2020 Environmental, Social and Governance Report
Extracted ESG KPIs
KPIs are organized by ESG aspects.
Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2020 | Report Pages |
|---|---|---|---|
| Direct emissions (Scope 1) (tonnes) | tonnes | 39.79 | 42 |
| Greenhouse gas emissions per unit of GFA (tonnes per 10000 m²) | tonnes per 10000 m² | 26.21 | 42 |
| Indirect emissions (Scope 2) (tonnes) | tonnes | 64701.16 | 42 |
| Purchased electricity (tonnes) | tonnes | 64701.16 | 42 |
| Total greenhouse gas emissions (tonnes) | tonnes | 64740.95 | 42 |
Total hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2020 | Report Pages |
|---|---|---|---|
| Total amount of hazardous waste disposal (tonnes) | tonnes | 6.14 | 42 |
| Waste batteries (tonnes) | tonnes | 1.31 | 42 |
| Waste fluorescent lamp tubes (tonnes) | tonnes | 1.05 | 42 |
Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2020 | Report Pages |
|---|---|---|---|
| Amount of office paper purchased | packs | 16000 | 39 |
| Decrease in office paper purchased compared to 2019 | 36% | 39 | |
| Domestic waste (tonnes) | tonnes | 355.51 | 42 |
| Non-hazardous waste disposal per unit of GFA (tonnes per 10000 m²) | tonnes per 10000 m² | 0.18 | 42 |
| Total amount of non-hazardous waste disposal (tonnes) | tonnes | 438.41 | 42 |
| Waste ink cartridges (tonnes) | tonnes | 1.8 | 42 |
| Waste toner cartridges (tonnes) | tonnes | 1.99 | 42 |
Description of how hazardous and non-hazardous wastes are handled, and a description of reduction target(s) set and steps taken to achieve them.
| Indicator | Unit | 2020 | Report Pages |
|---|---|---|---|
| Hazardous waste disposal per unit of GFA (tonnes per 10000 m²) | tonnes per 10000 m² | 0.0025 | 42 |
Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2020 | Report Pages |
|---|---|---|---|
| Diesel (MWh) | MWh | 0.69 | 43 |
| Diesel (tonnes) | tonnes | 0.18 | 42 |
| Direct energy consumption (MWh) | MWh | 162.48 | 43 |
| Energy consumption per unit of GFA (MWh per 10000 m²) | MWh per 10000 m² | 39.18 | 43 |
| Gasoline (MWh) | MWh | 161.79 | 43 |
| Gasoline (tonnes) | tonnes | 39.61 | 42 |
| Indirect energy consumption (MWh) | MWh | 96616.1 | 43 |
| Purchased electricity (MWh) | MWh | 96616.1 | 43 |
| Total energy consumption (MWh) | MWh | 96778.59 | 43 |
Water consumption in total and intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2020 | Report Pages |
|---|---|---|---|
| Water consumption (tonnes) | tonnes | 908450 | 43 |
| Water consumption per unit of GFA (tonnes per 10000 m²) | tonnes per 10000 m² | 367.79 | 43 |
Total packaging material used for finished products (in tonnes) and, if applicable, with reference to per unit produced.
| Indicator | Unit | 2020 | Report Pages |
|---|---|---|---|
| Office paper (tonnes) | tonnes | 82.9 | 42 |
Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.
| Indicator | Unit | 2020 | Report Pages |
|---|---|---|---|
| Number of employees above 50 years old | person | 849 | 27 |
| Number of employees aged 30 years old and below | person | 899 | 27 |
| Number of employees aged 31–50 years old | person | 2375 | 27 |
| Number of employees in Central China | person | 16 | 27 |
| Number of employees in East China | person | 313 | 27 |
| Number of employees in North China | person | 2845 | 27 |
| Number of employees in Northeast China | person | 21 | 27 |
| Number of employees in South China | person | 389 | 27 |
| Number of employees in Southwest China | person | 539 | 27 |
| Number of female employees | person | 1400 | 27 |
| Number of formal employees | person | 4123 | 27 |
| Number of male employees | person | 2723 | 27 |
| Total number of employees (person) | person | 4123 | 27 |
Employee turnover rate by gender, age group and geographical region.
| Indicator | Unit | 2020 | Report Pages |
|---|---|---|---|
| Employee turnover rate (30 years old and below) | % | 4.12 | 27 |
| Employee turnover rate (31–50 years old) | % | 1.47 | 27 |
| Employee turnover rate (above 50 years old) | % | 1.55 | 27 |
| Employee turnover rate (female) | % | 2.89 | 27 |
| Employee turnover rate (male) | % | 1.64 | 27 |
| Total employee turnover rate | % | 2.06 | 27 |
Lost days due to work injury.
| Indicator | Unit | 2020 | Report Pages |
|---|---|---|---|
| Lost days due to work-related injuries (day) | day | 475.5 | 35 |
The percentage of employees trained by gender and employee category (e.g. senior management, middle management).
| Indicator | Unit | 2020 | Report Pages |
|---|---|---|---|
| Percentage of employees trained | % | 100 | 34 |
| Percentage of employees trained, Female | % | 100 | 34 |
| Percentage of employees trained, General employees | % | 100 | 34 |
| Percentage of employees trained, Male | % | 100 | 34 |
| Percentage of employees trained, Middle management | % | 100 | 34 |
| Percentage of employees trained, Senior management | % | 100 | 34 |
The average training hours completed per employee by gender and employee category.
| Indicator | Unit | 2020 | Report Pages |
|---|---|---|---|
| Average training hours completed per employee | hour/person | 60 | 34 |
| Average training hours completed per employee, Female | hour/person | 58 | 34 |
| Average training hours completed per employee, General employees | hour/person | 68 | 34 |
| Average training hours completed per employee, Male | hour/person | 61 | 34 |
| Average training hours completed per employee, Middle management | hour/person | 57 | 34 |
| Average training hours completed per employee, Senior management | hour/person | 56 | 34 |
Number of suppliers by geographical region.
| Indicator | Unit | 2020 | Report Pages |
|---|---|---|---|
| 2020 China Leading Property Management Companies in terms of Characteristic Service – Commercial Properties Management Services award received | award | 1 | 5 |
| 2020 China Office Property Management Exceptional Companies award received | award | 1 | 5 |
| 2020 China Property Management Characteristic Brand – Commercial Properties Management Services award received | award | 1 | 5 |
| 2020 China Property Management Industry Demonstration Site – China Reinsurance Centre award received | award | 1 | 5 |
| 2020 China Property Management Industry Demonstration Site – Jinjia Building award received | award | 1 | 5 |
| 2020 China Property Management Professional Operation Leading Brand Companies award received | award | 1 | 5 |
| 2020 China Top 100 Leading Property Management Companies in Service Quality award received | award | 1 | 5 |
Description of quality assurance process and recall procedures.
| Indicator | Unit | 2020 | Report Pages |
|---|---|---|---|
| Shanghai Property Management Excellent Demonstration Site (Non-residential Property) – Financial Street Hailun Centre award received | award | 1 | 5 |
Focus areas of contribution (e.g. education, environmental concerns, labour needs, health, culture, sport).
| Indicator | Unit | 2020 | Report Pages |
|---|---|---|---|
| 2020 Harbin Municipal Property Management Excellent Demonstration Project award received | award | 1 | 5 |
| 2020 Leading Office Property Management Companies award received | award | 1 | 5 |
| 2020 Top 10 North China Brand Property Management Companies award received | award | 1 | 5 |
| 2020 Top 100 Property Management Companies in China award received | award | 1 | 5 |
| Model Organization of Beijing award received | award | 1 | 5 |
| Public Welfare Subscription Certificate of Highland Barley Base for Consumption Poverty Alleviation award received | award | 1 | 5 |
| Top 100 WeChat Public Accounts of National Property Management Industry award received | award | 1 | 5 |
Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2020 |
|---|---|---|
| Direct GHG Emissions (Scope 1) | tonnes | 39.79 |
| GHG Emissions from Purchased Electricity | tonnes | 64701.16 |
| Indirect Energy Emissions (Scope 2) | tonnes | 64701.16 |
| Total GHG Emissions | tonnes | 64740.95 |
| Total GHG Emissions Intensity (By Area) | tonnes per 10000 m² | 26.21 |
Total hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2020 |
|---|---|---|
| Hazardous Waste (Used Batteries) | tonnes | 1.31 |
| Hazardous Waste Disposed | tonnes | 6.14 |
| Total Hazardous Waste | tonnes | 6.14 |
Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2020 |
|---|---|---|
| Non-Hazardous Waste (Domestic Waste) | tonnes | 355.51 |
| Non-Hazardous Waste Disposed | tonnes | 438.41 |
| Total Non-Hazardous Waste Intensity (By Area) | tonnes per 10000 m² | 0.18 |
Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2020 |
|---|---|---|
| Diesel Fuel Consumption | MWh | 0.69 |
| Energy Consumption Intensity (By Area) | MWh per 10000 m² | 39.18 |
| Gasoline Consumption | MWh | 161.79 |
| Purchased Electricity | MWh | 96616.1 |
| Total Direct Energy Consumption | MWh | 162.48 |
| Total Energy Consumption | MWh | 96778.59 |
| Total Indirect Energy Consumption | MWh | 96616.1 |
Water consumption in total and intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2020 |
|---|---|---|
| Water Consumption | tonnes | 908450 |
Description of energy use efficiency target(s) set and steps taken to achieve them.
| Standard Indicator | Unit |
|---|---|
| Target Energy Consumption Reduction Percentage Compared to Last Year | % |
Total packaging material used for finished products (in tonnes) and, if applicable, with reference to per unit produced.
| Standard Indicator | Unit | 2020 |
|---|---|---|
| Packaging Material Consumption (Paper) | tonnes | 82.9 |
Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.
| Standard Indicator | Unit | 2020 |
|---|---|---|
| Number of Employees Aged 30-50 | person | 2375 |
| Number of Employees Aged Above 50 | person | 849 |
| Number of Employees Aged Below 30 | person | 899 |
| Number of Employees in Central China | person | 16 |
| Number of Employees in East China | person | 313 |
| Number of Employees in North China | person | 2845 |
| Number of Employees in Northeast China | person | 21 |
| Number of Employees in South China | person | 389 |
| Number of Employees in Southwest China | person | 539 |
| Number of Female Employees | person | 1400 |
| Number of Full-time Employees | person | 4123 |
| Number of Male Employees | person | 2723 |
| Number of Total Employees | person | 4123 |
| Percentage of Employees Aged 30-50 | % | 57.6 |
| Percentage of Employees Aged Above 50 | % | 20.59 |
| Percentage of Employees Aged Below 30 | % | 21.81 |
| Percentage of Employees in Central China | % | 0.39 |
| Percentage of Employees in East China | % | 7.59 |
| Percentage of Employees in North China | % | 69.01 |
| Percentage of Employees in Northeast China | % | 0.51 |
| Percentage of Employees in South China | % | 9.44 |
| Percentage of Employees in Southwest China | % | 13.08 |
| Percentage of Female Employees | % | 33.95 |
| Percentage of Male Employees | % | 66.05 |
Employee turnover rate by gender, age group and geographical region.
| Standard Indicator | Unit | 2020 |
|---|---|---|
| Turnover Rate of Employees Aged 30-50 | % | 1.47 |
| Turnover Rate of Employees Aged Above 50 | % | 1.55 |
| Turnover Rate of Employees Aged Below 30 | % | 4.12 |
| Turnover Rate of Female Employees | % | 2.89 |
| Turnover Rate of Male Employees | % | 1.64 |
| Turnover Rate of Total Employees | % | 2.06 |
Lost days due to work injury.
| Standard Indicator | Unit | 2020 |
|---|---|---|
| Lost Days Due to Work-related Injuries | day | 475.5 |
The percentage of employees trained by gender and employee category (e.g. senior management, middle management).
| Standard Indicator | Unit | 2020 |
|---|---|---|
| Percentage of Employees Trained | % | 100 |
| Percentage of Trained Female Employees | % | 100 |
| Percentage of Trained General Employees | % | 100 |
| Percentage of Trained Male Employees | % | 100 |
| Percentage of Trained Middle Management | % | 100 |
| Percentage of Trained Senior Management | % | 100 |
The average training hours completed per employee by gender and employee category.
| Standard Indicator | Unit | 2020 |
|---|---|---|
| Average Training Hours (Female) | hour/person | 58 |
| Average Training Hours (General Employees) | hour/person | 68 |
| Average Training Hours (Male) | hour/person | 61 |
| Average Training Hours (Middle Management) | hour/person | 57 |
| Average Training Hours (Senior Management) | hour/person | 56 |
| Average Training Hours per Employee | hour/person | 60 |