Environmental, Social and Governance Report 2020

Year: 2020
Published: 2021-06-29
Status: Processed

Extracted ESG KPIs

KPIs are organized by ESG aspects.

The types of emissions and respective emissions data.

Indicator Unit 2019 2020 Report Pages
Nitrogen oxides (NOx) ton 194.17 150.89 50
Nitrogen oxides (NOx) emission intensity kg/ten thousand revenue 0.12 0.09 50
Sulphur dioxide (SO2) ton 83.99 42.25 50

Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Indicator Unit 2016 2019 2020 2021–2025 Report Pages
Direct emission (Scope 1) ton 383214 359244 50
Energy indirect emission (Scope 2) ton 716456 787150 50
Reduction in carbon footprint by improved supply chain and core design (Drypers Wee Wee Dry) % 19 56
Reduction of Group's carbon emissions tons 1000000 16
Sulphur dioxide (SO2) emission intensity kg/ten thousand revenue 0.06 0.032 50
Total emission ton 1099670 1146394 50
Total emission intensity kg/ten thousand revenue 0.68 0.69 50

Total hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Indicator Unit 2019 2020 Report Pages
Hazardous Waste Emission Intensity kg/ten thousand revenue 0.15 0.14 46
Scheduled hazardous waste produced Ton 246 225 46

Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Indicator Unit 2012 2016 2019 2020 Report Pages
Non-hazardous waste emission intensity kg/ten thousand revenue 50.88 46.78 46
Non-hazardous waste produced Ton 81786 77233 46
Plastic – consumption intensity Tons/per HKD 10000 sales 0.02 28
Plastic – total consumption volume Tons 32322 28
Reduction in material wastage of non-woven fabric in the back sheet by improved product design on medium, large and extra-large product sizes (Drypers DryPantz) % 12 56
Reduction in material wastage of non-woven fabrics by improved product design (Drypers Wee Wee Dry) % 16 56

Description of how hazardous and non-hazardous wastes are handled, and a description of reduction target(s) set and steps taken to achieve them.

Indicator Unit 2019 2020 2021–2025 Report Pages
Plastic consumption reduction in polybag materials for Drypers Classicpantz compared with previous generation percent less 18 55
Plastic consumption reduction in polybag materials for Drypers DryPantz/Drypers Classic compared with previous generation percent less 8 55
Plastic consumption reduction in polybag materials for Libresse Night TwinPack/MultiPack compared with previous generation percent less 60 55
Plastic consumption reduction using 500ml refill pouch compared with 750ml bottle packaging for Drypers Baby Care products percent less 75 55
Proportion of hazardous waste to be managed by qualified third-parties for disposal % 100 16
Proportion of waste to be recycled or used for energy recovery % 95 16
Solid Waste Recycled Ton 77687 69410 46

Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).

Indicator Unit 2019 2020 2021–2025 Report Pages
Annual purchased steam savings, Liaoning, China tons 6200 52
Coal consumption ton 188276 181076 51
Diesel oil for factory-owned vehicles ton 39.21 29.14 51
Diesel oil for stationary equipment ton 32.62 15.16 51
Electricity consumption kWh 816006702 859898248 51
Energy consumption intensity ton of standard coal/ten thousand revenue (HKD) 0.22 0.22 51
Gasoline for factory-owned vehicles ton 74.64 59.99 51
Liquefied petroleum gas for canteens ton 75.6 56.59 51
Natural gas consumption (for canteens) 58420 61337 51
Natural gas consumption (for production) 17633753 21318347 51
Percentage of bituminous coal replaced with subbituminous coal in boiler in Shandong, China % 30 53
Personal care energy consumption intensity kWh/kg of product 0.77 0.75 51
Purchased steam ton 711285 722949 51
Reduction in coal consumption per ton of paper produced in Shandong, China about 10% 53
Reduction of Group's use of standard coal in energy consumption tons 500000 16
Tissue integrated energy consumption per ton of paper ton of standard coal/ton of paper 0.33 0.32 51
Wet wipes energy consumption intensity kWh/kg of product 0.12 0.12 51

Water consumption in total and intensity (e.g. per unit of production volume, per facility).

Indicator Unit 2019 2020 2021–2025 Report Pages
Reduction of Group's water consumption million cubic meters 100 16
Tissue sector water consumption 9994573 10553699 48
Tissue sector water consumption per ton of paper m³/ton 10.12 10.29 48
Total water consumption 10625228 11268477 48
Water consumption (Surface water) 1480419 1591543 48
Water consumption (Tap water) 7925957 8551062 48
Water consumption (Underground water) 1218852 1125872 48
Water consumption intensity ton/ten thousand revenue 6.61 6.82 48

Description of energy use efficiency target(s) set and steps taken to achieve them.

Indicator Unit 2016 2020 Report Pages
Annual energy consumption saving, Taiwan, China kWh 650000 52
Average monthly energy consumption savings, Liaoning, China kWh 96000 52
Number of street lamps in factories changed from traditional lights (80 Watts) to solar powered lighting (100 Watts) in Northern China sets 18 53
Reduction in energy consumption by improved supply chain and core design (Drypers Wee Wee Dry) % 6 56

Description of whether there is any issue in sourcing water that is fit for purpose, water efficiency target(s) set and steps taken to achieve them.

Indicator Unit 2021–2025 Report Pages
Water recycling rate % >98 16, 47

Total packaging material used for finished products (in tonnes) and, if applicable, with reference to per unit produced.

Indicator Unit 2020 2021–2025 Report Pages
Paper – consumption intensity Tons/per HKD 10000 sales 0.05 28
Paper – total consumption volume Tons 79472 28
Proportion of packaging to be made of renewable/recyclable materials % >90 16

Description of the significant impacts of activities on the environment and natural resources and the actions taken to manage them.

Indicator Unit 2016 2020 Report Pages
Percentage of wood pulp procured certified by recognised forest management standards (FSC/PEFC/CFC) - Vinda Group % 100 15
Reduction in raw material use by improved supply chain and core design (Drypers Wee Wee Dry) % 15 56
Share of wood pulp from sustainably managed forests or suppliers with recognised forest management system certifications 100% 33

Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.

Indicator Unit 2019 2020 past 3 years Report Pages
Average male-to-female employee ratio 55:45 16
Board member composition by age group - 30 to 50 % 7 41
Board member composition by age group - Over 50 % 93 41
Board member composition by gender - Female % 21 41
Board member composition by gender - Male % 79 41
Job functions - Others 1067 1078 41
Job functions - Production support 6510 6796 41
Job functions - Sales and marketing support 3341 3473 41
Number of employees - 30-50 %, Pax 64.5 8116 42
Number of employees - Above 50 %, Pax 344 449 42
Number of employees - Below 30 %, Pax 3527 2782 42
Number of employees - Female %, Pax 4938 5072 42
Number of employees - General staff %, Pax 9088 83.1 42
Number of employees - Mainland China %, Pax 84 84.1 42
Number of employees - Male %, Pax 54.8 55.3 42
Number of employees - Middle management %, Pax 1759 1836 42
Number of employees - North Asia %, Pax 380 384 42
Number of employees - Senior executive %, Pax 0.7 0.7 42
Number of employees - Southeast Asia %, Pax 12.5 12.5 42
Total number of board directors 14 41
Total number of full-time employees 11347 41
Years of service - 10 years or above 2721 2579 41
Years of service - 2-5 years 2735 3387 41
Years of service - 6-9 years 3011 2780 41
Years of service - Under 2 years 2451 2601 41

Employee turnover rate by gender, age group and geographical region.

Indicator Unit 2019 2020 Report Pages
Employee turnover rate % 17.52 14.72 41
Employee turnover rate - 30-50 %, Pax 1227 10.3 42
Employee turnover rate - Above 50 %, Pax 15 99 42
Employee turnover rate - Below 30 %, Pax 22.5 21.3 42
Employee turnover rate - Female %, Pax 917 13.3 42
Employee turnover rate - Mainland China %, Pax 1827 14.9 42
Employee turnover rate - Male %, Pax 1402 1179 42
Employee turnover rate - North Asia %, Pax 15.9 12.2 42
Employee turnover rate - Southeast Asia %, Pax 23.5 235 42

Number and rate of work-related fatalities occurred in each of the past three years including the reporting year.

Indicator Unit 2019 2020 Report Pages
LTA (Lost Time Accident) Taiwan, China 1 38
LTA (Lost-Time Accident) (case) - The Group case 17 14 39

Lost days due to work injury.

Indicator Unit 2019 2020 Report Pages
DLA (Lost-Day from Accident) (day) - The Group day 1613 808 39

Description of occupational health and safety measures adopted, and how they are implemented and monitored.

Indicator Unit 2020 Report Pages
Number of emergency drills run (Mainland China) 252 37
Number of safety observations submitted by employees (Mainland China) 60000 37
Number of safety training participants (Mainland China) participants 121979 37
Number of safety trainings organised (Mainland China) 2773 37
Number of special safety inspections conducted (Mainland China) 676 37
Occupational injuries and workplace incidents reduction at manufacturing facilities percent compared to previous year -17.6 20
Safety training participants Taiwan, China participants 316 38
Total Safety Training Employees Malaysia employees 814 38
Total Safety Training Hours Malaysia hours 7324 38

The percentage of employees trained by gender and employee category (e.g. senior management, middle management).

Indicator Unit 2019 2020 Report Pages
Number of employees receiving training in Mainland China employees 9028 43
Number of employees receiving training in Malaysia employees 984 43
Number of employees receiving training in Taiwan, China employees 231 43
Number of employees trained (Female) Pax 4994 4326 44
Number of employees trained (General staff) Pax 9427 8647 44
Number of employees trained (Male) Pax 5862 5917 44
Number of employees trained (Middle management) Pax 1406 1548 44
Number of employees trained (Senior executive) Pax 23 48 44
Percentage of employees trained (Female) 45.7% 38.1% 44
Percentage of employees trained (General staff) 86.3% 76.2% 44
Percentage of employees trained (Male) 53.7% 52.2% 44
Percentage of employees trained (Middle management) 12.9% 13.6% 44
Percentage of employees trained (Senior executive) 0.2% 0.4% 44
Percentage of total employees trained 99.4% 90.3% 44
Total number of employees trained Pax 10856 10243 44
VMA Training Employees Malaysia employees 742 38

The average training hours completed per employee by gender and employee category.

Indicator Unit 2019 2020 Report Pages
Average training hours per employee hours 84 44
Average training hours per employee (Female) hours 101 44
Average training hours per employee (General staff) hours 87 44
Average training hours per employee (Male) hours 71 44
Average training hours per employee (Middle management) hours 65 44
Average training hours per employee (Senior executive) hours 23 44
ISO 45001 Safety Training Employees Malaysia employees 72 38
ISO 45001 Safety Training Hours Malaysia hours 2752 38
Safety training hours (Mainland China) hours 60990 37
Safety training hours Taiwan, China hours 1406 38
Total training hours hours 149851 858087 44
Training hours provided to employees in Mainland China hours 827859 43
Training hours provided to employees in Malaysia hours 25470 43
Training hours provided to employees in Taiwan, China hours 4758 43
VMA Training Hours Malaysia hours 4572 38

Number of suppliers by geographical region.

Indicator Unit 2019 2020 Report Pages
Number of active material suppliers - Europe 13 14 31
Number of active material suppliers - Mainland China and Hong Kong 432 450 31
Number of active material suppliers - Malaysia 28 33 31
Number of active material suppliers - North/South America 13 12 31
Number of active material suppliers - Other Regions in Asia 28 29 31
Number of active material suppliers - Taiwan, China 32 31 31
Number of new suppliers qualified for Malaysia operations 9 32
Number of new suppliers qualified for Taiwan, China 1 32
Total number of active material suppliers 546 569 31
Total number of suppliers that passed the supplier review 66 32

Description of practices relating to engaging suppliers, number of suppliers where the practices are being implemented, and how they are implemented and monitored.

Indicator Unit 2020 Report Pages
Average performance evaluation score of Vinda suppliers in Malaysia out of 6 5.96 32
Average performance evaluation score of Vinda suppliers in Taiwan, China out of 6 5.75 32

Description of practices used to identify environmental and social risks along the supply chain, and how they are implemented and monitored.

Indicator Unit 2025 Report Pages
Target for top twenty raw and auxiliary material suppliers (excluding wood pulp suppliers) to achieve ISO 14001 Environmental Management Systems certification Achieve ISO 14001 certification 33

Description of practices used to promote environmentally preferable products and services when selecting suppliers, and how they are implemented and monitored.

Indicator Unit 2021–2025 Report Pages
Proportion of Group's procured pulp to be certified by recognised forest management standards % 100 16
Proportion of top twenty raw and auxiliary material suppliers ISO 14001 certified (excluding wood pulp suppliers) % 100 16

Number of products and service related complaints received and how they are dealt with.

Indicator Unit 2020 Report Pages
Complaint rate for personal care products (incontinence care) in Taiwan, China (per million pieces) per million pieces 0.27 27
Complaint rate for personal care products (incontinence care, feminine care such as sanitary napkins, and baby diapers etc.) in Malaysia (per million pieces) per million pieces 0.15 27
Customer complaint rate for personal care products (incontinence and feminine care) in Mainland China (per 1000 tons of tissue products sold) 0.35 27
Customer complaint rate for wet wipes in Mainland China (per 1000 tons of tissue products sold) 2 27
Customer complaints for dry tissue products in Mainland China (per 1000 tons of tissue products sold) 0.87 27

Description of practices relating to observing and protecting intellectual property rights.

Indicator Unit 2020 Report Pages
Number of intellectual property rights registered intellectual property rights 77 25
Number of patents patents 225 25
Number of trademarks trademarks 604 25

Description of quality assurance process and recall procedures.

Indicator Unit 2020 Report Pages
All products qualified in product sampling inspections in Mainland China 100% 23
Number of product sampling inspections conducted on Group's products nationally and locally in Mainland China 280 23

Description of anti-corruption training provided to directors and staff.

Indicator Unit 2019 2020 Report Pages
Anti-corruption training hours (General Staff) hours 8543.7 6448.9 30
Anti-corruption training hours (Management) hours 1375.2 1083.2 30
Anti-corruption training number of participants (General Staff) 7216 9330 30
Anti-corruption training number of participants (Management) 1111 1694 30
Anti-corruption training total hours hours 9918.9 7532.1 30
Anti-corruption training total number of participants 8327 11024 30
Participation rate in Group’s Anti-Corruption Online Training in Taiwan, China 100% 43

Focus areas of contribution (e.g. education, environmental concerns, labour needs, health, culture, sport).

Indicator Unit 2014 2020 Report Pages
Cumulative number of students who have received financial assistance from Vinda students 85 58
Free meals served under 'The Same Old Place with Vinda' food kitchen for the elderly meals 46000 58

Resources contributed (e.g. money or time) to the focus area.

Indicator Unit 2014 2020 2021–2025 Report Pages
Community service hours by Vinda employees in Mainland China hours 1451 58
Community service hours by Vinda employees in Taiwan hours 160 58
Cumulative voluntary service hours contributed by students who received financial assistance from Vinda hours 6821 58
Financial assistance provided to underprivileged students under 'Vinda You Are the Best Education Fund' students 38 58
Malaysian ringgit donated by Vinda to Malaysian food banks and hospitals to support COVID-19 fight Malaysian ringgit 335000 58
New Taiwan dollars worth of baby diapers and adult diapers donated by Vinda in Taiwan New Taiwan dollars 64000 58
Number of people aged 80 years or above who received gifts under 'Warmth to the Home' program people 340 58
Number of people in hardship who received additional financial aid from Vinda Charity Foundation due to COVID-19 people 125 58
Number of people with special predicaments who received gifts under 'Warmth to the Home' program people 11 58
Voluntary service hours to be provided hours 8000 16

The types of emissions and respective emissions data.

Standard Indicator Unit 2019 2020
NOₓ Emission Intensity (By Revenue) kg/ten thousand revenue 0.12 0.09
NOₓ Emissions ton 194.17 150.89
SOₓ Emissions ton 83.99 42.25

Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Standard Indicator Unit 2019 2020 2021–2025
Direct GHG Emissions (Scope 1) ton 383214 359244
Indirect Energy Emissions (Scope 2) ton 716456 787150
Total GHG Emissions ton 1099670 1146394 1000000
Total GHG Emissions Intensity (By Revenue) kg/ten thousand revenue 0.68 0.69

Total hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Standard Indicator Unit 2019 2020
Total Hazardous Waste Ton 246 225
Total Hazardous Waste Intensity (By Revenue) kg/ten thousand revenue 0.15 0.14

Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Standard Indicator Unit 2019 2020
Non-Hazardous Waste Disposed Ton 81786 77233
Plastic Waste Tons 32322
Total Non-Hazardous Waste Intensity (By Revenue) kg/ten thousand revenue 50.88 46.78

Description of how hazardous and non-hazardous wastes are handled, and a description of reduction target(s) set and steps taken to achieve them.

Standard Indicator Unit 2019 2020 2021–2025
Plastic Waste Reduction Percentage Compared to Last Year percent 60 75
Target Hazardous Waste Intensity Reduction Percentage Compared to Last Year percent 100

Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).

Standard Indicator Unit 2019 2020
Comprehensive Energy Consumption Intensity (By Unit Product) ton of standard coal/ton of paper 0.33 0.32
Diesel Fuel Consumption ton 71.83 44.3
Energy Consumption Intensity (By Revenue) ton of standard coal/ten thousand revenue (HKD) 0.22 0.22
Fossil Fuel Consumption ton 188276 181076
Gasoline Consumption ton 74.64 59.99
LPG Consumption ton 75.6 56.59
Natural Gas Consumption 17792173 21379684
Purchased Electricity kWh 816006702 859898248
Purchased Steam ton 711285 722949

Water consumption in total and intensity (e.g. per unit of production volume, per facility).

Standard Indicator Unit 2019 2020
Groundwater Consumption 1218852 1125872
Municipal Water Consumption 7925957 8551062
Surface Water Consumption 1480419 1591543
Water Consumption 10625228 11268477
Water Consumption Intensity (By Revenue) ton/ten thousand revenue 6.61 6.82

Description of energy use efficiency target(s) set and steps taken to achieve them.

Standard Indicator Unit 2016 2020
Energy Consumption Reduction Compared to Last Year kWh 650000
Energy Consumption Reduction Percentage Compared to Last Year % 6

Total packaging material used for finished products (in tonnes) and, if applicable, with reference to per unit produced.

Standard Indicator Unit 2020
Packaging Material Consumption (Paper) Tons 79472
Packaging Material Intensity (By Revenue) Tons/per HKD 10000 sales 0.05

Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.

Standard Indicator Unit 2019 2020
Number of Employees Aged 30-50 Pax 7047 8116
Number of Employees Aged Above 50 Pax 344 449
Number of Employees Aged Below 30 Pax 3527 2782
Number of Employees in Mainland China Pax 9172 9539
Number of Female Employees Pax 4938 5072
Number of Full-time Employees 11347
Number of General Employees Pax 9088 9430
Number of Male Employees Pax 5980 6275
Number of Middle Management Employees Pax 1759 1836
Number of Senior Management Employees Pax 71 81
Number of Total Employees Pax 10918 11347
Percentage of Employees Aged 30-50 % 64.5 71.5
Percentage of Employees Aged Above 50 % 3.2 4
Percentage of Employees Aged Below 30 % 32.3 24.5
Percentage of Employees in Mainland China % 84 84.1
Percentage of Female Employees % 45.2 44.7
Percentage of General Employees % 83.2 83.1
Percentage of Male Employees % 54.8 55.3
Percentage of Middle Management Employees % 16.1 16.2
Percentage of Senior Management Employees % 0.7 0.7

Employee turnover rate by gender, age group and geographical region.

Standard Indicator Unit 2019 2020
Turnover Rate of Employees Aged 30-50 % 14.9 10.3
Turnover Rate of Employees Aged Above 50 % 15 27.8
Turnover Rate of Employees Aged Below 30 % 22.5 21.3
Turnover Rate of Employees in Mainland China % 16.6 14.9
Turnover Rate of Female Employees % 15.7 13.3
Turnover Rate of Male Employees % 19 15.8
Turnover Rate of Total Employees % 17.52 14.72

Lost days due to work injury.

Standard Indicator Unit 2019 2020
Lost Days Due to Work-related Injuries day 1613 808

Description of occupational health and safety measures adopted, and how they are implemented and monitored.

Standard Indicator Unit 2020
Number of People Receiving Training on Work Safety participants 123109
Number of Production Safety Emergency Drills 252
Total Hours of Safety Training for Employees hours 7324

The percentage of employees trained by gender and employee category (e.g. senior management, middle management).

Standard Indicator Unit 2019 2020
Percentage of Employees Trained % 99.4 90.3
Percentage of Trained Female Employees % 45.7 38.1
Percentage of Trained General Employees % 86.3 76.2
Percentage of Trained Mainland China Employees % 88.2
Percentage of Trained Male Employees % 53.7 52.2
Percentage of Trained Middle Management % 12.9 13.6
Percentage of Trained Senior Management % 0.2 0.4

The average training hours completed per employee by gender and employee category.

Standard Indicator Unit 2019 2020
Average Training Hours (Female) hours 101
Average Training Hours (General Staff) hours 87
Average Training Hours (Male) hours 71
Average Training Hours (Middle Management) hours 65
Average Training Hours (Senior Management) hours 23
Average Training Hours per Employee hours 84
Total Training Hours hours 149851 858087

Number of suppliers by geographical region.

Standard Indicator Unit 2019 2020
Number of Suppliers in Europe 13 14
Number of Suppliers in Mainland China 432 450
Number of Suppliers in Overseas 114 119
Number of Total Suppliers 546 569
Total Number of Suppliers in Taiwan 32 31

Description of practices used to identify environmental and social risks along the supply chain, and how they are implemented and monitored.

Standard Indicator Unit 2025
Percentage of Suppliers Certified to ISO 14001 Environmental Management System Target: Achieve ISO 14001 certification for top twenty raw and auxiliary material suppliers (excluding wood pulp suppliers)

Description of practices used to promote environmentally preferable products and services when selecting suppliers, and how they are implemented and monitored.

Standard Indicator Unit 2021–2025
Percentage of Suppliers Adopting Green Procurement Standards % 100

Number of products and service related complaints received and how they are dealt with.

Standard Indicator Unit 2020
Number of Product Quality Complaints per 1000 tons of tissue products sold 2

Description of practices relating to observing and protecting intellectual property rights.

Standard Indicator Unit 2020
Number of Intellectual Property Rights Obtained by the Company intellectual property rights 77
Number of Patents Held patents 225
Number of Trademark Registrations trademarks 604

Description of quality assurance process and recall procedures.

Standard Indicator Unit 2020
Passing Rate of Third-party Accreditation Performed under the Quality Management System % 100

Description of anti-corruption training provided to directors and staff.

Standard Indicator Unit 2019 2020
Average Anti-corruption Training Hours for Directors and Management hours 1.2376 0.6397
Average Anti-corruption Training Hours for General Employees hours 1.1847 0.6912
Average Hours of Anti-corruption Training hours 1.1919 0.6834
Board Anti-corruption Training Duration hour 1
Coverage Rate of Ethical Standards and Anti-Corruption Training % 100
Number of Attendance for Anti-corruption Training 8327 11024
Number of Directors and Management Attendance for Anti-corruption Training 1111 1694
Number of General Employees Attendance for Anti-corruption Training 7216 9330
Number of People Participated in Ethical Standards and Anti-corruption Training 8327 11024
Total Anti-corruption Training Hours for Directors and Management hours 1375.2 1083.2
Total Hours of Anti-corruption Training hours 9918.9 7532.1
Total Hours of Anti-corruption Training for Employees hours 8543.7 6448.9

Resources contributed (e.g. money or time) to the focus area.

Standard Indicator Unit 2020 2021–2025
Total Volunteer Service Hours hours 1611 8000