2021 Sustainability Report
Extracted ESG KPIs
KPIs are organized by ESG aspects.
The types of emissions and respective emissions data.
| Indicator | Unit | 2021 | Report Pages |
|---|---|---|---|
| Lead and its compounds, maximum detected emission concentration (unorganized) | mg/m3 | <3*10^6 | 77 |
| NOx emissions | Ton | 5.23 | 63 |
| NOx emissions (calculation: emission factor * vehicle mileage + emission factor * natural gas consumption) | Ton(s) | 5.23 | 77 |
| PM emissions (calculation: emission factor * vehicle miles traveled) | Ton(s) | 0.39 | 77 |
| Particulate Matter (PM) emissions | Ton | 0.39 | 63 |
| SOx emissions | Ton | 0.18 | 63 |
| SOx emissions (calculation: emission factor * fuel consumption including gasoline, diesel, natural gas) | Ton(s) | 0.18 | 77 |
| Tin and its compounds, maximum detected emission concentration (unorganized) | mg/m3 | <1*10^5 | 77 |
| VOCs, maximum detected emission concentration (organized) | mg/m3 | 1.08 | 77 |
| VOCs, maximum detected emission concentration (unorganized) | mg/m3 | 0.184 | 77 |
Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2021 | Report Pages |
|---|---|---|---|
| Direct Emissions [Category 1] | Tons of CO2e | 79182.39 | 77 |
| Indirect Emissions from Imported Energy [Category 2] | Tons of CO2e | 725424.18 | 77 |
| Total Emissions Quantified | Tons of CO2e | 99025663.63 | 77 |
| ZTE GHG emissions inventory period | January 1, 2021 to December 31, 2021 | 61 |
Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2019 | 2021 | Report Pages |
|---|---|---|---|---|
| Number of recycling sites established worldwide | sites | 140 | 14 | |
| Number of telecom product recycling sites covered by ZTE's recycling system worldwide | sites | 140 | 67 | |
| Overall recycling rate of telecom products in China | % | 97 | 67 | |
| Overall recycling rate of telecom products overseas | % | 98 | 67 | |
| Rate of redundant and scrapped materials for terminal products | % | 3.89 | 1.6 | 66 |
Description of emissions target(s) set and steps taken to achieve them.
| Indicator | Unit | 2021 | Report Pages |
|---|---|---|---|
| Number of ZTE employees participating in carbon emissions and scientific carbon goals training | employees | 170 | 61 |
Description of how hazardous and non-hazardous wastes are handled, and a description of reduction target(s) set and steps taken to achieve them.
| Indicator | Unit | 2021 | Report Pages |
|---|---|---|---|
| Number of centralized waste recycling and processing platforms optimized in China | platforms | 4 | 14 |
Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2020–2021 | 2021 | Report Pages |
|---|---|---|---|---|
| Number of GaN devices used (largest shipment in China, second largest in the world) | million | 50 | 65 | |
| Number of exemplary green 5G projects delivered worldwide | 60 | 5 |
Water consumption in total and intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2021 | Report Pages |
|---|---|---|---|
| Total intensity of water consumption | Ton/ Million operating revenue | 69.27 | 64 |
| Total water consumption | Ton | 7932907.96 | 64 |
Description of energy use efficiency target(s) set and steps taken to achieve them.
| Indicator | Unit | 2021 | Report Pages |
|---|---|---|---|
| Electricity saved from high-temperature aging testing of telecom products | million kWh | 11 | 65 |
Total packaging material used for finished products (in tonnes) and, if applicable, with reference to per unit produced.
| Indicator | Unit | 2021 | Report Pages |
|---|---|---|---|
| Package intensity | Ton/Million operating revenue | 0.482 | 66 |
| Reduction in packaging material weight | tons | 689.1 | 66 |
| Reduction in packaging materials used | tons | 689.1 | 14 |
| Total package weight | Ton | 55199.74 | 66 |
Description of the significant impacts of activities on the environment and natural resources and the actions taken to manage them.
| Indicator | Unit | 2021 | Report Pages |
|---|---|---|---|
| 5G smart grid demonstration area - number of 5G terminals rolled out in Nansha, Guangzhou | terminals | 2500 | 48 |
| 5G smart grid demonstration area - number of network tests and system tests completed in Nansha, Guangzhou | tests | 51 | 48 |
| Number of 5G innovative application scenarios identified | scenarios | 100 | 14 |
| Number of 5G innovative applications explored with global partners | 100 | 5 |
Description of the significant climate-related issues which have impacted, and those which may impact, the issuer, and the actions taken to manage them.
| Indicator | Unit | 2021 | Report Pages |
|---|---|---|---|
| CDP B rating for actions on climate change and supplier engagement | rating | B | 14 |
Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.
| Indicator | Unit | 2021 | Report Pages |
|---|---|---|---|
| Baby care rooms for female employees | rooms | 26 | 36 |
| Employee satisfaction rate (Rational Proposals platform) | percent | 81.5% | 13, 20 |
| Number of employees | Person | 72584 | 8 |
| Number of positions offered in campus recruitment | 6000 | 5 | |
| Parks with baby care and yoga rooms for female employees | parks | 18 | 36 |
| Stock options granted | Stock options | 5000000 | 40 |
| Stock options granted to core employees | Person | 410 | 40 |
| Yoga rooms for female employees | rooms | 11 | 36 |
Employee turnover rate by gender, age group and geographical region.
| Indicator | Unit | 2021 | Report Pages |
|---|---|---|---|
| Previous employee satisfaction rate (Rational Proposals platform) | percent | 75.6 | 13, 20 |
| Previous reply cycle for Rational Proposals platform | days | 16.4 | 13, 20 |
Number and rate of work-related fatalities occurred in each of the past three years including the reporting year.
| Indicator | Unit | 2019 | 2020 | 2021 | Report Pages |
|---|---|---|---|---|---|
| Number of work-related injury accidents during the year (including the number of work-related fatal accidents) | Number | 60 | 43 | 48 | 35 |
Lost days due to work injury.
| Indicator | Unit | 2019 | 2020 | 2021 | Report Pages |
|---|---|---|---|---|---|
| Number of days lost due to work-related injuries (not including days lost due to employee deaths) | Day | 1940.5 | 1219 | 2017 | 35 |
Description of occupational health and safety measures adopted, and how they are implemented and monitored.
| Indicator | Unit | 2019 | 2020 | 2021 | Report Pages |
|---|---|---|---|---|---|
| Average score in employee health and safety culture survey | points | 94.16 | 36 | ||
| Emergency drills organized within China | drills | 512 | 36 | ||
| ISO 45001 certification countries | countries | 32 | 20 | ||
| Inspection of special equipment/safety accessories | percent | 100 | 20 | ||
| Number of company-level and field-level BCM drills organized | 363 | 13 | |||
| Number of countries with ISO 45001 certification | 32 | 13 | |||
| Number of participants in Ankang Cup Health and Safety Competition | Person-time | No statistics | 28162 | 32380 | 35 |
| Special drills organized within China | drills | 403 | 36 |
The percentage of employees trained by gender and employee category (e.g. senior management, middle management).
| Indicator | Unit | 2021 | Report Pages |
|---|---|---|---|
| Accident investigation and root cause analysis - Number of persons trained/certified | 27 | 35 | |
| Administrative personnel (rate of trainees) | % | 5.1 | 38 |
| Annual professional courses for health and safety managers - Number of persons trained/certified | 30 | 35 | |
| Defensive driving training - Number of persons trained/certified | 162 | 35 | |
| Employee with outstanding contribution - Excellent Graduate | Person | 60 | 40 |
| Employee with outstanding contribution - Gold Award | Person | 10 | 40 |
| Employee with outstanding contribution - Gold and Silver Awards Mentors | Person | 30 | 40 |
| Employee with outstanding contribution - Hard-Working and Innovative Pioneers | Person | 134 | 40 |
| Employee with outstanding contribution - Silver Award | Person | 25 | 40 |
| Female employees trained | Person-time | 691466 | 38 |
| ISO 45001 internal auditor training - Number of persons trained/certified | 70 | 35 | |
| Male employees trained | Person-time | 2440015 | 38 |
| Marketing personnel and customer service personnel (rate of trainees) | % | 22.42 | 38 |
| New employees participating in training | Person-time | 7158 | 38 |
| Number of employees attending health courses | 2000 | 13 | |
| Number of employees taking compliance exams | employees | 50000 | 27 |
| Number of employees trained in TL 9000 and EHS internal auditor certification | employees | 800 | 14 |
| Number of employees using online compliance training platform | employees | 50000 | 19, 27 |
| Number of employees who used the online video compliance training platform | 50000 | 13 | |
| Number of issues researched by project-based operations of QCCs and publicity among all employees | issues | 3697 | 43 |
| Number of issues resolved by project-based operations of QCCs and publicity among all employees | issues | 2792 | 43 |
| Number of online EAP training sessions for overseas employees | 10 | 13 | |
| Number of part-time compliance lecturers certified | employees | 430 | 27 |
| Number of participants in online EAP training sessions for overseas employees | 700 | 13 | |
| Number of positions matched with compliance courses | positions | 760 | 27 |
| Number of team members participated in dual-carbon training | members | 170 | 14 |
| Number of trainees | Person-time | 3131481 | 38 |
| Production personnel (rate of trainees) | % | 24.45 | 38 |
| R&D personnel (rate of trainees) | % | 48.04 | 38 |
| Rate of female employees trained | % | 22.08 | 38 |
| Rate of male employees trained | % | 77.92 | 38 |
| Sessions of new employee training | Session | 30 | 38 |
| Special operators working with corresponding certificates | percent | 100 | 20 |
| The National Examination Board in Occupational Safety and Health – International General Certificate (NEBOSH IGC) - Number of persons trained/certified | 8 | 35 | |
| ZTE Electronics Manufacturing Vocational School - graduates | Person | 1488 | 40 |
| ZTE Electronics Manufacturing Vocational School - students under training | Person | 675 | 40 |
| ZTE Electronics Manufacturing Vocational School - total enrolled students | Person | 3743 | 40 |
The average training hours completed per employee by gender and employee category.
| Indicator | Unit | 2021 | Report Pages |
|---|---|---|---|
| Administrative personnel (average training hours) | Hour | 69.82 | 38 |
| Average training hours of female employees | Hour | 96.2 | 38 |
| Average training hours of male employees | Hour | 109.65 | 38 |
| Hours of lecturing | Hour | 1827.5 | 38 |
| Marketing personnel and customer service personnel (average training hours) | Hour | 137.62 | 38 |
| Production personnel (average training hours) | Hour | 95.03 | 38 |
| R&D personnel (average training hours) | Hour | 105.76 | 38 |
| Training hours of all employees | Hour | 7529837.73 | 38 |
| Training hours of female employees | Hour | 1620454.69 | 38 |
| Training hours of male employees | Hour | 5909383.04 | 38 |
Number of suppliers by geographical region.
| Indicator | Unit | 2021 | Report Pages |
|---|---|---|---|
| Indirect Emissions Associated with The Used of Products from The Organization [Category 5] | Tons of CO2e | 88839580.62 | 77 |
| Indirect Emissions from Products Used by An Organization [Category 4] | Tons of CO2e | 9144758.17 | 77 |
| Indirect Emissions from Transportation [Category 3] | Tons of CO2e | 416718.27 | 77 |
| New subcontractors/suppliers | suppliers | 262 | 56 |
| Number of countries with customer remote support and spare parts services | countries | 65 | 14 |
| Number of new terminal material suppliers introduced | suppliers | 30 | 14 |
| Number of strategic partners and core suppliers invited to Global Partners Day | partners and suppliers | 300 | 14 |
| Overseas operating revenue | CNY Million | 36455.1 | 8 |
| Production suppliers in Africa | suppliers | 94 | 56 |
| Production suppliers in Asia | suppliers | 2763 | 56 |
| Production suppliers in Europe | suppliers | 151 | 56 |
| Production suppliers in North America | suppliers | 94 | 56 |
| Production suppliers in Oceania | suppliers | 3 | 56 |
| Production suppliers in South America | suppliers | 91 | 56 |
Description of practices relating to engaging suppliers, number of suppliers where the practices are being implemented, and how they are implemented and monitored.
| Indicator | Unit | 2021 | Report Pages |
|---|---|---|---|
| Existing suppliers that received cross-category collaboration certification | suppliers | 75 | 56 |
| Existing suppliers that received supervision | suppliers | 90 | 56 |
| New subcontractors/suppliers that received onsite CSR audit | suppliers | 60 | 56 |
| New suppliers that received certification | suppliers | 60 | 56 |
| Number of suppliers trained in annual training camp in Shenzhen | suppliers | 80 | 14 |
| Suppliers not introduced for failing to pass CSR audit | suppliers | 9 | 56 |
| Suppliers participating in CSR training | suppliers | 87 | 56 |
Description of practices used to identify environmental and social risks along the supply chain, and how they are implemented and monitored.
| Indicator | Unit | 2021 | Report Pages |
|---|---|---|---|
| Number of high-risk modules identified in smartphone and MBB product development | modules | 78 | 14 |
| Number of suppliers assessed for conflict minerals | suppliers | 255 | 14 |
| Number of terminal products recycled through third-party recycling company | units | 4470 | 67 |
Description of practices used to promote environmentally preferable products and services when selecting suppliers, and how they are implemented and monitored.
| Indicator | Unit | 2021 | Report Pages |
|---|---|---|---|
| Number of leading suppliers in ZTE's supply chain establishing decarbonization strategies | suppliers | 40 | 14 |
| Number of suppliers passed ISO 22301 certification for BCM | suppliers | 2 | 19 |
| Suppliers that newly signed Supplier CSR Agreement | suppliers | 290 | 56 |
| Suppliers that newly signed the Supplier Commitment Letter of Transparent Cooperation and Anti-Bribery Compliance | suppliers | 262 | 56 |
Number of products and service related complaints received and how they are dealt with.
| Indicator | Unit | 2019 | 2020 | 2021 | Report Pages |
|---|---|---|---|---|---|
| Amount of feedback from Chinese users received by the Global Customer Support Center | times | 84 | 64 | 63 | 53 |
| Amount of feedback from overseas users received by the Global Customer Service Center | times | 3 | 1 | 2 | 53 |
| Average daily online party screening app usage | times per day | 2000 | 27 | ||
| Customer satisfaction rate | %, rate | >99 | 5, 14 | ||
| Customer satisfaction rate with aftersales service - overseas | % | 98.69 | 99.19 | 98.51 | 53 |
| Customer satisfaction rate with aftersales services - China | % | 99.83 | 99.94 | 99.95 | 53 |
| Domestic operating revenue | CNY Million | 78066.5 | 8 | ||
| Engineering complaints | times | 3 | 53 | ||
| Number of electronic tickets handled by IT systems | 200000 | 65 | |||
| Number of terminal products returned due to dead on arrival (DOA) and recycled | units | 11122 | 67 | ||
| Product complaints | times | 2 | 53 | ||
| Remote customer support and spare parts services countries covered | countries | 65 | 5 | ||
| Service complaints | times | 54 | 53 | ||
| Shipping complaints | times | 6 | 53 |
Description of practices relating to observing and protecting intellectual property rights.
| Indicator | Unit | 2020 | 2021 | Report Pages |
|---|---|---|---|---|
| Exercise price of stock options | CNY | 34.92 | 40 | |
| First batch of 3GPP 5G SEPs declared to ETSI | Declared 3641 5G SEP families, ranking 3rd in the world | Ranked 4th in the world in terms of 5G SEP families | 46 | |
| Number of 5G SEP declarations disclosed to ETSI (rank) | rank | 4 | 14 | |
| Number of 5G Standards-Essential Patents (SEP) declarations disclosed to ETSI | world ranking | 4 | 5 | |
| Number of global patent applications filed | 84000 | 5 | ||
| Number of global patents granted | 42000 | 5 | ||
| Number of granted patents | patents | 42000 | 14 | |
| Number of patent applications filed globally | applications | 84000 | 14 | |
| Total number of global patent applications | Over 80000 | Over 84000 | 46 | |
| Total number of global patents granted | About 36000 | About 42000 | 46 |
Description of quality assurance process and recall procedures.
| Indicator | Unit | 2021 | Report Pages |
|---|---|---|---|
| Mean Time To Repair (MTTR) reduction compared with 2020 | reduction | 29.5% | 14 |
| Mean Time to Repair (MTTR) reduction compared with 2020 | reduction | 29.5% | 5 |
| Number of main categories of certified products | categories | 62 | 14 |
| Number of strategic products audited for agreement fulfillment in Europe | 8 | 13 | |
| Number of strategic products with compliance governance in Europe | products | 8 | 19 |
Description of consumer data protection and privacy policies, and how they are implemented and monitored.
| Indicator | Unit | 2021 | Report Pages |
|---|---|---|---|
| Number of ISO 27001 certificates obtained by ZTE and its global subsidiaries | certificates | 27 | 51 |
| Number of products/fields with ISO/IEC 27701 privacy protection certification | 5 | 13 |
Number of concluded legal cases regarding corrupt practices brought against the issuer or its employees during the reporting period and the outcomes of the cases.
| Indicator | Unit | 2021 | Report Pages |
|---|---|---|---|
| Number of projects implemented for tax compliance and risk controllability | projects | 19 | 19 |
| Number of security vulnerabilities disclosed to the public | vulnerabilities | 28 | 51 |
| Number of security vulnerabilities of critical risk disclosed | vulnerabilities | 1 | 51 |
| Number of security vulnerabilities of high risk disclosed | vulnerabilities | 4 | 51 |
| Number of security vulnerabilities of low risk disclosed | vulnerabilities | 8 | 51 |
| Number of security vulnerabilities of medium risk disclosed | vulnerabilities | 15 | 51 |
Description of preventive measures and whistle-blowing procedures, and how they are implemented and monitored.
| Indicator | Unit | 2019 | 2020 | 2021 | Report Pages |
|---|---|---|---|---|---|
| Number of Management Discussion about Compliance with Subordinates discussions conducted | discussions | 1039 | 27 | ||
| Number of Management Discussion about Compliance with Subordinates interviews by level-3 management | interviews | 774 | 27 | ||
| Number of Management Discussion about Compliance with Subordinates interviews by senior management | interviews | 265 | 27 | ||
| Number of articles published by WeChat Official Account 'All About Compliance' | articles | 500 | 27 | ||
| Number of compliance indicators on data platform | sets | 52 | 27 | ||
| Number of compliance manuals, guidelines, and export control compliance cases on inquiry platform | cases | 160 | 27 | ||
| Number of compliance mini-courses on inquiry platform | mini-courses | 90 | 27 | ||
| Number of departments at headquarters with export control compliance inspections | departments | 13 | 19 | ||
| Number of departments where export control compliance inspections were completed | 13 | 13 | |||
| Number of employees interviewed by level-3 management members in 'Management Discussion about Compliance with Subordinates' program | 774 | 13 | |||
| Number of employees interviewed by senior management in 'Management Discussion about Compliance with Subordinates' program | 265 | 13 | |||
| Number of employees interviewed in 'Management Discussion about Compliance with Subordinates' program | 1039 | 13 | |||
| Number of fields covered by anti-bribery inspections | 9 | 13 | |||
| Number of fields for tax management exercised by Global Tax Compliance Committee | fields | 9 | 19 | ||
| Number of functional subsidiaries in Europe assessed for compliance risks | 14 | 13 | |||
| Number of functional subsidiaries in Europe with compliance risk control | subsidiaries | 14 | 19 | ||
| Number of original articles published by WeChat Official Account 'All About Compliance' | articles | 300 | 27 | ||
| Number of proposals received through Rational Proposals platform | proposals | 10757 | 13, 20 | ||
| Number of self-built websites audited in Europe | 3 | 13 | |||
| Number of self-built websites in Europe with audited operator agreement fulfillment | websites | 3 | 19 | ||
| Number of subsidiaries and branches where export control compliance inspections were completed | 9 | 13 | |||
| Number of subsidiaries and branches with export control compliance inspections | subsidiaries and branches | 9 | 19 | ||
| Number of subsidiaries where anti-bribery inspections were conducted | 15 | 13 | |||
| Number of subsidiaries with anti-bribery inspections | subsidiaries | 15 | 19 | ||
| Number of tax management projects implemented by ZTE's Global Tax Compliance Committee | 19 | 13 | |||
| Number of visits to compliance inquiry platform | visits | 800000 | 27 | ||
| Percentage of cases handled in a timely manner and closed as scheduled - China | % | 99.5 | 99.73 | 99.94 | 53 |
| Percentage of cases handled in a timely manner and closed as scheduled - overseas | % | 98.8 | 99.27 | 99.77 | 53 |
| Reply cycle for Rational Proposals platform | days | 10.7 | 13, 20 |
Description of anti-corruption training provided to directors and staff.
| Indicator | Unit | 2021 | Report Pages |
|---|---|---|---|
| Number of Export Compliance Point of Contact (ECPOC) certified | employees | 430 | 27 |
| Number of employees covered by online and offline compliance training | all employees | 27 |
Focus areas of contribution (e.g. education, environmental concerns, labour needs, health, culture, sport).
| Indicator | Unit | 2021 | Report Pages |
|---|---|---|---|
| All kinds of charity events and activities | Session | 220 | 69 |
| Employees participated in ZTE's 'Clean Your Plate' campaign | employees | 4523 | 62 |
| Number of ZTE volunteers in the project of caring for veterans | Person | 1869 | 70 |
| Number of health courses provided | class hours | 80 | 13 |
| Number of high school students funded by ZTE Foundation | Person | 2238 | 70 |
| Number of veterans covered by the project of caring for veterans in west Yunnan | Person | 275 | 70 |
| Volunteers attending activities | Attendance | 2238 | 69 |
| ZTE graded as A in information disclosure assessment by Shenzhen Stock Exchange | A | 9 | |
| ZTE ranked 2nd in 2021 annual 'Social Value 99' A-share listed company sustainable development value rankings | rank | 2 | 9 |
Resources contributed (e.g. money or time) to the focus area.
| Indicator | Unit | 2021 | Report Pages |
|---|---|---|---|
| Accumulated donation amount of the project of caring for veterans in west Yunnan | million CNY | 6.104 | 70 |
| Accumulated employee contributions to the project of caring for veterans in west Yunnan | million CNY | 3.16 | 70 |
| Charity projects | 380 | 69 | |
| Donation amount to the education support program in Shaanxi | CNY | 100000 | 70 |
| Financial donation | CNY | 12307625.21 | 69 |
| Fund input in the HTA project | CNY | 600400 | 70 |
| Fund provided to the Xinghua Student Aid Program | million CNY | 3.162 | 70 |
| Number of college students in western China funded by ZTE Foundation | Person | 356 | 70 |
| Number of volunteers | Person | 5690 | 69 |
| Total annual donations of ZTE Foundation in public welfare | CNY Million | 13.17 | 8 |
| Total charitable donation of ZTE Foundation | CNY | 13167637.11 | 69 |
| Value of materials donated | CNY | 860011.9 | 69 |
| Volunteer service hours | Hour | 5891 | 69 |
The types of emissions and respective emissions data.
| Standard Indicator | Unit | 2021 |
|---|---|---|
| Airborne Particulate Matter (PM) Emissions | Ton | 0.39 |
| NOₓ Emissions | Ton | 5.23 |
| SOₓ Emissions | Ton | 0.18 |
Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2021 |
|---|---|---|
| Direct GHG Emissions (Scope 1) | Tons of CO2e | 79182.39 |
| Indirect Energy Emissions (Scope 2) | Tons of CO2e | 725424.18 |
| Scope 1 GHG Emissions Intensity (By Revenue) | Tons of CO2e/Million of operating revenue | 0.6914 |
| Scope 2 GHG Emissions Intensity (By Revenue) | Tons of CO2e/Million of operating revenue | 6.3344 |
| Total GHG Emissions | Tons of CO2e | 99025663.63 |
| Total GHG Emissions Intensity (By Revenue) | Tons of CO2e/Million of operating revenue | 866.2616 |
Total hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2021 |
|---|---|---|
| Total Hazardous Waste | Ton | 0.14 |
| Total Hazardous Waste Intensity (By Revenue) | Ton/ Million operating revenue | 0.000001 |
Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit |
|---|---|
| Non-Hazardous Waste Disposed | Ton |
| Total Non-Hazardous Waste Intensity (By Revenue) | Ton/ Million operating revenue |
Description of emissions target(s) set and steps taken to achieve them.
| Standard Indicator | Unit |
|---|---|
| CO2 Emissions Reduction Compared to Last Year | tons per year |
| SO2 Emissions Reduction Compared to Last Year | tons per year |
Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2021 |
|---|---|---|
| Diesel Fuel Consumption | Liter(s) | 8405980.112 |
| Direct Energy Intensity (By Revenue) | kWh/ Million of operating revenue | 1960.8422 |
| Gasoline Consumption | Liter(s) | 3792701.66 |
| Grid Electricity Consumption | kWh | 889549097.71 |
| Indirect Energy Intensity (By Revenue) | kWh/ Million of operating revenue | 7767.5224 |
| LPG Consumption | Ton(s) | 37.21 |
| Natural Gas Consumption | 10000 m3 | 818.19 |
| Purchased Electricity | kWh | 889549097.71 |
| Solar Energy | kWh | 2564967.8 |
| Total Direct Energy Consumption | kWh | 224558788.63 |
| Total Indirect Energy Consumption | kWh | 889549097.71 |
Water consumption in total and intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2021 |
|---|---|---|
| Water Consumption | Ton | 7932907.96 |
| Water Consumption Intensity (By Revenue) | Ton/ Million operating revenue | 69.27 |
Description of energy use efficiency target(s) set and steps taken to achieve them.
| Standard Indicator | Unit | 2021 |
|---|---|---|
| Electricity Usage Reduction Compared to Last Year | million kWh | 11 |
Total packaging material used for finished products (in tonnes) and, if applicable, with reference to per unit produced.
| Standard Indicator | Unit | 2021 |
|---|---|---|
| Packaging Material Intensity (By Revenue) | Ton/Million operating revenue | 0.482 |
| Packaging Material Savings | Ton | 689.1 |
| Packaging Materials Consumed | Ton | 55199.74 |
Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.
| Standard Indicator | Unit | 2021 |
|---|---|---|
| Number of Employees Aged 30-50 | Person | 43095 |
| Number of Employees Aged Above 50 | Person | 2020 |
| Number of Employees Aged Below 30 | Person | 27469 |
| Number of Employees in Africa | Person | 761 |
| Number of Employees in Americas | Person | 644 |
| Number of Employees in Asia (Excluding China) | Person | 4416 |
| Number of Employees in Europe | Person | 1391 |
| Number of Employees in Hong Kong and Mainland China | Person | 65345 |
| Number of Employees in North America | Person | 312 |
| Number of Employees in Overseas | Person | 7249 |
| Number of Female Employees | Person | 17185 |
| Number of Male Employees | Person | 55399 |
| Number of Total Employees | Person | 72584 |
| Percentage of Employees Aged 30-50 | % | 59.42 |
| Percentage of Employees Aged Above 50 | % | 2.78 |
| Percentage of Employees Aged Below 30 | % | 37.86 |
| Percentage of Employees in Africa | % | 1.05 |
| Percentage of Employees in Americas | % | 0.89 |
| Percentage of Employees in Asia (Excluding China) | % | 6.09 |
| Percentage of Employees in Europe | % | 1.92 |
| Percentage of Employees in Hong Kong and Mainland China | % | 90.13 |
| Percentage of Employees in North America | % | 0.43 |
| Percentage of Employees in Overseas | % | 9.99 |
| Percentage of Female Employees | % | 23.7 |
| Percentage of Male Employees | % | 76.3 |
Employee turnover rate by gender, age group and geographical region.
| Standard Indicator | Unit | 2021 |
|---|---|---|
| Turnover Rate of Employees Aged 30-50 | % | 10.04 |
| Turnover Rate of Employees Aged Above 50 | % | 10.14 |
| Turnover Rate of Employees Aged Below 30 | % | 27.49 |
| Turnover Rate of Employees in Asia (Excluding China) | % | 12.44 |
| Turnover Rate of Employees in Europe | % | 9.58 |
| Turnover Rate of Employees in North America | % | 14.52 |
| Turnover Rate of Female Employees | % | 17.43 |
| Turnover Rate of Male Employees | % | 17.74 |
| Turnover Rate of Total Employees | % | 17.67 |
Lost days due to work injury.
| Standard Indicator | Unit | 2019 | 2020 | 2021 |
|---|---|---|---|---|
| Lost Days Due to Work-related Injuries | Day | 1940.5 | 1219 | 2017 |
Description of occupational health and safety measures adopted, and how they are implemented and monitored.
| Standard Indicator | Unit | 2021 |
|---|---|---|
| Number of Production Safety Emergency Drills | drills | 512 |
The percentage of employees trained by gender and employee category (e.g. senior management, middle management).
| Standard Indicator | Unit | 2021 |
|---|---|---|
| Percentage of Trained Administrative Employees | % | 5.1 |
| Percentage of Trained Female Employees | % | 22.08 |
| Percentage of Trained Male Employees | % | 77.92 |
| Percentage of Trained Production Employees | % | 24.45 |
| Percentage of Trained Technical Employees | % | 48.04 |
The average training hours completed per employee by gender and employee category.
| Standard Indicator | Unit | 2021 |
|---|---|---|
| Average Training Hours (Administrative Employees) | Hour | 69.82 |
| Average Training Hours (Female) | Hour | 96.2 |
| Average Training Hours (Male) | Hour | 109.65 |
| Average Training Hours (Marketing & Customer Service) | Hour | 137.62 |
| Average Training Hours (Production Employees) | Hour | 95.03 |
| Average Training Hours (R&D Personnel Employees) | Hour | 105.76 |
| Average Training Hours per Employee | hour/person | 103.74 |
| Total Training Hours | Hour | 7529837.73 |
Number of suppliers by geographical region.
| Standard Indicator | Unit | 2021 |
|---|---|---|
| Number of Suppliers in Africa | suppliers | 94 |
| Number of Suppliers in Asia (Excluding China) | suppliers | 2763 |
| Number of Suppliers in Australia | suppliers | 3 |
| Number of Suppliers in Europe | suppliers | 151 |
| Number of Suppliers in North America | suppliers | 94 |
| Number of Suppliers in South America | suppliers | 91 |
| Number of Total Suppliers | suppliers | 3196 |
Description of practices relating to engaging suppliers, number of suppliers where the practices are being implemented, and how they are implemented and monitored.
| Standard Indicator | Unit | 2021 |
|---|---|---|
| Number of Suppliers Participated in CSR Training | suppliers | 87 |
| Number of Suppliers Signing Social Responsibility Code | suppliers | 290 |
Description of practices used to identify environmental and social risks along the supply chain, and how they are implemented and monitored.
| Standard Indicator | Unit | 2021 |
|---|---|---|
| Number of Suppliers Participated in Sustainability Risk Assessment | suppliers | 255 |
Percentage of total products sold or shipped subject to recalls for safety and health reasons.
| Standard Indicator | Unit |
|---|---|
| Percentage of Recalled Products for Safety and Health Reasons |
Number of products and service related complaints received and how they are dealt with.
| Standard Indicator | Unit | 2021 |
|---|---|---|
| Complaint Growth Rate | % | -89.47 |
| Number of Products and Service Related Complaints | times | 62 |
| Total Number of Customer Complaints | times | 65 |
Description of practices relating to observing and protecting intellectual property rights.
| Standard Indicator | Unit | 2020 | 2021 |
|---|---|---|---|
| Number of Patents Applied | applications | 80000 | 84000 |
| Number of Patents Granted | patents | 36000 | 42000 |
Description of anti-corruption training provided to directors and staff.
| Standard Indicator | Unit | 2021 |
|---|---|---|
| Coverage Rate of Ethical Standards and Anti-corruption Training | percent | 100 |
| Coverage of Anti-corruption Training for Employees | percent | 100 |
Resources contributed (e.g. money or time) to the focus area.
| Standard Indicator | Unit | 2021 |
|---|---|---|
| Investment in Education Donation | CNY | 3162000 |
| Number of Registered Volunteers | Person | 5690 |
| Total In-kind Donations | CNY | 860011.9 |
| Total Public Welfare Donations | CNY | 13170000 |
| Total Volunteer Service Hours | Hour | 5891 |