2020 ENVIRONMENTAL, SOCIAL AND GOVERNANCE REPORT
Extracted ESG KPIs
KPIs are organized by ESG aspects.
The types of emissions and respective emissions data.
| Indicator | Unit | 2018 | 2019 | 2020 | Report Pages |
|---|---|---|---|---|---|
| Ammonia nitrogen emission | tonnes | 1 | 1 | 1 | 111 |
| COD emission | tonnes | 8 | 8 | 8 | 111 |
| NH3C emission | tonnes | 47.99 | 63.83 | 30.61 | 111 |
| NOx emission | tonnes | 143.05 | 154.18 | 128.79 | 111 |
| Particulate emission | tonnes | 45.44 | 111 | ||
| Percentage of standard discharge of major pollutants | % | 100 | 100 | 100 | 111 |
Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2018 | 2019 | 2020 | Report Pages |
|---|---|---|---|---|---|
| Intensity of GHG emissions | tCO2e/vehicle | 0.38 | 0.41 | 0.41 | 111 |
| SO2 emission | tonnes | 25.62 | 21.97 | 19.07 | 111 |
| Scope 1 GHG emissions | tCO2e | 1389219.43 | 1440999.52 | 1578201.26 | 111 |
| Scope 2 GHG emissions | tCO2e | 4181779.21 | 4141779.21 | 3997342 | 111 |
| Total GHG emissions (Scope 1 + 2) | tCO2e | 5543430.3 | 5592779 | 5575543.26 | 111 |
| Vehicle Plants' Greenhouse Gas Emissions (Scope 1) | tCO2e | 138.9 | 141.1 | 155.7 | 52 |
| Vehicle Plants' Greenhouse Gas Emissions (Scope 2) | tCO2e | 425.6 | 418.2 | 386 | 52 |
| Vehicle Plants' Greenhouse Gas Emissions Intensity | tCO2e/vehicle | 0.38 | 0.41 | 0.41 | 52 |
| Vehicle Plants' Total Greenhouse Gas Emissions | tCO2e | 564.5 | 559.3 | 541.7 | 52 |
Total hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2018 | 2019 | 2020 | Report Pages |
|---|---|---|---|---|---|
| Intensity of hazardous waste generated | kg/vehicle | 7.86 | 5.58 | 8.47 | 111 |
| Total hazardous waste generated | tonnes | 7592.19 | 11180.25 | 111 |
Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2018 | 2019 | 2020 | Report Pages |
|---|---|---|---|---|---|
| Intensity of Non-hazardous solid waste generated | kg/vehicle | 121.32 | 111 | ||
| Paint consumption | tonnes | 19555.62 | 19749.41 | 14065 | 111 |
| Percentage of solid waste recycled | % | 92.23 | 91.9 | 96.97 | 111 |
| Percentage of standard discharge of solid waste | % | 100 | 100 | 100 | 111 |
| Production wastewater discharge per unit of sales volume | tonnes/vehicle | 1.58 | 1.64 | 1.56 | 111 |
| Recycling packaging consumption - engine | tonnes | 6420 | 4386 | 4147 | 111 |
| Recycling packaging consumption - transmission | tonnes | 854 | 1208 | 111 | |
| Total Non-hazardous solid waste generated | tonnes | 140163.37 | 111 |
Description of how hazardous and non-hazardous wastes are handled, and a description of reduction target(s) set and steps taken to achieve them.
| Indicator | Unit | 2018 | 2019 | 2020 | Report Pages |
|---|---|---|---|---|---|
| Domestic wastewater discharge | tonnes | 812233.08 | 111 | ||
| Percentage of solid waste harmless treated | % | 100 | 100 | 100 | 111 |
Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2018 | 2019 | 2020 | Report Pages |
|---|---|---|---|---|---|
| Diesel oil | L | 536285.21 | 111 | ||
| Direct energy consumption | tons of standard coal | 805997.97 | 111 | ||
| Electricity purchased | kWh | 241781954.63 | 111 | ||
| Gasoline | L | 1539727.97 | 111 | ||
| Indirect energy consumption | tons of standard coal | 608213.46 | 717224.41 | 111 | |
| Natural gas | standard cubic meter (m³) | 59409981.13 | 111 | ||
| Renewable energy use - hydropower | kWh | 28089400 | 26457530 | 47104240 | 111 |
| Renewable energy use - photovoltaic power generation | kWh | 41894540.6 | 61813420 | 65430872 | 111 |
| Total energy consumption | tons of standard coal | 1603195.38 | 111 | ||
| Total energy consumption per unit | kg of standard coal/vehicle | 149 | 111 | ||
| Vehicle Plants' Direct Energy Consumption | thousand tons of standard coal | 82.6 | 83.2 | 79.1 | 52 |
| Vehicle Plants' Energy Intensity | kg of standard coal/vehicle | 110 | 113.4 | 116.2 | 52 |
| Vehicle Plants' Indirect Energy Consumption | thousand tons of standard coal | 82.5 | 71.2 | 74.4 | 52 |
| Vehicle Plants' Total Energy Consumption | thousand tons of standard coal | 165.1 | 154.4 | 153.5 | 52 |
Water consumption in total and intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2018 | 2019 | 2020 | Report Pages |
|---|---|---|---|---|---|
| Industrial water resources recycled | tonnes | 536588.55 | 111 | ||
| Percentage of industrial water resources recycled | % | 99.8 | 99.82 | 99.82 | 111 |
| Production wastewater discharge | tonnes | 2369079.4 | 2259478.01 | 2078145.38 | 111 |
| Total water consumption | 10000 tonnes | 604.27 | 590.16 | 346.33 | 111 |
| Water consumed for production (freshwater) | 10000 tonnes | 604.27 | 590.16 | 346.33 | 111 |
| Water consumption per unit of sales volume | tonnes/vehicle | 4.03 | 4.33 | 3.65 | 111 |
Total packaging material used for finished products (in tonnes) and, if applicable, with reference to per unit produced.
| Indicator | Unit | 2018 | 2019 | 2020 | Report Pages |
|---|---|---|---|---|---|
| Disposable packaging - vehicle manufacturing | tonnes | 2633 | 2638 | 111 | |
| Intensity of disposable packaging materials | kg/vehicle | 5 | 111 | ||
| Intensity of paint consumption | kg/vehicle | 13.32 | 14.49 | 12.24 | 111 |
| Intensity of steel consumption | kg/vehicle | 281.31 | 270.41 | 252.81 | 111 |
| Steel consumption | tonnes | 428279.13 | 383001.24 | 355058.38 | 111 |
Description of the significant impacts of activities on the environment and natural resources and the actions taken to manage them.
| Indicator | Unit | 2018 | 2019 | 2020 | Report Pages |
|---|---|---|---|---|---|
| The rate of company's built-up area with green belt | % | 20 | 20 | 20 | 111 |
| The rate of environmentally-friendly facilities allocated and normally operated | % | 100 | 100 | 100 | 111 |
| The rate of new and expansion projects with 'environmental impact assessment' and the rate of new and expansion projects designed, built and commissioned together with the principal part of the project | % | 100 | 100 | 100 | 111 |
Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.
| Indicator | Unit | 2020 | Report Pages |
|---|---|---|---|
| Employees at year end by age group: 30-50 years old | person | 16439 | 112 |
| Employees at year end by age group: Above 50 years old | person | 604 | 112 |
| Employees at year end by age group: Under 30 years old | person | 21333 | 112 |
| Employees at year end by gender: Female | person | 33048 | 112 |
| Employees at year end by gender: Male | person | 5328 | 112 |
| Employees at year end by region: East China | person | 28306 | 112 |
| Employees at year end by region: Hong Kong, Macao and Taiwan | person | 830 | 112 |
| Employees at year end by region: North China | person | 1181 | 112 |
| Employees at year end by region: Northwest China | person | 2008 | 112 |
| Employees at year end by region: Overseas | person | 121 | 112 |
| Employees at year end by region: South China | person | 2033 | 112 |
| Employees at year end by region: Southwest China | person | 2897 | 112 |
| Ethnic minority employees | person | 1021 | 112 |
| Female members in the highest governance body | person | 1 | 112 |
| Fresh graduates | person | 1606 | 112 |
| Full-time employees | person | 31785 | 112 |
| New employee hires | person | 1876 | 112 |
| Others (including reserve staff, interns, dispatch workers and retired retirees) | person | 6591 | 112 |
| Percentage of labor contract signed | % | 100 | 112 |
| Percentage of social insurance covered | % | 100 | 112 |
| Proportion of mainland employees membership in labor union | % | 100 | 112 |
| Total employees at year end | person | 38376 | 112 |
Employee turnover rate by gender, age group and geographical region.
| Indicator | Unit | 2020 | Report Pages |
|---|---|---|---|
| Total employee turnover | number | 5206 | 112 |
| Total employee turnover rate | % | 12.8 | 112 |
| Turnover rate by age group: 30-50 years old | % | 10.9 | 112 |
| Turnover rate by age group: Above 50 years old | % | 6.5 | 112 |
| Turnover rate by age group: Under 30 years old | % | 14.2 | 112 |
| Turnover rate by gender: Female | % | 13.2 | 112 |
| Turnover rate by gender: Male | % | 12.1 | 112 |
Number and rate of work-related fatalities occurred in each of the past three years including the reporting year.
| Indicator | Unit | 2020 | Report Pages |
|---|---|---|---|
| Rate of work-related fatalities | % | 0.026 | 112 |
| Rate of work-related injuries | % | 0.39 | 112 |
| Safety accidents | number | 15 | 112 |
Lost days due to work injury.
| Indicator | Unit | 2020 | Report Pages |
|---|---|---|---|
| Financial losses caused by safety accidents | RMB 10000 | 237.88 | 112 |
| Lost working days caused by work-related injuries | Day | 6773 | 112 |
| Rate of absenteeism | % | 0.7 | 112 |
| Rate of minor injury accidents | % | 0.36 | 112 |
Description of occupational health and safety measures adopted, and how they are implemented and monitored.
| Indicator | Unit | 2020 | Report Pages |
|---|---|---|---|
| Percentage of medical examination and health profiles covered | % | 100 | 112 |
The percentage of employees trained by gender and employee category (e.g. senior management, middle management).
| Indicator | Unit | 2018 | 2019 | 2020 | Report Pages |
|---|---|---|---|---|---|
| Dealer's trainings | time | 691 | 113 | ||
| Employee training | hour | 5288149 | 4855023 | 2444846 | 113 |
| Percentage of dealers participating in trainings | % | 100 | 113 | ||
| Percentage of employee training | % | 100 | 100 | 100 | 113 |
| Percentage of employee training by gender - Female | % | 100 | 100 | 100 | 113 |
| Percentage of employee training by gender - Male | % | 100 | 100 | 100 | 113 |
| Percentage of employee training by types of employees - Employee | % | 100 | 100 | 100 | 113 |
| Percentage of employee training by types of employees - Middle management | % | 100 | 100 | 100 | 113 |
| Percentage of employee training by types of employees - Senior management | % | 100 | 100 | 100 | 113 |
The average training hours completed per employee by gender and employee category.
| Indicator | Unit | 2018 | 2019 | 2020 | Report Pages |
|---|---|---|---|---|---|
| Average training hours per employee by gender - Female | hour | 74.5 | 61.4 | 60.1 | 113 |
| Average training hours per employee by gender - Male | hour | 75.5 | 67.4 | 64.59 | 113 |
| Average training hours per employee by positions - Administration | hour | 75 | 63.4 | 31.07 | 113 |
| Average training hours per employee by positions - Operation | hour | 75 | 65.5 | 63.88 | 113 |
| Average training hours per employee by positions - Research | hour | 76 | 79.3 | 54.7 | 113 |
| Average training hours per employee by positions - Technology | hour | 75.8 | 80.21 | 71.49 | 113 |
| Average training hours per employee by types of employees - Employee | hour | 75 | 62.4 | 60.36 | 113 |
| Average training hours per employee by types of employees - Middle management | hour | 75.5 | 63.4 | 68.84 | 113 |
| Average training hours per employee by types of employees - Senior management | hour | 76 | 59.8 | 65.78 | 113 |
| Percentage of employees receiving regular performance and career development appraisal | % | 100 | 112 |
Number of suppliers by geographical region.
| Indicator | Unit | 2018 | 2019 | 2020 | Report Pages |
|---|---|---|---|---|---|
| China's club member | people | 2003599 | 2358198 | 2459707 | 113 |
| China's dealers | number | 1128 | 1416 | 1455 | 113 |
| Percentage of suppliers by region - Central China | % | 14 | 113 | ||
| Percentage of suppliers by region - East China | % | 60 | 113 | ||
| Percentage of suppliers by region - North China | % | 11 | 113 | ||
| Percentage of suppliers by region - Northeast China | % | 4 | 113 | ||
| Percentage of suppliers by region - Northwest China | % | 1 | 113 | ||
| Percentage of suppliers by region - Overseas (mainly in Germany and Sweden) | % | 5 | 113 | ||
| Percentage of suppliers by region - Southwest China | % | 5 | 113 |
Description of practices relating to engaging suppliers, number of suppliers where the practices are being implemented, and how they are implemented and monitored.
| Indicator | Unit | 2020 | Report Pages |
|---|---|---|---|
| Suppliers received routine and irregular flight audit | % | 65 | 113 |
Description of practices used to identify environmental and social risks along the supply chain, and how they are implemented and monitored.
| Indicator | Unit | 2020 | Report Pages |
|---|---|---|---|
| Suppliers that are determined to have actual or potential significant negative social impact | number | 9 | 113 |
| Suppliers with IATF16949 system certification | % | 99 | 113 |
| Suppliers with ISO14001 system certification | % | 42 | 113 |
Percentage of total products sold or shipped subject to recalls for safety and health reasons.
| Indicator | Unit | 2018 | 2019 | 2020 | Report Pages |
|---|---|---|---|---|---|
| Public recall | time | 11 | 10 | 3 | 113 |
Number of products and service related complaints received and how they are dealt with.
| Indicator | Unit | 2018 | 2019 | 2020 | Report Pages |
|---|---|---|---|---|---|
| Complaints handling | % | 100 | 100 | 100 | 113 |
| Complaints of product and service | number | 29554 | 35101 | 47103 | 113 |
| Customer satisfaction | % | 86 | 86 | 86 | 113 |
| Growth rate of club members | % | 5.89 | 17.71 | 4.27 | 113 |
| Incidents per thousand vehicles (IPTV) [12MSI] | 34 | 28 | 20 | 113 | |
| J.D Power Customer Service Index (CSI) Study | score | 719 | 750 | 753 | 113 |
Description of quality assurance process and recall procedures.
| Indicator | Unit | 2018 | 2019 | 2020 | Report Pages |
|---|---|---|---|---|---|
| IOS | 103 | 103 | 203 | 113 | |
| Percentage of products passing safety and health assessment | % | 100 | 100 | 100 | 113 |
Description of preventive measures and whistle-blowing procedures, and how they are implemented and monitored.
| Indicator | Unit | 2020 | Report Pages |
|---|---|---|---|
| Members in the highest governance body | person | 11 | 112 |
Description of anti-corruption training provided to directors and staff.
| Indicator | Unit | 2018 | 2019 | 2020 | Report Pages |
|---|---|---|---|---|---|
| Average hours of compliance (including anti-corruption) training per director and employee | hour | 0.35 | 113 | ||
| Compliance (including anti-corruption) training | hour | 2159 | 113 | ||
| Percentage of employees participating in compliance (including anti-corruption) training | % | 100 | 100 | 100 | 113 |
Focus areas of contribution (e.g. education, environmental concerns, labour needs, health, culture, sport).
| Indicator | Unit | 2018 | 2019 | 2020 | Report Pages |
|---|---|---|---|---|---|
| Club member's activities | time | 854 | 1771 | 1420 | 113 |
| Employees participated in community activities | hour | 2592 | 113 |
The types of emissions and respective emissions data.
| Standard Indicator | Unit | 2018 | 2019 | 2020 |
|---|---|---|---|---|
| Airborne Particulate Matter (PM) Emissions | tonnes | 45.44 | ||
| NOâ‚“ Emissions | tonnes | 143.05 | 154.18 | 128.79 |
| SOâ‚“ Emissions | tonnes | 25.62 | 21.97 | 19.07 |
Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2018 | 2019 | 2020 |
|---|---|---|---|---|
| Direct GHG Emissions (Scope 1) | tCO2e | 1389219.43 | 1440999.52 | 1578201.26 |
| Indirect Energy Emissions (Scope 2) | tCO2e | 4181779.21 | 4141779.21 | 3997342 |
| Total GHG Emissions | tCO2e | 5543430.3 | 5592779 | 5575543.26 |
| Total GHG Emissions Intensity (By Product Volume) | tCO2e/vehicle | 0.38 | 0.41 | 0.41 |
Total hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2018 | 2019 | 2020 |
|---|---|---|---|---|
| Total Hazardous Waste | tonnes | 7592.19 | 11180.25 | |
| Total Hazardous Waste Intensity (By Unit Product) | kg/vehicle | 7.86 | 5.58 | 8.47 |
Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2018 | 2019 | 2020 |
|---|---|---|---|---|
| Non-Hazardous Waste Disposed | tonnes | 140163.37 | ||
| Recycling Rate of Non-Hazardous Waste | % | 92.23 | 91.9 | 96.97 |
| Total Non-Hazardous Waste Intensity (By Unit Product) | kg/vehicle | 121.32 |
Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2018 | 2019 | 2020 |
|---|---|---|---|---|
| Diesel Fuel Consumption | L | 536285.21 | ||
| Energy Consumption Intensity (By Unit Product) | kg of standard coal/vehicle | 110 | 113.4 | 149 |
| Gasoline Consumption | L | 1539727.97 | ||
| Hydropower Energy | kWh | 28089400 | 26457530 | 47104240 |
| Natural Gas Consumption | standard cubic meter (m³) | 59409981.13 | ||
| Purchased Electricity | kWh | 241781954.63 | ||
| Renewable Energy Consumption | kWh | 69983940.6 | 88270950 | 112535112 |
| Solar Energy | kWh | 41894540.6 | 61813420 | 65430872 |
| Total Direct Energy Consumption | thousand tons of standard coal | 82.6 | 83.2 | 805997.97 |
| Total Energy Consumption | thousand tons of standard coal | 165.1 | 154.4 | 153.5 |
| Total Indirect Energy Consumption | thousand tons of standard coal | 608213.46 | 717224.41 | 74.4 |
Water consumption in total and intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2018 | 2019 | 2020 |
|---|---|---|---|---|
| Discharge of Domestic Wastewater | tonnes | 812233.08 | ||
| Recycled Water Percentage | % | 99.8 | 99.82 | 99.82 |
| Recycled Water Usage | tonnes | 536588.55 | ||
| Total Water Withdrawal | tonnes | 6042700 | 5901600 | 3463300 |
| Water Consumption | tonnes | 6042700 | 5901600 | 3463300 |
| Water Consumption in Production and Operation | tonnes | 6042700 | 5901600 | 3463300 |
Total packaging material used for finished products (in tonnes) and, if applicable, with reference to per unit produced.
| Standard Indicator | Unit | 2019 | 2020 |
|---|---|---|---|
| Packaging Material Intensity (By Unit Product) | kg/vehicle | 5 | |
| Packaging Materials Consumed | tonnes | 2633 | 2638 |
Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.
| Standard Indicator | Unit | 2020 |
|---|---|---|
| Number of Employees Aged 30-50 | person | 16439 |
| Number of Employees Aged Above 50 | person | 604 |
| Number of Employees Aged Below 30 | person | 21333 |
| Number of Employees in East China | person | 28306 |
| Number of Employees in Hong Kong | person | 830 |
| Number of Employees in North China | person | 1181 |
| Number of Employees in Northwest China | person | 2008 |
| Number of Employees in Overseas | person | 121 |
| Number of Employees in South China | person | 2033 |
| Number of Employees in Southwest China | person | 2897 |
| Number of Female Employees | person | 33048 |
| Number of Full-time Employees | person | 31785 |
| Number of Male Employees | person | 5328 |
| Number of New Employees | person | 1876 |
| Number of Total Employees | person | 38376 |
| Percentage of Employees Aged 30-50 | % | 42.85 |
| Percentage of Employees Aged Above 50 | % | 1.57 |
| Percentage of Employees Aged Below 30 | % | 55.6 |
| Percentage of Employees in East China | % | 73.78 |
| Percentage of Employees in Hong Kong | % | 2.16 |
| Percentage of Employees in North China | % | 3.08 |
| Percentage of Employees in Northwest China | % | 5.23 |
| Percentage of Employees in Overseas | % | 0.32 |
| Percentage of Employees in South China | % | 5.3 |
| Percentage of Employees in Southwest China | % | 7.55 |
| Percentage of Female Employees | % | 86.11 |
| Percentage of Full-time Employees | % | 82.85 |
| Percentage of Male Employees | % | 13.89 |
Employee turnover rate by gender, age group and geographical region.
| Standard Indicator | Unit | 2020 |
|---|---|---|
| Turnover Rate of Employees Aged 30-50 | % | 10.9 |
| Turnover Rate of Employees Aged Above 50 | % | 6.5 |
| Turnover Rate of Employees Aged Below 30 | % | 14.2 |
| Turnover Rate of Female Employees | % | 13.2 |
| Turnover Rate of Male Employees | % | 12.1 |
| Turnover Rate of Total Employees | % | 12.8 |
Number and rate of work-related fatalities occurred in each of the past three years including the reporting year.
| Standard Indicator | Unit | 2020 |
|---|---|---|
| Work-related Fatalities Rate | % | 0.026 |
Lost days due to work injury.
| Standard Indicator | Unit | 2020 |
|---|---|---|
| Lost Days Due to Work-related Injuries | Day | 6773 |
| Rate of Work-related Injuries | % | 0.39 |
Description of occupational health and safety measures adopted, and how they are implemented and monitored.
| Standard Indicator | Unit | 2020 |
|---|---|---|
| Health Check Coverage for Employees | % | 100 |
The percentage of employees trained by gender and employee category (e.g. senior management, middle management).
| Standard Indicator | Unit | 2018 | 2019 | 2020 |
|---|---|---|---|---|
| Percentage of Employees Trained | % | 100 | 100 | 100 |
| Percentage of Trained Female Employees | % | 100 | 100 | 100 |
| Percentage of Trained General Employees | % | 100 | 100 | 100 |
| Percentage of Trained Male Employees | % | 100 | 100 | 100 |
| Percentage of Trained Middle Management | % | 100 | 100 | 100 |
| Percentage of Trained Senior Management | % | 100 | 100 | 100 |
The average training hours completed per employee by gender and employee category.
| Standard Indicator | Unit | 2018 | 2019 | 2020 |
|---|---|---|---|---|
| Average Training Hours (Administrative Employees) | hour | 75 | 63.4 | 31.07 |
| Average Training Hours (Female) | hour | 74.5 | 61.4 | 60.1 |
| Average Training Hours (General Employees) | hour | 75 | 62.4 | 60.36 |
| Average Training Hours (Male) | hour | 75.5 | 67.4 | 64.59 |
| Average Training Hours (Middle Management) | hour | 75.5 | 63.4 | 68.84 |
| Average Training Hours (Operational Employees) | hour | 75 | 65.5 | 63.88 |
| Average Training Hours (R&D Personnel Employees) | hour | 76 | 79.3 | 54.7 |
| Average Training Hours (Senior Management) | hour | 76 | 59.8 | 65.78 |
| Average Training Hours (Technical Employees) | hour | 75.8 | 80.21 | 71.49 |
| Average Training Hours per Employee | hour | 75 | 62.4 | 60.36 |
Number of suppliers by geographical region.
| Standard Indicator | Unit | 2020 |
|---|---|---|
| Number of Suppliers in Central China | ratio | 0.14 |
| Number of Suppliers in East China | ratio | 0.6 |
| Number of Suppliers in North China | ratio | 0.11 |
| Number of Suppliers in Northeast China | ratio | 0.04 |
| Number of Suppliers in Northwest China | ratio | 0.01 |
| Number of Suppliers in Overseas | ratio | 0.05 |
| Number of Suppliers in Southwest China | ratio | 0.05 |
Description of practices relating to engaging suppliers, number of suppliers where the practices are being implemented, and how they are implemented and monitored.
| Standard Indicator | Unit | 2020 |
|---|---|---|
| Percentage of Critical Suppliers Covered by CSR Audit | % | 65 |
Description of practices used to identify environmental and social risks along the supply chain, and how they are implemented and monitored.
| Standard Indicator | Unit | 2020 |
|---|---|---|
| Percentage of Suppliers Certified to ISO 14001 Environmental Management System | % | 42 |
Number of products and service related complaints received and how they are dealt with.
| Standard Indicator | Unit | 2018 | 2019 | 2020 |
|---|---|---|---|---|
| Complaints Handling Rate | % | 100 | 100 | 100 |
| Number of Products and Service Related Complaints | number | 29554 | 35101 | 47103 |
Description of quality assurance process and recall procedures.
| Standard Indicator | Unit | 2018 | 2019 | 2020 |
|---|---|---|---|---|
| Passing Rate of Third-party Accreditation Performed under the Quality Management System | % | 100 | 100 | 100 |
Description of anti-corruption training provided to directors and staff.
| Standard Indicator | Unit | 2018 | 2019 | 2020 |
|---|---|---|---|---|
| Average Hours of Anti-corruption Training | hour | 0.35 | ||
| Coverage Rate of Ethical Standards and Anti-Corruption Training | % | 100 | 100 | 100 |
| Total Hours of Anti-corruption Training | hour | 2159 |