Environmental, Social and Governance Report 2021
Extracted ESG KPIs
KPIs are organized by ESG aspects.
Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2020 | 2021 | Report Pages |
|---|---|---|---|---|
| Direct GHG emissions (Scope 1) | tonnes CO2 equivalent | 20.69 | 13.11 | 15 |
| Energy indirect GHG emissions (Scope 2) | tonnes CO2 equivalent | 5173.25 | 2257.38 | 15 |
| Total GHG emissions intensity | tonnes CO2 equivalent / revenue (million in RMB) | 7.05 | 3.82 | 15 |
| Total greenhouse gas (GHG) emissions | tonnes CO2 equivalent | 5193.94 | 2270.49 | 15 |
Total hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2020 | Report Pages |
|---|---|---|---|
| Hazardous wastes | tonne | 0.95 | 15 |
| Hazardous wastes emission intensity | kg / revenue (million in RMB) | 1.28 | 15 |
Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2020 | 2021 | Report Pages |
|---|---|---|---|---|
| Non-hazardous wastes | tonne | 29.61 | 26.71 | 15 |
| Non-hazardous wastes emission intensity | kg / revenue (million in RMB) | 40.2 | 44.95 | 15 |
Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2020 | 2021 | Report Pages |
|---|---|---|---|---|
| Electricity consumption | kWh | 6193412 | 2723575 | 17 |
| Electricity consumption intensity | kWh / revenue (million in RMB) | 8410.39 | 4583.6 | 17 |
| Gasoline consumption | litre | 8593 | 3900 | 17 |
| Gasoline consumption intensity | litre / revenue (million in RMB) | 11.67 | 6.56 | 17 |
| Natural gas consumption | cubic metre | 230 | 210 | 17 |
| Natural gas consumption intensity | cubic metre / revenue (million in RMB) | 0.31 | 0.35 | 17 |
Water consumption in total and intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2020 | 2021 | Report Pages |
|---|---|---|---|---|
| Water consumption | cubic metre | 53492 | 4233 | 17 |
| Water consumption intensity | cubic metre / revenue (million in RMB) | 72.64 | 7.12 | 17 |
Total packaging material used for finished products (in tonnes) and, if applicable, with reference to per unit produced.
| Indicator | Unit | 2020 | 2021 | Report Pages |
|---|---|---|---|---|
| Packaging materials consumption - Paper | tonne | 348.28 | 441.26 | 17 |
| Packaging materials consumption - Plastics | tonne | 1.59 | 2.32 | 17 |
| Packaging materials consumption intensity - Paper | tonne / revenue (million in RMB) | 472.95 | 742.62 | 17 |
| Packaging materials consumption intensity - Plastics | tonne / revenue (million in RMB) | 2.16 | 3.91 | 17 |
Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.
| Indicator | Unit | 2020 | 2021 | Report Pages |
|---|---|---|---|---|
| Full time employees by age group - 18-30 years old | person | 576 | 266 | 25 |
| Full time employees by age group - 31-45 years old | person | 1601 | 993 | 25 |
| Full time employees by age group - 46-60 years old | person | 217 | 143 | 25 |
| Full time employees by age group - >60 years old | person | 1 | 25 | |
| Full time employees by gender - Female | person | 2016 | 1297 | 25 |
| Full time employees by gender - Male | person | 378 | 106 | 25 |
| Full time employees by working location - Hong Kong and Macau | person | 53 | 48 | 25 |
| Full time employees by working location - Mainland China | person | 2341 | 1355 | 25 |
| Full-time employees | person | 2394 | 1403 | 25 |
| Part-time employees | person | 14 | 54 | 25 |
| Total Number of employees | person | 2408 | 1457 | 25 |
| number of full-time employees in Hong Kong and Macau | persons | 48 | 23 | |
| number of part-time employees in Hong Kong and Macau | persons | 2 | 23 | |
| number of part-time employees in Mainland China | persons | 52 | 23 | |
| total number of full-time employees in the Group | persons | 1403 | 23 |
Employee turnover rate by gender, age group and geographical region.
| Indicator | Unit | 2019/20 | 2020 | 2021 | Report Pages |
|---|---|---|---|---|---|
| Full time employees by age group - Turnover Rate - 18-30 years old | % | 4.64 | 3.47 | 25 | |
| Full time employees by age group - Turnover Rate - 31-45 years old | % | 2.64 | 2.21 | 25 | |
| Full time employees by age group - Turnover Rate - 46-60 years old | % | 1.85 | 1.21 | 25 | |
| Full time employees by age group - Turnover Rate - >60 years old | % | 2.78 | 25 | ||
| Full time employees by gender - Turnover Rate - Female | % | 3.16 | 2 | 25 | |
| Full time employees by gender - Turnover Rate - Male | % | 2.5 | 3.87 | 25 | |
| Full time employees by working location - Turnover Rate - Hong Kong and Macau | % | 2.09 | 1.32 | 25 | |
| Full time employees by working location - Turnover Rate - Mainland China | % | 3.37 | 3.03 | 25 | |
| Overall Average Monthly Employee Turnover Rate | % | 2.94 | 2.18 | 25 | |
| employee turnover rate of the previous year | % | 2.94 | 23 | ||
| overall average monthly employee turnover rate | % | 2.18 | 23 | ||
| reduction in overall turnover rate compared to previous year | % | 26 | 23 |
The percentage of employees trained by gender and employee category (e.g. senior management, middle management).
| Indicator | Unit | 2019/20 | 2020 | 2021 | Report Pages |
|---|---|---|---|---|---|
| Monthly proportion of employees trained | % | 16.04 | 36.34 | 29 | |
| Monthly proportion of employees trained by employee category - Junior Staff | % | 21.85 | 53.91 | 29 | |
| Monthly proportion of employees trained by employee category - Middle Management | % | 15.65 | 11.38 | 29 | |
| Monthly proportion of employees trained by employee category - Senior Management | % | 21.45 | 9.83 | 29 | |
| Monthly proportion of employees trained by gender - Female | % | 17.95 | 39.73 | 29 | |
| Monthly proportion of employees trained by gender - Male | % | 7.28 | 14.56 | 29 | |
| Total counts of employees participated in trainings provided by the Group | counts | 5459 | 28 | ||
| Total counts of training | no. of attendees | 5459 | 7567 | 29 | |
| Total counts of training by employee category - Junior Staff | no. of attendees | 5098 | 7073 | 29 | |
| Total counts of training by employee category - Middle Management | no. of attendees | 292 | 367 | 29 | |
| Total counts of training by employee category - Senior Management | no. of attendees | 69 | 127 | 29 | |
| Total counts of training by gender - Female | no. of attendees | 5226 | 7429 | 29 | |
| Total counts of training by gender - Male | no. of attendees | 233 | 138 | 29 |
The average training hours completed per employee by gender and employee category.
| Indicator | Unit | 2019/20 | 2020 | 2021 | Report Pages |
|---|---|---|---|---|---|
| Monthly number of training hours per employee | hour | 1.39 | 1.03 | 29 | |
| Monthly number of training hours per employee by employee category - Junior Staff | hour | 1.78 | 1.45 | 29 | |
| Monthly number of training hours per employee by employee category - Middle Management | hour | 1.41 | 0.38 | 29 | |
| Monthly number of training hours per employee by employee category - Senior Management | hour | 2.07 | 0.5 | 29 | |
| Monthly number of training hours per employee by gender - Female | hour | 1.53 | 1.13 | 29 | |
| Monthly number of training hours per employee by gender - Male | hour | 0.63 | 0.4 | 29 | |
| Total training hours | hour | 57948 | 21868 | 29 | |
| Total training hours achieved by all employees | hours | 57948 | 28 | ||
| Total training hours by employee category - Junior Staff | hour | 52105 | 20064 | 29 | |
| Total training hours by employee category - Middle Management | hour | 4397 | 1214 | 29 | |
| Total training hours by employee category - Senior Management | hour | 1446 | 590 | 29 | |
| Total training hours by gender - Female | hour | 56133 | 21434 | 29 | |
| Total training hours by gender - Male | hour | 1815 | 434 | 29 |
Number of products and service related complaints received and how they are dealt with.
| Indicator | Unit | 2020 | 2021 | Report Pages |
|---|---|---|---|---|
| Number of Repairs Accepted for Handbags | 708 | 11 | 34 | |
| Number of Repairs Accepted for Shoes | 4996 | 3094 | 34 | |
| Number of Returns Accepted for Handbags | 10 | 34 | ||
| Number of Returns Accepted for Shoes | 2889 | 1114 | 34 |
Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2020 | 2021 |
|---|---|---|---|
| Direct GHG Emissions (Scope 1) | tonnes CO2 equivalent | 20.69 | 13.11 |
| Indirect Energy Emissions (Scope 2) | tonnes CO2 equivalent | 5173.25 | 2257.38 |
| Total GHG Emissions | tonnes CO2 equivalent | 5193.94 | 2270.49 |
| Total GHG Emissions Intensity (By Revenue) | tonnes CO2 equivalent / revenue (million in RMB) | 7.05 | 3.82 |
Total hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2020 |
|---|---|---|
| Total Hazardous Waste | tonne | 0.95 |
| Total Hazardous Waste Intensity (By Revenue) | kg / revenue (million in RMB) | 1.28 |
Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2020 | 2021 |
|---|---|---|---|
| Total Non-Hazardous Waste Intensity (By Revenue) | kg / revenue (million in RMB) | 40.2 | 44.95 |
Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2020 | 2021 |
|---|---|---|---|
| Gasoline Consumption | litre | 8593 | 3900 |
| Gasoline Consumption Intensity (By Revenue) | litre / revenue (million in RMB) | 11.67 | 6.56 |
| Natural Gas Consumption | cubic metre | 230 | 210 |
| Natural Gas Consumption Intensity (By Revenue) | cubic metre / revenue (million in RMB) | 0.31 | 0.35 |
| Purchased Electricity | kWh | 6193412 | 2723575 |
| Purchased Electricity Intensity (By Revenue) | kWh / revenue (million in RMB) | 8410.39 | 4583.6 |
Water consumption in total and intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2020 | 2021 |
|---|---|---|---|
| Water Consumption | cubic metre | 53492 | 4233 |
| Water Consumption Intensity (By Revenue) | cubic metre / revenue (million in RMB) | 72.64 | 7.12 |
Total packaging material used for finished products (in tonnes) and, if applicable, with reference to per unit produced.
| Standard Indicator | Unit | 2020 | 2021 |
|---|---|---|---|
| Packaging Material Consumption (Paper) | tonne | 348.28 | 441.26 |
| Packaging Material Consumption (Plastic) | tonne | 1.59 | 2.32 |
| Packaging Material Intensity (By Revenue) | tonne / revenue (million in RMB) | 2.16 | 3.91 |
Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.
| Standard Indicator | Unit | 2020 | 2021 |
|---|---|---|---|
| Number of Employees Aged 30-50 | person | 1601 | 993 |
| Number of Employees Aged Above 50 | person | 217 | 144 |
| Number of Employees Aged Below 30 | person | 576 | 266 |
| Number of Employees in Hong Kong | person | 53 | 48 |
| Number of Employees in Hong Kong and Mainland China | person | 2394 | 1403 |
| Number of Employees in Mainland China | person | 2341 | 1355 |
| Number of Female Employees | person | 2016 | 1297 |
| Number of Full-time Employees | person | 2394 | 1403 |
| Number of Male Employees | person | 378 | 106 |
| Number of Part-time Employees | person | 14 | 54 |
| Number of Total Employees | person | 2408 | 1457 |
| Percentage of Employees Aged 30-50 | % | 70.8 | |
| Percentage of Employees Aged Above 50 | % | 10.3 | |
| Percentage of Employees Aged Below 30 | % | 19 | |
| Percentage of Employees in Hong Kong | % | 3.4 | |
| Percentage of Employees in Mainland China | % | 96.6 | |
| Percentage of Female Employees | % | 83.7 | 92.4 |
| Percentage of Male Employees | % | 15.7 | 7.6 |
| Percentage of Part-time Employees | % | 3.7 |
Employee turnover rate by gender, age group and geographical region.
| Standard Indicator | Unit | 2019/20 | 2020 | 2021 |
|---|---|---|---|---|
| Turnover Rate of Employees Aged 30-50 | % | 2.64 | 2.21 | |
| Turnover Rate of Employees Aged Above 50 | % | 2.78 | ||
| Turnover Rate of Employees Aged Below 30 | % | 4.64 | 3.47 | |
| Turnover Rate of Employees in Hong Kong | % | 2.09 | 1.32 | |
| Turnover Rate of Employees in Hong Kong and Mainland China | % | 2.94 | 2.18 | |
| Turnover Rate of Employees in Mainland China | % | 3.37 | 3.03 | |
| Turnover Rate of Female Employees | % | 3.16 | 2 | |
| Turnover Rate of Male Employees | % | 2.5 | 3.87 | |
| Turnover Rate of Total Employees | % | 2.94 | 2.94 | 2.18 |
The percentage of employees trained by gender and employee category (e.g. senior management, middle management).
| Standard Indicator | Unit | 2020 | 2021 |
|---|---|---|---|
| Percentage of Employees Trained | % | 16.04 | 36.34 |
| Percentage of Trained Female Employees | % | 17.95 | 39.73 |
| Percentage of Trained General Employees | % | 21.85 | 53.91 |
| Percentage of Trained Male Employees | % | 7.28 | 14.56 |
| Percentage of Trained Middle Management | % | 15.65 | 11.38 |
| Percentage of Trained Senior Management | % | 21.45 | 9.83 |
The average training hours completed per employee by gender and employee category.
| Standard Indicator | Unit | 2020 | 2021 |
|---|---|---|---|
| Average Training Hours (Female) | hour | 1.53 | 1.13 |
| Average Training Hours (General Staff) | hour | 1.78 | 1.45 |
| Average Training Hours (Male) | hour | 0.63 | 0.4 |
| Average Training Hours (Middle Management) | hour | 1.41 | 0.38 |
| Average Training Hours (Senior Management) | hour | 2.07 | 0.5 |
| Average Training Hours per Employee | hour | 1.39 | 1.03 |
| Total Training Hours | hour | 57948 | 21868 |
Number of products and service related complaints received and how they are dealt with.
| Standard Indicator | Unit | 2020 | 2021 |
|---|---|---|---|
| Total Number of Customer Complaints | 8603 | 4219 |