ENVIRONMENTAL, SOCIAL & GOVERNANCE REPORT 2020
Extracted ESG KPIs
KPIs are organized by ESG aspects.
The types of emissions and respective emissions data.
| Indicator | Unit | 2020 | Report Pages |
|---|---|---|---|
| Air emissions by type - NOx | tonne | 5.96 | 36 |
| Air emissions by type - SO2 | tonne | 0.004 | 36 |
Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2020 | Report Pages |
|---|---|---|---|
| Direct GHG emissions (Scope 1) | tCO2-e | 3490.45 | 36 |
| Emission intensity per unit of GFA | kgCO2-e/m2 | 380.64 | 36 |
| Indirect GHG emissions (Scope 2) | tCO2-e | 106462.85 | 36 |
| Total GHG emissions (Scope 1 and 2) | tCO2-e | 109953.29 | 36 |
Description of how hazardous and non-hazardous wastes are handled, and a description of reduction target(s) set and steps taken to achieve them.
| Indicator | Unit | 2020 | Report Pages |
|---|---|---|---|
| Waste recycled by major types - Food waste | kg | 46505.92 | 36 |
| Waste recycled by major types - Paper | kg | 30845 | 36 |
| Waste recycled by major types - Plastic bottles and single-use plastics | kg | 2483.78 | 36 |
Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2020 | Report Pages |
|---|---|---|---|
| Electricity consumption by operation - Casinos | MWh | 72016.71 | 36 |
| Electricity consumption by operation - Hotels | MWh | 56635.44 | 36 |
| Electricity consumption by operation - Offices | MWh | 5935.58 | 36 |
| Electricity intensity per unit of GFA | kWh/m2 | 465.92 | 36 |
| Fuel consumption by type - Diesel | litre | 74651.63 | 36 |
| Fuel consumption by type - Gasoline | litre | 131649.15 | 36 |
| Fuel consumption by type - LPG | litre | 1457445.58 | 36 |
| Total electricity consumption | MWh | 134587.73 | 36 |
| Total energy consumption | GJ | 529356.12 | 36 |
| Total fuel consumption | GJ | 44840.31 | 36 |
Water consumption in total and intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2020 | Report Pages |
|---|---|---|---|
| Total water consumption | m3 | 836890.5 | 36 |
| Water consumption by operation - Casinos | m3 | 397721.22 | 36 |
| Water consumption by operation - Hotels | m3 | 436644.78 | 36 |
| Water consumption by operation - Offices | m3 | 2524.5 | 36 |
| Water intensity per unit of GFA | m3/m2 | 2.9 | 36 |
Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.
| Indicator | Unit | 2019 | 2020 | Report Pages |
|---|---|---|---|---|
| Number of Employees by Age Group 18-30 | employees | 2305 | 1986 | 38 |
| Number of Employees by Age Group 31-40 | employees | 5927 | 5717 | 38 |
| Number of Employees by Age Group 41-50 | employees | 5999 | 5875 | 38 |
| Number of Employees by Age Group 51-60 | employees | 5473 | 5088 | 38 |
| Number of Employees by Age Group >=61 | employees | 1145 | 568 | 38 |
| Number of Employees by Employment Type - Full-time (Contract) | employees | 3454 | 2667 | 38 |
| Number of Employees by Employment Type - Full-time (Permanent) | employees | 17314 | 16531 | 38 |
| Number of Employees by Employment Type - Part-time (Contract) | employees | 60 | 18 | 38 |
| Number of Employees by Employment Type - Part-time (Permanent) | employees | 21 | 18 | 38 |
| Number of Employees by Gender - Female | employees | 11112 | 10350 | 38 |
| Number of Employees by Gender - Male | employees | 9737 | 8884 | 38 |
| Number of Employees by Geographical Region - Hong Kong | employees | 64 | 61 | 38 |
| Number of Employees by Geographical Region - Macau | employees | 20745 | 19173 | 38 |
| Ranked 3rd in Top 100+ Asian Restaurants by 2020 Opinionated About Dining | rank | 3 | 16 |
The percentage of employees trained by gender and employee category (e.g. senior management, middle management).
| Indicator | Unit | 2001 | Report Pages |
|---|---|---|---|
| Self-enhancement training courses for frontline staff | staff | 5000 | 7 |
Percentage of total products sold or shipped subject to recalls for safety and health reasons.
| Indicator | Unit | 2020 | Report Pages |
|---|---|---|---|
| Two-Star Restaurant – Ctrip Gourmet List | stars | 2 | 16 |
Number of products and service related complaints received and how they are dealt with.
| Indicator | Unit | 2020 | Report Pages |
|---|---|---|---|
| South China Morning Post 100 Top Tables | tables | 100 | 16 |
Description of quality assurance process and recall procedures.
| Indicator | Unit | 2020 | 2021 | Report Pages |
|---|---|---|---|---|
| 3-Diamond – 2020 Black Pearl Restaurant Guide | diamonds | 3 | 16 | |
| 3-Glass Rating (Excellent) – China’s Wine List of the Year Awards | glasses | 3 | 16 | |
| Three Michelin Stars – Michelin Guide Hong Kong Macau | stars | 3 | 16 |
Focus areas of contribution (e.g. education, environmental concerns, labour needs, health, culture, sport).
| Indicator | Unit | 2005 | 2007 | 2020 | Report Pages |
|---|---|---|---|---|---|
| Donation of five art pieces to National Museum of China | art pieces | 5 | 10 | ||
| Five-Star Rating – Forbes Travel Guide | stars | 5 | 16 | ||
| Pledge to The University of Hong Kong (Stanley Ho Alumni Challenge) | million HKD | 500 | 7 | ||
| The Spa at Grand Lisboa Hotel received Five Star Rating by Forbes Travel Guide | stars | 5 | 16 |
Resources contributed (e.g. money or time) to the focus area.
| Indicator | Unit | 1987 | Report Pages |
|---|---|---|---|
| Artifacts donated to the Country | artifacts | 147 | 10 |
The types of emissions and respective emissions data.
| Standard Indicator | Unit | 2020 |
|---|---|---|
| NOâ‚“ Emissions | tonne | 5.96 |
| SOâ‚“ Emissions | tonne | 0.004 |
Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2020 |
|---|---|---|
| Direct GHG Emissions (Scope 1) | tCO2-e | 3490.45 |
| Indirect Energy Emissions (Scope 2) | tCO2-e | 106462.85 |
| Total GHG Emissions | tCO2-e | 109953.29 |
| Total GHG Emissions Intensity (By Area) | kgCO2-e/m2 | 380.64 |
Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2020 |
|---|---|---|
| Diesel Fuel Consumption | litre | 74651.63 |
| Gasoline Consumption | litre | 131649.15 |
| LPG Consumption | litre | 1457445.58 |
| Purchased Electricity | MWh | 134587.73 |
| Total Direct Energy Consumption | GJ | 44840.31 |
| Total Electricity Consumption Intensity (By Area) | kWh/m2 | 465.92 |
| Total Energy Consumption | GJ | 529356.12 |
| Total Indirect Energy Consumption | GJ | 484515.81 |
Water consumption in total and intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2020 |
|---|---|---|
| Water Consumption | m3 | 836890.5 |
| Water Consumption in Office | m3 | 2524.5 |
Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.
| Standard Indicator | Unit | 2019 | 2020 |
|---|---|---|---|
| Number of Employees Aged 30-50 | employees | 11926 | 11592 |
| Number of Employees Aged Above 50 | employees | 6618 | 5656 |
| Number of Employees Aged Below 30 | employees | 2305 | 1986 |
| Number of Employees in Hong Kong | employees | 64 | 61 |
| Number of Employees in Macau | employees | 20745 | 19173 |
| Number of Female Employees | employees | 11112 | 10350 |
| Number of Full-time Employees | employees | 20768 | 19198 |
| Number of Male Employees | employees | 9737 | 8884 |
| Number of Part-time Employees | employees | 81 | 36 |
| Number of Total Employees | employees | 20849 | 19234 |
| Percentage of Employees Aged 30-50 | percent | 57.2 | 60.3 |
| Percentage of Employees Aged Above 50 | percent | 31.8 | 29.4 |
| Percentage of Employees Aged Below 30 | percent | 11.1 | 10.3 |
| Percentage of Employees in Hong Kong | percent | 0.3 | 0.3 |
| Percentage of Employees in Macau | percent | 99.5 | 99.7 |
| Percentage of Female Employees | percent | 53.3 | 53.8 |
| Percentage of Full-time Employees | percent | 99.6 | 99.8 |
| Percentage of Male Employees | percent | 46.7 | 46.2 |
| Percentage of Part-time Employees | percent | 0.4 | 0.2 |
Resources contributed (e.g. money or time) to the focus area.
| Standard Indicator | Unit | 1987 |
|---|---|---|
| Total In-kind Donations | artifacts | 147 |