2020 Sustainability Report
Extracted ESG KPIs
KPIs are organized by ESG aspects.
Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2019 | 2020 | Report Pages |
|---|---|---|---|---|
| Direct GHG emissions (Scope 1) - Property Management | tCO2e | 17591 | 15677 | 67 |
| Energy indirect GHG emissions (Scope 2) - Property Management | tCO2e | 288629 | 276500 | 67 |
| Other indirect GHG emissions (Scope 3) - Property Development | tCO2e | 27136 | 46974 | 67 |
| Other indirect GHG emissions (Scope 3) - Property Management | tCO2e | 4083 | 3842 | 67 |
| Total GHG emissions - Property Development | tCO2e | 27136 | 46974 | 67 |
| Total GHG emissions - Property Management | tCO2e | 310303 | 296019 | 67 |
| Total GHG emissions intensity - Property Development | tCO2e/sq.ft. | 0.0008 | 0.0018 | 67 |
| Total GHG emissions intensity - Property Management | tCO2e/sq.ft. | 0.0022 | 0.0021 | 67 |
Total hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2019 | 2020 | Report Pages |
|---|---|---|---|---|
| Hazardous waste generated - Property Development | tonnes | 24.7 | 25.8 | 67 |
| Hazardous waste generated - Property Management | tonnes | 6.6 | 4.8 | 67 |
Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2019 | 2020 | Report Pages |
|---|---|---|---|---|
| Food recycled - Property Management | tonnes | 10 | 67 | |
| Glass bottle recycled - Property Management | tonnes | 106.7 | 99 | 67 |
| Non-hazardous waste generated - Property Development | tonnes | 40814 | 75915.3 | 67 |
| Non-hazardous waste generated - Property Management | tonnes | 112.9 | 111.5 | 67 |
| Paper recycled - Property Management | tonnes | 6014.2 | 5517.9 | 67 |
Description of how hazardous and non-hazardous wastes are handled, and a description of reduction target(s) set and steps taken to achieve them.
| Indicator | Unit | 2019 | 2020 | Report Pages |
|---|---|---|---|---|
| Aluminium can recycled - Property Management | tonnes | 196.6 | 198.3 | 67 |
| Concrete, steel and metals, mixed rock and soil and other construction waste recycled - Property Development | tonnes | 12608.8 | 164005.2 | 67 |
| Plastic bottle recycled - Property Management | tonnes | 337.6 | 318.2 | 67 |
Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2019 | 2020 | Report Pages |
|---|---|---|---|---|
| Diesel consumption - Property Development | kWh | 1481712 | 67 | |
| Direct energy consumption intensity - Property Development | kWh/sq.ft. | 0.05 | 67 | |
| Direct energy consumption intensity - Property Management | kWh/sq.ft. | 0.04 | 67 | |
| Electricity and heat consumed (indirect energy consumption) - Property Development | kWh | 24044444 | 11307075 | 67 |
| Electricity and heat consumed (indirect energy consumption) - Property Management | kWh | 493229967 | 477048320 | 67 |
| Indirect energy consumption intensity - Property Development | kWh/sq.ft. | 0.7 | 0.44 | 67 |
| Indirect energy consumption intensity - Property Management | kWh/sq.ft. | 3.45 | 3.41 | 67 |
| Natural gas and towngas consumption - Property Development | kWh | 782690 | 67 | |
| Natural gas and towngas consumption - Property Management | kWh | 6045710 | 67 | |
| Total energy consumption - Property Development | kWh | 24044444 | 26907377 | 67 |
| Total energy consumption - Property Management | kWh | 493229967 | 483094034 | 67 |
| Total energy consumption intensity - Property Development | kWh/sq.ft. | 0.7 | 0.49 | 67 |
| Total energy consumption intensity - Property Management | kWh/sq.ft. | 3.45 | 3.45 | 67 |
Water consumption in total and intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2019 | 2020 | Report Pages |
|---|---|---|---|---|
| Total water consumption - Property Development | m3 | 1168446 | 581294 | 67 |
| Total water consumption - Property Management | m3 | 4048152 | 3803106 | 67 |
| Water consumption intensity - Property Development | m3/sq.ft. | 0.03 | 0.02 | 67 |
| Water consumption intensity - Property Management | m3/sq.ft. | 0.03 | 0.03 | 67 |
Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.
| Indicator | Unit | 2019 | 2020 | Report Pages |
|---|---|---|---|---|
| Total workforce | Number | 17986 | 58014 | 69 |
| Workforce profile by age group - 18-30 | Percentage | 19% | 47% | 69 |
| Workforce profile by age group - 31-50 | Percentage | 51% | 36% | 69 |
| Workforce profile by age group - Above 50 | Percentage | 30% | 17% | 69 |
| Workforce profile by employment type - Contract | Percentage | 4% | 1% | 69 |
| Workforce profile by employment type - Part time & Temporary | Percentage | 6% | 56% | 69 |
| Workforce profile by employment type - Permanent | Percentage | 90% | 43% | 69 |
| Workforce profile by gender - Female | Percentage | 42% | 51% | 69 |
| Workforce profile by gender - Male | Percentage | 58% | 49% | 69 |
| Workforce profile by geographical region - Hong Kong | Percentage | 64% | 19% | 69 |
| Workforce profile by geographical region - Overseas | Percentage | 0% | 71% | 69 |
| Workforce profile by geographical region - The Mainland | Percentage | 36% | 10% | 69 |
Employee turnover rate by gender, age group and geographical region.
| Indicator | Unit | 2019 | 2020 | Report Pages |
|---|---|---|---|---|
| Turnover rate among full-time staff by age group - 18-30 | Percentage | 25% | 20% | 69 |
| Turnover rate among full-time staff by age group - 31-50 | Percentage | 9% | 8% | 69 |
| Turnover rate among full-time staff by age group - Above 50 | Percentage | 8% | 6% | 69 |
| Turnover rate among full-time staff by gender - Female | Percentage | 13% | 10% | 69 |
| Turnover rate among full-time staff by gender - Male | Percentage | 11% | 11% | 69 |
| Turnover rate among full-time staff by geographical region - Hong Kong | Percentage | 14% | 10% | 69 |
| Turnover rate among full-time staff by geographical region - Overseas | Percentage | 16% | 14% | 69 |
| Turnover rate among full-time staff by geographical region - The Mainland | Percentage | 8% | 6% | 69 |
Number and rate of work-related fatalities occurred in each of the past three years including the reporting year.
| Indicator | Unit | 2019 | 2020 | Report Pages |
|---|---|---|---|---|
| Number of work-related fatalities | Number | 1 | 1 | 69 |
Lost days due to work injury.
| Indicator | Unit | 2019 | 2020 | Report Pages |
|---|---|---|---|---|
| Lost days due to reported work-related injuries for employees directly employed by the Group | Lost days | 11699 | 10347.5 | 69 |
The percentage of employees trained by gender and employee category (e.g. senior management, middle management).
| Indicator | Unit | 2019 | 2020 | Report Pages |
|---|---|---|---|---|
| Percentage of employees trained by employee category - Managerial grade or above | Percentage | 52% | 41% | 69 |
| Percentage of employees trained by employee category - Non-managerial grade | Percentage | 60% | 53% | 69 |
| Percentage of employees trained by gender - Female | Percentage | 61% | 51% | 69 |
| Percentage of employees trained by gender - Male | Percentage | 59% | 53% | 69 |
The average training hours completed per employee by gender and employee category.
| Indicator | Unit | 2019 | 2020 | Report Pages |
|---|---|---|---|---|
| Average training hours per employee by employee category - Managerial grade or above | Hours | 6.11 | 5.87 | 69 |
| Average training hours per employee by employee category - Non-managerial grade | Hours | 9.37 | 9.41 | 69 |
| Average training hours per employee by gender - Female | Hours | 9.69 | 8.68 | 69 |
| Average training hours per employee by gender - Male | Hours | 8.75 | 9.5 | 69 |
Number of products and service related complaints received and how they are dealt with.
| Indicator | Unit | 2019 | 2020 | Report Pages |
|---|---|---|---|---|
| Number of products and service related written complaints received | Number | N/A | 10749 | 69 |
Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2019 | 2020 |
|---|---|---|---|
| Direct GHG Emissions (Scope 1) | tCO2e | 17591 | 15677 |
| Indirect Energy Emissions (Scope 2) | tCO2e | 288629 | 276500 |
| Total GHG Emissions | tCO2e | 337439 | 342993 |
| Total GHG Emissions Intensity (By Area) | tCO2e/sq.ft. | 0.0022 | 0.0018 |
| Total Other Indirect Energy Emissions (Scope 3) | tCO2e | 31219 | 50816 |
Total hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2019 | 2020 |
|---|---|---|---|
| Total Hazardous Waste | tonnes | 31.3 | 30.6 |
Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2019 | 2020 |
|---|---|---|---|
| Glass Waste | tonnes | 106.7 | 99 |
| Non-Hazardous Waste (Construction Waste) | tonnes | 40814 | 75915.3 |
| Non-Hazardous Waste (Domestic Waste) | tonnes | 112.9 | 111.5 |
| Non-Hazardous Waste (Kitchen Waste) | tonnes | 10 | |
| Non-Hazardous Waste Recycled | tonnes | 6120.9 | 5626.9 |
| Paper Waste | tonnes | 6014.2 | 5517.9 |
Description of how hazardous and non-hazardous wastes are handled, and a description of reduction target(s) set and steps taken to achieve them.
| Standard Indicator | Unit | 2020 |
|---|---|---|
| Plastic Waste Reduction Compared to Last Year | tonnes | -19.4 |
| Plastic Waste Reduction Percentage Compared to Last Year | % | -5.75 |
Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2019 | 2020 |
|---|---|---|---|
| Diesel Fuel Consumption | kWh | 1481712 | |
| Direct Energy Intensity (By Area) | kWh/sq.ft. | 0.05 | |
| Energy Consumption Intensity (By Area) | kWh/sq.ft. | 0.7 | 3.45 |
| Indirect Energy Intensity (By Area) | kWh/sq.ft. | 3.45 | 3.41 |
| Natural Gas Consumption | kWh | 6828400 | |
| Total Direct Energy Consumption | kWh | 8304402 | |
| Total Energy Consumption | kWh | 517274411 | 510001411 |
| Total Indirect Energy Consumption | kWh | 517274411 | 488355395 |
| Total Purchased Energy | kWh | 517274411 | 488355395 |
Water consumption in total and intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2019 | 2020 |
|---|---|---|---|
| Water Consumption | m3 | 5216598 | 4384400 |
Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.
| Standard Indicator | Unit | 2019 | 2020 |
|---|---|---|---|
| Number of Total Employees | Number | 17986 | 58014 |
| Percentage of Contractors | Percentage | 4 | 1 |
| Percentage of Employees Aged 30-50 | Percentage | 51 | 36 |
| Percentage of Employees Aged Above 50 | Percentage | 30 | 17 |
| Percentage of Employees Aged Below 30 | Percentage | 19 | 47 |
| Percentage of Employees in Hong Kong | Percentage | 64 | 19 |
| Percentage of Employees in Mainland China | Percentage | 36 | 10 |
| Percentage of Employees in Overseas | Percentage | 71 | |
| Percentage of Female Employees | Percentage | 42 | 51 |
| Percentage of Full-time Employees | Percentage | 90 | 43 |
| Percentage of Male Employees | Percentage | 58 | 49 |
| Percentage of Part-time Employees | Percentage | 6 | 56 |
Employee turnover rate by gender, age group and geographical region.
| Standard Indicator | Unit | 2019 | 2020 |
|---|---|---|---|
| Turnover Rate of Employees Aged 30-50 | Percentage | 9 | 8 |
| Turnover Rate of Employees Aged Above 50 | Percentage | 8 | 6 |
| Turnover Rate of Employees Aged Below 30 | Percentage | 25 | 20 |
| Turnover Rate of Employees in Hong Kong | Percentage | 14 | 10 |
| Turnover Rate of Employees in Mainland China | Percentage | 8 | 6 |
| Turnover Rate of Employees in Overseas | Percentage | 16 | 14 |
| Turnover Rate of Female Employees | Percentage | 13 | 10 |
| Turnover Rate of Male Employees | Percentage | 11 | 11 |
Number and rate of work-related fatalities occurred in each of the past three years including the reporting year.
| Standard Indicator | Unit | 2019 | 2020 |
|---|---|---|---|
| Number of Work-related Fatalities | Number | 1 | 1 |
Lost days due to work injury.
| Standard Indicator | Unit | 2019 | 2020 |
|---|---|---|---|
| Lost Days Due to Work-related Injuries | Lost days | 11699 | 10347.5 |
The percentage of employees trained by gender and employee category (e.g. senior management, middle management).
| Standard Indicator | Unit | 2019 | 2020 |
|---|---|---|---|
| Percentage of Trained Female Employees | Percentage | 61 | 51 |
| Percentage of Trained Male Employees | Percentage | 59 | 53 |
The average training hours completed per employee by gender and employee category.
| Standard Indicator | Unit | 2019 | 2020 |
|---|---|---|---|
| Average Training Hours (Female) | Hours | 9.69 | 8.68 |
| Average Training Hours (General Staff) | Hours | 9.37 | 9.41 |
| Average Training Hours (Male) | Hours | 8.75 | 9.5 |
| Average Training Hours (Senior Management) | Hours | 6.11 | 5.87 |
Number of products and service related complaints received and how they are dealt with.
| Standard Indicator | Unit | 2020 |
|---|---|---|
| Number of Products and Service Related Complaints | Number | 10749 |