2020 Environmental, Social and Governance Report
Extracted ESG KPIs
KPIs are organized by ESG aspects.
Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2020 | Report Pages |
|---|---|---|---|
| Emission by electricity consumption (Scope 2) | ton | 33429.7 | 49 |
| Emission by purchased heat consumption (Scope 2) | ton | 693.1 | 49 |
| Emission by vehicles (Scope 1) | ton | 605.1 | 49 |
| Emission of greenhouse gas by electricity consumption (Scope 2) | ton | 33429.7 | 20 |
| Emission of greenhouse gas by purchased heat consumption (Scope 2) | ton | 693.1 | 20 |
| Emission of greenhouse gas by vehicles (Scope 1) | ton | 605.1 | 20 |
| Intensity of total greenhouse gas emission | ton/RMB 10000 of income, ton/RMB10000 of income | 0.06 | 20, 49 |
| Total greenhouse gas emission | ton | 34727.9 | 20, 49 |
Total hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2020 | Report Pages |
|---|---|---|---|
| Discharge of hazardous waste | piece | 2830 | 20, 49 |
| Intensity of the discharge of hazardous waste | piece/RMB 10000 of income, piece/RMB10000 of income | 0.005 | 20, 49 |
Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2020 | Report Pages |
|---|---|---|---|
| Discharge of domestic waste of office | ton | 571.6 | 20 |
| Discharge of food waste | ton | 100 | 20 |
| Discharge of non-hazardous waste | ton | 671.6 | 49 |
| Intensity of the discharge of domestic waste of office | ton/RMB 10000 of income | 0.001 | 49 |
| Intensity of the discharge of non-hazardous waste | ton/RMB10000 of income | 0.001 | 20 |
Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2004 | 2011 | 2016 | 2020 | Report Pages |
|---|---|---|---|---|---|---|
| Consumption of diesel | ton | 55.1 | 21, 49 | |||
| Consumption of electricity | kWh | 55048398.6 | 21, 49 | |||
| Consumption of gasoline (vehicle) | L | 266994.7 | 21, 49 | |||
| Consumption of natural gas | m³ | 2051.969 | 21, 49 | |||
| Consumption of purchased heat | GJ | 6301.1 | 21, 49 | |||
| ETD system processing capacity | passengers | 100000000 | 300000000 | 500000000 | 10 | |
| Intensity of electricity consumption | kWh/RMB 10000 of income, kWh/RMB10000 of income | 100.35 | 21, 49 | |||
| Intensity of the consumption of gasoline (vehicle) | L/vehicle | 1112.48 | 21, 49 | |||
| Intensity of the consumption of natural gas | m³/RMB 10000 of income, m³/RMB10000 of income | 3.74 | 21, 49 | |||
| Intensity of the consumption of purchased heat | GJ/ RMB 10000 of income, GJ/RMB10000 of income | 0.01 | 21, 49 |
Water consumption in total and intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2020 | Report Pages |
|---|---|---|---|
| Consumption of reclaimed water | ton | 144529 | 20 |
| Consumption of tap water | ton | 90667 | 20 |
| Consumption of water from own wells | ton | 108215 | 20 |
| Intensity of the total consumption of water | ton/RMB 10000 of income, ton/RMB10000 of income | 0.63 | 21, 49 |
| Total consumption of water | ton | 343411 | 21, 49 |
Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.
| Indicator | Unit | 2019-2020 | 2020 | Report Pages |
|---|---|---|---|---|
| Hours of psychological counseling provided by EAP | hours | 530 | 34 | |
| Number of employees | person | 7156 | 6, 49 | |
| Number of employees 30-39 years of age | 3239 | 33 | ||
| Number of employees 40-49 years of age | 2389 | 33 | ||
| Number of employees 50 years of age or older | 266 | 33 | ||
| Number of employees in East China | 3682 | 33 | ||
| Number of employees in North China | 1100 | 33 | ||
| Number of employees in Southwest China | 1218 | 33 | ||
| Number of employees in other parts of the Chinese mainland | 740 | 33 | ||
| Number of employees overseas | 416 | 33 | ||
| Number of employees younger than 30 years of age | 1262 | 33 | ||
| Number of female employees | 2862 | 33 | ||
| Number of male employees | 4294 | 33 | ||
| Operating revenue | RMB'000 | 5485577 | 49 | |
| Total assets | RMB'000 | 22069276 | 49 |
Employee turnover rate by gender, age group and geographical region.
| Indicator | Unit | 2020 | Report Pages |
|---|---|---|---|
| Employee turnover rate | % | 5.4 | 49 |
| Turnover by age group - 30-39 years of age | % | 41 | 33 |
| Turnover by age group - 40-49 years of age | % | 12 | 33 |
| Turnover by age group - younger than 30 years of age | % | 47 | 33 |
| Turnover by gender - female | % | 39 | 33 |
| Turnover by gender - male | % | 61 | 33 |
| Workforce turnover rate | % | 5.4 | 33 |
Description of occupational health and safety measures adopted, and how they are implemented and monitored.
| Indicator | Unit | 2019-2020 | Report Pages |
|---|---|---|---|
| Number of EAP counseling cases | 452 | 34 |
The percentage of employees trained by gender and employee category (e.g. senior management, middle management).
| Indicator | Unit | 2019-2020 | 2020 | Report Pages |
|---|---|---|---|---|
| Number of direct participants in EAP mental health training sessions | 3071 | 34 | ||
| Number of employees receiving on-site EAP counseling sessions | 133 | 34 | ||
| Number of on-site EAP counseling sessions | 48 | 34 | ||
| Number of online and offline mental health training sessions organized by EAP | 17 | 34 | ||
| Number of research reports published with securities companies | 68 | 42 | ||
| Ratio of trainees | % | 72 | 49 | |
| Safety training covers employees | person-time | More than 4000 | 49 | |
| Total number of trainees | person | 1662 | 49 |
The average training hours completed per employee by gender and employee category.
| Indicator | Unit | 2020 | Report Pages |
|---|---|---|---|
| Research and development expenses | RMB'000 | 691616 | 49 |
| Training expenditure | RMB | 4018300 | 33 |
Number of suppliers by geographical region.
| Indicator | Unit | 2018 | 2019 | 2020 | Report Pages |
|---|---|---|---|---|---|
| Local suppliers | % | 72 | 49 | ||
| Local suppliers (%) | % | 62% | 68% | 72% | 48 |
| Number of domestic airports provided with airport information technology services | airports | more than 230 | 12 | ||
| Number of suppliers by location - East China | 17 | 29 | 30 | 48 | |
| Number of suppliers by location - North China | 121 | 153 | 158 | 48 | |
| Number of suppliers by location - Other parts of Chinese mainland | 4 | / | / | 48 | |
| Number of suppliers by location - Overseas | 1 | / | 7 | 48 | |
| Number of suppliers by location - Southwest China | 51 | 23 | 5 | 48 | |
| Number of suppliers for centralized procurement | / | 37 | 25 | 19 | 48, 49 |
Description of practices relating to engaging suppliers, number of suppliers where the practices are being implemented, and how they are implemented and monitored.
| Indicator | Unit | 2020 | Report Pages |
|---|---|---|---|
| Number of industry standards developed | standards | 42 | 12 |
| Number of national standards developed | standards | 5 | 12 |
Number of products and service related complaints received and how they are dealt with.
| Indicator | Unit | 2020 | Report Pages |
|---|---|---|---|
| Average waiting time saved for passengers by Aviation Information Inquires and paperless convenient customs clearance services | minutes | 7 | 5 |
| Number of foreign and regional commercial airlines provided with aviation information technology services | airlines | more than 350 | 12 |
| Number of investor inquiries fielded | 1200 | 42 | |
| Number of phone calls/emails responded to from investors | 3321 | 42 |
Description of practices relating to observing and protecting intellectual property rights.
| Indicator | Unit | 2020 | Report Pages |
|---|---|---|---|
| Number of Chinese commercial airlines provided with aviation information technology services | airlines | 41 | 12 |
| Number of copyrights registered | copyrights | more than 1000 | 12 |
| Number of patent applications filed | applications | more than 580 | 12 |
| Number of patents applied | item | 149 | 49 |
| Number of patents granted | patents | more than 80 | 12 |
Description of quality assurance process and recall procedures.
| Indicator | Unit | 2020 | Report Pages |
|---|---|---|---|
| Number of overseas airports provided with airport information technology services | airports | more than 100 | 12 |
Description of preventive measures and whistle-blowing procedures, and how they are implemented and monitored.
| Indicator | Unit | 2020 | Report Pages |
|---|---|---|---|
| Number of compliance documents and self-disclosures made public | 77 | 42 | |
| Number of compliance information recipients (subscribers) | 9529 | 42 |
Description of anti-corruption training provided to directors and staff.
| Indicator | Unit | 2020 | Report Pages |
|---|---|---|---|
| Number of training opportunities offered to staff on compliance management | 400 | 42 |
Focus areas of contribution (e.g. education, environmental concerns, labour needs, health, culture, sport).
| Indicator | Unit | 2020 | Report Pages |
|---|---|---|---|
| Number of Civil Aviation S&T Awards received | prizes | 41 | 12 |
| Number of National S&T Progress Awards received | prizes | 2 | 12 |
| Number of S&T research projects organized | more than 100 | 12 |
Resources contributed (e.g. money or time) to the focus area.
| Indicator | Unit | 2020 | Report Pages |
|---|---|---|---|
| Final Dividend | RMB'million | 4.8 | 49 |
| Final cash dividend per share (tax inclusive) | RMB/share | 0.016 | 42 |
| Invested in poverty alleviation | RMB'million | 12 | 49 |
| Offer volunteer opportunities | person-time | 1300 | 49 |
| The number of benefit | person | More than 14300 | 49 |
| Volunteer Service Length | hour | 1300 | 49 |
Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2020 |
|---|---|---|
| Direct GHG Emissions (Scope 1) | ton | 605.1 |
| GHG Emissions from Purchased Electricity | ton | 33429.7 |
| Indirect Energy Emissions (Scope 2) | ton | 34122.8 |
| Mobile Combustion Emissions | ton | 605.1 |
| Total GHG Emissions | ton | 34727.9 |
| Total GHG Emissions Intensity (By Revenue) | ton/RMB10000 of income | 0.06 |
Total hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2020 |
|---|---|---|
| Total Hazardous Waste | piece | 2830 |
| Total Hazardous Waste Intensity (By Revenue) | piece/RMB10000 of income | 0.005 |
Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2020 |
|---|---|---|
| Non-Hazardous Waste (Kitchen Waste) | ton | 100 |
| Non-Hazardous Waste (Office Waste) | ton | 571.6 |
| Non-Hazardous Waste Disposed | ton | 671.6 |
| Total Non-Hazardous Waste Intensity (By Revenue) | ton/RMB 10000 of income | 0.001 |
Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2020 |
|---|---|---|
| Diesel Fuel Consumption | ton | 110.2 |
| Gasoline Consumption | L | 533989.4 |
| Natural Gas Consumption | m³ | 3.74 |
| Purchased Electricity | kWh | 110096797.2 |
| Purchased Electricity Intensity (By Revenue) | kWh/RMB10000 of income | 100.35 |
| Purchased Heating | GJ | 0.01 |
| Total Electricity Consumption Intensity (By Revenue) | kWh/RMB10000 of income | 100.35 |
Water consumption in total and intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2020 |
|---|---|---|
| Groundwater Consumption | ton | 108215 |
| Municipal Water Consumption | ton | 90667 |
| Recycled Water Usage | ton | 144529 |
| Total Water Withdrawal | ton | 343411 |
| Water Consumption | ton | 343411 |
| Water Consumption Intensity (By Revenue) | ton/RMB10000 of income | 0.63 |
Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.
| Standard Indicator | Unit | 2020 |
|---|---|---|
| Number of Employees Aged 30-50 | person | 5628 |
| Number of Employees Aged Above 50 | person | 266 |
| Number of Employees Aged Below 30 | person | 1262 |
| Number of Employees in East China | person | 3682 |
| Number of Employees in North China | person | 1100 |
| Number of Employees in Overseas | person | 416 |
| Number of Employees in Southwest China | person | 1218 |
| Number of Female Employees | person | 2862 |
| Number of Male Employees | person | 4294 |
| Number of Total Employees | person | 7156 |
| Percentage of Employees Aged 30-50 | % | 78.67 |
| Percentage of Employees Aged Above 50 | % | 3.72 |
| Percentage of Employees Aged Below 30 | % | 17.65 |
| Percentage of Employees in East China | % | 51.47 |
| Percentage of Employees in North China | % | 15.37 |
| Percentage of Employees in Overseas | % | 5.81 |
| Percentage of Employees in Southwest China | % | 17.03 |
| Percentage of Female Employees | % | 39.95 |
| Percentage of Male Employees | % | 60.05 |
Employee turnover rate by gender, age group and geographical region.
| Standard Indicator | Unit | 2020 |
|---|---|---|
| Turnover Rate of Employees Aged 30-50 | % | 53 |
| Turnover Rate of Employees Aged Below 30 | % | 47 |
| Turnover Rate of Female Employees | % | 39 |
| Turnover Rate of Male Employees | % | 61 |
| Turnover Rate of Total Employees | % | 5.4 |
The percentage of employees trained by gender and employee category (e.g. senior management, middle management).
| Standard Indicator | Unit | 2020 |
|---|---|---|
| Percentage of Employees Trained | % | 72 |
| Percentage of Trained Female Employees | % | 46 |
| Percentage of Trained General Employees | % | 90 |
| Percentage of Trained Male Employees | % | 54 |
| Percentage of Trained Middle Management | % | 10 |
The average training hours completed per employee by gender and employee category.
| Standard Indicator | Unit | 2020 |
|---|---|---|
| Average Training Hours (Female) | hours | 9.9 |
| Average Training Hours (Male) | hours | 10.1 |
| Average Training Hours per Employee | hours | 10 |
Number of suppliers by geographical region.
| Standard Indicator | Unit | 2018 | 2019 | 2020 |
|---|---|---|---|---|
| Number of Suppliers in East China | 17 | 29 | 30 | |
| Number of Suppliers in North China | 121 | 153 | 158 | |
| Number of Suppliers in Overseas | 1 | 7 | ||
| Number of Suppliers in Southwest China | 51 | 23 | 5 | |
| Proportion of Spending on Local Suppliers | % | 62 | 68 | 72 |
Description of practices relating to observing and protecting intellectual property rights.
| Standard Indicator | Unit | 2020 |
|---|---|---|
| Number of Patents Applied | item | 149 |
| Number of Patents Granted | patents | 80 |
Description of anti-corruption training provided to directors and staff.
| Standard Indicator | Unit | 2020 |
|---|---|---|
| Number of Anti-corruption Training Session | 400 |
Resources contributed (e.g. money or time) to the focus area.
| Standard Indicator | Unit | 2020 |
|---|---|---|
| Investment in Targeted Poverty Alleviation | RMB'million | 12 |
| Number of Participations in Volunteer Activities | person-time | 1300 |
| Total Volunteer Service Hours | hour | 1300 |