ENVIRONMENTAL, SOCIAL AND GOVERNANCE REPORT 2020
Extracted ESG KPIs
KPIs are organized by ESG aspects.
Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2019 | 2020 | Report Pages |
|---|---|---|---|---|
| Direct greenhouse gas emissions | t | 48.97 | 249.04 | 53 |
| Direct greenhouse gas emissions density | t/person | 0.12 | 53 | |
| Indirect greenhouse gas emissions | t | 667.8 | 3863.26 | 53 |
| Indirect greenhouse gas emissions density | t/person | 1.87 | 53 | |
| Total greenhouse gas emissions | t | 716.77 | 4112.68 | 53 |
| Total greenhouse gas emissions density | t/person | 1.99 | 53 |
Total hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2020 | Report Pages |
|---|---|---|---|
| Waste computers | Kilogram | 298.5 | 53 |
| Waste computers density | kg/person | 0.14 | 53 |
Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2020 | Report Pages |
|---|---|---|---|
| Waste ink boxes | Pcs | 336 | 53 |
| Waste ink boxes density | piece/person | 0.16 | 53 |
| Waste ribbons | Pcs | 1010 | 53 |
| Waste ribbons density | piece/person | 0.49 | 53 |
| Waste toner cartridges | Pcs | 1848 | 53 |
| Waste toner cartridges density | piece/person | 0.89 | 53 |
Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2019 | 2020 | Report Pages |
|---|---|---|---|---|
| Diesel consumption | L | 3122 | 53 | |
| Diesel consumption density | L/person | 1.51 | 53 | |
| Gasoline consumption | L | 42395.97 | 53 | |
| Gasoline consumption density | L/person | 20.51 | 53 | |
| Natural gas consumption | L, m³ | 31003.3 | 68025.45 | 53 |
| Natural gas consumption density | m³/person | 32.91 | 53 | |
| Oil consumption for office operation | L | 20750 | 45517.97 | 53 |
| Oil consumption for office operation density | L/person | 22.02 | 53 | |
| Total consumption of direct energy | kWh | 1134259.15 | 53 | |
| Total consumption of direct energy density | kWh/person | 548.75 | 53 | |
| Total consumption of indirect energy | kWh | 3709326.68 | 53 | |
| Total consumption of indirect energy density | kWh/person | 1794.55 | 53 | |
| Total office electricity consumption | kWh | 1060000 | 3656253 | 53 |
| Total office electricity consumption density | kWh/person | 1768.87 | 53 |
Water consumption in total and intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2019 | 2020 | Report Pages |
|---|---|---|---|---|
| Total office water consumption | t | 17600 | 54996 | 53 |
| Total office water consumption density | t/person | 26.61 | 53 |
Description of the significant impacts of activities on the environment and natural resources and the actions taken to manage them.
| Indicator | Unit | 2020 | Report Pages |
|---|---|---|---|
| Training on ESG and green finance | Attendance | 153 | 9 |
Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.
| Indicator | Unit | 2020 | Report Pages |
|---|---|---|---|
| Average return on total assets | % | 0.61 | 9 |
| Proportion of female employees | % | 55.32 | 9 |
| Return on average equity | % | 7.63 | 9 |
| Total assets | RMB1 billion, billion RMB | 270.94 | 7, 9 |
| Total loans | RMB1 billion | 136.11 | 9 |
| Total number of employees | Person | 4492 | 7, 9 |
Employee turnover rate by gender, age group and geographical region.
| Indicator | Unit | 2019 | 2020 | Report Pages |
|---|---|---|---|---|
| Female employee turnover rate (%) | % | 2.93 | 1.02 | 57 |
| Male employee turnover rate (%) | % | 2.6 | 0.93 | 57 |
| Operating income | RMB1 billion | 4.87 | 9 |
The percentage of employees trained by gender and employee category (e.g. senior management, middle management).
| Indicator | Unit | 2020 | Report Pages |
|---|---|---|---|
| Percentage of employees received training | 78% | 59 | |
| Percentage of trained employees - Females | 56.50% | 59 | |
| Percentage of trained employees - Males | 43.50% | 59 | |
| Total number of trainees | 12727 | 59 | |
| Yunkai online training platform courses conducted | times | 110 | 59 |
The average training hours completed per employee by gender and employee category.
| Indicator | Unit | 2020 | Report Pages |
|---|---|---|---|
| Length of training of staffs (hours) - Females | hours | 5692 | 59 |
| Length of training of staffs (hours) - Males | hours | 4382 | 59 |
| Number of trained staffs (person-time) - Females | 7191 | 59 | |
| Number of trained staffs (person-time) - Males | 5536 | 59 | |
| Number of training projects | 21 | 59 | |
| Total length of training | hours | 10074 | 59 |
| Total training investment | million RMB | 5.89 | 59 |
Number of suppliers by geographical region.
| Indicator | Unit | 2020 | Report Pages |
|---|---|---|---|
| Balance of agriculture-related loans | RMB1 billion | 44.92 | 9 |
| Balance of green loans | RMB1 billion | 5.22 | 9 |
| Balance of inclusive loans to small and micro enterprises | RMB1 million | 6743.2 | 9 |
| Balance of loans to micro and small enterprises | RMB1 billion | 44.44 | 9 |
| Balance of loans to support energy revolution | RMB1 billion | 45.71 | 9 |
| Financing balance for serving the real economy | RMB1 billion | 80.65 | 9 |
| Growth rate of inclusive loans for small and micro enterprises | % | 47.27 | 31 |
| Increase in number of outstanding accounts of inclusive loans to small and micro enterprises | 1197 | 31 | |
| Number of business outlets in Shanxi Province | 160 | 7 | |
| Number of prefecture-level cities covered in Shanxi Province | 11 | 7 | |
| Total deposits | RMB1 billion | 176.78 | 9 |
Description of practices used to promote environmentally preferable products and services when selecting suppliers, and how they are implemented and monitored.
| Indicator | Unit | 2020 | Report Pages |
|---|---|---|---|
| Number of business outlets carrying out inclusive finance | 160 | 31 |
Number of products and service related complaints received and how they are dealt with.
| Indicator | Unit | 2020 | Report Pages |
|---|---|---|---|
| Decrease in balance of inclusive non-performing loans for small and micro enterprises | million RMB | 124 | 31 |
| Number of Internet banking transactions throughout the year | 10000 transactions | 412.59 | 9 |
| Resolution rate of customer complaints | % | 99.73 | 9 |
Description of consumer data protection and privacy policies, and how they are implemented and monitored.
| Indicator | Unit | 2020 | Report Pages |
|---|---|---|---|
| Replacement rate of e-banking | % | 83.23 | 9 |
Number of concluded legal cases regarding corrupt practices brought against the issuer or its employees during the reporting period and the outcomes of the cases.
| Indicator | Unit | 2020 | Report Pages |
|---|---|---|---|
| Capital Adequacy Ratio (CAR) | % | 11.72 | 9 |
| Provision coverage ratio | % | 194.06 | 9 |
| Total tax paid in 2020 | RMB1 billion | 0.72 | 9 |
Focus areas of contribution (e.g. education, environmental concerns, labour needs, health, culture, sport).
| Indicator | Unit | 2020 | Report Pages |
|---|---|---|---|
| Basic earnings per share | RMB1 yuan | 0.27 | 9 |
| Decrease in cumulative annualized interest rate of inclusive loans to small and micro enterprises | percentage points | 0.61 | 31 |
| Inclusive loan growth rate advantage over all loans | percentage points | 29.42 | 31 |
| Loans to support epidemic prevention and control, resumption of work and production | Transaction | 389 | 9 |
| Ranking among Top 1000 World Banks | 378 | 7 |
Resources contributed (e.g. money or time) to the focus area.
| Indicator | Unit | 2020 | Report Pages |
|---|---|---|---|
| Charity and other donations | RMB1 million | 1.8 | 9 |
| Cumulative annualized interest rate of inclusive loans to small and micro enterprises | % | 4.05 | 31 |
| Duration of volunteer activities | Hour | 280 | 9 |
| Increase in balance of inclusive loans for small and micro enterprises | billion RMB | 18.16 | 31 |
| Long-term corporate credit rating | AAA | 7 |
Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2019 | 2020 |
|---|---|---|---|
| Direct GHG Emissions (Scope 1) | t | 48.97 | 249.04 |
| Indirect Energy Emissions (Scope 2) | t | 667.8 | 3863.26 |
| Scope 1 GHG Emissions Intensity (By Employee) | t/person | 0.12 | |
| Scope 2 GHG Emissions Intensity (By Employee) | t/person | 1.87 | |
| Total GHG Emissions | t | 716.77 | 4112.68 |
| Total GHG Emissions Intensity (By Employee) | t/person | 1.99 |
Total hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2020 |
|---|---|---|
| Hazardous Waste (Electronic and IT Equipment) | Kilogram | 298.5 |
| Total Hazardous Waste Intensity (By Employee) | kg/person | 0.14 |
Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2020 |
|---|---|---|
| Non-Hazardous Waste (Office Waste) | Pcs | 3194 |
| Total Non-Hazardous Waste Intensity (By Employee) | piece/person | 1.54 |
Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2019 | 2020 |
|---|---|---|---|
| Diesel Fuel Consumption | L | 3122 | |
| Gasoline Consumption | L | 42395.97 | |
| Heating Oil Consumption | L | 20750 | 45517.97 |
| Natural Gas Consumption | m³ | 31003.3 | 68025.45 |
| Purchased Electricity | kWh | 1060000 | 3656253 |
| Total Direct Energy Consumption | kWh | 1134259.15 | |
| Total Indirect Energy Consumption | kWh | 3709326.68 |
Water consumption in total and intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2019 | 2020 |
|---|---|---|---|
| Water Consumption in Office | t | 17600 | 54996 |
Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.
| Standard Indicator | Unit | 2020 |
|---|---|---|
| Number of Bachelor's Degree Employees | person | 3007 |
| Number of Employees Aged 30-50 | person | 2520 |
| Number of Employees Aged Above 50 | person | 220 |
| Number of Employees Aged Below 30 | person | 1752 |
| Number of Female Employees | person | 2485 |
| Number of Male Employees | person | 2007 |
| Number of Master's Degree Employees | person | 896 |
| Number of Total Employees | person | 4492 |
| Percentage of Bachelor's Degree Employees | % | 66.94 |
| Percentage of Employees Aged 30-50 | % | 56.1 |
| Percentage of Employees Aged Above 50 | % | 4.9 |
| Percentage of Employees Aged Below 30 | % | 39 |
| Percentage of Female Employees | % | 55.32 |
| Percentage of Male Employees | % | 44.68 |
| Percentage of Master's Degree Employees | % | 19.95 |
Employee turnover rate by gender, age group and geographical region.
| Standard Indicator | Unit | 2019 | 2020 |
|---|---|---|---|
| Turnover Rate of Employees Aged 30-50 | % | 0.58 | |
| Turnover Rate of Employees Aged Below 30 | % | 1.38 | |
| Turnover Rate of Female Employees | % | 2.93 | 1.02 |
| Turnover Rate of Male Employees | % | 2.6 | 0.93 |
The percentage of employees trained by gender and employee category (e.g. senior management, middle management).
| Standard Indicator | Unit | 2020 |
|---|---|---|
| Percentage of Employees Trained | % | 78 |
| Percentage of Trained Female Employees | % | 56.5 |
| Percentage of Trained Male Employees | % | 43.5 |
The average training hours completed per employee by gender and employee category.
| Standard Indicator | Unit | 2020 |
|---|---|---|
| Average Training Hours (Female) | hours/person-time | 0.792 |
| Average Training Hours (Male) | hours/person-time | 0.792 |
| Total Training Hours | hours | 10074 |
Number of products and service related complaints received and how they are dealt with.
| Standard Indicator | Unit | 2020 |
|---|---|---|
| Complaints Handling Rate | % | 99.73 |
Resources contributed (e.g. money or time) to the focus area.
| Standard Indicator | Unit | 2020 |
|---|---|---|
| Total Public Welfare Donations | RMB1 million | 1.8 |
| Total Volunteer Service Hours | Hour | 280 |