ENVIRONMENTAL, SOCIAL AND GOVERNANCE REPORT 2020
Extracted ESG KPIs
KPIs are organized by ESG aspects.
The types of emissions and respective emissions data.
| Indicator | Unit | 2018 | 2019 | 2020 | FY2020 | Report Pages |
|---|---|---|---|---|---|---|
| Air emissions - Nitrogen oxides (NOx) | kg | 7.1 | 6.9 | 5.3 | 11 | |
| Air emissions - Particulate matters (PM) | kg | 0.6 | 0.5 | 0.4 | 11 | |
| Air emissions - Sulphur oxides (SOx) | kg | 0.4 | 0.3 | 0.2 | 11 | |
| Greenhouse gas emissions Scope 3 | tonnes CO2e | 58.239 | 12 | |||
| Nitrogen oxides (NOx) emissions | kg | 7.1 | 6.9 | 5.3 | 5.347 | 12, 32 |
| Particulate matter (PM) emissions | kg | 0.413 | 12 | |||
| Particulate matters (PM) emissions | kg | 0.5 | 0.5 | 0.4 | 32 | |
| Sulphur oxides (SOx) emissions | kg | 0.4 | 0.3 | 0.2 | 0.246 | 12, 32 |
Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2018 | 2019 | 2020 | FY2020 | Report Pages |
|---|---|---|---|---|---|---|
| Direct greenhouse gas emissions (Scope 1) | tonnes CO2e | 35.7 | 39.4 | 37.5 | 11 | |
| Direct greenhouse gas emissions (Scope 1) per employee | tonnes CO2e/employee | 0.2 | 0.2 | 11 | ||
| Greenhouse gas emission intensity per employee | tonnes CO₂e/employee | 0.7 | 1.3 | 1.1 | 32 | |
| Greenhouse gas emissions Scope 1 | tonnes CO2e | 37.545 | 12 | |||
| Greenhouse gas emissions Scope 2 | tonnes CO2e | 154.239 | 12 | |||
| Indirect greenhouse gas emissions (Scope 2) | tonnes CO2e | 76.9 | 157.4 | 154.2 | 11 | |
| Indirect greenhouse gas emissions (Scope 2) per employee | tonnes CO2e/employee | 0.3 | 0.7 | 0.7 | 11 | |
| Other indirect greenhouse gas emission (Scope 3) | tonnes CO2e | 85 | 98 | 58.2 | 11 | |
| Other indirect greenhouse gas emission (Scope 3) per employee | tonnes CO2e/employee | 0.3 | 0.5 | 0.2 | 11 | |
| Scope 1 Direct greenhouse gas emission | tonnes CO₂e | 35.7 | 39.4 | 37.5 | 32 | |
| Scope 2 Indirect greenhouse gas emission | tonnes CO₂e | 76.9 | 157.4 | 154.2 | 32 | |
| Scope 3 Other indirect greenhouse gas emission | tonnes CO₂e | 85 | 98 | 58.2 | 32 | |
| Total greenhouse gas emission | tonnes | 197.6 | 294.8 | 250 | 32 | |
| Total greenhouse gas emissions | tonnes CO2e | 197.6 | 294.8 | 250 | 11 | |
| Total greenhouse gas emissions (Scope 1, 2, 3) | tonnes CO2e | 250.023 | 12 | |||
| Total greenhouse gas emissions per employee | tonnes CO2e/employee | 0.7 | 1.3 | 1.1 | 11 |
Total hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2019 | 2020 | Report Pages |
|---|---|---|---|---|
| Hazardous waste intensity per employee | tonnes/employee | Negligible | Negligible | 32 |
| Total hazardous waste | tonnes | Negligible | Negligible | 32 |
| Total hazardous waste produced | kg | Negligible | Negligible | 11 |
Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2018 | 2019 | 2020 | Report Pages |
|---|---|---|---|---|---|
| Non-hazardous waste generated | tonnes | 3.5 | 19.1 | 19.718 | 13 |
| Non-hazardous waste intensity per employee | kg/employee | 12.1 | 84.9 | 82.5 | 32 |
| Paper consumption per employee | kg/employee | 3.5 | 5.4 | 4.98 | 18 |
| Total non-hazardous waste | tonnes | 3.5 | 19.1 | 19.7 | 32 |
| Total non-hazardous waste produced | tonnes | 3.5 | 19.1 | 19.7 | 11 |
| Total non-hazardous waste produced per employee | kg/employee | 12.1 | 84.9 | 83.6 | 11 |
Description of how hazardous and non-hazardous wastes are handled, and a description of reduction target(s) set and steps taken to achieve them.
| Indicator | Unit | 2018 | 2019 | 2020 | Report Pages |
|---|---|---|---|---|---|
| Domestic wastewater generated | m³ | 70 | 11981.3 | 566.77 | 13 |
Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2018 | 2019 | 2020 | FY2018 | FY2019 | FY2020 | Report Pages |
|---|---|---|---|---|---|---|---|---|
| Electricity purchased | MWh | 239.7 | 190 | 186.6 | 18, 33 | |||
| Gasoline consumption | litres | 13143.2 | 14265.4 | 14880.1 | 15 | |||
| Intensity per employee (energy) | MWh/employee | 1.7 | 1.6 | 33 | ||||
| Non-renewable energy consumption | MWh | 195.6 | 192.5 | 33 | ||||
| Non-renewable fuel consumption | MWh | 195.6 | 192.5 | 18 | ||||
| Total electricity consumption | kWh | 239718 | 385605 | 379079 | 15 | |||
| Total energy consumption | MWh | 239.7 | 385.6 | 379.1 | 18, 33 | |||
| Total energy consumption per employee | MWh/employee | 1.7 | 1.6 | 18 | ||||
| Unleaded petrol consumption | litres | 2809.6 | 1630.4 | 15 |
Water consumption in total and intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2018 | 2019 | 2020 | Report Pages |
|---|---|---|---|---|---|
| Intensity per employee (water) | m³/employee | 0.2 | 53.3 | 2.4 | 33 |
| Total water consumption | m³ | 70 | 11981.3 | 566.8 | 33 |
| Water consumption | m3 | 70 | 11981.3 | 566.8 | 18 |
| Water consumption per employee | m3/employee | 0.2 | 53.3 | 2.4 | 18 |
Total packaging material used for finished products (in tonnes) and, if applicable, with reference to per unit produced.
| Indicator | Unit | 2018 | 2019 | 2020 | Report Pages |
|---|---|---|---|---|---|
| Metal packaging material consumption | tonnes | Negligible | Negligible | 33 | |
| Packaging material intensity | tonnes/m³ | Negligible | Negligible | 33 | |
| Paper packaging material consumption | tonnes | Negligible | Negligible | 33 | |
| Plastic packaging material consumption | tonnes | Negligible | Negligible | 33 | |
| Total packaging materials consumption | tonnes | Negligible | Negligible | 33 | |
| Total paper consumption | kg | 1008 | 1224 | 1175 | 18 |
Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.
| Indicator | Unit | 2019 | 2020 | Report Pages |
|---|---|---|---|---|
| Total workforce - Age group - 20-29 | 69 | 56 | 34 | |
| Total workforce - Age group - 30-39 | 121 | 138 | 34 | |
| Total workforce - Age group - 40-49 | 27 | 35 | 34 | |
| Total workforce - Age group - 50 or above | 8 | 7 | 34 | |
| Total workforce - Employment type - General Staff | 23 | 34 | ||
| Total workforce - Employment type - General manager or above | 8 | 6 | 34 | |
| Total workforce - Employment type - Officer, clerk | 143 | 177 | 34 | |
| Total workforce - Employment type - Senior manager | 51 | 53 | 34 | |
| Total workforce - Gender - Female | 91 | 96 | 34 | |
| Total workforce - Gender - Male | 134 | 140 | 34 | |
| Total workforce - Geographical region - France | 1 | 1 | 34 | |
| Total workforce - Geographical region - Hong Kong | 10 | 11 | 34 | |
| Total workforce - Geographical region - Mainland China | 214 | 224 | 34 |
Employee turnover rate by gender, age group and geographical region.
| Indicator | Unit | 2019 | 2020 | Report Pages |
|---|---|---|---|---|
| Employee turnover - Age group - 19 or below | 1 | 35 | ||
| Employee turnover - Age group - 20-29 | 53 | 29 | 35 | |
| Employee turnover - Age group - 30-39 | 71 | 49 | 35 | |
| Employee turnover - Age group - 40-49 | 12 | 14 | 35 | |
| Employee turnover - Age group - 50 or above | 2 | 35 | ||
| Employee turnover - Gender - Female | 47 | 35 | 35 | |
| Employee turnover - Gender - Male | 89 | 60 | 35 | |
| Employee turnover - Geographical region - Hong Kong | 1 | 4 | 35 | |
| Employee turnover - Geographical region - Mainland China | 135 | 91 | 35 |
The percentage of employees trained by gender and employee category (e.g. senior management, middle management).
| Indicator | Unit | 2019 | 2020 | Report Pages |
|---|---|---|---|---|
| Number of trained employees, Female | 109 | 23 | 36 | |
| Number of trained employees, General Manager or Above | 6 | 7 | 36 | |
| Number of trained employees, General Staff | 25 | 36 | ||
| Number of trained employees, Male | 176 | 34 | 36 | |
| Number of trained employees, Officer, Clerk | 183 | 3 | 36 | |
| Number of trained employees, Senior Manager | 71 | 47 | 36 |
The average training hours completed per employee by gender and employee category.
| Indicator | Unit | 2019 | 2020 | Report Pages |
|---|---|---|---|---|
| Average training hours completed, Female | hours | 3.4 | 1.9 | 36 |
| Average training hours completed, General Manager or Above | hours | 1 | 2.3 | 36 |
| Average training hours completed, General Staff | hours | 2.5 | 36 | |
| Average training hours completed, Male | hours | 3.2 | 2 | 36 |
| Average training hours completed, Officer, Clerk | hours | 2.5 | 0.2 | 36 |
| Average training hours completed, Senior Manager | hours | 5.9 | 7.8 | 36 |
Number of suppliers by geographical region.
| Indicator | Unit | 2020 | Report Pages |
|---|---|---|---|
| Number of suppliers (China) | 1197 | 37 |
Number of products and service related complaints received and how they are dealt with.
| Indicator | Unit | 2019 | 2020 | Report Pages |
|---|---|---|---|---|
| Gross merchandise volume of Digital Point business | million RMB | 330 | 440.1 | 5 |
| Number of Complaints | 2922 | 4995 | 37 |
The types of emissions and respective emissions data.
| Standard Indicator | Unit | 2018 | 2019 | 2020 | FY2020 |
|---|---|---|---|---|---|
| Airborne Particulate Matter (PM) Emissions | kg | 0.5 | 0.5 | 0.4 | 0.413 |
| NOₓ Emissions | kg | 7.1 | 6.9 | 5.3 | 5.347 |
| SOₓ Emissions | kg | 0.4 | 0.3 | 0.2 | 0.246 |
Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2018 | 2019 | 2020 | FY2020 |
|---|---|---|---|---|---|
| Direct GHG Emissions (Scope 1) | tonnes CO2e | 35.7 | 39.4 | 37.5 | 37.545 |
| Indirect Energy Emissions (Scope 2) | tonnes CO2e | 76.9 | 157.4 | 154.2 | 154.239 |
| Scope 1 GHG Emissions Intensity (By Employee) | tonnes CO2e/employee | 0.2 | 0.2 | ||
| Scope 2 GHG Emissions Intensity (By Employee) | tonnes CO2e/employee | 0.3 | 0.7 | 0.7 | |
| Scope 3 GHG Emissions Intensity (By Employee) | tonnes CO2e/employee | 0.3 | 0.5 | 0.2 | |
| Total GHG Emissions | tonnes CO2e | 197.6 | 294.8 | 250 | 250.023 |
| Total GHG Emissions Intensity (By Employee) | tonnes CO2e/employee | 0.7 | 1.3 | 1.1 | |
| Total Other Indirect Energy Emissions (Scope 3) | tonnes CO2e | 85 | 98 | 58.2 |
Total hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2019 | 2020 |
|---|---|---|---|
| Total Hazardous Waste | tonnes | Negligible | Negligible |
| Total Hazardous Waste Intensity (By Employee) | tonnes/employee | Negligible | Negligible |
Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2018 | 2019 | 2020 |
|---|---|---|---|---|
| Total Non-Hazardous Waste Intensity (By Employee) | kg/employee | 12.1 | 84.9 | 83.6 |
Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2018 | 2019 | 2020 | FY2018 | FY2019 | FY2020 |
|---|---|---|---|---|---|---|---|
| Energy Consumption Intensity (By Employee) | MWh/employee | 1.7 | 1.6 | ||||
| Gasoline Consumption | litres | 13143.2 | 14265.4 | 14880.1 | |||
| Purchased Electricity | MWh | 239.7 | 190 | 186.6 | 239.718 | 385.605 | 379.079 |
| Total Energy Consumption | MWh | 239.7 | 385.6 | 379.1 | |||
| Total Non-Renewable Fuel Consumption | MWh | 195.6 | 192.5 |
Water consumption in total and intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2018 | 2019 | 2020 |
|---|---|---|---|---|
| Water Consumption | m³ | 70 | 11981.3 | 566.8 |
Total packaging material used for finished products (in tonnes) and, if applicable, with reference to per unit produced.
| Standard Indicator | Unit | 2018 | 2019 | 2020 |
|---|---|---|---|---|
| Packaging Material Consumption (Paper) | kg | 1008 | 1224 | 1175 |
Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.
| Standard Indicator | Unit | 2019 | 2020 |
|---|---|---|---|
| Number of Employees Aged 30-50 | persons | 148 | 173 |
| Number of Employees Aged Above 50 | persons | 8 | 7 |
| Number of Employees Aged Below 30 | persons | 69 | 56 |
| Number of Employees in Europe | persons | 1 | 1 |
| Number of Employees in Hong Kong | persons | 10 | 11 |
| Number of Employees in Hong Kong and Mainland China | persons | 224 | 235 |
| Number of Employees in Mainland China | persons | 214 | 224 |
| Number of Female Employees | persons | 91 | 96 |
| Number of Male Employees | persons | 134 | 140 |
| Number of Total Employees | persons | 225 | 236 |
| Percentage of Employees Aged 30-50 | % | 65.78 | 73.31 |
| Percentage of Employees Aged Above 50 | % | 3.56 | 2.97 |
| Percentage of Employees Aged Below 30 | % | 30.67 | 23.73 |
| Percentage of Employees in Europe | % | 0.44 | 0.42 |
| Percentage of Employees in Hong Kong | % | 4.44 | 4.66 |
| Percentage of Employees in Hong Kong and Mainland China | % | 99.56 | 99.58 |
| Percentage of Employees in Mainland China | % | 95.11 | 94.92 |
| Percentage of Female Employees | % | 40.44 | 40.68 |
| Percentage of Male Employees | % | 59.56 | 59.32 |
Employee turnover rate by gender, age group and geographical region.
| Standard Indicator | Unit | 2019 | 2020 |
|---|---|---|---|
| Turnover Rate of Employees Aged 30-50 | 83 | 63 | |
| Turnover Rate of Employees Aged Below 30 | 53 | 30 | |
| Turnover Rate of Employees in Hong Kong | 1 | 4 | |
| Turnover Rate of Employees in Mainland China | 135 | 91 | |
| Turnover Rate of Female Employees | 47 | 35 | |
| Turnover Rate of Male Employees | 89 | 60 |
The percentage of employees trained by gender and employee category (e.g. senior management, middle management).
| Standard Indicator | Unit | 2019 | 2020 |
|---|---|---|---|
| Percentage of Trained Female Employees | % | 38.24 | 40.35 |
| Percentage of Trained General Employees | % | 8.45 | |
| Percentage of Trained Male Employees | % | 61.76 | 59.65 |
| Percentage of Trained Senior Management | % | 23.98 | 82.46 |
The average training hours completed per employee by gender and employee category.
| Standard Indicator | Unit | 2019 | 2020 |
|---|---|---|---|
| Average Training Hours (Female) | hours | 3.4 | 1.9 |
| Average Training Hours (General Staff) | hours | 2.5 | |
| Average Training Hours (Male) | hours | 3.2 | 2 |
| Average Training Hours (Senior Management) | hours | 5.9 | 7.8 |
Number of suppliers by geographical region.
| Standard Indicator | Unit | 2020 |
|---|---|---|
| Number of Suppliers in Mainland China | 1197 |
Number of products and service related complaints received and how they are dealt with.
| Standard Indicator | Unit | 2019 | 2020 |
|---|---|---|---|
| Complaint Growth Rate | % | 70.97 | |
| Total Number of Customer Complaints | 2922 | 4995 |