken to achieve them.
| Standard Indicator | Unit | 2021 |
|---|---|---|
| GHG Emissions Reduction Compared to Last Year | Tonnes | -12420 |
Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2019 | 2020 | 2021 |
|---|---|---|---|---|
| Diesel Fuel Consumption | kWh in '000s | 2407.3 | 2340.5 | 2461.6 |
| Energy Consumption Intensity (By Company) | kWh in '000s /company | 1095.7 | 1074.5 | 2505.7 |
| Fossil Fuel Consumption | kWh in '000s | 48336.3 | 47315.7 | 166282 |
| Grid Electricity Consumption | kWh in '000s | 39318.6 | 38644.1 | 41692.9 |
| LPG Consumption | kWh in '000s | 13.5 | 11.3 | 10.1 |
| Natural Gas Consumption | kWh in '000s | 29770.9 | 30158.7 | 147372.7 |
| Purchased Electricity | kWh in '000s | 39318.6 | 38644.1 | 41692.9 |
| Total Energy Consumption | kWh in '000s | 87654.9 | 85959.9 | 207974.8 |
| Total Indirect Energy Consumption | kWh in '000s | 39318.6 | 38644.1 | 41692.9 |
| Total Non-Renewable Fuel Consumption | kWh in '000s | 48336.3 | 47315.7 | 166282 |
| Total Purchased Energy | kWh in '000s | 39318.6 | 38644.1 | 41692.9 |
Water consumption in total and intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2019 | 2020 | 2021 |
|---|---|---|---|---|
| Water Consumption | Cubic metres | 290346.2 | 271329.3 | 326333.3 |
Total packaging material used for finished products (in tonnes) and, if applicable, with reference to per unit produced.
| Standard Indicator | Unit | 2019 | 2020 | 2021 |
|---|---|---|---|---|
| Packaging Material Intensity (By Unit Product) | Tonnes | 0.002 | 0.002 | 0.002 |
| Packaging Materials Consumed | Tonnes | 676.2 | 660.3 | 753.3 |
Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.
| Standard Indicator | Unit | 2019 | 2020 | 2021 |
|---|---|---|---|---|
| Number of Total Employees | People | 22385 | 22506 | 23287 |
| Percentage of Employees Aged 30-50 | % | 87 | 79 | 82 |
| Percentage of Employees Aged Above 50 | % | 5 | 14 | 12 |
| Percentage of Employees Aged Below 30 | % | 8 | 7 | 6 |
| Percentage of Employees in North China | % | 19 | 19 | 19 |
| Percentage of Employees in Northeast China | % | 35 | 34 | 33 |
| Percentage of Employees in South China | % | 13 | 13 | 14 |
| Percentage of Employees in Southwest China | % | 20 | 20 | 19 |
| Percentage of Female Employees | % | 33 | 33 | 32 |
| Percentage of Full-time Employees | % | 100 | 100 | 99.9 |
| Percentage of Junior Management Employees | % | 85 | 86 | 85 |
| Percentage of Male Employees | % | 67 | 67 | 68 |
| Percentage of Middle Management Employees | % | 12 | 11 | 12 |
| Percentage of New Employees | % | None | None | 5.2 |
| Percentage of Part-time Employees | % | 0.1 | ||
| Percentage of Senior Management Employees | % | 3 | 3 | 3 |
Employee turnover rate by gender, age group and geographical region.
| Standard Indicator | Unit | 2019 | 2020 | 2021 |
|---|---|---|---|---|
| Turnover Rate of Employees Aged 30-50 | % | 50 | 57 | 65 |
| Turnover Rate of Employees Aged Below 30 | % | 19 | 23 | 12 |
| Turnover Rate of Female Employees | % | 34 | 27 | 31 |
| Turnover Rate of Male Employees | % | 66 | 73 | 69 |
| Turnover Rate of Total Employees | % | 3.31 | 2.22 | 3.05 |
Lost days due to work injury.
| Standard Indicator | Unit | 2019 | 2020 | 2021 |
|---|---|---|---|---|
| Lost Days Due to Work-related Injuries | Days | 342 | 232 | 115 |
Description of occupational health and safety measures adopted, and how they are implemented and monitored.
| Standard Indicator | Unit | 2019 | 2020 | 2021 |
|---|---|---|---|---|
| Investment in Work Safety | RMB million | 377.08 | 429.68 | 539.39 |
| Total Hours of Safety Training for Employees | Hours | 607768 | 613104 | 625063 |
The percentage of employees trained by gender and employee category (e.g. senior management, middle management).
| Standard Indicator | Unit | 2019 | 2020 | 2021 |
|---|---|---|---|---|
| Percentage of Trained Female Employees | % | 99.8 | 89.6 | 96.8 |
| Percentage of Trained General Employees | % | 99.5 | 97.6 | 97.1 |
| Percentage of Trained Male Employees | % | 99.5 | 91.1 | 96.9 |
| Percentage of Trained Middle Management | % | 99.8 | 98.2 | 95.1 |
| Percentage of Trained Senior Management | % | 96.6 | 90.4 | 94.9 |
The average training hours completed per employee by gender and employee category.
| Standard Indicator | Unit | 2019 | 2020 | 2021 |
|---|---|---|---|---|
| Average Training Hours (Female) | Hours | 42.7 | 56.7 | 54.2 |
| Average Training Hours (General Staff) | Hours | 47.1 | 57.3 | 53.2 |
| Average Training Hours (Male) | Hours | 51.2 | 58.8 | 52.3 |
| Average Training Hours (Middle Management) | Hours | 56.9 | 65.6 | 52.5 |
| Average Training Hours (Senior Management) | Hours | 58.9 | 50.5 | 44.2 |
Number of suppliers by geographical region.
| Standard Indicator | Unit | 2019 | 2020 | 2021 |
|---|---|---|---|---|
| Number of Suppliers in Mainland China | Number | 200 | 124 | 125 |
| Number of Suppliers in Overseas | Number | 25 | 5 | 6 |
| Number of Total Suppliers | Number | 225 | 129 | 131 |
Description of practices relating to engaging suppliers, number of suppliers where the practices are being implemented, and how they are implemented and monitored.
| Standard Indicator | Unit | 2021 |
|---|---|---|
| Number of Suppliers Certified to ISO 45001 Occupational Health and Safety Management System | suppliers | 23 |
Number of products and service related complaints received and how they are dealt with.
| Standard Indicator | Unit | 2019 | 2020 | 2021 |
|---|---|---|---|---|
| Number of Products and Service Related Complaints | Cases | 54 | 42 | 66 |
Description of anti-corruption training provided to directors and staff.
| Standard Indicator | Unit | 2021 |
|---|---|---|
| Board Anti-corruption Training Duration | People | 10 |
| Number of Directors and Management Attendance for Anti-corruption Training | People | 314 |
| Number of General Employees Attendance for Anti-corruption Training | People | 209 |
| Number of People Participated in Ethical Standards and Anti-corruption Training | People | 523 |
| Total Hours of Anti-corruption Training | Hours | 523 |
Resources contributed (e.g. money or time) to the focus area.
| Standard Indicator | Unit | 2019 | 2020 | 2021 |
|---|---|---|---|---|
| Number of Volunteers among Employees | People | 6780 | 6700 | 6900 |
| Total Social Investment | RMB'000 | 4550 | 5700 | 7410 |
| Total Volunteer Service Hours | Hours | 124000 | 570000 | 300000 |