Environmental, Social and Governance Report 2020
Extracted ESG KPIs
KPIs are organized by ESG aspects.
Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2020 | Report Pages |
|---|---|---|---|
| Cooking oil - Peroxide value / Peroxyacid value testing | Times | 132 | 47 |
| Cooking oil - Peroxide value / Peroxyacid value testing result time | minute | 1 | 47 |
Description of how hazardous and non-hazardous wastes are handled, and a description of reduction target(s) set and steps taken to achieve them.
| Indicator | Unit | 2020 | Report Pages |
|---|---|---|---|
| Printed paper recycled from 7 stores in Guangdong | kg | 215 | 41 |
Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.
| Indicator | Unit | 2020 | Report Pages |
|---|---|---|---|
| Employee age distribution - 31 years old below | percent | 53% | 53 |
| Employee age distribution - 31-50 years old | percent | 33% | 53 |
| Employee age distribution - 50 years old above | percent | 14% | 53 |
| Employee gender distribution - Female | percent | 43% | 53 |
| Employee gender distribution - Male | percent | 57% | 53 |
| Employee geographic distribution - Beijing / Tianjin | percent | 31% | 53 |
| Employee geographic distribution - Chengdu | percent | 8% | 53 |
| Employee geographic distribution - East China | percent | 41% | 53 |
| Employee geographic distribution - Guangdong | percent | 17% | 53 |
| Employee geographic distribution - Hong Kong | percent | 3% | 53 |
| Employee type - Foundation staff | percent | 79% | 53 |
| Employee type - Interns | percent | 15% | 53 |
| Employee type - Middle and senior management | percent | 16% | 53 |
| Employee type - Part-time | percent | 9% | 53 |
| Employee type - Senior management | percent | 5% | 53 |
| Total number of employees in the Group | 3800 | 53 |
The percentage of employees trained by gender and employee category (e.g. senior management, middle management).
| Indicator | Unit | 2020 | Report Pages |
|---|---|---|---|
| Course content (By class) - Cultural and life enhancement | 17% | 54 | |
| Course content (By class) - Managerial skills | 16% | 54 | |
| Course content (By class) - Serving skills | 67% | 54 | |
| No. of class participants (Managerial skill) | people times | 44303 | 54 |
| No. of class participants (Serving skill) | people times | 12862 | 54 |
| No. of class participants (Total) | people times | 68694 | 54 |
| No. of participants (Basic Level) | people times | 51749 | 54 |
| No. of participants (Female) | people times | 32798 | 54 |
| No. of participants (Male) | people times | 35896 | 54 |
| No. of participants (Middle management) | people times | 13639 | 54 |
| No. of participants (Senior management) | people times | 3306 | 54 |
| No. of training/lesson (Culture and life enhancement) | 322 | 54 | |
| No. of training/lesson (Managerial skill) | 294 | 54 | |
| No. of training/lesson (Serving skill) | 1276 | 54 | |
| No. of training/lesson (Total) | 1892 | 54 | |
| Number of participants (By gender) - Female | 48% | 54 | |
| Number of participants (By gender) - Male | 52% | 54 | |
| Number of participants (By rank) - Basic level | 75% | 54 | |
| Number of participants (By rank) - Middle management | 20% | 54 | |
| Number of participants (By rank) - Senior management | 5% | 54 | |
| Number of store reviews by 5S Management Committee | stores | 28 | 47 |
| The way of attendance (By class) - Offline | 72% | 54 | |
| The way of attendance (By class) - Online platform | 28% | 54 |
The average training hours completed per employee by gender and employee category.
| Indicator | Unit | 2020 | Report Pages |
|---|---|---|---|
| Average training time/staff (Basic Level) | hours | 497 | 54 |
| Average training time/staff (Female) | hours | 615 | 54 |
| Average training time/staff (Male) | hours | 276 | 54 |
| Average training time/staff (Middle management) | hours | 133 | 54 |
| Average training time/staff (Senior management) | hours | 105 | 54 |
| Training hours (Culture and life enhancement) | hours | 236 | 54 |
| Training hours (Managerial skill) | hours | 453 | 54 |
| Training hours (Serving skill) | hours | 1642 | 54 |
| Training hours (Total) | hours | 2330 | 54 |
Number of suppliers by geographical region.
| Indicator | Unit | 2020 | Report Pages |
|---|---|---|---|
| Number of suppliers (total) | 467 | 47 | |
| Number of suppliers in eastern region (Shanghai/Suzhou/Hangzhou) | 188 | 47 | |
| Number of suppliers in northern region (Beijing) | 63 | 47 | |
| Number of suppliers in southern region (Shenzhen/Dongguan/Hong Kong) | 190 | 47 | |
| Number of suppliers in western region (Chengdu) | 26 | 47 |
Percentage of total products sold or shipped subject to recalls for safety and health reasons.
| Indicator | Unit | 2020 | Report Pages |
|---|---|---|---|
| Hands and utensils - Bacteria detection testing | Times | 72 | 47 |
| Hands and utensils - Bacteria detection testing result time | seconds | 15 | 47 |
| Seasonal products - The coliforms / total number of colonies testing | Times | 347 | 47 |
| Seasonal products - The coliforms / total number of colonies testing result time | hours | 48 | 47 |
Number of products and service related complaints received and how they are dealt with.
| Indicator | Unit | 2020 | Report Pages |
|---|---|---|---|
| Fresh meat - Moisture and Clenbuterol testing | Times | 144 | 47 |
| Fresh meat - Moisture and Clenbuterol testing result time | minutes | 5 | 47 |
| Fresh vegetables - Pesticide residues testing | Times | 169 | 47 |
| Fresh vegetables - Pesticide residues testing result time | minutes | 10 | 47 |
Description of quality assurance process and recall procedures.
| Indicator | Unit | 2020 | Report Pages |
|---|---|---|---|
| Number of stores with excellent results and awarded 'ERS 55 Model Shop' | stores | 19 | 47 |
Focus areas of contribution (e.g. education, environmental concerns, labour needs, health, culture, sport).
| Indicator | Unit | 2020 | Report Pages |
|---|---|---|---|
| No. of class participants (Culture and life enhancement) | people times | 11529 | 54 |
The types of emissions and respective emissions data.
| Standard Indicator | Unit | A1.1 |
|---|---|---|
| Airborne Particulate Matter (PM) Emissions | KG | 107 |
| NOâ‚“ Emissions | KG | 5569 |
| SOâ‚“ Emissions | KG | 46 |
Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit |
|---|---|
| Direct GHG Emissions (Scope 1) | Tonnes |
| Indirect Energy Emissions (Scope 2) | Tonnes |
| Scope 3 GHG Emissions (Business Travel) | Tonnes |
| Total GHG Emissions | Tonnes |
| Total GHG Emissions Intensity (By Revenue) | Tonnes / RMB1000 revenue |
Total hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit |
|---|---|
| Total Hazardous Waste | Tonnes |
| Total Hazardous Waste Intensity (By Revenue) | KG / RMB1000 revenue |
Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2020 |
|---|---|---|
| Non-Hazardous Waste Recycled | Tonnes | 435 |
| Total Non-Hazardous Waste Intensity (By Revenue) | KG / RMB1000 revenue | 5.6 |
Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit |
|---|---|
| Diesel Fuel Consumption | GJ |
| Direct Energy Intensity (By Revenue) | MWh / RMB1000 revenue |
| Gasoline Consumption | GJ |
| Natural Gas Consumption | GJ |
| Purchased Electricity | MWh |
| Purchased Heating | GJ |
| Total Direct Energy Consumption | MWh |
Water consumption in total and intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit |
|---|---|
| Water Consumption | cubic meters |
| Water Consumption Intensity (By Revenue) | cubic meter / RMB1000 revenue |
Description of energy use efficiency target(s) set and steps taken to achieve them.
| Standard Indicator | Unit |
|---|---|
| Electricity Usage Reduction Compared to Last Year | kilowatts (kwh) |
Total packaging material used for finished products (in tonnes) and, if applicable, with reference to per unit produced.
| Standard Indicator | Unit |
|---|---|
| Packaging Material Intensity (By Revenue) | KG / RMB1000 revenue |
| Packaging Materials Consumed | Tonnes |
Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.
| Standard Indicator | Unit | 2020 |
|---|---|---|
| Number of Total Employees | count | 3800 |
| Percentage of Employees Aged 30-50 | percent | 33 |
| Percentage of Employees Aged Above 50 | percent | 14 |
| Percentage of Employees Aged Below 30 | percent | 53 |
| Percentage of Employees in East China | percent | 41 |
| Percentage of Employees in Hong Kong | percent | 3 |
| Percentage of Female Employees | percent | 43 |
| Percentage of Male Employees | percent | 57 |
The percentage of employees trained by gender and employee category (e.g. senior management, middle management).
| Standard Indicator | Unit | 2020 |
|---|---|---|
| Percentage of Trained Female Employees | % | 48 |
| Percentage of Trained General Employees | % | 75 |
| Percentage of Trained Male Employees | % | 52 |
| Percentage of Trained Middle Management | % | 20 |
| Percentage of Trained Senior Management | % | 5 |
The average training hours completed per employee by gender and employee category.
| Standard Indicator | Unit | 2020 |
|---|---|---|
| Average Training Hours (Female) | hours | 615 |
| Average Training Hours (Male) | hours | 276 |
| Average Training Hours (Middle Management) | hours | 133 |
| Average Training Hours (Senior Management) | hours | 105 |
| Average Training Hours per Employee | hours | 497 |
| Total Training Hours | hours | 2330 |
Number of suppliers by geographical region.
| Standard Indicator | Unit | 2020 |
|---|---|---|
| Number of Suppliers in East China | 188 | |
| Number of Suppliers in North China | 63 | |
| Number of Suppliers in South China | 190 | |
| Number of Suppliers in West China | 26 | |
| Number of Total Suppliers | 467 |