Environmental, Social and Governance Report 2020

Year: 2020
Published: 2021-07-08
Status: Processed

Extracted ESG KPIs

KPIs are organized by ESG aspects.

The types of emissions and respective emissions data.

Indicator Unit 2020 Report Pages
Intensity of total other indirect GHG emissions tons of CO2 equivalent/sq ft Less than 0.01 37
Nitrogen oxides (NOx) emissions kg Nil 36
Particulate matter (PM) emissions kg Nil 36
Sulphur oxides (SOx) emissions kg Nil 36

Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Indicator Unit 2020 Report Pages
Intensity of total GHG emissions tons of CO2 equivalent/sq ft 0.01 37
Intensity of total direct GHG emissions (Scope 1) tons of CO2 equivalent/sq ft Nil 36
Intensity of total energy indirect GHG emissions (Scope 2) tons of CO2 equivalent/sq ft 0.01 36
Purchased electricity (Scope 2) tons of CO2 equivalent 2974 36
Total GHG emissions tons of CO2 equivalent 3025 37
Total direct GHG emissions (Scope 1) tons of CO2 equivalent Nil 36
Total energy indirect GHG emissions (Scope 2) tons of CO2 equivalent 2974 36
Total other indirect GHG emissions tons of CO2 equivalent 51 37

Total hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Indicator Unit 2020 Report Pages
Intensity of hazardous waste produced tons/sq ft Nil 37
Total hazardous waste produced tons Nil 37

Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Indicator Unit 2020 Report Pages
Intensity of non-hazardous waste produced tons/sq ft Less than 0.01 38
Paper waste disposed at landfills tons of CO2 equivalent 51 37
Total non-hazardous waste produced tons 12 38

Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).

Indicator Unit 2020 Report Pages
Electricity consumption intensity 18.17 19
Indirect energy consumption MWh 5134 38
Intensity of indirect energy consumption kWh/sq ft 18.17 38
Intensity of total energy consumption kWh/sq ft 18.17 38
Purchased electricity (Indirect energy consumption) MWh 5134 38
Total electricity consumption (indirect energy consumption) kWh 5133928 19
Total energy consumption MWh 5134 38

Water consumption in total and intensity (e.g. per unit of production volume, per facility).

Indicator Unit 2019 2020 Report Pages
Intensity of total water consumption m3/sq ft 0.04 38
Total water consumption m3, m³ 12351 10440 20, 38
Water consumption intensity 0.04 20

Description of the significant impacts of activities on the environment and natural resources and the actions taken to manage them.

Indicator Unit 2020 Report Pages
Number of stores covered by ESG KPIs stores 37 3

Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.

Indicator Unit 2020 Report Pages
Total workforce Person 505 39
Total workforce, By age, 30 or below Person 84 39
Total workforce, By age, 31-40 Person 187 39
Total workforce, By age, 41-50 Person 137 39
Total workforce, By age, 51 or above Person 98 39
Total workforce, By gender, Female Person 399 39
Total workforce, By gender, Male Person 107 39
Total workforce, By region, Hong Kong Person 433 39
Total workforce, By region, Macau Person 55 39
Total workforce, By region, Mainland China Person 18 39
Total workforce, Full-time Person 504 39
Total workforce, Part-time Person 1 39

Employee turnover rate by gender, age group and geographical region.

Indicator Unit 2020 Report Pages
Employee turnover rate - Age 30 or below % 65% 40
Employee turnover rate - Age 31-40 % 25% 40
Employee turnover rate - Age 41-50 % 15% 40
Employee turnover rate - Age 51 or above % 15% 40
Employee turnover rate - Female % 25% 40
Employee turnover rate - Full-time % 2200% 40
Employee turnover rate - Hong Kong % 23% 40
Employee turnover rate - Macau % 35% 40
Employee turnover rate - Mainland China % 94% 40
Employee turnover rate - Male % 36% 40
Employee turnover rate - overall % 23% 40

Number and rate of work-related fatalities occurred in each of the past three years including the reporting year.

Indicator Unit 2018 2019 2020 Report Pages
Rate of work-related fatalities % 0% 0% 0% 41

Lost days due to work injury.

Indicator Unit 2020 Report Pages
Number of lost-days as a result of work injuries day 13 41

The percentage of employees trained by gender and employee category (e.g. senior management, middle management).

Indicator Unit 2020 Report Pages
The percentage of employees trained % 54% 41
The percentage of employees trained (Female) % 53% 41
The percentage of employees trained (Front-line staff) % 48% 41
The percentage of employees trained (Male) % 54% 41
The percentage of employees trained (Middle management) % 38% 41
The percentage of employees trained (Senior management) % 100% 41

The average training hours completed per employee by gender and employee category.

Indicator Unit 2020 Report Pages
The average training hours completed per employee hours 1.3 42
The average training hours completed per employee by employee category: Frontline staff hours 0.8 42
The average training hours completed per employee by employee category: Middle management hours 0.82 42
The average training hours completed per employee by employee category: Senior management hours 3.94 42
The average training hours completed per employee by gender: Female hours 1.2 42
The average training hours completed per employee by gender: Male hours 1.66 42

Number of suppliers by geographical region.

Indicator Unit 2020 Report Pages
Number of stores closed during the reporting period stores 13 3
Number of suppliers by region: EU & US 16 42
Number of suppliers by region: Hong Kong 1466 42
Number of suppliers by region: Mainland China 17 42
Number of suppliers by region: Others 5 42
Number of suppliers by region: Rest of Asia 23 42

Number of products and service related complaints received and how they are dealt with.

Indicator Unit 2020 Report Pages
Number of products and service related complaints received 463 43

Resources contributed (e.g. money or time) to the focus area.

Indicator Unit 2020 Report Pages
Total donations HKD 616000 43
Total donations to charity HKD 320000 43
Total donations to the disadvantaged HKD 296000 43

Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Standard Indicator Unit 2020
Indirect Energy Emissions (Scope 2) tons of CO2 equivalent 2974
Scope 2 GHG Emissions Intensity (By Area) tons of CO2 equivalent/sq ft 0.01
Total GHG Emissions tons of CO2 equivalent 3025
Total GHG Emissions Intensity (By Area) tons of CO2 equivalent/sq ft 0.01
Total Other Indirect Energy Emissions (Scope 3) tons of CO2 equivalent 51

Total hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Standard Indicator Unit 2020
Total Hazardous Waste tons None
Total Hazardous Waste Intensity (By Area) tons/sq ft None

Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Standard Indicator Unit 2020
Non-Hazardous Waste Disposed tons 12
Total Non-Hazardous Waste Intensity (By Area) tons/sq ft Less than 0.01

Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).

Standard Indicator Unit 2020
Energy Consumption Intensity (By Area) kWh/sq ft 18.17
Grid Electricity Consumption MWh 5134
Indirect Energy Consumption Intensity (By Area per Year) kWh/sq ft 18.17
Purchased Electricity MWh 5134
Total Electricity Consumption Intensity (By Area) kWh/sq ft 18.17
Total Energy Consumption MWh 5134
Total Indirect Energy Consumption MWh 5134

Water consumption in total and intensity (e.g. per unit of production volume, per facility).

Standard Indicator Unit 2019 2020
Water Consumption 12351 10440

Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.

Standard Indicator Unit 2020
Number of Employees Aged 30-50 Person 324
Number of Employees Aged Above 50 Person 98
Number of Employees Aged Below 30 Person 84
Number of Employees in Hong Kong Person 433
Number of Employees in Hong Kong and Mainland China Person 451
Number of Employees in Macau Person 55
Number of Employees in Mainland China Person 18
Number of Female Employees Person 399
Number of Full-time Employees Person 504
Number of Male Employees Person 107
Number of Part-time Employees Person 1
Number of Total Employees Person 505
Percentage of Employees Aged 30-50 Percent 64.16
Percentage of Employees Aged Above 50 Percent 19.41
Percentage of Employees Aged Below 30 Percent 16.63
Percentage of Employees in Hong Kong Percent 85.74
Percentage of Employees in Hong Kong and Mainland China Percent 89.31
Percentage of Employees in Macau Percent 10.89
Percentage of Employees in Mainland China Percent 3.56
Percentage of Female Employees Percent 79.01
Percentage of Full-time Employees Percent 99.8
Percentage of Male Employees Percent 21.19
Percentage of Part-time Employees Percent 0.2

Employee turnover rate by gender, age group and geographical region.

Standard Indicator Unit 2020
Turnover Rate of Employees Aged 30-50 % 25
Turnover Rate of Employees Aged Above 50 % 15
Turnover Rate of Employees Aged Below 30 % 65
Turnover Rate of Employees in Hong Kong % 23
Turnover Rate of Employees in Macau % 35
Turnover Rate of Employees in Mainland China % 94
Turnover Rate of Female Employees % 25
Turnover Rate of Full-time Employees % 2200
Turnover Rate of Male Employees % 36
Turnover Rate of Total Employees % 23

Lost days due to work injury.

Standard Indicator Unit 2020
Lost Days Due to Work-related Injuries day 13

The percentage of employees trained by gender and employee category (e.g. senior management, middle management).

Standard Indicator Unit 2020
Percentage of Employees Trained % 54
Percentage of Trained Female Employees % 53
Percentage of Trained Male Employees % 54
Percentage of Trained Middle Management % 38
Percentage of Trained Senior Management % 100

The average training hours completed per employee by gender and employee category.

Standard Indicator Unit 2020
Average Training Hours (Female) hours 1.2
Average Training Hours (Male) hours 1.66
Average Training Hours (Middle Management) hours 0.82
Average Training Hours (Senior Management) hours 3.94
Average Training Hours per Employee hours 1.3

Number of suppliers by geographical region.

Standard Indicator Unit 2020
Number of Suppliers in Asia (Excluding China) 23
Number of Suppliers in Hong Kong 1466
Number of Suppliers in Mainland China 17
Number of Suppliers in Overseas 44
Number of Total Suppliers 1527

Number of products and service related complaints received and how they are dealt with.

Standard Indicator Unit 2020
Number of Products and Service Related Complaints 463

Resources contributed (e.g. money or time) to the focus area.

Standard Indicator Unit 2020
Total Cash Donations HKD 616000
Total Public Welfare Donations HKD 616000
Total Social Investment HKD 616000