Corporate Social Responsibility Report 2020
Extracted ESG KPIs
KPIs are organized by ESG aspects.
Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2018 | 2019 | 2020 | Report Pages |
|---|---|---|---|---|---|
| Carbon dioxide equivalent emission reduction | 10000 tons | 6926.12 | 7233.31 | 7388.66 | 36 |
| Direct emissions (Scope 1) | tons | 17518.07 | 17936.84 | 18615.57 | 36 |
| Indirect emissions (Scope 2) | tons | 244028.93 | 254092.19 | 332461.31 | 36 |
| Standard coal equivalent emission reduction | 10000 tons | 3011.71 | 3196.96 | 3506.48 | 36 |
| Total greenhouse gas emissions (Scope 1 & 2) | tons | 261547 | 272029.03 | 351076.88 | 36 |
| Total greenhouse gas emissions per employee (Scope 1 & 2) | tons per person | 7.38 | 7.41 | 3.79 | 36 |
| increase in carbon dioxide emissions reduced by green credit projects over the previous year | million tons | 1.5535 | 11 |
Total hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2018 | 2019 | 2020 | Report Pages |
|---|---|---|---|---|---|
| Annual total amount of hazardous waste consumed per employee (tons/person) | tons/person | 0.001 | 0.001 | 0.0004 | 37 |
| Hazardous waste (tons) | tons | 20.58 | 19.46 | 36.06 | 37 |
| Waste batteries (tons) | tons | 2.19 | 2.3 | 4.35 | 37 |
Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2018 | 2019 | 2020 | Report Pages |
|---|---|---|---|---|---|
| Annual paper consumption per employee (tons/person) | tons/person | 0.06 | 0.06 | 0.034 | 38 |
| Annual total harmless waste consumption per employee (tons/person) | tons/person | 0.01 | 0.011 | 0.007 | 37 |
| Counter use (tons) | tons | 547.2 | 482.8 | 708.24 | 38 |
| Discarded electronic devices (tons) | tons | 173.67 | 244.64 | 445.03 | 37 |
| Discarded office supplies (tons) | tons | 7.18 | 6.99 | 10.44 | 37 |
| Discarded toner cartridges (tons) | tons | 20.58 | 19.46 | 36.06 | 37 |
| Harmless waste (tons) | tons | 371.47 | 409.31 | 689.65 | 37 |
| Office use (tons) | tons | 1730 | 1688.55 | 2435.37 | 38 |
| Total paper consumption (tons) | tons | 2277.2 | 2171.35 | 3143.61 | 38 |
Description of emissions target(s) set and steps taken to achieve them.
| Indicator | Unit | 2018 | 2019 | 2020 | Report Pages |
|---|---|---|---|---|---|
| Ammonia and nitrogen reduction | 10000 tons | 3.87 | 3.54 | 4.8 | 36 |
| COD emission reduction | 10000 tons | 29.63 | 33.44 | 99.37 | 36 |
| Nitric oxides emission reduction | 10000 tons | 3.96 | 30.65 | 90.22 | 36 |
| Sulfur dioxide emission reduction | 10000 tons | 24.73 | 60.09 | 87.23 | 36 |
| carbon dioxide emissions reduced by green credit projects | million tons | 73.8866 | 11 |
Description of how hazardous and non-hazardous wastes are handled, and a description of reduction target(s) set and steps taken to achieve them.
| Indicator | Unit | 2018 | 2019 | 2020 | Report Pages |
|---|---|---|---|---|---|
| Scrapped vehicles (tons) | tons | 188.43 | 155.38 | 229.83 | 37 |
Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2018 | 2019 | 2020 | Report Pages |
|---|---|---|---|---|---|
| Annual total energy consumption per employee (MWh/person) | MWh/person | 12.6 | 11.94 | 5.95 | 38 |
| Coal | tons | 1.58 | 1.59 | 7.92 | 36 |
| Coal (MWh) | MWh | 4.65 | 4.65 | 23.25 | 37 |
| Diesel | tons | 2952.12 | 3917.94 | 1876.92 | 36 |
| Diesel (MWh) | MWh | 11703.93 | 14477.82 | 7148 | 37 |
| Direct energy consumption (MWh) | MWh | 78505.55 | 79633.36 | 84479.09 | 37 |
| Energy consumption (MWh) | MWh | 446323.04 | 438501.83 | 551005.25 | 37 |
| External power purchase | tons | 244028.93 | 254092.19 | 332461.31 | 36 |
| External power purchase (MWh) | MWh | 367817.49 | 358868.47 | 466526.16 | 38 |
| Gasoline | tons | 7092.32 | 6179.63 | 7770.85 | 36 |
| Gasoline (MWh) | MWh | 28712.86 | 25088.68 | 31537.76 | 38 |
| Indirect energy consumption (MWh) | MWh | 367817.49 | 358868.47 | 466526.16 | 38 |
| Liquefied petroleum gas | tons | 214.05 | 34.49 | 85.27 | 36 |
| Liquefied petroleum gas (MWh) | MWh | 965.67 | 155.6 | 384.71 | 37 |
| Loan to Ansteel Energy-saving for energy management financing project | million RMB | 70 | 50 | ||
| Natural gas | tons | 7258 | 7803.19 | 8874.61 | 36 |
| Natural gas (MWh) | MWh | 37118.44 | 39906.61 | 45385.38 | 37 |
Water consumption in total and intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2018 | 2019 | 2020 | Report Pages |
|---|---|---|---|---|---|
| Annual municipal tap water consumption per employee (tons/person) | tons/person | 64.36 | 66.03 | 38.65 | 38 |
| Water consumption (tons) | tons | 2280545.68 | 2424149.36 | 3581566.03 | 38 |
| Water saving | 10000 tons | 123.06 | 6629.9 | 11333.87 | 36 |
Description of energy use efficiency target(s) set and steps taken to achieve them.
| Indicator | Unit | 2020 | Report Pages |
|---|---|---|---|
| Bank's green credit projects saved standard coal | million tons | 35.0648 | 11 |
| increase in standard coal saved by green credit projects over the previous year | million tons | 3.0952 | 11 |
Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.
| Indicator | Unit | 2018 | 2019 | 2020 | Report Pages |
|---|---|---|---|---|---|
| Additional labor contractors (persons) | persons | 3937 | 3774 | 3556 | 39 |
| Employees above 60 (persons) | persons | 191 | 199 | 161 | 39 |
| Employees aged 31-40 (persons) | persons | 88190 | 93704 | 100037 | 39 |
| Employees aged 41-50 (persons) | persons | 129481 | 117718 | 105665 | 39 |
| Employees aged 51-59 (persons) | persons | 51076 | 60952 | 69859 | 39 |
| Employees below 30 (persons) | persons | 77033 | 74583 | 73949 | 39 |
| Employees in Bohai Rim (persons) | persons | 57478 | 57268 | 57346 | 39 |
| Employees in Central China (persons) | persons | 77865 | 77720 | 78228 | 39 |
| Employees in Head Office (persons) | persons | 13643 | 13626 | 13842 | 39 |
| Employees in Northeastern China (persons) | persons | 35116 | 34961 | 34650 | 39 |
| Employees in Pearl River Delta (persons) | persons | 43618 | 44300 | 44833 | 39 |
| Employees in Western China (persons) | persons | 65625 | 66570 | 67348 | 39 |
| Employees in Yangtze River Delta (persons) | persons | 51641 | 51654 | 52083 | 39 |
| Employees overseas (persons) | persons | 985 | 1057 | 1341 | 39 |
| Employees serving as poverty alleviation officials | employees | 1622 | 10 | ||
| Ethnic minority employees (persons) | persons | 19138 | 19689 | 20382 | 39 |
| Female employees (persons) | persons | 188307 | 188850 | 189641 | 39 |
| Foreign employees (persons) | persons | 763 | 811 | 1034 | 40 |
| Male employees (persons) | persons | 157664 | 158306 | 160030 | 39 |
| New employees (persons) | persons | 12234 | 15290 | 16397 | 40 |
| Number of banking outlets worldwide | 14977 | 14912 | 14741 | 35 | |
| Number of branches with the wheelchair ramp | 10056 | 10684 | 10904 | 42 | |
| Number of inclusive finance loan customers | 10000 | 101.79 | 132.51 | 170.03 | 35 |
| Number of small and micro enterprises enjoying inclusive finance loans | million | 1.7 | 12 | ||
| People returning to countryside to set up businesses | million | 1.31 | 10 | ||
| Return on average assets | % | 1.13 | 1.11 | 1.02 | 35 |
| Return on average equity | % | 14.04 | 13.18 | 12.12 | 35 |
| Total assets | RMB trillion | 23.22 | 25.44 | 28.13 | 35 |
| Total number of employees (persons) | persons | 345971 | 347156 | 349671 | 39 |
| Workers Harbours cumulatively | locations | 14200 | 10 |
Employee turnover rate by gender, age group and geographical region.
| Indicator | Unit | 2018 | 2019 | 2020 | Report Pages |
|---|---|---|---|---|---|
| Female turnover rate (%) | % | 1.7 | 40 | ||
| Male turnover rate (%) | % | 1.5 | 40 | ||
| Overall turnover rate (%) | % | 3 | 1.9 | 1.6 | 40 |
| Turnover rate 26-35 (%) | % | 6.1 | 3.8 | 2.9 | 40 |
| Turnover rate 36-45 (%) | % | 2 | 1.2 | 0.8 | 40 |
| Turnover rate 46-54 (%) | % | 0.6 | 0.4 | 0.3 | 40 |
| Turnover rate Bohai Rim (%) | % | 1.6 | 1.6 | 1.3 | 40 |
| Turnover rate Central China (%) | % | 1.8 | 1.5 | 1.2 | 40 |
| Turnover rate Head Office (%) | % | 7.5 | 5.3 | 2.6 | 40 |
| Turnover rate Northeastern China (%) | % | 1.2 | 1.1 | 1 | 40 |
| Turnover rate Overseas (%) | % | 9.1 | 9.7 | 9 | 40 |
| Turnover rate Pearl River Delta (%) | % | 2.3 | 2.1 | 1.5 | 40 |
| Turnover rate Western China (%) | % | 1.9 | 1.6 | 1.5 | 40 |
| Turnover rate Yangtze River Delta (%) | % | 3.7 | 3.1 | 2.8 | 40 |
| Turnover rate above 55 (%) | % | 0.2 | 0.2 | 0.2 | 40 |
| Turnover rate below 25 (%) | % | 5.9 | 5.1 | 5.5 | 40 |
Number and rate of work-related fatalities occurred in each of the past three years including the reporting year.
| Indicator | Unit | 2018 | 2019 | 2020 | Report Pages |
|---|---|---|---|---|---|
| Business death ratio | % | 0.001 | 0.003 | 0.002 | 41 |
| Death toll on business (persons) | persons | 4 | 11 | 8 | 41 |
Lost days due to work injury.
| Indicator | Unit | 2018 | 2019 | 2020 | Report Pages |
|---|---|---|---|---|---|
| Working days affected as a result of work injuries | days | 15889 | 19753 | 21093 | 41 |
The percentage of employees trained by gender and employee category (e.g. senior management, middle management).
| Indicator | Unit | 2018 | 2019 | 2020 | Report Pages |
|---|---|---|---|---|---|
| Business managers and lower levels (number of persons) - online training | persons | 299408 | 309724 | 330607 | 41 |
| Employees attending training (number of trainees) - on-site training | trainees | 1305351 | 1210863 | 24932 | 41 |
| External expert participation rate (%) | % | 4.23 | 7.55 | 6.68 | 42 |
| Free 'Zhiminchunlian' training sessions by CCB University | sessions | 43300 | 10 | ||
| Medical service platform 'Yunongtong' schools | schools | 1381 | 10 | ||
| People benefiting from CCB University training | million | 3.31 | 10 | ||
| Training sessions delivered for over 600000 'Yunongtong' business owners | persons | 600000 | 10 |
The average training hours completed per employee by gender and employee category.
| Indicator | Unit | 2018 | 2019 | 2020 | Report Pages |
|---|---|---|---|---|---|
| Tier-one branches and departments of the Head Office (number of persons) - online training | persons | 253 | 648 | 946 | 41 |
| Tier-two branches, departments of tier-one branches, and divisions of the Head Office (number of persons) - online training | persons | 8023 | 11919 | 13534 | 41 |
Description of steps taken to eliminate such practices when discovered.
| Indicator | Unit | 2020 | Report Pages |
|---|---|---|---|
| Migrant workers enabled to receive wages on time during the pandemic | million | 7.68 | 10 |
Number of suppliers by geographical region.
| Indicator | Unit | 2018 | 2019 | 2020 | Report Pages |
|---|---|---|---|---|---|
| Balance of Bank's industrial loans for targeted poverty alleviation as well as property relief for impoverished people | RMB billion | 284.2 | 12 | ||
| Balance of Bank's targeted poverty alleviation loans | RMB billion | 283.5 | 12 | ||
| Balance of RMB settled online supply chain loans | billion RMB | 560 | 10 | ||
| Balance of agriculture-related loans | RMB 100 million, trillion RMB | 17646.5 | 18124.89 | 20888 | 10, 35 |
| Balance of green loans | RMB 100million | 10422.6 | 11758.02 | 13427.07 | 36 |
| Balance of inclusive finance loans | RMB 100 million | 6100.74 | 9631.55 | 14523.55 | 35 |
| Balance of inclusive finance loans granted to small and micro enterprises | RMB billion | 1845.4 | 12 | ||
| Balance of loans granted to small and micro enterprises | trillion RMB | 1.45 | 10 | ||
| Balance of personal housing loans | RMB 100 million | 47535.95 | 53050.95 | 58308.54 | 35 |
| Balance of real estate development loans for indemnificatory housing | RMB 100 million | 1313.22 | 1521 | 1421.96 | 35 |
| Balance of shantytown renovation loan | RMB 100 million | 1199.52 | 1402.94 | 1276.9 | 35 |
| Credit loans granted for 24/7 customers | billion RMB | 14.7 | 10 | ||
| Financial transaction migration rate via electronic channels (%) | % | 92.66 | 94.77 | 96.57 | 38 |
| Local supplier procurement expenditure as a percentage of the total | % | 99.92 | 99.92 | 99.63 | 41 |
| Number of self-service bank branches | 28238 | 27126 | 25529 | 42 | |
| Number of suppliers in Central China | 87 | 1068 | 3544 | 41 | |
| Number of suppliers in Northeastern China | 34 | 719 | 2533 | 41 | |
| Number of suppliers in Western China | 52 | 1883 | 5088 | 41 | |
| Number of suppliers in the Bohai Rim | 1867 | 1593 | 4366 | 41 | |
| Number of suppliers in the Pearl River Delta | 294 | 2608 | 4874 | 41 | |
| Number of suppliers in the Yangtze River Delta | 518 | 2060 | 6584 | 41 | |
| Payment to suppliers | RMB 100 million | 48.82 | 52.75 | 128.5 | 35 |
| Share of small and micro enterprises served | % | over 90 | 10 | ||
| Year-on-year growth rate of Bank's targeted poverty alleviation loans | 19% | 12 | |||
| Year-on-year growth rate of inclusive finance loans granted to small and micro enterprises | 50.93% | 12 | |||
| Year-on-year growth rate of small and micro enterprises enjoying inclusive finance loans | 28.31% | 12 | |||
| balance of green loans | trillion RMB | 1.34 | 11 |
Description of practices relating to engaging suppliers, number of suppliers where the practices are being implemented, and how they are implemented and monitored.
| Indicator | Unit | 2018 | 2019 | 2020 | Report Pages |
|---|---|---|---|---|---|
| Number of social responsibility training sessions for suppliers (including interviews and business exchanges) | 30 | 28 | 32 | 42 |
Percentage of total products sold or shipped subject to recalls for safety and health reasons.
| Indicator | Unit | 2018 | 2019 | 2020 | Report Pages |
|---|---|---|---|---|---|
| Overall corporate customer satisfaction (%) | % | 93.8 | 94.3 | 94.7 | 42 |
Number of products and service related complaints received and how they are dealt with.
| Indicator | Unit | 2018 | 2019 | 2020 | Report Pages |
|---|---|---|---|---|---|
| CCB Start-up Station incubators | incubators | 165 | 10 | ||
| Increase in number of small and micro enterprises enjoying inclusive finance loans | 375000 | 12 | |||
| Number of ATMs | 92225 | 86767 | 79144 | 42 | |
| Number of online banking users (10000) | 10000 users | 31256 | 35002 | 38167 | 42 |
| Number of personal mobile banking users (10000) | 10000 users | 30954 | 35076 | 38794 | 42 |
| Number of phone banking users (10000) | 10000 users | 33649 | 38147 | 41964 | 42 |
| Number of users that connect bank accounts with WeChat (10000) | 10000 users | 6443 | 7694 | 9441 | 42 |
| Overall personal customer satisfaction (%) | % | 81 | 81.1 | 81 | 42 |
| Proportion of off-counter account transactions (%) | % | 99.23 | 99.40 | 99.51 | 38 |
Description of quality assurance process and recall procedures.
| Indicator | Unit | 2018 | 2019 | 2020 | Report Pages |
|---|---|---|---|---|---|
| Number of branches with 'Courtesy Window' | 13923 | 14292 | 14145 | 42 | |
| Number of branches with 'Workers’ Harbour' | 14307 | 14310 | 14163 | 42 |
Description of consumer data protection and privacy policies, and how they are implemented and monitored.
| Indicator | Unit | 2018 | 2019 | 2020 | Report Pages |
|---|---|---|---|---|---|
| Number of smart banks | 10 | 61 | 63 | 42 |
Description of preventive measures and whistle-blowing procedures, and how they are implemented and monitored.
| Indicator | Unit | 2018 | 2019 | 2020 | Report Pages |
|---|---|---|---|---|---|
| Contract fulfillment rate (%) | % | 100 | 100 | 100 | 42 |
Focus areas of contribution (e.g. education, environmental concerns, labour needs, health, culture, sport).
| Indicator | Unit | 2018 | 2019 | 2020 | Report Pages |
|---|---|---|---|---|---|
| Amount of Bank's directly invested funds for poverty alleviation | RMB million | 830.3 | 12 | ||
| Amount of agricultural products sold for poverty-stricken areas through e-commerce platform | RMB billion | 2.58 | 12 | ||
| Bank institutions at all levels for poverty alleviation | institutions | 1622 | 10 | ||
| Building the Future – CCB Sponsorship Program for High School Students, number of high school students funded | students | 93500 | 56 | ||
| Expenditure on public welfare donation | RMB 10000 | 8941 | 13377 | 44888 | 35 |
| Impoverished people lifted out of poverty | persons | 195500 | 10 | ||
| Loans for targeted poverty alleviation | million RMB | 263215 | 10 | ||
| Number of Yunongtong service stations constructed | 54000 | 12 | |||
| Number of employees sent as poverty alleviation officials | 642 | 12 | |||
| Number of poverty alleviation programs implemented | 740 | 56 | |||
| People served by Workers Harbours | million | over 140 | 10 | ||
| Poor villages helped | villages | 1370 | 10 | ||
| Social institutions cooperated with | institutions | 275 | 10 | ||
| Tax contribution | RMB 100 million | 586.66 | 641.52 | 703.62 | 35 |
| Women's Household Service Contest trainees | trainees | 130 | 10 |
Resources contributed (e.g. money or time) to the focus area.
| Indicator | Unit | 2018 | 2019 | 2020 | Report Pages |
|---|---|---|---|---|---|
| Anti-pandemic materials donated | million pieces | 11.5 | 10 | ||
| Anti-pandemic supplies donated (pieces) | pieces | 11500000 | 56 | ||
| Donations for targeted poverty alleviation | million RMB | 132 | 10 | ||
| Enterprises or industry chains served | enterprises | 65500 | 10 | ||
| Enterprises served | enterprises | 8302 | 10 | ||
| Funds allocated to 'Mingonghui' platform | billion RMB | 82 | 10 | ||
| Funds and goods donated for global pandemic containment | million RMB | 317 | 10 | ||
| Increase in balance of Bank's targeted poverty alleviation loans | RMB billion | 30.6 | 12 | ||
| Increase in balance of inclusive finance loans granted to small and micro enterprises | RMB billion | 482.1 | 12 | ||
| Money and goods donated for anti-pandemic supplies | million RMB | 317 | 56 | ||
| Non-performing loan (NPL) ratio of 'Quick Loan for Small and Micro Businesses' | % | within 1 | 10 | ||
| Number of impoverished people assisted by poverty alleviation officials | 156900 | 12 | |||
| Number of impoverished people helped by agricultural product sales through e-commerce platform | 108700 | 12 | |||
| Number of impoverished people helped by targeted poverty alleviation loans | 115100 | 12 | |||
| Pandemic containment insurance coverage | billion RMB | 35.6 | 10 | ||
| Pandemic containment insurance policies provided | policies | 36000 | 10 | ||
| Social contribution per share | RMB | 2.88 | 3.08 | 3.41 | 35 |
| Targeted poverty alleviation donations | RMB 10000 | 6188 | 10807 | 13200 | 35 |
| Targeted poverty alleviation funds | million RMB | 132 | 56 | ||
| Total public welfare donations | million RMB | 449 | 56 | ||
| increase in balance of green loans from the beginning of the year | billion RMB | 166.9 | 11 |
Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2018 | 2019 | 2020 |
|---|---|---|---|---|
| Direct GHG Emissions (Scope 1) | tons | 17518.07 | 17936.84 | 18615.57 |
| Indirect Energy Emissions (Scope 2) | tons | 244028.93 | 254092.19 | 332461.31 |
| Total GHG Emissions | tons | 261547 | 272029.03 | 351076.88 |
| Total GHG Emissions Intensity (By Employee) | tons per person | 7.38 | 7.41 | 3.79 |
Total hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2018 | 2019 | 2020 |
|---|---|---|---|---|
| Hazardous Waste (Used Batteries) | tons | 2.19 | 2.3 | 4.35 |
| Total Hazardous Waste | tons | 20.58 | 19.46 | 36.06 |
| Total Hazardous Waste Intensity (By Employee) | tons/person | 0.001 | 0.001 | 0.0004 |
Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2018 | 2019 | 2020 |
|---|---|---|---|---|
| Non-Hazardous Waste (Electronic Waste) | tons | 173.67 | 244.64 | 445.03 |
| Non-Hazardous Waste (Office Waste) | tons | 7.18 | 6.99 | 10.44 |
| Paper Waste | tons | 547.2 | 482.8 | 708.24 |
| Total Non-Hazardous Waste Intensity (By Employee) | tons/person | 0.01 | 0.011 | 0.007 |
Description of emissions target(s) set and steps taken to achieve them.
| Standard Indicator | Unit | 2018 | 2019 | 2020 |
|---|---|---|---|---|
| Ammonia Nitrogen Emissions Reduction Compared to Last Year | 10000 tons | 3.87 | 3.54 | 4.8 |
| CO2 Emissions Reduction Compared to Last Year | million tons | 73.8866 | ||
| COD Emission Reduction Compared to Last Year | 10000 tons | 29.63 | 33.44 | 99.37 |
| NOx Emissions Reduction Compared to Last Year | 10000 tons | 3.96 | 30.65 | 90.22 |
Description of how hazardous and non-hazardous wastes are handled, and a description of reduction target(s) set and steps taken to achieve them.
| Standard Indicator | Unit | 2018 | 2019 | 2020 |
|---|---|---|---|---|
| COD Reduction Compared to Last Year | 10000 tons | 24.73 | 60.09 | 87.23 |
Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2018 | 2019 | 2020 |
|---|---|---|---|---|
| Diesel Fuel Consumption | tons | 2952.12 | 3917.94 | 1876.92 |
| Energy Consumption Intensity (By Employee) | MWh/person | 12.6 | 11.94 | 5.95 |
| Fossil Fuel Consumption | tons | 17516.07 | 17935.25 | 18608.6 |
| Gasoline Consumption | tons | 7092.32 | 6179.63 | 7770.85 |
| LPG Consumption | tons | 214.05 | 34.49 | 85.27 |
| Natural Gas Consumption | tons | 7258 | 7803.19 | 8874.61 |
| Purchased Electricity | MWh | 367817.49 | 358868.47 | 466526.16 |
| Total Direct Energy Consumption | MWh | 78505.55 | 79633.36 | 84479.09 |
| Total Energy Consumption | MWh | 446323.04 | 438501.83 | 551005.25 |
| Total Indirect Energy Consumption | MWh | 367817.49 | 358868.47 | 466526.16 |
Water consumption in total and intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2018 | 2019 | 2020 |
|---|---|---|---|---|
| Water Consumption | tons | 2280545.68 | 2424149.36 | 3581566.03 |
Description of energy use efficiency target(s) set and steps taken to achieve them.
| Standard Indicator | Unit | 2020 |
|---|---|---|
| Electricity Usage Reduction Compared to Last Year | MWh per year | |
| Energy Consumption Reduction Compared to Last Year | million tons standard coal | 3.0952 |
| Office Electricity Consumption Reduction Compared to Last Year | kilowatt-hours |
Total packaging material used for finished products (in tonnes) and, if applicable, with reference to per unit produced.
| Standard Indicator | Unit | 2018 | 2019 | 2020 |
|---|---|---|---|---|
| Packaging Material Consumption (Paper) | tons | 2277.2 | 2171.35 | 3143.61 |
Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.
| Standard Indicator | Unit | 2018 | 2019 | 2020 |
|---|---|---|---|---|
| Number of Contractors | persons | 3937 | 3774 | 3556 |
| Number of Employees Aged 30-50 | persons | 217671 | 211422 | 205702 |
| Number of Employees Aged Above 50 | persons | 51267 | 61151 | 70020 |
| Number of Employees Aged Below 30 | persons | 77033 | 74583 | 73949 |
| Number of Employees in Central China | persons | 77865 | 77720 | 78228 |
| Number of Employees in Northeast China | persons | 35116 | 34961 | 34650 |
| Number of Employees in Overseas | persons | 985 | 1057 | 1341 |
| Number of Employees in Western China | persons | 65625 | 66570 | 67348 |
| Number of Female Employees | persons | 188307 | 188850 | 189641 |
| Number of Male Employees | persons | 157664 | 158306 | 160030 |
| Number of New Employees | persons | 12234 | 15290 | 16397 |
| Number of Total Employees | persons | 345971 | 347156 | 349671 |
| Percentage of Employees Aged 30-50 | % | 62.91 | 60.89 | 58.82 |
| Percentage of Employees Aged Above 50 | % | 14.83 | 17.62 | 20.02 |
| Percentage of Employees Aged Below 30 | % | 22.26 | 21.49 | 21.16 |
| Percentage of Employees in Central China | % | 22.5 | 22.39 | 22.38 |
| Percentage of Employees in Northeast China | % | 10.15 | 10.08 | 9.91 |
| Percentage of Employees in Overseas | % | 0.28 | 0.3 | 0.38 |
| Percentage of Employees in Western China | % | 18.97 | 19.18 | 19.26 |
| Percentage of Female Employees | % | 54.42 | 54.39 | 54.23 |
| Percentage of Male Employees | % | 45.58 | 45.61 | 45.77 |
| Percentage of New Employees | % | 3.54 | 4.41 | 4.69 |
Employee turnover rate by gender, age group and geographical region.
| Standard Indicator | Unit | 2018 | 2019 | 2020 |
|---|---|---|---|---|
| Turnover Rate of Employees in Central China | % | 1.8 | 1.5 | 1.2 |
| Turnover Rate of Employees in Northeast China | % | 1.2 | 1.1 | 1 |
| Turnover Rate of Employees in Overseas | % | 9.1 | 9.7 | 9 |
| Turnover Rate of Employees in West China | % | 1.9 | 1.6 | 1.5 |
| Turnover Rate of Female Employees | % | 1.7 | ||
| Turnover Rate of Male Employees | % | 1.5 | ||
| Turnover Rate of Total Employees | % | 3 | 1.9 | 1.6 |
Number and rate of work-related fatalities occurred in each of the past three years including the reporting year.
| Standard Indicator | Unit | 2018 | 2019 | 2020 |
|---|---|---|---|---|
| Fatalities Rate of the Last 3 Years | % | 0.002 | ||
| Number of Fatalities as a Result of Work-related Injuries | persons | 4 | 11 | 8 |
| Number of Fatalities of the Last 3 Years | persons | 23 | ||
| Number of Work-related Fatalities | persons | 4 | 11 | 8 |
| Work-related Fatalities Rate | % | 0.001 | 0.003 | 0.002 |
Lost days due to work injury.
| Standard Indicator | Unit | 2018 | 2019 | 2020 |
|---|---|---|---|---|
| Lost Days Due to Work-related Injuries | days | 15889 | 19753 | 21093 |
The percentage of employees trained by gender and employee category (e.g. senior management, middle management).
| Standard Indicator | Unit | 2018 | 2019 | 2020 |
|---|---|---|---|---|
| Percentage of Trained Employees | % | 100 | 100 | 100 |
Number of suppliers by geographical region.
| Standard Indicator | Unit | 2018 | 2019 | 2020 |
|---|---|---|---|---|
| Number of Suppliers in Bohai Rim | 1867 | 1593 | 4366 | |
| Number of Suppliers in Central China | 87 | 1068 | 3544 | |
| Number of Suppliers in Northeast China | 34 | 719 | 2533 | |
| Number of Suppliers in Pearl River Delta | 294 | 2608 | 4874 | |
| Number of Suppliers in Western China | 52 | 1883 | 5088 | |
| Number of Suppliers in Yangtze River Delta | 518 | 2060 | 6584 | |
| Proportion of Spending on Local Suppliers | % | 99.92 | 99.92 | 99.63 |
Description of practices relating to engaging suppliers, number of suppliers where the practices are being implemented, and how they are implemented and monitored.
| Standard Indicator | Unit | 2018 | 2019 | 2020 |
|---|---|---|---|---|
| Number of Supplier Social Responsibility Training Sessions | 30 | 28 | 32 |
Resources contributed (e.g. money or time) to the focus area.
| Standard Indicator | Unit | 2018 | 2019 | 2020 |
|---|---|---|---|---|
| Donations to Disaster Relief Contributions to Public Welfare | RMB | 317000000 | ||
| Investment in Education Donation | RMB | 212000000 | ||
| Investment in Targeted Poverty Alleviation | RMB | 61880000 | 108070000 | 132000000 |
| Tax contribution | RMB | 58666000000 | 64152000000 | 70362000000 |
| Total In-kind Donations | pieces | 11500000 | ||
| Total Public Welfare Donations | RMB | 449000000 |