ENVIRONMENTAL, SOCIAL AND GOVERNANCE REPORT 2020
Extracted ESG KPIs
KPIs are organized by ESG aspects.
Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2020 | Report Pages |
|---|---|---|---|
| Greenhouse gas emissions per unit revenue | tonne CO2 equivalent/ten thousand revenue | 0.022 | 42 |
| Total greenhouse gas emissions | tonne CO2 equivalent | 2441 | 42 |
Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2020 | Report Pages |
|---|---|---|---|
| Energy consumption per unit revenue | tonne of coal equivalent per ten thousand revenue | 0.004 | 42 |
| Total comprehensive energy consumption | tonne of coal equivalent | 426 | 42 |
| Use of purchased electricity | kWh | 3470083 | 42 |
Water consumption in total and intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2020 | Report Pages |
|---|---|---|---|
| Waste water discharge | tonne | 3812 | 44 |
| Waste water discharge per unit revenue | tonne/ten thousand revenue | 0.035 | 44 |
| Water consumption | tonne | 4765 | 42 |
| Water consumption per unit revenue | tonne/ten thousand revenue | 0.043 | 42 |
Description of occupational health and safety measures adopted, and how they are implemented and monitored.
| Indicator | Unit | 2020 | Report Pages |
|---|---|---|---|
| ISO 45001:2018 certification obtained by Zhenro Services Group | obtained | 57 |
Number of suppliers by geographical region.
| Indicator | Unit | 2020 | Report Pages |
|---|---|---|---|
| 2020 China Property Management Companies in terms of Overall Strength | ranking | 16 | 15 |
| 2020 China Top 10 Property Management Companies in terms of Growth | ranking | 10 | 15 |
| 2020 China Top 100 Property Management Companies | ranking | 19 | 15 |
| 2020 China Top 30 Property Management Companies for Superior Service Capabilities | ranking | 30 | 15 |
| Number of suppliers in Central China | suppliers | 193 | 61 |
| Number of suppliers in Cleaning category | suppliers | 174 | 61 |
| Number of suppliers in East China | suppliers | 12 | 61 |
| Number of suppliers in Engineering category | suppliers | 65 | 61 |
| Number of suppliers in Landscaping category | suppliers | 104 | 61 |
| Number of suppliers in North China | suppliers | 306 | 61 |
| Number of suppliers in Northwest China | suppliers | 29 | 61 |
| Number of suppliers in Others category | suppliers | 43 | 61 |
| Number of suppliers in Security category | suppliers | 154 | 61 |
| Total number of suppliers | suppliers | 540 | 61 |
Description of quality assurance process and recall procedures.
| Indicator | Unit | 2020 | Report Pages |
|---|---|---|---|
| China Property Management Companies in terms of Overall Strength | rank | Top 16 | 13 |
Focus areas of contribution (e.g. education, environmental concerns, labour needs, health, culture, sport).
| Indicator | Unit | 2020 | Report Pages |
|---|---|---|---|
| China Top 10 Property Management Companies in terms of Growth | rank | Top 10 | 13 |
| China Top 100 Property Management Companies overall strength ranking | rank | 19 | 13 |
| China Top 20 Real Estate Enterprises Brand Value | rank | Top 20 | 13 |
| China Top 30 Property Management Companies for Superior Service Capabilities | rank | Top 30 | 13 |
| China Top 50 Model Property Management Companies for Customer Satisfaction | rank | Top 50 | 13 |
| Number of staff talks held | talks | 60 | 52 |
Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2020 |
|---|---|---|
| Total GHG Emissions | tonne CO2 equivalent | 2441 |
| Total GHG Emissions Intensity (By Revenue) | tonne CO2 equivalent/ten thousand revenue | 0.022 |
Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2020 |
|---|---|---|
| Energy Consumption Intensity (By Revenue) | tonne of coal equivalent per ten thousand revenue | 0.004 |
| Purchased Electricity | kWh | 3470083 |
| Total Comprehensive Energy Consumption | tonne of coal equivalent | 426 |
| Total Energy Consumption | tonne of coal equivalent | 426 |
Water consumption in total and intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2020 |
|---|---|---|
| Total Wastewater Discharge | tonne | 3812 |
| Total Water Withdrawal | tonne | 4765 |
| Wastewater Discharge Intensity | tonne/ten thousand revenue | 0.035 |
| Water Consumption | tonne | 4765 |
| Water Consumption Intensity (By Revenue) | tonne/ten thousand revenue | 0.043 |
Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.
| Standard Indicator | Unit |
|---|---|
| Number of Employees Aged 30-50 | person |
| Number of Employees Aged Above 50 | person |
| Number of Employees Aged Below 30 | person |
| Number of Female Employees | person |
| Number of Full-time Employees | person |
| Number of Interns | person |
| Number of Junior Management Employees | person |
| Number of Male Employees | person |
| Number of Middle Management Employees | person |
| Number of Part-time Employees | person |
| Number of Senior Management Employees | person |
| Number of Total Employees | person |
| Percentage of Employees Aged 30-50 | % |
| Percentage of Employees Aged Above 50 | % |
| Percentage of Employees Aged Below 30 | % |
| Percentage of Female Employees | % |
| Percentage of Full-time Employees | % |
| Percentage of Junior Management Employees | % |
| Percentage of Male Employees | % |
| Percentage of Middle Management Employees | % |
| Percentage of Part-time Employees | % |
| Percentage of Senior Management Employees | % |
The percentage of employees trained by gender and employee category (e.g. senior management, middle management).
| Standard Indicator | Unit |
|---|---|
| Percentage of Trained Female Employees | % |
| Percentage of Trained General Employees | % |
| Percentage of Trained Male Employees | % |
| Percentage of Trained Middle Management | % |
| Percentage of Trained Senior Management | % |
The average training hours completed per employee by gender and employee category.
| Standard Indicator | Unit |
|---|---|
| Average Training Hours (Female) | hours |
| Average Training Hours (General Staff) | hours |
| Average Training Hours (Male) | hours |
| Average Training Hours (Middle Management) | hours |
| Average Training Hours (Senior Management) | hours |
| Average Training Hours per Employee | hours |
| Total Training Hours | hours |
Number of suppliers by geographical region.
| Standard Indicator | Unit | 2020 |
|---|---|---|
| Number of Suppliers in Central China | suppliers | 193 |
| Number of Suppliers in East China | suppliers | 12 |
| Number of Suppliers in North China | suppliers | 306 |
| Number of Suppliers in Northwest China | suppliers | 29 |
| Number of Total Suppliers | suppliers | 540 |