Sustainability Report 2020
Extracted ESG KPIs
KPIs are organized by ESG aspects.
The types of emissions and respective emissions data.
Indicator | Unit | 2018 | 2019 | 2020 | Report Pages |
---|---|---|---|---|---|
Air Emissions - NOx (kT) | kT | 7.79 | 7.59 | 5.41 | 79 |
Air Emissions - RSP (kT) | kT | 0.2 | 0.18 | 0.13 | 79 |
Air Emissions - SO2 (kT) | kT | 2.87 | 1.94 | 1.08 | 79 |
Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
Indicator | Unit | 2018 | 2019 | 2020 | Report Pages |
---|---|---|---|---|---|
Air Emissions - CO2 (million T) | million T | 8.37 | 8.48 | 7.16 | 79 |
Air Emissions - CO2e (million T) | million T | 8.41 | 8.51 | 7.19 | 79 |
Air Emissions - CO2e per unit of electricity sold (kg/kWh) | kg/kWh | 0.8 | 0.81 | 0.71 | 79 |
Total hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
Indicator | Unit | 2018 | 2019 | 2020 | Report Pages |
---|---|---|---|---|---|
Material Hazardous Wastes - Other material hazardous wastes recorded in volume for disposal (litre) | litre | 3400 | 19800 | 79 | |
Material Hazardous Wastes - Other material hazardous wastes recorded in weight for disposal (kg) | kg | 17459 | 23694 | 53248 | 79 |
Material Hazardous Wastes - Other material hazardous wastes recorded in weight for recycle (kg) | kg | 850 | 79 | ||
Material Hazardous Wastes - Waste oil collected for disposal (litre) | litre | 88687 | 132087 | 82700 | 79 |
Material Hazardous Wastes - Waste oil collected for recycle (litre) | litre | 3000 | 2000 | 79 |
Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
Indicator | Unit | 2018 | 2019 | 2020 | Report Pages |
---|---|---|---|---|---|
Material Non-Hazardous Wastes - Ash collected for industrial uses (kT) | kT | 237 | 230 | 154 | 79 |
Material Non-Hazardous Wastes - Ash produced (kT) | kT | 235 | 230 | 153 | 79 |
Material Non-Hazardous Wastes - Gypsum produced/collected for industrial uses (kT) | kT | 69 | 70 | 39 | 79 |
Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).
Indicator | Unit | 2018 | 2019 | 2020 | Report Pages |
---|---|---|---|---|---|
Certificate Accreditation - Number of ISO 50001 certificates | 1 | 1 | 1 | 79 | |
Certificate Accreditation - Number of ISO 55001 certificates | 2 | 2 | 2 | 79 | |
Electricity Supply Reliability - Supply reliability rating (%) | % | 99.9999 | 99.9999 | 99.9999 | 79 |
Electricity Supply Reliability - Unplanned customer minutes lost (minutes) | minutes | 0.6 | 0.6 | 0.3 | 79 |
Fuel Consumed - Coal & oil (TJ) | TJ | 80405 | 82996 | 59472 | 79 |
Fuel Consumed - Gas (TJ) | TJ | 30011 | 27568 | 40981 | 79 |
Installed Capacity - Coal & oil (MW) | MW | 2555 | 2555 | 2555 | 79 |
Installed Capacity - Gas (MW) | MW | 680 | 680 | 1060 | 79 |
Installed Capacity - Renewable energy (MW) | MW | 1.8 | 1.8 | 1.8 | 79 |
Water consumption in total and intensity (e.g. per unit of production volume, per facility).
Indicator | Unit | 2018 | 2019 | 2020 | Report Pages |
---|---|---|---|---|---|
Water Consumption/Discharge - Sea water withdrawal & discharge (million m3) | million m3 | 2031 | 1930 | 1738 | 79 |
Water Consumption/Discharge - Town water consumption (million m3) | million m3 | 2.19 | 2.35 | 1.87 | 79 |
Water Consumption/Discharge - Wastewater discharge (million m3) | million m3 | 0.15 | 0.26 | 0.25 | 79 |
Description of energy use efficiency target(s) set and steps taken to achieve them.
Indicator | Unit | 2018 | 2019 | 2020 | Report Pages |
---|---|---|---|---|---|
Performance - Plant availability (%) | % | 90.7 | 90.9 | 89.5 | 79 |
Performance - Thermal efficiency (%) | % | 35.6 | 35.5 | 37.6 | 79 |
Performance - Transmission and distribution losses (%) | % | 3.4 | 3.4 | 3.4 | 79 |
Description of whether there is any issue in sourcing water that is fit for purpose, water efficiency target(s) set and steps taken to achieve them.
Indicator | Unit | 2018 | 2019 | 2020 | Report Pages |
---|---|---|---|---|---|
Performance - Electricity sold (millions of kWh) | millions of kWh | 10537 | 10519 | 10134 | 79 |
Description of the significant impacts of activities on the environment and natural resources and the actions taken to manage them.
Indicator | Unit | 2018 | 2019 | 2020 | Report Pages |
---|---|---|---|---|---|
Certificate Accreditation - Number of ISO 14001 certificates | 3 | 3 | 3 | 79 |
Lost days due to work injury.
Indicator | Unit | 2018 | 2019 | 2020 | Report Pages |
---|---|---|---|---|---|
Health & Safety - Longest period without a lost time injury (no. of days) | days | 872 | 872 | 349 | 79 |
Health & Safety - Lost Time Injury Frequency Rate (LTIFR) (per 200000 employee-hours) | per 200000 employee-hours | 0.05 | 0.05 | 0.17 | 79 |
Health & Safety - Lost Time Injury Severity Rate (LTISR) (per 200000 employee-days) | per 200000 employee-days | 0.05 | 1 | 19.35 | 79 |
Health & Safety - Number of days lost/charged (no. of employee-days) | employee-days | 1 | 19 | 348 | 79 |
Health & Safety - Number of lost time injuries | 1 | 1 | 3 | 79 | |
Health & Safety - Number of reported traffic accidents (no. of cases) | cases | 7 | 6 | 7 | 79 |
Health & Safety - Traffic Accident Frequency Rate (TAFR) (no. of cases per million km travelled) | cases per million km travelled | 3.8 | 3.4 | 3.8 | 79 |
Description of occupational health and safety measures adopted, and how they are implemented and monitored.
Indicator | Unit | 2018 | 2019 | 2020 | Report Pages |
---|---|---|---|---|---|
Health & Safety - Number of ISO 45001 / OHSAS 18001 certificates | 1/2 | 3/0 | 3/0 | 79 |
Number of products and service related complaints received and how they are dealt with.
Indicator | Unit | 2018 | 2019 | 2020 | Report Pages |
---|---|---|---|---|---|
Customer Service - Average rating of customer satisfaction level (5-point scale) | 4.6 | 4.6 | 4.7 | 79 | |
Customer Service - Number of customers (thousands) | thousands | 579 | 581 | 583 | 79 |
Customer Service - Number of pledged service standards | 18 | 18 | 18 | 79 | |
Customer Service - Percentage achieved (%) | % | 100 | 100 | 100 | 79 |
Description of quality assurance process and recall procedures.
Indicator | Unit | 2018 | 2019 | 2020 | Report Pages |
---|---|---|---|---|---|
Certificate Accreditation - Number of ISO 9001 certificates | 8 | 8 | 8 | 79 |
Description of consumer data protection and privacy policies, and how they are implemented and monitored.
Indicator | Unit | 2018 | 2019 | 2020 | Report Pages |
---|---|---|---|---|---|
Certificate Accreditation - Number of ISO 27001 certificates | 1 | 1 | 1 | 79 |
Description of preventive measures and whistle-blowing procedures, and how they are implemented and monitored.
Indicator | Unit | 2018 | 2019 | 2020 | Report Pages |
---|---|---|---|---|---|
Licence Compliance - Percentage of Compliance (%) | % | 100 | 100 | 100 | 79 |
The types of emissions and respective emissions data.
Standard Indicator | Unit | 2018 | 2019 | 2020 |
---|---|---|---|---|
Airborne Particulate Matter (PM) Emissions | kT | 0.2 | 0.18 | 0.13 |
NOâ‚“ Emissions | kT | 7.79 | 7.59 | 5.41 |
SOâ‚“ Emissions | kT | 2.87 | 1.94 | 1.08 |
Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
Standard Indicator | Unit | 2018 | 2019 | 2020 |
---|---|---|---|---|
Direct GHG Emissions (Scope 1) | million T | 8.37 | 8.48 | 7.16 |
Total GHG Emissions | million T | 8.41 | 8.51 | 7.19 |
Total GHG Emissions Intensity (By Product Volume) | kg/kWh | 0.8 | 0.81 | 0.71 |
Total hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
Standard Indicator | Unit | 2018 | 2019 | 2020 |
---|---|---|---|---|
Hazardous Waste Disposed | litre | 17459 | 23694 | 53248 |
Hazardous Waste Recycled | litre | 850 | 2000 |
Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
Standard Indicator | Unit | 2018 | 2019 | 2020 |
---|---|---|---|---|
Non-Hazardous Waste Recycled | kT | 69 | 70 | 39 |
Non-Hazardous Waste Reused | kT | 237 | 230 | 154 |
Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).
Standard Indicator | Unit | 2018 | 2019 | 2020 |
---|---|---|---|---|
Fossil Fuel Consumption | TJ | 110416 | 110564 | 100453 |
Natural Gas Consumption | TJ | 30011 | 27568 | 40981 |
Total Direct Energy Consumption | TJ | 110416 | 110564 | 100453 |
Total Energy Consumption | TJ | 110416 | 110564 | 100453 |
Total Non-Renewable Fuel Consumption | TJ | 110416 | 110564 | 100453 |
Water consumption in total and intensity (e.g. per unit of production volume, per facility).
Standard Indicator | Unit | 2018 | 2019 | 2020 |
---|---|---|---|---|
Municipal Water Consumption | million m3 | 2.19 | 2.35 | 1.87 |
Seawater Withdrawal | million m3 | 2031 | 1930 | 1738 |
Total Wastewater Discharge | million m3 | 0.15 | 0.26 | 0.25 |
Lost days due to work injury.
Standard Indicator | Unit | 2018 | 2019 | 2020 |
---|---|---|---|---|
Lost Days Due to Work-related Injuries | employee-days | 1 | 19 | 348 |
Lost Time Injury Frequency Rate (LTIFR/LTIR) | per 200000 employee-hours | 0.05 | 0.05 | 0.17 |
Number of Work-related Injuries | 1 | 1 | 3 |