Sustainability Report 2021
Extracted ESG KPIs
KPIs are organized by ESG aspects.
The types of emissions and respective emissions data.
| Indicator | Unit | 2021 | Report Pages |
|---|---|---|---|
| Prime movers meeting Euro 5 standards and above | percentage | 80% | 25 |
Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2020 | 2021 | FY2019 | FY2020 | FY2021 | Report Pages |
|---|---|---|---|---|---|---|---|
| Emission amount (TCO2e) - Logistics Services | TCO2e | 2529 | 2796 | 2885 | 24 | ||
| Emission amount (TCO2e) - Space Optimisation | TCO2e | 1837 | 2030 | 2167 | 24 | ||
| Emissions intensity • Space Optimisation Business and Logistics Services Business | tCO2e/m² | 0.04 | 0.05 | 25 |
Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2020 | 2021 | FY2019 | FY2020 | FY2021 | Report Pages |
|---|---|---|---|---|---|---|---|
| Electrical intensity • Space Optimisation Business and Logistics Services Business | MWh/m² | 0.09 | 0.13 | 25 | |||
| Energy consumption - Logistics Services | MWh | 9450 | 10410 | 10744 | 24 | ||
| Total energy consumption • Logistics Services Business | MWh | 10744 | 25 |
Water consumption in total and intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2020 | 2021 | FY2019 | FY2020 | FY2021 | Report Pages |
|---|---|---|---|---|---|---|---|
| Overall water consumption intensity (Space Optimisation and Logistics Services Business) | m³/m² | 2.07 | 30 | ||||
| Water Saving Features - Properties with water saving taps (Space Optimisation business) | % | 74 | 11 | ||||
| Water consumption (Logistics Services) | m³ | 6741 | 29 | ||||
| Water consumption (Space Optimisation) | m³ | 53917 | 85729 | 91713 | 29 | ||
| Water consumption for common toilet facilities and landscaping purposes in Space Optimisation Business | m³ | 85729 | 91713 | 30 | |||
| Water consumption in Logistics Services Business | m³ | 6741 | 30 | ||||
| Water consumption intensity (Logistics Services) | m³/m² | 0.35 | 0.81 | 29 | |||
| Water consumption intensity (Space Optimisation) | m³/m² | 1.52 | 2.34 | 29 | |||
| Water consumption intensity in Logistics Services Business | m³/m² | 0.35 | 0.81 | 30 | |||
| Water consumption intensity in Space Optimisation Business | m³/m² | 1.74 | 2.34 | 30 |
Description of energy use efficiency target(s) set and steps taken to achieve them.
| Indicator | Unit | 2021 | FY2019 | FY2020 | FY2021 | Report Pages |
|---|---|---|---|---|---|---|
| Energy consumption - Space Optimisation | MWh | 4496 | 4975 | 5312 | 24 | |
| Green Transportation - Prime movers meeting Euro 5 standards and above | % | 80 | 11 |
Description of whether there is any issue in sourcing water that is fit for purpose, water efficiency target(s) set and steps taken to achieve them.
| Indicator | Unit | 2021 | 2023 | Report Pages |
|---|---|---|---|---|
| Percentage of properties in Space Optimisation Business installed with water saving taps | % | 74% | 30 | |
| Targeted water consumption intensity (Space Optimisation and Logistics Services Business) | m³/m² | 1.5 | 30 |
Description of the significant impacts of activities on the environment and natural resources and the actions taken to manage them.
| Indicator | Unit | 2019 | 2020 | 2021 | Report Pages |
|---|---|---|---|---|---|
| Distance travelled by fleet • Logistics Services Business | million km | 2.4 | 2.6 | 2.7 | 25 |
| Green Building Elements - 202 Kallang Bahru certified Green Mark Platinum | Green Mark Platinum | 11 |
Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.
| Indicator | Unit | 2019 | 2020 | 2021 | FY2020 | FY2021 | Report Pages |
|---|---|---|---|---|---|---|---|
| Employee gender ratio (female) | percent | 36 | 43 | ||||
| Employee gender ratio (male) | percent | 64 | 43 | ||||
| Employee profile - Female, Full Time & Permanent Contract | employees | 104 | 127 | 133 | 43 | ||
| Employee profile - Female, Part Time & Temporary Contract | employees | 49 | 3 | 21 | 43 | ||
| Employee profile - Male, Full Time & Permanent Contract | employees | 152 | 198 | 220 | 43 | ||
| Employee profile - Male, Part Time & Temporary Contract | employees | 136 | 56 | 43 | |||
| Gender Diversity - Female employees | % | 35 | 36 | 11 | |||
| Gender Diversity - Male employees | % | 65 | 64 | 11 | |||
| Number of employees 30-50 years old | 272 | 230 | 44 | ||||
| Number of employees over 50 years old | 105 | 114 | 44 | ||||
| Number of employees under 30 years old | 133 | 86 | 44 | ||||
| Percentage of new hire employees 30-50 years old | % | 86.8 | 16.5 | 44 | |||
| Percentage of new hire employees by gender (female) | % | 58.0 | 27.9 | 44 | |||
| Percentage of new hire employees by gender (male) | % | 93.1 | 16.7 | 44 | |||
| Percentage of new hire employees over 50 years old | % | 58.1 | 30.7 | 44 | |||
| Percentage of new hire employees under 30 years old | % | 87.2 | 18.6 | 44 | |||
| Total workforce | employees | 510 | 430 | 43 |
Employee turnover rate by gender, age group and geographical region.
| Indicator | Unit | FY2020 | FY2021 | Report Pages |
|---|---|---|---|---|
| Percentage of turnover rate 30-50 years old | % | 72.9 | 34.8 | 44 |
| Percentage of turnover rate by gender (female) | % | 23.3 | 50.0 | 44 |
| Percentage of turnover rate by gender (male) | % | 36.2 | 33.3 | 44 |
| Percentage of turnover rate over 50 years old | % | 42.9 | 22.8 | 44 |
| Percentage of turnover rate under 30 years old | % | 65.3 | 73.3 | 44 |
Number and rate of work-related fatalities occurred in each of the past three years including the reporting year.
| Indicator | Unit | 2019 | 2020 | 2021 | Report Pages |
|---|---|---|---|---|---|
| Number of work-related ill health (employees) | 8 | 31 | |||
| Number of work-related injury (employees) | 1 | 4 | 3 | 31 | |
| Safeguarding Health and Safety - Work-related fatalities (FY2017 to FY2021) | Zero | 11 | |||
| Work-related injury rate (per million hours worked, employees) | 2 | 4 | 3 | 31 |
Lost days due to work injury.
| Indicator | Unit | 2019 | 2020 | 2021 | Report Pages |
|---|---|---|---|---|---|
| Lost days due to work-related injuries (employees) | days | 5 | 88 | 165 | 31 |
Description of occupational health and safety measures adopted, and how they are implemented and monitored.
| Indicator | Unit | 2019 | 2020 | 2021 | Report Pages |
|---|---|---|---|---|---|
| Work-related ill health rate (per million hours worked, employees) | 9 | 31 | |||
| Working hours (employees) | hours | 578996 | 1131799 | 940324 | 31 |
The average training hours completed per employee by gender and employee category.
| Indicator | Unit | 2021 | FY2020 | FY2021 | Report Pages |
|---|---|---|---|---|---|
| Average training hours by employee category: Assistant & Executive | hours | 4.11 | 3.41 | 46 | |
| Average training hours by employee category: Assistant Manager & Manager | hours | 8.47 | 8.69 | 46 | |
| Average training hours by employee category: Senior Management | hours | 15.67 | 26.89 | 46 | |
| Average training hours by employee category: Staff | hours | 4.65 | 6.65 | 46 | |
| Average training hours by gender: Female | hours | 7.56 | 6.14 | 46 | |
| Average training hours by gender: Male | hours | 3.76 | 6.04 | 46 | |
| Average training hours per employee | hours | 6.1 | 43 | ||
| Increase in average training hours per employee | % | 19.6 | 44 | ||
| Training Hours - Average training hours per employee | hours | 6.1 | 11 | ||
| Training Hours - Increase in average training hours compared to FY2020 | % | 19.6 | 11 |
Percentage of total products sold or shipped subject to recalls for safety and health reasons.
| Indicator | Unit | 2021 | Report Pages |
|---|---|---|---|
| Health and Safety Features - Properties with antimicrobial coating at high touch points | % | 87 | 11 |
Number of products and service related complaints received and how they are dealt with.
| Indicator | Unit | 2021 | Report Pages |
|---|---|---|---|
| Customer Satisfaction Scoring - Customer satisfaction survey score | % | 79 | 11 |
Description of consumer data protection and privacy policies, and how they are implemented and monitored.
| Indicator | Unit | 2021 | Report Pages |
|---|---|---|---|
| Corporate Governance - Substantiated complaints or negligence in customer data | Zero | 11 |
Number of concluded legal cases regarding corrupt practices brought against the issuer or its employees during the reporting period and the outcomes of the cases.
| Indicator | Unit | 2021 | Report Pages |
|---|---|---|---|
| Corporate Governance - Confirmed incidents of corruption | Zero | 11 |
Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2019 | 2020 | 2021 |
|---|---|---|---|---|
| Total GHG Emissions | tCO2e | 4366 | 4826 | 5052 |
| Total GHG Emissions Intensity (By Area) | tCO2e/m² | 0.04 | 0.05 |
Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2019 | 2020 | 2021 |
|---|---|---|---|---|
| Purchased Electricity Intensity (By Area) | MWh/m² | 0.09 | 0.13 | |
| Total Energy Consumption | MWh | 9450 | 10410 | 10744 |
Water consumption in total and intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2019 | 2020 | 2021 |
|---|---|---|---|---|
| Water Consumption | m³ | 53917 | 85729 | 98454 |
| Water Consumption Intensity (By Revenue) | m³/m² | 1.74 | 2.34 |
Description of energy use efficiency target(s) set and steps taken to achieve them.
| Standard Indicator | Unit | FY2020 | FY2021 |
|---|---|---|---|
| Energy Consumption Reduction Compared to Last Year | MWh | 479 | 337 |
| Energy Consumption Reduction Percentage Compared to Last Year | % | 10.65 | 6.78 |
Description of whether there is any issue in sourcing water that is fit for purpose, water efficiency target(s) set and steps taken to achieve them.
| Standard Indicator | Unit | 2023 |
|---|---|---|
| Target Water Consumption Reduction Percentage Compared to Last Year | m³/m² | 1.5 |
Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.
| Standard Indicator | Unit | 2019 | 2020 | 2021 | FY2020 | FY2021 |
|---|---|---|---|---|---|---|
| Number of Employees Aged 30-50 | employees | 272 | 230 | |||
| Number of Employees Aged Above 50 | employees | 105 | 114 | |||
| Number of Employees Aged Below 30 | employees | 133 | 86 | |||
| Number of Female Employees | employees | 153 | 130 | 154 | ||
| Number of Full-time Employees | employees | 256 | 325 | 353 | ||
| Number of Full-time Employees (Female) | employees | 104 | 127 | 133 | ||
| Number of Full-time Employees (Male) | employees | 152 | 198 | 220 | ||
| Number of Male Employees | employees | 288 | 254 | 220 | ||
| Number of Part-time Employees | employees | 185 | 59 | 21 | ||
| Number of Part-time Employees (Female) | employees | 49 | 3 | 21 | ||
| Number of Part-time Employees (Male) | employees | 136 | 56 | |||
| Number of Total Employees | employees | 441 | 510 | 430 | ||
| Percentage of Female Employees | % | 35 | 36 | |||
| Percentage of Male Employees | % | 65 | 64 | |||
| Percentage of New Employees (Female) | % | 58 | 27.9 | |||
| Percentage of New Employees (Male) | % | 93.1 | 16.7 | |||
| Percentage of New Employees Aged 30-50 | % | 86.8 | 16.5 | |||
| Percentage of New Employees Aged Above 50 | % | 58.1 | 30.7 | |||
| Percentage of New Employees Aged Below 30 | % | 87.2 | 18.6 |
Employee turnover rate by gender, age group and geographical region.
| Standard Indicator | Unit | FY2020 | FY2021 |
|---|---|---|---|
| Turnover Rate of Employees Aged 30-50 | % | 72.9 | 34.8 |
| Turnover Rate of Employees Aged Above 50 | % | 42.9 | 22.8 |
| Turnover Rate of Employees Aged Below 30 | % | 65.3 | 73.3 |
| Turnover Rate of Female Employees | % | 23.3 | 50 |
| Turnover Rate of Male Employees | % | 36.2 | 33.3 |
Lost days due to work injury.
| Standard Indicator | Unit | 2019 | 2020 | 2021 |
|---|---|---|---|---|
| Lost Days Due to Work-related Injuries | days | 5 | 88 | 165 |
| Lost Working Days Due to Work-related Injuries (Employees) | days | 5 | 88 | 165 |
The average training hours completed per employee by gender and employee category.
| Standard Indicator | Unit | 2020 | 2021 |
|---|---|---|---|
| Average Training Hours (Executive Employees) | hours | 4.11 | 3.41 |
| Average Training Hours (Female) | hours | 7.56 | 6.14 |
| Average Training Hours (General Employees) | hours | 4.65 | 6.65 |
| Average Training Hours (Male) | hours | 3.76 | 6.04 |
| Average Training Hours (Middle Management) | hours | 8.47 | 8.69 |
| Average Training Hours (Senior Management) | hours | 15.67 | 26.89 |
| Average Training Hours per Employee | hours | 6.1 |