Environmental, Social and Governance Report 2020
Extracted ESG KPIs
KPIs are organized by ESG aspects.
Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2019 | 2020 | Report Pages |
|---|---|---|---|---|
| Direct greenhouse gas emissions (Scope 1) (tons) | tons | 1751.96 | 728.9 | 80 |
| Externally sourced electricity (tons) | tons | 34457.49 | 21116.33 | 80 |
| Greenhouse gas emissions per unit of operating income (Scope 1 and 2) (tons/RMB million) | tons/RMB million | 0.47 | 0.27 | 80 |
| Indirect greenhouse gas emissions (Scope 1&2) (tons) | tons | 36209.45 | 21845.23 | 80 |
| Indirect greenhouse gas emissions (Scope 2) (tons) | tons | 34457.49 | 21116.33 | 80 |
Total hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2019 | 2020 | Report Pages |
|---|---|---|---|---|
| Annual total hazardous waste per unit of operating income (tons/RMB million) | tons/RMB million | 1.19 | 1.34 | 82 |
| Discarded lead-acid batteries (tons) | tons | 91160.4 | 108673.2 | 82 |
| Total hazardous waste (tons) | tons | 91160.4 | 108673.2 | 82 |
Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2019 | 2020 | Report Pages |
|---|---|---|---|---|
| Annual total non-hazardous waste per unit of operating income (tons/RMB million) | tons/RMB million | 0.056 | 0.048 | 82 |
| Discarded air conditioners from the shelter (tons) | tons | 2205.19 | 1852.14 | 82 |
| Discarded electronic products (tons) | tons | 0.84 | 14.93 | 82 |
| Office paper (tons) | tons | 661.38 | 550.63 | 82 |
| Office supplies consumption (tons) | tons | 3.89 | 2.47 | 82 |
| Total amount of non-hazardous waste in office space (tons) | tons | 666.11 | 568.03 | 82 |
| Total non-hazardous waste (tons) | tons | 4304.49 | 3898.87 | 82 |
| Total non-hazardous waste from the shelter at the site (tons) | tons | 3638.38 | 3330.84 | 82 |
| Waste switching power supply in the shelter (tons) | tons | 1433.19 | 1478.7 | 82 |
Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2019 | 2020 | Report Pages |
|---|---|---|---|---|
| Direct energy consumption (MWh) | MWh | 8959.79 | 3727.71 | 81 |
| Energy consumption (MWh) | MWh | 62794.54 | 37815.43 | 81 |
| Energy consumption per unit of operating income (MWh/RMB million) | MWh/RMB million | 0.82 | 0.47 | 81 |
| Externally sourced electricity (MWh) | MWh | 53834.75 | 34087.72 | 81 |
| Indirect energy consumption (MWh) | MWh | 53834.75 | 34087.72 | 81 |
| Natural gas (MWh) | MWh | 8959.79 | 3727.71 | 81 |
| Natural gas (tons) | tons | 1751.96 | 728.9 | 80 |
| Percentage of 5G base station demand satisfied by renovating existing sites | percent | 97% | 16 | |
| Total 5G base stations construction demand received to date | base stations | 766000 | 16 | |
| Tower tenancy ratio | 1.66 | 16 |
Water consumption in total and intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2019 | 2020 | Report Pages |
|---|---|---|---|---|
| Water consumption (tons) | tons | 1030940.46 | 573380.31 | 81 |
| Water consumption per unit of operating income (tons/RMB million) | tons/RMB million | 13.49 | 7.07 | 81 |
Description of energy use efficiency target(s) set and steps taken to achieve them.
| Indicator | Unit | 2020 | Report Pages |
|---|---|---|---|
| Annual electricity cost saving of 5G shared passive DAS compared to 4T4R active small cells | 70% | 47 | |
| Hardware cost saving in power supply system due to modular design | 4% | 47 | |
| Installation space saving due to modular design in power supply system | 36% | 47 | |
| Investment saved by sparing towers from building | billion RMB | 150.5 | 16 |
Description of the significant impacts of activities on the environment and natural resources and the actions taken to manage them.
| Indicator | Unit | 2020 | Report Pages |
|---|---|---|---|
| 5G base station projects undertaken | projects | 501000 | 16 |
| Land saved by sparing towers from building | mu | 44000 | 16 |
| Number of trainees in flood control training sessions | 48000 | 90 | |
| Total number of towers spared from building | towers | 840000 | 16 |
Description of the significant climate-related issues which have impacted, and those which may impact, the issuer, and the actions taken to manage them.
| Indicator | Unit | 2020 | Report Pages |
|---|---|---|---|
| Number of diesel engines put aside for emergency communication support against natural disasters | 116000 | 90 |
Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.
| Indicator | Unit | 2020 | Report Pages |
|---|---|---|---|
| Co-location rate of newly-built towers | percent | 80% | 16 |
| Number of employees granted grade-1 qualification certificate for business cooperation positions | employees | 339 | 100 |
| Number of employees granted grade-1 qualification certificate for regional positions | employees | 3796 | 100 |
Employee turnover rate by gender, age group and geographical region.
| Indicator | Unit | 2020 | Report Pages |
|---|---|---|---|
| Change in network exit rate compared to 2019 | -9.6% | 70 | |
| Network exit rate | 4.7% | 70 |
Description of occupational health and safety measures adopted, and how they are implemented and monitored.
| Indicator | Unit | 2020 | Report Pages |
|---|---|---|---|
| Number of emergency drills conducted with local telecommunications administrations and TSPs | 104 | 90 | |
| Number of flood control training sessions conducted | 547 | 90 | |
| Number of hazard investigations conducted on tower sites | 1551000 | 90 | |
| Number of sites with rectifications made against serious potential risks | 39000 | 90 |
The percentage of employees trained by gender and employee category (e.g. senior management, middle management).
| Indicator | Unit | 2020 | Report Pages |
|---|---|---|---|
| Approximate cumulative number of trainees in management and expertise video training | trainees | 18000 | 100 |
| Number of cities covered by video training for local managers | cities | 300 | 100 |
| Number of induction training courses developed for Set-Sail Program | courses | 13 | 100 |
| Number of local managers covered by video training | managers | 1200 | 100 |
| Number of management and expertise video training sessions held | sessions | 7 | 100 |
| Number of people trained in Set-Sail Program induction training courses | people | 3000 | 100 |
| Number of professional and technical job qualification certification events held | events | 2 | 100 |
Number of suppliers by geographical region.
| Indicator | Unit | 2020 | Report Pages |
|---|---|---|---|
| Number of suppliers (from Hong Kong, Macau and Taiwan or overseas) | 38 | 63 | |
| Number of suppliers (in mainland China) | 136866 | 63 |
Number of products and service related complaints received and how they are dealt with.
| Indicator | Unit | 2020 | Report Pages |
|---|---|---|---|
| Annual average monthly inventory turnover | % | 144% | 63 |
| Customer complaint resolution rate | 99.3% | 70 | |
| Customer satisfaction rate | 99.9% | 70 | |
| Peak download rate of 21R 5G shared passive DAS | Mbps | 800 | 47 |
| Total complaint-related work orders issued nationwide | 52000 | 70 |
Focus areas of contribution (e.g. education, environmental concerns, labour needs, health, culture, sport).
| Indicator | Unit | 2020 | Report Pages |
|---|---|---|---|
| Construction cost saving of 5G shared passive DAS compared to 4T4R active small cells | 60% | 47 | |
| Number of disaster relief employees put aside for emergency communication support against natural disasters | 73000 | 90 | |
| Number of flood containing sandbags put aside for emergency communication support against natural disasters | 100000 | 90 | |
| Number of youth volunteer activities carried out | activities | 863 | 84 |
Resources contributed (e.g. money or time) to the focus area.
| Indicator | Unit | 2020 | Report Pages |
|---|---|---|---|
| Number of participants in various volunteer activities (cumulative basis) | people | 8826 | 84 |
| Number of registered youth volunteers (employees) | people | 2894 | 84 |
| Number of vehicles put aside for emergency communication support against natural disasters | 28000 | 90 | |
| Value of agricultural products bought from poverty-stricken areas by Headquarters and provincial branches | million RMB | 4.6 | 90 |
| Value of agricultural products promoted from poverty-stricken areas | million RMB | 2.71 | 90 |
Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2019 | 2020 |
|---|---|---|---|
| Direct GHG Emissions (Scope 1) | tons | 1751.96 | 728.9 |
| Indirect Energy Emissions (Scope 2) | tons | 34457.49 | 21116.33 |
| Total GHG Emissions | tons | 36209.45 | 21845.23 |
| Total GHG Emissions Intensity (By Revenue) | tons/RMB million | 0.47 | 0.27 |
Total hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2019 | 2020 |
|---|---|---|---|
| Hazardous Waste (Used Batteries) | tons | 91160.4 | 108673.2 |
| Total Hazardous Waste | tons | 91160.4 | 108673.2 |
| Total Hazardous Waste Intensity (By Revenue) | tons/RMB million | 1.19 | 1.34 |
Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2019 | 2020 |
|---|---|---|---|
| Non-Hazardous Waste (Electronic Waste) | tons | 0.84 | 14.93 |
| Non-Hazardous Waste (Office Waste) | tons | 666.11 | 568.03 |
| Paper Waste | tons | 661.38 | 550.63 |
| Total Non-Hazardous Waste Disposed | tons | 4304.49 | 3898.87 |
| Total Non-Hazardous Waste Intensity (By Revenue) | tons/RMB million | 0.056 | 0.048 |
Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2019 | 2020 |
|---|---|---|---|
| Energy Consumption Intensity (By Revenue) | MWh/RMB million | 0.82 | 0.47 |
| Natural Gas Consumption | MWh | 8959.79 | 3727.71 |
| Purchased Electricity | MWh | 53834.75 | 34087.72 |
| Total Direct Energy Consumption | MWh | 8959.79 | 3727.71 |
| Total Energy Consumption | MWh | 62794.54 | 37815.43 |
| Total Indirect Energy Consumption | MWh | 53834.75 | 34087.72 |
Water consumption in total and intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2019 | 2020 |
|---|---|---|---|
| Water Consumption | tons | 1030940.46 | 573380.31 |
| Water Consumption Intensity (By Revenue) | tons/RMB million | 13.49 | 7.07 |
Description of energy use efficiency target(s) set and steps taken to achieve them.
| Standard Indicator | Unit | 2020 |
|---|---|---|
| Electricity Usage Reduction Percentage Compared to Last Year | percent | 70 |
Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.
| Standard Indicator | Unit |
|---|---|
| Number of Employees Aged 30-50 | persons |
| Number of Employees Aged Above 50 | persons |
| Number of Employees Aged Below 30 | persons |
| Number of Employees in Central China | persons |
| Number of Employees in East China | persons |
| Number of Employees in Hong Kong | persons |
| Number of Employees in North China | persons |
| Number of Employees in Northeast China | persons |
| Number of Employees in Northwest China | persons |
| Number of Employees in South China | persons |
| Number of Employees in Southwest China | persons |
| Number of Female Employees | persons |
| Number of Male Employees | persons |
| Number of Total Employees | persons |
| Percentage of Employees Aged 30-50 | percent |
| Percentage of Employees Aged Above 50 | percent |
| Percentage of Employees Aged Below 30 | percent |
| Percentage of Employees in Central China | percent |
| Percentage of Employees in East China | percent |
| Percentage of Employees in Hong Kong | percent |
| Percentage of Employees in North China | percent |
| Percentage of Employees in Northeast China | percent |
| Percentage of Employees in Northwest China | percent |
| Percentage of Employees in South China | percent |
| Percentage of Employees in Southwest China | percent |
| Percentage of Female Employees | percent |
| Percentage of Male Employees | percent |
Employee turnover rate by gender, age group and geographical region.
| Standard Indicator | Unit |
|---|---|
| Turnover Rate of Employees Aged 30-50 | % |
| Turnover Rate of Employees Aged Below 30 | % |
| Turnover Rate of Employees in Central China | % |
| Turnover Rate of Employees in East China | % |
| Turnover Rate of Employees in North China | % |
| Turnover Rate of Employees in Northeast China | % |
| Turnover Rate of Employees in Northwest China | % |
| Turnover Rate of Employees in South China | % |
| Turnover Rate of Employees in Southwest China | % |
| Turnover Rate of Female Employees | % |
| Turnover Rate of Male Employees | % |
| Turnover Rate of Total Employees | % |
Description of occupational health and safety measures adopted, and how they are implemented and monitored.
| Standard Indicator | Unit | 2020 |
|---|---|---|
| Number of Production Safety Emergency Drills | 104 |
Number of suppliers by geographical region.
| Standard Indicator | Unit | 2020 |
|---|---|---|
| Number of Suppliers in Mainland China | 136866 | |
| Number of Total Suppliers | 136904 |
Number of products and service related complaints received and how they are dealt with.
| Standard Indicator | Unit | 2020 |
|---|---|---|
| Complaints Handling Rate | % | 99.3 |
| Total Number of Customer Complaints | 52000 |
Resources contributed (e.g. money or time) to the focus area.
| Standard Indicator | Unit | 2020 |
|---|---|---|
| Investment in Targeted Poverty Alleviation | million RMB | 4.6 |
| Number of Participations in Volunteer Activities | people | 8826 |
| Number of Volunteers among Employees | people | 2894 |