Sustainability Report 2021

Company: CHOW TAI FOOK (1929)
Year: 2021
Published: 2021-06-16
Status: Processed
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Extracted ESG KPIs

KPIs are organized by ESG aspects.

The types of emissions and respective emissions data.

Indicator Unit FY2019 FY2020 FY2021 Report Pages
Air emissions from production - Ammonia Tonne 0.02 0.09 60
Air emissions from production - Dust Tonne 1.63 1.07 2.66 60
Air emissions from production - Fluoride Tonne 0.05 0.06 0.06 60
Air emissions from production - Hydrogen chloride Tonne 0.75 1.53 60
Air emissions from production - Hydrogen cyanide Tonne 0.002 60
Air emissions from production - Lead and other compounds Tonne 0.001 0.002 0.0004 60
Air emissions from production - NOx Tonne 0.97 2.19 0.12 60
Air emissions from production - Non-methane hydrocarbon Tonne 1.68 4.04 5.04 60
Air emissions from production - SOx Tonne 0.34 0.46 0.17 60
Air emissions from production - VOCs Tonne 0.18 2.86 0.22 60
Air emissions from vehicles - NOx Tonne 0.18 0.2 60
Air emissions from vehicles - PM Tonne 0.012 0.016 60
Air emissions from vehicles - SOx Tonne 0.006 0.006 60

Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Indicator Unit 2021 FY2019 FY2020 FY2021 Report Pages
GHG emissions by function - Office percentage 34% 36
GHG emissions by function - POS percentage 14% 36
GHG emissions by function - Production percentage 52% 36
GHG intensity (Tonne CO2e/HK$1 million revenue) Tonne CO2e/HK$1 million revenue 0.9 1.04 0.77 36
Group GHG intensity Tonne CO2e/HK$1 million revenue 0.9 1.04 0.77 60
Reduction in GHG emissions intensity % -14 9
Reduction in GHG emissions intensity compared with FY2019 % -14 33
Scope 1 direct emissions Tonne CO2e 1995 1561 1743 60
Scope 1 direct emissions (Tonne CO2e) Tonne CO2e 1995 1561 1743 36
Scope 2 indirect emissions Tonne CO2e 57047 56462 51577 60
Scope 2 indirect emissions (Tonne CO2e) Tonne CO2e 57047 56642 51577 36
Scope 3 other indirect emissions Tonne CO2e 681 825 717 60
Scope 3 other indirect emissions (Tonne CO2e) Tonne CO2e 681 825 717 36
Total GHG emissions Tonne CO2e 59723 59028 54037 60
Total GHG emissions (Tonne CO2e) Tonne CO2e 59723 59028 54037 36

Total hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Indicator Unit 2021 FY2019 FY2020 FY2021 Report Pages
Hazardous waste from production tonne 290 280 247 37
Hazardous waste intensity g/product manufactured 34 37 28 61
Materials and Waste Management - Estimated savings tonnes -48.7 35
Total hazardous waste from production Tonne 290 280 247 61

Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Indicator Unit 2021 FY2019 FY2020 FY2021 Report Pages
General waste from production Tonne, tonne 830 750 756 37, 61
Paper recycled Tonne 41 33 57 61
Production general waste intensity g/product manufactured 109 100 85 61
Production wastewater intensity m³/product manufactured 0.038 0.039 0.028 61
Reduction in waste intensity from production % -14 9
Reduction in waste intensity from production compared with FY2019 % -14 33
Toner recycled Piece 1443 1405 1473 61
Toner used Piece 13432 13238 9602 61
Waste intensity (g/product manufactured) g/product 131 137 113 37
Wax used at production Tonne 10 7 7 61

Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).

Indicator Unit FY2019 FY2020 FY2021 Report Pages
Direct energy consumption - Fuel (GJ) GJ 28020 21632 24350 36
Direct energy consumption - Renewable (GJ) GJ 680 563 2667 36
Direct energy consumption – Fuel GJ 28020 21632 24350 60
Direct energy consumption – Renewable GJ 680 563 2667 60
Energy intensity (GJ/HK$1 million revenue) GJ/HK$1 million revenue 5.73 6.58 5.29 36
Group energy intensity GJ/HK$1 million revenue 5.73 6.58 5.29 60
Indirect energy consumption - Purchased electricity (GJ) GJ 353426 351003 343810 36
Indirect energy consumption – Purchased electricity GJ 353426 351003 343810 60
Total energy consumption GJ 382126 373198 370827 60
Total energy consumption (GJ) GJ 382126 373198 370827 36

Water consumption in total and intensity (e.g. per unit of production volume, per facility).

Indicator Unit 2021 FY2019 FY2020 FY2021 Report Pages
Domestic wastewater with primary treatment to third party water m³ 272939 247204 163772 61
Group water intensity m³/HK$1 million revenue 8.62 8.58 6.78 61
Industrial wastewater with secondary treatment to third party water m³ 49444 48923 86958 61
Paper used Tonne 67 107 88 61
Reduction in water use intensity % -21 9
Reduction in water use intensity compared with FY2019 % -21 33
Wastewater at production m³ 322383 296127 250730 61
Water consumption for POS (percentage of total) % 2 37
Water consumption for office (percentage of total) % 29 37
Water consumption for production (percentage of total) % 69 37
Water intensity (m³/HK$1 million revenue) m³/HK$1 million revenue 8.62 8.58 6.78 37
Water withdrawal from municipal water supply m³ 574707 486904 475643 37, 61

Description of energy use efficiency target(s) set and steps taken to achieve them.

Indicator Unit 2021 Report Pages
Energy Efficiency - Estimated savings kWh -896000 35

Description of whether there is any issue in sourcing water that is fit for purpose, water efficiency target(s) set and steps taken to achieve them.

Indicator Unit 2021 Report Pages
Water Resources Management - Estimated savings m3 -19000 35

Total packaging material used for finished products (in tonnes) and, if applicable, with reference to per unit produced.

Indicator Unit FY2019 FY2020 FY2021 Report Pages
Packaging material intensity kg/HK$ 1 million revenue 6.9 7.1 6.3 61
Packaging material use Tonne 457 401 443 61
Paper wrap used at diamond production Tonne / 4 3 61
Plastic packaging used at production Tonne 16 25 61

Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.

Indicator Unit 2021 FY2019 FY2020 FY2021 Report Pages
Age – 30-50 Number 人數 18551 19969 19894 62
Age – < 30 Number 人數 10772 8874 6935 62
Age – > 50 Number 人數 822 837 893 62
Employee age ratio - 30-50 % 72 42
Employee age ratio - < 30 % 25 42
Employee age ratio - > 50 % 3 42
Employee function ratio - Office % 22 42
Employee function ratio - POS (Retail) % 61 42
Employee function ratio - Production % 17 42
Employee gender ratio - Female % 21 42
Employee gender ratio - Male % 79 42
Employee geographical ratio - Hong Kong and Macau % 11 42
Employee geographical ratio - Mainland China % 89 42
Employment type – Full time Number 人數 27706 62
Employment type – Part time Number 人數 16 62
Function – Office Number 人數 6098 6146 6002 62
Function – POS Number 人數 18262 18141 16979 62
Function – Production Number 人數 5685 4840 4741 62
Gender – Female Number 人數 23819 23365 21866 62
Gender – Male Number 人數 6326 6042 5856 62
Location – Hong Kong and Macau Number 人數 3393 3319 3063 62
Location – Mainland China Number 人數 26752 26088 24659 62
Total number of employees Number 人數 27722 30145 29407 27722 42, 62

Employee turnover rate by gender, age group and geographical region.

Indicator Unit 2021 FY2019 FY2020 FY2021 Report Pages
Employee turnover rate % 21 36% 24% 21% 42, 62
Employee turnover rate – Age: 30-50 % 24% 15% 14% 62
Employee turnover rate – Age: < 30 % 49% 41% 36% 62
Employee turnover rate – Age: > 50 % 9% 19% 25% 62
Employee turnover rate – Function: Office % 27% 23% 24% 62
Employee turnover rate – Function: POS % 40% 24% 19% 62
Employee turnover rate – Function: Production % 30% 24% 22% 62
Employee turnover rate – Gender: Female % 36% 23% 20% 62
Employee turnover rate – Gender: Male % 36% 26% 24% 62
Employee turnover rate – Location: Hong Kong and Macau % 15% 11% 12% 62
Employee turnover rate – Location: Mainland China % 38% 25% 39% 62
Total employee turnover Number 人數 10570 7045 5891 62

Number and rate of work-related fatalities occurred in each of the past three years including the reporting year.

Indicator Unit 2021 FY2019 FY2020 FY2021 Report Pages
Injury rate per 1000 employees Rate 比率, per 1000 employees 3.5 2.26 2.38 3.5 46, 62
Work injury cases Number 宗數 68 70 97 62

Lost days due to work injury.

Indicator Unit 2021 FY2019 FY2020 FY2021 Report Pages
Lost days due to work injuries Number 日數 2738 2171 3204 62
Number of lost days due to work injuries 3204 46

The average training hours completed per employee by gender and employee category.

Indicator Unit 2021 FY2019 FY2020 FY2021 Report Pages
Average training hour per employee Hour 52 66 57 63
Function – Office training hours Hour 18 63
Function – POS training hours Hour 82 63
Function – Production training hours Hour 12 63
Gender – Female training hours Hour 63 63
Gender – Male training hours Hour 31 63
Hours of in-depth experiential programmes Hour 84019 45215 63
Total training hours Hour, hours 1600000 1571467 1928249 1617403 9, 63
Training hours on anti-discrimination for Hong Kong employees hours 400 42

Focus areas of contribution (e.g. education, environmental concerns, labour needs, health, culture, sport).

Indicator Unit 2021 FY2020 FY2021 Report Pages
Museale participants in our mass engagement activities to promote art and treasures assessment 3000000 9
Participants in in-depth experiential programmes Number 15452 14167 63
Participants in mass engagement activities Number 2039351 954089 63

Resources contributed (e.g. money or time) to the focus area.

Indicator Unit 2021 FY2019 FY2020 FY2021 Report Pages
Donations HK$ 1 million 9.9 20.1 11.3 63
Employee volunteer participants Man-time 7691 6837 2378 63
Non-employee volunteer participants Man-time 7320 143 63
Total amount of donations million HKD 11.3 9
Total volunteer service hours Man-hour 27283 25100 5810 63
Volunteer service hours by employees hours 2300000 9

The types of emissions and respective emissions data.

Standard Indicator Unit 2019 2020 2021
Airborne Particulate Matter (PM) Emissions Tonne 1.63 1.082 2.676
NOâ‚“ Emissions Tonne 0.97 2.37 0.32
SOâ‚“ Emissions Tonne 0.34 0.466 0.176

Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Standard Indicator Unit 2019 2020 2021
Direct GHG Emissions (Scope 1) Tonne CO2e 1995 1561 1743
Indirect Energy Emissions (Scope 2) Tonne CO2e 57047 56462 51577
Total GHG Emissions Tonne CO2e 59723 59028 54037
Total GHG Emissions Intensity (By Revenue) Tonne CO2e/HK$1 million revenue 0.9 1.04 0.77
Total Other Indirect Energy Emissions (Scope 3) Tonne CO2e 681 825 717

Total hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Standard Indicator Unit 2019 2020 2021
Total Hazardous Waste tonne 290 280 247
Total Hazardous Waste Intensity (By Unit Product) g/product manufactured 34 37 28

Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Standard Indicator Unit 2019 2020 2021
Non-Hazardous Waste Recycled Tonne 41 33 57
Total Non-Hazardous Waste Intensity (By Unit Product) g/product manufactured 109 100 85

Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).

Standard Indicator Unit 2019 2020 2021
Energy Consumption Intensity (By Revenue) GJ/HK$1 million revenue 5.73 6.58 5.29
Percentage of Renewable Energy Consumption percent 0.178 0.151 0.719
Purchased Electricity GJ 353426 351003 343810
Renewable Energy Consumption GJ 680 563 2667
Total Direct Energy Consumption GJ 28699.999999999996 22195 27017
Total Energy Consumption GJ 382126 373198 370827
Total Indirect Energy Consumption GJ 353426 351003 343810
Total Non-Renewable Fuel Consumption GJ 28020 21632 24350

Water consumption in total and intensity (e.g. per unit of production volume, per facility).

Standard Indicator Unit 2019 2020 2021
Discharge of Domestic Wastewater m³ 272939 247204 163772
Discharge of Industrial Wastewater m³ 49444 48923 86958
Municipal Water Consumption m³ 574707 486904 475643
Total Wastewater Discharge m³ 322383 296127 250730
Water Consumption Intensity (By Revenue) m³/HK$1 million revenue 8.62 8.58 6.78

Description of energy use efficiency target(s) set and steps taken to achieve them.

Standard Indicator Unit 2021
Electricity Usage Reduction Compared to Last Year kWh -896000

Description of whether there is any issue in sourcing water that is fit for purpose, water efficiency target(s) set and steps taken to achieve them.

Standard Indicator Unit 2021
Water Consumption Reduction Compared to Last Year m3 -19000

Total packaging material used for finished products (in tonnes) and, if applicable, with reference to per unit produced.

Standard Indicator Unit 2019 2020 2021
Packaging Material Consumption (Paper) Tonne None 4 3
Packaging Material Consumption (Plastic) Tonne 16 25
Packaging Material Intensity (By Revenue) kg/HK$ 1 million revenue 6.9 7.1 6.3
Packaging Materials Consumed Tonne 457 401 443

Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.

Standard Indicator Unit 2019 2020 2021
Number of Employees Aged 30-50 persons 18551 19969 19894
Number of Employees Aged Above 50 persons 822 837 893
Number of Employees Aged Below 30 persons 10772 8874 6935
Number of Employees in Hong Kong and Macau persons 3393 3319 3063
Number of Employees in Mainland China persons 26752 26088 24659
Number of Female Employees persons 23819 23365 21866
Number of Full-time Employees persons 27706
Number of Male Employees persons 6326 6042 5856
Number of Part-time Employees persons 16
Number of Total Employees persons 30145 29407 27722
Percentage of Employees Aged 30-50 % 72
Percentage of Employees Aged Above 50 % 3
Percentage of Employees Aged Below 30 % 25
Percentage of Employees in Hong Kong and Macau % 11
Percentage of Employees in Mainland China % 89
Percentage of Female Employees % 21
Percentage of Full-time Employees % 99.9423
Percentage of Male Employees % 79
Percentage of Part-time Employees % 0.0577

Employee turnover rate by gender, age group and geographical region.

Standard Indicator Unit 2019 2020 2021
Turnover Rate of Employees Aged 30-50 % 24 15 14
Turnover Rate of Employees Aged Above 50 % 9 19 25
Turnover Rate of Employees Aged Below 30 % 49 41 36
Turnover Rate of Employees in Hong Kong and Macau % 15 11 12
Turnover Rate of Employees in Mainland China % 38 25 39
Turnover Rate of Female Employees % 36 23 20
Turnover Rate of Male Employees % 36 26 24
Turnover Rate of Total Employees % 36 24 21

Lost days due to work injury.

Standard Indicator Unit 2019 2020 2021
Lost Days Due to Work-related Injuries days 2738 2171 3204

The average training hours completed per employee by gender and employee category.

Standard Indicator Unit 2019 2020 2021
Average Training Hours per Employee Hour 52 66 57
Total Training Hours hours 1571467 1928249 1617403

Resources contributed (e.g. money or time) to the focus area.

Standard Indicator Unit 2019 2020 2021
Number of Participations in Volunteer Activities person-times 7691 7320 2378
Total Public Welfare Donations million HKD 11.3
Total Social Investment million HKD 11.3
Total Volunteer Service Hours hours 27283 25100 5810