Environmental, Social and Governance Report 2020
Extracted ESG KPIs
KPIs are organized by ESG aspects.
The types of emissions and respective emissions data.
| Indicator | Unit | 2020 | Report Pages |
|---|---|---|---|
| Nitrogen Oxides (NOx) emission density | kg/RMB100 million | 7.1 | 15 |
| Nitrogen Oxides (NOx) total emissions | kg | 203.4 | 15 |
| Sulfur Oxides (SOx) emission density | kg/RMB100 million | 0.01 | 15 |
| Sulfur Oxides (SOx) total emissions | kg | 0.2 | 15 |
| Suspended Particulate Matter (PM) emission density | kg/RMB100 million | 0.3 | 15 |
| Suspended Particulate Matter (PM) total emissions | kg | 9.4 | 15 |
| Total exhaust gas emission density | kg/RMB100 million | 7.4 | 15 |
| Total exhaust gas emissions | kg | 213 | 15 |
Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2020 | Report Pages |
|---|---|---|---|
| Direct emission (tonnes of CO2e) from the fossil fuel consumption of automobiles - Carbon Dioxide (CO2) | tonnes CO2e | 27.1 | 16 |
| Direct emission (tonnes of CO2e) from the fossil fuel consumption of automobiles - Methane (CH4) | tonnes CO2e | 0.05 | 16 |
| Direct emission (tonnes of CO2e) from the fossil fuel consumption of automobiles - Nitrous Oxide (N2O) | tonnes CO2e | 2.6 | 16 |
| Direct emission (tonnes of CO2e) from the fossil fuel consumption of automobiles - Total | tonnes CO2e | 29.7 | 16 |
| Direct emission density (kg of CO2e/RMB100 million) - Carbon Dioxide (CO2) | kg CO2e/RMB100 million | 947.9 | 16 |
| Direct emission density (kg of CO2e/RMB100 million) - Methane (CH4) | kg CO2e/RMB100 million | 1.6 | 16 |
| Direct emission density (kg of CO2e/RMB100 million) - Nitrous Oxide (N2O) | kg CO2e/RMB100 million | 89.7 | 16 |
| Direct emission density (kg of CO2e/RMB100 million) - Total | kg CO2e/RMB100 million | 1039.2 | 16 |
| Direct greenhouse gas emissions from fossil fuel combustion (CO2 equivalent) | tonnes | 29.7 | 15 |
| Greenhouse gas emission density (CO2 equivalent) | tonnes/RMB100 million | 50.3 | 15 |
| Indirect emission (tonnes of CO2e) from the electricity consumption of daily operation - Carbon Dioxide (CO2) | tonnes CO2e | 1401.5 | 16 |
| Indirect emission (tonnes of CO2e) from the electricity consumption of daily operation - Methane (CH4) | tonnes CO2e | 0.3 | 16 |
| Indirect emission (tonnes of CO2e) from the electricity consumption of daily operation - Nitrous Oxide (N2O) | tonnes CO2e | 6.6 | 16 |
| Indirect emission (tonnes of CO2e) from the electricity consumption of daily operation - Total | tonnes CO2e | 1408.5 | 16 |
| Indirect emission density (kg of CO2e/RMB100 million) - Carbon Dioxide (CO2) | kg CO2e/RMB100 million | 48978.9 | 16 |
| Indirect emission density (kg of CO2e/RMB100 million) - Methane (CH4) | kg CO2e/RMB100 million | 11.2 | 16 |
| Indirect emission density (kg of CO2e/RMB100 million) - Nitrous Oxide (N2O) | kg CO2e/RMB100 million | 232 | 16 |
| Indirect emission density (kg of CO2e/RMB100 million) - Total | kg CO2e/RMB100 million | 49222.1 | 16 |
| Indirect greenhouse gas emissions from electricity use (CO2 equivalent) | tonnes | 1408.5 | 15 |
| Total greenhouse gas emissions (CO2 equivalent) | tonnes | 1438.2 | 15 |
Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2020 | Report Pages |
|---|---|---|---|
| Non-hazardous solid waste - Logistics wastes - Bubble bags | tonnes | 30 | 16 |
| Non-hazardous solid waste - Logistics wastes - Paper boxes | tonnes | 350 | 16 |
| Non-hazardous solid waste - Office wastes - Paper consumption | pieces | 80000 | 16 |
| Non-hazardous solid waste - Retail store furnishing wastes | tonnes | 380 | 16 |
Description of how hazardous and non-hazardous wastes are handled, and a description of reduction target(s) set and steps taken to achieve them.
| Indicator | Unit | 2019 | 2021 | Report Pages |
|---|---|---|---|---|
| Implementation of waste classification groups | Implemented | 17 | ||
| Pilot use of plastic recycling boxes | Planned | 17 |
Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2020 | Report Pages |
|---|---|---|---|
| Diesel oil consumption (Automobiles) | L | 2384.5 | 18 |
| Diesel oil consumption density (Automobiles) | L/RMB1 million | 0.8 | 18 |
| Electricity consumption (Daily operations) | kWh | 1787053.2 | 18 |
| Electricity consumption density (Daily office works) | kWh/RMB1 million | 624.5 | 18 |
| Gasoline consumption (Automobiles) | L | 25062.4 | 18 |
| Gasoline consumption density (Automobiles) | L/RMB1 million | 8.8 | 18 |
| Overall energy consumption (standard coal equivalent) | tonnes | 734.4 | 18 |
| Proportion of energy consumption from electricity | % | 98.3 | 18 |
| Proportion of energy consumption from gasoline and diesel oil | % | 1.6 | 18 |
Water consumption in total and intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2020 | Report Pages |
|---|---|---|---|
| Natural water consumption (Daily operations) | tonnes | 29916.5 | 18 |
| Natural water consumption density (Daily office works) | tonnes/RMB1 million | 10.5 | 18 |
| Total water consumption from daily operations | tonnes | 29916.5 | 19 |
| Water consumption density | tonnes/RMB1 million | 10.5 | 19 |
Total packaging material used for finished products (in tonnes) and, if applicable, with reference to per unit produced.
| Indicator | Unit | 2020 | Report Pages |
|---|---|---|---|
| Packaging materials used for products - Plastic bags | tonnes | 361 | 19 |
| Packaging materials used in the offline retail process - Paper bags | tonnes | 215 | 19 |
| Packaging materials used in the offline retail process - Paper boxes | tonnes | 166 | 19 |
| Packaging materials used in the online retail process - Paper boxes | tonnes | 1001 | 19 |
| Packaging materials used in the online retail process - Plastic bags | tonnes | 1202 | 19 |
Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.
| Indicator | Unit | 2020 | Report Pages |
|---|---|---|---|
| Employee age distribution - 30 and below | % | 57.6% | 9 |
| Employee age distribution - 31-50 | % | 41.4% | 9 |
| Employee age distribution - 51 and above | % | 1.0% | 9 |
| Employee distribution by city - Beijing | % | 0.1% | 9 |
| Employee distribution by city - Hong Kong | % | 0.1% | 9 |
| Employee distribution by city - Ningbo | % | 96.7% | 9 |
| Employee distribution by city - Shanghai | % | 3.1% | 9 |
| Employee gender distribution - Female | % | 62.1% | 9 |
| Employee gender distribution - Male | % | 37.9% | 9 |
| Proportion of employees with junior college degrees, bachelor's degree and above | % | more than 75 | 10 |
| Total number of employees | 842 | 10 |
Employee turnover rate by gender, age group and geographical region.
| Indicator | Unit | 2020 | Report Pages |
|---|---|---|---|
| Employee turnover rate by age: 30 and below | % | 63.2 | 10 |
| Employee turnover rate by age: 31-50 | % | 36.5 | 10 |
| Employee turnover rate by age: 51 and above | % | 0.3 | 10 |
| Employee turnover rate by gender: Female | % | 60.2 | 10 |
| Employee turnover rate by gender: Male | % | 39.8 | 10 |
| Total employee turnover | 299 | 10 |
Lost days due to work injury.
| Indicator | Unit | 2020 | Report Pages |
|---|---|---|---|
| Change in number of lost working days due to work-related injuries compared to 2019 | % | -36 | 12 |
| Number of lost working days due to work-related injuries | days | 82 | 12 |
The percentage of employees trained by gender and employee category (e.g. senior management, middle management).
| Indicator | Unit | 2020 | Report Pages |
|---|---|---|---|
| Employee education background - Bachelor's degree and above | % | 38.6% | 9 |
| Employee education background - Junior college degree | % | 36.9% | 9 |
| Employee education background - Middle school degree and below | % | 9.5% | 9 |
| Employee education background - Vocational school and high school degrees | % | 15.0% | 9 |
| Percentage of trained employees by department: Administration | % | 52.6% | 13 |
| Percentage of trained employees by department: Production | % | 12.2% | 13 |
| Percentage of trained employees by department: Senior executive administration | % | 12.2% | 13 |
| Percentage of trained employees by department: Technology | % | 23.0% | 13 |
| Percentage of trained employees by gender: Female | % | 65.5% | 13 |
| Percentage of trained employees by gender: Male | % | 34.5% | 13 |
| Percentage of trained employees by position: General employees | % | 87.8% | 13 |
| Percentage of trained employees by position: Middle-level management | % | 12.2% | 13 |
The average training hours completed per employee by gender and employee category.
| Indicator | Unit | 2020 | Report Pages |
|---|---|---|---|
| Average training hours completed per employee by department: Administration | hour | 10.3 | 13 |
| Average training hours completed per employee by department: Production | hour | 17 | 13 |
| Average training hours completed per employee by department: Senior executive administration | hour | 16 | 13 |
| Average training hours completed per employee by department: Technology | hour | 4 | 13 |
| Average training hours completed per employee by gender: Female | hour | 10.4 | 13 |
| Average training hours completed per employee by gender: Male | hour | 10.1 | 13 |
| Average training hours completed per employee by position: General employees | hour | 9.5 | 13 |
| Average training hours completed per employee by position: Middle-level management | hour | 16 | 13 |
Number of suppliers by geographical region.
| Indicator | Unit | 2020 | Report Pages |
|---|---|---|---|
| Number of suppliers engaged | 277 | 6 | |
| Percentage of suppliers by region: Central China | % | 0.4 | 7 |
| Percentage of suppliers by region: East China | % | 82 | 7 |
| Percentage of suppliers by region: North China | % | 0.4 | 7 |
| Percentage of suppliers by region: Overseas | % | 0.4 | 7 |
| Percentage of suppliers by region: South China | % | 16 | 7 |
| Percentage of suppliers by region: Total | % | 100 | 7 |
| Percentage of suppliers by region: West China | % | 0.8 | 7 |
Description of practices used to promote environmentally preferable products and services when selecting suppliers, and how they are implemented and monitored.
| Indicator | Unit | 2020 | Report Pages |
|---|---|---|---|
| Number of downstream distributors cooperated with | 231 | 7 |
Number of products and service related complaints received and how they are dealt with.
| Indicator | Unit | 2020 | Report Pages |
|---|---|---|---|
| Number of after-sales service or product complaints received | 20848 | 7 |
The types of emissions and respective emissions data.
| Standard Indicator | Unit | 2020 |
|---|---|---|
| Airborne Particulate Matter (PM) Emissions | kg | 9.4 |
| NOâ‚“ Emission Intensity (By Revenue) | kg/RMB100 million | 7.1 |
| NOâ‚“ Emissions | kg | 203.4 |
| PM Emission Intensity (By Revenue) | kg/RMB100 million | 0.3 |
| SOâ‚“ Emission Intensity (By Revenue) | kg/RMB100 million | 0.01 |
| SOâ‚“ Emissions | kg | 0.2 |
Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2020 |
|---|---|---|
| Direct GHG Emissions (Scope 1) | tonnes | 29.7 |
| GHG Emissions from Purchased Electricity | tonnes | 1408.5 |
| Indirect Energy Emissions (Scope 2) | tonnes | 1408.5 |
| Mobile Combustion Emissions | tonnes | 29.7 |
| Scope 1 GHG Emissions Intensity (By Revenue) | kg CO2e/RMB100 million | 1039.2 |
| Scope 2 GHG Emissions Intensity (By Revenue) | kg CO2e/RMB100 million | 49222.1 |
| Total GHG Emissions | tonnes | 1438.2 |
| Total GHG Emissions Intensity (By Revenue) | tonnes/RMB100 million | 50.3 |
Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2020 |
|---|---|---|
| Non-Hazardous Waste (Office Waste) | pieces | 80000 |
| Paper Waste | pieces | 80000 |
Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2020 |
|---|---|---|
| Diesel Fuel Consumption | L | 2384.5 |
| Gasoline Consumption | L | 25062.4 |
| Purchased Electricity | kWh | 1787053.2 |
| Purchased Electricity Intensity (By Revenue) | kWh/RMB1 million | 624.5 |
| Total Energy Consumption | tonnes | 734.4 |
Water consumption in total and intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2020 |
|---|---|---|
| Water Consumption | tonnes | 29916.5 |
| Water Consumption Intensity (By Revenue) | tonnes/RMB1 million | 10.5 |
Total packaging material used for finished products (in tonnes) and, if applicable, with reference to per unit produced.
| Standard Indicator | Unit | 2020 |
|---|---|---|
| Packaging Material Consumption (Paper) | tonnes | 1382 |
| Packaging Material Consumption (Plastic) | tonnes | 1563 |
| Packaging Materials Consumed | tonnes | 2945 |
Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.
| Standard Indicator | Unit | 2020 |
|---|---|---|
| Number of Employees Aged 30-50 | 349 | |
| Number of Employees Aged Above 50 | 8 | |
| Number of Employees Aged Below 30 | 485 | |
| Number of Employees in Hong Kong | 1 | |
| Number of Female Employees | 523 | |
| Number of Male Employees | 319 | |
| Number of Total Employees | 842 | |
| Percentage of Employees Aged 30-50 | % | 41.4 |
| Percentage of Employees Aged Above 50 | % | 1 |
| Percentage of Employees Aged Below 30 | % | 57.6 |
| Percentage of Employees in Hong Kong | % | 0.1 |
| Percentage of Female Employees | % | 62.1 |
| Percentage of Male Employees | % | 37.9 |
Employee turnover rate by gender, age group and geographical region.
| Standard Indicator | Unit | 2020 |
|---|---|---|
| Turnover Rate of Employees Aged 30-50 | % | 36.5 |
| Turnover Rate of Employees Aged Above 50 | % | 0.3 |
| Turnover Rate of Employees Aged Below 30 | % | 63.2 |
| Turnover Rate of Female Employees | % | 60.2 |
| Turnover Rate of Male Employees | % | 39.8 |
Lost days due to work injury.
| Standard Indicator | Unit | 2020 |
|---|---|---|
| Lost Days Due to Work-related Injuries | days | 82 |
The percentage of employees trained by gender and employee category (e.g. senior management, middle management).
| Standard Indicator | Unit | 2020 |
|---|---|---|
| Percentage of Trained Administrative Employees | % | 52.6 |
| Percentage of Trained Female Employees | % | 65.5 |
| Percentage of Trained General Employees | % | 87.8 |
| Percentage of Trained Male Employees | % | 34.5 |
| Percentage of Trained Middle Management | % | 12.2 |
| Percentage of Trained Production Employees | % | 12.2 |
| Percentage of Trained Senior Management | % | 12.2 |
| Percentage of Trained Technical Employees | % | 23 |
The average training hours completed per employee by gender and employee category.
| Standard Indicator | Unit | 2020 |
|---|---|---|
| Average Training Hours (Administrative Employees) | hour | 10.3 |
| Average Training Hours (Executive Employees) | hour | 16 |
| Average Training Hours (Female) | hour | 10.4 |
| Average Training Hours (General Employees) | hour | 9.5 |
| Average Training Hours (General Staff) | hour | 9.5 |
| Average Training Hours (Male) | hour | 10.1 |
| Average Training Hours (Middle Management) | hour | 16 |
| Average Training Hours (Production Employees) | hour | 17 |
| Average Training Hours (Senior Management) | hour | 16 |
| Average Training Hours (Technical Employees) | hour | 4 |
Number of suppliers by geographical region.
| Standard Indicator | Unit | 2020 |
|---|---|---|
| Number of Suppliers in Central China | 1.108 | |
| Number of Suppliers in East China | 227.14 | |
| Number of Suppliers in North China | 1.108 | |
| Number of Suppliers in Overseas | 1.108 | |
| Number of Suppliers in South China | 44.32 | |
| Number of Suppliers in West China | 2.216 | |
| Number of Total Suppliers | 277 |
Number of products and service related complaints received and how they are dealt with.
| Standard Indicator | Unit | 2020 |
|---|---|---|
| Number of Products and Service Related Complaints | 20848 | |
| Total Number of Customer Complaints | 20848 |