2020 ENVIRONMENTAL, SOCIAL AND GOVERNANCE REPORT
Extracted ESG KPIs
KPIs are organized by ESG aspects.
Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2020 | Report Pages |
|---|---|---|---|
| Carbon dioxide equivalent emission (Scope 2 greenhouse gases) | tonnes | 6861.67 | 34 |
| Greenhouse gas emissions (Scope 1 and Scope 2) | tonnes | 6861.67 | 37 |
| Indirect greenhouse gas emissions (Scope 2) | tonnes | 6861.67 | 37 |
| Per capita greenhouse gas emissions | tonnes/person | 0.35 | 37 |
Total hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2020 | Report Pages |
|---|---|---|---|
| Battery | tonnes | 0.09 | 37 |
| Used batteries collected | tonnes | 0.09 | 35 |
Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2020 | Report Pages |
|---|---|---|---|
| Domestic waste | tonnes | 2029.09 | 37 |
| Non-hazardous waste disposal | tonnes | 2029.09 | 37 |
| Non-hazardous waste generated as domestic waste | tonnes | 2029.09 | 35 |
Description of how hazardous and non-hazardous wastes are handled, and a description of reduction target(s) set and steps taken to achieve them.
| Indicator | Unit | 2020 | Report Pages |
|---|---|---|---|
| Hazardous waste disposal | tonnes | 0.09 | 37 |
| Per capita hazardous and non-hazardous waste disposal | tonnes/person | 0.1 | 37 |
| Total hazardous and non-hazardous waste disposal | tonnes | 2029.18 | 37 |
Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2020 | Report Pages |
|---|---|---|---|
| Electricity | MWh | 10574.31 | 37 |
| Electricity consumption intensity per person | MWh per person | 0.55 | 34 |
| Electricity purchased for office use | MWh | 10574.31 | 34 |
| Energy consumption | MWh | 10574.31 | 37 |
| Per capita energy consumption | MWh/person | 0.55 | 37 |
Water consumption in total and intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2020 | Report Pages |
|---|---|---|---|
| Domestic water consumed | tonnes | 24107.86 | 34 |
| Fresh tap water | tonnes | 24107.86 | 37 |
| Per capita water consumption | tonnes/person | 1.24 | 37 |
| Total water consumption | tonnes | 24107.86 | 37 |
Total packaging material used for finished products (in tonnes) and, if applicable, with reference to per unit produced.
| Indicator | Unit | 2020 | Report Pages |
|---|---|---|---|
| Office paper consumed | tonnes | 3.63 | 34 |
Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.
| Indicator | Unit | 2020 | Report Pages |
|---|---|---|---|
| Employees above 50 years old | 99 | 36 | |
| Employees aged 30 to 50 | 7167 | 36 | |
| Employees below 30 years old | 12112 | 36 | |
| Female employees | 10013 | 36 | |
| Increase in female employees compared to 2019 | 10% | 20 | |
| Male employees | 9365 | 36 | |
| Male to female composition ratio | 1.1 | 20 | |
| Middle management staff | 154 | 36 | |
| Number of female employees | employees | 10013 | 20 |
| Number of male employees | employees | 9365 | 20 |
| Ordinary employees | 19072 | 36 | |
| Senior management staff | 152 | 36 | |
| Total number of employees | employees | 19378 | 20 |
| Total workforce | 19378 | 36 |
The percentage of employees trained by gender and employee category (e.g. senior management, middle management).
| Indicator | Unit | 2020 | Report Pages |
|---|---|---|---|
| Number of showcase managers who passed the National Showcase Manager Qualification Examination | 1118 | 30 | |
| Number of showcase managers who took part in the National Showcase Manager Qualification Examination | 1300 | 30 | |
| Percentage of trained employees (Middle Management) | 100% | 36 | |
| Percentage of trained employees (Ordinary Employees) | 100% | 36 | |
| Percentage of trained employees (Senior Management) | 100% | 36 |
The average training hours completed per employee by gender and employee category.
| Indicator | Unit | 2020 | Report Pages |
|---|---|---|---|
| Total hours of marketing training courses (cities + headquarters) | hours | 8500 | 30 |
| Total hours of training courses at city level | hours | 8470 | 30 |
| Total times of marketing training courses (cities + headquarters) | times | 6754 | 30 |
| Total times of training courses at city level | times | 6715 | 30 |
Number of suppliers by geographical region.
| Indicator | Unit | 2020 | Report Pages |
|---|---|---|---|
| Number of cities with ETC Coordination Mechanism transactions during Double 11 | cities | 236 | 13 |
| Percentage of suppliers by region: Central China | % | 3 | 18 |
| Percentage of suppliers by region: Eastern China | % | 85 | 18 |
| Percentage of suppliers by region: Northeast China | % | 2 | 18 |
| Percentage of suppliers by region: Northern China | % | 4 | 18 |
| Percentage of suppliers by region: Northwest China | % | 2 | 18 |
| Percentage of suppliers by region: Southern China | % | 2 | 18 |
| Percentage of suppliers by region: Southwest China | % | 2 | 18 |
Number of products and service related complaints received and how they are dealt with.
| Indicator | Unit | 2020 | Report Pages |
|---|---|---|---|
| Number of transactions achieved by ETC Coordination Mechanism during Double 11 | transactions | 41775 | 13 |
Focus areas of contribution (e.g. education, environmental concerns, labour needs, health, culture, sport).
| Indicator | Unit | 2020 | Report Pages |
|---|---|---|---|
| Donation to Red Cross Society of Putuo District, Shanghai by Shanghai E-House Real Estate Trading Service Co., Ltd. | RMB | 50000 | 33 |
| Donation to Red Cross Society of Putuo District, Shanghai by Shanghai E-House Xiangyue Real Estate Sales Co., Ltd. | RMB | 100000 | 33 |
Resources contributed (e.g. money or time) to the focus area.
| Indicator | Unit | 2020 | Report Pages |
|---|---|---|---|
| Goggles donated by executive director and chairman of E-House to Perelman School of Medicine at the University of Pennsylvania and medical institutions | goggles | 36 | 33 |
| KF94 masks donated to Perelman School of Medicine at the University of Pennsylvania and medical institutions | masks | 20000 | 33 |
| N95 masks donated by executive director and chairman of E-House to Perelman School of Medicine at the University of Pennsylvania and medical institutions | masks | 10000 | 33 |
| N95 masks donated to partners and alumni in China | masks | 40000 | 33 |
| Protective clothing donated by executive director and chairman of E-House to Perelman School of Medicine at the University of Pennsylvania and medical institutions | sets | 150 | 33 |
| Social Investment (RMB) | RMB | 174079 | 36 |
| Ventilators donated by executive director and chairman of E-House to Perelman School of Medicine at the University of Pennsylvania and medical institutions | ventilators | 8 | 33 |
Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2020 |
|---|---|---|
| Indirect Energy Emissions (Scope 2) | tonnes | 6861.67 |
| Scope 2 GHG Emissions Intensity (By Employee) | tonnes/person | 0.35 |
| Total GHG Emissions | tonnes | 6861.67 |
| Total GHG Emissions Intensity (By Employee) | tonnes/person | 0.35 |
Total hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2020 |
|---|---|---|
| Hazardous Waste (Used Batteries) | tonnes | 0.09 |
Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2020 |
|---|---|---|
| Non-Hazardous Waste (Domestic Waste) | tonnes | 2029.09 |
| Non-Hazardous Waste Disposed | tonnes | 2029.09 |
Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2020 |
|---|---|---|
| Energy Consumption Intensity (By Employee) | MWh/person | 0.55 |
| Grid Electricity Consumption | MWh | 10574.31 |
| Purchased Electricity | MWh | 10574.31 |
| Total Electricity Consumption Intensity (By Employee) | MWh per person | 0.55 |
| Total Energy Consumption | MWh | 10574.31 |
| Total Indirect Energy Consumption | MWh | 10574.31 |
| Total Purchased Energy | MWh | 10574.31 |
Water consumption in total and intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2020 |
|---|---|---|
| Water Consumption | tonnes | 24107.86 |
Total packaging material used for finished products (in tonnes) and, if applicable, with reference to per unit produced.
| Standard Indicator | Unit | 2020 |
|---|---|---|
| Packaging Material Consumption (Paper) | tonnes | 3.63 |
Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.
| Standard Indicator | Unit | 2020 |
|---|---|---|
| Number of Employees Aged 30-50 | employees | 7167 |
| Number of Employees Aged Above 50 | employees | 99 |
| Number of Employees Aged Below 30 | employees | 12112 |
| Number of Employees in Central China | employees | 3056 |
| Number of Employees in East China | employees | 6230 |
| Number of Employees in North China | employees | 1669 |
| Number of Employees in Northeast China | employees | 1555 |
| Number of Employees in Northwest China | employees | 2013 |
| Number of Employees in South China | employees | 2903 |
| Number of Employees in Southwest China | employees | 1952 |
| Number of Female Employees | employees | 10013 |
| Number of General Employees | employees | 19072 |
| Number of Male Employees | employees | 9365 |
| Number of Middle Management Employees | employees | 154 |
| Number of Senior Management Employees | employees | 152 |
| Number of Total Employees | employees | 19378 |
| Percentage of Female Employees | % | 52 |
| Percentage of Male Employees | % | 48 |
The percentage of employees trained by gender and employee category (e.g. senior management, middle management).
| Standard Indicator | Unit | 2020 |
|---|---|---|
| Percentage of Trained General Employees | % | 100 |
| Percentage of Trained Middle Management | % | 100 |
| Percentage of Trained Senior Management | % | 100 |
The average training hours completed per employee by gender and employee category.
| Standard Indicator | Unit | 2020 |
|---|---|---|
| Total Training Hours | hours | 8500 |
Number of suppliers by geographical region.
| Standard Indicator | Unit | 2020 |
|---|---|---|
| Number of Suppliers in Central China | % | 3 |
| Number of Suppliers in East China | % | 85 |
| Number of Suppliers in North China | % | 4 |
| Number of Suppliers in Northeast China | % | 2 |
| Number of Suppliers in Northwest China | % | 2 |
| Number of Suppliers in South China | % | 2 |
| Number of Suppliers in Southwest China | % | 2 |
Resources contributed (e.g. money or time) to the focus area.
| Standard Indicator | Unit | 2020 |
|---|---|---|
| Total Social Investment | RMB | 174079 |