Sustainable Development Report 2020
Extracted ESG KPIs
KPIs are organized by ESG aspects.
The types of emissions and respective emissions data.
Indicator | Unit | 1998 | 2014 | 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | Report Pages |
---|---|---|---|---|---|---|---|---|---|---|
% of fleet meeting CAEP 6 requirements | % | N/A | 81.9 | 84.1 | 86.1 | 88.6 | 88.6 | 88.3 | 80.9% | 100 |
% of fleet meeting CAEP 8 requirements | % | N/A | 46.8 | 48.1 | 52.6 | 56.7 | 59.4 | 59.7 | 56.4% | 100 |
Stationary combustion – diesel (Hong Kong and 100% owned Hong Kong-based subsidiaries) | litre | 1781477 | 2932598 | 2789 | 101 |
Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
Indicator | Unit | 1998 | 2014 | 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | Report Pages |
---|---|---|---|---|---|---|---|---|---|---|
CO2 emissions, Cathay Pacific Airways | tonnes | 18000000 | 96 | |||||||
Global CO2 emissions % change from previous year | % | 5.8% | 4.4% | 0.8% | 2.9% | 1.6% | 2.2% | 59% | 100 | |
Global CO2 emissions (grammes / ATK) | grammes / ATK | 680 | 576 | 569 | 565 | 564 | 556 | 545 | 482 | 100 |
Global CO2 emissions (grammes / RTK) | grammes / RTK | 1023 | 790 | 769 | 768 | 748 | 733 | 748 | 691 | 100 |
Global CO2 emissions (thousand tonnes in CO2e) | thousand tonnes in CO2e | 7380 | 16374 | 17087 | 17222 | 17716 | 17997 | 18387 | 7513 | 100 |
Global CO2 emissions improvement since 1998 % (grammes / ATK) | % | 0.0% | 15.3% | 16.3% | 16.8% | 17.1% | 18.3% | 19.9% | 29.1% | 100 |
Global CO2 emissions improvement since 1998 % (grammes / RTK) | % | 0.0% | 22.8% | 24.8% | 24.9% | 26.9% | 28.3% | 26.9% | 32.5% | 100 |
Greenhouse gas emissions Scope 1 | million tonnes CO2e | 7.53 | 32 | |||||||
Greenhouse gas emissions Scope 2 | million tonnes CO2e | 0.05 | 32 | |||||||
Mobile combustion – diesel (Hong Kong and 100% owned Hong Kong-based subsidiaries) | litre | 5284658 | 5129925 | 2617977 | 101 | |||||
Mobile combustion – unleaded petrol (Hong Kong and 100% owned Hong Kong-based subsidiaries) | litre | 318791 | 288840 | 161204 | 101 | |||||
Percentage of international aviation activity agreed to participate in CORSIA | % | 88 | 35 | |||||||
Scope 1 carbon emissions (Hong Kong and 100% owned Hong Kong-based subsidiaries) | tCO2e | 18405994 | 18429615 | 7534910 | 101 | |||||
Scope 2 carbon emissions (Hong Kong and 100% owned Hong Kong-based subsidiaries) | tCO2e | 74741 | 69602 | 53807 | 101 | |||||
Total CO2 emissions | million tonnes | 7.59 | 32 |
Total hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
Indicator | Unit | 2021 | Report Pages |
---|---|---|---|
Fulcrum bioenergy plant annual waste conversion capacity (expected from 2021) | tonnes | 175000 | 36 |
Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
Indicator | Unit | 2013 | 2018 | 2019 | 2020 | 2022 | Report Pages |
---|---|---|---|---|---|---|---|
Food processing oil | 1000 litre | 29 | 16 | 7 | 102 | ||
Food processing oil collected and turned into biodiesel | litres | 6854 | 43 | ||||
Food processing oil collected for biodiesel conversion | litres | 6854 | 53 | ||||
Food waste sent to O-PARK1 for energy conversion | tonnes | 350000 | 53 | ||||
Glass recycled | tonnes | 463 | 486 | 77 | 43, 102 | ||
Hangers reused | no. | 1434324 | 1760745 | 1202701 | 102 | ||
Metal recycled | tonnes | 39 | 40 | 8 | 43, 102 | ||
Non-Hazardous Waste | tonnes | 15029 | 21608 | 9073 | 102 | ||
Paper and cardboard recycled | tonnes | 1587 | 1539 | 298 | 43, 102 | ||
Paper consumed in offices | tonnes | 80 | 67 | 36 | 102 | ||
Plastic recycled | tonnes | 467 | 290 | 140 | 43, 102 | ||
Reduction in usage of Styrofoam boxes for inflight ice cream storage | 44% | 50 | |||||
Target reduction in single use plastic footprint from operations by end of 2022 | % | 50 | 15 | ||||
Target reduction in single-use plastic usage compared to 2018 baseline | percent | 50 | 49 | ||||
Total waste recycled at O·PARK1's waste to energy facilities | tonnes | 351763 | 89 | ||||
Used cooking oil gathered for conversion to biodiesel | litres | 6584 | 89 |
Description of emissions target(s) set and steps taken to achieve them.
Indicator | Unit | 2020 | since 2007 | Report Pages |
---|---|---|---|---|
Carbon emissions offset by individual customers | tonnes | 1726 | 37 | |
Carbon emissions offset by voluntary carbon offset programme | tonnes CO2 | 200000 | 95 | |
Carbon emissions offset contributed by corporate clients | tonnes | 34080 | 37 | |
Carbon emissions offset during Black Friday promotion period | tonnes | 3986 | 37 | |
Carbon emissions offset for employees duty travel | tonnes | 1341 | 37 | |
Carbon emissions offset for promotional campaign | tonnes | 3986 | 37 | |
Number of round trip Economy Class flights offset (Amsterdam to Hong Kong) | 4800 | 37 | ||
Total carbon emissions offset by operations | tonnes | 41134 | 37 |
Description of how hazardous and non-hazardous wastes are handled, and a description of reduction target(s) set and steps taken to achieve them.
Indicator | Unit | 2019 | 2020 | Report Pages |
---|---|---|---|---|
Percentage of single-use plastic items removed from annual usage baseline | 11% | 50 | ||
Plastic straws and stirrers removed from all Cathay Pacific and Cathay Dragon flights, lounges, and offices globally | pieces/year | 32000000 | 50 | |
Single-use plastic items removed from 2018 annual usage baseline | pieces | 43000000 | 6 | |
Single-use plastic items removed from 2018 annual usage baseline (percentage) | % | 11 | 6 | |
Single-use plastic items removed from annual usage baseline | pieces | 43000000 | 50 | |
Single-use plastic items removed from pre-COVID annual usage baseline | million pieces | 43 | 43 | |
Single-use plastic items removed from pre-COVID annual usage baseline (percentage reduction) | % | 11 | 43 | |
Single-use plastic reduction target | 50% | 50 | ||
Single-use plastic reduction target in pieces per year by end of 2022 | pieces/year | 387000000 | 50 |
Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).
Indicator | Unit | 1998 | 2014 | 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2024 | Report Pages |
---|---|---|---|---|---|---|---|---|---|---|---|---|
Average fleet age (HK Express) | years | 6 | 87 | |||||||||
Aviation jet fuel (Hong Kong and 100% owned Hong Kong-based subsidiaries) | tonnes | 5829513 | 5837126 | 2385196 | 101 | |||||||
Electricity consumption (Hong Kong and 100% owned Hong Kong-based subsidiaries) | mWh | 138700 | 130677 | 102992 | 101 | |||||||
Energy intensity (per total number of employees) (Hong Kong and 100% owned Hong Kong-based subsidiaries) | GJ | 7914 | 7515 | 4117 | 101 | |||||||
Fuel Consumption (All Flights) | thousand tonnes | 2343 | 5198 | 5425 | 5467 | 5625 | 5713 | 5837 | 2386 | 100 | ||
Fulcrum bioenergy plant annual sustainable aviation fuel production (expected from 2021) | million gallons | 10 | 36 | |||||||||
New aircraft delivered | aircraft | 10 | 32 | |||||||||
New fuel-efficient aircraft delivered | aircraft | 10 | 6 | |||||||||
Number of Airbus A350-900 and A350-1000 aircraft delivered with SAF blend (since 2016) | aircraft | 41 | 36 | |||||||||
Number of aircraft at end of year | 239 | 12 | ||||||||||
Percentage reduction in cargo tonnage carried | percent | 34 | 57 | |||||||||
Proportion of HAS electric GSE vehicles in total fleet | % | 40 | 92 | |||||||||
Purchased Towngas (Hong Kong and 100% owned Hong Kong-based subsidiaries) | unit | 6697802 | 5185403 | 3848032 | 101 | |||||||
Revenue passenger kilometres (RPK) | million | 40679 | 112257 | 122330 | 123478 | 126663 | 130630 | 137397 | 21136 | 100 | ||
Revenue tonne kilometres (RTK) | million | 7213 | 20722 | 22220 | 22418 | 23679 | 24543 | 24090 | 10876 | 100 | ||
Sustainable Aviation Fuel (SAF) as percentage of total fuel requirements (2019 operation level) | % | 2 | 36 | |||||||||
Sustainable Aviation Fuel (SAF) committed purchase by Cathay Pacific (expected delivery from 2024 onwards) | million tonnes | 1.1 | 36 | |||||||||
Sustainable aviation fuel (Hong Kong and 100% owned Hong Kong-based subsidiaries) | tonnes | 38 | 6 | 1 | 101 | |||||||
Sustainable aviation fuel used (cumulative since 2016) | tonnes | 200 | 32 | |||||||||
Total energy used (Hong Kong and 100% owned Hong Kong-based subsidiaries) | GJ | 257176334 | 257444096 | 105436756 | 101 |
Water consumption in total and intensity (e.g. per unit of production volume, per facility).
Indicator | Unit | 2018 | 2019 | 2020 | Report Pages |
---|---|---|---|---|---|
Maintenance water consumption (Hong Kong and 100% owned Hong Kong-based subsidiaries) | m3 | 61540 | 62136 | 23239 | 101 |
Potable water consumption (Hong Kong and 100% owned Hong Kong-based subsidiaries) | m3 | 975104 | 944263 | 502329 | 101 |
Seawater consumption (Hong Kong and 100% owned Hong Kong-based subsidiaries) | m3 | 8141700 | 9823700 | 10849600 | 101 |
Description of energy use efficiency target(s) set and steps taken to achieve them.
Indicator | Unit | 1998 | 2014 | 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | Report Pages |
---|---|---|---|---|---|---|---|---|---|---|
Energy efficiency improvement at Cathay Dragon House (chiller replacement) | % | 21 | 41 | |||||||
Expected energy saving from retro-commissioning exercise | % | 2 | 41 | |||||||
Fuel Efficiency (grammes / ATK) | grammes / ATK | 216 | 183 | 181 | 179 | 179 | 176 | 173 | 153 | 100 |
Fuel Efficiency (grammes / RTK) | grammes / RTK | 325 | 251 | 244 | 244 | 238 | 233 | 238 | 219 | 100 |
Fuel Efficiency improvement since 1998 % | % | 0.0% | 15.3% | 16.3% | 16.8% | 17.1% | 18.3% | 19.9% | 29.2% | 100 |
Fuel efficiency improvement by traffic carried | % | 7.7 | 32 | |||||||
Total GSE fuel consumption reduction compared to 2019 | % | -49.7 | 92 |
Total packaging material used for finished products (in tonnes) and, if applicable, with reference to per unit produced.
Indicator | Unit | 2020 | Report Pages |
---|---|---|---|
Use of ecofriendly products in hygiene-related paper products and stationery paper products | 100% | 89 |
Description of the significant impacts of activities on the environment and natural resources and the actions taken to manage them.
Indicator | Unit | 2020 | Report Pages |
---|---|---|---|
Number of A320-neo aircraft brought in (HK Express) | aircraft | 4 | 87 |
Description of the significant climate-related issues which have impacted, and those which may impact, the issuer, and the actions taken to manage them.
Indicator | Unit | 2019 | 2020 | end of 21st century | Report Pages |
---|---|---|---|---|---|
Climate change disclosure score by CDP | C | 33 | |||
Impact to Cathay Pacific Airways as % of annual passenger revenue (if demand reduction remains at 5% and affects only European market) | % | 1 | 96 | ||
Number of states agreed to participate in CORSIA | states | 72 | 35 | ||
Number of states agreed to voluntarily participate in CORSIA | states | 88 | 35 | ||
Projected sea level rise in Hong Kong and adjacent waters under high greenhouse gas concentration scenario | m | 1.07 | 95 |
Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.
Indicator | Unit | 1998 | 2014 | 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | Report Pages |
---|---|---|---|---|---|---|---|---|---|---|
Available tonne kilometres (ATK) | million | 10857 | 28440 | 30048 | 30462 | 31439 | 32387 | 33077 | 15857 | 100 |
Board diversity - 39-47 years old | % | 12 | 40 | 105 | ||||||
Board diversity - 48-56 years old | % | 41 | 48 | 71 | 105 | |||||
Board diversity - Female | % | 12 | 19 | 14 | 105 | |||||
Board diversity - Male | % | 88 | 81 | 86 | 105 | |||||
Board diversity - Over 57 years old | % | 47 | 12 | 29 | 105 | |||||
Cathay Pacific and Cathay Dragon Cabin crew | % | 39 | 39 | 33 | 103 | |||||
Cathay Pacific and Cathay Dragon Flight crew | % | 12 | 12 | 13 | 103 | |||||
Cathay Pacific and Cathay Dragon Ground employees | % | 28 | 26 | 29 | 103 | |||||
Cathay Subsidiary employees | % | 21 | 23 | 25 | 103 | |||||
Employees in Chinese mainland | % | 2 | 3 | 1 | 103 | |||||
Employees in Hong Kong & Macau | % | 82 | 80 | 85 | 103 | |||||
Employees in Other regions | % | 11 | 12 | 11 | 103 | |||||
Employees in Taiwan | % | 2 | 2 | 2 | 103 | |||||
Employees in USA | % | 3 | 3 | 1 | 103 | |||||
Employees on Fixed term and temporary contract | % | 12 | 16 | 14 | 103 | |||||
Employees on Permanent Terms | % | 88 | 84 | 86 | 103 | |||||
Female employees | % | 55 | 55 | 50 | 103 | |||||
Group employees worldwide | employees | 25610 | 62 | |||||||
Male employees | % | 45 | 45 | 50 | 103 | |||||
Number of cabin crew (HK Express) | employees | 441 | 87 | |||||||
Number of employees (HK Express) | employees | 1065 | 87 | |||||||
Number of office staff (HK Express) | employees | 375 | 87 | |||||||
Ownership of AHK Air Hong Kong Limited | 100% | 13 | ||||||||
Ownership of Cathay Holidays Limited | 100% | 13 | ||||||||
Ownership of Cathay Pacific Catering Services (H.K.) Limited | 100% | 13 | ||||||||
Ownership of Cathay Pacific Services Limited | 100% | 13 | ||||||||
Passengers carried by Cathay Pacific and Cathay Dragon | million | 4.6 | 109 | |||||||
Payments to government (Taxation) | HK$M | 466 | 454 | -674 | 99 | |||||
Percentage of employees based in Hong Kong | 80% | 62 | ||||||||
Percentage of female employees | 56% | 62 | ||||||||
Percentage of male employees | 44% | 62 | ||||||||
Permanent employees - Full-time | % | 98 | 98 | 99 | 103 | |||||
Permanent employees - Part time | % | 2 | 2 | 1 | 103 | |||||
Staff Expenses | HK$M | 20211 | 20125 | 15786 | 99 | |||||
Total employees | no. | 32496 | 34258 | 25610 | 103 | |||||
Total employees (key business operations and subsidiaries) | no. | 27989 | 29720 | 23992 | 103 |
Employee turnover rate by gender, age group and geographical region.
Indicator | Unit | 2018 | 2019 | 2020 | Report Pages |
---|---|---|---|---|---|
New Hires Rate - 30 to 50 years old | % | 5 | 5 | 4 | 104 |
New Hires Rate - Female | % | 8 | 12 | 4 | 104 |
New Hires Rate - Male | % | 10 | 12 | 5 | 104 |
New Hires Rate - Over 50 years old | % | 6 | 7 | 3 | 104 |
New Hires Rate - Under 30 years old | % | 25 | 34 | 10 | 104 |
New hires rate - Chinese mainland | % | 7 | 9 | 6 | 105 |
New hires rate - Hong Kong & Macau | % | 10 | 13 | 5 | 105 |
New hires rate - Others | % | 5 | 13 | 6 | 105 |
New hires rate - Taiwan | % | 1 | 7 | 105 | |
New hires rate - USA | % | 2 | 10 | 1 | 105 |
Pilot and staff engagement survey response rate (Our people) | 100% | 88 | |||
Pilot and staff engagement survey: respondents who agreed or strongly agreed with key positive statements (Our people) | over 80% | 88 | |||
Total Voluntary Turnover Rate of Permanent Employees | % | 11 | 5 | 9 | 104 |
Total new hires rate | % | 9 | 13 | 5 | 105 |
Voluntary Turnover Rate of Permanent Employees - 30 to 50 years old | % | 8 | 5 | 7 | 104 |
Voluntary Turnover Rate of Permanent Employees - Chinese mainland | % | 8 | 6 | 3 | 104 |
Voluntary Turnover Rate of Permanent Employees - Female | % | 11 | 5 | 10 | 104 |
Voluntary Turnover Rate of Permanent Employees - Hong Kong & Macau | % | 11 | 5 | 9 | 104 |
Voluntary Turnover Rate of Permanent Employees - Male | % | 10 | 5 | 9 | 104 |
Voluntary Turnover Rate of Permanent Employees - Others | % | 10 | 7 | 3 | 104 |
Voluntary Turnover Rate of Permanent Employees - Over 50 years old | % | 6 | 3 | 8 | 104 |
Voluntary Turnover Rate of Permanent Employees - Taiwan | % | 7 | 5 | 10 | 104 |
Voluntary Turnover Rate of Permanent Employees - USA | % | 12 | 9 | 15 | 104 |
Voluntary Turnover Rate of Permanent Employees - Under 30 years old | % | 24 | 10 | 21 | 104 |
Year on year increase in employee satisfaction | % | 1 | 66 |
Number and rate of work-related fatalities occurred in each of the past three years including the reporting year.
Indicator | Unit | 2010 | 2011 | 2012 | 2013 | 2014 | 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | Report Pages |
---|---|---|---|---|---|---|---|---|---|---|---|---|---|
Injury rate (Injuries per 1000 employees/year) | Injuries per 1000 employees/year | 6.49 | 5.27 | 5.32 | 5.32 | 3.72 | 2.81 | 3.36 | 3.54 | 4.55 | 5.33 | 2.19 | 30 |
No. of accidents | 3 | 106 | |||||||||||
No. of work-related fatalities | 2 | 106 |
Lost days due to work injury.
Indicator | Unit | 2010 | 2011 | 2012 | 2013 | 2014 | 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | Report Pages |
---|---|---|---|---|---|---|---|---|---|---|---|---|---|
Lost Day Rate (Cathay Pacific and Cathay Dragon) | 63.91 | 103.86 | 68.83 | 106 | |||||||||
Lost Day Rate (LDR) reduction compared with 2019 | percent | -12.3 | 91 | ||||||||||
Lost Time Injury Rate (Cathay Pacific and Cathay Dragon) | 4.55 | 5.33 | 2.2 | 106 | |||||||||
Lost Time Injury Rate (LTIR) for CPSL | 0.82 | 0.48 | 118 | ||||||||||
Lost Time Injury Rate (LTIR) reduction compared with 2019 | percent | -45.6 | 91 | ||||||||||
Lost day rate (Days lost per 1000 employees/year) | Days lost per 1000 employees/year | 151.92 | 107.22 | 85.06 | 77 | 60.43 | 51.92 | 52.8 | 49.36 | 63.91 | 103.86 | 68.83 | 30 |
Number of Lost Time Injury (LTI) cases for CPSL | cases | 7 | 4 | 118 | |||||||||
Reduction in Lost Time Injury Rate compared with 2019 (Vogue Laundry) | reduction | 45.6% | 85 |
Description of occupational health and safety measures adopted, and how they are implemented and monitored.
Indicator | Unit | 2019 | 2020 | Report Pages |
---|---|---|---|---|
IATA Health Safety Standards for Airline Operators addressed (Health and safety) | 100% | 88 | ||
Number of expert-monitored Cathay Pacific flight turnarounds in Hong Kong as part of NGOM programme | 500 | 27 | ||
Ports with scheduled service participating in at least one emergency exercise | ports | all | 29 |
The percentage of employees trained by gender and employee category (e.g. senior management, middle management).
Indicator | Unit | 2018 | 2019 | 2020 | Report Pages |
---|---|---|---|---|---|
Annual employee engagement index | % | 42 | 62 | 63 | 105 |
Employee Engagement Index score | % | 63 | 66 | ||
Employee engagement survey participation | colleagues | 6400 | 66 | ||
Employee engagement survey response rate | % | 40 | 35 | 66 | |
Flexible working programme: maximum remote work days per week | days per week | 2 | 64 | ||
No. of employees receiving performance review | % | 100 | 100 | 97 | 105 |
Number of people recognised for long service commitment and loyalty | people | 4000 | 67 |
The average training hours completed per employee by gender and employee category.
Indicator | Unit | 2018 | 2019 | 2020 | Report Pages |
---|---|---|---|---|---|
Average hours of training offered per employee | hours | 44 | 62 | ||
Average training hours | 46 | 49 | 174 | 105 | |
Average training hours per employee | hours | 25.21 | 92 | ||
Employee training hours provided | hours | 61145 | 92 | ||
Total training hours | Hour | 1502800 | 1671963 | 761219 | 105 |
Total training spend | million HKD | 41 | 62 |
Description of steps taken to eliminate such practices when discovered.
Indicator | Unit | 2020 | Report Pages |
---|---|---|---|
Percentage of cabin crew who undertook anti-human trafficking training | % | 100% | 21 |
Number of suppliers by geographical region.
Indicator | Unit | 2017-2020 | 2020 | Report Pages |
---|---|---|---|---|
Number of new A350 aircraft taken delivery | aircraft | 36 | 95 | |
Ownership of Hong Kong Airport Services Limited | 100% | 13 | ||
Ownership of Hong Kong Express Airways Limited | 100% | 13 | ||
Ownership of Vogue Laundry Service Limited | 100% | 13 | ||
Proportion of locally grown vegetables in salad greens | 8% | 89 |
Description of practices relating to engaging suppliers, number of suppliers where the practices are being implemented, and how they are implemented and monitored.
Indicator | Unit | 2020 | Report Pages |
---|---|---|---|
Air cargo screenings on freight forwarding agents | screenings | 1672 | 56 |
Air cargo screenings on freight forwarding agents in line with Sustainable Development Cargo Carriage Policy | screenings | 1672 | 7 |
Freight forwarding agents screened | 151 | 56 | |
Freight forwarding agents screened for air cargo | agents | 151 | 7 |
Description of practices used to identify environmental and social risks along the supply chain, and how they are implemented and monitored.
Indicator | Unit | 2020 | Report Pages |
---|---|---|---|
Drop in shark fin imports in Hong Kong | percent | 70% | 58 |
Embargoes placed on ivory, shark fin, racing greyhounds, hunting trophies | Yes | 56 | |
New suppliers that were screened using environmental criteria (procurement process in 2020) | All new suppliers | 123 | |
New suppliers that were screened using social criteria | suppliers | All | 128 |
Description of practices used to promote environmentally preferable products and services when selecting suppliers, and how they are implemented and monitored.
Indicator | Unit | 2020 | Report Pages |
---|---|---|---|
Certified sustainable seafood as percentage of total seafood purchased | %, percent | 55 | 16, 56 |
Certified sustainable seafood purchased by catering arm | tonnes | 58 | 16 |
Certified sustainable seafood served | tonnes | 58 | 7, 56 |
Proportion of sustainable seafood of total seafood purchased | 55% | 45 | |
Proportion of sustainable seafood purchased | 55% | 89 | |
Seafood sourced certified as sustainably sourced (Cathay Pacific Catering Services) | 55% | 85 | |
Sustainable seafood procured by catering services | tonnes | 58 | 45 |
Sustainable seafood purchased | tonnes | 58 | 89 |
Number of products and service related complaints received and how they are dealt with.
Indicator | Unit | 2019 | 2020 | Report Pages |
---|---|---|---|---|
Locally grown vegetables purchased | tonnes | 2 | 89 | |
Number of cargo screenings carried out | 1672 | 57 | ||
Number of data points recorded during NGOM expert monitoring | 8700 | 27 | ||
Number of pilots (HK Express) | employees | 249 | 87 | |
Percentage increase in cargo screenings compared to previous year | percent | 44 | 57 | |
Suspension of inflight hot meal service (HK Express) | period | August–31 December | 87 |
Number of concluded legal cases regarding corrupt practices brought against the issuer or its employees during the reporting period and the outcomes of the cases.
Indicator | Unit | 2018 | 2019 | 2020 | Report Pages |
---|---|---|---|---|---|
Payment to providers of capital | HK$M | 3611 | 4772 | 3044 | 99 |
Share of profits of associates | HK$M | 1762 | 1643 | -1282 | 99 |
Description of anti-corruption training provided to directors and staff.
Indicator | Unit | 2020 | Report Pages |
---|---|---|---|
Completion rate of anti-bribery training in Cathay Pacific and subsidiaries | percent | 97% | 20 |
Number of employees in Cathay Pacific and subsidiaries who have undertaken anti-bribery training | employees | 15000 | 20 |
Focus areas of contribution (e.g. education, environmental concerns, labour needs, health, culture, sport).
Indicator | Unit | 2020 | Report Pages |
---|---|---|---|
Donation to Choi Hung Community Centre Senior Citizen - Yang Memorial Methodist Social Service | HKD | 2500 | 92 |
Inflight meals delivered to those in need in Hong Kong (Cathay Pacific Catering Services) | meals | 30000 | 85 |
Number of charity partners participated (Asia Miles Good Deeds) | 32 | 81 | |
Number of members of the general public in Hong Kong who joined Cathay Pacific City visits at the beginning of 2020 | people | 440 | 80 |
Pre-prepared meals donated to Hong Kong charity Food Angel | meals | 156500 | 77 |
Pre-prepared meals donated to NGO partner Food Angel for redistribution to people in need of food assistance in Hong Kong | meals | 156000 | 11 |
Types of 'Good Deeds' packages available for redemption (Asia Miles Good Deeds) | 82 | 81 | |
Volunteering work for COVID-related relief | hours | 720 | 83 |
Resources contributed (e.g. money or time) to the focus area.
Indicator | Unit | 2018 | 2019 | 2020 | 2021 | Report Pages |
---|---|---|---|---|---|---|
Care packs donated to HKFWS for distribution (Vogue Laundry) | care packs | 546 | 85 | |||
Charitable donations (direct payments) | million HKD | 3.7 | 83 | |||
Charitable donations (discounts on airline travel) | million HKD | 0.5 | 83 | |||
Community investments including charitable donation - Direct payment | HK$M | 8 | 3 | 4 | 99 | |
Community investments including charitable donation - In the form of discounts on airline travel | HK$M | 7 | 7 | 1 | 99 | |
Dividend paid - to non-controlling interests | HK$M | 564 | 1 | 99 | ||
Dividend paid - to the shareholders of Cathay Pacific | HK$M | 590 | 1495 | 99 | ||
Employee volunteers supported initiatives in response to COVID-19 | volunteers | 700 | 7 | |||
Finance charge | HK$M | 2457 | 3276 | 3044 | 99 | |
Food products provided to Feeding Hong Kong | tonnes | 584 | 89 | |||
Food products provided to Food Angel | tonnes | 58 | 89 | |||
Funds raised by Change for Good programme in support of UNICEF | HKD | 6800000 | 82 | |||
Meals donated to local charities to support the vulnerable | meals | 156000 | 7 | |||
Meals redistributed to people in need in Hong Kong via Food Angel | meals | 156000 | 52 | |||
Number of people engaged in LGBT+ Quiz education campaign within the organisation | people | 800 | 73 | |||
Operating Expenses | HK$M | 107465 | 103646 | 58639 | 99 | |
Partnership with Food Angel (HK Express) | since 2016 | 87 | ||||
Planned pre-prepared meals donation to Food Angel | meals | 100000 | 77 | |||
Profit/(loss) attributable to the shareholders of Cathay Pacific | HK$M | 2345 | 1691 | -21648 | 99 | |
Revenue | HK$M | 111060 | 106973 | 46934 | 99 | |
Surplus food donated to charities | tonnes | 648 | 43 | |||
Total miles support (Asia Miles Good Deeds) | miles | Over 42 million | 81 | |||
Volunteer work hours contributed by employees with Feeding Hong Kong, Food Angel and The Hub Children and Youth Centre | hours | 650 | 68 |
Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
Standard Indicator | Unit | 2018 | 2019 | 2020 |
---|---|---|---|---|
Direct GHG Emissions (Scope 1) | tCO2e | 18405994 | 18429615 | 7.53 |
Indirect Energy Emissions (Scope 2) | tCO2e | 74741 | 69602 | 0.05 |
Mobile Combustion Emissions | litre | 5603449 | 5418765 | 2779181 |
Total GHG Emissions | tonnes | 7.59 |
Total hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
Standard Indicator | Unit | 2018 | 2019 | 2020 |
---|---|---|---|---|
Hazardous Waste Recycled | tonnes | 39 | 40 | 16 |
Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
Standard Indicator | Unit | 2018 | 2019 | 2020 |
---|---|---|---|---|
Glass Waste | tonnes | 463 | 486 | 77 |
Non-Hazardous Waste Disposed | tonnes | 15029 | 21608 | 9073 |
Non-Hazardous Waste Recycled | tonnes | 930 | 776 | 351980 |
Non-Hazardous Waste Reused | no. | 1434324 | 1760745 | 1202701 |
Plastic Waste | tonnes | 467 | 290 | 140 |
Description of emissions target(s) set and steps taken to achieve them.
Standard Indicator | Unit | 2020 |
---|---|---|
GHG Emissions Reduction Compared to Last Year | tonnes | 102 |
GHG Emissions Reduction Percentage Compared to Last Year | percent | 20 |
Description of how hazardous and non-hazardous wastes are handled, and a description of reduction target(s) set and steps taken to achieve them.
Standard Indicator | Unit | 2019 | 2020 |
---|---|---|---|
Plastic Waste Reduction Percentage Compared to Last Year | % | 50 | 11 |
Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).
Standard Indicator | Unit | 2018 | 2019 | 2020 |
---|---|---|---|---|
Energy Consumption Intensity (By Employee) | GJ | 7914 | 7515 | 4117 |
Purchased Electricity | mWh | 138700 | 130677 | 102992 |
Renewable Energy Consumption | kWh per year | 75000 | ||
Total Energy Consumption | GJ | 257176334 | 257444096 | 105436756 |
Water consumption in total and intensity (e.g. per unit of production volume, per facility).
Standard Indicator | Unit | 2018 | 2019 | 2020 |
---|---|---|---|---|
Municipal Water Consumption | m3 | 1036644 | 1006399 | 525568 |
Seawater Consumption | m3 | 8141700 | 9823700 | 10849600 |
Seawater Withdrawal | m3 | 8141700 | 9823700 | 10849600 |
Total Water Withdrawal | m3 | 9198374 | 10585299 | 10905168 |
Water Consumption | m3 | 1036644 | 1006399 | 525568 |
Description of energy use efficiency target(s) set and steps taken to achieve them.
Standard Indicator | Unit | 2020 |
---|---|---|
Electricity Usage Reduction Compared to Last Year | MWh | |
Energy Consumption Reduction Percentage Compared to Last Year | % | 2 |
Total packaging material used for finished products (in tonnes) and, if applicable, with reference to per unit produced.
Standard Indicator | Unit | 2018 | 2019 | 2020 |
---|---|---|---|---|
Packaging Material Consumption (Paper) | tonnes | 80 | 67 | 36 |
Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.
Standard Indicator | Unit | 2018 | 2019 | 2020 |
---|---|---|---|---|
Number of Female Employees | no. | 17873 | 18842 | 12805 |
Number of Full-time Employees | no. | 31846 | 33573 | 25354 |
Number of Male Employees | no. | 14623 | 15416 | 12805 |
Number of Part-time Employees | no. | 650 | 685 | 256 |
Number of Total Employees | no. | 32496 | 34258 | 25610 |
Percentage of Employees in Hong Kong | % | 82 | 80 | 85 |
Percentage of Employees in Mainland China | % | 2 | 3 | 1 |
Percentage of Employees in Overseas | % | 11 | 12 | 11 |
Percentage of Employees in Taiwan | % | 2 | 2 | 2 |
Percentage of Employees in United States | % | 3 | 3 | 1 |
Percentage of Female Employees | % | 55 | 55 | 50 |
Percentage of Full-time Employees | % | 98 | 98 | 99 |
Percentage of Male Employees | % | 45 | 45 | 44 |
Percentage of Part-time Employees | % | 2 | 2 | 1 |
Percentage of Temporary Workers | % | 12 | 16 | 14 |
Employee turnover rate by gender, age group and geographical region.
Standard Indicator | Unit | 2018 | 2019 | 2020 |
---|---|---|---|---|
Turnover Rate of Employees Aged 30-50 | % | 8 | 5 | 7 |
Turnover Rate of Employees Aged Above 50 | % | 6 | 3 | 8 |
Turnover Rate of Employees Aged Below 30 | % | 24 | 10 | 21 |
Turnover Rate of Employees in Hong Kong | % | 11 | 5 | 9 |
Turnover Rate of Employees in Mainland China | % | 8 | 6 | 3 |
Turnover Rate of Employees in United States | % | 12 | 9 | 15 |
Turnover Rate of Female Employees | % | 11 | 5 | 10 |
Turnover Rate of Male Employees | % | 10 | 5 | 9 |
Turnover Rate of Total Employees | % | 11 | 5 | 9 |
Number and rate of work-related fatalities occurred in each of the past three years including the reporting year.
Standard Indicator | Unit | 2018 |
---|---|---|
Number of Fatalities as a Result of Work-related Injuries | fatalities | 2 |
Number of Work-related Fatalities | fatalities | 2 |
Lost days due to work injury.
Standard Indicator | Unit | 2018 | 2019 | 2020 |
---|---|---|---|---|
Lost Time Injury Frequency Rate (LTIFR/LTIR) | 4.55 | 0.48 | 2.2 | |
Number of Work-related Injuries | cases | 7 | 4 |
Description of occupational health and safety measures adopted, and how they are implemented and monitored.
Standard Indicator | Unit | 2020 |
---|---|---|
Number of Production Safety Emergency Drills | ports | all |
The percentage of employees trained by gender and employee category (e.g. senior management, middle management).
Standard Indicator | Unit | 2018 | 2019 | 2020 |
---|---|---|---|---|
Percentage of Employees Trained | % | 100 | 100 | 97 |
The average training hours completed per employee by gender and employee category.
Standard Indicator | Unit | 2018 | 2019 | 2020 |
---|---|---|---|---|
Average Training Hours per Employee | hours | 46 | 49 | 25.21 |
Total Training Hours | Hour | 1502800 | 1671963 | 761219 |
Number of suppliers by geographical region.
Standard Indicator | Unit |
---|---|
Number of Suppliers in France | |
Number of Suppliers in Hong Kong | |
Number of Suppliers in Mainland China | |
Number of Suppliers in Singapore | |
Number of Suppliers in Spain | |
Number of Suppliers in United Kingdom | |
Number of Suppliers in United States | |
Number of Total Suppliers |
Description of practices relating to engaging suppliers, number of suppliers where the practices are being implemented, and how they are implemented and monitored.
Standard Indicator | Unit | 2020 |
---|---|---|
Number of Suppliers Participating in ESG Training | 2000 |
Description of anti-corruption training provided to directors and staff.
Standard Indicator | Unit | 2020 |
---|---|---|
Coverage Rate of Ethical Standards and Anti-Corruption Training | percent | 97 |
Coverage of Anti-corruption Training for Employees | percent | 97 |
Number of People Participated in Ethical Standards and Anti-corruption Training | employees | 15000 |
Resources contributed (e.g. money or time) to the focus area.
Standard Indicator | Unit | 2018 | 2019 | 2020 |
---|---|---|---|---|
Number of Employees Participating in Volunteer Activities | employees | 700 | ||
Total Cash Donations | million HKD | 8 | 3 | 4 |
Total In-kind Donations | million HKD | 7 | 7 | 1 |
Total Social Investment | million HKD | 15 | 10 | 5 |
Total Volunteer Service Hours | hours | 650 |