2020 Environmental, Social and Governance Report
Extracted ESG KPIs
KPIs are organized by ESG aspects.
The types of emissions and respective emissions data.
Indicator | Unit | 2018 | 2019 | 2020 | Report Pages |
---|---|---|---|---|---|
Carbon monoxide emissions | Kilogram | 1352.69 | 930.03 | 1162.94 | 6 |
NOx emissions | Kilogram | 3330.48 | 3176.7 | 3073.22 | 6 |
PM emissions | Kilogram | 6.84 | 4.99 | 11.39 | 6 |
SOx emissions | Kilogram | 134.77 | 128.28 | 123.08 | 6 |
Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
Indicator | Unit | 2018 | 2019 | 2020 | Report Pages |
---|---|---|---|---|---|
Direct emission (category one) | Ton | 944.39 | 909.31 | 1024.48 | 6 |
Greenhouse gas emissions per square meter of floor area (category one and category two) | Ton/Square meter | 0.05 | 0.05 | 0.03 | 6 |
Indirect emission (category two) | Ton | 24457.24 | 24843.01 | 17947.15 | 6 |
Total greenhouse gas emissions (category one and category two) | Ton | 25401.63 | 25752.32 | 18971.63 | 6 |
Total hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
Indicator | Unit | 2018 | 2019 | 2020 | Report Pages |
---|---|---|---|---|---|
Total amount of hazardous waste per square meter of floor area | Ton/Square meter | 0.0003 | 0.0004 | 0.0005 | 6 |
Total hazardous waste | Ton | 185.89 | 230.11 | 262.22 | 6 |
Waste toner | Ton | 57.84 | 52.2 | 57.24 | 6 |
Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
Indicator | Unit | 2018 | 2019 | 2020 | Report Pages |
---|---|---|---|---|---|
Kitchen garbage | Ton | 43.8 | 60.62 | 6 | |
Office waste | Ton | 32.7 | 44.9 | 59.4 | 6 |
Total amount of non-hazardous waste | Ton | 32.7 | 88.7 | 120.01 | 6 |
Total amount of non-hazardous waste per square meter of floor area | Ton/Square meter | 0.0001 | 0.0002 | 0.0002 | 6 |
Waste ink cartridge | Ton | 21.35 | 18.21 | 19.47 | 6 |
Waste toner cartridge | Ton | 74 | 71 | 65.15 | 6 |
Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).
Indicator | Unit | 2018 | 2019 | 2020 | Report Pages |
---|---|---|---|---|---|
Coal gas consumption | Cubic meter | 80406 | 5600 | 7002.06 | 6 |
Energy consumption per square meter of floor area | tce/Square meter | 0.01 | 0.01 | 0.01 | 6 |
Facility diesel oil consumption | Liter | 5167 | 6 | ||
Fuel consumption of official vehicle | Liter | 264719 | 181464 | 166398.92 | 6 |
Natural gas consumption | Cubic meter | 315635.8 | 306684 | 294541.77 | 6 |
Purchased electricity | Kilowatt-hour | 4625293.18 | 4727557.05 | 1349534.88 | 6 |
Total direct energy consumption | tce | 705.06 | 603.47 | 578.16 | 6 |
Total energy consumption | tce | 6422.76 | 6411.36 | 4773.91 | 6 |
Total indirect energy consumption | tce | 5717.7 | 5807.89 | 4195.75 | 6 |
Water consumption in total and intensity (e.g. per unit of production volume, per facility).
Indicator | Unit | 2018 | 2019 | 2020 | Report Pages |
---|---|---|---|---|---|
Daily water consumption | Ton | 345899.57 | 375932 | 359463.53 | 6 |
Daily water consumption per square meter of floor area | Ton/Square meter | 0.63 | 0.66 | 0.65 | 6 |
Total packaging material used for finished products (in tonnes) and, if applicable, with reference to per unit produced.
Indicator | Unit | 2018 | 2019 | 2020 | Report Pages |
---|---|---|---|---|---|
Total consumption of copy paper | Ton | 192.25 | 145.44 | 102.57 | 6 |
Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.
Indicator | Unit | 2018 | 2019 | 2020 | Report Pages |
---|---|---|---|---|---|
Employees aged 30–50 (total workforce by age group) | Person | 7170 | 1573 | 986 | 5 |
Employees aged ≤ 30 (total workforce by age group) | Person | 5477 | 4851 | 4427 | 5 |
Employees aged ≥ 50 (total workforce by age group) | Person | 928 | 1067 | 1163 | 5 |
Female employees (total workforce by gender) | Person | 7186 | 7009 | 6829 | 5 |
Full-time employees (total workforce by employment type) | Person | 13575 | 13491 | 13396 | 5 |
Male employees (total workforce by gender) | Person | 6367 | 6482 | 6567 | 5 |
Operating revenue | RMB (100 million) | 167.84 | 190.22 | 194.28 | 5 |
Total assets | RMB (100 million) | 6204.44 | 7098.85 | 7574.83 | 5 |
Total loans | RMB (100 million) | 2543.7 | 2992.05 | 3570.26 | 5 |
Total number of employees | Person | 13575 | 13491 | 13396 | 5 |
Total workforce by region: Inside Henan except Zhengzhou | Person | 11326 | 11064 | 10761 | 5 |
Total workforce by region: Outside Henan | Person | 107 | 14 | 5 | |
Total workforce by region: Zhengzhou where the head office is located | Person | 2249 | 2427 | 2635 | 5 |
Employee turnover rate by gender, age group and geographical region.
Indicator | Unit | 2018 | 2019 | 2020 | Report Pages |
---|---|---|---|---|---|
Employee turnover rate by age group: 30–50 | % | 3.12 | 2.41 | 1.87 | 5 |
Employee turnover rate by age group: ≤ 30 | % | 1.16 | 1.42 | 1.34 | 5 |
Employee turnover rate by age group: ≥ 50 | % | 0.07 | 0.08 | 0.08 | 5 |
Employee turnover rate by gender: Female employees | % | 2.25 | 2.23 | 1.57 | 5 |
Employee turnover rate by gender: Male employees | % | 2.11 | 1.68 | 1.72 | 5 |
Employee turnover rate by region: Inside Henan except Zhengzhou | % | 2.75 | 2.65 | 2.29 | 5 |
Employee turnover rate by region: Zhengzhou where the head office is located | % | 1.61 | 1.26 | 1 | 5 |
Number and rate of work-related fatalities occurred in each of the past three years including the reporting year.
Indicator | Unit | 2018 | 2019 | 2020 | Report Pages |
---|---|---|---|---|---|
Work-related injuries | Person | 17 | 14 | 17 | 5 |
Lost days due to work injury.
Indicator | Unit | 2018 | 2019 | 2020 | Report Pages |
---|---|---|---|---|---|
Lost days due to work injury | Day | 1586 | 1923 | 1699 | 5 |
The percentage of employees trained by gender and employee category (e.g. senior management, middle management).
Indicator | Unit | 2018 | 2019 | 2020 | Report Pages |
---|---|---|---|---|---|
Proportion of trainees by employee category: Employees | % | 100 | 100 | 100 | 5 |
Proportion of trainees by employee category: Middle management | % | 100 | 100 | 100 | 5 |
Proportion of trainees by employee category: Senior management | % | 100 | 100 | 100 | 5 |
Proportion of trainees by gender: Female employees | % | 100 | 100 | 100 | 5 |
Proportion of trainees by gender: Male employees | % | 100 | 100 | 100 | 5 |
The average training hours completed per employee by gender and employee category.
Indicator | Unit | 2018 | 2019 | 2020 | Report Pages |
---|---|---|---|---|---|
Average training hours of employees by gender: Female employees | Hour | 89 | 94 | 117 | 5 |
Average training hours of employees by gender: Male employees | Hour | 89 | 95 | 117 | 5 |
The average training hours completed per employee by gender and employee category: Employees | Hour | 89 | 96 | 118 | 5 |
The average training hours completed per employee by gender and employee category: Middle management | Hour | 76 | 80 | 80 | 5 |
The average training hours completed per employee by gender and employee category: Senior management | Hour | 66.5 | 77 | 45 | 5 |
Number of suppliers by geographical region.
Indicator | Unit | 2018 | 2019 | 2020 | Report Pages |
---|---|---|---|---|---|
Agriculture related loan balance | RMB (100 million) | 552 | 698 | 667 | 5 |
Inside Henan suppliers | 537 | 122 | 6 | ||
Micro and small loan balance | RMB (100 million) | 343.61 | 420.28 | 508.13 | 5 |
Outside Henan suppliers | 196 | 187 | 6 | ||
Total number of suppliers | 733 | 309 | 6 |
Description of practices relating to engaging suppliers, number of suppliers where the practices are being implemented, and how they are implemented and monitored.
Indicator | Unit | 2019 | 2020 | Report Pages |
---|---|---|---|---|
Supplier review coverage | % | 100 | 100 | 6 |
Number of products and service related complaints received and how they are dealt with.
Indicator | Unit | 2018 | 2019 | 2020 | Report Pages |
---|---|---|---|---|---|
Incoming call customer satisfaction | % | 99.5 | 99.6 | 99.56 | 6 |
Online customer service satisfaction | % | 94 | 94.75 | 94.1 | 6 |
Received number of complaints about product and service | 314 | 479 | 592 | 6 |
Number of concluded legal cases regarding corrupt practices brought against the issuer or its employees during the reporting period and the outcomes of the cases.
Indicator | Unit | 2018 | 2019 | 2020 | Report Pages |
---|---|---|---|---|---|
Provisioning coverage ratio | % | 156.11 | 151.77 | 153.31 | 5 |
Focus areas of contribution (e.g. education, environmental concerns, labour needs, health, culture, sport).
Indicator | Unit | 2018 | 2019 | 2020 | Report Pages |
---|---|---|---|---|---|
Green loan balance | RMB (100 million) | 16.02 | 24.17 | 46.15 | 5 |
Resources contributed (e.g. money or time) to the focus area.
Indicator | Unit | 2020 | Report Pages |
---|---|---|---|
Duration of volunteer activities | Hour | 3959 | 6 |
Total charitable donations | RMB (10 thousand) | 1157.89 | 6 |
The types of emissions and respective emissions data.
Standard Indicator | Unit | 2018 | 2019 | 2020 |
---|---|---|---|---|
Airborne Particulate Matter (PM) Emissions | Kilogram | 6.84 | 4.99 | 11.39 |
NOâ‚“ Emissions | Kilogram | 3330.48 | 3176.7 | 3073.22 |
SOâ‚“ Emissions | Kilogram | 134.77 | 128.28 | 123.08 |
Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
Standard Indicator | Unit | 2018 | 2019 | 2020 |
---|---|---|---|---|
Direct GHG Emissions (Scope 1) | Ton | 944.39 | 909.31 | 1024.48 |
Indirect Energy Emissions (Scope 2) | Ton | 24457.24 | 24843.01 | 17947.15 |
Total GHG Emissions | Ton | 25401.63 | 25752.32 | 18971.63 |
Total GHG Emissions Intensity (By Area) | Ton/Square meter | 0.05 | 0.05 | 0.03 |
Total hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
Standard Indicator | Unit | 2018 | 2019 | 2020 |
---|---|---|---|---|
Total Hazardous Waste | Ton | 185.89 | 230.11 | 262.22 |
Total Hazardous Waste Intensity (By Area) | Ton/Square meter | 0.0003 | 0.0004 | 0.0005 |
Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
Standard Indicator | Unit | 2018 | 2019 | 2020 |
---|---|---|---|---|
Non-Hazardous Waste (Domestic Waste) | Ton | 32.7 | 88.7 | 120.01 |
Non-Hazardous Waste (Kitchen Waste) | Ton | 43.8 | 60.62 | |
Non-Hazardous Waste (Office Waste) | Ton | 32.7 | 44.9 | 59.4 |
Total Non-Hazardous Waste Intensity (By Area) | Ton/Square meter | 0.0001 | 0.0002 | 0.0002 |
Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).
Standard Indicator | Unit | 2018 | 2019 | 2020 |
---|---|---|---|---|
Energy Consumption Intensity (By Area) | tce/Square meter | 0.01 | 0.01 | 0.01 |
Natural Gas Consumption | Cubic meter | 315635.8 | 306684 | 294541.77 |
Purchased Electricity | Kilowatt-hour | 4625293.18 | 4727557.05 | 1349534.88 |
Total Direct Energy Consumption | tce | 705.06 | 603.47 | 578.16 |
Total Energy Consumption | tce | 6422.76 | 6411.36 | 4773.91 |
Total Indirect Energy Consumption | tce | 5717.7 | 5807.89 | 4195.75 |
Water consumption in total and intensity (e.g. per unit of production volume, per facility).
Standard Indicator | Unit | 2018 | 2019 | 2020 |
---|---|---|---|---|
Water Consumption | Ton | 345899.57 | 375932 | 359463.53 |
Total packaging material used for finished products (in tonnes) and, if applicable, with reference to per unit produced.
Standard Indicator | Unit | 2018 | 2019 | 2020 |
---|---|---|---|---|
Packaging Material Consumption (Paper) | Ton | 192.25 | 145.44 | 102.57 |
Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.
Standard Indicator | Unit | 2018 | 2019 | 2020 |
---|---|---|---|---|
Number of Employees Aged 30-50 | Person | 7170 | 1573 | 986 |
Number of Employees Aged Above 50 | Person | 928 | 1067 | 1163 |
Number of Employees Aged Below 30 | Person | 5477 | 4851 | 4427 |
Number of Female Employees | Person | 7186 | 7009 | 6829 |
Number of Full-time Employees | Person | 13575 | 13491 | 13396 |
Number of Male Employees | Person | 6367 | 6482 | 6567 |
Number of Total Employees | Person | 13575 | 13491 | 13396 |
Percentage of Employees Aged 30-50 | % | 52.81 | 11.66 | 7.36 |
Percentage of Employees Aged Above 50 | % | 6.83 | 7.91 | 8.68 |
Percentage of Employees Aged Below 30 | % | 40.35 | 35.95 | 33.05 |
Percentage of Female Employees | % | 52.94 | 51.96 | 50.99 |
Percentage of Full-time Employees | % | 100 | 100 | 100 |
Percentage of Male Employees | % | 46.89 | 48.04 | 49.01 |
Employee turnover rate by gender, age group and geographical region.
Standard Indicator | Unit | 2018 | 2019 | 2020 |
---|---|---|---|---|
Turnover Rate of Employees Aged 30-50 | % | 3.12 | 2.41 | 1.87 |
Turnover Rate of Employees Aged Above 50 | % | 0.07 | 0.08 | 0.08 |
Turnover Rate of Employees Aged Below 30 | % | 1.16 | 1.42 | 1.34 |
Turnover Rate of Female Employees | % | 2.25 | 2.23 | 1.57 |
Turnover Rate of Male Employees | % | 2.11 | 1.68 | 1.72 |
Lost days due to work injury.
Standard Indicator | Unit | 2018 | 2019 | 2020 |
---|---|---|---|---|
Lost Days Due to Work-related Injuries | Day | 1586 | 1923 | 1699 |
The percentage of employees trained by gender and employee category (e.g. senior management, middle management).
Standard Indicator | Unit | 2018 | 2019 | 2020 |
---|---|---|---|---|
Percentage of Employees Trained | % | 100 | 100 | 100 |
Percentage of Trained Female Employees | % | 100 | 100 | 100 |
Percentage of Trained Male Employees | % | 100 | 100 | 100 |
Percentage of Trained Middle Management | % | 100 | 100 | 100 |
Percentage of Trained Senior Management | % | 100 | 100 | 100 |
The average training hours completed per employee by gender and employee category.
Standard Indicator | Unit | 2018 | 2019 | 2020 |
---|---|---|---|---|
Average Training Hours (Female) | Hour | 89 | 94 | 117 |
Average Training Hours (Male) | Hour | 89 | 95 | 117 |
Average Training Hours (Middle Management) | Hour | 76 | 80 | 80 |
Average Training Hours (Senior Management) | Hour | 66.5 | 77 | 45 |
Average Training Hours per Employee | Hour | 89 | 96 | 118 |
Number of suppliers by geographical region.
Standard Indicator | Unit | 2019 | 2020 |
---|---|---|---|
Number of Local Suppliers | 537 | 122 | |
Number of Total Suppliers | 733 | 309 |
Number of products and service related complaints received and how they are dealt with.
Standard Indicator | Unit | 2018 | 2019 | 2020 |
---|---|---|---|---|
Number of Products and Service Related Complaints | 314 | 479 | 592 | |
Total Number of Customer Complaints | 314 | 479 | 592 |
Resources contributed (e.g. money or time) to the focus area.
Standard Indicator | Unit | 2020 |
---|---|---|
Total Public Welfare Donations | RMB (10 thousand) | 1157.89 |
Total Volunteer Service Hours | Hour | 3959 |