2021 Corporate Social Responsibility Report
Extracted ESG KPIs
KPIs are organized by ESG aspects.
Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2019 | 2020 | 2021 | Report Pages |
|---|---|---|---|---|---|
| Direct GHG emissions (Scope I) | CO₂ equivalent (t) | 303.38 | 324.27 | 335.55 | 77 |
| GHG emissions density | CO₂ equivalent (t/m²) | 0.17 | 0.18 | 0.15 | 77 |
| Indirect GHG emissions (Scope II) | CO₂ equivalent (t) | 19243.6 | 19248.64 | 16420.28 | 77 |
| Total GHG emissions (Scope I and Scope II) | CO₂ equivalent (t) | 19546.98 | 19572.91 | 16755.83 | 77 |
Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2019 | 2020 | 2021 | Report Pages |
|---|---|---|---|---|---|
| Household waste | Ton | 1718.15 | 1380.3 | 1656.5 | 77 |
| Kitchen waste | Ton | 364.18 | 425 | 344 | 77 |
| Quantity of discarded electronic information products | Ton | 0.14 | 49.07 | 77 |
Description of emissions target(s) set and steps taken to achieve them.
| Indicator | Unit | 2021 | 2022 | Report Pages |
|---|---|---|---|---|
| Easy Carbon Loan annual carbon reduction target for Quzhou Industrial Carbon Account System Pilot Project | tons | 12000 | 35 | |
| GD Power Development Co., Ltd. green medium-term note (blue bond) issued | million RMB | 800 | 35 |
Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2019 | 2020 | 2021 | Report Pages |
|---|---|---|---|---|---|
| Diesel consumption | Liter | 14392 | 1825 | 6587 | 79 |
| Energy consumption per unit area | MWh/m² | 0.21 | 0.28 | 0.34 | 79 |
| Gasoline consumption | Liter | / | 17013.08 | 20409.86 | 79 |
| Natural gas consumption | m³ | 102483.16 | 129081.95 | 125071 | 79 |
| Total energy consumption | MWh | 23718.7 | 31004.91 | 37461.6 | 79 |
| Total fuel consumption of service vehicles (Head Office) | Liter | 18987.1 | 17013.08 | 20409.86 | 14 |
| Total office power consumption | MWh | 23722.39 | 27239.71 | 27916.18 | 79 |
| Total office power consumption (Head Office) | MWh | 23722.39 | 27239.71 | 27916.18 | 14 |
Water consumption in total and intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2019 | 2020 | 2021 | Report Pages |
|---|---|---|---|---|---|
| Total office water consumption | Ton | 120619 | 147436 | 171454 | 79 |
| Total office water consumption (Head Office) | Ton | 120619 | 147436 | 171454 | 14 |
| Water consumption per unit area | t/m² | 1.08 | 1.32 | 1.53 | 79 |
Description of the significant impacts of activities on the environment and natural resources and the actions taken to manage them.
| Indicator | Unit | 2019 | 2020 | 2021 | Report Pages |
|---|---|---|---|---|---|
| Balance of loans to environmental industries | RMB (100 million) | 1076.06 | 1226.46 | 1276.07 | 80 |
| Intelligent manufacturing financing | billion RMB | 41.8 | 5 | ||
| Loans provided to environmental protection-related industries | billion RMB | 127.607 | 6 | ||
| Saving rate of office paper | increase over previous year | 12.33% | 6 |
Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.
| Indicator | Unit | 2019 | 2020 | 2021 | Report Pages |
|---|---|---|---|---|---|
| After-tax profit | RMB (100 million) | 131.42 | 125.59 | 129.16 | 14 |
| Average return on total assets | % | 0.6 | 5 | ||
| Number of employees between 31–50 | Number | 10567 | 10701 | 11098 | 52 |
| Operating revenue | RMB (100 million) | 464.47 | 477.71 | 545.84 | 14 |
| Return on average assets (ROAA) | / | 0.76% | 0.65% | 0.60% | 14 |
| Total assets | RMB (100 million) | 18007.86 | 20482.25 | 22867.23 | 14 |
| Total number of CZBank employees | Number | 14156 | 14646 | 15302 | 52 |
| Total number of employees above 50 | Number | 508 | 656 | 688 | 52 |
| Total number of employees below 30 | Number | 3081 | 3289 | 3516 | 52 |
| Total number of employees on regular payroll | Number | 13673 | 14233 | 14961 | 52 |
| Total number of female employees | Number | 6667 | 6967 | 7297 | 52 |
| Total number of male employees | Number | 7489 | 7679 | 8005 | 52 |
Employee turnover rate by gender, age group and geographical region.
| Indicator | Unit | 2019 | 2020 | 2021 | Report Pages |
|---|---|---|---|---|---|
| Turnover rate | / | 5.60% | 6.62% | 7.65% | 53 |
| Turnover rate of employees above 50 | / | 2.26% | 6.26% | 4.97% | 53 |
| Turnover rate of employees below 30 | / | 4.90% | 6.89% | 10.83% | 53 |
| Turnover rate of employees between 31–50 | / | 4.79% | 5.93% | 6.76% | 53 |
| Turnover rate of female employees | / | 5.44% | 5.90% | 7.07% | 53 |
| Turnover rate of inboard employees | / | 5.56% | 6.21% | 7.58% | 53 |
| Turnover rate of male employees | / | 5.75% | 7.27% | 8.17% | 53 |
| Turnover rate of outboard employees | / | 16.67% | 5.00% | 20.00% | 53 |
Lost days due to work injury.
| Indicator | Unit | 2019 | 2020 | 2021 | Report Pages |
|---|---|---|---|---|---|
| Lost days due to work injury | Day | 177 | 276 | 327 | 55 |
The percentage of employees trained by gender and employee category (e.g. senior management, middle management).
| Indicator | Unit | 2019 | 2020 | 2021 | Report Pages |
|---|---|---|---|---|---|
| Percentage of employees trained | 100% | 100% | 100% | 58 |
The average training hours completed per employee by gender and employee category.
| Indicator | Unit | 2019 | 2020 | 2021 | Report Pages |
|---|---|---|---|---|---|
| Average hours of training per employee | hours | 62.61 | 6 | ||
| Training time per employee | Hour | 53.86 | 57.83 | 62.61 | 15, 58 |
Number of suppliers by geographical region.
| Indicator | Unit | 2019 | 2020 | 2021 | Report Pages |
|---|---|---|---|---|---|
| Balance of green loans | billion RMB | 104.244 | 6 | ||
| Balance of inclusive micro loans to Zhejiang | billion RMB | 100.7 | 5 | ||
| Balance of loans to MSEs | RMB (100 million) | 2323.52 | 2539.75 | 2810.37 | 14 |
| Large Agricultural loan balance | RMB (100 million) | 1584.33 | 1711.48 | 1724.54 | 14 |
| Number of suppliers in Central China | 41 | 85 | 95 | 60 | |
| Number of suppliers in Northeast China | 5 | 18 | 22 | 60 | |
| Number of suppliers in Western China | 67 | 100 | 109 | 60 | |
| Number of suppliers in the Bohai Economic Rim | 351 | 460 | 501 | 60 | |
| Number of suppliers in the Pearl River Delta | 154 | 254 | 275 | 60 | |
| Number of suppliers in the Yangtze River Delta | 965 | 1248 | 1392 | 60 | |
| Total potential suppliers | 1583 | 2165 | 2394 | 60 |
Description of practices used to promote environmentally preferable products and services when selecting suppliers, and how they are implemented and monitored.
| Indicator | Unit | 2021 | Report Pages |
|---|---|---|---|
| Agricultural and sideline products sold for mountainous areas | million RMB | 3.67 | 5 |
Number of products and service related complaints received and how they are dealt with.
| Indicator | Unit | 2019 | 2020 | 2021 | Report Pages |
|---|---|---|---|---|---|
| Customer satisfaction rate (95527 Service Hotline) | 99.86% | 6 | |||
| Number of Internet transactions | 10 thousand | 15036.22 | 12125.44 | 12158.59 | 80 |
| Number of e-banking transactions | 10 thousand | 22514.62 | 21527.01 | 22320.41 | 14, 80 |
| Number of mobile transactions | 10 thousand | 7026.21 | 9027.87 | 9813.05 | 80 |
| Number of tel-banking transactions | 10 thousand | 9.32 | 7.17 | 7.59 | 80 |
| Percentage of outlets covered by new intelligent banking machines | 100% | 100% | 100% | 80 | |
| Proportion of deals made through E-banking | 99.70% | 6 | |||
| Rate of e-banking substitution | / | 99.03% | 99.49% | 99.70% | 14, 80 |
| Value of Internet transactions | RMB trillion | 11.77 | 15.41 | 17.25 | 80 |
| Value of mobile transactions | RMB trillion | 0.63 | 1.65 | 2.26 | 80 |
Number of concluded legal cases regarding corrupt practices brought against the issuer or its employees during the reporting period and the outcomes of the cases.
| Indicator | Unit | 2019 | 2020 | 2021 | Report Pages |
|---|---|---|---|---|---|
| Capital adequacy ratio | / | 14.24% | 12.93% | 12.89% | 14 |
| Provision coverage | % | 174.61 | 5 | ||
| Provisioning coverage ratio | / | 220.80% | 191.01% | 174.61% | 14 |
| Total tax | RMB (100 million) | 77.3 | 96.46 | 117.98 | 14 |
Focus areas of contribution (e.g. education, environmental concerns, labour needs, health, culture, sport).
| Indicator | Unit | 2019 | 2020 | 2021 | Report Pages |
|---|---|---|---|---|---|
| Green loan balance | RMB (100 million) | 538.78 | 785.26 | 1042.44 | 14, 80 |
| Value of e-transactions | RMB trillion | 12.4 | 17.07 | 19.52 | 80 |
Resources contributed (e.g. money or time) to the focus area.
| Indicator | Unit | 2021 | Report Pages |
|---|---|---|---|
| Annual operational income increase per village (1000 Enterprises on 1000 Villages Aid Program) | RMB | 200000 | 5 |
| Donations as percentage of total profit | 0.12% | 6 | |
| Number of MSEs and self-employed individuals benefited | 360000 | 6 | |
| Reduction in fees and interest for MSEs and self-employed individuals | billion RMB | 1 | 6 |
| Total donations | million RMB | 17.3869 | 6 |
Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2019 | 2020 | 2021 |
|---|---|---|---|---|
| Direct GHG Emissions (Scope 1) | t CO₂e | 303.38 | 324.27 | 335.55 |
| Indirect Energy Emissions (Scope 2) | t CO₂e | 19243.6 | 19248.64 | 16420.28 |
| Total GHG Emissions | t CO₂e | 19546.98 | 19572.91 | 16755.83 |
| Total GHG Emissions Intensity (By Area) | t CO₂e/m² | 0.17 | 0.18 | 0.15 |
Total hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit |
|---|---|
| Total Hazardous Waste | Ton |
| Total Hazardous Waste Intensity (By Area) | t/m² |
Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2019 | 2020 | 2021 |
|---|---|---|---|---|
| Non-Hazardous Waste (Domestic Waste) | Ton | 1718.15 | 1380.3 | 1656.5 |
| Non-Hazardous Waste (Electronic Waste) | Ton | 0.14 | 49.07 | |
| Non-Hazardous Waste (Kitchen Waste) | Ton | 364.18 | 425 | 344 |
| Non-Hazardous Waste Disposed | Ton | |||
| Total Non-Hazardous Waste Intensity (By Area) | t/m² |
Description of emissions target(s) set and steps taken to achieve them.
| Standard Indicator | Unit | 2022 |
|---|---|---|
| GHG Emissions Reduction Compared to Last Year | tons | 12000 |
Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2019 | 2020 | 2021 |
|---|---|---|---|---|
| Diesel Fuel Consumption | Liter | 14392 | 1825 | 6587 |
| Energy Consumption Intensity (By Area) | MWh/m² | 0.21 | 0.28 | 0.34 |
| Gasoline Consumption | Liter | 17013.08 | 20409.86 | |
| Natural Gas Consumption | m³ | 102483.16 | 129081.95 | 125071 |
| Purchased Electricity | MWh | 23722.39 | 27239.71 | 27916.18 |
| Total Energy Consumption | MWh | 23718.7 | 31004.91 | 37461.6 |
Water consumption in total and intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2019 | 2020 | 2021 |
|---|---|---|---|---|
| Water Consumption in Office | Ton | 120619 | 147436 | 171454 |
Description of energy use efficiency target(s) set and steps taken to achieve them.
| Standard Indicator | Unit |
|---|---|
| Energy Consumption Reduction Compared to Last Year | tons standard coal per year |
Description of the significant impacts of activities on the environment and natural resources and the actions taken to manage them.
| Standard Indicator | Unit | 2019 | 2020 | 2021 |
|---|---|---|---|---|
| Total Investment in Ecological Restoration | RMB (100 million) | 1076.06 | 1226.46 | 1276.07 |
Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.
| Standard Indicator | Unit | 2019 | 2020 | 2021 |
|---|---|---|---|---|
| Number of Contractors | Number | 483 | 413 | 341 |
| Number of Employees Aged 30-50 | Number | 10567 | 10701 | 11098 |
| Number of Employees Aged Above 50 | Number | 508 | 656 | 688 |
| Number of Employees Aged Below 30 | Number | 3081 | 3289 | 3516 |
| Number of Employees in Mainland China | Number | 14098 | 14578 | 15230 |
| Number of Employees in Overseas | Number | 58 | 68 | 72 |
| Number of Female Employees | Number | 6667 | 6967 | 7297 |
| Number of Male Employees | Number | 7489 | 7679 | 8005 |
| Number of Total Employees | Number | 14156 | 14646 | 15302 |
| Percentage of Female Employees | % | 47.1 | 47.57 | 47.69 |
Employee turnover rate by gender, age group and geographical region.
| Standard Indicator | Unit | 2019 | 2020 | 2021 |
|---|---|---|---|---|
| Turnover Rate of Employees Aged 30-50 | % | 4.79 | 5.93 | 6.76 |
| Turnover Rate of Employees Aged Above 50 | % | 2.26 | 6.26 | 4.97 |
| Turnover Rate of Employees Aged Below 30 | % | 4.9 | 6.89 | 10.83 |
| Turnover Rate of Female Employees | % | 5.44 | 5.9 | 7.07 |
| Turnover Rate of Male Employees | % | 5.75 | 7.27 | 8.17 |
| Turnover Rate of Total Employees | % | 5.6 | 6.62 | 7.65 |
Lost days due to work injury.
| Standard Indicator | Unit | 2019 | 2020 | 2021 |
|---|---|---|---|---|
| Lost Days Due to Work-related Injuries | Day | 177 | 276 | 327 |
The percentage of employees trained by gender and employee category (e.g. senior management, middle management).
| Standard Indicator | Unit | 2019 | 2020 | 2021 |
|---|---|---|---|---|
| Percentage of Employees Trained | % | 100 | 100 | 100 |
The average training hours completed per employee by gender and employee category.
| Standard Indicator | Unit | 2019 | 2020 | 2021 |
|---|---|---|---|---|
| Average Training Hours per Employee | Hour | 53.86 | 57.83 | 62.61 |
Number of suppliers by geographical region.
| Standard Indicator | Unit | 2019 | 2020 | 2021 |
|---|---|---|---|---|
| Number of Suppliers in Central China | 41 | 85 | 95 | |
| Number of Suppliers in Northeast China | 5 | 18 | 22 | |
| Number of Suppliers in West China | 67 | 100 | 109 | |
| Number of Total Suppliers | 1583 | 2165 | 2394 |
Resources contributed (e.g. money or time) to the focus area.
| Standard Indicator | Unit | 2021 |
|---|---|---|
| Total Public Welfare Donations | million RMB | 17.3869 |