2021 Corporate Social Responsibility Report

Company: HAITONG SEC (6837)
Year: 2021
Published: 2022-03-29
Status: Processed
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Extracted ESG KPIs

KPIs are organized by ESG aspects.

Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Indicator Unit 2018 2019 2020 2021 2022 2025 Report Pages
GHG emissions Ton of CO₂ equivalent 10322.12 11967.41 41397.26 35
GHG emissions per unit area (Scope 1 and Scope 2) Ton of CO₂ equivalent/m² 0.1 0.1 0.09 35
Greenhouse gas emissions per unit area of Haitong Securities tCO₂e/m² 0.11 0.1 0.1 0.09 0.1 0.1 11
Scope 1 GHG emissions Ton of CO₂ equivalent 855.41 811.74 3090.91 35
Scope 2 GHG emissions Ton of CO₂ equivalent 7732.91 8905.83 24714.9 35
Scope 3 GHG emissions Ton of CO₂ equivalent 1730.76 2249.84 13591.45 35

Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Indicator Unit 2019 2020 2021 Report Pages
Quantity of electronic wastes Piece 860 915 625 36

Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).

Indicator Unit 2018 2019 2020 2021 2025 Report Pages
Energy consumption of Data Centres in the Headquarters of Haitong Securities kWh 7658432 8320856 15925166 35
Energy consumption of SSE Jingao Computer Room kWh 81353 35
Energy consumption of the Computer Room in SSE Waigaoqiao Satellite Earth Station kWh 882762 1061527 970000 35
Energy consumption of the Guangdong Road Computer Room in the Headquarters of Haitong Securities kWh 4670300 4913244 4857142 35
Energy consumption of the Remote Disaster Recovery Computer Room in SZSE Southern Centre kWh 2105370 2851549 3059431 35
Energy consumption of the Zhangjiang Hi-tech Park Data Centre kWh 6957240 35
Natural gas consumption per unit area m³/m² 0.56 0.46 0.89 35
Power consumption per unit area kWh/m² 122.43 123.49 285.62 35
Power consumption per unit area of Haitong Securities kWh/m² 134.86 122.43 111.57 140.12 104.57 11
Total energy consumption of rented data centres kWh 2988132 3913076 4110784 35
Total energy consumption of the Company's own data centres kWh 4670300 4913244 11814382 35
Total gas consumption of the Company's own vehicles Liter 226837.27 232179.07 1035447.74 35
Total natural gas consumption m³ 112820 84544 132603 35
Total power consumption kWh 10992063 10839657 42538554 35

Water consumption in total and intensity (e.g. per unit of production volume, per facility).

Indicator Unit 2019 2020 2021 Report Pages
Total water consumption Ton 40496.47 40496.47 14755.32 36
Water consumption per unit area Ton/m² 0.45 0.45 0.49 36

Total packaging material used for finished products (in tonnes) and, if applicable, with reference to per unit produced.

Indicator Unit 2019 2020 2021 Report Pages
Number of paperless office operations Time 189930 245945 200966 36

Description of the significant impacts of activities on the environment and natural resources and the actions taken to manage them.

Indicator Unit 2019 2020 2021 Report Pages
Number of sheets saved by paperless office Sheet 949650 1229725 1004830 36

Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.

Indicator Unit 2019 2020 2021 Report Pages
Number of employees Person 5718 5910 6146 37
Number of employees (Female) Person 2483 2539 2650 37
Number of employees (Male) Person 3235 3371 3496 37
Number of employees aged 30 to 50 years old Person 3727 3920 4070 37
Number of employees aged < 30 years old Person 1551 1495 1500 37
Number of employees aged > 50 years old Person 400 495 576 37
Number of employees in the mainland Person 5713 5904 6146 37
Number of employees overseas (including Hong Kong, Macao and Taiwan of China) Person 5 6 37
Number of full-time labour contractual employees Person 5718 5910 6146 37
Total assets RMB10000 63970635160 66407335070 74492454510 35

Employee turnover rate by gender, age group and geographical region.

Indicator Unit 2019 2020 2021 Report Pages
Employee turnover rate (Female) % 1.8 4.17 4.91 37
Employee turnover rate (Male) % 3.8 6.44 7.78 37
Employee turnover rate (aged 30 to 50 years old) % 2.6 4.59 6.09 37
Employee turnover rate (aged < 30 years old) % 2.45 3.59 9.47 37
Employee turnover rate (mainland) % 5.07 5.47 6.54 37
Employee turnover rate (overseas including Hong Kong, Macao and Taiwan) % 0.03 37

Lost days due to work injury.

Indicator Unit 2019 Report Pages
Days lost due to work-related injuries days 281 38

Description of occupational health and safety measures adopted, and how they are implemented and monitored.

Indicator Unit 2019 2020 2021 Report Pages
Employee health check-up rate % 100 100 100 38

The percentage of employees trained by gender and employee category (e.g. senior management, middle management).

Indicator Unit 2019 2020 2021 Report Pages
Coverage of employee training (Female) % 100 100 100 37
Coverage of employee training (Male) % 100 100 100 37
Coverage of employee training (Medium management) % 100 12.67 12.37 37
Coverage of employee training (Ordinary employees) % 100 87.09 87.39 37
Coverage of employee training (Senior management) % 100 0.24 0.24 37
Number of employees trained Person-times 263074 360000 350000 37

The average training hours completed per employee by gender and employee category.

Indicator Unit 2019 2020 2021 Report Pages
Employee training expenditure RMB10000 1154.68 653 780 37
Training hours per employee (Female) Hours 25 33.7 33.21 37
Training hours per employee (Male) Hours 25 33.75 33.23 37
Training hours per employee (Medium management) Hours 25 34.54 34.18 37
Training hours per employee (Ordinary employees) Hours 25 33.67 32.68 37
Training hours per employee (Senior management) Hours 25 32.71 30.87 37

Number of products and service related complaints received and how they are dealt with.

Indicator Unit 2019 2020 2021 Report Pages
Customer satisfaction by telephone % 99.83 99.83 99.08 38
Customer satisfaction online % 99.97 99.98 99.97 38
Number of complaints Piece 5423 5101 3702 38
Number of customer inquiries by telephone Piece 467343 564039 475897 38
Number of customer inquiries online Piece 256001 424427 312911 38
Number of customer inquiries via smart service Piece 1745191 2812143 2153408 38
Number of customer satisfaction surveys by telephone Piece 56420 68489 58265 38
Number of customer satisfaction surveys online Time 97078 133454 78482 38
Ratio of complaints solved % 100 100 100 38

Number of concluded legal cases regarding corrupt practices brought against the issuer or its employees during the reporting period and the outcomes of the cases.

Indicator Unit 2019 2020 2021 Report Pages
Total tax payment RMB10000 536047170 625088160 789252510 35

Focus areas of contribution (e.g. education, environmental concerns, labour needs, health, culture, sport).

Indicator Unit 2019 2020 2021 Report Pages
Basic earnings per share RMB 0.83 0.9 0.98 35

Resources contributed (e.g. money or time) to the focus area.

Indicator Unit 2019 2020 2021 Report Pages
Number of participants in volunteer services Person-time 552 800 7800 38
Number of volunteer service hours Hour 800 900 9500 38
Social contribution value per share (SCVPS) RMB 2.96 2.96 3.03 35
Total spending on rural revitalization (former targeted poverty alleviation) RMB10000 2225.51 3183.9 3137.3 38

Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Standard Indicator Unit 2018 2019 2020 2021 2022 2025
Direct GHG Emissions (Scope 1) Ton of CO₂ equivalent 855.41 811.74 3090.91
Indirect Energy Emissions (Scope 2) Ton of CO₂ equivalent 7732.91 8905.83 24714.9
Total GHG Emissions Ton of CO₂ equivalent 10322.12 11967.41 41397.26
Total GHG Emissions Intensity (By Area) tCO₂e/m² 0.11 0.1 0.1 0.09 0.1 0.1
Total Other Indirect Energy Emissions (Scope 3) Ton of CO₂ equivalent 1730.76 2249.84 13591.45

Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Standard Indicator Unit 2019 2020 2021
Non-Hazardous Waste (Electronic Waste) Piece 860 915 625

Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).

Standard Indicator Unit 2018 2019 2020 2021 2025
Energy Consumption Intensity (By Area per Year) kWh/m² 134.86 122.43 123.49 140.12 104.57
Natural Gas Consumption m³ 112820 84544 132603
Total Energy Consumption kWh 10992063 10839657 42538554

Water consumption in total and intensity (e.g. per unit of production volume, per facility).

Standard Indicator Unit 2019 2020 2021
Water Consumption Ton 40496.47 40496.47 14755.32

Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.

Standard Indicator Unit 2019 2020 2021
Number of Employees Aged 30-50 Person 3727 3920 4070
Number of Employees Aged Above 50 Person 400 495 576
Number of Employees Aged Below 30 Person 1551 1495 1500
Number of Employees in Mainland China Person 5713 5904 6146
Number of Employees in Overseas Person 5 6
Number of Female Employees Person 2483 2539 2650
Number of Full-time Employees Person 5718 5910 6146
Number of Male Employees Person 3235 3371 3496
Number of Total Employees Person 5718 5910 6146
Percentage of Employees Aged 30-50 Percent 65.18 66.36 66.25
Percentage of Employees Aged Above 50 Percent 7 8.38 9.37
Percentage of Employees Aged Below 30 Percent 27.12 25.3 24.41
Percentage of Employees in Mainland China Percent 99.91 99.9 100
Percentage of Employees in Overseas Percent 0.09 0.1
Percentage of Female Employees Percent 43.4 42.95 43.12
Percentage of Full-time Employees Percent 100 100 100
Percentage of Male Employees Percent 56.6 57.05 56.88

Employee turnover rate by gender, age group and geographical region.

Standard Indicator Unit 2019 2020 2021
Turnover Rate of Employees Aged 30-50 % 2.6 4.59 6.09
Turnover Rate of Employees Aged Below 30 % 2.45 3.59 9.47
Turnover Rate of Employees in Mainland China % 5.07 5.47 6.54
Turnover Rate of Employees in Overseas % 0.03
Turnover Rate of Female Employees % 1.8 4.17 4.91
Turnover Rate of Male Employees % 3.8 6.44 7.78

Lost days due to work injury.

Standard Indicator Unit 2019
Lost Days Due to Work-related Injuries days 281

Description of occupational health and safety measures adopted, and how they are implemented and monitored.

Standard Indicator Unit 2019 2020 2021
Health Check Coverage for Employees % 100 100 100

The percentage of employees trained by gender and employee category (e.g. senior management, middle management).

Standard Indicator Unit 2019 2020 2021
Percentage of Trained Female Employees % 100 100 100
Percentage of Trained General Employees % 100 87.09 87.39
Percentage of Trained Male Employees % 100 100 100
Percentage of Trained Middle Management % 100 12.67 12.37
Percentage of Trained Senior Management % 100 0.24 0.24
Total Cost of Training RMB10000 1154.68 653 780

The average training hours completed per employee by gender and employee category.

Standard Indicator Unit 2019 2020 2021
Average Training Hours (Female) Hours 25 33.7 33.21
Average Training Hours (General Staff) Hours 25 33.67 32.68
Average Training Hours (Male) Hours 25 33.75 33.23
Average Training Hours (Middle Management) Hours 25 34.54 34.18
Average Training Hours (Senior Management) Hours 25 32.71 30.87

Number of products and service related complaints received and how they are dealt with.

Standard Indicator Unit 2019 2020 2021
Complaint Growth Rate % -5.93 -27.44
Complaints Handling Rate % 100 100 100
Total Number of Customer Complaints Piece 5423 5101 3702

Resources contributed (e.g. money or time) to the focus area.

Standard Indicator Unit 2019 2020 2021
Investment in Targeted Poverty Alleviation RMB10000 2225.51 3183.9 3137.3
Number of Participations in Volunteer Activities Person-time 552 800 7800
Total Volunteer Service Hours Hour 800 900 9500