2020 Corporate Social Responsibility Report
Extracted ESG KPIs
KPIs are organized by ESG aspects.
Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2020 | Report Pages |
|---|---|---|---|
| Carbon dioxide emission equivalent per RMB10000 of revenue | kilograms | 2.75 | 43 |
| Greenhouse gas emissions | tons of carbon dioxide equivalent | 46272.29 | 43 |
Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2019 | 2020 | Report Pages |
|---|---|---|---|---|
| Kitchen garbage (tons) | tons | 1543.53 | 1760 | 44 |
| Office rubbish (tons) | tons | 328.06 | 295.17 | 44 |
| Waste ink box (pieces) | pieces | 14545 | 16792 | 44 |
| Waste toner cartridges (pieces) | pieces | 17066 | 21574 | 44 |
| Waste tube (pieces) | pieces | 9235 | 9203 | 44 |
Description of emissions target(s) set and steps taken to achieve them.
| Indicator | Unit | 2020 | Report Pages |
|---|---|---|---|
| Risk protection amount provided for Xunhua County (anti-return to poverty insurance) | billion RMB | 6.9 | 31 |
Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2019 | 2020 | Report Pages |
|---|---|---|---|---|
| Comprehensive energy consumption | kilograms of standard coal | 10135360 | 43 | |
| Electricity consumption (kWh) | kWh | 31561921.42 | 35876753.52 | 44 |
| Gas consumption (m³) | m³ | 304282.5 | 388942 | 44 |
| Gasoline consumption (l) | l | 3895427.72 | 4851935.2 | 44 |
| Guarantees for offshore wind power projects | billion RMB | 18.45 | 41 | |
| Guarantees for offshore wind power projects (additional) | billion RMB | 2.7 | 41 | |
| Standard coal consumed per RMB10000 of revenue | kilograms | 0.6 | 43 | |
| Underwriting of new energy vehicles | vehicles | 98816 | 16 | |
| Underwriting of offshore wind power projects | projects | 16 | 16 |
Water consumption in total and intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2019 | 2020 | Report Pages |
|---|---|---|---|---|
| Water consumption (tons) | tons | 319933.61 | 399555.15 | 44 |
| Water consumption per RMB10000 of revenue | kilograms | 23.76 | 43 |
Description of energy use efficiency target(s) set and steps taken to achieve them.
| Indicator | Unit | 2020 | Report Pages |
|---|---|---|---|
| Energy consumption reduction from shifting to LED lighting | 40% | 43 | |
| Estimated energy conservation from scientific management of lighting | 25% | 43 |
Total packaging material used for finished products (in tonnes) and, if applicable, with reference to per unit produced.
| Indicator | Unit | 2019 | 2020 | Report Pages |
|---|---|---|---|---|
| Office paper consumption (kg) | kg | 7530.73 | 10148.35 | 44 |
Description of the significant impacts of activities on the environment and natural resources and the actions taken to manage them.
| Indicator | Unit | 2020 | Report Pages |
|---|---|---|---|
| China Re's share of political violence insurance for the Three Gorges First Wind Power Project (TGF) in Pakistan | % | 75.83 | 74 |
| Investment in tree planting and reforestation activities | RMB | 200000 | 59 |
| Number of offshore wind power engineering projects with risk protection | 34 | 41 | |
| Number of offshore wind power operation projects with risk protection | 9 | 41 | |
| Number of offshore wind power projects with premium income | 16 | 41 | |
| Number of related companies in the solid waste industry in Guizhou Province covered by environmental pollution compulsory liability insurance (Huatai Insurance Agency) | companies | 1300 | 40 |
| Reinsurance for compulsory environmental pollution liability insurance | million RMB | 800 | 16 |
| Reinsurance provided for industries | industries | 14 | 16 |
| Reinsurance provided for sets of major technical equipment | sets | hundreds | 16 |
Description of the significant climate-related issues which have impacted, and those which may impact, the issuer, and the actions taken to manage them.
| Indicator | Unit | 2020 | Report Pages |
|---|---|---|---|
| Catastrophe risk protection provided by China Re P&C in Guangdong and Hubei | billion RMB | 6 | 36 |
Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.
| Indicator | Unit | 2020 | Report Pages |
|---|---|---|---|
| Employee percentage aged 35 to 50 | percent | 31% | 67 |
| Employee percentage by gender (female) | percent | 50% | 67 |
| Employee percentage by gender (male) | percent | 50% | 67 |
| Employee percentage over age of 50 | percent | 4% | 67 |
| Employee percentage under age of 35 | percent | 65% | 67 |
| Jobs created for society | jobs | 90000 | 8 |
| Number of Board of Directors meetings convened | 6 | 48 | |
| Number of Board of Supervisors meetings convened | 5 | 48 | |
| Number of contract employees | employees | 51320 | 67 |
| Number of employees under labor service agreements | employees | 559 | 67 |
| Number of members in the 'Belt and Road' Reinsurance Community | members | 20 | 74 |
| Number of people in claims line working at the frontline and on loss and claim verification for Typhoon Hagupit | people | 170 | 58 |
| Number of workers dispatched by labor dispatching company | employees | 11082 | 67 |
| Total assets | RMB billion | 453577 | 6, 48 |
| Total number of employees | employees | 62961 | 67 |
| Year-on-year increase in total assets | % | 14.4 | 48 |
Description of occupational health and safety measures adopted, and how they are implemented and monitored.
| Indicator | Unit | 2020 | Report Pages |
|---|---|---|---|
| Indemnity paid for exclusive insurance for Hubei traffic police | RMB | 100000 | 52 |
| Number of accident rescue units coordinated during Spring Festival (Continent Claim Spring Festival Transport Heartwarming Service Activity) | 682 | 60 | |
| Number of front-line staff covered by insurance for domestic nuclear-related property by CNIP | staff | 20000 | 73 |
The percentage of employees trained by gender and employee category (e.g. senior management, middle management).
| Indicator | Unit | 2020 | Report Pages |
|---|---|---|---|
| Employee Training Percentage by Gender (Female) | % | 83 | 69 |
| Employee Training Percentage by Gender (Male) | % | 80 | 69 |
| Grassroots cadres trained for poverty alleviation | persons | 418 | 28 |
| Number of online courses with the theme of 'China Re P&C e-Class' released on the Company’s WeChat public account | courses | 7 | 64 |
| Technicians trained for poverty alleviation | persons | 867 | 28 |
The average training hours completed per employee by gender and employee category.
| Indicator | Unit | 2020 | Report Pages |
|---|---|---|---|
| Employee Average Training Time by Gender (Female) | hours | 21.1 | 69 |
| Employee Average Training Time by Gender (Male) | hours | 26.1 | 69 |
Number of suppliers by geographical region.
| Indicator | Unit | 2020 | Report Pages |
|---|---|---|---|
| China Continent Insurance cumulative risk protection for major technical equipment and new materials | RMB billion | 5 | 55 |
| China Continent Insurance new material product quality and liability risk protection | RMB million | 400 | 55 |
| China Continent Insurance premiums for major technical equipment and new materials | RMB million | 157 | 55 |
| Guaranteed area by Shanghai IDI platform | million square meters | 80 | 57 |
| Micro, small and medium enterprises financed | enterprises | 6000 | 8 |
| Number of countries or regions with CNIP inward reinsurance business | countries or regions | 27 | 73 |
| Number of domestic direct insurance companies cooperating with Zai·Yi platform | companies | 5 | 62 |
| Number of listing-related announcements published | 100 | 49 | |
| Number of overseas nuclear facilities in CNIP inward reinsurance business | facilities | 400 | 73 |
| Number of professional cooperatives covered by 'Insurance + Futures' for Jiangxi Yudu broiler feedstuff price | professional cooperatives | 67 | 56 |
| Number of suppliers selected by headquarters of China Re and its subsidiaries through the procurement process | suppliers | 300 | 73 |
| Purchase of agricultural products in poverty-stricken areas | RMB | 6118700 | 31 |
| Sum insured by Shanghai IDI platform | million RMB | 250000 | 57 |
Description of practices relating to engaging suppliers, number of suppliers where the practices are being implemented, and how they are implemented and monitored.
| Indicator | Unit | 2020 | Report Pages |
|---|---|---|---|
| Number of clean-up contracts signed (Huatai Insurance Agency, maritime business) | contracts | 2362 | 40 |
| Number of clean-up customers (Huatai Insurance Agency, maritime business) | customers | 164 | 40 |
| Number of institutional investors and analysts met | 3000 | 49 | |
| Strategic agreements signed with units for Belt and Road cooperation | units | 9 | 16 |
Description of practices used to promote environmentally preferable products and services when selecting suppliers, and how they are implemented and monitored.
| Indicator | Unit | 2020 | Report Pages |
|---|---|---|---|
| Number of bonds invested in environmental protection by China Re Asset | bonds | 11 | 41 |
Number of products and service related complaints received and how they are dealt with.
| Indicator | Unit | 2020 | Report Pages |
|---|---|---|---|
| Annual underwriting coverage for Xiaolinggou Travel 2020-2021 National Vehicle Insurance Service Project | vehicles | 8208 | 41 |
| Lending cycle for lamian loans after approval | working days | 5 | 29 |
| Monthly rate of active online customers at China Continent Insurance Super APP Platform | % | over 40% | 63 |
| Number of customers registered at China Continent Insurance Super APP Platform | million | 2.2 | 63 |
| Number of customers served by Zai·Yi platform | customers | 700000 | 62 |
| Number of insurance policies recorded by Shanghai IDI platform | 750 | 57 | |
| Number of new energy vehicle insurance claims processed | claims | 11835 | 41 |
| Number of new energy vehicle insurance coverages | vehicles | 98816 | 41 |
| Number of upgraded demonstration restaurants of Lamian Industry opened | restaurants | 3 | 29 |
| Year-on-year increase in gross written premiums | % | 11.5 | 48 |
Number of concluded legal cases regarding corrupt practices brought against the issuer or its employees during the reporting period and the outcomes of the cases.
| Indicator | Unit | 2020 | Report Pages |
|---|---|---|---|
| Cumulative premium income for engineering quality insurance (China Continent Insurance) | million RMB | 432 | 57 |
| Weighted average return on equity | % | 6.34 | 48 |
Description of preventive measures and whistle-blowing procedures, and how they are implemented and monitored.
| Indicator | Unit | 2020 | Report Pages |
|---|---|---|---|
| Number of domestic regulatory announcements published | 40 | 49 | |
| Risk insurance for offshore wind power operation projects | projects | 9 | 16 |
| Risk insurance for offshore wind power projects | projects | 34 | 16 |
| Risk insurance offered to industries | trillion RMB | 6.8 | 51 |
| Year-on-year increase in meetings with institutional investors and analysts | 87% | 49 |
Focus areas of contribution (e.g. education, environmental concerns, labour needs, health, culture, sport).
| Indicator | Unit | 2020 | Report Pages |
|---|---|---|---|
| Assistance to characteristic agricultural products of Xunhua | RMB | 100000 | 28 |
| COVID-19 related business needs responded to by China Re P&C | business needs | 23 | 51 |
| Counties (cities) implementing anti-return to poverty insurance plan | counties | 123 | 31 |
| Countries and regions supplied with pandemic control supplies | 30 | 8 | |
| Countries or regions receiving anti-pandemic materials | countries/regions | 30 | 51 |
| Donation to Hubei Charity Federation and anti-pandemic materials | million RMB | 10 | 15 |
| Donation to Hubei Charity Federation for pandemic prevention and control | million RMB | 10 | 51 |
| Donation to improve sports facilities in rural schools (Hope Project Happy Sports Fund) | million RMB | 1.25 | 60 |
| Insurance coverage provided for engineering quality insurance (China Continent Insurance) | million RMB | 35900 | 57 |
| Insurance pilot projects for apples, grapes and other fruits - area covered | mu | 6841 | 38 |
| Insurance pilot projects for apples, grapes and other fruits - protection amount | million RMB | 13.59 | 38 |
| Insurance products for pandemic prevention and control launched | products | 1000 | 51 |
| Loan interest rate for lamian loans (previously 4.35%, now 4.25%) | % | 4.25 | 29 |
| Loan leveraging ratio for lamian loans (previously 1:5, now 1:10) | 1:10 | 29 | |
| Number of associations in the Group (painting, calligraphy, photography, football, fitness, etc.) | 14 | 70 | |
| Number of emergency working groups established for Typhoon Hagupit response in Zhejiang Province | groups | 26 | 58 |
| Number of general meetings convened | 1 | 48 | |
| Number of investment and PR events attended | 70 | 49 | |
| Number of participants attracted by associations | 1000 | 70 | |
| Number of people participating in tree planting and reforestation activities | people | 500 | 59 |
| Number of posters developed for Typhoon Hagupit response | posters | 3 | 58 |
| Number of service stations built on the expressway during Spring Festival (Continent Claim Spring Festival Transport Heartwarming Service Activity) | 263 | 60 | |
| Number of students participating in public welfare teaching activity at Central Primary School of Xinchengzi Town, Miyun District, Beijing | students | 200 | 59 |
| People covered by direct insurance companies | people | 100000000 | 8 |
| People covered in poverty-stricken areas | people | 1550000 | 8 |
| People provided with anti-return to poverty insurance security | people | 1550000 | 31 |
| Provinces implementing anti-return to poverty insurance plan | provinces | 26 | 31 |
| Reinsurance premium for regional business cooperation in people-benefiting insurance | RMB | 100000000 | 53 |
| Share of total number of nuclear power units in the world insured in the CNIP | share | 90% | 73 |
| Townships (towns) implementing anti-return to poverty insurance plan | townships | 295 | 31 |
Resources contributed (e.g. money or time) to the focus area.
| Indicator | Unit | 2019 | 2020 | Report Pages |
|---|---|---|---|---|
| Accumulated insurance coverage for poverty alleviation | billion RMB | 10 | 31 | |
| Additional investment in poverty alleviation through consumption | RMB | 6118700 | 28 | |
| Anti-pandemic materials provided to customers and partners | materials | 42000 | 51 | |
| China Investment Corporation-China Re Lamian Industry Loan for Aimaier Beef Noodle Flagship Restaurant | million RMB | 1 | 30 | |
| Compensation amount for anti-return to poverty insurance | million RMB | 15 | 31 | |
| Direct investment in assistance funds for poverty alleviation | RMB | 38000000 | 28 | |
| Donations by China Continent Insurance via online platforms | million RMB | 2.3 | 51 | |
| External assistance funds introduced | RMB | 250000 | 28 | |
| Final dividend payment | RMB billion | 1.742 | 48 | |
| Financial funds introduced to support upgrading of lamian industry in Xunhua County | million RMB | 50 | 30 | |
| Insurance amount for COVID-19 pandemic | RMB | 150000000000 | 8 | |
| Insurance coverage donated for pandemic response | billion RMB | 150 | 51 | |
| Insurance coverage for domestic nuclear-related property by CNIP | RMB | 130000000000 | 73 | |
| Investment in anti-return to poverty insurance for Xunhua County | million RMB | 12 | 31 | |
| Investment in paired assistance for needy households in Dazhuang Village | million RMB | 0.8 | 31 | |
| Investment in poverty alleviation (incremental over previous year) | million RMB | 20 | 29 | |
| Investment in poverty alleviation through Party building | million RMB | 1 | 31 | |
| Investment in poverty alleviation through e-commerce (Xunhua Poverty Alleviation Chamber on JD.com) | million RMB | 0.25 | 31 | |
| Investment in poverty alleviation through education in Xunhua County | million RMB | 2.95 | 31 | |
| Medical masks donated by China Continent Insurance to Hubei Province | pieces | 300000 | 51 | |
| Money and goods donated for COVID-19 pandemic | RMB | 1500000000 | 8 | |
| Number of Wechat messages sent for Typhoon Hagupit response | messages | 7 | 58 | |
| Number of enterprises and public institutions provided with risk insurance | enterprises and public institutions | 3500 | 52 | |
| Number of needy employees and families located for conveying greetings | 261 | 70 | ||
| Number of people covered by inclusive medical insurance and reduced partial medical fees (China Life Reinsurance Company Ltd.) | people | 10000000 | 53 | |
| Number of people covered by risk insurance for enterprises and public institutions | people | 200000 | 52 | |
| Number of pieces of prevention materials donated to more than 30 countries (regions) | pieces | 42000 | 15 | |
| Number of reminder messages sent for Typhoon Hagupit response | messages | 200000 | 58 | |
| Number of repair stations for minor accidents nationwide during Spring Festival (Continent Claim Spring Festival Transport Heartwarming Service Activity) | 830 | 60 | ||
| Pandemic control supplies donated | items | 42000 | 8 | |
| Poverty alleviation appropriation | RMB | 38000000 | 8 | |
| Poverty eradication insurance coverage - counties and cities | counties and cities | 123 | 8 | |
| Poverty eradication insurance coverage - provinces | provinces | 26 | 8 | |
| Poverty risk coverage | RMB | 10000000000 | 8 | |
| Qinghai Province grassland drought and fire insurance - grassland area insured | mu | 170600 | 38 | |
| Qinghai Province grassland drought and fire insurance - insurance against drought and fire | million RMB | 68.23 | 38 | |
| Qinghai Province grassland drought and fire insurance - number of local herdsmen insured | herdsmen | 208 | 38 | |
| Qinghai Province grassland drought and fire insurance - special poverty alleviation funds | million RMB | 2.48 | 38 | |
| Surgical masks donated to Hubei province | pieces | 300000 | 8 | |
| Total bank loans offered through finance guarantees for lamian industry development | million RMB | 100 | 29 | |
| Total value of bonds invested in environmental protection by China Re Asset | million RMB | 400 | 41 | |
| Total value of insurance coverage | RMB | 6800000000000 | 8 | |
| Value of anti-pandemic materials donated | million RMB | 5 | 15, 51 | |
| Voluntary donations by China Re employees | million RMB | 2.7 | 51 |
Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2020 |
|---|---|---|
| Total GHG Emissions | tons of carbon dioxide equivalent | 46272.29 |
| Total GHG Emissions Intensity (By Revenue) | kilograms per RMB10000 | 2.75 |
Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2019 | 2020 |
|---|---|---|---|
| Non-Hazardous Waste (Kitchen Waste) | tons | 1543.53 | 1760 |
| Non-Hazardous Waste (Office Waste) | tons | 328.06 | 295.17 |
Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2019 | 2020 |
|---|---|---|---|
| Comprehensive Energy Consumption Intensity (By Revenue) | kilograms | 0.6 | |
| Gasoline Consumption | l | 3895427.72 | 4851935.2 |
| Natural Gas Consumption | m³ | 304282.5 | 388942 |
| Purchased Electricity | kWh | 31561921.42 | 35876753.52 |
| Total Energy Consumption | kilograms of standard coal | 10135360 |
Water consumption in total and intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2019 | 2020 |
|---|---|---|---|
| Water Consumption | tons | 319933.61 | 399555.15 |
| Water Consumption Intensity (By Revenue) | kilograms | 23.76 |
Description of energy use efficiency target(s) set and steps taken to achieve them.
| Standard Indicator | Unit | 2020 |
|---|---|---|
| Energy Consumption Reduction Percentage Compared to Last Year | % | 40 |
Total packaging material used for finished products (in tonnes) and, if applicable, with reference to per unit produced.
| Standard Indicator | Unit | 2019 | 2020 |
|---|---|---|---|
| Packaging Material Consumption (Paper) | tons | 7.53073 | 10.14835 |
Description of the significant impacts of activities on the environment and natural resources and the actions taken to manage them.
| Standard Indicator | Unit | 2020 |
|---|---|---|
| Total Investment in Ecological Restoration | RMB | 200000 |
Description of the significant climate-related issues which have impacted, and those which may impact, the issuer, and the actions taken to manage them.
| Standard Indicator | Unit | 2020 |
|---|---|---|
| Investment in Climate Change Management | billion RMB | 6 |
Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.
| Standard Indicator | Unit | 2020 |
|---|---|---|
| Number of Contractors | employees | 51320 |
| Number of Temporary Workers | employees | 11082 |
| Number of Total Employees | employees | 62961 |
| Percentage of Employees Aged 30-50 | percent | 31 |
| Percentage of Employees Aged Above 50 | percent | 4 |
| Percentage of Employees Aged Below 30 | percent | 65 |
| Percentage of Female Employees | percent | 50 |
| Percentage of Male Employees | percent | 50 |
Number and rate of work-related fatalities occurred in each of the past three years including the reporting year.
| Standard Indicator | Unit |
|---|---|
| Number of Work-related Fatalities | |
| Work-related Fatalities Rate |
Description of occupational health and safety measures adopted, and how they are implemented and monitored.
| Standard Indicator | Unit | 2020 |
|---|---|---|
| Investment in Work Safety | RMB | 100000 |
The percentage of employees trained by gender and employee category (e.g. senior management, middle management).
| Standard Indicator | Unit | 2020 |
|---|---|---|
| Percentage of Trained Female Employees | % | 83 |
| Percentage of Trained Male Employees | % | 80 |
The average training hours completed per employee by gender and employee category.
| Standard Indicator | Unit | 2020 |
|---|---|---|
| Average Training Hours (Female) | hours | 21.1 |
| Average Training Hours (Male) | hours | 26.1 |
| Average Training Hours per Employee | hours | 68 |
Number of suppliers by geographical region.
| Standard Indicator | Unit | 2020 |
|---|---|---|
| Number of Total Suppliers | suppliers | 300 |
Number of products and service related complaints received and how they are dealt with.
| Standard Indicator | Unit | 2020 |
|---|---|---|
| Number of Products and Service Related Complaints | 616364 |
Number of concluded legal cases regarding corrupt practices brought against the issuer or its employees during the reporting period and the outcomes of the cases.
| Standard Indicator | Unit | 2020 |
|---|---|---|
| Number of Concluded Corruption Lawsuits | 25 | |
| Number of Corruption Litigation | 25 |
Resources contributed (e.g. money or time) to the focus area.
| Standard Indicator | Unit | 2020 |
|---|---|---|
| Investment in Education Donation | million RMB | 2.95 |
| Investment in Environmental Protection | RMB | 400000000 |
| Investment in Targeted Poverty Alleviation | RMB | 38000000 |
| Total Cash Donations | million RMB | 2.7 |
| Total In-kind Donations | items | 42000 |
| Total Public Welfare Donations | million RMB | 2.3 |
| Total Social Investment | RMB | 1500000000 |