2020 CORPORATE SOCIAL RESPONSIBILITY REPORT
Extracted ESG KPIs
KPIs are organized by ESG aspects.
Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2020 | Report Pages |
|---|---|---|---|
| Greenhouse gas emissions from a single product | kg of carbon dioxide equivalent/product | 0.91 | 59 |
| Reduction in the emission of carbon dioxide | tons | 425 | 10 |
| Scope I greenhouse gases | tons of carbon dioxide equivalent | 16313.33 | 59 |
| Scope II greenhouse gases | tons of carbon dioxide equivalent | 179666.02 | 59 |
| Total greenhouse gas emissions | tons of carbon dioxide equivalent | 195979.35 | 59 |
Total hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2020 | Report Pages |
|---|---|---|---|
| Compliance disposal rate of hazardous waste | 100% | 10 | |
| Hazardous waste from a single product | kg/product | 0.009 | 59 |
| Total hazardous waste discharge | ton | 1932.34 | 59 |
| Total wastewater discharge | ton | 1097802 | 59 |
| Waste caused by a single product | kg/unit | 0.47 | 10 |
| Waste caused by a single product change compared with last year | down | 6.7% | 10 |
Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2020 | Report Pages |
|---|---|---|---|
| Reduction in total waste generated by each machine of Haier Smart Home over 2019 | percent | -6.74 | 58 |
| Total harmless waste treated | ton | 100961.61 | 59 |
| Total waste generated by each machine of Haier Smart Home | kg | 0.47 | 58 |
| Year-on-year decrease in general waste caused by a single product | % | -6.74 | 21 |
Description of how hazardous and non-hazardous wastes are handled, and a description of reduction target(s) set and steps taken to achieve them.
| Indicator | Unit | 2020 | Report Pages |
|---|---|---|---|
| Harmless waste treated by a single product | kg/product | 0.47 | 59 |
| VOC treatment efficiency at Hefei Drum Plant | percent | 95 | 58 |
Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2020 | Report Pages |
|---|---|---|---|
| Accurate reachability of remote compressed air valve system at Dalian precision energy plant | 100% | 60 | |
| Decrease in monthly steam use in peak heat use season of winter due to steam pipe upgrading | decrease | 20% | 60 |
| Direct energy consumption (mWh) | mWh | 49805.73 | 61 |
| Energy consumption density | Kg standard coal/revenue in RMB10000 | 3.57 | 10 |
| Energy consumption density change compared with last year | down | 2% | 10 |
| Energy consumption of a single product | kWh/product | 2.81 | 61 |
| Indirect energy consumption (mWh) | mWh | 558105.71 | 61 |
| Total comprehensive energy consumption (mWh) | mWh | 607911.44 | 61 |
| Total comprehensive energy consumption (tons of standard coal) | tons of standard coal | 74801.28 | 61 |
Water consumption in total and intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2020 | Report Pages |
|---|---|---|---|
| Total water consumption | ton | 6155505.29 | 61 |
| Water consumption per product | kg/product | 28.49 | 61 |
Description of energy use efficiency target(s) set and steps taken to achieve them.
| Indicator | Unit | 2020 | Report Pages |
|---|---|---|---|
| Compressed air saved by smart energy management and control system at Dalian precision energy plant | m³ per year | 14454 | 60 |
Total packaging material used for finished products (in tonnes) and, if applicable, with reference to per unit produced.
| Indicator | Unit | 2020 | Report Pages |
|---|---|---|---|
| Package consumption of a single product | kg/product | 1.83 | 61 |
| Total package consumption | ton | 395860.49 | 61 |
Description of the significant impacts of activities on the environment and natural resources and the actions taken to manage them.
| Indicator | Unit | 2020 | Report Pages |
|---|---|---|---|
| Extraordinary Smart Factory for the Year (Haier Refrigerator) | Awarded | 104 |
Description of the significant climate-related issues which have impacted, and those which may impact, the issuer, and the actions taken to manage them.
| Indicator | Unit | 2020 | Report Pages |
|---|---|---|---|
| Best ESG Report (Large Cap) - Commendation Award | Awarded | 100 |
Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.
| Indicator | Unit | 2020 | Report Pages |
|---|---|---|---|
| Annual revenue YoY growth | 4.46% | 10 | |
| China's 50 Most Influential Business Leaders | Listed | 101 | |
| Fortune Global 500 ranking | th | 435 | 10 |
| Number of board of directors meetings convened | 9 | 13 | |
| Number of board of supervisors meetings convened | 7 | 13 | |
| Number of employee representative supervisors | 1 | 13 | |
| Number of external directors | 5 | 13 | |
| Number of independent directors | 3 | 13 | |
| Number of overseas employees | 34955 | 10 | |
| Number of supervisors on Board of Supervisors | 3 | 13 | |
| Total number of employees | 99299 | 10 |
The percentage of employees trained by gender and employee category (e.g. senior management, middle management).
| Indicator | Unit | 2020 | Report Pages |
|---|---|---|---|
| Number of global service professionals | over | 100000 | 10 |
| Science and Technology Award of Shandong Province (Haier Smart Home - Major Technology Research and Industrialization for Single Barrel Full-automatic Washing Machine) | First Prize | 105 | |
| Science and Technology Award of Shandong Province (Industries including television, water heater, air conditioner and kitchen appliance) | Second Prizes, Third Prizes | 3 | 105 |
| Science and Technology Improvement Award (Second Class, China Light Industry Federation, Haier refrigerator project) | Awarded | 107 | |
| Seamless Execution Award (Haier India, Flipkart) | Awarded | 101 |
Number of suppliers by geographical region.
| Indicator | Unit | 2020 | Report Pages |
|---|---|---|---|
| Excellent Supplier Award of the Year (Fisher & Paykel, Haier Smart Home, New Zealand) | Awarded | 107 | |
| Global No.1 by Euromonitor (Haier, global retail volume of large home appliances brands) | rank | 1 | 101 |
Percentage of total products sold or shipped subject to recalls for safety and health reasons.
| Indicator | Unit | 2009–2020 | 2020 | Report Pages |
|---|---|---|---|---|
| Consumer Favorite Washing Machine Award (AQUA washing machine, Vietnam) | Awarded | 101 | ||
| Germany ROI-EFESO Industry 4.0 Award | Winner | 102 | ||
| Germany Red Dot Design Award (Haier Smart Home products) | Awarded | 107 | ||
| Germany iF Design Award (Haier, number of product awards) | awards | 5 | 107 | |
| Haier retail sales volume of large household appliances global ranking | No. 1 | 11 |
Number of products and service related complaints received and how they are dealt with.
| Indicator | Unit | 2020 | Report Pages |
|---|---|---|---|
| Annual net profit | RMB billion | 8.877 | 10 |
| Annual net profit YoY growth | 8.17% | 10 | |
| Haier Smart Home customer complaint resolution ratio | % | 100 | 79 |
| Home Appliance Award 2020 for Haier Smart Home's AQUA brand (Prette series: 14kg ultrasonic washing machine) | Top prize under keyword 'clean' | 104 |
Description of practices relating to observing and protecting intellectual property rights.
| Indicator | Unit | 2020 | Report Pages |
|---|---|---|---|
| China Patent Golden Awards won (Haier Smart Home) | awards | 2 | 106 |
| Global Lighthouse Factories (Haier included in Lighthouse Factories by World Economic Forum) | Included | 105 | |
| Mother and Infant - Best Appliances Certificate (Casarte refrigerator products) | Awarded | 104 | |
| Obtained authorized invention patents | 2175 | 10 | |
| Obtained authorized patents | 5930 | 10 | |
| Outstanding Innovation Award of the Year, Product Innovation Award of the Year, Technical Innovation Award of the Year (Haier Water Heater, Haier Refrigerator, Haier Water Purification) | Awarded | 104 | |
| Red Top Award for Haier Casarte Refrigerator Ice Bar Set | Winner | 102 | |
| Top 500 World Brands ranking for Haier | place | 39 | 103 |
| Top 500 World Brands ranking for Haier among Chinese brands | place | 3 | 103 |
| World's First IoT Eco-brand Award (Haier) | Awarded | 104 | |
| World's Most Admired Company (Haier Smart Home) | Listed | 101 | |
| World-renowned National Business Card | Awarded | 100 |
Description of quality assurance process and recall procedures.
| Indicator | Unit | 2020 | Report Pages |
|---|---|---|---|
| 2020 China Leading Overseas Brands List of Twitter | Selected | 102 | |
| AWE Outstanding Product Award (Haier Huayan Refrigerator BCD-500WDGIU1) | award | 1 | 106 |
| BUSINESS+ Innovative Product Award (Haier Thai-led Navi cooling refrigerators and self-purifying air conditioners) | Innovative Product Award | 105 | |
| Best Household Products Award (Haier Smart Home products listed by Real Homes magazine) | Listed | 105 | |
| First Prize for Quality and Technology Innovation (Haier Air Conditioner in Thailand) | First Prize | 105 | |
| First Prize in Technological Advancement from the Federation of Light Industry | First Prizes | 3 | 102 |
| T3 Awards of Best Refrigerator Awards (Haier Smart Home) | award | 1 | 106 |
| The Annual List of 'Good Product' of China’s Home Appliances | Winner | 102 |
Description of consumer data protection and privacy policies, and how they are implemented and monitored.
| Indicator | Unit | 2020 | Report Pages |
|---|---|---|---|
| Golden-level IoT Security Ratings (Haier Smart Home) | rating | Golden-level | 106 |
Description of preventive measures and whistle-blowing procedures, and how they are implemented and monitored.
| Indicator | Unit | 2020 | Report Pages |
|---|---|---|---|
| Percentage of total corporate assets and revenues included in internal control assessment | % | 85 | 21 |
Description of anti-corruption training provided to directors and staff.
| Indicator | Unit | 2020 | Report Pages |
|---|---|---|---|
| Total number of directors | 8 | 13 |
Focus areas of contribution (e.g. education, environmental concerns, labour needs, health, culture, sport).
| Indicator | Unit | 2020 | Report Pages |
|---|---|---|---|
| 15 Years of China Brands (2006-2020) - Outstanding Influential Person | Awarded | 100 | |
| 7th Management Science Special Contribution Respectable Award | Awarded | 101 | |
| Brand Enterprise Award for Fighting the Epidemic | Awarded | 100 | |
| BrandZ Top 100 Most Valuable Chinese Brands - Haier | Ranked top 1 of BrandZ 2011-2020 Top 10 Brand Value Growth List | 104 | |
| BrandZ Top 100 Most Valuable Global Brand ranking (Haier) | rank | 68 | 106 |
| BrandZ Top 100 Most Valuable Global Brand ranking change (Haier) | jumped up 21 places | 106 | |
| BrandZ Top 50 Globalised Chinese Brands ranking (Haier) | rank | 6 | 106 |
| Consecutive years Haier honored as Most Respected Company of China | years | 20 | 103 |
| Consecutive years Haier ranked among top three Chinese brands on Top 500 World Brands list | years | 4 | 103 |
| Consecutive years Haier selected as one of the top 500 world brands | years | 17 | 103 |
| Consecutive years ranked No.1 by Euromonitor (Haier, global retail volume of large home appliances brands) | years | 12 | 101 |
| Excellent Social Performance - Grand Award | Awarded | 100 | |
| FORTUNE Global 500 ranking (Haier Smart Home Co., Ltd.) | moved up 13 places | 106 | |
| Fortune Global 500 ranking change compared with last year | places up | 13 | 10 |
| Golden Intelligent Award (Haier Air Energy) | Awarded for four consecutive years | 104 | |
| InnoESG Prize 2020 | Awarded | 100 | |
| List of the top 50 Global Most Influential Founders | Selected | 100 | |
| Number of general meetings of shareholders convened | 5 | 13 | |
| Special Contribution Enterprise Award | Awarded | 100 | |
| The Third Prize of Scientific and Technological Advancement Award of Qingdao Municipal | Third Prize | 1 | 102 |
| Top 10 Innovative Brands of Chinese Enterprise (Haier Group) | Top 10 | 105 | |
| Top 20 Chinese Enterprises Global Image | Top five | 104 |
Resources contributed (e.g. money or time) to the focus area.
| Indicator | Unit | 2020 | Report Pages |
|---|---|---|---|
| Annual revenue | RMB billion | 209.726 | 10 |
| Cumulative input in the Hope Projects | RMB million | 116 | 10 |
| Social contribution value per share | RMB/share | 5.49 | 10 |
Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2020 |
|---|---|---|
| Direct GHG Emissions (Scope 1) | tons of carbon dioxide equivalent | 16313.33 |
| Indirect Energy Emissions (Scope 2) | tons of carbon dioxide equivalent | 179666.02 |
| Total GHG Emissions | tons of carbon dioxide equivalent | 195979.35 |
| Total GHG Emissions Intensity (By Unit Product) | kg of carbon dioxide equivalent/product | 0.91 |
Total hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2020 |
|---|---|---|
| Disposal Rate of Hazardous Waste | % | 100 |
| Total Hazardous Waste | ton | 1932.34 |
| Total Hazardous Waste Intensity (By Unit Product) | kg/product | 0.009 |
Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2020 |
|---|---|---|
| Total Non-Hazardous Waste Intensity (By Unit Product) | kg | 0.47 |
Description of emissions target(s) set and steps taken to achieve them.
| Standard Indicator | Unit |
|---|---|
| CO2 Emissions Reduction Compared to Last Year | tons |
Description of how hazardous and non-hazardous wastes are handled, and a description of reduction target(s) set and steps taken to achieve them.
| Standard Indicator | Unit | 2020 |
|---|---|---|
| Non-Hazardous Waste Intensity Reduction Compared to Last Year (By Unit Product) | kg/product | 0.47 |
| VOC treatment efficiency at Hefei Drum Plant | percent | 95 |
Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2020 |
|---|---|---|
| Comprehensive Energy Consumption Intensity (By Revenue) | Kg standard coal/revenue in RMB10000 | 3.57 |
| Energy Consumption Intensity (By Unit Product) | kWh/product | 2.81 |
| Total Direct Energy Consumption | mWh | 49805.73 |
| Total Energy Consumption | mWh | 607911.44 |
| Total Indirect Energy Consumption | mWh | 558105.71 |
Water consumption in total and intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2020 |
|---|---|---|
| Total Wastewater Discharge | ton | 1097802 |
| Water Consumption | ton | 6155505.29 |
Description of energy use efficiency target(s) set and steps taken to achieve them.
| Standard Indicator | Unit | 2020 |
|---|---|---|
| Energy Consumption Reduction Compared to Last Year | m³ compressed air per year | 14454 |
Total packaging material used for finished products (in tonnes) and, if applicable, with reference to per unit produced.
| Standard Indicator | Unit | 2020 |
|---|---|---|
| Packaging Material Intensity (By Unit Product) | kg/product | 1.83 |
| Packaging Materials Consumed | ton | 395860.49 |
Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.
| Standard Indicator | Unit | 2020 |
|---|---|---|
| Number of Employees in Overseas | 34955 | |
| Number of Total Employees | 99299 |
Number of products and service related complaints received and how they are dealt with.
| Standard Indicator | Unit | 2020 |
|---|---|---|
| Complaints Handling Rate | % | 100 |
Description of practices relating to observing and protecting intellectual property rights.
| Standard Indicator | Unit | 2020 |
|---|---|---|
| Number of Invention Patents | patents | 2175 |
| Number of Patents Granted | patents | 5930 |
Resources contributed (e.g. money or time) to the focus area.
| Standard Indicator | Unit | 2020 |
|---|---|---|
| Total Social Investment | RMB million | 116 |