Environmental, Social and Governance Report 2020
Extracted ESG KPIs
KPIs are organized by ESG aspects.
The types of emissions and respective emissions data.
| Indicator | Unit | 2020 | Report Pages |
|---|---|---|---|
| Nitrogen oxide (g) | g | 55267.63 | 47 |
| Particulate matter (g) | g | 5369 | 47 |
| Sulphur oxide (g) | g | 88.1 | 47 |
Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2020 | Report Pages |
|---|---|---|---|
| Direct (Scope 1) GHG emissions (tCO2e) | tCO2e | 15.28 | 47 |
| Energy indirect (Scope 2) GHG emissions (tCO2e) | tCO2e | 316.73 | 47 |
Total hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2020 | Report Pages |
|---|---|---|---|
| Total hazardous waste (tonnes) | tonnes | 1.82 | 47 |
| Total waste (tonnes) | tonnes | 669.71 | 47 |
Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2020 | Report Pages |
|---|---|---|---|
| Total non-hazardous waste (tonnes) | tonnes | 667.89 | 47 |
Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2020 | Report Pages |
|---|---|---|---|
| Diesel fuel consumption (liters) | liters | 4879.63 | 47 |
| Electricity use (kWh) | kWh | 327205.29 | 47 |
| Gasoline consumption (liters) | liters | 648.65 | 47 |
| Natural gas consumption (m³) | m³ | 1862.75 | 47 |
Water consumption in total and intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2020 | Report Pages |
|---|---|---|---|
| Water consumption (tonnes) | tonnes | 1918.31 | 47 |
Total packaging material used for finished products (in tonnes) and, if applicable, with reference to per unit produced.
| Indicator | Unit | 2020 | Report Pages |
|---|---|---|---|
| Packaging materials used per product (g) | g | 33.73 | 47 |
| Total packaging that used non-renewable material (tonnes) | tonnes | 267.15 | 47 |
| Total packaging that used renewable material (tonnes) | tonnes | 2799.33 | 47 |
Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.
| Indicator | Unit | 2020 | Report Pages |
|---|---|---|---|
| Percentage of Chinese employees (Including Hong Kong, Macao and Taiwan) (%) | % | 100 | 47 |
| Percentage of employees above 50 (%) | % | 1 | 47 |
| Percentage of employees between 30-50 (%) | % | 63 | 47 |
| Percentage of employees under 30 (%) | % | 36 | 47 |
| Percentage of female employees (%) | % | 52 | 47 |
| Percentage of male employees (%) | % | 48 | 47 |
| Total number of employees | 2099 | 47 |
The percentage of employees trained by gender and employee category (e.g. senior management, middle management).
| Indicator | Unit | 2020 | Report Pages |
|---|---|---|---|
| Drafted and updated three versions of 'Guide to Returning to the Workplace for Corporations' in both Chinese and English | versions | 3 | 15 |
| Drafted the 'COVID-19 Treatment and Consultation: 100 Q&As' in both Chinese and English | Q&As | 100 | 15 |
Number of suppliers by geographical region.
| Indicator | Unit | 2020 | Report Pages |
|---|---|---|---|
| Number of suppliers | 2061 | 48 | |
| Suppliers abroad | 105 | 48 | |
| Suppliers in China (Including Hongkong, Macao and Taiwan) | 1956 | 48 |
Description of practices used to identify environmental and social risks along the supply chain, and how they are implemented and monitored.
| Indicator | Unit | 2020 | Report Pages |
|---|---|---|---|
| Number of suppliers conducting environmental or social impact assessment | 1547 | 48 | |
| Percentage of new suppliers screened by environmental or social criteria (%) | % | 75 | 48 |
Number of products and service related complaints received and how they are dealt with.
| Indicator | Unit | 2020 | Report Pages |
|---|---|---|---|
| Average daily consultation volume during peak hour on free online medical consultation platform | consultations per day | 150000 | 13 |
| Average daily consultation volume on free online medical consultation platform | consultations per day | 100000 | 13 |
| Peak hour user requests on free online medical consultation platform | requests per hour | 10000 | 13 |
Description of practices relating to observing and protecting intellectual property rights.
| Indicator | Unit | 2020 | Report Pages |
|---|---|---|---|
| Published and updated six versions of 'Covid-19 Medication Guide' | versions | 6 | 15 |
Focus areas of contribution (e.g. education, environmental concerns, labour needs, health, culture, sport).
| Indicator | Unit | 2020 | Report Pages |
|---|---|---|---|
| Prepared and updated seven versions of the 'Vernacular for a Full-Time Doctor during COVID-19' | versions | 7 | 15 |
Resources contributed (e.g. money or time) to the focus area.
| Indicator | Unit | 2020 | Report Pages |
|---|---|---|---|
| Medical supplies sent overseas in response to COVID-19 | RMB | 200000000 | 13 |
| Total users served by free online medical consultation platform | users | 11000000 | 13 |
| Total viewers of live streaming health education events | viewers | 26000000 | 13 |
The types of emissions and respective emissions data.
| Standard Indicator | Unit | 2020 |
|---|---|---|
| Airborne Particulate Matter (PM) Emissions | g | 5369 |
| NOₓ Emissions | g | 55267.63 |
| SOₓ Emissions | g | 88.1 |
Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2020 |
|---|---|---|
| Direct GHG Emissions (Scope 1) | tCO2e | 15.28 |
| Indirect Energy Emissions (Scope 2) | tCO2e | 316.73 |
| Total GHG Emissions | tCO2e | 332.01 |
Total hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2020 |
|---|---|---|
| Total Hazardous Waste | tonnes | 1.82 |
Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2020 |
|---|---|---|
| Non-Hazardous Waste Disposed | tonnes | 667.89 |
Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2020 |
|---|---|---|
| Diesel Fuel Consumption | liters | 4879.63 |
| Gasoline Consumption | liters | 648.65 |
| Natural Gas Consumption | m³ | 1862.75 |
| Purchased Electricity | kWh | 327205.29 |
Water consumption in total and intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2020 |
|---|---|---|
| Water Consumption | tonnes | 1918.31 |
Total packaging material used for finished products (in tonnes) and, if applicable, with reference to per unit produced.
| Standard Indicator | Unit | 2020 |
|---|---|---|
| Packaging Material Intensity (By Unit Product) | g | 33.73 |
| Packaging Materials Consumed | tonnes | 3066.48 |
Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.
| Standard Indicator | Unit | 2020 |
|---|---|---|
| Number of Total Employees | 2099 | |
| Percentage of Employees Aged 30-50 | % | 63 |
| Percentage of Employees Aged Above 50 | % | 1 |
| Percentage of Employees Aged Below 30 | % | 36 |
| Percentage of Female Employees | % | 52 |
| Percentage of Male Employees | % | 48 |
The percentage of employees trained by gender and employee category (e.g. senior management, middle management).
| Standard Indicator | Unit | 2020 |
|---|---|---|
| Percentage of Employees Trained | % | 94 |
| Percentage of Trained Executive Employees | % | 100 |
| Percentage of Trained Female Employees | % | 95 |
| Percentage of Trained Male Employees | % | 94 |
The average training hours completed per employee by gender and employee category.
| Standard Indicator | Unit |
|---|---|
| Average Training Hours (Female) | hours |
| Average Training Hours (Male) | hours |
| Average Training Hours per Employee | hours |
| Average Training Hours per FTE | hours |
| Total Training Hours | hours |
Number of suppliers by geographical region.
| Standard Indicator | Unit | 2020 |
|---|---|---|
| Number of Suppliers in Mainland China | 1956 | |
| Number of Suppliers in Overseas | 105 | |
| Number of Total Suppliers | 2061 |
Description of practices used to identify environmental and social risks along the supply chain, and how they are implemented and monitored.
| Standard Indicator | Unit | 2020 |
|---|---|---|
| Number of Suppliers Participated in Sustainability Risk Assessment | 1547 |
Number of products and service related complaints received and how they are dealt with.
| Standard Indicator | Unit |
|---|---|
| Number of Products and Service Related Complaints | |
| Total Number of Customer Complaints |
Number of concluded legal cases regarding corrupt practices brought against the issuer or its employees during the reporting period and the outcomes of the cases.
| Standard Indicator | Unit |
|---|---|
| Number of Confirmed Incidents of Corruption |
Description of anti-corruption training provided to directors and staff.
| Standard Indicator | Unit |
|---|---|
| Coverage Rate of Ethical Standards and Anti-Corruption Training | % |
| Coverage of Anti-corruption Training for Employees | % |
| Total Hours of Anti-corruption Training | hours |
Resources contributed (e.g. money or time) to the focus area.
| Standard Indicator | Unit | 2020 |
|---|---|---|
| Total In-kind Donations | RMB | 200000000 |