SUSTAINABLE DEVELOPMENT REPORT 2020 OF SINO-OCEAN GROUP

Year: 2020
Published: 2021-04-20
Status: Processed

Extracted ESG KPIs

KPIs are organized by ESG aspects.

The types of emissions and respective emissions data.

Indicator Unit 2018 2019 2020 Report Pages
NOX EMISSIONS (KG) KG 1883.8 950.67 47
TOTAL REFRIGERANT CONSUMPTION (KG) KG 170177.67 6084.38 3933.2 47

Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Indicator Unit 2018 2019 2020 Report Pages
INTENSITY OF GREENHOUSE GAS EMISSIONS (TCO2E/ RMB TEN THOUSAND REVENUE) 0.06 0.04 0.02 47
SO2 EMISSIONS (KG) KG 61.91 15.16 47
TOTAL GREENHOUSE GAS EMISSION (TCO2E) TCO2E 253349.27 188469.86 116367.84 47
TOTAL GREENHOUSE GAS EMISSION SCOPE 1 (TCO2E) TCO2E 13524.11 47
TOTAL GREENHOUSE GAS EMISSION SCOPE 2 (TCO2E) TCO2E 79007.75 47
TOTAL GREENHOUSE GAS EMISSION SCOPE 3 (TCO2E) TCO2E 23835.98 47
Total greenhouse gas emissions (tCO2e) tCO2e 188469.86 113608.45 46
Year-on-year decrease in total greenhouse gas emissions % 39.7 46

Total hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Indicator Unit 2018 2019 2020 Report Pages
Intensity of hazardous waste (kg / RMB ten thousand revenue) 0.02 0.08 0.07 48
Total hazardous waste generated T 88.96 374.99 381.75 48

Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Indicator Unit 2018 2019 2020 Report Pages
Intensity of non-hazardous waste (T / RMB ten thousand revenue) 0.02 0.01 0.01 48
Total amount of non-hazardous waste (t) t 570.6 251.56 46
Total non-hazardous waste generated T 89930.6 45537.51 49348.76 48
Year-on-year decrease in total amount of non-hazardous waste % 55.9 46

Description of emissions target(s) set and steps taken to achieve them.

Indicator Unit 2025 2050 Report Pages
Carbon emissions / energy consumption intensity reduction target (relative to 2019 baseline) % -35 45
Net zero emissions target emissions net zero 45

Description of how hazardous and non-hazardous wastes are handled, and a description of reduction target(s) set and steps taken to achieve them.

Indicator Unit 2025 Report Pages
Non-hazardous waste transported to the filing area increase target (relative to 2019 baseline) % 7 45

Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).

Indicator Unit 2018 2019 2020 Report Pages
INTENSITY OF ENERGY CONSUMPTION (GJ/ RMB TEN THOUSAND REVENUE) 0.49 0.3 0.14 47
TOTAL ENERGY CONSUMPTION (GJ) GJ 2043645.2 1542451.78 803732.43 47
Total energy consumption (GJ) GJ 1283045.091 763467.9 46
Total energy consumption intensity (GJ/m²) 16.4% decrease 46
Total renewable energy consumption (GJ) 7.2% increase 46
Year-on-year decrease in total energy consumption % 40.5 46

Water consumption in total and intensity (e.g. per unit of production volume, per facility).

Indicator Unit 2018 2019 2020 Report Pages
INTENSITY OF WATER CONSUMPTION IN OFFICES (M3/M2) 2.88 1.47 1.86 47
TOTAL WATER CONSUMPTION (M3) M3 6290537.24 11581660.94 3150647.83 47
WATER CONSUMPTION INTENSITY (M3/ RMB TEN THOUSAND REVENUE) 1.52 2.98 0.56 47

Description of energy use efficiency target(s) set and steps taken to achieve them.

Indicator Unit 2017 1H 2017 2H 2018 1H 2018 2H 2019 1H 2019 2H 2020 1H Report Pages
Actual measurement (80-90%) % 89 95 97 87 87 84 85 35
Actual measurement (90-100%) % 11 5 3 13 13 16 15 35

Description of whether there is any issue in sourcing water that is fit for purpose, water efficiency target(s) set and steps taken to achieve them.

Indicator Unit 2020 2025 Report Pages
Water consumption reduction target (relative to 2019 baseline) % -10 45
Year-on-year decrease in total office paper consumption % 12.4 46

Total packaging material used for finished products (in tonnes) and, if applicable, with reference to per unit produced.

Indicator Unit 2018 2019 2020 Report Pages
TOTAL OFFICE PAPER CONSUMPTION (KG) KG 68024.14 57652.72 50489.36 47
Total office paper consumption (kg) kg 67527.62 59048.39 46

Description of the significant impacts of activities on the environment and natural resources and the actions taken to manage them.

Indicator Unit 2020 2025 Report Pages
Area of new healthy buildings in 2020 m² 4976883 28
Completed WELL final certification quantity 11 28
Completed WELL final certification scale m² 492517 28
Completed WELL pre-certification quantity 15 28
Completed WELL pre-certification scale m² 663075 28
Completed WELL registration m² 1270000 28
Number of green building accounts for 61.5% of total number of projects 61.5% 28
Percentage of green building projects 61.5% 48
Projects certified by WELL projects 11 28
Self-held projects can obtain a high-star level of green construction standards 100% 48
The total number of completed green building certification projects in 2020 63 28
The total number of completed green building certification projects in 2020 scale m² 8117000 28
Total number of registered green buildings by the end of 2020 106 28
Total number of registered green buildings by the end of 2020 scale m² 15376426 28
WELL healthy buildings m² 1270000 28

Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.

Indicator Unit 2016 2017 2018 2019 2020 Report Pages
Average age of employees years 34.5 34.6 34.1 32.9 34.3 57
Average age of new employees years 31 31 30.9 31.1 31.6 58
Average age of senior management years 43 42 40 40 40 59
Employees by age: <= 35 proportion 39.1% 57
Employees by age: > 35 to <= 40 proportion 30.5% 57
Employees by age: > 40 to <= 45 proportion 16.3% 57
Employees by age: > 45 to <= 50 proportion 5.5% 57
Employees by age: > 50 proportion 8.6% 57
Employees in Beijing Business Division people 1095 57
Employees in Central China Business Division people 447 57
Employees in East China Business Division people 644 57
Employees in Headquarters people 1968 57
Employees in North China Business Division people 732 57
Employees in Northwest China Business Division people 308 57
Employees in Others people 369 57
Employees in Overseas Business Division people 804 57
Employees in South China Business Division people 629 57
Employees in Southwest China Business Division people 469 57
Female ratio in senior management % 25 25 25 17 14 59
Informal employees headcount people 230 359 399 540 597 57
Male ratio in senior management % 75 75 75 83 86 59
New employees breakdown by department - Actuarial Department people 245 58
New employees breakdown by department - Claims Department people 30 58
New employees breakdown by department - Corporate Management Department people 352 58
New employees breakdown by department - Customer Service Department people 275 58
New employees breakdown by department - Finance Department people 313 58
New employees breakdown by department - Information Technology Department people 223 58
New employees breakdown by department - Investment Department people 213 58
New employees breakdown by department - Legal and Compliance Department people 181 58
New employees breakdown by department - Risk Management Department people 240 58
New employees breakdown by department - Sales Department people 2444 58
New employees by age <= 35 proportion 40% 58
New employees by age > 35 <= 40 proportion 23% 58
New employees by age > 40 <= 50 proportion 21% 58
New employees by age > 50 proportion 4% 58
Number of senior management staff 248 346 362 113 160 59
Percentage of senior management staff % 3.28 3.59 2.94 0.95 1.17 59
Proportion of local employees 41% 57
Proportion of locally recruited senior management members % 67 67 67 75 25 59
Proportion of new employees - female 40% 37% 35% 41% 44% 58
Proportion of new employees - male 60% 63% 65% 59% 56% 58
Senior management proportion of the Han to the minority nationalities 13:1 15:1 18:1 16:1 32:1 59
Total employee headcount people 7563 9369 12323 11872 13712 57
Total employees 7315 9369 12323 11759 13552 59
Total employees (by department breakdown) people 13712 57
Total new employees people 2894 4184 5891 3788 5148 58
Turnover rate by department - Actuarial Department 10.7% 58
Turnover rate by department - Claims Department 10.7% 58
Turnover rate by department - Corporate Management Department 21.4% 58
Turnover rate by department - Customer Service Department 15.3% 58
Turnover rate by department - Finance Department 22.4% 58
Turnover rate by department - Information Technology Department 21.4% 58
Turnover rate by department - Investment Department 28.6% 58
Turnover rate by department - Legal and Compliance Department 16.3% 58
Turnover rate by department - Risk Management Department 21.4% 58
Turnover rate by department - Sales Department 17.5% 58

Employee turnover rate by gender, age group and geographical region.

Indicator Unit 2016 2017 2018 2019 2020 Report Pages
Average age of departed employees years 32.1 32.1 33 32.7 32.9 58
Departed employees by age <= 35 proportion 39% 58
Departed employees by age > 35 <= 40 proportion 27% 58
Departed employees by age > 40 <= 50 proportion 15% 58
Departed employees by age > 50 proportion 5% 58
Proportion of lost employees - female 39% 37% 38% 40% 41% 58
Proportion of lost employees - male 61% 63% 62% 60% 59% 58
Turnover by department - Actuarial Department people 79 58
Turnover by department - Claims Department people 39 58
Turnover by department - Corporate Management Department people 408 58
Turnover by department - Customer Service Department people 281 58
Turnover by department - Finance Department people 280 58
Turnover by department - Information Technology Department people 219 58
Turnover by department - Investment Department people 186 58
Turnover by department - Legal and Compliance Department people 127 58
Turnover by department - Risk Management Department people 201 58
Turnover by department - Sales Department people 2317 58
Turnover rate by gender - female 26.4% 58
Turnover rate by gender - male 25.0% 58

Number and rate of work-related fatalities occurred in each of the past three years including the reporting year.

Indicator Unit 2016 2017 2018 2019 2020 2025 Report Pages
Number of work-related injuries person 1 64
Target: Annual accident rate per million square meters or below 0.1 64
Total lost employees people 2336 2788 4103 4104 4696 58
Work-related injury rate 0.01 64

Lost days due to work injury.

Indicator Unit 2010 2011 2012 2013 2014 2015 2016 2017 2018 2019 2020 Report Pages
Accident rate per 1 million square meters 1.89 0.45 0.17 0.12 0.05 0.07 0.02 0.01 0.01 0.02 0.12 64

Description of occupational health and safety measures adopted, and how they are implemented and monitored.

Indicator Unit 2020 Report Pages
Safety inspection pass rate at the Group level (≥80 points) 100% 64

Percentage of total products sold or shipped subject to recalls for safety and health reasons.

Indicator Unit 2016 1H 2016 2H 2017 1H 2017 2H 2018 1H 2018 2H 2019 1H 2019 2H 2020 1H Report Pages
Delivery assessment average score points 69.71 71.08 71.88 73 74 74 74 74 79.74 35
Delivery assessment highest score points 71.08 73 74 75 76 76 76 76 84.45 35
Delivery assessment lowest score points 67.16 68.16 69 70 71 71 71 71 77 35

Number of products and service related complaints received and how they are dealt with.

Indicator Unit 2016 2017 2018 2019 2020 Report Pages
Average score for actual measurement points 93.49 35
Average score for delivery assessment points 79.74 35
Increased average score for delivery assessment points 1.75 35
Sino-Ocean Group overall customer satisfaction score points 62 81 37
Sino-Ocean customer satisfaction % 66 70 71 75 76 37

Focus areas of contribution (e.g. education, environmental concerns, labour needs, health, culture, sport).

Indicator Unit 2020 Report Pages
Overall score of Sailing Training Camp College scores 9.47 67

The types of emissions and respective emissions data.

Standard Indicator Unit 2018 2019
NOâ‚“ Emissions KG 1883.8 950.67

Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Standard Indicator Unit 2018 2019 2020
Direct GHG Emissions (Scope 1) tCO2e 13524.11
Indirect Energy Emissions (Scope 2) tCO2e 79007.75
Total GHG Emissions tCO2e 253349.27 188469.86 116367.84
Total GHG Emissions Intensity (By Revenue) tCO2e/RMB ten thousand revenue 0.06 0.04 0.02
Total Other Indirect Energy Emissions (Scope 3) tCO2e 23835.98

Total hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Standard Indicator Unit 2018 2019 2020
Total Hazardous Waste T 88.96 374.99 381.75
Total Hazardous Waste Intensity (By Revenue) kg / RMB ten thousand revenue 0.02 0.08 0.07

Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Standard Indicator Unit 2018 2019 2020
Non-Hazardous Waste Disposed T 89930.6 45537.51 49348.76
Total Non-Hazardous Waste Intensity (By Revenue) T / RMB ten thousand revenue 0.02 0.01 0.01

Description of emissions target(s) set and steps taken to achieve them.

Standard Indicator Unit 2025
Target Reduction in GHG Intensity Percentage by 2030 Compared to 2019 % -35

Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).

Standard Indicator Unit 2018 2019 2020
Energy Consumption Intensity (By Revenue) GJ/RMB ten thousand revenue 0.49 0.3 0.14
Total Energy Consumption GJ 2043645.2 1542451.78 803732.43

Water consumption in total and intensity (e.g. per unit of production volume, per facility).

Standard Indicator Unit 2018 2019 2020
Total Water Withdrawal M3 6290537.24 11581660.94 3150647.83
Water Consumption M3 6290537.24 11581660.94 3150647.83
Water Consumption Intensity (By Revenue) M3/RMB TEN THOUSAND REVENUE 1.52 2.98 0.56

Total packaging material used for finished products (in tonnes) and, if applicable, with reference to per unit produced.

Standard Indicator Unit 2018 2019 2020
Packaging Material Consumption (Paper) kg 68024.14 57652.72 59048.39

Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.

Standard Indicator Unit 2016 2017 2018 2019 2020
Number of Employees in Central China people 447
Number of Employees in East China people 644
Number of Employees in North China people 732
Number of Employees in Northwest China people 308
Number of Employees in Overseas people 804
Number of Employees in South China people 629
Number of Employees in Southwest China people 469
Number of Informal Employees people 230 359 399 540 597
Number of New Employees people 2894 4184 5891 3788 5148
Number of Senior Management Employees people 248 346 362 113 160
Number of Senior Management Employees (Female) people 62 87 91 19 22
Number of Senior Management Employees (Male) people 186 259 271 94 138
Number of Total Employees people 7563 9369 12323 11872 13712
Percentage of Employees Aged 30-50 % 52.3
Percentage of Employees Aged Above 50 % 8.6
Percentage of Employees Aged Below 30 % 39.1
Percentage of Employees in Central China % 3.3
Percentage of Employees in East China % 4.7
Percentage of Employees in North China % 5.3
Percentage of Employees in Northwest China % 2.2
Percentage of Employees in Overseas % 5.9
Percentage of Employees in South China % 4.6
Percentage of Employees in Southwest China % 3.4
Percentage of Female Employees % 40 37 35 41 44
Percentage of Male Employees % 60 63 65 59 56
Percentage of New Employees % 38.3 44.7 47.8 31.9 37.6
Percentage of New Employees Aged 30-50 % 44
Percentage of New Employees Aged Above 50 % 4
Percentage of New Employees Aged Below 30 % 40
Percentage of Senior Management Employees % 3.28 3.59 2.94 0.95 1.17
Percentage of Senior Management Employees (Female) % 25 25 25 17 14
Percentage of Senior Management Employees (Male) % 75 75 75 83 86

Employee turnover rate by gender, age group and geographical region.

Standard Indicator Unit 2020
Turnover Rate of Female Employees % 26.4
Turnover Rate of Male Employees % 25

Lost days due to work injury.

Standard Indicator Unit 2010 2011 2012 2013 2014 2015 2016 2017 2018 2019 2020
Lost Time Injury Frequency Rate (LTIFR/LTIR) per 1 million square meters 1.89 0.45 0.17 0.12 0.05 0.07 0.02 0.01 0.01 0.02 0.12

The percentage of employees trained by gender and employee category (e.g. senior management, middle management).

Standard Indicator Unit
Percentage of Employees Trained %

The average training hours completed per employee by gender and employee category.

Standard Indicator Unit
Total Training Hours hours
Training Hours of ESG hours

Description of anti-corruption training provided to directors and staff.

Standard Indicator Unit
Coverage Rate of Ethical Standards and Anti-Corruption Training %
Coverage of Anti-corruption Training for Employees %
Total Hours of Anti-corruption Training hours
Total Hours of Anti-corruption Training for Employees hours