2020/21 Sustainability Report

Year: 2020
Published: 2021-08-30
Status: Processed

Extracted ESG KPIs

KPIs are organized by ESG aspects.

The types of emissions and respective emissions data.

Indicator Unit 2019/20 2020/21 FY2018/19 FY2019/20 FY2020/21 Report Pages
NOx (direct gas emissions) tonne 79.08 96.98 110
Nitrogen oxides (NOx) direct air emissions tonne 79.08 96.98 63
Odourant No. 85 96.6 103.67 111
Odourant consumption tonne 96.6 103.67 73
PM (direct gas emissions) tonne 13.18 8.6 110
Particulate matter (PM) direct air emissions tonne 13.18 8.6 63
SO2 (direct gas emissions) tonne 27.15 11.84 110
Sulphur dioxide (SO2) direct air emissions tonne 27.15 11.84 63

Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Indicator Unit 2019/20 2020/21 FY2018/19 FY2019/20 FY2020/21 Report Pages
GHG intensity kgCO2e/GJ of energy sold 0.2 0.22 0.19 0.21 0.22 68, 110
GHG intensity (excluding integrated energy business) kgCO2e/GJ of energy sold Data not available 0.11 0.11 68, 110
Scope 1 (direct emissions) — Integrated energy business tCO2e 111833.15 118000.5 140628.47 110
Scope 1 (direct emissions) — Internal use tCO2e 72176.26 110
Scope 1: Direct emissions (integrated energy business) tCO2e 140628.47 68
Scope 1: Direct emissions (internal use) tCO2e 118000.5 72176.26 68
Scope 2 (energy related indirect emissions) tCO2e 77776.57 91166.4 75513.15 110
Scope 2: Indirect emissions tCO2e 91166.4 75513.15 68
Scope 3 (other indirect emissions) tCO2e 44.44 394.22 535.54 110
Scope 3: Other indirect emissions tCO2e 394.22 535.54 68
Total GHG emissions tCO2e 209561.13 288853.42 189654.16 209561.13 288853.42 68, 110
Total GHG emissions (excluding integrated energy business) tCO2e Data not available 148224.95 148224.95 68, 110

Total hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Indicator Unit FY2018/19 FY2019/20 FY2020/21 Report Pages
Hazardous waste produced tonne Data not available 69.79 74.33 111
Hazardous waste production intensity tonne/employee Data not available 0.001 0.001 111
Total wastewater discharge tonne 1071995.76 1333797.35 76
Total wastewater discharged tonne 832383.9 1071995.76 1333797.35 111

Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Indicator Unit 2019/20 2020/21 FY2018/19 FY2019/20 FY2020/21 Report Pages
Non-hazardous waste produced tonne 14580.61 17323.06 21555.99 111
Non-hazardous waste production intensity tonne/employee 0.29 0.29 0.29 111
Paper product/cardboard tonne 1769.48 1978.98 2135.91 111
Paper product/cardboard consumption tonne 1978.98 2135.91 73
Plastic tonne 610.04 552.27 537.77 111
Styrofoam tonne Data not available 296.56 393.13 111
Styrofoam consumption tonne 296.56 393.13 73

Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).

Indicator Unit 2019/20 2020/21 2021 2021-03-31 FY2017/18 FY2018/19 FY2019/20 FY2020/21 Report Pages
Accumulated number of LPG distribution projects 113 17
Accumulated number of residential users contracted for township replacement of coal with gas initiatives million households over 9 14
Accumulated number of township residential users completed gas pipeline connections million households 7.92 14
Antifreeze oil barrel 256 111
Antifreeze oil consumption barrel 256 73
City and township gas pipeline projects 642 13
Diesel consumption tonne 9757.56 3605.8 3857.03 110
Electricity consumption (non-renewable energy) kWh 117670446.86 149428626.06 123771764.33 110
Electricity consumption (renewable energy) kWh 246709.58 253056.2 274408.8 110
Energy intensity GJ/GJ of energy sold 0.002 0.002 0.003 110
Energy intensity (excluding integrated energy business) GJ/GJ of energy sold 0.001 0.001 110
Estimated gas consumption for Qingyuan Guanxing Ceramic replacement of coal with gas million m³/year 11 69
Estimated gas consumption for Zhaoqing Donghui Ceramic replacement of coal with gas million m³/year 45 69
Estimated gas consumption for Zhaoqing Jinshunlong Ceramic replacement of coal with gas million m³/year 45 69
Fuel oil consumption tonne 3223.34 110
Heavy oil consumption tonne 2929.7 2575.16 1614.39 110
Kerosene consumption tonne 0.43 5.59 110
LPG consumption tonne 5407 69.4 90.44 110
Lubricant tonne 123.13 95.25 35.4 111
Lubricant consumption tonne 95.25 35.4 73
Natural gas consumption — Integrated energy business m3 8862017.5 25618727 69526500 110
Natural gas consumption — Internal use m3 11443533.71 15066913.84 110
Natural gas provided to rural residential users billion m³ 1.76 69
Number of CNG/LNG refilling stations for vehicles and vessels No. 557 575 556 557 13, 109
Number of LPG distribution projects No. 100 113 113 109
Number of hybrid integrated energy supply projects No. 68 102 364 109
Number of piped gas projects No. 542 604 642 109
Penetration rate of residential users for city gas projects 60.8% 13
Petrol consumption tonne 2000.99 2682.6 5232.87 110
Piped gas sales volume million m³ 18686 24656 25372 31210 14
Total LPG sales volume tonne 3993377 3826764 4248000 109
Total amount invested in renewable energy RMB 843356654 127
Total amount of renewable energy generated by source (photovoltaic power generation projects) kWh 7057300 127
Total energy consumption GJ 1667892.44 2117414.67 3458811.26 76, 110
Total energy consumption (excluding integrated energy business) GJ 946341.51 983076.89 110
Total length of gas transmission pipeline network kilometres 480159 13
Total natural gas sales volume million m³, m³ 24656400000 25372400000 31210 14, 109
Trading segment and direct-supply pipeline business gas sales volume million m³ 12510 14

Water consumption in total and intensity (e.g. per unit of production volume, per facility).

Indicator Unit FY2018/19 FY2019/20 FY2020/21 Report Pages
Total wastewater discharge amount tonnes 1333797.35 75
Total water consumption tonne, tonnes 1664768.8 1684559.06 2195885.18 75, 111
Wastewater discharge to groundwater tonne 108686.85 70332.94 76
Wastewater discharge to municipal wastewater treatment plants or other wastewater treatment facilities tonne 896540.05 1042289.27 76
Wastewater discharge to ocean tonne 61148 76
Wastewater discharge to surface water tonne 66768.86 160027.14 76
Water consumption from city and township water supply or other waterworks tonnes 1473050.75 2013625.06 75
Water consumption from groundwater tonnes 126777.91 74738.12 75
Water consumption from seawater tonnes 1000 75
Water consumption from surface water tonnes 83730.4 107522 75
Water consumption intensity kg/GJ of energy sold 2.09 1.67 1.66 75, 111

Total packaging material used for finished products (in tonnes) and, if applicable, with reference to per unit produced.

Indicator Unit 2019/20 2020/21 FY2018/19 FY2019/20 FY2020/21 Report Pages
Plastic consumption tonne 552.27 537.77 73
Wood board tonne 7.2 5.58 6.2 111
Wood board consumption tonne 5.58 6.2 73

Description of the significant impacts of activities on the environment and natural resources and the actions taken to manage them.

Indicator Unit 2019/20 2020/21 2021 2021-03-31 FY2018/19 FY2019/20 FY2020/21 Report Pages
LPG cylinder No. 422453 402180 331185 111
LPG cylinder consumption no. 402180 331185 73
Large-scale petrochemical product terminal storage and logistics base in operation and under construction 12 17
Number of long-distance gas transmission pipeline projects 32 13
Total number of long distance natural gas transmission pipelines No. 17 17 32 109

Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.

Indicator Unit 2018/19 2019/20 2020/21 2021 FY2018/19 FY2019/20 FY2020/21 Report Pages
Employees 30–50 years old people 26872 36997 48023 112
Employees above 50 years old people 7458 6053 7862 112
Employees under 30 years old people 16744 16412 18446 112
Ethnic minority employees people 4338 4163 4764 112
Female employees people 19210 21219 27012 112
Full-time employees people 59462 74331 112
General staff people 44369 51395 64264 112
General staff female ratio % 37 38 112
General staff male ratio % 63 62 112
Han employees people 46736 55299 69567 112
Male employees people 31864 38243 47319 112
Middle-level management people 5158 6039 7526 112
Middle-level management female ratio % 32 31 112
Middle-level management male ratio % 68 69 112
New employees by age: 30–50 years old 3730 96
New employees by age: 30–50 years old (percentage) 51.58% 96
New employees by age: Above 50 years old 236 96
New employees by age: Above 50 years old (percentage) 3.26% 96
New employees by age: Under 30 years old 3226 96
New employees by age: Under 30 years old (percentage) 45.16% 96
New employees by ethnicity: Ethnic minorities 458 96
New employees by ethnicity: Ethnic minorities (percentage) 6.33% 96
New employees by ethnicity: Han 6774 96
New employees by ethnicity: Han (percentage) 93.67% 96
New employees by gender: Female 2869 96
New employees by gender: Female (percentage) 39.67% 96
New employees by gender: Male 4363 96
New employees by gender: Male (percentage) 60.33% 96
Number of employees above 50 years old employees 7862 94
Number of employees aged 30–50 years old employees 48023 94
Number of employees in China employees 74331 94
Number of employees under 30 years old employees 18446 94
Number of ethnic minority employees employees 4764 94
Number of female employees employees 27012 94
Number of female employees taking maternity/paternity leave 588 102
Number of full-time employees employees 74331 94
Number of general staff employees 64264 94
Number of male employees employees 47319 94
Number of male employees taking maternity/paternity leave 559 102
Number of middle-level management employees employees 7526 94
Number of new employees employees 7232 94
Number of residential users signed for township replacement of coal with gas million users 9 69
Number of residential users with completed gas pipeline connection in townships million users 7.92 69
Number of senior management employees employees 2541 94
Percentage of employees above 50 years old percent 10% 94
Percentage of employees aged 30–50 years old percent 65% 94
Percentage of employees in China percent 100% 94
Percentage of employees overseas percent 0% 94
Percentage of employees under 30 years old percent 25% 94
Percentage of female employees percent 36% 94
Percentage of female employees who returned to work after maternity/paternity leave ended % 83.84% 102
Percentage of full-time employees percent 100% 94
Percentage of general staff percent 87% 94
Percentage of male employees percent 64% 94
Percentage of male employees who returned to work after maternity/paternity leave ended % 97.85% 102
Percentage of middle-level management employees percent 10% 94
Percentage of part-time employees percent 0% 94
Percentage of senior management employees percent 3% 94
Retained for China Gas sustainable operation and development HK$'000 7866675 8233493 9839719 108
Senior management people 1547 2028 2541 112
Senior management female ratio % 20 14 112
Senior management male ratio % 80 86 112
Staff costs HK$'000 2790217 3181042 3424801 108
Total number of employees employees, people 51074 59462 74331 74331 94, 112
Total number of employees participating in the labour union employees 74305 95
Total number of new employees 7232 96
Total working hours hour 101330816 118448304 146869920 113

Employee turnover rate by gender, age group and geographical region.

Indicator Unit 2020/21 Report Pages
Employee turnover by age - 30–50 years old 3401 97
Employee turnover by age - Above 50 years old 537 97
Employee turnover by age - Under 30 years old 2314 97
Employee turnover by gender - Female 2300 97
Employee turnover by gender - Male 3952 97
Employee turnover rate % 8.41 97
Employee turnover rate by age - 30–50 years old % 7.08 97
Employee turnover rate by age - Above 50 years old % 6.83 97
Employee turnover rate by age - Under 30 years old % 12.54 97
Employee turnover rate by gender - Female % 8.51 97
Employee turnover rate by gender - Male % 8.35 97
Total number of employee turnover 6252 97

Number and rate of work-related fatalities occurred in each of the past three years including the reporting year.

Indicator Unit 2020/21 FY2018/19 FY2019/20 FY2020/21 Report Pages
High-consequence work-related injuries (excluding fatalities) No. 1 1 113
Number of disability injuries No. 16 9 113
Number of occupational disease cases No. 1 113
Number of work-related fatalities No. 4 1 2 113
Number of work-related injuries No. 137 126 17 113
Rate of high-consequence work-related injuries 0.001 51
Rate of work-related fatalities 0.004 0.01 0.002 0.004 51, 113
Rate of work-related injuries 0.02 0.27 0.21 0.02 51, 113

Lost days due to work injury.

Indicator Unit 2020/21 FY2018/19 FY2019/20 FY2020/21 Report Pages
Lost days due to work-related injury days 605 51
Lost working days due to work-related injury day 6308 621 605 113
Rate of high-consequence work-related injuries (excluding fatalities) 0.002 0.001 113

The percentage of employees trained by gender and employee category (e.g. senior management, middle management).

Indicator Unit 2020/21 FY2018/19 FY2019/20 FY2020/21 Report Pages
Employee training rate % 100 100 100 113
Number of staff training sessions held 150 97

The average training hours completed per employee by gender and employee category.

Indicator Unit FY2018/19 FY2019/20 FY2020/21 Report Pages
Average training hours per employee hour 48.55 43.71 42.48 113
Total training hours hour, hours 2478392 2598104 3156622 99, 113

Description of measures to review employment practices to avoid child and forced labour.

Indicator Unit FY2020/21 Report Pages
Non-compliance with laws and regulations in social and economic areas No such incident occurred 132

Number of suppliers by geographical region.

Indicator Unit 2021 FY2017/18 FY2018/19 FY2019/20 FY2020/21 Report Pages
Cumulative number of city gas project suppliers that have completed registration on China Gas Bidding and Procurement Platform No. 226 252 242 109
LPG sales volume tonnes 4030394 3993377 3826764 4247957 17
Total number of industrial users users 17046 13

Percentage of total products sold or shipped subject to recalls for safety and health reasons.

Indicator Unit FY2020/21 Report Pages
Gas sales volume attributable by city gas pipelines million m³ 18700 14
Percentage of total GASBO products sold or shipped subject to recalls for safety and health reasons % 0.04 119

Number of products and service related complaints received and how they are dealt with.

Indicator Unit 2021 FY2018/19 FY2019/20 FY2020/21 Report Pages
Share of results of associates HK$'000 519575 405184 892995 108
Share of results of joint ventures HK$'000 1132056 570798 715006 108
Total number of commercial users users 266464 13
Total number of residential users households 40153824 13

Description of anti-corruption training provided to directors and staff.

Indicator Unit FY2019/20 FY2020/21 Report Pages
Training hours on anti-corruption for middle-level management hours 2271 52626 37
Training hours on anti-corruption for senior management hours 2233 20272 37
Training hours on anti-corruption training for general staff hours 12455 449771 37

Focus areas of contribution (e.g. education, environmental concerns, labour needs, health, culture, sport).

Indicator Unit 2020/21 Report Pages
Total number of participants in charitable activities in FY2020/21 2052 87

Resources contributed (e.g. money or time) to the focus area.

Indicator Unit 2020/21 FY2018/19 FY2019/20 FY2020/21 Report Pages
Charitable donations HK$'000 8490 57476 2343 108
Other costs HK$'000 45169176 42539467 51416802 108
Other income HK$'000 786459 639656 923333 108
Revenue HK$'000 59386062 59539681 69975381 108
Taxation HK$'000 2168241 2283092 2602007 108
Total amount of donation for charitable activities in FY2020/21 HK$2.34 million 87
Total time spent on charitable activities in FY2020/21 hours 320 87

The types of emissions and respective emissions data.

Standard Indicator Unit 2019/20 2020/21
Airborne Particulate Matter (PM) Emissions tonne 13.18 8.6
NOₓ Emissions tonne 79.08 96.98
SOₓ Emissions tonne 27.15 11.84

Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Standard Indicator Unit 2018/19 2019/20 2020/21
Direct GHG Emissions (Scope 1) tCO2e 111833.15 118000.5 72176.26
Indirect Energy Emissions (Scope 2) tCO2e 77776.57 91166.4 75513.15
Total GHG Emissions tCO2e 189654.16 209561.13 288853.42
Total GHG Emissions Intensity (By Energy) kgCO2e/GJ of energy sold 0.19 0.21 0.22
Total Other Indirect Energy Emissions (Scope 3) tCO2e 44.44 394.22 535.54

Total hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Standard Indicator Unit 2019/20 2020/21
Total Hazardous Waste tonne 69.79 74.33
Total Hazardous Waste Intensity (By Employee) tonne/employee 0.001 0.001

Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Standard Indicator Unit 2018/19 2019/20 2020/21
Non-Hazardous Waste Disposed tonne 14580.61 17323.06 21555.99
Paper Waste tonne 1769.48 1978.98 2135.91
Plastic Waste tonne 610.04 552.27 537.77
Total Non-Hazardous Waste Intensity (By Employee) tonne/employee 0.29 0.29 0.29

Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).

Standard Indicator Unit 2018/19 2019/20 2020/21
Diesel Fuel Consumption tonne 9757.56 3605.8 3857.03
Energy Consumption Intensity (By Unit Product) GJ/GJ of energy sold 0.002 0.002 0.003
Fuel Oil Consumption tonne 3223.34
Heavy Oil Consumption tonne 2929.7 2575.16 1614.39
LPG Consumption tonne 5407 69.4 90.44
Natural Gas Consumption m3 8862017.5 25618727 69526500
Petrol Consumption tonne 2000.99 2682.6 5232.87
Purchased Electricity kWh 117670446.86 149428626.06 123771764.33
Renewable Energy Consumption kWh 246709.58 253056.2 274408.8
Solar Energy kWh 7057300
Total Energy Consumption GJ 1667892.44 2117414.67 3458811.26

Water consumption in total and intensity (e.g. per unit of production volume, per facility).

Standard Indicator Unit 2018/19 2019/20 2020/21
Groundwater Consumption tonnes 126777.91 74738.12
Groundwater Discharge tonne 108686.85 70332.94
Municipal Water Consumption tonnes 1473050.75 2013625.06
Seawater Consumption tonnes 1000
Seawater Discharge tonne 61148
Surface Water Consumption tonnes 83730.4 107522
Surface Water Discharge tonne 66768.86 160027.14
Total Wastewater Discharge tonne 832383.9 1071995.76 1333797.35
Total Water Withdrawal tonne 1684559.06 2195885.18
Water Consumption tonne 1664768.8 1684559.06 2195885.18
Water Consumption Intensity (By Revenue) kg/GJ of energy sold 2.09 1.67 1.66

Total packaging material used for finished products (in tonnes) and, if applicable, with reference to per unit produced.

Standard Indicator Unit 2018/19 2019/20 2020/21
Usage of Packaging Materials (Wood) tonne 7.2 5.58 6.2

Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.

Standard Indicator Unit 2018/19 2019/20 2020/21 2021
Number of Employees Aged 30-50 employees 26872 36997 48023 48023
Number of Employees Aged Above 50 employees 7458 6053 7862 7862
Number of Employees Aged Below 30 employees 16744 16412 18446 18446
Number of Female Employees employees 19210 21219 27012 27012
Number of Full-time Employees employees 51074 59462 74331 74331
Number of General Employees employees 44369 51395 64264 64264
Number of Male Employees employees 31864 38243 47319 47319
Number of Middle Management Employees employees 5158 6039 7526 7526
Number of New Employees employees 7232 7232
Number of New Employees (Above 50) people 236
Number of New Employees (Aged 30-50) people 3730
Number of New Employees (Aged Below 30) people 3226
Number of New Employees (Female) people 2869
Number of New Employees (Male) people 4363
Number of Senior Management Employees employees 1547 2028 2541 2541
Number of Total Employees employees 51074 59462 74331 74331
Percentage of Employees Aged 30-50 percent 65
Percentage of Employees Aged Above 50 percent 10
Percentage of Employees Aged Below 30 percent 25
Percentage of Employees in Mainland China percent 100
Percentage of Female Employees percent 36
Percentage of Full-time Employees percent 100
Percentage of General Employees percent 87
Percentage of Male Employees percent 64
Percentage of Middle Management Employees percent 10
Percentage of Senior Management Employees percent 3

Employee turnover rate by gender, age group and geographical region.

Standard Indicator Unit 2020/21
Turnover Rate of Employees Aged 30-50 % 7.08
Turnover Rate of Employees Aged Above 50 % 6.83
Turnover Rate of Employees Aged Below 30 % 12.54
Turnover Rate of Female Employees % 8.51
Turnover Rate of Male Employees % 8.35
Turnover Rate of Total Employees % 8.41

Number and rate of work-related fatalities occurred in each of the past three years including the reporting year.

Standard Indicator Unit 2018/19 2018/19-2020/21 2019/20 2020/21
Fatalities Rate as a Result of Work-related Injuries 0.01 0.002 0.004
Fatalities Rate of the Last 3 Years 0.005333333333333333
Number of Fatalities as a Result of Work-related Injuries No. 4 1 2
Number of Fatalities of the Last 3 Years No. 7
Number of Work-related Fatalities No. 4 1 2
Work-related Fatalities Rate 0.01 0.002 0.004

Lost days due to work injury.

Standard Indicator Unit 2018/19 2019/20 2020/21
Lost Days Due to Work-related Injuries day 6308 621 605
Rate of Work-related Injuries 0.27 0.21 0.02

The percentage of employees trained by gender and employee category (e.g. senior management, middle management).

Standard Indicator Unit 2018/19 2019/20 2020/21
Percentage of Employees Trained % 100 100 100
Percentage of Trained Female Employees % 36.3
Percentage of Trained General Employees % 86.5
Percentage of Trained Male Employees % 63.7
Percentage of Trained Middle Management % 10.1
Percentage of Trained Senior Management % 3.4

The average training hours completed per employee by gender and employee category.

Standard Indicator Unit 2018/19 2019/20 2020/21
Average Training Hours (Female) hours
Average Training Hours (General Staff) hours
Average Training Hours (Male) hours
Average Training Hours (Middle Management) hours
Average Training Hours (Senior Management) hours
Average Training Hours per Employee hour 48.55 43.71 42.48
Total Training Hours hour 2478392 2598104 3156622

Number of suppliers by geographical region.

Standard Indicator Unit 2018/19 2019/20 2020/21
Number of Total Suppliers No. 226 252 242

Percentage of total products sold or shipped subject to recalls for safety and health reasons.

Standard Indicator Unit 2020/21
Percentage of Recalled Products for Safety and Health Reasons % 0.04

Description of anti-corruption training provided to directors and staff.

Standard Indicator Unit 2019/20 2020/21
Total Anti-corruption Training Hours for Directors and Management hours 4504 72898
Total Hours of Anti-corruption Training hours 16959 522669
Total Hours of Anti-corruption Training for Employees hours 12455 449771

Resources contributed (e.g. money or time) to the focus area.

Standard Indicator Unit 2020/21
Total Cash Donations million HK$ 2.34
Total Public Welfare Donations million HK$ 2.34
Total Social Investment million HK$ 2.34
Total Volunteer Service Hours hours 320