Sustainability Report 2021
Extracted ESG KPIs
KPIs are organized by ESG aspects.
The types of emissions and respective emissions data.
| Indicator | Unit | 2019 | 2020 | 2021 | Report Pages |
|---|---|---|---|---|---|
| Air Emissions - NOₓ | kT | 7.59 | 5.41 | 5.33 | 90 |
| Air Emissions - RSP | kT | 0.18 | 0.13 | 0.12 | 90 |
| Air Emissions - SO₂ | kT | 1.94 | 1.08 | 0.82 | 90 |
Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2005 | 2019 | 2020 | 2021 | 2023 | Report Pages |
|---|---|---|---|---|---|---|---|
| Air Emissions - CO₂ | million T | 8.48 | 7.16 | 7.35 | 90 | ||
| CO₂e per electricity unit sold | kg/kWh | 0.81 | 0.71 | 0.71 | 90 | ||
| CO₂e per unit of electricity sold at LPS | kg/kWh | 0.6 | 92 | ||||
| CO₂e per unit of electricity sold at LPS (baseline before natural gas) | kg/kWh | 0.93 | 92 | ||||
| Direct GHG emissions | million T of CO₂e | 8.51 | 7.19 | 7.39 | 90 | ||
| Indirect GHG emissions from imported energy | - | - | 90 | ||||
| Other indirect GHG emissions | million T of CO₂e | - | - | 1.1 | 90 | ||
| Reduce CO₂e per unit of electricity sold to not higher than 0.6 kg/kWh in 2023 from 0.93 kg/kWh in 2005 (just before natural gas was introduced to LPS) | kg/kWh | In progress | 88 |
Total hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2019 | 2020 | 2021 | 2024 | Report Pages |
|---|---|---|---|---|---|---|
| Material Hazardous Wastes - Other material hazardous wastes recorded in volume for disposal | litre | 19800 | 13600 | 90 | ||
| Material Hazardous Wastes - Other material hazardous wastes recorded in weight for disposal | kg | 23694 | 53248 | 16080 | 90 | |
| Material Hazardous Wastes - Other material hazardous wastes recorded in weight for recycle | kg | 17750 | 90 | |||
| Material Hazardous Wastes - Waste oil collected for disposal | litre | 132087 | 82700 | 151800 | 90 | |
| Material Hazardous Wastes - Waste oil collected for recycle | litre | 2000 | 90 | |||
| Reduce production of ash and gypsum at LPS by 37% as compared to the baseline figures in 2019 | In progress | 88 | ||||
| Reduction in production of ash and gypsum at LPS compared to 2019 baseline | % | 37 | 92 |
Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2019 | 2020 | 2021 | Report Pages |
|---|---|---|---|---|---|
| Material Non-hazardous Wastes - Ash collected for industrial uses | kT | 230 | 154 | 162 | 90 |
| Material Non-hazardous Wastes - Construction waste from major construction projects for disposal | kT | - | - | 2 | 90 |
| Material Non-hazardous Wastes - Construction waste from major construction projects for recycle | kT | - | - | 32 | 90 |
| Material Non-hazardous Wastes - Gypsum collected for industrial uses | kT | 70 | 39 | 47 | 90 |
| Reduce food waste at the canteen of LPS as compared to 2020 | Achieved | 88 |
Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | Report Pages |
|---|---|---|---|---|---|---|---|---|---|
| Certificate Accreditation - Number of ISO 50001 certificates | 1 | 1 | 1 | 90 | |||||
| Electricity sold (millions of kWh) | millions of kWh | 10519 | 10134 | 10361 | 91 | ||||
| Fuel Consumed - Coal & oil | TJ | 82996 | 59472 | 62421 | 90 | ||||
| Fuel Consumed - Gas | TJ | 27568 | 40981 | 40201 | 90 | ||||
| Installed Capacity - Coal & oil (MW) | MW | 2555 | 2555 | 2555 | 91 | ||||
| Installed Capacity - Gas (MW) | MW | 680 | 1060 | 1060 | 91 | ||||
| Installed Capacity - Renewable energy (MW) | MW | 1.8 | 1.8 | 1.9 | 91 | ||||
| Number of new gas-fired generating units to commission at LPS | 1 | 1 | 92 | ||||||
| Plant availability (%) | % | 90.9 | 89.5 | 89 | 91 | ||||
| Reduce total electricity consumption, water consumption, paper consumption and waste generation of key office premises including Hongkong Electric Centre, Electric Tower, Electric Centre and seven main buildings at LPS by 5%, 1%, 10% and 10%, respectively, as compared to the baseline figures in 2019 | In progress | 88 | |||||||
| Reduce vehicle fleet's fuel usage as compared to 2020 | Achieved | 88 | |||||||
| Reduction in total electricity consumption, water consumption, paper consumption and waste generation at key office premises (LPS main buildings) | % | 1 | 92 | ||||||
| Transmission and distribution losses (%) | % | 3.4 | 3.4 | 3.3 | 91 |
Water consumption in total and intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2019 | 2020 | 2021 | Report Pages |
|---|---|---|---|---|---|
| Collect at least 100000 m² of plant effluent and rain water for reuse at LPS | Achieved | 88 | |||
| Water Consumption/Discharge - Marine water withdrawal & discharge | million m³ | 1930 | 1738 | 1971 | 90 |
| Water Consumption/Discharge - Town water consumption | million m³ | 2.35 | 1.87 | 1.99 | 90 |
| Water Consumption/Discharge - Wastewater discharge | million m³ | 0.26 | 0.25 | 0.24 | 90 |
Description of energy use efficiency target(s) set and steps taken to achieve them.
| Indicator | Unit | 2019 | 2020 | 2021 | 2022 | 2024 | Report Pages |
|---|---|---|---|---|---|---|---|
| Confirm energy efficiency enhancement project subsidies for at least 100 buildings, including residential buildings, commercial buildings, NGO premises and schools | Achieved | 88 | |||||
| Improvement in Power Usage Effectiveness (PUE) of two data centres at Electric Centre and Electric Tower | % | 5 | 92 | ||||
| Increase EV mileage as compared to 2020 | Missed | 88 | |||||
| Number of energy efficiency enhancement project subsidies to confirm | 100 | 92 | |||||
| Thermal efficiency (%) | % | 35.5 | 37.6 | 37.6 | 91 |
Description of whether there is any issue in sourcing water that is fit for purpose, water efficiency target(s) set and steps taken to achieve them.
| Indicator | Unit | 2022 | Report Pages |
|---|---|---|---|
| Plant effluent and rain water collected for reuse at LPS | m³ | 80000 | 92 |
Description of the significant impacts of activities on the environment and natural resources and the actions taken to manage them.
| Indicator | Unit | 2019 | 2020 | 2021 | 2022 | 2025 | Report Pages |
|---|---|---|---|---|---|---|---|
| Certificate Accreditation - Number of ISO 14001 certificates | 3 | 3 | 3 | 90 | |||
| Complete at least 200 audits for Smart Power Energy Audit, particularly for NGOs, schools and SMEs | Achieved | 88 | |||||
| Further expand the Plant Ownership Programme at LPS by adding at least one new project to enhance plant reliability and availability, and to facilitate development of young engineers | Achieved | 88 | |||||
| Number of Energywi$e Certificates to obtain under Hong Kong Green Organisation Certification Scheme | 1 | 92 | |||||
| Number of Excellent Class Indoor Air Quality (IAQ) Certificates to obtain under Government's IAQ Certification Scheme | 3 | 92 | |||||
| Number of ISO 55001 certificates | 2 | 2 | 2 | 91 | |||
| Number of ISO 9001 certificates | 8 | 8 | 8 | 91 | |||
| Number of Wastewi$e Certificates to obtain under Hong Kong Green Organisation Certification Scheme | 1 | 92 | |||||
| Obtain at least one Wastewi$e Certificate and one Energywi$e Certificate under the Hong Kong Green Organisation Certification Scheme | Achieved | 88 | |||||
| Obtain at least three Excellent Class Indoor Air Quality (IAQ) Certificates under the Government's IAQ Certification Scheme | Achieved | 88 | |||||
| Plant diverse species of native trees or shrubs at LPS to support biodiversity | Achieved | 88 | |||||
| Proportion of EVs in corporate fleet | % | 53 | 92 |
Lost days due to work injury.
| Indicator | Unit | 2019 | 2020 | 2021 | Report Pages |
|---|---|---|---|---|---|
| Achieve a reduction in the Lost Time Injury Frequency Rate (LTIFR) as compared to the average over the previous three years | Missed | 88 | |||
| Achieve a reduction in the Lost Time Injury Severity Rate (LTISR) as compared to the average over the previous three years | Missed | 88 | |||
| Health & Safety - Longest period without a Lost Time Injury | days | 213 | 165 | 154 | 90 |
| Health & Safety - Lost Time Injury Frequency Rate (LTIFR) | per 200000 employee-hours | 0.05 | 0.17 | 0.11 | 90 |
| Health & Safety - Lost Time Injury Severity Rate (LTISR) | per 200000 employee-hours | 1.02 | 19.35 | 10.06 | 90 |
| Health & Safety - Number of Lost Time Injuries | 1 | 3 | 2 | 90 | |
| Health & Safety - Number of days lost/charged | no. of employee-days | 19 | 348 | 179 | 90 |
| Health & Safety - Number of reported traffic accidents | cases | 6 | 7 | 10 | 90 |
| Health & Safety - Traffic Accident Frequency Rate (TAFR) | no. of cases per million km travelled | 3.4 | 3.8 | 5.9 | 90 |
| Unplanned customer minutes lost (minutes) | minutes | 0.6 | 0.3 | 0.3 | 91 |
Description of occupational health and safety measures adopted, and how they are implemented and monitored.
| Indicator | Unit | 2019 | 2020 | 2021 | Report Pages |
|---|---|---|---|---|---|
| Health & Safety - Number of ISO 45001 certificates | 3 | 3 | 3 | 90 | |
| Organise a series of health talks and interest classes through online platform to enable employees to maintain a healthy and balanced lifestyle | Achieved | 88 |
Description of practices used to identify environmental and social risks along the supply chain, and how they are implemented and monitored.
| Indicator | Unit | 2019 | 2020 | 2021 | Report Pages |
|---|---|---|---|---|---|
| Supply reliability rating (%) | % | >99.999 | >99.9999 | >99.9999 | 91 |
Description of practices used to promote environmentally preferable products and services when selecting suppliers, and how they are implemented and monitored.
| Indicator | Unit | 2022 | Report Pages |
|---|---|---|---|
| Proportion of 'Green' items available on electronic ordering system for office commodity items group | % | 27 | 92 |
Percentage of total products sold or shipped subject to recalls for safety and health reasons.
| Indicator | Unit | 2019 | 2020 | 2021 | Report Pages |
|---|---|---|---|---|---|
| Number of pledged service standards | 18 | 18 | 18 | 91 |
Number of products and service related complaints received and how they are dealt with.
| Indicator | Unit | 2019 | 2020 | 2021 | Report Pages |
|---|---|---|---|---|---|
| Average rating of customer satisfaction level (5-point scale) | 4.6 | 4.7 | 4.7 | 91 | |
| Fulfil all customer service pledges, embracing supply reliability, speediness of provision of supply and other customer services, including emergency services | Achieved | 88 | |||
| Number of customers (thousands) | thousands | 581 | 583 | 584 | 91 |
| Percentage achieved (%) | % | 100 | 100 | 100 | 91 |
Description of consumer data protection and privacy policies, and how they are implemented and monitored.
| Indicator | Unit | 2019 | 2020 | 2021 | Report Pages |
|---|---|---|---|---|---|
| Launch a promotion programme on electronic billing/electronic payment to encourage more customers to go green | Achieved | 88 | |||
| Number of ISO 27001 certificates | 1 | 1 | 1 | 91 |
Description of preventive measures and whistle-blowing procedures, and how they are implemented and monitored.
| Indicator | Unit | 2019 | 2020 | 2021 | Report Pages |
|---|---|---|---|---|---|
| Develop and implement a fraud management framework and facilitate divisions/departments to perform fraud-risk assessments to identify assets or areas that are prone to fraud risks and enhance employee awareness of fraud risks | In progress | 88 | |||
| Licence Compliance - Percentage of Compliance | % | 100 | 100 | 100 | 90 |
Focus areas of contribution (e.g. education, environmental concerns, labour needs, health, culture, sport).
| Indicator | Unit | 2021 | 2022 | Report Pages |
|---|---|---|---|---|
| Engage 26000 fans via corporate and campaign Facebook pages | Achieved | 88 | ||
| Number of fans to engage via corporate and campaign Facebook pages | 36000 | 92 | ||
| Number of senior citizens to support through community programmes | 10000 | 92 | ||
| Support 8500 senior citizens through various community programmes | Achieved | 88 |
Resources contributed (e.g. money or time) to the focus area.
| Indicator | Unit | 2022 | Report Pages |
|---|---|---|---|
| Number of Smart Power Energy Audits to complete | 200 | 92 |
The types of emissions and respective emissions data.
| Standard Indicator | Unit | 2019 | 2020 | 2021 |
|---|---|---|---|---|
| Airborne Particulate Matter (PM) Emissions | kT | 0.18 | 0.13 | 0.12 |
| NOₓ Emissions | kT | 7.59 | 5.41 | 5.33 |
| SOₓ Emissions | kT | 1.94 | 1.08 | 0.82 |
Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2005 | 2019 | 2020 | 2021 | 2023 |
|---|---|---|---|---|---|---|
| Direct GHG Emissions (Scope 1) | million T of CO₂e | 8.51 | 7.19 | 7.39 | ||
| Total GHG Emissions Intensity (By Energy) | kg/kWh | 0.93 | 0.81 | 0.71 | 0.71 | 0.6 |
| Total Other Indirect Energy Emissions (Scope 3) | million T of CO₂e | 1.1 |
Total hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2019 | 2020 | 2021 |
|---|---|---|---|---|
| Hazardous Waste Disposed | litre | 23694 | 82700 | 16080 |
| Hazardous Waste Recycled | litre | 2000 | 17750 |
Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2019 | 2020 | 2021 |
|---|---|---|---|---|
| Non-Hazardous Waste (Construction Waste) | kT | None | None | 34 |
Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2019 | 2020 | 2021 |
|---|---|---|---|---|
| Fossil Fuel Consumption | TJ | 110564 | 100453 | 102622 |
| Natural Gas Consumption | TJ | 27568 | 40981 | 40201 |
| Sold Electricity | millions of kWh | 10519 | 10134 | 10361 |
| Total Non-Renewable Fuel Consumption | TJ | 110564 | 100453 | 102622 |
Water consumption in total and intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2019 | 2020 | 2021 |
|---|---|---|---|---|
| Municipal Water Consumption | million m³ | 2.35 | 1.87 | 1.99 |
| Seawater Withdrawal | million m³ | 1930 | 1738 | 1971 |
| Total Wastewater Discharge | million m³ | 0.26 | 0.25 | 0.24 |
Description of energy use efficiency target(s) set and steps taken to achieve them.
| Standard Indicator | Unit | 2022 |
|---|---|---|
| Number of Energy-saving and Carbon Reduction Demonstration Projects Achieved | 100 |
Lost days due to work injury.
| Standard Indicator | Unit | 2019 | 2020 | 2021 |
|---|---|---|---|---|
| Lost Days Due to Work-related Injuries | no. of employee-days | 19 | 348 | 179 |
| Lost Time Injury Frequency Rate (LTIFR/LTIR) | per 200000 employee-hours | 0.05 | 0.17 | 0.11 |
| Number of Work-related Injuries | 1 | 3 | 2 |
Description of occupational health and safety measures adopted, and how they are implemented and monitored.
| Standard Indicator | Unit | 2019 | 2020 | 2021 |
|---|---|---|---|---|
| Number of Safety knowledge lectures | 3 | 3 | 3 |
Description of consumer data protection and privacy policies, and how they are implemented and monitored.
| Standard Indicator | Unit | 2019 | 2020 | 2021 |
|---|---|---|---|---|
| Employee Coverage of Data Security Training | None | None | None | |
| Number of Customer Privacy Leakage Incident | None | None | None | |
| Number of Customer Privacy Related Complaints | None | None | None |