2020 Environmental, Social and Governance Report

Year: 2020
Published: 2021-05-26
Status: Processed

Extracted ESG KPIs

KPIs are organized by ESG aspects.

The types of emissions and respective emissions data.

Indicator Unit 2020 Report Pages
Gas emissions tCO2e 206.87 53
Liquefied petroleum gas emissions tCO2e 72.86 53
Nitrogen oxides emissions kg 4790.45 53
Particulate matter emissions kg 457.21 53
Sulfur oxide emissions kg 10.26 53

Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Indicator Unit 2012 2020 Report Pages
Average per capita indirect GHG emissions (tCO2e/person) - All branches tCO2e/person 2.64 54
Coal gas emissions tCO2e 7.04 53
Diesel emissions of facilities tCO2e 7.05 53
Direct emissions (Scope 1) tCO2e 1848.97 53
Direct emissions per office water consumption (tCO2e/person) - Anshun Branch 0.389 53
Direct emissions per office water consumption (tCO2e/person) - Bijie Branch 0.383 53
Direct emissions per office water consumption (tCO2e/person) - Guiyang Management Department 0.351 53
Direct emissions per office water consumption (tCO2e/person) - Head Office 0.215 53
Direct emissions per office water consumption (tCO2e/person) - Liupanshui Branch 0.362 53
Direct emissions per office water consumption (tCO2e/person) - Qianan Branch 0.387 53
Direct emissions per office water consumption (tCO2e/person) - Qiandongnan Branch 0.558 53
Direct emissions per office water consumption (tCO2e/person) - Qianxinan Branch 0.201 53
Direct emissions per office water consumption (tCO2e/person) - Tongren Branch 0.472 53
Direct emissions per office water consumption (tCO2e/person) - Total 0.305 53
Direct emissions per office water consumption (tCO2e/person) - Zunyi Branch 0.421 53
Direct greenhouse gas emissions (Scope 1) - Anshun Branch tCO2e 3 53
Direct greenhouse gas emissions (Scope 1) - Bijie Branch tCO2e 123 53
Direct greenhouse gas emissions (Scope 1) - Guiyang Management Department tCO2e 7044 53
Direct greenhouse gas emissions (Scope 1) - Head Office tCO2e 1038 53
Direct greenhouse gas emissions (Scope 1) - Liupanshui Branch tCO2e 3 53
Direct greenhouse gas emissions (Scope 1) - Qianan Branch tCO2e 117 53
Direct greenhouse gas emissions (Scope 1) - Qianxinan Branch tCO2e 12 53
Direct greenhouse gas emissions (Scope 1) - Tongren Branch tCO2e 197 53
Direct greenhouse gas emissions (Scope 1) - Total tCO2e 1849 53
Direct greenhouse gas emissions (Scope 1) - Zunyi Branch tCO2e 368 53
GHG emissions per capita tCO2e/person 2.99 53
GHG emissions per capita (Scope 1 and Scope 2) tCO2e/person 2.99 53
Greenhouse gas emissions per square meter of floor area (Scope 1 and Scope 2) tCO2e/m² 0.042 53
Grid carbon dioxide emission factor (Guangdong, Guangxi, Yunnan, Guizhou, Hainan, southern China) kgCO2/kWh 0.527 55
Indirect emissions (Scope 2) tCO2e 13845 53
Indirect greenhouse gas emissions (tCO2e) - Anshun Branch tCO2e 1231 54
Indirect greenhouse gas emissions (tCO2e) - Bijie Branch tCO2e 730 54
Indirect greenhouse gas emissions (tCO2e) - Guiyang Management Department tCO2e 1247 54
Indirect greenhouse gas emissions (tCO2e) - Head Office tCO2e 2457 54
Indirect greenhouse gas emissions (tCO2e) - Liupanshui Branch tCO2e 1545 54
Indirect greenhouse gas emissions (tCO2e) - Qianan Branch tCO2e 830 54
Indirect greenhouse gas emissions (tCO2e) - Qiandongnan Branch tCO2e 830 54
Indirect greenhouse gas emissions (tCO2e) - Qianxinan Branch tCO2e 639 54
Indirect greenhouse gas emissions (tCO2e) - Tongren Branch tCO2e 836 54
Indirect greenhouse gas emissions (tCO2e) - Zunyi Branch tCO2e 3525 54
Per capita indirect GHG emissions (tCO2e/person) - Anshun Branch tCO2e/person 2.97 54
Per capita indirect GHG emissions (tCO2e/person) - Bijie Branch tCO2e/person 2.27 54
Per capita indirect GHG emissions (tCO2e/person) - Guiyang Management Department tCO2e/person 1.2 54
Per capita indirect GHG emissions (tCO2e/person) - Head Office tCO2e/person 4.02 54
Per capita indirect GHG emissions (tCO2e/person) - Liupanshui Branch tCO2e/person 3.17 54
Per capita indirect GHG emissions (tCO2e/person) - Qianan Branch tCO2e/person 1.81 54
Per capita indirect GHG emissions (tCO2e/person) - Qiandongnan Branch tCO2e/person 2.16 54
Per capita indirect GHG emissions (tCO2e/person) - Qianxinan Branch tCO2e/person 2.69 54
Per capita indirect GHG emissions (tCO2e/person) - Tongren Branch tCO2e/person 2.01 54
Per capita indirect GHG emissions (tCO2e/person) - Zunyi Branch tCO2e/person 4.03 54
Purchased electricity emissions tCO2e 13845 53
Total GHG emissions tCO2e 15694 53
Total GHG emissions (Scope 1 and Scope 2) tCO2e 15694 53
Total indirect greenhouse gas emissions (tCO2e) - All branches tCO2e 13845 54

Total hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Indicator Unit 2020 Report Pages
Hazardous waste ton 32.26 53
Hazardous waste per capita ton/person 0.0061 53
Hazardous waste per square meter of floor area ton/m² 0.000087 53

Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Indicator Unit 2020 Report Pages
Non-hazardous waste ton 517.57 53
Non-hazardous waste per capita ton/person 0.099 53
Non-hazardous waste per square meter ton/m² 0.0014 53
Office paper consumption per capita ton/person 0.034 53
Office paper used (t) - Anshun Branch t 4.7 54
Office paper used (t) - Bijie Branch t 7 54
Office paper used (t) - Guiyang Management Department t 1.2 54
Office paper used (t) - Head Office t 5.6 54
Office paper used (t) - Liupanshui Branch t 23.4 54
Office paper used (t) - Qianan Branch t 2.9 54
Office paper used (t) - Qiandongnan Branch t 3.4 54
Office paper used (t) - Qianxinan Branch t 47.1 54
Office paper used (t) - Tongren Branch t 15.4 54
Office paper used (t) - Zunyi Branch t 17.2 54

Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).

Indicator Unit 2018 2019 2020 Report Pages
Electricity consumption (kWh) - Anshun Branch kWh 2335330 54
Electricity consumption (kWh) - Bijie Branch kWh 1385782 54
Electricity consumption (kWh) - Guiyang Management Department kWh 2698498 54
Electricity consumption (kWh) - Head Office kWh 4610660 54
Electricity consumption (kWh) - Liupanshui Branch kWh 2931333 54
Electricity consumption (kWh) - Qianan Branch kWh 1574177 54
Electricity consumption (kWh) - Qiandongnan Branch kWh 1575000 54
Electricity consumption (kWh) - Qianxinan Branch kWh 1213214 54
Electricity consumption (kWh) - Tongren Branch kWh 1586445 54
Electricity consumption (kWh) - Zunyi Branch kWh 6887552 54
Energy consumption per square meter of floor area tons of standard coal/m² 0.0025 53
Head Office power consumption (MWh) MWh 4214.94 4109.63 4610.66 5
Per-capita consumption of standard coal tons of standard coal/person 0.178 53
Percentage of green loans % 9.07 10.11 10.68 50
Purchased electricity MWh 26226 53
Total electricity consumption (kWh) - All branches kWh 26626131 54

Water consumption in total and intensity (e.g. per unit of production volume, per facility).

Indicator Unit 2018 2019 2020 Report Pages
Average per capita office paper (kg/person) - All branches kg/person 33.52 54
Head Office water consumption (t) t 7212 11339 14791 5
Office water consumption - Anshun Branch 10065 53
Office water consumption - Bijie Branch 5666 53
Office water consumption - Guiyang Management Department 145392 53
Office water consumption - Head Office 14151 53
Office water consumption - Liupanshui Branch 18716 53
Office water consumption - Qianan Branch 20576 53
Office water consumption - Qiandongnan Branch 807 53
Office water consumption - Qianxinan Branch 21488 53
Office water consumption - Tongren Branch 6418 53
Office water consumption - Total 272205 53
Office water consumption - Zunyi Branch 25976 53
Office water consumption per capita (t/person) - Anshun Branch 24.31 53
Office water consumption per capita (t/person) - Bijie Branch 17.66 53
Office water consumption per capita (t/person) - Guiyang Management Department 139.53 53
Office water consumption per capita (t/person) - Head Office 23.66 53
Office water consumption per capita (t/person) - Liupanshui Branch 38.35 53
Office water consumption per capita (t/person) - Qianan Branch 44.93 53
Office water consumption per capita (t/person) - Qiandongnan Branch 8.07 53
Office water consumption per capita (t/person) - Qianxinan Branch 49.07 53
Office water consumption per capita (t/person) - Tongren Branch 15.43 53
Office water consumption per capita (t/person) - Total 51.88 53
Office water consumption per capita (t/person) - Zunyi Branch 29.72 53

Total packaging material used for finished products (in tonnes) and, if applicable, with reference to per unit produced.

Indicator Unit 2018 2019 2020 Report Pages
Head Office paper consumption (t) t 7.49 7.93 5.6 5
Per capita office paper (kg/person) - Anshun Branch kg/person 11.3 54
Per capita office paper (kg/person) - Bijie Branch kg/person 21.66 54
Per capita office paper (kg/person) - Guiyang Management Department kg/person 47.32 54
Per capita office paper (kg/person) - Head Office kg/person 9.2 54
Per capita office paper (kg/person) - Liupanshui Branch kg/person 47.91 54
Per capita office paper (kg/person) - Qianan Branch kg/person 6.42 54
Per capita office paper (kg/person) - Qiandongnan Branch kg/person 8.92 54
Per capita office paper (kg/person) - Qianxinan Branch kg/person 197.73 54
Per capita office paper (kg/person) - Tongren Branch kg/person 36.6 54
Per capita office paper (kg/person) - Zunyi Branch kg/person 19.73 54
Total office paper used (t) - All branches t 175.9 54

Description of the significant impacts of activities on the environment and natural resources and the actions taken to manage them.

Indicator Unit 2018 2019 2020 Report Pages
Proportion of green loans to total loans (%) % 9.07 10.11 10.68 5

Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.

Indicator Unit 2018 2019 2020 Report Pages
Allowance coverage ratio (%) % 243.72 324.95 334.36 5
Coverage rate for social insurances and housing fund % 100 37
Labor contract signing rate % 100 37
Number of employees aged 51 and above employees 511 37
Number of employees aged below 30 employees 1738 37
Number of employees between 31-40 employees 1866 37
Number of employees between 41-50 employees 1054 37
Number of employees from ethnic groups 1639 1659 5
Number of employees outside Guiyang employees 3515 37
Number of employees with a bachelor degree employees 4028 37
Number of employees with a master's degree or higher employees 312 37
Number of employees with other academic qualifications employees 829 37
Number of employees within Guiyang employees 1038 37
Operating revenue (RMB 100 million) RMB 100 million 87.7 107.06 112.48 5
Percentage of employees social insurance coverage % 100 38
Percentage of female employees (%) % 53.25 62.07 52.58 5
Percentage of staff who signed the labor contract % 100 38
Ratio of female employees % 52.58 37
Ratio of male employees % 47.42 37
Return on average equity (%) % 12.36 12.01 10.5 5
Total assets (RMB 100 million) RMB 100 million 3412.03 4093.89 4564.01 5
Total number of employees employees 4483 4820 5169 5, 37
Total number of head office employees employees 616 37

Employee turnover rate by gender, age group and geographical region.

Indicator Unit 2020 Report Pages
Employee turnover rate for female employees % 1.3 37
Employee turnover rate for male employees % 2.21 37
Employee turnover rate of branches in Guiyang % 1.05 37
Employee turnover rate of branches outside Guiyang % 2.01 37
Head office employee turnover rate % 0.29 37
Turnover rate of employees aged 51 and above % 0.07 37
Turnover rate of employees aged below 30 % 1.57 37
Turnover rate of employees between 31-40 % 1.29 37
Turnover rate of employees between 41-50 % 0.36 37

The percentage of employees trained by gender and employee category (e.g. senior management, middle management).

Indicator Unit 2018 2019 2020 Report Pages
Employee training rate % 100 37, 38
Number of employees participating in the trainings employees 50137 37, 38
Organizing security training sessions 58 38
Percentage of training for female employees % 52.5 38
Percentage of training for male employees % 47.5 38
Percentage of training for middle management % 21.5 37, 38
Percentage of training for primary-level employees % 92 37, 38
Percentage of training for senior management % 100 37, 38
Total training cost (RMB 10000) RMB 10000 1098 1285 782 5

The average training hours completed per employee by gender and employee category.

Indicator Unit 2020 Report Pages
Female employees training hours Hour 31.33 38
Male employees training hours Hour 28.95 38
Number of training programs 508 38
Primary-level employee training hours Hour 33.21 38
Total employee training cost RMB 10000 781.77 38
Training activities 548 38
Training hours for middle management Hour, hours 56 37, 38
Training hours for primary-level employees hours 33.21 37
Training hours for senior management Hour, hours 55 37, 38
Training hours of female employees hours 31.33 37
Training hours of male employees hours 28.95 37

Number of suppliers by geographical region.

Indicator Unit 2018 2019 2020 Report Pages
Balance of targeted poverty alleviation loans (RMB 100 million) RMB 100 million 167.08 295.63 256.85 5
Number of business outlets 213 217 223 5
Number of business outlets with barrier-free access 97 137 142 5
Number of green loan projects Number 82 119 166 50
Scale of mobile transactions (RMB 100 million) RMB 100 million 610.24 805.75 1087.82 5

Number of products and service related complaints received and how they are dealt with.

Indicator Unit 2018 2019 2020 Report Pages
96655 customer service satisfaction rate (%) % 99.76 99.59 99.56 5
Customer deposit (RMB 100 million) RMB 100 million 2200.84 2602.66 2890.43 5
Gross loans and advances to customers (RMB 100 million) RMB 100 million 1401.41 1798.68 2139.23 5
Number of online banking and mobile banking customers (ten thousand) ten thousand 325.49 460.97 588.44 5

Description of consumer data protection and privacy policies, and how they are implemented and monitored.

Indicator Unit 2018 2019 2020 Report Pages
Proportion of online financial transactions to all transactions (%) % 96.24 97.41 97.64 5

Number of concluded legal cases regarding corrupt practices brought against the issuer or its employees during the reporting period and the outcomes of the cases.

Indicator Unit 2018 2019 2020 Report Pages
Capital adequacy ratio (%) % 12.83 14.45 13.67 5

Description of anti-corruption training provided to directors and staff.

Indicator Unit 2018 2019 2020 Report Pages
Number of anti-money laundering trainings 10 4 5 5
Number of people participating anti-money laundering training 1338 2200 2000 5

Focus areas of contribution (e.g. education, environmental concerns, labour needs, health, culture, sport).

Indicator Unit 2018 2019 2020 Report Pages
Basic earnings per share (RMB) RMB 0.24 0.29 0.25 5
Green loan balance RMB 100 million 127.06 181.83 228.52 50
Green loan balance (RMB 100 million) RMB 100 million 127.06 181.83 228.52 5
Green loan balance year-on-year growth rate % 97.35 43.11 25.68 50
Green loan customers Number 74 104 432 50
Loan balance of the 'Two High and One Excess' industries RMB 100 million 32.38 38.69 54.08 50
Loan balance of the 'Two High and One Excess' industries (RMB 100 million) RMB 100 million 2.19 2.56 1.36 5
Loan balance of the 'Two High and One Excess' industries (excluding coal industry) RMB 100 million 2.19 2.56 1.36 50
Loan balance ratio of the 'Two High and One Excess' industries % 2.92 2.87 4 50
Loan balance ratio of the 'Two High and One Excess' industries (excluding coal industry) % 0.35 0.18 0.09 50
Loan balance ratio of the 'Two High and One Excess' industries in the total loan balance (%) % 0.35 0.18 0.09 5

Resources contributed (e.g. money or time) to the focus area.

Indicator Unit 2018 2019 2020 Report Pages
Number of volunteers 1098 1741 803 5
Rate of return on average assets (%) % 0.92 0.95 0.85 5
Volunteering time (hour) hour 11307 13741 3924 5

The types of emissions and respective emissions data.

Standard Indicator Unit 2020
Airborne Particulate Matter (PM) Emissions kg 457.21
NOₓ Emissions kg 4790.45
SOₓ Emissions kg 10.26

Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Standard Indicator Unit 2020
Direct GHG Emissions (Scope 1) tCO2e 1848.97
GHG Emissions from Purchased Electricity tCO2e 13845
GHG Emissions from Towngas tCO2e 7.04
Indirect Energy Emissions (Scope 2) tCO2e 13845
Scope 1 GHG Emissions Intensity (By Employee) tCO2e/person 2.64
Total GHG Emissions tCO2e 15694
Total GHG Emissions Intensity (By Area) tCO2e/m² 0.042
Total GHG Emissions Intensity (By Employee) tCO2e/person 2.99

Total hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Standard Indicator Unit 2020
Total Hazardous Waste ton 32.26
Total Hazardous Waste Intensity (By Area) ton/m² 0.000087
Total Hazardous Waste Intensity (By Employee) ton/person 0.0061

Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Standard Indicator Unit 2020
Non-Hazardous Waste Disposed ton 517.57
Paper Waste ton 0.034
Total Non-Hazardous Waste Intensity (By Area) ton/m² 0.0014
Total Non-Hazardous Waste Intensity (By Employee) ton/person 0.099

Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).

Standard Indicator Unit 2018 2019 2020
Energy Consumption Intensity (By Area) tons of standard coal/m² 0.0025
Per-capita consumption of standard coal tons of standard coal/person 0.178
Purchased Electricity MWh 4214.94 4109.63 26226

Water consumption in total and intensity (e.g. per unit of production volume, per facility).

Standard Indicator Unit 2018 2019 2020
Water Consumption in Office 7212 11339 14791

Total packaging material used for finished products (in tonnes) and, if applicable, with reference to per unit produced.

Standard Indicator Unit 2018 2019 2020
Packaging Material Consumption (Paper) t 7.49 7.93 175.9

Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.

Standard Indicator Unit 2018 2019 2020
Number of Bachelor's Degree Employees employees 4028
Number of Employees Aged 30-50 employees 2920
Number of Employees Aged Above 50 employees 511
Number of Employees Aged Below 30 employees 1738
Number of Master's Degree Employees employees 312
Number of Total Employees employees 4483 4820 5169
Percentage of Female Employees % 53.25 62.07 52.58
Percentage of Male Employees % 47.42

Employee turnover rate by gender, age group and geographical region.

Standard Indicator Unit 2020
Turnover Rate of Employees Aged Above 50 % 0.07
Turnover Rate of Employees Aged Below 30 % 1.57
Turnover Rate of Female Employees % 1.3
Turnover Rate of Male Employees % 2.21

The percentage of employees trained by gender and employee category (e.g. senior management, middle management).

Standard Indicator Unit 2018 2019 2020
Percentage of Employees Trained % 100
Percentage of Trained Female Employees % 52.5
Percentage of Trained General Employees % 92
Percentage of Trained Male Employees % 47.5
Percentage of Trained Middle Management % 21.5
Percentage of Trained Senior Management % 100
Total Cost of Training RMB 10000 1098 1285 782

The average training hours completed per employee by gender and employee category.

Standard Indicator Unit 2020
Average Training Hours (Female) Hour 31.33
Average Training Hours (General Staff) Hour 33.21
Average Training Hours (Male) Hour 28.95
Average Training Hours (Middle Management) Hour 56
Average Training Hours (Senior Management) Hour 55

Number of products and service related complaints received and how they are dealt with.

Standard Indicator Unit 2018 2019 2020
Satisfaction Rate of Customer Complaint Handling % 99.76 99.59 99.56

Description of anti-corruption training provided to directors and staff.

Standard Indicator Unit 2018 2019 2020
Number of Anti-corruption Training Session sessions 10 4 5
Number of Attendance for Anti-corruption Training person-times 1338 2200 2000
Number of People Participated in Ethical Standards and Anti-corruption Training persons 1338 2200 2000

Resources contributed (e.g. money or time) to the focus area.

Standard Indicator Unit 2018 2019 2020
Number of Registered Volunteers 1098 1741 803
Total Volunteer Service Hours hour 11307 13741 3924