2020 ENVIRONMENTAL, SOCIAL AND GOVERNANCE REPORT
Extracted ESG KPIs
KPIs are organized by ESG aspects.
The types of emissions and respective emissions data.
| Indicator | Unit | 2020 | Report Pages |
|---|---|---|---|
| NOx emissions | Kilogram | 0.97 | 56 |
| PM emissions | Kilogram | 0.07 | 56 |
| SOx emissions | Kilogram | 0.03 | 56 |
Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2020 | Report Pages |
|---|---|---|---|
| Direct GHG emissions (scope 1) | Tonnes CO2e | 4.96 | 56 |
| GHG emissions intensity | Tonnes CO2e/m² | 0.02 | 56 |
| Indirect GHG emissions (scope 2) | Tonnes CO2e | 331.89 | 56 |
| Total GHG emissions | Tonnes of carbon dioxide equivalents (CO2e) | 336.85 | 56 |
Total hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2020 | Report Pages |
|---|---|---|---|
| Hazardous waste produced intensity | Kilogram/m² | 0.05 | 56 |
| Total hazardous waste produced | Kilogram | 783.57 | 56 |
| Waste battery | Kilogram | 75.03 | 56 |
| Waste electric product | Kilogram | 457.76 | 56 |
Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2020 | Report Pages |
|---|---|---|---|
| Non-hazardous waste produced intensity | Kilogram/m² | 2.21 | 56 |
| Office and domestic garbage | Kilogram | 34094.25 | 56 |
| Total non-hazardous waste produced | Kilogram | 34094.25 | 56 |
| Waste ink cartridges/toner cartridge | Kilogram | 234.49 | 56 |
| Waste tube | Kilogram | 16.28 | 56 |
Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2020 | Report Pages |
|---|---|---|---|
| Contracted GFA | 000' square meters | 181192 | 7 |
| Direct energy consumption | kWh | 79.11 | 56 |
| Energy consumption intensity | kWh | 393428.71 | 56 |
| Energy consumption per square meter | kWh/m² | 25.54 | 56 |
| Total acquired electricity | kWh | 393428.71 | 56 |
| Total diesel consumption | kWh | 26.24 | 56 |
| Total energy consumption | kWh | 393507.82 | 56 |
| Total petrol consumption | kWh | 52.87 | 56 |
Water consumption in total and intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2020 | Report Pages |
|---|---|---|---|
| Water consumption in total | Tonnes | 2511 | 56 |
| Water consumption intensity in total | Tonnes/m² | 0.16 | 56 |
Description of the significant impacts of activities on the environment and natural resources and the actions taken to manage them.
| Indicator | Unit | 2020 | Report Pages |
|---|---|---|---|
| Contracted projects | number | 985 | 7 |
| GFA under management | 000' square meters | 101625 | 7 |
| Investment in environmental activities | RMB | 600000 | 10 |
| Projects under management | number | 638 | 7 |
Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.
| Indicator | Unit | 2019 | 2020 | Report Pages |
|---|---|---|---|---|
| Employees' talk covering projects nearly (number) | 600 | 8 | ||
| Labor contract signing rate | 100% | 8 | ||
| Number of employees aged 30 and below | employees | 4910 | 36 | |
| Number of employees aged 31-50 | Headcount | 4910 | 57 | |
| Number of employees aged 50 or above | Headcount | 1624 | 57 | |
| Number of employees aged 51 and above | employees | 1624 | 36 | |
| Number of employees aged between 31 and 50 | employees | 4729 | 36 | |
| Number of employees in Central and Southern China | Headcount, employees | 1396 | 36, 57 | |
| Number of employees in Eastern China | Headcount, employees | 7761 | 36, 57 | |
| Number of employees in Mainland China | Headcount | 11263 | 57 | |
| Number of employees in Northeastern China | Headcount, employees | 276 | 36, 57 | |
| Number of employees in Northern China | Headcount, employees | 1190 | 36, 57 | |
| Number of employees in Western China | Headcount, employees | 640 | 36, 57 | |
| Number of employees under the age of 30 | Headcount | 4729 | 57 | |
| Number of female employees | Headcount, employees | 6257 | 36, 57 | |
| Number of fresh graduates recruited | persons | 173 | 10 | |
| Number of fresh graduates recruited (persons) | persons | 173 | 8 | |
| Number of full-time employees | Headcount | 11263 | 57 | |
| Number of junior employees | Headcount, employees | 9402 | 36, 57 | |
| Number of male employees | Headcount, employees | 6257 | 36, 57 | |
| Number of middle employees | Headcount | 1744 | 57 | |
| Number of middle-level employees | employees | 1744 | 36 | |
| Number of senior employees | Headcount, employees | 117 | 36, 57 | |
| Percentage of employees aged 30 and below | 43.6% | 36 | ||
| Percentage of employees aged 51 and above | 14.4% | 36 | ||
| Percentage of employees aged between 31 and 50 | 42.0% | 36 | ||
| Percentage of employees in Central and Southern China | 12.4% | 36 | ||
| Percentage of employees in Eastern China | 68.9% | 36 | ||
| Percentage of employees in Northeastern China | 2.4% | 36 | ||
| Percentage of employees in Northern China | 10.6% | 36 | ||
| Percentage of employees in Western China | 5.7% | 36 | ||
| Percentage of female employees | % | 45.5 | 55.6% | 8, 36 |
| Percentage of junior employees | 83.5% | 36 | ||
| Percentage of male employees | % | 54.5 | 55.6 | 8, 36 |
| Percentage of middle-level employees | 15.5% | 36 | ||
| Percentage of senior employees | 1.0% | 36 | ||
| Social insurance coverage | 100% | 8 | ||
| Total asset | RMB 100 million | 46.7 | 7 | |
| Total number of employees | Headcount, employees | 11263 | 36, 57 | |
| Total number of employees (persons) | persons | 7556 | 11263 | 8 |
| Total number of female employees (persons) | persons | 3439 | 5006 | 8 |
| Total number of male employees (persons) | persons | 4117 | 6257 | 8 |
Lost days due to work injury.
| Indicator | Unit | 2020 | Report Pages |
|---|---|---|---|
| Total lost days due to work injury | Day | 1394 | 57 |
Description of occupational health and safety measures adopted, and how they are implemented and monitored.
| Indicator | Unit | 2020 | Report Pages |
|---|---|---|---|
| Arrangement of various emergency drills (times) | times | 920 | 8 |
| Number of production safety video training participants | participants | 18620 | 10 |
The percentage of employees trained by gender and employee category (e.g. senior management, middle management).
| Indicator | Unit | 2020 | Report Pages |
|---|---|---|---|
| Employee training coverage | 99% | 8 | |
| Female employees trained | Percentage | 44.5 | 57 |
| Junior employees trained | Percentage | 83.8 | 57 |
| Male employees trained | Percentage | 55.5 | 57 |
| Medical examination coverage for employees joining the Company more than 1 year | 100% | 8 | |
| Middle employees trained | Percentage | 15.3 | 57 |
| Number of activities during the second session of 'Anti-Epidemic Training' | activities | 170 | 10 |
| Number of employee talks conducted | talks | 1200 | 10 |
| Number of employees trained (person) | person | 11147 | 8 |
| Number of participants in 'Anti-Epidemic Training' | participants | 70000 | 10 |
| Number of projects covered by employee talks | projects | 600 | 10 |
| Percentage of employees trained | Percentage | 99 | 57 |
| Senior employees trained | Percentage | 0.9 | 57 |
| Total employees trained | Headcount | 11147 | 57 |
| Total of employees' talk held (sessions) | sessions | 1200 | 8 |
The average training hours completed per employee by gender and employee category.
| Indicator | Unit | 2019 | 2020 | Report Pages |
|---|---|---|---|---|
| Average training hours per employee | hour, hours/employee | 8.7 | 10, 57 | |
| Average training time for female employees (hours) | hours | 22.8 | 84.1 | 8 |
| Average training time for male employees (hours) | hours | 30.6 | 89 | 8 |
| Completion rate of learning integrity and professional conduct for all employees (including new recruits) | 100% | 10 | ||
| Cumulative learning time for production safety video training | hours | 6182 | 10 | |
| Total online learning hours on 'Xueshenghui' platform (hours) | hours | 100000 | 8 | |
| Total online learning time accumulated in the employee online training platform 'Xueshenghui' | hours | more than 100000 | 10 | |
| Total training investment (ten thousand) | ten thousand | 262 | 8 | |
| Training hours of female employees | hour | 84.1 | 57 | |
| Training hours of junior employees | hour | 87.3 | 57 | |
| Training hours of male employees | hour | 89 | 57 | |
| Training hours of middle employees | hour | 88.7 | 57 | |
| Training hours of senior employees | hour | 113.1 | 57 |
Number of suppliers by geographical region.
| Indicator | Unit | 2020 | Report Pages |
|---|---|---|---|
| Number of suppliers in Central and Southern China | 213 | 58 | |
| Number of suppliers in Eastern China | 331 | 58 | |
| Number of suppliers in Northeastern China | 32 | 58 | |
| Number of suppliers in Northern China | 109 | 58 | |
| Number of suppliers in Western China | 101 | 58 |
Number of products and service related complaints received and how they are dealt with.
| Indicator | Unit | 2020 | Report Pages |
|---|---|---|---|
| Customer satisfaction | points | 90 | 7 |
| Number of products and service-related complaints received | 3782 | 58 | |
| Profit and total comprehensive income for the year | RMB 100 million | 4.4 | 7 |
| Profit and total comprehensive income for the year attributable to owners of the Company | RMB 100 million | 3.9 | 7 |
| Property owners we serve | headcount | >1200000 | 7 |
| Rate of closed complaints | % | 100 | 58 |
Description of quality assurance process and recall procedures.
| Indicator | Unit | 2020 | Report Pages |
|---|---|---|---|
| Number of service quality system and emergency plan management items established | items | 57 | 10 |
Description of preventive measures and whistle-blowing procedures, and how they are implemented and monitored.
| Indicator | Unit | 2020 | Report Pages |
|---|---|---|---|
| Number of suppliers signing 'Integrity Commitment Letter' | 786 | 58 |
Description of anti-corruption training provided to directors and staff.
| Indicator | Unit | 2020 | Report Pages |
|---|---|---|---|
| Number of different trainings regarding anti-corruption carried out | 57 | 10 |
Focus areas of contribution (e.g. education, environmental concerns, labour needs, health, culture, sport).
| Indicator | Unit | 2020 | Report Pages |
|---|---|---|---|
| Cities we serve | number | 107 | 7 |
| Donation to needy employees (RMB) | RMB | 120000 | 8 |
| Number of agricultural poverty alleviation projects covered by One-catchy Bazaar | projects | 50 | 10 |
| Number of corporate social events organized | events | nearly 1000 | 10 |
| Number of participants in corporate social events | participants | nearly 10000 | 10 |
Resources contributed (e.g. money or time) to the focus area.
| Indicator | Unit | 2020 | Report Pages |
|---|---|---|---|
| Number of children helped in Tibet Green Seedlings Highland-barley program | children | 11 | 10 |
| Number of communities covered by 'Anti-Epidemic Training' | communities | 164 | 10 |
| Number of communities participated in environmental activities | communities | 530 | 10 |
| Revenue | RMB 100 million | 31.2 | 7 |
| Total amount invested in public welfare | RMB | 860000 | 58 |
| Total equity | RMB 100 million | 30.2 | 7 |
| Total service hours for environmental activities | hours | 1070 | 10 |
| Total serving hours of employee volunteers | hours | 1079 | 58 |
The types of emissions and respective emissions data.
| Standard Indicator | Unit | 2020 |
|---|---|---|
| Airborne Particulate Matter (PM) Emissions | Kilogram | 0.07 |
| NOₓ Emissions | Kilogram | 0.97 |
| SOₓ Emissions | Kilogram | 0.03 |
Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2020 |
|---|---|---|
| Direct GHG Emissions (Scope 1) | Tonnes CO2e | 4.96 |
| Indirect Energy Emissions (Scope 2) | Tonnes CO2e | 331.89 |
| Total GHG Emissions | Tonnes CO2e | 336.85 |
| Total GHG Emissions Intensity (By Area) | Tonnes CO2e/m² | 0.02 |
Total hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2020 |
|---|---|---|
| Hazardous Waste (Electronic and IT Equipment) | Kilogram | 457.76 |
| Hazardous Waste (Used Batteries) | Kilogram | 75.03 |
| Total Hazardous Waste | Kilogram | 783.57 |
| Total Hazardous Waste Intensity (By Area) | Kilogram/m² | 0.05 |
Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2020 |
|---|---|---|
| Non-Hazardous Waste (Domestic Waste) | Kilogram | 34094.25 |
| Non-Hazardous Waste (Office Waste) | Kilogram | 34094.25 |
| Total Non-Hazardous Waste Intensity (By Area) | Kilogram/m² | 2.21 |
Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2020 |
|---|---|---|
| Diesel Fuel Consumption | kWh | 26.24 |
| Energy Consumption Intensity (By Area) | kWh/m² | 25.54 |
| Gasoline Consumption | kWh | 52.87 |
| Grid Electricity Consumption | kWh | 393428.71 |
| Purchased Electricity | kWh | 393428.71 |
| Total Direct Energy Consumption | kWh | 79.11 |
| Total Energy Consumption | kWh | 393507.82 |
| Total Indirect Energy Consumption | kWh | 393428.71 |
| Total Purchased Energy | kWh | 393428.71 |
Water consumption in total and intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2020 |
|---|---|---|
| Water Consumption | Tonnes | 2511 |
| Water Consumption Intensity (By Revenue) | Tonnes/m² | 0.16 |
Description of the significant impacts of activities on the environment and natural resources and the actions taken to manage them.
| Standard Indicator | Unit | 2020 |
|---|---|---|
| Total Investment in Ecological Restoration | RMB | 600000 |
Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.
| Standard Indicator | Unit | 2019 | 2020 |
|---|---|---|---|
| Number of Employees Aged 30-50 | employees | 4729 | |
| Number of Employees Aged Above 50 | employees | 1624 | |
| Number of Employees Aged Below 30 | employees | 4910 | |
| Number of Employees in Central China | employees | 1396 | |
| Number of Employees in East China | employees | 7761 | |
| Number of Employees in Mainland China | Headcount | 11263 | |
| Number of Employees in North China | employees | 1190 | |
| Number of Employees in Northeast China | employees | 276 | |
| Number of Employees in West China | employees | 640 | |
| Number of Female Employees | persons | 3439 | 5006 |
| Number of Full-time Employees | Headcount | 11263 | |
| Number of Junior Management Employees | employees | 9402 | |
| Number of Male Employees | persons | 4117 | 6257 |
| Number of Middle Management Employees | employees | 1744 | |
| Number of Senior Management Employees | employees | 117 | |
| Number of Total Employees | employees | 7556 | 11263 |
| Percentage of Employees Aged 30-50 | % | 42 | |
| Percentage of Employees Aged Above 50 | % | 14.4 | |
| Percentage of Employees Aged Below 30 | % | 43.6 | |
| Percentage of Employees in Central China | % | 12.4 | |
| Percentage of Employees in East China | % | 68.9 | |
| Percentage of Employees in North China | % | 10.6 | |
| Percentage of Employees in Northeast China | % | 2.4 | |
| Percentage of Employees in West China | % | 5.7 | |
| Percentage of Female Employees | % | 45.5 | 44.4 |
| Percentage of Junior Management Employees | % | 83.5 | |
| Percentage of Male Employees | % | 54.5 | 55.6 |
| Percentage of Middle Management Employees | % | 15.5 | |
| Percentage of Senior Management Employees | % | 1 |
Lost days due to work injury.
| Standard Indicator | Unit | 2020 |
|---|---|---|
| Lost Days Due to Work-related Injuries | Day | 1394 |
Description of occupational health and safety measures adopted, and how they are implemented and monitored.
| Standard Indicator | Unit | 2020 |
|---|---|---|
| Number of People Receiving Training on Work Safety | participants | 18620 |
| Number of Production Safety Emergency Drills | times | 920 |
The percentage of employees trained by gender and employee category (e.g. senior management, middle management).
| Standard Indicator | Unit | 2020 |
|---|---|---|
| Percentage of Employees Trained | Percentage | 99 |
| Percentage of Trained Female Employees | Percentage | 44.5 |
| Percentage of Trained General Employees | Percentage | 83.8 |
| Percentage of Trained Male Employees | Percentage | 55.5 |
| Percentage of Trained Middle Management | Percentage | 15.3 |
| Percentage of Trained Senior Management | Percentage | 0.9 |
The average training hours completed per employee by gender and employee category.
| Standard Indicator | Unit | 2019 | 2020 |
|---|---|---|---|
| Average Training Hours (Female) | hours | 22.8 | 84.1 |
| Average Training Hours (General Staff) | hours | 87.3 | |
| Average Training Hours (Male) | hours | 30.6 | 89 |
| Average Training Hours (Middle Management) | hours | 88.7 | |
| Average Training Hours (Senior Management) | hours | 113.1 | |
| Average Training Hours per Employee | hours/employee | 8.7 | |
| Total Training Hours | hours | 100000 |
Number of suppliers by geographical region.
| Standard Indicator | Unit | 2020 |
|---|---|---|
| Number of Suppliers in Central China | 213 | |
| Number of Suppliers in East China | 331 | |
| Number of Suppliers in North China | 109 | |
| Number of Suppliers in Northeast China | 32 | |
| Number of Suppliers in West China | 101 | |
| Number of Total Suppliers | 786 |
Number of products and service related complaints received and how they are dealt with.
| Standard Indicator | Unit | 2020 |
|---|---|---|
| Complaints Handling Rate | % | 100 |
| Number of Products and Service Related Complaints | 3782 |
Description of preventive measures and whistle-blowing procedures, and how they are implemented and monitored.
| Standard Indicator | Unit | 2020 |
|---|---|---|
| Percentage of Suppliers Accepting Anti-corruption Policies | suppliers | 786 |
Description of anti-corruption training provided to directors and staff.
| Standard Indicator | Unit | 2020 |
|---|---|---|
| Number of Anti-corruption Training Session | 57 |
Resources contributed (e.g. money or time) to the focus area.
| Standard Indicator | Unit | 2020 |
|---|---|---|
| Total Public Welfare Donations | RMB | 860000 |
| Total Social Investment | RMB | 860000 |
| Total Volunteer Service Hours | hours | 1079 |