2020 ENVIRONMENTAL, SOCIAL AND GOVERNANCE REPORT
Extracted ESG KPIs
KPIs are organized by ESG aspects.
Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2019 | 2020 | Report Pages |
|---|---|---|---|---|
| GHG emissions per sq.m. of floor area | kg of CO2e (per m²) | 40.76 | 21.64 | 27 |
| Total Greenhouse Gas Emissions | tCO2e | 159.62 | 4 | |
| Total emissions — Indirect emissions (Scope 2) | tonnes of CO2e | 314.21 | 159.62 | 27 |
Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2019 | 2020 | Report Pages |
|---|---|---|---|---|
| Non-hazardous waste per sq.m. of floor area | tonnes (per sq.m.) | 0.007 | 0.003 | 27 |
| Total non-hazardous waste | tonnes | 43.5 | 19.81 | 27 |
Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2019 | 2020 | Report Pages |
|---|---|---|---|---|
| Energy consumption per sq.m. of floor area | kWh in '000s (per sq.m.) | 0.06 | 0.03 | 27 |
| Total Energy Consumption | kWh in '000s | 193.07 | 4 | |
| Total consumption (purchased electricity) | kWh in '000s | 449.95 | 193.07 | 27 |
Water consumption in total and intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2019 | 2020 | Report Pages |
|---|---|---|---|---|
| Total water consumption | m³ | 3985.84 | 1633.76 | 27 |
| Water consumption per sq.m. of floor area | m³ (per sq.m.) | 0.52 | 0.23 | 27 |
Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.
| Indicator | Unit | 2020 | Report Pages |
|---|---|---|---|
| Number of Employees | 278 | 4 | |
| Number of employees aged 30 or below | employees | 156 | 20 |
| Number of employees aged 31–40 | employees | 104 | 20 |
| Number of employees aged 41–50 | employees | 12 | 20 |
| Number of employees aged 50 above | employees | 6 | 20 |
| Number of female employees | employees | 162 | 20 |
| Number of full time employees | employees | 272 | 20 |
| Number of general and technical staff | employees | 235 | 20 |
| Number of male employees | employees | 116 | 20 |
| Number of middle management employees | employees | 33 | 20 |
| Number of part time/contract employees | employees | 6 | 20 |
| Number of senior management employees | employees | 10 | 20 |
| Proportion of Employees below 30 | 56% | 4 | |
| Proportion of Female Employees | 58% | 4 | |
| Total number of employees (PRC) | employees | 278 | 20 |
Employee turnover rate by gender, age group and geographical region.
| Indicator | Unit | 2020 | Report Pages |
|---|---|---|---|
| Employee Turnover Rate by Age Group: Aged 30 or below | % | 93% | 21 |
| Employee Turnover Rate by Age Group: Aged 31–40 | % | 53% | 21 |
| Employee Turnover Rate by Age Group: Aged 41–50 | % | 40% | 21 |
| Employee Turnover Rate by Age Group: Aged above 50 | % | 13% | 21 |
| Employee Turnover Rate by Gender: Female | % | 124% | 21 |
| Employee Turnover Rate by Gender: Male | % | 97% | 21 |
Percentage of total products sold or shipped subject to recalls for safety and health reasons.
| Indicator | Unit | 2020 | Report Pages |
|---|---|---|---|
| Sales of FIT Products (as % of major businesses) | 18.60% | 4 | |
| Sales of air tickets and hotel accommodations (as % of major businesses) | 40.80% | 4 | |
| Sales of ancillary travel-related products and services (as % of major businesses) | 0.50% | 4 | |
| Sales of package tours (as % of major businesses) | 40.10% | 4 |
Number of products and service related complaints received and how they are dealt with.
| Indicator | Unit | 2020 | Report Pages |
|---|---|---|---|
| Proportion of trading achieved through online payment of platform 'iflying.com' | 63% | 4 |
Focus areas of contribution (e.g. education, environmental concerns, labour needs, health, culture, sport).
| Indicator | Unit | 2020 | Report Pages |
|---|---|---|---|
| Average Travel Satisfaction | 98.6% | 4 | |
| Number of Tour Attendance | 34747 | 4 | |
| Successful tour grouping | 2498 | 4 |
Resources contributed (e.g. money or time) to the focus area.
| Indicator | Unit | 2020 | Report Pages |
|---|---|---|---|
| Revenue | RMB '000 | 143495 | 4 |
Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2019 | 2020 |
|---|---|---|---|
| Indirect Energy Emissions (Scope 2) | tonnes of CO2e | 314.21 | 159.62 |
| Total GHG Emissions | tCO2e | 159.62 | |
| Total GHG Emissions Intensity (By Area) | kg of CO2e (per m²) | 40.76 | 21.64 |
Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2019 | 2020 |
|---|---|---|---|
| Non-Hazardous Waste Disposed | tonnes | 43.5 | 19.81 |
| Total Non-Hazardous Waste Intensity (By Area) | tonnes per sq.m. | 0.007 | 0.003 |
Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2019 | 2020 |
|---|---|---|---|
| Energy Consumption Intensity (By Area) | kWh in '000s (per sq.m.) | 0.06 | 0.03 |
| Total Energy Consumption | kWh in '000s | 449.95 | 193.07 |
Water consumption in total and intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2019 | 2020 |
|---|---|---|---|
| Water Consumption | m³ | 3985.84 | 1633.76 |
Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.
| Standard Indicator | Unit | 2020 |
|---|---|---|
| Number of Employees Aged 30-50 | employees | 116 |
| Number of Employees Aged Above 50 | employees | 6 |
| Number of Employees Aged Below 30 | employees | 156 |
| Number of Employees in Mainland China | employees | 278 |
| Number of Female Employees | employees | 162 |
| Number of Full-time Employees | employees | 272 |
| Number of Male Employees | employees | 116 |
| Number of Middle Management Employees | employees | 33 |
| Number of Part-time Employees | employees | 6 |
| Number of Senior Management Employees | employees | 10 |
| Number of Total Employees | employees | 278 |
| Percentage of Employees Aged Below 30 | % | 56 |
| Percentage of Female Employees | % | 58 |
Employee turnover rate by gender, age group and geographical region.
| Standard Indicator | Unit | 2020 |
|---|---|---|
| Turnover Rate of Employees Aged 30-50 | % | 40 |
| Turnover Rate of Employees Aged Above 50 | % | 13 |
| Turnover Rate of Employees Aged Below 30 | % | 93 |
| Turnover Rate of Female Employees | % | 124 |
| Turnover Rate of Male Employees | % | 97 |