Environmental, Social and Governance Report 2020
Extracted ESG KPIs
KPIs are organized by ESG aspects.
Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2018 | 2019 | 2020 | Report Pages |
|---|---|---|---|---|---|
| Recycling programs conducted (principal office, Hong Kong) | programs (Centralized paper recycling, Gold recycling) | 2 | 2 | 2 | 8 |
Description of energy use efficiency target(s) set and steps taken to achieve them.
| Indicator | Unit | 2018 | 2019 | 2020 | Report Pages |
|---|---|---|---|---|---|
| Electricity consumption reduction (principal office, Hong Kong) | % compared to 2017, % compared to 2019, % year-on-year | -8.8 | -10.91 | -6.98 | 8 |
Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.
| Indicator | Unit | 2020 | Report Pages |
|---|---|---|---|
| Employees with bachelor's degree or above | percentage | 88% | 10 |
| Employees with master's degree or higher | percentage | 36% | 10 |
| Engineers specializing in product design and development | percentage | 69% | 10 |
| Total headcount (excluding employees in testing center in Mainland China) | employees | 341 | 10 |
| Workforce based in Asia Pacific (Japan, Korea, Taiwan) | percentage | 22% | 10 |
| Workforce based in Hong Kong head office | percentage | 34% | 10 |
| Workforce based in Mainland China | percentage | 44% | 10 |
| Workforce by education: Bachelor's Degree | percentage | 52% | 10 |
| Workforce by education: Diploma/Certificate | percentage | 11% | 10 |
| Workforce by education: Master's Degree or above | percentage | 36% | 10 |
| Workforce by education: Others | percentage | 1% | 10 |
| Workforce by experience: 1-5 years | percentage | 17% | 10 |
| Workforce by experience: 11-15 years | percentage | 20% | 10 |
| Workforce by experience: 16-20 years | percentage | 18% | 10 |
| Workforce by experience: 6-10 years | percentage | 11% | 10 |
| Workforce by experience: <1 year | percentage | 15% | 10 |
| Workforce by experience: >20 years | percentage | 19% | 10 |
| Workforce by function: Others | percentage | 18% | 10 |
| Workforce by function: Product Development | percentage | 69% | 10 |
| Workforce by function: Quality and Manufacturing | percentage | 13% | 10 |
The percentage of employees trained by gender and employee category (e.g. senior management, middle management).
| Indicator | Unit | 2018 | 2019 | 2020 | Report Pages |
|---|---|---|---|---|---|
| Average years of working experience (entire team) | years | 14 | 10 | ||
| Environmental protection activities for staff (principal office, Hong Kong) | activities (Red packets recycling, Rechargeable batteries recycling, Weekly green tips) | 3 | 3 | 3 | 8 |
Number of suppliers by geographical region.
| Indicator | Unit | 2020 | Report Pages |
|---|---|---|---|
| Suppliers located in Japan (percentage of total suppliers) | % | 6 | 13 |
| Suppliers located in Korea (percentage of total suppliers) | % | 9 | 13 |
| Suppliers located in Mainland China (percentage of total suppliers) | % | 47 | 13 |
| Suppliers located in Taiwan (percentage of total suppliers) | % | 38 | 13 |
| Total number of suppliers and subcontractors | 34 | 13 |
Description of practices relating to engaging suppliers, number of suppliers where the practices are being implemented, and how they are implemented and monitored.
| Indicator | Unit | 2020 | Report Pages |
|---|---|---|---|
| Major suppliers with ISO9001 and ISO14001 certification (percentage) | % | 100 | 13 |
| Suppliers subject to annual quality reviews (percentage of specific materials or services) | % | 30 | 13 |
Number of products and service related complaints received and how they are dealt with.
| Indicator | Unit | 2020 | Report Pages |
|---|---|---|---|
| Achievement rate for first level CI (Customer Incidents) handling | % | 85.4 | 13 |
| Number of customer satisfaction surveys (CSS) conducted | 13 | 13 |
Description of energy use efficiency target(s) set and steps taken to achieve them.
| Standard Indicator | Unit | 2018 | 2019 | 2020 |
|---|---|---|---|---|
| Electricity Usage Reduction Percentage Compared to Last Year | % | -8.8 | -10.91 | -6.98 |
| Office Electricity Consumption Reduction Compared to Last Year | % | -8.8 | -10.91 | -6.98 |
Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.
| Standard Indicator | Unit | 2020 |
|---|---|---|
| Number of Total Employees | employees | 341 |
| Percentage of Bachelor's Degree Employees | percentage | 52 |
| Percentage of Employees in Asia | percentage | 22 |
| Percentage of Employees in Hong Kong | percentage | 34 |
| Percentage of Employees in Mainland China | percentage | 44 |
| Percentage of Master's Degree Employees | percentage | 36 |
Number of suppliers by geographical region.
| Standard Indicator | Unit | 2020 |
|---|---|---|
| Number of Suppliers in Mainland China | 16 | |
| Number of Total Suppliers | 34 | |
| Total Number of Suppliers in Japan | 2 | |
| Total Number of Suppliers in Korea | 3 | |
| Total Number of Suppliers in Taiwan | 13 |
Description of practices relating to engaging suppliers, number of suppliers where the practices are being implemented, and how they are implemented and monitored.
| Standard Indicator | Unit | 2020 |
|---|---|---|
| Number of Suppliers Certified to ISO 9001 Quality Management System | % | 100 |