Environmental, Social and Governance Report 2021
Extracted ESG KPIs
KPIs are organized by ESG aspects.
Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2017 | 2018 | 2019 | 2020 | 2021 | Report Pages |
|---|---|---|---|---|---|---|---|
| Power consumption per unit water supply | kW·h/'000 m³ | 251 | 225 | 226 | 227 | 237 | 14 |
| Total length of water pipelines under operation and maintenance | km | 155000 | 12 |
Water consumption in total and intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2017 | 2018 | 2019 | 2020 | 2021 | 2025 | Report Pages |
|---|---|---|---|---|---|---|---|---|
| Leakage ratio | % | 15.55 | 14.43 | 15.25 | 14.32 | 15.05 | 14 | |
| Water supply pervasion rate target for rural areas by 2025 | 88% | 24 |
Description of whether there is any issue in sourcing water that is fit for purpose, water efficiency target(s) set and steps taken to achieve them.
| Indicator | Unit | 2021 | Report Pages |
|---|---|---|---|
| Number of water plants | 199 | 12 |
Description of the significant impacts of activities on the environment and natural resources and the actions taken to manage them.
| Indicator | Unit | 2021 | Report Pages |
|---|---|---|---|
| Number of sewage treatment plants | 19 | 12 |
Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.
| Indicator | Unit | 2021 | Report Pages |
|---|---|---|---|
| Female employees | 4065 | 41 | |
| Female employees (percentage) | % | 41 | 41 |
| Male employees | 5900 | 41 | |
| Male employees (percentage) | % | 59 | 41 |
| Number of domestic users | million | 6.25 | 12 |
| Number of employees | 9965 | 12 | |
| Proportion of local employees | % | 91 | 41 |
| Total number of employees | 9965 | 41 |
Employee turnover rate by gender, age group and geographical region.
| Indicator | Unit | 2021 | Report Pages |
|---|---|---|---|
| Annual employee turnover | % | 1.44 | 41 |
Number of suppliers by geographical region.
| Indicator | Unit | 2021 | Report Pages |
|---|---|---|---|
| Number of commercial and industrial users | 450000 | 12 |
Number of products and service related complaints received and how they are dealt with.
| Indicator | Unit | 2021 | Report Pages |
|---|---|---|---|
| Number of users of water supply service | million | 6.7 | 12 |
Resources contributed (e.g. money or time) to the focus area.
| Indicator | Unit | 2017 | 2018 | 2019 | 2020 | 2021 | Report Pages |
|---|---|---|---|---|---|---|---|
| Revenue | HK$'000 | 5707895 | 7580176 | 8302211 | 8694303 | 10345533 | 14 |
Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit |
|---|---|
| Direct GHG Emissions (Scope 1) | tonnes CO2 equivalent |
| Indirect Energy Emissions (Scope 2) | tonnes CO2 equivalent |
| Total GHG Emissions | tonnes CO2 equivalent |
Total hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit |
|---|---|
| Total Hazardous Waste | tonnes |
Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit |
|---|---|
| Non-Hazardous Waste Disposed | tonnes |
Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2017 | 2018 | 2019 | 2020 | 2021 |
|---|---|---|---|---|---|---|
| Purchased Electricity | MWh | 475554 | ||||
| Total Electricity Consumption Intensity (By Unit Product) | kW·h/000 m³ | 251 | 225 | 226 | 227 | 237 |
| Total Energy Consumption | GJ | 1712324 | ||||
| Total Indirect Energy Consumption | MWh | 475554 | ||||
| Total Non-Renewable Fuel Consumption | tonnes | 560 |
Water consumption in total and intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2017 | 2018 | 2019 | 2020 | 2021 |
|---|---|---|---|---|---|---|
| Water Withdrawal Intensity | % | 15.55 | 14.43 | 15.25 | 14.32 | 15.05 |
Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.
| Standard Indicator | Unit | 2021 |
|---|---|---|
| Number of Female Employees | employees | 4065 |
| Number of Male Employees | employees | 5900 |
| Number of Total Employees | employees | 9965 |
| Percentage of Female Employees | % | 41 |
| Percentage of Male Employees | % | 59 |
Employee turnover rate by gender, age group and geographical region.
| Standard Indicator | Unit | 2021 |
|---|---|---|
| Turnover Rate of Total Employees | % | 1.44 |
The percentage of employees trained by gender and employee category (e.g. senior management, middle management).
| Standard Indicator | Unit |
|---|---|
| Percentage of Employees Trained | % |
| Percentage of Trained Female Employees | % |
| Percentage of Trained General Employees | % |
| Percentage of Trained Male Employees | % |
| Percentage of Trained Middle Management | % |
| Percentage of Trained Senior Management | % |
The average training hours completed per employee by gender and employee category.
| Standard Indicator | Unit |
|---|---|
| Average Training Hours (Female) | hrs |
| Average Training Hours (General Staff) | hrs |
| Average Training Hours (Male) | hrs |
| Average Training Hours (Middle Management) | hrs |
| Average Training Hours (Senior Management) | hrs |