Sustainability Report 2020
Extracted ESG KPIs
KPIs are organized by ESG aspects.
Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2020 | Report Pages |
|---|---|---|---|
| Building operation (HK) | GJ | 245121 | 58 |
| Building operation (MC) | GJ | 788510 | 58 |
| Building operation (Total) | GJ | 1033681 | 58 |
| Building operation Scope 1 (HK) | Tonnes CO₂e | 613 | 58 |
| Building operation Scope 1 (MC) | Tonnes CO₂e | 2407 | 58 |
| Building operation Scope 1 (Total) | Tonnes CO₂e | 3020 | 58 |
| Building operation Scope 2 (HK) | Tonnes CO₂e | 41405 | 58 |
| Building operation Scope 2 (MC) | Tonnes CO₂e | 166446 | 58 |
| Building operation Scope 2 (Total) | Tonnes CO₂e | 207851 | 58 |
| Building operation emission intensity (HK) | Tonnes CO₂e/m²/year | 0.0597 | 58 |
| Building operation emission intensity (MC) | Tonnes CO₂e/m²/year | 0.0683 | 58 |
| Building operation emission intensity (Total) | Tonnes CO₂e/m²/year | 0.0664 | 58 |
| Business air travel Scope 3 (HK) | Tonnes CO₂e | 85.52 | 58 |
| Business air travel Scope 3 (MC) | Tonnes CO₂e | 78.5 | 58 |
| Business air travel Scope 3 (Total) | Tonnes CO₂e | 164.02 | 58 |
| Company vehicles and vessels Scope 1 (HK) | Tonnes CO₂e | 40.82 | 58 |
| Company vehicles and vessels Scope 1 (MC) | Tonnes CO₂e | 90.11 | 58 |
| Company vehicles and vessels Scope 1 (Total) | Tonnes CO₂e | 130.93 | 58 |
| Reduction in GHG emissions (Scope 1 & 2) intensity for Hong Kong portfolio | percentage | 17.0% | 25 |
| Reduction in GHG emissions (Scope 1 & 2) intensity for mainland China portfolio | percentage | 18.2% | 25 |
| Reduction in emission intensity of a utility company in Hong Kong | percentage | 26% | 25 |
| Scope 1 emissions as percentage of building operations GHG emissions | percentage | 1% | 25 |
| Scope 2 emissions (electricity) as percentage of building operations GHG emissions | percentage | 91% | 25 |
| Scope 2 emissions (non-electricity) as percentage of building operations GHG emissions | percentage | 8% | 25 |
Total hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2020 | Report Pages |
|---|---|---|---|
| Hazardous waste (Fluorescent light bulbs/tubes) - Hong Kong | kg | 6036 | 59 |
| Hazardous waste (Fluorescent light bulbs/tubes) - Mainland China | kg | 320 | 59 |
| Hazardous waste (Fluorescent light bulbs/tubes) - Total | kg | 6356 | 59 |
Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2020 | Report Pages |
|---|---|---|---|
| Municipal solid waste - Hong Kong | Tonnes | 6946 | 59 |
| Municipal solid waste - Mainland China | Tonnes | 27593 | 59 |
| Municipal solid waste - Total | Tonnes | 34539 | 59 |
| Recyclables collected across portfolio | tonnes | 800 | 6 |
| Recycled waste - Food waste - Hong Kong | kg | 371148 | 59 |
| Recycled waste - Food waste - Mainland China | kg | N/A | 59 |
| Recycled waste - Food waste - Total | kg | N/A | 59 |
| Recycled waste - Glass - Hong Kong | 4875 | 59 | |
| Recycled waste - Glass - Mainland China | 40475 | 59 | |
| Recycled waste - Glass - Total | 45350 | 59 | |
| Recycled waste - Metal - Hong Kong | 810 | 59 | |
| Recycled waste - Metal - Mainland China | 37735 | 59 | |
| Recycled waste - Metal - Total | 38545 | 59 | |
| Recycled waste - Paper - Hong Kong | 104152 | 59 | |
| Recycled waste - Paper - Mainland China | 209150 | 59 | |
| Recycled waste - Paper - Total | 313302 | 59 | |
| Recycled waste - Plastics - Hong Kong | 727 | 59 | |
| Recycled waste - Plastics - Mainland China | 25065 | 59 | |
| Recycled waste - Plastics - Total | 25792 | 59 |
Description of emissions target(s) set and steps taken to achieve them.
| Indicator | Unit | 2020 | Report Pages |
|---|---|---|---|
| Greenhouse gas (GHG) emissions reduced compared to 2019 | tonnes | 46000 | 6 |
Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2020 | Report Pages |
|---|---|---|---|
| Absolute electricity consumption reduction (Hong Kong portfolio) | kWh | 5339484 | 29 |
| Absolute electricity consumption reduction of mainland China portfolio | kWh | 26994470 | 30 |
| Diesel by emergency generators (HK) | GJ | 5 | 58 |
| Diesel by emergency generators (MC) | GJ | 43 | 58 |
| Diesel by emergency generators (Total) | GJ | 48 | 58 |
| Diesel by vehicles and vessels (HK) | GJ | 181 | 58 |
| Diesel by vehicles and vessels (Total) | GJ | 181 | 58 |
| Electricity (HK) | GJ, kWh | 68087841 | 58 |
| Electricity (MC) | GJ, kWh | 590478 | 58 |
| Electricity (Total) | GJ, kWh | 232109460 | 58 |
| Electricity intensity by construction floor area of mainland China portfolio | % change vs 2019 | -14.1 | 30 |
| Electricity intensity of buildings in use (HK) | kWh/m²/year | 96.82 | 58 |
| Electricity intensity of buildings in use (MC) | kWh/m²/year | 66.3 | 58 |
| Electricity intensity of buildings in use (Total) | kWh/m²/year | N/A | 58 |
| Energy intensity of buildings in use (HK) | GJ/m²/year | 0.35 | 58 |
| Energy intensity of buildings in use (MC) | GJ/m²/year | 0.32 | 58 |
| Energy intensity of buildings in use (Total) | GJ/m²/year | 0.33 | 58 |
| Natural gas (MC) | GJ | 2226 | 58 |
| Natural gas (Total) | GJ | 2226 | 58 |
| Non-electricity energy consumption as share of total energy consumption (mainland China buildings) | % | 19.2 | 30 |
| Petrol by vehicles (HK) | GJ | 380 | 58 |
| Petrol by vehicles (MC) | GJ | 1251 | 58 |
| Petrol by vehicles (Total) | GJ | 1631 | 58 |
| Reduction in electricity intensity by construction floor area (entire managed portfolio) | % | 21.5 | 29 |
| Renewable energy (Total) | kWh | 643678 | 58 |
| Renewable energy generated | kWh | 643678 | 6 |
| Steam (MC) | GJ | 29802 | 58 |
| Steam (Total) | GJ | 29802 | 58 |
| Target reduction in electricity intensity by construction floor area (entire managed portfolio) | % | 12 | 29 |
Water consumption in total and intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2019 | 2020 | Report Pages |
|---|---|---|---|---|
| Estimated water consumption of Hong Kong portfolio | m3 | 500000 | 500000 | 64 |
| Fresh water consumption - Hong Kong | ML | N/A | 59 | |
| Fresh water consumption - Mainland China | ML | 1357.9 | 59 | |
| Fresh water consumption - Total | ML | N/A | 59 | |
| Hot water (MC) | GJ | 165961 | 58 | |
| Hot water (Total) | GJ | 165961 | 58 | |
| Water intensity by construction floor area of mainland China portfolio | % | -9.7 | 33 | |
| Water intensity of buildings in use - Hong Kong | m3/m2/year | N/A | 59 | |
| Water intensity of buildings in use - Mainland China | m3/m2/year | 0.55 | 59 | |
| Water intensity of buildings in use - Total | m3/m2/year | N/A | 59 |
Description of energy use efficiency target(s) set and steps taken to achieve them.
| Indicator | Unit | 2020 | Report Pages |
|---|---|---|---|
| Average electricity consumption reduction (other months, Hong Kong portfolio, year-on-year) | % | 3.5 | 29 |
| Electricity consumption reduction during Feb-Apr (mainland China portfolio) | % year-on-year | -34.5 | 30 |
| Electricity consumption reduction during Mar, Apr, Jul, Aug (Hong Kong portfolio, year-on-year) | % | 13.5 | 29 |
| Electricity consumption reduction during rest of year (mainland China portfolio) | % year-on-year | -9.0 | 30 |
| Electricity intensity reduction by construction floor area (Hong Kong portfolio) | % | 7.3 | 29 |
| Electricity intensity reduction compared to 2019 | 21% | 6 | |
| Fresh water conserved by Mainland portfolio compared to 2019 | m³ | 146000 | 6 |
| Heating consumption reduction (northern and central mainland China properties) | % | -30.9 | 30 |
Description of whether there is any issue in sourcing water that is fit for purpose, water efficiency target(s) set and steps taken to achieve them.
| Indicator | Unit | 2020 | Report Pages |
|---|---|---|---|
| Absolute water consumption reduction of mainland China portfolio | m³ | 146361 | 33 |
| Cumulative water consumption reduction in mainland China portfolio (Feb-Apr vs. same period 2019) | % | -18.8 | 33 |
| Cumulative water consumption reduction in mainland China portfolio (rest of year vs. 2019) | % | -7.5 | 33 |
| Water withdrawal data coverage as a percentage of total floor area | 78% | 79 |
Description of the significant impacts of activities on the environment and natural resources and the actions taken to manage them.
| Indicator | Unit | 2018 | 2019 | 2020 | Report Pages |
|---|---|---|---|---|---|
| Number of active construction sites in Hong Kong | 2 | 2 | 52 | ||
| Number of active construction sites in mainland China | 7 | 8 | 7 | 52 |
Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.
| Indicator | Unit | 2018 | 2019 | 2020 | Report Pages |
|---|---|---|---|---|---|
| Administrative staff - Hong Kong | Number | 430 | 60 | ||
| Administrative staff - Mainland China | Number | 1223 | 60 | ||
| Administrative staff - Total | Number | 1653 | 60 | ||
| Employees aged 30–50 - Hong Kong | Number | 567 | 60 | ||
| Employees aged 30–50 - Mainland China | Number | 2605 | 60 | ||
| Employees aged 30–50 - Total | Number | 3172 | 60 | ||
| Employees covered by collective bargaining - Percentage of total employees (Mainland China) | % | 32.8 | 62 | ||
| Employees over 50 - Hong Kong | Number | 445 | 60 | ||
| Employees over 50 - Mainland China | Number | 280 | 60 | ||
| Employees over 50 - Total | Number | 725 | 60 | ||
| Employees under 30 - Hong Kong | Number | 128 | 60 | ||
| Employees under 30 - Mainland China | Number | 497 | 60 | ||
| Employees under 30 - Total | Number | 625 | 60 | ||
| Executive staff - Hong Kong | Number | 156 | 60 | ||
| Executive staff - Mainland China | Number | 275 | 60 | ||
| Executive staff - Total | Number | 431 | 60 | ||
| Female employees in executive positions | 40% | 6 | |||
| Female workforce - Hong Kong | Number | 479 | 60 | ||
| Female workforce - Mainland China | Number | 1251 | 60 | ||
| Female workforce - Total | Number | 1730 | 60 | ||
| Male workforce - Hong Kong | Number | 661 | 60 | ||
| Male workforce - Mainland China | Number | 2131 | 60 | ||
| Male workforce - Total | Number | 2792 | 60 | ||
| New hire rate - Hong Kong | % | 11.84 | 60 | ||
| New hire rate - Mainland China | % | 12.54 | 60 | ||
| New hire rate - Total | % | 12.36 | 60 | ||
| New hires aged 30–50 - Hong Kong | Number | 77 | 60 | ||
| New hires aged 30–50 - Mainland China | Number | 251 | 60 | ||
| New hires aged 30–50 - Total | Number | 328 | 60 | ||
| New hires female - Hong Kong | Number | 42 | 60 | ||
| New hires female - Mainland China | Number | 170 | 60 | ||
| New hires female - Total | Number | 212 | 60 | ||
| New hires male - Hong Kong | Number | 93 | 60 | ||
| New hires male - Mainland China | Number | 254 | 60 | ||
| New hires male - Total | Number | 347 | 60 | ||
| New hires over 50 - Hong Kong | Number | 20 | 60 | ||
| New hires over 50 - Mainland China | Number | 11 | 60 | ||
| New hires over 50 - Total | Number | 31 | 60 | ||
| New hires under 30 - Hong Kong | Number | 38 | 60 | ||
| New hires under 30 - Mainland China | Number | 162 | 60 | ||
| New hires under 30 - Total | Number | 200 | 60 | ||
| Number of hours worked (Hong Kong) | Hours | 2364648 | 63 | ||
| Number of hours worked (Mainland China) | Hours | 6764000 | 63 | ||
| Number of hours worked (Total) | Hours | 9128648 | 63 | ||
| Operational staff - Hong Kong | Number | 554 | 60 | ||
| Operational staff - Mainland China | Number | 1884 | 60 | ||
| Operational staff - Total | Number | 2438 | 60 | ||
| Permanent full time employees - Hong Kong | 1115 | 60 | |||
| Permanent full time employees - Mainland China | 3382 | 60 | |||
| Permanent full time employees - Total | 4497 | 60 | |||
| Permanent part time employees - Hong Kong | 4 | 60 | |||
| Permanent part time employees - Total | 4 | 60 | |||
| Permanent total employees - Hong Kong | 1119 | 60 | |||
| Permanent total employees - Mainland China | 3382 | 60 | |||
| Permanent total employees - Total | 4501 | 60 | |||
| Ratio of basic salary and remuneration of women to men by employee category - Administrative staff (Hong Kong) | 1:1.161 | 61 | |||
| Ratio of basic salary and remuneration of women to men by employee category - Administrative staff (Mainland China) | 1:1.171 | 61 | |||
| Ratio of basic salary and remuneration of women to men by employee category - Administrative staff (Total) | N/A | 61 | |||
| Ratio of basic salary and remuneration of women to men by employee category - Executive staff (Hong Kong) | 1:1.323 | 61 | |||
| Ratio of basic salary and remuneration of women to men by employee category - Executive staff (Mainland China) | 1:1.296 | 61 | |||
| Ratio of basic salary and remuneration of women to men by employee category - Executive staff (Total) | N/A | 61 | |||
| Ratio of basic salary and remuneration of women to men by employee category - Operational staff (Hong Kong) | 1:1.139 | 61 | |||
| Ratio of basic salary and remuneration of women to men by employee category - Operational staff (Mainland China) | 1:1.049 | 61 | |||
| Ratio of basic salary and remuneration of women to men by employee category - Operational staff (Total) | N/A | 61 | |||
| Supervised workers - Hong Kong | 10 | 60 | |||
| Supervised workers - Mainland China | 63 | 60 | |||
| Supervised workers - Total | 73 | 60 | |||
| Temporary employees - Hong Kong | 21 | 60 | |||
| Temporary employees - Total | 21 | 60 | |||
| Total man-hours in Hong Kong | 20627 | 97434 | 52 | ||
| Total man-hours in mainland China | 13592560 | 16659451 | 7769227 | 52 | |
| Total new hires - Hong Kong | Number | 135 | 60 | ||
| Total new hires - Mainland China | Number | 424 | 60 | ||
| Total new hires - Total | Number | 559 | 60 | ||
| Total number of employees entitled to parental leave (Hong Kong) | Number | 1140 | 61 | ||
| Total number of employees entitled to parental leave (Mainland China) | Number | 3382 | 61 | ||
| Total number of employees entitled to parental leave (Total) | Number | 4522 | 61 | ||
| Total number of employees entitled to parental leave Female (Hong Kong) | 479 | 61 | |||
| Total number of employees entitled to parental leave Female (Mainland China) | 1251 | 61 | |||
| Total number of employees entitled to parental leave Female (Total) | 1730 | 61 | |||
| Total number of employees entitled to parental leave Male (Hong Kong) | 661 | 61 | |||
| Total number of employees entitled to parental leave Male (Mainland China) | 2131 | 61 | |||
| Total number of employees entitled to parental leave Male (Total) | 2792 | 61 | |||
| Total number of employees took parental leave (Hong Kong) | Number | 25 | 61 | ||
| Total number of employees took parental leave (Mainland China) | Number | 105 | 61 | ||
| Total number of employees took parental leave (Total) | Number | 130 | 61 | ||
| Total number of employees took parental leave Female (Hong Kong) | 13 | 61 | |||
| Total number of employees took parental leave Female (Mainland China) | 50 | 61 | |||
| Total number of employees took parental leave Female (Total) | 63 | 61 | |||
| Total number of employees took parental leave Male (Hong Kong) | 12 | 61 | |||
| Total number of employees took parental leave Male (Mainland China) | 55 | 61 | |||
| Total number of employees took parental leave Male (Total) | 67 | 61 | |||
| Total turnover (Hong Kong) | Number | 176 | 61 | ||
| Total turnover (Mainland China) | Number | 587 | 61 | ||
| Total turnover (Total) | Number | 763 | 61 | ||
| Total workforce (employees and supervised workers) - Hong Kong | 1150 | 60 | |||
| Total workforce (employees and supervised workers) - Mainland China | 3445 | 60 | |||
| Total workforce (employees and supervised workers) - Total | 4595 | 60 |
Employee turnover rate by gender, age group and geographical region.
| Indicator | Unit | 2020 | Report Pages |
|---|---|---|---|
| Turnover age 30–50 (Hong Kong) | 89 | 61 | |
| Turnover age 30–50 (Mainland China) | 370 | 61 | |
| Turnover age 30–50 (Total) | 459 | 61 | |
| Turnover by gender Female (Hong Kong) | Number | 70 | 61 |
| Turnover by gender Female (Mainland China) | Number | 252 | 61 |
| Turnover by gender Female (Total) | Number | 322 | 61 |
| Turnover by gender Male (Hong Kong) | Number | 106 | 61 |
| Turnover by gender Male (Mainland China) | Number | 335 | 61 |
| Turnover by gender Male (Total) | Number | 441 | 61 |
| Turnover over 50 (Hong Kong) | 55 | 61 | |
| Turnover over 50 (Mainland China) | 58 | 61 | |
| Turnover over 50 (Total) | 113 | 61 | |
| Turnover rate (Hong Kong) | % | 15.44 | 61 |
| Turnover rate (Mainland China) | % | 17.36 | 61 |
| Turnover rate (Total) | % | 16.87 | 61 |
| Turnover under 30 (Hong Kong) | 32 | 61 | |
| Turnover under 30 (Mainland China) | 159 | 61 | |
| Turnover under 30 (Total) | 191 | 61 |
Number and rate of work-related fatalities occurred in each of the past three years including the reporting year.
| Indicator | Unit | 2018 | 2019 | 2020 | Report Pages |
|---|---|---|---|---|---|
| Accident rate at construction sites in mainland China | accident per 100000 man-hours | 0.013 | 6 | ||
| High-consequence work-related injuries (Hong Kong) | Number | 2 | 63 | ||
| High-consequence work-related injuries (Mainland China) | Number | 2 | 63 | ||
| High-consequence work-related injuries (Total) | Number | 4 | 63 | ||
| Injury rate (per 100 employees, Hong Kong) | 2.03 | 63 | |||
| Injury rate (per 100 employees, Mainland China) | 0.71 | 63 | |||
| Injury rate (per 100 employees, Total) | 1.05 | 63 | |||
| Number of accidents in mainland China | 1 | 2 | 1 | 52 | |
| Rate of high-consequence work-related injuries (per 100 employees, Hong Kong) | 0.17 | 63 | |||
| Rate of high-consequence work-related injuries (per 100 employees, Mainland China) | 0.06 | 63 | |||
| Rate of high-consequence work-related injuries (per 100 employees, Total) | 0.09 | 63 | |||
| Work-related injuries (Hong Kong) | 24 | 63 | |||
| Work-related injuries (Mainland China) | 24 | 63 | |||
| Work-related injuries (Total) | 48 | 63 |
Lost days due to work injury.
| Indicator | Unit | 2018 | 2019 | 2020 | Report Pages |
|---|---|---|---|---|---|
| Absentee rate (Hong Kong) | % | 1.63 | 63 | ||
| Absentee rate (Mainland China) | % | 1.7 | 63 | ||
| Absentee rate (Total) | % | 1.68 | 63 | ||
| Lost day rate (per 100 employees, Hong Kong) | 56.71 | 63 | |||
| Lost day rate (per 100 employees, Mainland China) | 20.9 | 63 | |||
| Lost day rate (per 100 employees, Total) | 30.17 | 63 | |||
| Lost days due to work-related injuries (Hong Kong) | Days | 670.5 | 63 | ||
| Lost days due to work-related injuries (Mainland China) | Days | 706.7 | 63 | ||
| Lost days due to work-related injuries (Total) | Days | 1377.2 | 63 | ||
| Lost-time injury frequency rate (LTIFR, Hong Kong) | Number of injuries/million hours worked | 8.88 | 63 | ||
| Lost-time injury frequency rate (LTIFR, Mainland China) | Number of injuries/million hours worked | 3.1 | 63 | ||
| Lost-time injury frequency rate (LTIFR, Total) | Number of injuries/million hours worked | 4.6 | 63 | ||
| Lost-time work-related injuries (Hong Kong) | 21 | 63 | |||
| Lost-time work-related injuries (Mainland China) | 21 | 63 | |||
| Lost-time work-related injuries (Total) | 42 | 63 | |||
| Number of accidents per 100000 man-hours in mainland China | 0.0074 | 0.012 | 0.013 | 52 | |
| Rate of lost-time work-related injuries (Hong Kong) | 1.78 | 63 | |||
| Rate of lost-time work-related injuries (Mainland China) | 0.62 | 63 | |||
| Rate of lost-time work-related injuries (Total) | 0.92 | 63 |
Description of occupational health and safety measures adopted, and how they are implemented and monitored.
| Indicator | Unit | 2018 | 2019 | 2020 | Report Pages |
|---|---|---|---|---|---|
| Number of employees received OHS training (Hong Kong) | Man-time | 226 | 63 | ||
| Number of employees received OHS training (Mainland China) | Man-time | 11771 | 63 | ||
| Number of employees received OHS training (Total) | Man-time | 11997 | 63 | ||
| Number of near-misses in Hong Kong | 1 | 52 | |||
| Number of near-misses in mainland China | 11 | 8 | 2 | 52 | |
| Percentage of employees received OHS training (Hong Kong) | % | 19.8 | 63 | ||
| Percentage of employees received OHS training (Mainland China) | % | 100 | 63 | ||
| Percentage of employees received OHS training (Total) | % | N/A | 63 | ||
| Return to work rate by gender Female (Hong Kong) | % | 100 | 61 | ||
| Return to work rate by gender Female (Mainland China) | % | 100 | 61 | ||
| Return to work rate by gender Female (Total) | % | N/A | 61 | ||
| Return to work rate by gender Male (Hong Kong) | % | 100 | 61 | ||
| Return to work rate by gender Male (Mainland China) | % | 100 | 61 | ||
| Return to work rate by gender Male (Total) | % | N/A | 61 | ||
| Total construction safety training hours for Hang Lung staff in Hong Kong | hours | 3.5 | 126 | 52 | |
| Total construction safety training hours for Hang Lung staff in mainland China | hours | 322.25 | 243.35 | 155 | 52 |
| Total construction safety training hours for contractors in Hong Kong | hours | 25 | 384 | 52 | |
| Total construction safety training hours for contractors in mainland China | hours | 1051.1 | 737.2 | 294 | 52 |
The percentage of employees trained by gender and employee category (e.g. senior management, middle management).
| Indicator | Unit | 2020 | Report Pages |
|---|---|---|---|
| Employees receiving regular performance and career development reviews - Administrative staff (Hong Kong) | % | 100 | 62 |
| Employees receiving regular performance and career development reviews - Administrative staff (Mainland China) | % | 100 | 62 |
| Employees receiving regular performance and career development reviews - Administrative staff (Total) | % | N/A | 62 |
| Employees receiving regular performance and career development reviews - Executive staff (Hong Kong) | % | 100 | 62 |
| Employees receiving regular performance and career development reviews - Executive staff (Mainland China) | % | 100 | 62 |
| Employees receiving regular performance and career development reviews - Executive staff (Total) | % | N/A | 62 |
| Employees receiving regular performance and career development reviews - Female (Hong Kong) | % | 100 | 62 |
| Employees receiving regular performance and career development reviews - Female (Mainland China) | % | 100 | 62 |
| Employees receiving regular performance and career development reviews - Female (Total) | % | N/A | 62 |
| Employees receiving regular performance and career development reviews - Male (Hong Kong) | % | 100 | 62 |
| Employees receiving regular performance and career development reviews - Male (Mainland China) | % | 100 | 62 |
| Employees receiving regular performance and career development reviews - Male (Total) | % | N/A | 62 |
| Employees receiving regular performance and career development reviews - Operational staff (Hong Kong) | % | 100 | 62 |
| Employees receiving regular performance and career development reviews - Operational staff (Mainland China) | % | 100 | 62 |
| Employees receiving regular performance and career development reviews - Operational staff (Total) | % | N/A | 62 |
| Employees receiving regular performance and career development reviews - Percentage of total employees (Hong Kong) | % | 100 | 62 |
| Employees receiving regular performance and career development reviews - Percentage of total employees (Mainland China) | % | 100 | 62 |
| Employees receiving regular performance and career development reviews - Percentage of total employees (Total) | % | N/A | 62 |
The average training hours completed per employee by gender and employee category.
| Indicator | Unit | 2020 | Report Pages |
|---|---|---|---|
| Average hours of employee training (Hong Kong) | Hours | 5.03 | 62 |
| Average hours of employee training (Mainland China) | Hours | 27.91 | 62 |
| Average hours of employee training (Total) | Hours | 22.14 | 62 |
| Average training hours by employee category - Administrative staff (Hong Kong) | Hours | 6.18 | 62 |
| Average training hours by employee category - Administrative staff (Mainland China) | Hours | 23.78 | 62 |
| Average training hours by employee category - Administrative staff (Total) | Hours | 19.2 | 62 |
| Average training hours by employee category - Executive staff (Hong Kong) | Hours | 9.76 | 62 |
| Average training hours by employee category - Executive staff (Mainland China) | Hours | 19.65 | 62 |
| Average training hours by employee category - Executive staff (Total) | Hours | 16.07 | 62 |
| Average training hours by employee category - Operational staff (Hong Kong) | Hours | 2.81 | 62 |
| Average training hours by employee category - Operational staff (Mainland China) | Hours | 31.8 | 62 |
| Average training hours by employee category - Operational staff (Total) | Hours | 25.21 | 62 |
| Average training hours by gender - Female (Hong Kong) | Hours | 4.86 | 62 |
| Average training hours by gender - Female (Mainland China) | Hours | 27.92 | 62 |
| Average training hours by gender - Female (Total) | Hours | 21.53 | 62 |
| Average training hours by gender - Male (Hong Kong) | Hours | 5.15 | 62 |
| Average training hours by gender - Male (Mainland China) | Hours | 27.9 | 62 |
| Average training hours by gender - Male (Total) | Hours | 22.52 | 62 |
| Total hours of employee training (Hong Kong) | Hours | 5735.8 | 62 |
| Total hours of employee training (Mainland China) | Hours | 94389.3 | 62 |
| Total hours of employee training (Total) | Hours | 100125 | 62 |
| Training delivered per employee | hours | 22 | 6 |
Description of anti-corruption training provided to directors and staff.
| Indicator | Unit | 2020 | Report Pages |
|---|---|---|---|
| Number of employees received anti-corruption training - Administrative staff (Hong Kong) | Number | 228 | 62 |
| Number of employees received anti-corruption training - Administrative staff (Mainland China) | Number | 230 | 62 |
| Number of employees received anti-corruption training - Administrative staff (Total) | Number | 458 | 62 |
| Number of employees received anti-corruption training - Executive staff (Hong Kong) | Number | 74 | 62 |
| Number of employees received anti-corruption training - Executive staff (Mainland China) | Number | 71 | 62 |
| Number of employees received anti-corruption training - Executive staff (Total) | Number | 145 | 62 |
| Number of employees received anti-corruption training - Operational staff (Hong Kong) | Number | 196 | 62 |
| Number of employees received anti-corruption training - Operational staff (Mainland China) | Number | 278 | 62 |
| Number of employees received anti-corruption training - Operational staff (Total) | Number | 474 | 62 |
| Percentage of employees received anti-corruption training - Administrative staff (Hong Kong) | % | 53 | 62 |
| Percentage of employees received anti-corruption training - Administrative staff (Mainland China) | % | 18.8 | 62 |
| Percentage of employees received anti-corruption training - Administrative staff (Total) | % | N/A | 62 |
| Percentage of employees received anti-corruption training - Executive staff (Hong Kong) | % | 47.4 | 62 |
| Percentage of employees received anti-corruption training - Executive staff (Mainland China) | % | 25.8 | 62 |
| Percentage of employees received anti-corruption training - Executive staff (Total) | % | N/A | 62 |
| Percentage of employees received anti-corruption training - Operational staff (Hong Kong) | % | 35.4 | 62 |
| Percentage of employees received anti-corruption training - Operational staff (Mainland China) | % | 14.8 | 62 |
| Percentage of employees received anti-corruption training - Operational staff (Total) | % | N/A | 62 |
Resources contributed (e.g. money or time) to the focus area.
| Indicator | Unit | 2020 | Report Pages |
|---|---|---|---|
| Community investment donations | HK$ million | 25 | 6 |
| Employee volunteer hours | hours | 12805 | 6 |
| Sustainable finance arranged | HK$ billion | 5.4 | 6 |
| Volunteer beneficiaries | 19595 | 6 |
Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2020 |
|---|---|---|
| Direct GHG Emissions (Scope 1) | Tonnes CO₂e | 3020 |
| Indirect Energy Emissions (Scope 2) | Tonnes CO₂e | 207851 |
| Mobile Combustion Emissions | Tonnes CO₂e | 130.93 |
| Scope 3 GHG Emissions (Business Travel) | Tonnes CO₂e | 164.02 |
| Total GHG Emissions Intensity (By Area) | Tonnes CO₂e/m²/year | 0.0664 |
Total hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2020 |
|---|---|---|
| Total Hazardous Waste | kg | 6356 |
Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2020 |
|---|---|---|
| Glass Waste | kg | 45350 |
| Non-Hazardous Waste (Domestic Waste) | tonnes | 34539 |
| Non-Hazardous Waste (Kitchen Waste) | kg | 371148 |
| Non-Hazardous Waste Recycled | tonnes | 800 |
| Paper Waste | kg | 313302 |
| Plastic Waste | kg | 25792 |
Description of emissions target(s) set and steps taken to achieve them.
| Standard Indicator | Unit | 2020 |
|---|---|---|
| GHG Emissions Reduction Compared to Last Year | tonnes | 46000 |
| Target Reduction in GHG Intensity Percentage by 2030 Compared to 2018 | percentage |
Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2020 |
|---|---|---|
| Diesel Fuel Consumption | GJ | 229 |
| Energy Consumption Intensity (By Area per Year) | GJ/m²/year | 0.33 |
| Gasoline Consumption | GJ | 1631 |
| Grid Electricity Consumption | kWh | 232109460 |
| Natural Gas Consumption | GJ | 2226 |
| Percentage of Renewable Energy Consumption | % | 0.3 |
| Purchased Electricity | kWh | 232109460 |
| Purchased Steam | GJ | 29802 |
| Renewable Energy Consumption | kWh | 643678 |
| Total Direct Energy Consumption | GJ | 24088 |
| Total Electricity Consumption Intensity (By Area) | kWh/m²/year | 96.82 |
| Total Energy Consumption | GJ | 867982 |
| Total Indirect Energy Consumption | GJ | 843894 |
Water consumption in total and intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2019 | 2020 |
|---|---|---|---|
| Municipal Water Consumption | m3 | 1357900 | |
| Water Consumption | m3 | 500000 | 500000 |
| Water Consumption Intensity (By Revenue) | m3/m2/year | 0.55 |
Description of energy use efficiency target(s) set and steps taken to achieve them.
| Standard Indicator | Unit | 2020 |
|---|---|---|
| Electricity Usage Reduction Percentage Compared to Last Year | % | 21 |
Description of whether there is any issue in sourcing water that is fit for purpose, water efficiency target(s) set and steps taken to achieve them.
| Standard Indicator | Unit | 2020 |
|---|---|---|
| Water Consumption Reduction Compared to Last Year | m³ | 146361 |
| Water Consumption Reduction Percentage Compared to Last Year | % | -18.8 |
Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.
| Standard Indicator | Unit | 2020 |
|---|---|---|
| Number of Employees Aged 30-50 | Number | 3172 |
| Number of Employees Aged Above 50 | Number | 725 |
| Number of Employees Aged Below 30 | Number | 625 |
| Number of Employees in Hong Kong | 1119 | |
| Number of Employees in Hong Kong and Mainland China | 4501 | |
| Number of Employees in Mainland China | 3382 | |
| Number of Female Employees | Number | 1730 |
| Number of Full-time Employees | 4497 | |
| Number of Male Employees | Number | 2792 |
| Number of New Employees | Number | 559 |
| Number of New Employees (Above 50) | Number | 31 |
| Number of New Employees (Aged 30-50) | Number | 328 |
| Number of New Employees (Aged Below 30) | Number | 200 |
| Number of New Employees (Female) | Number | 212 |
| Number of New Employees (Hong Kong) | Number | 135 |
| Number of New Employees (Mainland China) | Number | 424 |
| Number of New Employees (Male) | Number | 347 |
| Number of Part-time Employees | 4 | |
| Number of Temporary Workers | 21 | |
| Number of Total Employees | 4501 | |
| Percentage of Employees Aged 30-50 | % | 70.47 |
| Percentage of Employees Aged Above 50 | % | 16.11 |
| Percentage of Employees Aged Below 30 | % | 13.88 |
| Percentage of Employees in Hong Kong | % | 24.85 |
| Percentage of Employees in Hong Kong and Mainland China | % | 100 |
| Percentage of Employees in Mainland China | % | 75.15 |
| Percentage of Female Employees | % | 38.41 |
| Percentage of Full-time Employees | % | 99.91 |
| Percentage of Male Employees | % | 61.99 |
| Percentage of New Employees | % | 12.42 |
| Percentage of Part-time Employees | % | 0.09 |
| Percentage of Temporary Workers | % | 0.47 |
Employee turnover rate by gender, age group and geographical region.
| Standard Indicator | Unit | 2020 |
|---|---|---|
| Turnover Rate of Employees Aged 30-50 | % | None |
| Turnover Rate of Employees Aged Above 50 | % | None |
| Turnover Rate of Employees Aged Below 30 | % | None |
| Turnover Rate of Employees in Hong Kong | % | 15.44 |
| Turnover Rate of Employees in Hong Kong and Mainland China | % | 16.87 |
| Turnover Rate of Employees in Mainland China | % | 17.36 |
| Turnover Rate of Female Employees | % | None |
| Turnover Rate of Male Employees | % | None |
| Turnover Rate of Total Employees | % | 16.87 |
Lost days due to work injury.
| Standard Indicator | Unit | 2020 |
|---|---|---|
| Lost Days Due to Work-related Injuries | Days | 1377.2 |
| Lost Days Due to Work-related Injuries (Hong Kong) | Days | 670.5 |
| Lost Days Due to Work-related Injuries (Mainland China) | Days | 706.7 |
| Lost Time Injury Frequency Rate (Hong Kong) | Number of injuries/million hours worked | 8.88 |
| Lost Time Injury Frequency Rate (LTIFR/LTIR) | Number of injuries/million hours worked | 4.6 |
| Lost Time Injury Frequency Rate (Mainland China) | Number of injuries/million hours worked | 3.1 |
| Number of Work-related Injuries | 42 | |
| Rate of Work-related Injuries | 0.92 |
Description of occupational health and safety measures adopted, and how they are implemented and monitored.
| Standard Indicator | Unit | 2020 |
|---|---|---|
| Number of People Receiving Training on Work Safety | Man-time | 11997 |
| Participation Rate of Safety Training | % | 19.8 |
| Total Hours of Safety Training for Employees | hours | 281 |
The percentage of employees trained by gender and employee category (e.g. senior management, middle management).
| Standard Indicator | Unit | 2020 |
|---|---|---|
| Percentage of Trained Administrative Employees | % | 100 |
| Percentage of Trained Executive Employees | % | 100 |
| Percentage of Trained Female Employees | % | 100 |
| Percentage of Trained Hong Kong Employees | % | 100 |
| Percentage of Trained Mainland China Employees | % | 100 |
| Percentage of Trained Male Employees | % | 100 |
| Percentage of Trained Operational Employees | % | 100 |
The average training hours completed per employee by gender and employee category.
| Standard Indicator | Unit | 2020 |
|---|---|---|
| Average Training Hours (Administrative Employees) | Hours | 19.2 |
| Average Training Hours (Executive Employees) | Hours | 16.07 |
| Average Training Hours (Female) | Hours | 21.53 |
| Average Training Hours (Hong Kong Employees) | Hours | 5.03 |
| Average Training Hours (Mainland China Employees) | Hours | 27.91 |
| Average Training Hours (Male) | Hours | 22.52 |
| Average Training Hours (Operational Employees) | Hours | 25.21 |
| Average Training Hours per Employee | Hours | 22.14 |
| Total Training Hours | Hours | 100125 |
Description of anti-corruption training provided to directors and staff.
| Standard Indicator | Unit | 2020 |
|---|---|---|
| Number of Directors and Management Attendance for Anti-corruption Training | Number | 145 |
| Number of General Employees Attendance for Anti-corruption Training | Number | 932 |
| Number of People Participated in Ethical Standards and Anti-corruption Training | Number | 1077 |
Resources contributed (e.g. money or time) to the focus area.
| Standard Indicator | Unit | 2020 |
|---|---|---|
| Total Social Investment | HK$ million | 25 |
| Total Volunteer Service Hours | hours | 12805 |