2021 ENVIRONMENTAL, SOCIAL AND GOVERNANCE REPORT
Extracted ESG KPIs
KPIs are organized by ESG aspects.
The types of emissions and respective emissions data.
| Indicator | Unit | 2019 | 2020 | 2021 | Report Pages |
|---|---|---|---|---|---|
| COD emissions (10^4 tons) | 10^4 tons | 2.35 | 89 | ||
| NOx emissions (10^4 tons) | 10^4 tons | 8.9 | 7.76 | 5.64 | 89 |
| SO2 emissions (10^4 tons) | 10^4 tons | 9.38 | 8.84 | 1.11 | 89 |
Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2019 | 2020 | 2021 | Report Pages |
|---|---|---|---|---|---|
| Direct GHG emissions (Scope 1) (10^4 tons of CO2 equivalent) | 10^4 tons of CO2 equivalent | 132.17 | 127.57 | 121.39 | 89 |
| Domestic GHG emissions per unit of oil and gas production (tCO2e/toe) | tCO2e/toe | 0.28 | 0.25 | 89 | |
| Domestic natural gas production | billion cubic meters | 137.8 | 42 | ||
| Indirect GHG emissions (Scope 2) (10^4 tons of CO2 equivalent) | 10^4 tons of CO2 equivalent | 41.91 | 39.87 | 38.15 | 89 |
| Intensity of methane emission (%) | % | 0.45 | 89 | ||
| Methane emissions (10^4 tons) | 10^4 tons | 42.81 | 89 | ||
| Total GHG emissions (10^4 tons of CO2 equivalent) | 10^4 tons of CO2 equivalent | 174.08 | 167.44 | 159.54 | 89 |
Total hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2021 | Report Pages |
|---|---|---|---|
| Quantity of hazardous waste (10^4 tons) | 10^4 tons | 139.6 | 89 |
| Rate of disposal in compliance for hazardous solid waste (%) | % | 100 | 89 |
Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2021 | Report Pages |
|---|---|---|---|
| Quantity of general solid waste (10^4 tons) | 10^4 tons | 260.3 | 89 |
| Rate of disposal in compliance for general solid waste (%) | % | 100 | 89 |
Description of emissions target(s) set and steps taken to achieve them.
| Indicator | Unit | 2021 | Report Pages |
|---|---|---|---|
| Total greenhouse gas emissions decline compared with 2020 | % | -4.7 | 38 |
Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2011 | 2012 | 2013 | 2014 | 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | Report Pages |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Addition of installed capacity of waste heat power for clean energy substitution in oil and gas fields | kW | 17900 | 38 | ||||||||||
| Addition of installed capacity of wind and solar power for clean energy substitution in oil and gas fields | kW | 57500 | 38 | ||||||||||
| Comprehensive energy consumption for producing unit volume of oil and gas equivalent (kg of standard coal/ton) | kg of standard coal/ton | 119 | 118 | 116 | 88 | ||||||||
| Fuel and power consumption for producing ethylene products (kg of standard oil/ton) | kg of standard oil/ton | 669 | 658 | 651 | 88 | ||||||||
| Investment in new energies and new businesses (RMB 10^8) | RMB 10^8 | 21.8 | 89 | ||||||||||
| Natural gas consumption in China | 100 million cubic meters | 1307 | 1471 | 1680 | 1803 | 1890 | 2010 | 2373 | 2775 | 3045 | 3262 | 3654 | 42 |
| PetroChina's domestic natural gas sales volume | 100 million cubic meters | 827.2 | 973 | 1056 | 1194.8 | 1226.6 | 1314.5 | 1518.6 | 1595 | 1718 | 1725.9 | 1945.9 | 42 |
| Proportion of natural gas in China's primary energy consumption mix | % | 4.6 | 4.8 | 5.3 | 5.6 | 5.8 | 6.1 | 6.9 | 7.6 | 8.1 | 8.4 | 8.7 | 42 |
| Total crude oil consumption (10^4 tons) | 10^4 tons | 180 | 172 | 168 | 88 | ||||||||
| Total electricity consumption (10^8 kwh) | 10^8 kwh | 563 | 553 | 525 | 88 | ||||||||
| Total energy consumption (10^4 tons of standard coal) | 10^4 tons of standard coal | 6512 | 6406 | 6273 | 88 | ||||||||
| Total natural gas consumption (10^7 m^3) | 10^7 m^3 | 185 | 187 | 175 | 88 | ||||||||
| Total raw coal consumption (10^4 tons) | 10^4 tons | 1268 | 1289 | 1327 | 88 | ||||||||
| Unit energy factor consumption for refining (kg of standard oil/ton-factor) | kg of standard oil/ton-factor | 8.18 | 8.13 | 7.89 | 88 | ||||||||
| Year-on-year increase of installed capacity of waste heat power | % | 24.5 | 38 | ||||||||||
| Year-on-year increase of installed capacity of wind and solar power | % | 183.4 | 38 |
Water consumption in total and intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2019 | 2020 | 2021 | Report Pages |
|---|---|---|---|---|---|
| Fresh water consumption (10^4 m^3) | 10^4 m^3 | 79383 | 76995 | 75004 | 89 |
| Fresh water consumption for processing 1 ton of crude oil (m^3) | m^3 | 0.52 | 0.515 | 0.488 | 89 |
| Year-on-year change in fresh water consumption (%) | % | -0.78 | -3.01 | -2.59 | 89 |
Description of energy use efficiency target(s) set and steps taken to achieve them.
| Indicator | Unit | 2019 | 2020 | 2021 | Report Pages |
|---|---|---|---|---|---|
| Energy saved (10^4 tons of standard coal) | 10^4 tons of standard coal | 78 | 76 | 70 | 88 |
| Water saved (10^4 m^3) | 10^4 m^3 | 980 | 944 | 969 | 89 |
Total packaging material used for finished products (in tonnes) and, if applicable, with reference to per unit produced.
| Indicator | Unit | 2021 | Report Pages |
|---|---|---|---|
| Saleable natural gas | billion cubic meters | 119.56 | 42 |
Description of the significant impacts of activities on the environment and natural resources and the actions taken to manage them.
| Indicator | Unit | 2019 | 2020 | 2021 | Report Pages |
|---|---|---|---|---|---|
| Environmental protection (RMB 10^4) | RMB 10^4 | 4383 | 375 | 216 | 91 |
| Environmental treatment expenditures (RMB 100 million) | RMB 100 million | 39.2 | 89 | ||
| Land saved (hectare) | hectare | 1247 | 1190 | 1120 | 89 |
Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.
| Indicator | Unit | 2019 | 2020 | 2021 | Report Pages |
|---|---|---|---|---|---|
| Board gender diversity - Female (%) | % | 9.1 | 8.3 | 88 | |
| Board gender diversity - Male (%) | % | 90.9 | 91.7 | 88 | |
| Board professional background - Economics (%) | % | 18.2 | 16.7 | 88 | |
| Board professional background - Finance/accounting (%) | % | 18.2 | 16.7 | 88 | |
| Board professional background - Legal (%) | % | 9.1 | 8.3 | 88 | |
| Board professional background - Petrochemical (%) | % | 54.5 | 58.3 | 88 | |
| Employees who took maternity/paternity leave returned to work and retained posts (%) | % | 100 | 100 | 100 | 91 |
| Number of employees (10³) | 10³ | 46.07 | 43.2 | 41.72 | 90 |
| Overseas taxes (RMB 10^7) | RMB 10^7 | 429 | 238 | 375 | 91 |
| Percentage of administrative staff (%) | % | 28.51 | 28.57 | 28.88 | 90 |
| Percentage of employees aged 25 years old and below (%) | % | 0.9 | 1.29 | 1.6 | 90 |
| Percentage of employees aged 26-35 years old (%) | % | 13.89 | 12.56 | 11.39 | 90 |
| Percentage of employees aged 36-45 years old (%) | % | 29.95 | 27.35 | 25.11 | 90 |
| Percentage of employees aged 46-55 years old (%) | % | 47.23 | 49.08 | 50.1 | 90 |
| Percentage of employees aged 56 years old and above (%) | % | 8.03 | 9.72 | 11.8 | 90 |
| Percentage of employees in China (%) | % | 99.7 | 99.7 | 99.7 | 90 |
| Percentage of employees in countries and regions other than China (%) | % | 0.3 | 0.3 | 0.3 | 90 |
| Percentage of employees with bachelor's degree (%) | % | 33.99 | 34.82 | 36 | 90 |
| Percentage of employees with college degree (%) | % | 22.98 | 22.8 | 22.57 | 90 |
| Percentage of employees with master's degree and above (%) | % | 4.03 | 4.23 | 4.55 | 90 |
| Percentage of employees with technical secondary school and below (%) | % | 39 | 38.15 | 36.88 | 90 |
| Percentage of ethnic minority employees (%) | % | 6.53 | 6.61 | 6.63 | 90 |
| Percentage of female administrative staff (%) | % | 7.44 | 7.28 | 7.21 | 90 |
| Percentage of female employees (%) | % | 28.79 | 27.52 | 26.05 | 90 |
| Percentage of foreign employees in overseas projects (%) | % | 94.23 | 95.15 | 95.21 | 90 |
| Percentage of full-time employees (%) | % | 100 | 100 | 100 | 90 |
| Percentage of male employees (%) | % | 71.21 | 72.48 | 73.95 | 90 |
| Percentage of operating staff (%) | % | 57.55 | 57.35 | 56.49 | 90 |
| Percentage of professional and technical staff (%) | % | 13.94 | 14.08 | 14.63 | 90 |
Employee turnover rate by gender, age group and geographical region.
| Indicator | Unit | 2020 | 2021 | Report Pages |
|---|---|---|---|---|
| Staff turnover rate (%) | % | 0.27 | 0.22 | 91 |
| Turnover rate of employees aged 26-35 (%) | % | 0.81 | 91 | |
| Turnover rate of employees aged 36-45 (%) | % | 0.22 | 91 | |
| Turnover rate of employees aged 46-55 (%) | % | 0.06 | 91 | |
| Turnover rate of employees of 25 years old and below (%) | % | 2.38 | 91 | |
| Turnover rate of employees of 56 years old and above (%) | % | 0.05 | 91 | |
| Turnover rate of female employees (%) | % | 0.23 | 91 | |
| Turnover rate of male employees (%) | % | 0.21 | 91 |
Number and rate of work-related fatalities occurred in each of the past three years including the reporting year.
| Indicator | Unit | 2019 | 2020 | 2021 | Report Pages |
|---|---|---|---|---|---|
| Fatal accident rate (person/100 million working hours) | person/100 million working hours | 0.07 | 0.08 | 0.09 | 88 |
| Total accident rate (incidents/million working hours) | incidents/million working hours | 0.0562 | 0.0495 | 0.0541 | 88 |
| Work-related fatalities (persons) | persons | 2 | 2 | 2 | 88 |
Lost days due to work injury.
| Indicator | Unit | 2019 | 2020 | 2021 | Report Pages |
|---|---|---|---|---|---|
| Loss of working days due to work-related injury (days) | days | 6150 | 6806 | 8651 | 88 |
Description of occupational health and safety measures adopted, and how they are implemented and monitored.
| Indicator | Unit | 2019 | 2020 | 2021 | Report Pages |
|---|---|---|---|---|---|
| Detection rate of workplace occupational hazards (%) | % | 99.28 | 99.33 | 99.22 | 90 |
| Percentage of Tier 1 manufacturers that are qualified for occupational health and safety management system (ISO 18000) certification (%) | % | 91.2 | 91.49 | 91 | |
| Percentage of employees facing potential occupational hazard receiving occupational health checks (%) | % | 99.62 | 99.25 | 100 | 90 |
| The establishment rate of employee occupational health monitoring archives (%) | % | 100 | 100 | 100 | 90 |
The percentage of employees trained by gender and employee category (e.g. senior management, middle management).
| Indicator | Unit | 2021 | Report Pages |
|---|---|---|---|
| Training rate of administrative personnel (%) | % | 100 | 91 |
| Training rate of employees (%) | % | 100 | 91 |
| Training rate of female employee (%) | % | 100 | 91 |
| Training rate of male employee (%) | % | 100 | 91 |
| Training rate of operating personnel (%) | % | 100 | 91 |
| Training rate of professional/technical personnel (%) | % | 100 | 91 |
The average training hours completed per employee by gender and employee category.
| Indicator | Unit | 2019 | 2020 | 2021 | Report Pages |
|---|---|---|---|---|---|
| Average training time per person (hour) | hour | 18.3 | 32.4 | 30.5 | 90 |
| Training time per administrative personnel (hour) | hour | 20.7 | 90 | ||
| Training time per female employee (hour) | hour | 12.9 | 90 | ||
| Training time per male employee (hour) | hour | 36.7 | 90 | ||
| Training time per operating personnel (hour) | hour | 40.7 | 90 | ||
| Training time per professional/technical personnel (hour) | hour | 10.5 | 90 |
Number of suppliers by geographical region.
| Indicator | Unit | 2019 | 2020 | 2021 | Report Pages |
|---|---|---|---|---|---|
| Expenditure on procurement (RMB 10^8) | RMB 10^8 | 2180 | 1683 | 1806 | 91 |
| Number of material suppliers (entities) | entities | 23623 | 23699 | 20527 | 91 |
| Suppliers registered in China (entities) | entities | 19885 | 91 | ||
| Suppliers registered in countries/regions other than China (entities) | entities | 642 | 91 |
Description of practices relating to engaging suppliers, number of suppliers where the practices are being implemented, and how they are implemented and monitored.
| Indicator | Unit | 2019 | 2020 | 2021 | Report Pages |
|---|---|---|---|---|---|
| Percentage of Tier 1 manufacturers that are qualified for quality management system (ISO 9000) certification (%) | % | 98.14 | 98.01 | 91 | |
| Percentage of qualification for third party quality management system certification (%) | % | 100 | 100 | 100 | 91 |
Description of practices used to identify environmental and social risks along the supply chain, and how they are implemented and monitored.
| Indicator | Unit | 2020 | 2021 | Report Pages |
|---|---|---|---|---|
| Percentage of Tier 1 manufacturers that are qualified for environmental management system (ISO 14000) certification (%) | % | 92.73 | 93.16 | 91 |
Number of products and service related complaints received and how they are dealt with.
| Indicator | Unit | 2021 | Report Pages |
|---|---|---|---|
| Number of customer complaints (cases) | cases | 4111 | 91 |
| Rate of resolution to customer complaints (%) | % | 100 | 91 |
Number of concluded legal cases regarding corrupt practices brought against the issuer or its employees during the reporting period and the outcomes of the cases.
| Indicator | Unit | 2020 | 2021 | Report Pages |
|---|---|---|---|---|
| Number of concluded corruption lawsuits (cases) | cases | 12 | 11 | 88 |
Description of preventive measures and whistle-blowing procedures, and how they are implemented and monitored.
| Indicator | Unit | 2020 | 2021 | Report Pages |
|---|---|---|---|---|
| Coverage rate of compliance training (%) | % | 100 | 100 | 88 |
Description of anti-corruption training provided to directors and staff.
| Indicator | Unit | 2021 | Report Pages |
|---|---|---|---|
| Coverage rate of anti-corruption training (including Board members) (%) | % | 100 | 88 |
Resources contributed (e.g. money or time) to the focus area.
| Indicator | Unit | 2019 | 2020 | 2021 | Report Pages |
|---|---|---|---|---|---|
| Contribution to poverty alleviation (RMB 10^4) | RMB 10^4 | 13760 | 11954 | 38984 | 91 |
| Donations to disaster relief (RMB 10^4) | RMB 10^4 | 2058 | 1172 | 3992 | 91 |
| Educational donations (RMB 10^4) | RMB 10^4 | 2768 | 2656 | 4851 | 91 |
| Number of people trained in poverty alleviation regions | persons | 70000 | 10 | ||
| Number of students in need provided financial support by the Xuhang Program | students | 2966 | 10 | ||
| Taxes and fees (RMB 10^7) | RMB 10^7 | 3536 | 2812 | 3536 | 91 |
The types of emissions and respective emissions data.
| Standard Indicator | Unit | 2019 | 2020 | 2021 |
|---|---|---|---|---|
| NOâ‚“ Emissions | 10^4 tons | 8.9 | 7.76 | 5.64 |
| SOâ‚“ Emissions | 10^4 tons | 9.38 | 8.84 | 1.11 |
Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2019 | 2020 | 2021 |
|---|---|---|---|---|
| Direct GHG Emissions (Scope 1) | 10^4 tons of CO2 equivalent | 132.17 | 127.57 | 121.39 |
| Indirect Energy Emissions (Scope 2) | 10^4 tons of CO2 equivalent | 41.91 | 39.87 | 38.15 |
| Total GHG Emissions | 10^4 tons of CO2 equivalent | 174.08 | 167.44 | 159.54 |
Total hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2021 |
|---|---|---|
| Disposal Rate of Hazardous Waste | % | 100 |
| Total Hazardous Waste | 10^4 tons | 139.6 |
Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2021 |
|---|---|---|
| Non-Hazardous Waste Disposed | 10^4 tons | 260.3 |
Description of emissions target(s) set and steps taken to achieve them.
| Standard Indicator | Unit | 2021 |
|---|---|---|
| GHG Emissions Reduction Percentage Compared to Last Year | % | -4.7 |
Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2011 | 2012 | 2013 | 2014 | 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Natural Gas Consumption | 100 million cubic meters | 1307 | 1471 | 1680 | 1803 | 1890 | 2010 | 2373 | 2775 | 3045 | 3262 | 3654 |
| Purchased Electricity | 10^8 kwh | 563 | 553 | 525 | ||||||||
| Total Energy Consumption | 10^4 tons of standard coal | 6512 | 6406 | 6273 | ||||||||
| Total Non-Renewable Fuel Consumption | 10^4 tons | 1268 | 1289 | 1327 |
Water consumption in total and intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2019 | 2020 | 2021 |
|---|---|---|---|---|
| Water Consumption | m^3 | 793830000 | 769950000 | 750040000 |
| Water Consumption Intensity (By Revenue) | m^3/ton crude oil | 0.52 | 0.515 | 0.488 |
Description of energy use efficiency target(s) set and steps taken to achieve them.
| Standard Indicator | Unit | 2020 | 2021 |
|---|---|---|---|
| Energy Consumption Reduction Compared to Last Year | 10^4 tons of standard coal | 2 | 6 |
Description of the significant impacts of activities on the environment and natural resources and the actions taken to manage them.
| Standard Indicator | Unit | 2019 | 2020 | 2021 |
|---|---|---|---|---|
| Total Investment in Ecological Restoration | RMB 10^4 | 4383 | 375 | 39.2 |
Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.
| Standard Indicator | Unit | 2019 | 2020 | 2021 |
|---|---|---|---|---|
| Number of Bachelor's Degree Employees | persons | 15657 | 15048 | 15019 |
| Number of Below Junior College Employees | persons | 17967 | 16497 | 15391 |
| Number of Employees Aged 30-50 | persons | 35597 | 33019 | 31118 |
| Number of Employees Aged Above 50 | persons | 3692 | 4200 | 4922 |
| Number of Employees Aged Below 30 | persons | 6811 | 5983 | 5420 |
| Number of Female Employees | persons | 13223 | 11888 | 10883 |
| Number of Full-time Employees | persons | 46070 | 43200 | 41720 |
| Number of Male Employees | persons | 32847 | 31312 | 30837 |
| Number of Master's Degree Employees | persons | 1856 | 1827 | 1897 |
| Number of Total Employees | persons | 46070 | 43200 | 41720 |
| Percentage of Bachelor's Degree Employees | % | 33.99 | 34.82 | 36 |
| Percentage of Below Junior College Employees | % | 39 | 38.15 | 36.88 |
| Percentage of Employees Aged 30-50 | % | 77.18 | 76.43 | 74.6 |
| Percentage of Employees Aged Above 50 | % | 8.03 | 9.72 | 11.8 |
| Percentage of Employees Aged Below 30 | % | 14.79 | 13.85 | 12.99 |
| Percentage of Employees in Mainland China | % | 99.7 | 99.7 | 99.7 |
| Percentage of Employees in Overseas | % | 0.3 | 0.3 | 0.3 |
| Percentage of Female Employees | % | 28.79 | 27.52 | 26.05 |
| Percentage of Full-time Employees | % | 100 | 100 | 100 |
| Percentage of Male Employees | % | 71.21 | 72.48 | 73.95 |
| Percentage of Master's Degree Employees | % | 4.03 | 4.23 | 4.55 |
Employee turnover rate by gender, age group and geographical region.
| Standard Indicator | Unit | 2020 | 2021 |
|---|---|---|---|
| Turnover Rate of Employees Aged 30-50 | % | 1.09 | |
| Turnover Rate of Employees Aged Above 50 | % | 0.05 | |
| Turnover Rate of Employees Aged Below 30 | % | 2.38 | |
| Turnover Rate of Female Employees | % | 0.23 | |
| Turnover Rate of Male Employees | % | 0.21 | |
| Turnover Rate of Total Employees | % | 0.27 | 0.22 |
Number and rate of work-related fatalities occurred in each of the past three years including the reporting year.
| Standard Indicator | Unit | 2019 | 2020 | 2021 |
|---|---|---|---|---|
| Fatalities Rate of the Last 3 Years | person/100 million working hours | 0.08 | ||
| Number of Fatalities of the Last 3 Years | persons | 6 | ||
| Number of Work-related Fatalities | persons | 2 | 2 | 2 |
| Work-related Fatalities Rate (By Working Hours) | person/100 million working hours | 0.07 | 0.08 | 0.09 |
Lost days due to work injury.
| Standard Indicator | Unit | 2019 | 2020 | 2021 |
|---|---|---|---|---|
| Lost Days Due to Work-related Injuries | days | 6150 | 6806 | 8651 |
Description of occupational health and safety measures adopted, and how they are implemented and monitored.
| Standard Indicator | Unit | 2019 | 2020 | 2021 |
|---|---|---|---|---|
| Health Check Coverage for Employees | % | 99.62 | 99.25 | 100 |
| Number of People Receiving Training on Work Safety | staff |
The percentage of employees trained by gender and employee category (e.g. senior management, middle management).
| Standard Indicator | Unit | 2021 |
|---|---|---|
| Percentage of Employees Trained | % | 100 |
| Percentage of Trained Administrative Employees | % | 100 |
| Percentage of Trained Female Employees | % | 100 |
| Percentage of Trained Male Employees | % | 100 |
| Percentage of Trained Operational Employees | % | 100 |
| Percentage of Trained Technical Employees | % | 100 |
The average training hours completed per employee by gender and employee category.
| Standard Indicator | Unit | 2019 | 2020 | 2021 |
|---|---|---|---|---|
| Average Training Hours (Administrative Employees) | hour | 20.7 | ||
| Average Training Hours (Female) | hour | 12.9 | ||
| Average Training Hours (Male) | hour | 36.7 | ||
| Average Training Hours (Operational Employees) | hour | 40.7 | ||
| Average Training Hours (Technical Employees) | hour | 10.5 | ||
| Average Training Hours per Employee | hour | 18.3 | 32.4 | 30.5 |
Number of suppliers by geographical region.
| Standard Indicator | Unit | 2019 | 2020 | 2021 |
|---|---|---|---|---|
| Number of Suppliers in Mainland China | entities | 19885 | ||
| Number of Suppliers in Overseas | entities | 642 | ||
| Number of Total Suppliers | entities | 23623 | 23699 | 20527 |
Description of practices relating to engaging suppliers, number of suppliers where the practices are being implemented, and how they are implemented and monitored.
| Standard Indicator | Unit | 2020 | 2021 |
|---|---|---|---|
| Number of Suppliers Certified to ISO 9001 Quality Management System | % | 98.14 | 98.01 |
Description of practices used to identify environmental and social risks along the supply chain, and how they are implemented and monitored.
| Standard Indicator | Unit | 2020 | 2021 |
|---|---|---|---|
| Percentage of Suppliers Certified to ISO 14001 Environmental Management System | % | 92.73 | 93.16 |
Number of products and service related complaints received and how they are dealt with.
| Standard Indicator | Unit | 2021 |
|---|---|---|
| Complaints Handling Rate | % | 100 |
| Total Number of Customer Complaints | cases | 4111 |
Number of concluded legal cases regarding corrupt practices brought against the issuer or its employees during the reporting period and the outcomes of the cases.
| Standard Indicator | Unit | 2020 | 2021 |
|---|---|---|---|
| Number of Concluded Corruption Lawsuits | cases | 12 | 11 |
Description of preventive measures and whistle-blowing procedures, and how they are implemented and monitored.
| Standard Indicator | Unit | 2020 | 2021 |
|---|---|---|---|
| Percentage of Employees Anti-corruption Policies have been Communicated to | % | 100 | 100 |
Description of anti-corruption training provided to directors and staff.
| Standard Indicator | Unit | 2021 |
|---|---|---|
| Coverage Rate of Ethical Standards and Anti-Corruption Training | % | 100 |
Resources contributed (e.g. money or time) to the focus area.
| Standard Indicator | Unit | 2019 | 2020 | 2021 |
|---|---|---|---|---|
| Donations to Disaster Relief Contributions to Public Welfare | RMB 10^4 | 2058 | 1172 | 3992 |
| Investment in Education Donation | RMB 10^4 | 2768 | 2656 | 4851 |
| Investment in Targeted Poverty Alleviation | RMB 10^4 | 13760 | 11954 | 38984 |