Sustainability Report 2021

Year: 2021
Published: 2021-11-29
Status: Processed

Extracted ESG KPIs

KPIs are organized by ESG aspects.

The types of emissions and respective emissions data.

Indicator Unit FY2020 FY2021 Report Pages
Nitrogen Oxides (NOx) tonne 0.0414 0.0252 62
Particulate Matter (PM) tonne 0.0031 0.0019 62
Sulphur Oxides (SOx) tonne 0.0008 0.0008 62

Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Indicator Unit 2020 2021 FY2020 FY2021 Report Pages
Annual average carbon intensity (FY2020) tonnes CO2e/sq.m. 0.0811 47
Annual average carbon intensity (FY2021) tonnes CO2e/sq.m. 0.0717 47
Direct GHG (Scope 1) tonne CO2e 4314 4471 62
GHG Intensity tonne CO2e/sq.m. 0.0811 0.0717 62
Indirect GHG (Scope 2) tonne CO2e 95840 82346 62
Scope 1 emissions (FY2020) % 4.3 47
Scope 1 emissions (FY2021) % 5.1 47
Scope 2 emissions (FY2020) % 95.7 47
Scope 2 emissions (FY2021) % 94.9 47
Total GHG Emissions tonne CO2e 100154 86816 62
Total GHG emissions (Group, FY2020) tonnes CO2e 100154 47
Total GHG emissions (Group, FY2021) tonnes CO2e 86816 47
Total Greenhouse Gas Emissions (Scope 1 and 2) tonnes CO2e/sq.m. 86816 8

Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Indicator Unit FY2020 FY2021 Report Pages
Non-hazardous Waste Disposed of at Landfills/Incinerated - Food Waste tonne 5450.4 6844.4 63
Non-hazardous Waste Disposed of at Landfills/Incinerated - General Waste tonne 3813.9 4076.5 63
Non-hazardous Waste Disposed of at Landfills/Incinerated - Paper tonne 6.7 3.7 63
Non-hazardous Waste Disposed of at Landfills/Incinerated - Plastics kg 37 63
Non-hazardous Waste Disposed of at Landfills/Incinerated - Total tonne 9271.1 10924.8 63
Non-hazardous Waste Recycled or Reused - Cardboard tonne 255.2 697.3 63
Non-hazardous Waste Recycled or Reused - Scrap Metal kg, tonne 2050 10 63
Non-hazardous Waste Recycled or Reused - Total tonne 257.3 697.3 63

Description of emissions target(s) set and steps taken to achieve them.

Indicator Unit 2030 Report Pages
Carbon intensity target for FY2030 (excluding tenants) % (tonne CO2e/sq.m.) -12 47

Description of how hazardous and non-hazardous wastes are handled, and a description of reduction target(s) set and steps taken to achieve them.

Indicator Unit FY2020 FY2021 Report Pages
Hazardous Waste Recycled - Toner tonne 0.2 0.2 63

Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).

Indicator Unit 2021 FY2020 FY2021 Report Pages
Diesel Consumption GJ 1090 915 62
Direct Energy (GJ) % change % +3.0 46
Direct Energy Consumption GJ 78541 80552 46
District Heating Consumption GJ 47163 60116 62
Electricity Consumption GJ, kWh 500412 120061807 62
Electricity Consumption Intensity GJ/sq.m. 0.405 0.357 46
Energy Consumption by Type - Diesel % 0.2 46
Energy Consumption by Type - District Heating % 10.5 46
Energy Consumption by Type - Electricity % 75.4 46
Energy Consumption by Type - Gasoline % 0.3 46
Energy Consumption by Type - Natural Gas % 13.6 46
Energy Intensity GJ/sq.m. 0.507 0.473 46, 62
Energy Intensity (GJ/sq.m.) % change % -6.7 46
Energy intensity of all operations GJ/sq.m. 0.473 8
Gasoline Consumption GJ 1803 1842 62
Indirect Energy (GJ) % change % -10.1 46
Indirect Energy Consumption (Purchased Electricity and District Heating) GJ 547575 492338 46
Natural Gas Consumption GJ 75348 77794 62
Total Electricity Consumption GJ 500412 432223 46
Total Energy Consumption GJ 625816 572889 46, 62
Total Energy Consumption (GJ) % change % -8.5 46

Water consumption in total and intensity (e.g. per unit of production volume, per facility).

Indicator Unit 2021 FY2020 FY2021 FY2021 vs FY2020 Report Pages
Municipal Water Used m3 779123 615673 62
Municipal water used m³ 779123 615673 50
Municipal water used % change -21.0% 50
Water Intensity m3/sq.m. 0.631 0.508 62
Water intensity m³/sq.m. 0.631 0.508 50
Water intensity of all operations m3/sq.m. 0.508 8

Description of energy use efficiency target(s) set and steps taken to achieve them.

Indicator Unit FY2021 vs FY2020 FY2030 Report Pages
Energy intensity reduction target (using FY2015 as baseline) % 2 44
Energy intensity target (nine department stores and two corporate offices, excluding tenants) % (MWh/sq.m.) 2 44
Water intensity % change -19.5% 50

Total packaging material used for finished products (in tonnes) and, if applicable, with reference to per unit produced.

Indicator Unit FY2020 FY2021 Report Pages
Paper (A3) Used tonne 0.4 0.5 62
Paper (A4) Used tonne 20.3 20.6 62
Paper Products Used tonne 8.5 7.7 62
Plastic Bags Used tonne 7.3 4.2 62

Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.

Indicator Unit 2021 FY2021 Report Pages
New Hires - Aged 30 to 50 1 61
New Hires - Aged under 30 2 61
New Hires - Female 2 61
New Hires - Hong Kong 3 61
New Hires - Male 1 61
New Hires - Total 3 61
Number of Female Staff 1472 24
Number of Male Staff 1372 24
Number of Staff Aged 30–50 2440 24
Number of Staff Aged Over 50 158 24
Number of Staff Aged Under 30 246 24
Number of Staff in Hong Kong 14 24
Number of Staff in Mainland China 2830 24
Percentage of Female Staff 52% 24
Percentage of Male Staff 48% 24
Percentage of Staff Aged 30–50 86% 24
Percentage of Staff Aged Over 50 5% 24
Percentage of Staff Aged Under 30 9% 24
Percentage of Staff in Hong Kong 0.5% 24
Percentage of Staff in Mainland China 99.5% 24
Percentage of management positions taken up by women % 52.9 8
Total Number of Staff 2844 24
Total Workforce - Aged 30 to 50 2440 61
Total Workforce - Aged over 50 158 61
Total Workforce - Aged under 30 246 61
Total Workforce - Assistant General Manager and above 62 61
Total Workforce - Assistant Manager 184 61
Total Workforce - Back-office Officer and below 1350 61
Total Workforce - Female 1472 61
Total Workforce - Frontline Officer and below 1114 61
Total Workforce - Hong Kong 14 61
Total Workforce - Mainland China 2830 61
Total Workforce - Male 1372 61
Total Workforce - Manager 107 61
Total Workforce - Senior Manager 27 61
Total Workforce - Total 2844 61

Employee turnover rate by gender, age group and geographical region.

Indicator Unit 2021 Report Pages
Turnover - Aged 30 to 50 153 61
Turnover - Aged over 50 12 61
Turnover - Aged under 30 9 61
Turnover - Female 97 61
Turnover - Hong Kong 3 61
Turnover - Mainland China 171 61
Turnover - Male 77 61
Turnover - Total 174 61
Turnover Rate - Aged 30 to 50 9.6% 61
Turnover Rate - Aged over 50 0.8% 61
Turnover Rate - Aged under 30 0.6% 61
Turnover Rate - Female 6.1% 61
Turnover Rate - Hong Kong 0.2% 61
Turnover Rate - Mainland China 10.7% 61
Turnover Rate - Male 4.8% 61
Turnover Rate - Total 10.9% 61

Number and rate of work-related fatalities occurred in each of the past three years including the reporting year.

Indicator Unit 2021 Report Pages
Injury Rate - Female 0.26 61
Injury Rate - Mainland China 0.203 61
Injury Rate - Male 0.14 61
Injury Rate - Total 0.202 61

Lost days due to work injury.

Indicator Unit 2021 Report Pages
Absentee Rate - Female 1.47% 61
Absentee Rate - Hong Kong 1.76% 61
Absentee Rate - Mainland China 1.37% 61
Absentee Rate - Male 1.27% 61
Absentee Rate - Total 1.38% 61
Lost-day Rate - Female 7.03 61
Lost-day Rate - Mainland China 7.277 61
Lost-day Rate - Male 7.471 61
Lost-day Rate - Total 7.243 61

Description of occupational health and safety measures adopted, and how they are implemented and monitored.

Indicator Unit 2021 Report Pages
Number of facilities to enhance employee wellness 33 8

The percentage of employees trained by gender and employee category (e.g. senior management, middle management).

Indicator Unit FY2021 Report Pages
Project Dapeng staff participation people 16 28
Project Feipeng staff participation people 40 28

The average training hours completed per employee by gender and employee category.

Indicator Unit 2021 Report Pages
Average hours of training per staff hours 25.5 8

Number of suppliers by geographical region.

Indicator Unit 2021 Report Pages
Number of brands managed on online brand centralisation platform 6603 8
Number of department stores and shopping malls operated 29 10
Number of key locations covered across the country 17 10

Number of products and service related complaints received and how they are dealt with.

Indicator Unit 2021 Report Pages
Accumulated number of fans on official WeChat and Weibo accounts million 4.33 10
Total number of registered VIP members of all stores million 6.41 10
Year-on-year increase in total number of registered VIP members percent 5.3 10

Description of quality assurance process and recall procedures.

Indicator Unit 2021 Report Pages
Number of stores renewed and upgraded 9 10

Description of consumer data protection and privacy policies, and how they are implemented and monitored.

Indicator Unit 2021 Report Pages
Number of official WeChat and Weibo accounts of the Group and its stores 40 8
Number of social media fans (WeChat and Weibo) 4330000 8

Focus areas of contribution (e.g. education, environmental concerns, labour needs, health, culture, sport).

Indicator Unit 2021 Report Pages
Number of staff caring activities organised 464 8

Resources contributed (e.g. money or time) to the focus area.

Indicator Unit 2021 FY2021 Report Pages
New Wings staff participation people 16 28
Number of family-friendly facilities across department stores and shopping malls 208 8
Number of volunteering hours hours 15094 8
Number of volunteers 1124 8

The types of emissions and respective emissions data.

Standard Indicator Unit FY2020 FY2021
Airborne Particulate Matter (PM) Emissions tonne 0.0031 0.0019
NOâ‚“ Emissions tonne 0.0414 0.0252
SOâ‚“ Emissions tonne 0.0008 0.0008

Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Standard Indicator Unit 2020 2021
Direct GHG Emissions (Scope 1) tonne CO2e 4314 4471
Indirect Energy Emissions (Scope 2) tonne CO2e 95840 82346
Total GHG Emissions tonne CO2e 100154 86816
Total GHG Emissions Intensity (By Area) tonne CO2e/sq.m. 0.0811 0.0717

Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Standard Indicator Unit FY2020 FY2021
Non-Hazardous Waste Disposed tonne 9271.1 10924.8
Non-Hazardous Waste Recycled tonne 257.3 697.3
Paper Waste tonne 6.7 3.7
Plastic Waste tonne 0.037

Description of emissions target(s) set and steps taken to achieve them.

Standard Indicator Unit 2030
Target Reduction in GHG Intensity Percentage by 2030 Compared to 2015 % 12

Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).

Standard Indicator Unit FY2020 FY2021
Diesel Fuel Consumption GJ 1090 915
Energy Consumption Intensity (By Area) GJ/sq.m. 0.507 0.473
Gasoline Consumption GJ 1803 1842
Grid Electricity Consumption GJ 500412 432225
Natural Gas Consumption GJ 75348 77794
Purchased Electricity GJ 500412 432225
Purchased Heating GJ 47163 60116
Total Direct Energy Consumption GJ 78541 80552
Total Electricity Consumption Intensity (By Area) GJ/sq.m. 0.405 0.357
Total Energy Consumption GJ 625816 572889
Total Indirect Energy Consumption GJ 547575 492338

Water consumption in total and intensity (e.g. per unit of production volume, per facility).

Standard Indicator Unit 2020 2021
Municipal Water Consumption m3 779123 615673
Water Withdrawal Intensity m3/sq.m. 0.631 0.508

Description of energy use efficiency target(s) set and steps taken to achieve them.

Standard Indicator Unit FY2030
Target Energy Consumption Reduction Percentage by 2030 Compared to 2021 % 2

Total packaging material used for finished products (in tonnes) and, if applicable, with reference to per unit produced.

Standard Indicator Unit FY2020 FY2021
Packaging Material Consumption (Paper) tonne 29.2 28.8
Packaging Material Consumption (Plastic) tonne 7.3 4.2
Packaging Materials Consumed tonne 36.5 33

Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.

Standard Indicator Unit 2021
Number of Employees Aged 30-50 2440
Number of Employees Aged Above 50 158
Number of Employees Aged Below 30 246
Number of Employees in Hong Kong 14
Number of Employees in Hong Kong and Mainland China 2844
Number of Employees in Mainland China 2830
Number of Female Employees 1472
Number of Male Employees 1372
Number of New Employees 3
Number of New Employees (Aged 30-50) 1
Number of New Employees (Aged Below 30) 2
Number of New Employees (Female) 2
Number of New Employees (Hong Kong) 3
Number of New Employees (Male) 1
Number of Total Employees 2844
Percentage of Employees Aged 30-50 % 86
Percentage of Employees Aged Above 50 % 5
Percentage of Employees Aged Below 30 % 9
Percentage of Employees in Hong Kong % 0.5
Percentage of Employees in Mainland China % 99.5
Percentage of Female Employees % 52
Percentage of Male Employees % 48

Employee turnover rate by gender, age group and geographical region.

Standard Indicator Unit 2021
Turnover Rate of Employees Aged 30-50 % 9.6
Turnover Rate of Employees Aged Above 50 % 0.8
Turnover Rate of Employees Aged Below 30 % 0.6
Turnover Rate of Employees in Hong Kong % 0.2
Turnover Rate of Employees in Mainland China % 10.7
Turnover Rate of Female Employees % 6.1
Turnover Rate of Male Employees % 4.8
Turnover Rate of Total Employees % 10.9

Lost days due to work injury.

Standard Indicator Unit 2021
Lost Days Due to Work-related Injuries 7.243
Lost Days Due to Work-related Injuries (Mainland China) 7.277

The percentage of employees trained by gender and employee category (e.g. senior management, middle management).

Standard Indicator Unit FY2021
Total Number of Employees Trained participants 56

The average training hours completed per employee by gender and employee category.

Standard Indicator Unit 2021
Average Training Hours (Female) hours 27.3
Average Training Hours (Male) hours 23.5
Average Training Hours per Employee hours 25.5
Total Training Hours hours 72452.8

Resources contributed (e.g. money or time) to the focus area.

Standard Indicator Unit 2021
Number of Employees Participating in Volunteer Activities 1124
Number of Participations in Volunteer Activities times 625
Number of Volunteers among Employees 1124
Total Volunteer Service Hours hours 15094