2020 Environmental, Social and Governance Report

Year: 2020
Published: 2021-07-19
Status: Processed

Extracted ESG KPIs

KPIs are organized by ESG aspects.

The types of emissions and respective emissions data.

Indicator Unit 2018 2019 2020 Report Pages
Carbon monoxide emissions Kilogram 1352.69 930.03 1162.94 6
NOx emissions Kilogram 3330.48 3176.7 3073.22 6
PM emissions Kilogram 6.84 4.99 11.39 6
SOx emissions Kilogram 134.77 128.28 123.08 6

Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Indicator Unit 2018 2019 2020 Report Pages
Direct emission (category one) Ton 944.39 909.31 1024.48 6
Greenhouse gas emissions per square meter of floor area (category one and category two) Ton/Square meter 0.05 0.05 0.03 6
Indirect emission (category two) Ton 24457.24 24843.01 17947.15 6
Total greenhouse gas emissions (category one and category two) Ton 25401.63 25752.32 18971.63 6

Total hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Indicator Unit 2018 2019 2020 Report Pages
Total amount of hazardous waste per square meter of floor area Ton/Square meter 0.0003 0.0004 0.0005 6
Total hazardous waste Ton 185.89 230.11 262.22 6
Waste toner Ton 57.84 52.2 57.24 6

Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Indicator Unit 2018 2019 2020 Report Pages
Kitchen garbage Ton 43.8 60.62 6
Office waste Ton 32.7 44.9 59.4 6
Total amount of non-hazardous waste Ton 32.7 88.7 120.01 6
Total amount of non-hazardous waste per square meter of floor area Ton/Square meter 0.0001 0.0002 0.0002 6
Waste ink cartridge Ton 21.35 18.21 19.47 6
Waste toner cartridge Ton 74 71 65.15 6

Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).

Indicator Unit 2018 2019 2020 Report Pages
Coal gas consumption Cubic meter 80406 5600 7002.06 6
Energy consumption per square meter of floor area tce/Square meter 0.01 0.01 0.01 6
Facility diesel oil consumption Liter 5167 6
Fuel consumption of official vehicle Liter 264719 181464 166398.92 6
Natural gas consumption Cubic meter 315635.8 306684 294541.77 6
Purchased electricity Kilowatt-hour 4625293.18 4727557.05 1349534.88 6
Total direct energy consumption tce 705.06 603.47 578.16 6
Total energy consumption tce 6422.76 6411.36 4773.91 6
Total indirect energy consumption tce 5717.7 5807.89 4195.75 6

Water consumption in total and intensity (e.g. per unit of production volume, per facility).

Indicator Unit 2018 2019 2020 Report Pages
Daily water consumption Ton 345899.57 375932 359463.53 6
Daily water consumption per square meter of floor area Ton/Square meter 0.63 0.66 0.65 6

Total packaging material used for finished products (in tonnes) and, if applicable, with reference to per unit produced.

Indicator Unit 2018 2019 2020 Report Pages
Total consumption of copy paper Ton 192.25 145.44 102.57 6

Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.

Indicator Unit 2018 2019 2020 Report Pages
Employees aged 30–50 (total workforce by age group) Person 7170 1573 986 5
Employees aged ≤ 30 (total workforce by age group) Person 5477 4851 4427 5
Employees aged ≥ 50 (total workforce by age group) Person 928 1067 1163 5
Female employees (total workforce by gender) Person 7186 7009 6829 5
Full-time employees (total workforce by employment type) Person 13575 13491 13396 5
Male employees (total workforce by gender) Person 6367 6482 6567 5
Operating revenue RMB (100 million) 167.84 190.22 194.28 5
Total assets RMB (100 million) 6204.44 7098.85 7574.83 5
Total loans RMB (100 million) 2543.7 2992.05 3570.26 5
Total number of employees Person 13575 13491 13396 5
Total workforce by region: Inside Henan except Zhengzhou Person 11326 11064 10761 5
Total workforce by region: Outside Henan Person 107 14 5
Total workforce by region: Zhengzhou where the head office is located Person 2249 2427 2635 5

Employee turnover rate by gender, age group and geographical region.

Indicator Unit 2018 2019 2020 Report Pages
Employee turnover rate by age group: 30–50 % 3.12 2.41 1.87 5
Employee turnover rate by age group: ≤ 30 % 1.16 1.42 1.34 5
Employee turnover rate by age group: ≥ 50 % 0.07 0.08 0.08 5
Employee turnover rate by gender: Female employees % 2.25 2.23 1.57 5
Employee turnover rate by gender: Male employees % 2.11 1.68 1.72 5
Employee turnover rate by region: Inside Henan except Zhengzhou % 2.75 2.65 2.29 5
Employee turnover rate by region: Zhengzhou where the head office is located % 1.61 1.26 1 5

Number and rate of work-related fatalities occurred in each of the past three years including the reporting year.

Indicator Unit 2018 2019 2020 Report Pages
Work-related injuries Person 17 14 17 5

Lost days due to work injury.

Indicator Unit 2018 2019 2020 Report Pages
Lost days due to work injury Day 1586 1923 1699 5

The percentage of employees trained by gender and employee category (e.g. senior management, middle management).

Indicator Unit 2018 2019 2020 Report Pages
Proportion of trainees by employee category: Employees % 100 100 100 5
Proportion of trainees by employee category: Middle management % 100 100 100 5
Proportion of trainees by employee category: Senior management % 100 100 100 5
Proportion of trainees by gender: Female employees % 100 100 100 5
Proportion of trainees by gender: Male employees % 100 100 100 5

The average training hours completed per employee by gender and employee category.

Indicator Unit 2018 2019 2020 Report Pages
Average training hours of employees by gender: Female employees Hour 89 94 117 5
Average training hours of employees by gender: Male employees Hour 89 95 117 5
The average training hours completed per employee by gender and employee category: Employees Hour 89 96 118 5
The average training hours completed per employee by gender and employee category: Middle management Hour 76 80 80 5
The average training hours completed per employee by gender and employee category: Senior management Hour 66.5 77 45 5

Number of suppliers by geographical region.

Indicator Unit 2018 2019 2020 Report Pages
Agriculture related loan balance RMB (100 million) 552 698 667 5
Inside Henan suppliers 537 122 6
Micro and small loan balance RMB (100 million) 343.61 420.28 508.13 5
Outside Henan suppliers 196 187 6
Total number of suppliers 733 309 6

Description of practices relating to engaging suppliers, number of suppliers where the practices are being implemented, and how they are implemented and monitored.

Indicator Unit 2019 2020 Report Pages
Supplier review coverage % 100 100 6

Number of products and service related complaints received and how they are dealt with.

Indicator Unit 2018 2019 2020 Report Pages
Incoming call customer satisfaction % 99.5 99.6 99.56 6
Online customer service satisfaction % 94 94.75 94.1 6
Received number of complaints about product and service 314 479 592 6

Number of concluded legal cases regarding corrupt practices brought against the issuer or its employees during the reporting period and the outcomes of the cases.

Indicator Unit 2018 2019 2020 Report Pages
Provisioning coverage ratio % 156.11 151.77 153.31 5

Focus areas of contribution (e.g. education, environmental concerns, labour needs, health, culture, sport).

Indicator Unit 2018 2019 2020 Report Pages
Green loan balance RMB (100 million) 16.02 24.17 46.15 5

Resources contributed (e.g. money or time) to the focus area.

Indicator Unit 2020 Report Pages
Duration of volunteer activities Hour 3959 6
Total charitable donations RMB (10 thousand) 1157.89 6

The types of emissions and respective emissions data.

Standard Indicator Unit 2018 2019 2020
Airborne Particulate Matter (PM) Emissions Kilogram 6.84 4.99 11.39
NOâ‚“ Emissions Kilogram 3330.48 3176.7 3073.22
SOâ‚“ Emissions Kilogram 134.77 128.28 123.08

Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Standard Indicator Unit 2018 2019 2020
Direct GHG Emissions (Scope 1) Ton 944.39 909.31 1024.48
Indirect Energy Emissions (Scope 2) Ton 24457.24 24843.01 17947.15
Total GHG Emissions Ton 25401.63 25752.32 18971.63
Total GHG Emissions Intensity (By Area) Ton/Square meter 0.05 0.05 0.03

Total hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Standard Indicator Unit 2018 2019 2020
Total Hazardous Waste Ton 185.89 230.11 262.22
Total Hazardous Waste Intensity (By Area) Ton/Square meter 0.0003 0.0004 0.0005

Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Standard Indicator Unit 2018 2019 2020
Non-Hazardous Waste (Domestic Waste) Ton 32.7 88.7 120.01
Non-Hazardous Waste (Kitchen Waste) Ton 43.8 60.62
Non-Hazardous Waste (Office Waste) Ton 32.7 44.9 59.4
Total Non-Hazardous Waste Intensity (By Area) Ton/Square meter 0.0001 0.0002 0.0002

Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).

Standard Indicator Unit 2018 2019 2020
Energy Consumption Intensity (By Area) tce/Square meter 0.01 0.01 0.01
Natural Gas Consumption Cubic meter 315635.8 306684 294541.77
Purchased Electricity Kilowatt-hour 4625293.18 4727557.05 1349534.88
Total Direct Energy Consumption tce 705.06 603.47 578.16
Total Energy Consumption tce 6422.76 6411.36 4773.91
Total Indirect Energy Consumption tce 5717.7 5807.89 4195.75

Water consumption in total and intensity (e.g. per unit of production volume, per facility).

Standard Indicator Unit 2018 2019 2020
Water Consumption Ton 345899.57 375932 359463.53

Total packaging material used for finished products (in tonnes) and, if applicable, with reference to per unit produced.

Standard Indicator Unit 2018 2019 2020
Packaging Material Consumption (Paper) Ton 192.25 145.44 102.57

Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.

Standard Indicator Unit 2018 2019 2020
Number of Employees Aged 30-50 Person 7170 1573 986
Number of Employees Aged Above 50 Person 928 1067 1163
Number of Employees Aged Below 30 Person 5477 4851 4427
Number of Female Employees Person 7186 7009 6829
Number of Full-time Employees Person 13575 13491 13396
Number of Male Employees Person 6367 6482 6567
Number of Total Employees Person 13575 13491 13396
Percentage of Employees Aged 30-50 % 52.81 11.66 7.36
Percentage of Employees Aged Above 50 % 6.83 7.91 8.68
Percentage of Employees Aged Below 30 % 40.35 35.95 33.05
Percentage of Female Employees % 52.94 51.96 50.99
Percentage of Full-time Employees % 100 100 100
Percentage of Male Employees % 46.89 48.04 49.01

Employee turnover rate by gender, age group and geographical region.

Standard Indicator Unit 2018 2019 2020
Turnover Rate of Employees Aged 30-50 % 3.12 2.41 1.87
Turnover Rate of Employees Aged Above 50 % 0.07 0.08 0.08
Turnover Rate of Employees Aged Below 30 % 1.16 1.42 1.34
Turnover Rate of Female Employees % 2.25 2.23 1.57
Turnover Rate of Male Employees % 2.11 1.68 1.72

Lost days due to work injury.

Standard Indicator Unit 2018 2019 2020
Lost Days Due to Work-related Injuries Day 1586 1923 1699

The percentage of employees trained by gender and employee category (e.g. senior management, middle management).

Standard Indicator Unit 2018 2019 2020
Percentage of Employees Trained % 100 100 100
Percentage of Trained Female Employees % 100 100 100
Percentage of Trained Male Employees % 100 100 100
Percentage of Trained Middle Management % 100 100 100
Percentage of Trained Senior Management % 100 100 100

The average training hours completed per employee by gender and employee category.

Standard Indicator Unit 2018 2019 2020
Average Training Hours (Female) Hour 89 94 117
Average Training Hours (Male) Hour 89 95 117
Average Training Hours (Middle Management) Hour 76 80 80
Average Training Hours (Senior Management) Hour 66.5 77 45
Average Training Hours per Employee Hour 89 96 118

Number of suppliers by geographical region.

Standard Indicator Unit 2019 2020
Number of Local Suppliers 537 122
Number of Total Suppliers 733 309

Number of products and service related complaints received and how they are dealt with.

Standard Indicator Unit 2018 2019 2020
Number of Products and Service Related Complaints 314 479 592
Total Number of Customer Complaints 314 479 592

Resources contributed (e.g. money or time) to the focus area.

Standard Indicator Unit 2020
Total Public Welfare Donations RMB (10 thousand) 1157.89
Total Volunteer Service Hours Hour 3959