Environmental, Social and Governance Report 2020
Extracted ESG KPIs
KPIs are organized by ESG aspects.
Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2019 | 2020 | Report Pages |
|---|---|---|---|---|
| Absolute Scope 1 and 2 (market-based) GHG emissions | tCO2e | 56380 | 48840 | 50 |
| Asia Scope 2 emissions | tCO2e | 26627 | 23183 | 50 |
| Carbon intensity Tonnes per employee – Scopes 1 & 2 | tonnes/employee | 2.61 | 49 | |
| Carbon intensity kg per m2 – Scopes 1 & 2 | kg/m2 | 96.24 | 49 | |
| Carbon intensity kg per m2 – Scopes 1, 2 & 3 | kg/m2 | 100.51 | 49 | |
| Emissions from activities for which the company own and control, including combustion of fuel and operation facilities (Scope 1) tCO2e (Global excluding UK and offshore) | tCO2e | 5490 | 49 | |
| Emissions from activities for which the company own and control, including combustion of fuel and operation facilities (Scope 1) tCO2e (UK and offshore) | tCO2e | 147 | 49 | |
| Emissions from purchase of electricity, heat, steam and cooling purchased for own use (Scope 2, location based) tCO2e (Global excluding UK and offshore) | tCO2e | 42995 | 49 | |
| Emissions from purchase of electricity, heat, steam and cooling purchased for own use (Scope 2, location based) tCO2e (UK and offshore) | tCO2e | 125 | 49 | |
| Emissions from purchase of electricity, heat, steam and cooling purchased for own use (Scope 2, market based) tCO2e (Global excluding UK and offshore) | tCO2e | 42995 | 49 | |
| Emissions from purchase of electricity, heat, steam and cooling purchased for own use (Scope 2, market based) tCO2e (UK and offshore) | tCO2e | 208 | 49 | |
| Energy consumption used to calculate above emissions: kWh (Scope 1) (Global excluding UK and offshore) | kWh | 23903383 | 49 | |
| Energy consumption used to calculate above emissions: kWh (Scope 1) (UK and offshore) | kWh | 764344 | 49 | |
| Energy consumption used to calculate above emissions: kWh (Scope 2) (Global excluding UK and offshore) | kWh | 77714027 | 49 | |
| Energy consumption used to calculate above emissions: kWh (Scope 2) (UK and offshore) | kWh | 543498 | 49 | |
| Gross emissions Scope 1 | tCO2e | 5637 | 49 | |
| Gross emissions Scope 2 – Location based | tCO2e | 43120 | 49 | |
| Gross emissions Scope 2 – Market based | tCO2e | 43203 | 49 | |
| Gross emissions Scope 3 | tCO2e | 2164 | 49 | |
| Intensity ratio: tCO2e/fte (Global excluding UK and offshore) | tCO2e/fte | 2.6245 | 49 | |
| Intensity ratio: tCO2e/fte (UK and offshore) | tCO2e/fte | 1.0146 | 49 | |
| Intensity ratio: tCO2e/m2 (Global excluding UK and offshore) | tCO2e/m2 | 0.0972 | 49 | |
| Intensity ratio: tCO2e/m2 (UK and offshore) | tCO2e/m2 | 0.0484 | 49 | |
| Scope 1 and 2 emissions intensity | kg CO2e/m2 | 179 | 50 | |
| Scope 1 and 2 emissions per net lettable floor area | kg CO2e/m2 | 105.39 | 96.24 | 50 |
| Scope 3 air travel emissions | tCO2e | 1965 | 50 | |
| Scope 3 carbon emissions from total waste generated | tCO2e | 140 | 50 | |
| Total Scope 3 emissions | tCO2e | 21641 | 50 | |
| Total gross Scope 1 and Scope 2 emissions (location-based) tCO2e (Global excluding UK and offshore) | tCO2e | 48845 | 49 | |
| Total gross Scope 1 and Scope 2 emissions (location-based) tCO2e (UK and offshore) | tCO2e | 272 | 49 | |
| Total: Scopes 1 & 2 (market based) | tCO2e | 48840 | 49 | |
| Total: Scopes 1, 2 & 3 (market based) | tCO2e | 51004 | 49 |
Total hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2020 | Report Pages |
|---|---|---|---|
| Waste generated in UK and US (Scope 3 reporting) | tonnes | 749 | 50 |
Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2020 | Report Pages |
|---|---|---|---|
| UK and US waste sent to landfill | % | 62 | 50 |
Description of emissions target(s) set and steps taken to achieve them.
| Indicator | Unit | 2020 | 2030 | Report Pages |
|---|---|---|---|---|
| Estimated annual CO2e savings from energy efficiency and behavioural change projects in Asia | tCO2e | 895 | 50 | |
| Net carbon-neutral target across Scope 1 and Scope 2 emissions by end of 2030 (operational emissions, per FTE) | percent reduction | 25 | 51 | |
| Scope 1 and 2 emissions intensity reduction | % | 12.1 | 50 | |
| Scope 1 emissions reduction | % | 35 | 50 |
Water consumption in total and intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2020 | Report Pages |
|---|---|---|---|
| Absolute use of water across global occupied estate (excluding Africa) | m3 | 170648 | 50 |
| Water use intensity | m3/m2 | 0.35 | 50 |
Description of whether there is any issue in sourcing water that is fit for purpose, water efficiency target(s) set and steps taken to achieve them.
| Indicator | Unit | 2020 | Report Pages |
|---|---|---|---|
| Water use intensity reduction compared to 2019 | % | 26 | 50 |
Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.
| Indicator | Unit | 2012 | 2017 | 2018 | 2019 | 2020 | 2021 | Report Pages |
|---|---|---|---|---|---|---|---|---|
| Gender diversity, senior management, female | % | 17 | 25 | 29 | 28 | 32 | 29 | |
| Gender diversity, senior management, male | % | 83 | 75 | 71 | 72 | 68 | 29 | |
| Headcount, Chair and Independent Non-executive Directors, female | 4 | 29 | ||||||
| Headcount, Chair and Independent Non-executive Directors, male | 7 | 29 | ||||||
| Headcount, Chair and Independent Non-executive Directors, total | 11 | 29 | ||||||
| Headcount, Executive Directors, male | 3 | 29 | ||||||
| Headcount, Executive Directors, total | 3 | 29 | ||||||
| Headcount, Group Executive Committee (GEC), female | 1 | 29 | ||||||
| Headcount, Group Executive Committee (GEC), male | 6 | 29 | ||||||
| Headcount, Group Executive Committee (GEC), total | 7 | 29 | ||||||
| Headcount, Senior Managers, female | 37 | 29 | ||||||
| Headcount, Senior Managers, male | 77 | 29 | ||||||
| Headcount, Senior Managers, total | 114 | 29 | ||||||
| Headcount, Whole Company, Full Time Equivalent, female | 10326 | 29 | ||||||
| Headcount, Whole Company, Full Time Equivalent, male | 8182 | 29 | ||||||
| Headcount, Whole Company, Full Time Equivalent, non-binary | 5 | 29 | ||||||
| Headcount, Whole Company, Full Time Equivalent, total | 18687 | 29 | ||||||
| Headcount, Whole Company, Full Time Equivalent, undisclosed | 28 | 29 | ||||||
| Headcount, Whole Company, Full Time Equivalent, unspecified | 146 | 29 | ||||||
| Target for women in senior management by end of 2021 | percent | 30 | 28 | |||||
| Target for women on the Board by end of 2020 | percent | 33 | 28 | |||||
| Women in senior management | percent | 32 | 28 | |||||
| Women on the Board | percent | 29 | 28 | |||||
| Women on the Board as at 31 December 2020 | percent | 36 | 28 |
Number and rate of work-related fatalities occurred in each of the past three years including the reporting year.
| Indicator | Unit | 2020 | Report Pages |
|---|---|---|---|
| Number of dengue fever cases in Singapore during 2020 | cases | 34000 | 17 |
| Number of health and safety incidents due to manual handling case | incidents | 13 | 47 |
| Number of health and safety incidents due to road traffic accident | incidents | 16 | 47 |
| Number of health and safety incidents recorded | incidents | 30 | 47 |
Lost days due to work injury.
| Indicator | Unit | 2019 | 2020 | Report Pages |
|---|---|---|---|---|
| Number of days lost due to health and safety incidents | days | 203 | 422 | 47 |
Description of measures to review employment practices to avoid child and forced labour.
| Indicator | Unit | 2018 | 2019 | Report Pages |
|---|---|---|---|---|
| Percentage of UK procurement spend in top 100 countries exposed to territories with modern slavery risk | percent | 2.8 | 2.5 | 47 |
Description of practices relating to engaging suppliers, number of suppliers where the practices are being implemented, and how they are implemented and monitored.
| Indicator | Unit | 2020 | Report Pages |
|---|---|---|---|
| Number of small suppliers at London head office provided with accelerated payment assistance during Covid-19 | suppliers | 136 | 47 |
| Total value of accelerated payments made to small suppliers at London head office during Covid-19 | GBP | 6000000 | 47 |
Number of products and service related complaints received and how they are dealt with.
| Indicator | Unit | 2020 | Report Pages |
|---|---|---|---|
| Number of claims paid out by PRUKasih programme | households | 40429 | 17 |
Description of practices relating to observing and protecting intellectual property rights.
| Indicator | Unit | 2020 | Report Pages |
|---|---|---|---|
| Number of solutions from fintech companies evaluated for PRUFintegrate initiative | 99 | 17 |
Description of quality assurance process and recall procedures.
| Indicator | Unit | 2020 | Report Pages |
|---|---|---|---|
| PRUSn Microtakaful Jariyah benefit value for 12-month term | MYR | 1000 | 17 |
Focus areas of contribution (e.g. education, environmental concerns, labour needs, health, culture, sport).
| Indicator | Unit | 2018-2019 | 2020 | 2022 | Report Pages |
|---|---|---|---|---|---|
| Chairman’s Challenge Covid-19 Relief Fund | million Group-wide USD | 2.5 | 42 | ||
| Number of people reached by Steps Elderly Care videos | people | 42000 | 42 | ||
| Number of students engaged in Prudential RideLondon financial education and work readiness | students | 15000 | 44 | ||
| Number of underprivileged families covered by PRUSn Microtakaful Jariyah | families | 25000 | 17 | ||
| Proportion of community investment in education | percent | 20 | 42 | ||
| Proportion of community investment in emergency relief | percent | 7 | 42 | ||
| Proportion of community investment in environment | percent | 15 | 42 | ||
| Proportion of community investment in health, social and welfare issues | percent | 46 | 42 | ||
| Target number of additional children and adults to be reached by Safe Schools programme (Thailand, Cambodia, Philippines) | children and adults | 20000 | 44 |
Resources contributed (e.g. money or time) to the focus area.
| Indicator | Unit | 2013-2020 | 2019 | 2020 | Report Pages |
|---|---|---|---|---|---|
| Amount raised for charity by Prudential RideLondon | GBP | 77000000 | 3000000 | 44 | |
| Community investment activity in Asia and Africa | percent | 63 | 42 | ||
| Community investment activity in the US | percent | 35 | 42 | ||
| Direct cash donations to charitable organisations | million USD | 20.6 | 25 | 42 | |
| Group community investment spend | million USD | 29.1 | 33.2 | 42 | |
| Jackson associates contributed to relief efforts | USD | 19260 | 44 | ||
| Jackson associates volunteered hours company-wide | hours | 848 | 44 | ||
| Jackson associates volunteered hours for relief efforts | hours | 181 | 44 | ||
| Jackson donation to non-profits in Chicago, Lansing and Nashville | USD | 150000 | 42 | ||
| Jackson total community grants to support non-profits | million USD | 1.31 | 42 | ||
| Number of Steps Elderly Care videos produced | 2 | 42 | |||
| Number of families supported by Taiwan Fund for Children and Families | families | 284 | 17 | ||
| Number of vulnerable communities supported by Jackson Covid-19 Relief Fund | communities | 20 | 42 | ||
| Philippines Covid-19 Relief Fund donation to PGH Medical Foundation | million PHP | 5 | 42 | ||
| Prudential Thailand and Eastspring Thailand donation to four hospitals | million THB | 4.9 | 42 | ||
| Total payout for PRUKasih claims | MYR | 11000000 | 17 |
Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2019 | 2020 |
|---|---|---|---|
| Direct GHG Emissions (Scope 1) | tCO2e | 5637 | |
| Indirect Energy Emissions (Scope 2) | tCO2e | 43203 | |
| Scope 3 GHG Emissions (Business Travel) | tCO2e | 1965 | |
| Scope 3 GHG Emissions (Waste Generated in Operations) | tCO2e | 140 | |
| Total GHG Emissions | tCO2e | 56380 | 48840 |
| Total GHG Emissions Intensity (By Area) | tCO2e/m2 | 0.0972 | |
| Total GHG Emissions Intensity (By Employee) | tonnes/employee | 2.61 | |
| Total GHG Emissions Intensity (By FTE) | tCO2e/fte | 2.6245 | |
| Total Other Indirect Energy Emissions (Scope 3) | tCO2e | 2164 |
Total hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2020 |
|---|---|---|
| Total Hazardous Waste | tonnes | 749 |
Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2020 |
|---|---|---|
| Non-Hazardous Waste Landfilling | % | 62 |
Description of emissions target(s) set and steps taken to achieve them.
| Standard Indicator | Unit | 2020 | 2030 |
|---|---|---|---|
| Scope 1 Emissions Reduction Percentage Compared to Last Year | % | 35 | |
| Scope 1 and 2 Emissions Reduction Percentage Compared to Last Year | % | 12.1 | |
| Target Reduction in GHG Intensity Percentage by 2030 Compared to 2020 | percent | 25 |
Water consumption in total and intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2020 |
|---|---|---|
| Total Water Withdrawal | m3 | 170648 |
| Water Withdrawal Intensity | m3/m2 | 0.35 |
Description of whether there is any issue in sourcing water that is fit for purpose, water efficiency target(s) set and steps taken to achieve them.
| Standard Indicator | Unit | 2020 |
|---|---|---|
| Water Consumption Reduction Percentage Compared to Last Year | % | 26 |
Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.
| Standard Indicator | Unit | 2020 |
|---|---|---|
| Number of Female Employees | 10326 | |
| Number of Male Employees | 8182 | |
| Number of Non-binary Employees | 5 | |
| Number of Senior Management Employees | 114 | |
| Number of Senior Management Employees (Female) | 37 | |
| Number of Senior Management Employees (Male) | 77 | |
| Number of Total Employees | 18687 | |
| Percentage of Female Employees | % | 55.27 |
| Percentage of Male Employees | % | 43.79 |
| Percentage of Non-binary Employees | % | 0.03 |
Lost days due to work injury.
| Standard Indicator | Unit | 2019 | 2020 |
|---|---|---|---|
| Lost Days Due to Work-related Injuries | days | 203 | 422 |
Resources contributed (e.g. money or time) to the focus area.
| Standard Indicator | Unit | 2019 | 2020 |
|---|---|---|---|
| Donations to Disaster Relief Contributions to Public Welfare | million PHP | 5 | |
| Total Cash Donations | million PHP | 20.6 | 19260 |
| Total Social Investment | million USD | 29.1 | 33.2 |
| Total Volunteer Service Hours | hours | 848 |