2020 Environmental, Social and Governance Report

Year: 2020
Published: 2021-07-02
Status: Processed

Extracted ESG KPIs

KPIs are organized by ESG aspects.

The types of emissions and respective emissions data.

Indicator Unit 2019 2020 Report Pages
Ammonia nitrogen emissions Tons 1.54 10.47 58
BOD emissions Tons 11.46 32.76 58
COD emissions Tons 56.59 148.08 58
NOₓ emissions Tons 113.38 106.02 58
PM emissions Tons 20.06 6.25 58
Reduction of COD emissions Tons 7199.49 1998.40 58
SO₂ emissions Tons 107.15 26.22 58
Smoke emissions Tons 38.34 5.28 58
Total domestic and industrial wastewater discharge 10000 tons 108.52 217.69 58
Total waste gas emissions 1123405191 1711320300 58

Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Indicator Unit 2019 2020 Report Pages
CO₂ emissions Scope 1 10000 tons 4.09 8.51 58
CO₂ emissions Scope 2 10000 tons 19.8 25.79 58
CO₂ emissions Total 10000 tons 23.85 34.21 58
Greenhouse gas (GHG) emissions per unit Tons/RMB million 17.38 18.39 58

Total hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Indicator Unit 2019 2020 Report Pages
Abandoned laboratory flasks Tons 5.58 9.45 58
Hazardous waste Liquid discharge Tons 7.73 11.72 58
Hazardous waste Total Tons 15.45 22.23 58
Hazardous waste Waste engine oil Tons 2.14 1.33 58
Hazardous waste density Tons/RMB million 0.0011 0.0012 58
Total industrial solid waste Ash Tons 2196.02 430.14 58
Total industrial solid waste Slag Tons 9050.41 8554.61 58
Total industrial solid waste Sludge Tons 5.2 3.01 58

Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Indicator Unit 2019 2020 Report Pages
Domestic solid waste Kitchen waste Tons 75.7 65.91 58
Domestic solid waste Other Tons 547.5 763.68 58
General solid waste density Tons/RMB million 0.87 0.53 58
General solid waste total Tons 11880.34 9818.06 58
Office wastepaper Tons 5.52 0.73 58

Description of emissions target(s) set and steps taken to achieve them.

Indicator Unit 2019 2020 Report Pages
CO₂ emissions savings Tons 68709.39 63871.93 58

Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).

Indicator Unit 2019 2020 Report Pages
Average daily volume of baby food packed by factories during pandemic response tons 300 72
Coal consumption Tons 45453.16 32897.17 58
Comprehensive energy consumption per unit Tons standard coal/RMB million 9.1 8.9 58
Diesel consumption Liters 57859.82 91109.89 58
Electricity consumption 10000 kWh 5132.7 8791.88 58
Natural gas consumption 10000 standard m³ 1863.86 3884.03 58
Steam consumption Tons 476469.22 616734.43 58
Total comprehensive energy consumption 10000 Tons standard coal 12.49 16.56 58

Water consumption in total and intensity (e.g. per unit of production volume, per facility).

Indicator Unit 2019 2020 Report Pages
Total office and industrial water consumption 10000 tons 142.75 218.23 58
Water consumption per unit Tons/RMB million 104.03 299.68 58
Water consumption savings 10000 tons 1.28 10.72 58
Water saved by concentrated water recovery project tons per day 318 64
Water saved by material pump sealing water recovery project tons per day 55 64

Description of whether there is any issue in sourcing water that is fit for purpose, water efficiency target(s) set and steps taken to achieve them.

Indicator Unit 2020 Report Pages
Reclaimed water recycled at Harbin factory for toilets and sand tank backwashing tons per day 480 64

Total packaging material used for finished products (in tonnes) and, if applicable, with reference to per unit produced.

Indicator Unit 2019 2020 Report Pages
High-speed automated packaging lines in operation at Jilin, Tailai and Kedong plants lines 3 29
Packaging material consumption - Iron Tons 16573.48 29550 59
Packaging material consumption - Paper, cardboard Tons 8919.38 20208 59
Packaging material consumption - Plastic Tons 4485.7 7884 59
Packaging material consumption - Total Tons 30032.46 57696 59

Description of the significant impacts of activities on the environment and natural resources and the actions taken to manage them.

Indicator Unit 2020 Report Pages
Annual rectification rate for pasture reviews % 97.8 22
Exclusive farmland for growing fodder acres 2298 22
Number of certified factories factories 2 22
Number of farms with completed management reviews farms 10 22
Online automated testing equipment pieces added pieces more than 100 29
Warehouse management system (WMS) added to plants in Gannan, Longjiang, Kedong, Tailai, Zhenlai and Jilin plants 6 29

Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.

Indicator Unit 2020 2021 Report Pages
Employees by age - 30 and below 2737 34
Employees by age - 31-40 1688 34
Employees by age - 41-50 869 34
Employees by age - 51 and above 139 34
Employees by gender - Female 2996 34
Employees by gender - Male 2437 34
Employees by level - Entry-level employees 5132 34
Employees by level - Middle management 275 34
Employees by level - Senior management 26 34
Full-time employees 5433 34
Indirect jobs created by Tailai county factory in upstream and downstream industries indirect jobs 1200 70
Number of candidates for 'Feihe and Me 2020' role models candidates 300 46
Number of employees at Tailai county factory employees 208 70
Number of employees from poor families at Tailai county factory employees 4 70
Number of female employees at headquarters receiving Women's Day gift boxes 492 44
Number of full-time researchers 78 52
Number of job fairs held job fairs 44 35
Number of local rural residents employed at Tailai county factory employees 116 70
Number of management trainees recruited via job and campus fairs management trainees 120 35
Number of people promoted at director level people 122 37
Number of people promoted at specialist level people 56 37
Number of people promoted to management or above people 65 37
Peak number of on-site construction workers at Harbin plant people 332 43
Percentage of Tailai county factory employees with three-year college degree or above percent 90 70
Percentage of female employees % 45 44
Percentage of full-time employees with signed labour contracts 100% 34

Employee turnover rate by gender, age group and geographical region.

Indicator Unit 2020 Report Pages
Employee's active turnover rate - Female 13.46% 34
Employee's active turnover rate - Male 15.91% 34
Employee's average active turnover rate 14.83% 34

Lost days due to work injury.

Indicator Unit 2020 Report Pages
Hours-lost rate per million % 0.71 41
Number of days lost to work injury days 170 41
Number of lost-time accidents in factories 4 41
Total hours lost to work injury hours 1360 41

Description of occupational health and safety measures adopted, and how they are implemented and monitored.

Indicator Unit 2020 Report Pages
Drill for accidents in confined space participants people 5 43
Drill for accidents in confined space sessions sessions 2 43
Drill for ammonia leakage participants people 28 43
Drill for ammonia leakage sessions sessions 3 43
Drill for electric shocks participants people 19 43
Drill for electric shocks sessions sessions 3 43
Drill for falling from a height participants people 16 43
Drill for falling from a height sessions sessions 3 43
Drill for food poisoning participants people 68 43
Drill for food poisoning sessions sessions 4 43
Drill for leakage of hazardous chemicals and waste participants people 14 43
Drill for leakage of hazardous chemicals and waste sessions sessions 3 43
Investment in safety million RMB 3.37 41
Number of Firefighting Day activities activities 19 43
Number of emergency drills organized drills 43 43
Number of participants in emergency drills people 1808 43
Number of people participated in Occupational Health Week activities people 1975 43
Number of people participated in safety culture activities people 2008 43
Number of safety culture activities activities 18 43
Occupational health checkup rate for employees in occupational disease hazard positions 100% 41
On-site drill for lifting accidents participants people 8 43
On-site drill for lifting accidents sessions sessions 1 43
On-site handling plan for burns participants people 7 43
On-site handling plan for burns sessions sessions 2 43
On-site handling plan for drowning participants people 15 43
On-site handling plan for drowning sessions sessions 2 43
On-site handling plan for pressure vessel failure participants people 18 43
On-site handling plan for pressure vessel failure sessions sessions 2 43
Plan for mechanical injury accidents participants people 48 43
Plan for mechanical injury accidents sessions sessions 3 43
Safe working hours at Harbin plant construction hours 349663 43
Special plan for poisoning and suffocation participants people 22 43
Special plan for poisoning and suffocation sessions sessions 2 43
Spring fire drill plan participants people 1508 43
Spring fire drill plan sessions sessions 8 43
sessions on food poisoning hosted sessions 3 42

The percentage of employees trained by gender and employee category (e.g. senior management, middle management).

Indicator Unit 2020 Report Pages
Accumulative training sessions sessions 53212 38
Employee coverage of training sessions percent 95% 38
Internal training lecturers developed lecturers >200 38
Marketing training sessions sessions 2368 38
Number of core partners who completed five concentrated MBA courses at Peking University 200 40
Number of principals and top teachers from Gannan County participating in Feihe Student and Education Assistance Program training participants 10 70
Number of researchers holding a doctorate 6 52
Offline training sessions held sessions 2923 38
Participants in administrative training sessions participants 2106 38
Participants in production training sessions participants 28974 38
Percentage of researchers holding a master's degree or above 96% 52
Production training sessions sessions 509 38
Safety training coverage rate 100% 41
Training sessions by gender - Female sessions 23945 38
Training sessions by gender - Male sessions 29267 38
Training sessions by level - Entry-level employee sessions 50232 38
Training sessions by level - Middle management sessions 2714 38
Training sessions by level - Senior management sessions 266 38
Year of launch for Dairy Engineering Academic Workstation project 2020 55
sessions for third-party personnel hosted sessions 86 42
special training sessions hosted sessions 75 42
total people reached by training sessions people 5570 42
training sessions for new recruits hosted sessions 71 42

The average training hours completed per employee by gender and employee category.

Indicator Unit 2020 Report Pages
Administrative training sessions sessions 46 38
Average safety training hours per employee hours 15.15 41
Investment in research and development million RMB 265 52
Number of responsible marketing training sessions held sessions 29 28
Training hours by gender - Female hours 49 38
Training hours by gender - Male hours 49 38
Training hours by level - Entry-level employee hours 48 38
Training hours by level - Middle management hours 69 38
Training hours by level - Senior management hours 14 38

Number of suppliers by geographical region.

Indicator Unit 2020 Report Pages
Establishment of general warehouse in Jinan to serve large quantity customers in Shandong warehouse 1 23
Existing warehouses with WMS warehouses 2 29
Number of qualified farms established farms 1 22

Description of practices relating to engaging suppliers, number of suppliers where the practices are being implemented, and how they are implemented and monitored.

Indicator Unit 2020 Report Pages
Four flat-layer warehouses with WMS warehouses 4 29
Number of issues revealed in supplier training and exchange sessions issues 72 49
Number of on-site audits for suppliers of raw materials 80 48
Number of on-site laboratory tests on-site tests 187 24
Number of suppliers communicated with via videoconferencing to improve quality during COVID-19 pandemic suppliers 10 49
Number of training and exchange sessions for can and clamshell packaging suppliers sessions 7 49
Percentage of issues rectified from supplier training and exchange sessions 90% 49

Description of practices used to identify environmental and social risks along the supply chain, and how they are implemented and monitored.

Indicator Unit 2019 2020 Report Pages
Number of aspects of Raw and Auxiliary Materials Quality Standards created or updated 86 48
Number of industry leaders collaborating in Industrial Internet Innovation and Development Project 9 25
Number of pastures reviewed for quality standards pastures 10 22
Number of risk monitoring plans updated for chemical pollutants and pathogens in supply chain plans 42 49
Number of warehouses with pest monitoring by third-party professionals warehouses 7 23
Supporting automated high-rack warehouses built warehouses 3 29

Number of products and service related complaints received and how they are dealt with.

Indicator Unit 2020 2021 Report Pages
Annual output of baby formula at intelligent factory tons 20000 25
Customer service satisfaction rate % 100% 27
Laboratory test and review satisfaction rate % 100% 24
Number of people in e-commerce involved in 'Everyone at Feihe Celebrating Spring Festival' people 110 47
Number of people in marketing involved in 'Everyone at Feihe Celebrating Spring Festival' people 23980 47
Number of people in nationwide logistics involved in 'Everyone at Feihe Celebrating Spring Festival' people 22 47
Number of people in production department involved in 'Everyone at Feihe Celebrating Spring Festival' people 2000 47
Pioneering Parenting Concepts III program Internet views million 730 68
Pioneering Parenting Concepts III program consumer interactions million 1.448 68
Product complaint handling rate 100% 28

Description of practices relating to observing and protecting intellectual property rights.

Indicator Unit 2020 Report Pages
Authorised patents (domestic) 16 54
Design patents (domestic) 19 54
Design patents (included in authorised patents) 6 54
International patents filed according to the Paris Convention and the Hague Agreement 4 54
Invention patents (domestic) 16 54
Invention patents (included in authorised patents) 2 54
Total patent applications 60 54
Utility model patents (domestic) 25 54
Utility model patents (included in authorised patents) 8 54

Description of quality assurance process and recall procedures.

Indicator Unit 2020 Report Pages
High-rack warehouses with WMS warehouses 3 29
Number of laboratory audits audits 30 24
Participants in marketing training sessions participants 22135 38

Description of anti-corruption training provided to directors and staff.

Indicator Unit 2020 Report Pages
Number of plans and systems covered in responsible marketing training plans and systems 74 28
anticorruption training sessions in China sessions >20 18
legal sessions hosted sessions 6 42

Focus areas of contribution (e.g. education, environmental concerns, labour needs, health, culture, sport).

Indicator Unit 2017 2020 2021 Report Pages
Doctors gathered for free online consultation platform 19000 68
Donation for treatment of postpartum depression million RMB 21 68
Donation of milk powder for children and pregnant and lying-in women RMB 100000000 71
Donation to Red Cross Society of China (including supplies) RMB 200000000 6
KSC infant care partner programme completion rate 100% 40
Medical equipment donation coverage (number of counties) counties 11 69
Number of 2021 New Year gift sets presented gift sets 25554 46
Number of 2021 New Year gift sets presented to employees at Group's headquarters gift sets 5700 46
Number of 2021 New Year gift sets presented to marketing nutrition consultants gift sets 15909 46
Number of 2021 New Year gift sets presented to promotion specialists gift sets 3945 46
Number of campus fairs held campus fairs 49 35
Number of exclusive pastures pastures 3 22
Number of online participants in 2020 Partner Annual Conference (including online systems members and partners) people 10000 51
Number of participants in Firefighting Day activities people 750 43
Number of role models selected in 'Feihe and Me 2020' campaign employees 11 46
Number of scientific research projects carried out in 2020 projects 6 55
employee families covered by family day activities employee families 827 45
family day activities at production sites activities 9 45

Resources contributed (e.g. money or time) to the focus area.

Indicator Unit 2017 2017-2020 2019 2020 2021 Report Pages
Amount granted to poor middle and high school students in Gannan County (Student and Education Assistance Programme for Poverty Alleviation) RMB 520000 70
Amount granted to students from Gannan County admitted to Tsinghua University and Peking University RMB 240000 70
Charity Bright Tour: Longjiang - number of free cataract surgeries surgeries 159 69
Charity Bright Tour: Longjiang - number of operations completed operations 117 69
Charity Bright Tour: Longjiang - number of ophthalmic cataract surgeries surgeries 115 69
Charity Bright Tour: Longjiang - number of people with eye diseases receiving free consultation people 1466 69
Charity Bright Tour: Longjiang - number of professional trainings in ophthalmology trainings 7 69
Charity Bright Tour: Longjiang - value of investment million RMB 2.93 69
Condolence donation to parents of deceased policeman in Gannan County RMB 50000 70
Medical equipment donation value to hospitals in Gannan and Kedong million RMB 176 69
Number of employees enabled to celebrate at Beijing headquarters during Feihe Spring Festival Celebration employees 700 47
Number of people involved in 'Everyone at Feihe Celebrating Spring Festival' people 26112 47
Number of poor middle and high school students in Gannan County receiving grants (Student and Education Assistance Programme for Poverty Alleviation) students 500 70
Number of primary-level employees involved in 'Feihe and Me 2020' campaign employees 30000 46
Number of schools receiving student milk powder donation schools 66 69
Number of students from Gannan County admitted to Tsinghua University and Peking University receiving grants students 14 70
Student milk powder donation value million RMB 4 69
Value of student milk powder donated to schools in Gannan County RMB 480000 70

The types of emissions and respective emissions data.

Standard Indicator Unit 2019 2020
Airborne Particulate Matter (PM) Emissions Tons 20.06 6.25
NOₓ Emissions Tons 113.38 106.02
SOₓ Emissions Tons 107.15 26.22

Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Standard Indicator Unit 2019 2020
Direct GHG Emissions (Scope 1) tons 40900 85100
Indirect Energy Emissions (Scope 2) tons 198000 257900
Total GHG Emissions tons 238500 342100
Total GHG Emissions Intensity (By Revenue) tons/RMB million 17.38 18.39

Total hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Standard Indicator Unit 2019 2020
Hazardous Waste (Liquid Waste) Tons 7.73 11.72
Total Hazardous Waste Tons 15.45 22.23
Total Hazardous Waste Intensity (By Revenue) Tons/RMB million 0.0011 0.0012

Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Standard Indicator Unit 2019 2020
Non-Hazardous Waste (Domestic Waste) Tons 75.7 65.91
Non-Hazardous Waste (Kitchen Waste) Tons 75.7 65.91
Non-Hazardous Waste (Office Waste) Tons 5.52 0.73
Non-Hazardous Waste Disposed Tons 11880.34 9818.06
Paper Waste Tons 5.52 0.73
Total Non-Hazardous Waste Intensity (By Revenue) Tons/RMB million 0.87 0.53

Description of emissions target(s) set and steps taken to achieve them.

Standard Indicator Unit 2019 2020
CO2 Emissions Reduction Compared to Last Year tons 68709.39 63871.93

Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).

Standard Indicator Unit 2019 2020
Comprehensive Energy Consumption Intensity (By Revenue) Tons standard coal/RMB million 9.1 8.9
Diesel Fuel Consumption Liters 57859.82 91109.89
Fossil Fuel Consumption Tons 45453.16 32897.17
Natural Gas Consumption 10000 standard m³ 1863.86 3884.03
Purchased Electricity 10000 kWh 5132.7 8791.88
Purchased Steam Tons 476469.22 616734.43
Total Energy Consumption Tons standard coal 124900 165600
Total Indirect Energy Consumption 10000 kWh 5132.7 8791.88
Total Non-Renewable Fuel Consumption Tons 45453.16 32897.17

Water consumption in total and intensity (e.g. per unit of production volume, per facility).

Standard Indicator Unit 2019 2020
Water Consumption 10000 tons 142.75 218.23
Water Consumption Intensity (By Revenue) Tons/RMB million 104.03 299.68

Description of energy use efficiency target(s) set and steps taken to achieve them.

Standard Indicator Unit
Electricity Usage Reduction Compared to Last Year kWh

Total packaging material used for finished products (in tonnes) and, if applicable, with reference to per unit produced.

Standard Indicator Unit 2019 2020
Packaging Material Consumption (Metal) Tons 16573.48 29550
Packaging Material Consumption (Paper) Tons 8919.38 20208
Packaging Material Consumption (Plastic) Tons 4485.7 7884
Packaging Materials Consumed Tons 30032.46 57696

Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.

Standard Indicator Unit 2020
Number of Employees Aged 30-50 1688
Number of Employees Aged Above 50 139
Number of Employees Aged Below 30 2737
Number of Female Employees 2996
Number of Full-time Employees 5433
Number of General Employees 5132
Number of Male Employees 2437
Number of Middle Management Employees 275
Number of Senior Management Employees 26
Number of Total Employees 5433
Percentage of Female Employees % 45
Percentage of Full-time Employees % 100

Employee turnover rate by gender, age group and geographical region.

Standard Indicator Unit 2020
Turnover Rate of Female Employees % 13.46
Turnover Rate of Male Employees % 15.91
Turnover Rate of Total Employees % 14.83

Lost days due to work injury.

Standard Indicator Unit 2020
Lost Days Due to Work-related Injuries days 170
Lost Time Injury Frequency Rate (LTIFR/LTIR) % 0.71
Number of Work-related Injuries 4

Description of occupational health and safety measures adopted, and how they are implemented and monitored.

Standard Indicator Unit 2020
Health Check Coverage for Employees % 100
Investment in Work Safety million RMB 3.37
Number of People Receiving Training on Work Safety people 1808
Number of Production Safety Emergency Drills drills 43
Participation Rate of Safety Training % 100

The percentage of employees trained by gender and employee category (e.g. senior management, middle management).

Standard Indicator Unit 2020
Percentage of Employees Trained percent 95

The average training hours completed per employee by gender and employee category.

Standard Indicator Unit 2020
Average Training Hours (Female) hours 49
Average Training Hours (General Staff) hours 48
Average Training Hours (Male) hours 49
Average Training Hours (Middle Management) hours 69
Average Training Hours (Senior Management) hours 14
Average Training Hours per Employee hours 15.15

Number of suppliers by geographical region.

Standard Indicator Unit 2020
Number of Suppliers in Mainland China 89
Number of Suppliers in Overseas 71
Number of Total Suppliers 160

Description of practices relating to engaging suppliers, number of suppliers where the practices are being implemented, and how they are implemented and monitored.

Standard Indicator Unit 2020
Number of Supplier Social Responsibility Training Sessions sessions 7

Number of products and service related complaints received and how they are dealt with.

Standard Indicator Unit 2020
Complaints Handling Rate % 100

Description of practices relating to observing and protecting intellectual property rights.

Standard Indicator Unit 2020
Investment in research and development million RMB 265
Number of Authorised Utility Model Patents 8
Number of Intellectual Property Rights Obtained by the Company 16
Number of Invention Patents 16
Number of Patents Applied 60
Number of Patents Granted 16

Description of quality assurance process and recall procedures.

Standard Indicator Unit 2020
Number of Training Employees on Quality and Safety participants 22135

Description of anti-corruption training provided to directors and staff.

Standard Indicator Unit 2020
Number of Anti-corruption Training Session sessions 20

Resources contributed (e.g. money or time) to the focus area.

Standard Indicator Unit 2017 2017-2020 2019 2020
Investment in Education Donation million RMB 4 4 480000
Investment in Targeted Poverty Alleviation million hectares
Total In-kind Donations million RMB 176 4
Total Public Welfare Donations RMB 50000
Total Social Investment million RMB 2.93