2020 Sustainability Report
Extracted ESG KPIs
KPIs are organized by ESG aspects.
The types of emissions and respective emissions data.
| Indicator | Unit | 2020 | Report Pages |
|---|---|---|---|
| Annual emissions of volatile organic compounds after process update | tons | 4.5 | 14 |
| Emissions of volatile organic compounds per hour after process update | kg per hour | 0.66 | 14 |
| Lead and its compounds - Maximum detected emission concentration | mg/m3 | 0.015 | 73 |
| NOx emission at Nanjing Base (Actual emission) | mg/m3 | 30 | 58 |
| NOx emission at Shanghai Base (Actual emission) | mg/m3 | 41 | 58 |
| NOx emission at Xi'an Base (Actual emission) | mg/m3 | 30 | 58 |
| NOx emissions | Ton(s) | 5.41 | 73 |
| PM emissions | Ton(s) | 0.3 | 73 |
| Reduction in annual emissions of volatile organic compounds | tons | 41.5 | 14 |
| SOx emissions | Ton(s) | 0.33 | 73 |
| Tin and its compounds - Maximum detected emission concentration | mg/m3 | 3×10⁻⁴ | 73 |
| VOCs - Maximum detected emission concentration | mg/m3 | 0.43 | 73 |
| VOCs emission at Shenzhen Base (Actual emission) | kg/hour | 0.66 | 58 |
Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2020 | Report Pages |
|---|---|---|---|
| Carbon emissions reduction at Shenzhen and Xi'an bases (actual, by end of 2020) | tons of standard coal equivalent | 1879 | 56 |
| Density of direct greenhouse gas emissions | tCO2e/million revenue | 0.1841 | 73 |
| Density of indirect greenhouse gas emissions | tCO2e/million revenue | 4.26 | 73 |
| Indirect energy intensity | kWh/million revenue | 6157.23 | 73 |
| Scope 1: Direct greenhouse gas emissions | tCO2e | 18676.16 | 73 |
| Scope 2: Indirect greenhouse gas emissions | tCO2e | 432398.06 | 73 |
| Share of global carbon emissions from countries with carbon neutrality goals | % | 65 | 62 |
| Total amount of greenhouse gas emissions | tCO2e | 451074.22 | 73 |
Total hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2020 | Report Pages |
|---|---|---|---|
| Density of hazardous wastes | Ton(s)/million revenue | 0.0057 | 73 |
| Total hazardous wastes | Ton(s) | 576.64 | 73 |
Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2020 | Report Pages |
|---|---|---|---|
| Density of non-hazardous wastes | Ton(s)/million revenue | 0.0961 | 73 |
| Kitchen wastes | Ton(s) | 3208.59 | 73 |
| Municipal wastes | Ton(s) | 5842.4 | 73 |
| Office wastes | Ton(s) | 695.54 | 73 |
| Overall recycling rate of environmental protection service providers | % | 95 | 60 |
| Sheets of printing paper saved by electronic process documents (SOP) | sheets/year | 100000 | 58 |
| Total non-hazardous wastes | Ton(s) | 9746.54 | 73 |
Description of emissions target(s) set and steps taken to achieve them.
| Indicator | Unit | 2016–2020 | 2020 | Report Pages |
|---|---|---|---|---|
| Carbon emissions reduction at Shenzhen base (management target, 2016–2020) | tons of standard coal equivalent | 1054.86 | 56 | |
| NOx emission at Nanjing Base (Target) | mg/m3 | 50 | 58 | |
| NOx emission at Shanghai Base (Target) | mg/m3 | 50 | 58 | |
| NOx emission at Xi'an Base (Target) | mg/m3 | 30 | 58 | |
| Total emissions of volatile organic compounds reduced at Shenzhen base | % | more than 90% | 5 | |
| VOCs emission at Shenzhen Base (Target) | kg/hour | 2 | 58 |
Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2020 | Report Pages |
|---|---|---|---|
| Diesel consumption | Liter(s) | 13021 | 73 |
| Direct Energy Converted Electricity | kWh | 58914921.2 | 73 |
| Direct energy density | kWh/million revenue | 580.72 | 73 |
| Natural gas consumption | 10000 m3 | 22.88 | 73 |
| Outsourced electricity | kWh | 534178078.8 | 73 |
| Petrol consumption | Liter(s) | 6513017 | 73 |
| PowerPilot commercial use sites | sites | 700000 | 62 |
| Reduction in power consumption from cooling system reconstruction at SMT production line, Shenzhen base | kWh per year | 280000 | 14 |
| Reduction in power consumption in baseband chips with 7nm process compared to 16nm process | percent | 50 | 14 |
| Reduction in power consumption in intermediate-frequency chips with 7nm process compared to 16nm process | percent | 58 | 14 |
| Solar power generation | kWh | 2778741.3 | 73 |
| Total Indirect Energy Consumption | kWh | 624655393.1 | 73 |
Description of energy use efficiency target(s) set and steps taken to achieve them.
| Indicator | Unit | 2016 to 2020 | 2020 | Report Pages |
|---|---|---|---|---|
| Electric charges saved by PowerPilot | billion US dollars | 1 | 62 | |
| Electricity saved by energy-saving transformation at Shenzhen base | kWh per year | 280000 | 57 | |
| Electricity saved by load-based intelligent energy-saving project in Tianjin Mobile | kWh per day | 7500 | 63 | |
| Maximum network energy-saving effect of PowerPilot | % | 20 | 62 | |
| Number of 4G communities provided with energy-saving services by Tianjin Mobile project | communities | 40000 | 63 | |
| Power consumption reduction by multi-mode digital IF chip | % | 58 | 5 | |
| Power consumption reduction by self-developed 7nm multi-mode baseband chip | % | 50 | 5 | |
| PowerPilot precision power saving solution site-level power consumption reduction | % | 20 | 5 | |
| Ton of standard coal equivalent of the Shenzhen Manufacturing Base reduced | ton | 1054.86 | 39 |
Total packaging material used for finished products (in tonnes) and, if applicable, with reference to per unit produced.
| Indicator | Unit | 2020 | Report Pages |
|---|---|---|---|
| Packaging materials saved by green packaging pilot project | tons | 61.82 | 58 |
| Packaging volume saved by assembly packaging replaces independent packaging | m3 | 8071 | 58 |
| Shipment volume saved by integrated packaging | m3 | 46184 | 58 |
| Total purchasing weight of packaging materials (excluding mobile device products) | tons | 31496.32 | 58 |
| Volume of packaging material saved by replacing separate packaging with assembly packaging in pilot projects | m3 | 8071 | 14 |
Description of the significant impacts of activities on the environment and natural resources and the actions taken to manage them.
| Indicator | Unit | 2020 | Report Pages |
|---|---|---|---|
| Number of ZTE sites certified in China | 11 | 14 | |
| Number of certified sites in China | 11 | 38 |
Description of the significant climate-related issues which have impacted, and those which may impact, the issuer, and the actions taken to manage them.
| Indicator | Unit | 2020 | Report Pages |
|---|---|---|---|
| BCP establishment in countries exposed to BCM risks in engineering services | 100% | 18 | |
| CDP climate change rating | Level B | 14 | |
| Countries and regions announcing carbon neutrality goals | 30 | 62 | |
| Number of high-risk countries with completed BCM drilling | countries | 31 | 18 |
| Share of global GDP from countries with carbon neutrality goals | % | 75 | 62 |
Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.
| Indicator | Unit | 2020 | 2021 | Report Pages |
|---|---|---|---|---|
| Grantees as percentage of company’s total employees in first grant | percentage | 8.8% | 28 | |
| Maximum A-share stock options to be granted under 2020 share option incentive scheme | A-share stock options | 163472000 | 28 | |
| Number of employees | Person | 73709 | 8, 13 | |
| Number of employees globally | persons | 73709 | 18 | |
| Number of jobs offered to college graduates worldwide | 5000 | 13 |
Number and rate of work-related fatalities occurred in each of the past three years including the reporting year.
| Indicator | Unit | 2019 | 2020 | Report Pages |
|---|---|---|---|---|
| Incident rate per 200000 working hours | 0.7625 | 0.4997 | 33 |
Lost days due to work injury.
| Indicator | Unit | 2019 | 2020 | Report Pages |
|---|---|---|---|---|
| Lost time incident rate per 200000 working hours | 0.1708 | 0.136 | 33 |
Description of occupational health and safety measures adopted, and how they are implemented and monitored.
| Indicator | Unit | 2020 | Report Pages |
|---|---|---|---|
| Emergency recovery time reduction | % | 50 | 50 |
| Number of countries with ISO 45001 certification | 27 | 13 | |
| Number of countries with ISO 45001 certification for operation sites | countries | 4 | 18 |
The percentage of employees trained by gender and employee category (e.g. senior management, middle management).
| Indicator | Unit | 2020 | Report Pages |
|---|---|---|---|
| Employee training coverage | 100% | 18 | |
| New employees participating in training | Person-time | 6480 | 29 |
| Number of 5G end-to-end solution courses compiled | courses | 80 | 28 |
| Number of Sword-Sharpening Action training classes for Chinese engineering service outsourced personnel | 41 | 14 | |
| Number of courses on the online learning platform (PC) | Course | 14857 | 29 |
| Number of grantees involved in first grant of 2020 share option incentive scheme | employees | 6123 | 28 |
| Number of learning materials developed in various fields | copies | 1000 | 28 |
| Number of new courses in the mobile application | Course | 248 | 29 |
| Number of new courses on the online learning platform (PC) | Course | 1461 | 29 |
| Number of persons learning through the online platform | Person-time | 702772 | 29 |
| Number of persons trained in Sword-Sharpening Action classes | 1085 | 14 | |
| Number of sessions in Sword-Sharpening Action for Chinese engineering service subcontractors | sessions | 41 | 31 |
| Number of trainees in Sword-Sharpening Action for Chinese engineering service subcontractors | trainees | 1085 | 31 |
| Number of training courses held to meet employees' demands | training courses | 100+ | 28 |
| Percentage of employees trained | % | 100 | 13 |
| Percentage of persons attending 5G training out of total external knowledge services | 63% | 31 | |
| Remote video conferences as percentage of all conferences | 50% | 57 | |
| ZTE cloud services enabled employees to work from home | employees | 70000 | 5 |
The average training hours completed per employee by gender and employee category.
| Indicator | Unit | 2020 | Report Pages |
|---|---|---|---|
| Administrative personnel training hour | Hour | 76.33 | 29 |
| Average period of training per employee | hours | 102 | 13, 18 |
| Hours of lecturing | Hour | 1289.5 | 29 |
| Marketing personnel + customer service personnel training hour | Hour | 117.21 | 29 |
| Number of class days in Sword-Sharpening Action for Chinese engineering service subcontractors | class days | 380 | 31 |
| Number of days for Sword-Sharpening Action training | days | 380 | 14 |
| Number of internal training sessions organized (Nanjing cybersecurity lab) | sessions | 66 | 47 |
| Per capita training hour among female employees | Hour | 91.29 | 29 |
| Per capita training hour among male employees | Hour | 104.03 | 29 |
| Production personnel training hour | Hour | 101.44 | 29 |
| R&D personnel training hour | Hour | 96.62 | 29 |
| Remote work efficiency of R&D staff | % | more than 95% | 5 |
Number of suppliers by geographical region.
| Indicator | Unit | 2020 | Report Pages |
|---|---|---|---|
| Number of countries with integrated BCM organizations | countries | 51 | 18 |
| Number of demonstration projects for innovative 5G application launched | 60 | 14 | |
| Number of networks using PowerPilot | networks | 20 | 62 |
| Number of partners developed for 5G application (industrial, transportation, energy, government, financial, cultural, tourism) | 500 | 14 | |
| Overseas operating revenue | Million CNY | 33939.5 | 8 |
Description of practices relating to engaging suppliers, number of suppliers where the practices are being implemented, and how they are implemented and monitored.
| Indicator | Unit | 2020 | Report Pages |
|---|---|---|---|
| External review problem closure rate for ISO 22301 certification | 100% | 18 | |
| Number of major modules in Green Supply Chain Innovation training | 7 | 14 | |
| Number of members from suppliers participating in Green Supply Chain Innovation training | 64 | 14 | |
| Number of strategic and core suppliers attracted to 2020 Global Partners Day | 300 | 14 | |
| Number of suppliers participating in Green Supply Chain Innovation training | 34 | 14 |
Description of practices used to identify environmental and social risks along the supply chain, and how they are implemented and monitored.
| Indicator | Unit | 2020 | Report Pages |
|---|---|---|---|
| Number of key European countries with completed risk assessments | countries | 10 | 18 |
| Number of medium-risk vulnerabilities disclosed | vulnerabilities | 13 | 47 |
Number of products and service related complaints received and how they are dealt with.
| Indicator | Unit | 2020 | Report Pages |
|---|---|---|---|
| Average daily visits to learning platform | visits per day | 6000 | 28 |
| Daily average trading volume handled by GoldenDB system | transactions | 300000000 | 44 |
| Domestic operating revenue | Million CNY | 68051.2 | 8 |
| Number of business segments covered by QC topics | 9 | 14 | |
| Number of users of GoldenDB system | users | 300000000 | 44 |
| Out-of-warranty service times offered to customers in Europe and Japan | times | 38856 | 50 |
| Total trading amount handled by GoldenDB system | trillion CNY | 4 | 44 |
| User service provided by customer service personnel through hotline and email | times | 300000 | 50 |
Description of practices relating to observing and protecting intellectual property rights.
| Indicator | Unit | 2019 | 2020 | Report Pages |
|---|---|---|---|---|
| Number of authorized patents worldwide | 36000 | 13 | ||
| Number of patents applied for worldwide | 80000 | 13 | ||
| Total number of patent applications worldwide | 10000 | 7.4 | 8 | 41 |
| Total number of patents granted worldwide | 10000 | 3.4 | About 3.6 | 41 |
Description of quality assurance process and recall procedures.
| Indicator | Unit | 2019 | 2020 | Report Pages |
|---|---|---|---|---|
| Increase in timely recovery rate of faults and problems | % | 6.4 | 50 | |
| Number of QC participants | 44000 | 14 | ||
| Number of QC topics covered | 171 | 14 | ||
| Number of product categories passed ISO 9000 certification | 63 | 14, 38 | ||
| Proportion of return-for-repair by courier in one overseas country | % | <5 | 50 | |
| Proportion of return-for-repair by courier in one overseas country (monthly average) | % | 15 | 50 |
Description of consumer data protection and privacy policies, and how they are implemented and monitored.
| Indicator | Unit | 2020 | Report Pages |
|---|---|---|---|
| Number of core rules for data protection issued | rules | 4 | 18 |
| Number of scenario-based red lines for data protection developed | red lines | 39 | 18 |
| Number of training topics covered (Nanjing cybersecurity lab) | topics | 57 | 47 |
Number of concluded legal cases regarding corrupt practices brought against the issuer or its employees during the reporting period and the outcomes of the cases.
| Indicator | Unit | 2020 | Report Pages |
|---|---|---|---|
| A-share stock options as percentage of company’s total equity | percentage | 3.5% | 28 |
| Number of low-risk vulnerabilities disclosed | vulnerabilities | 4 | 47 |
| Number of security vulnerabilities disclosed | vulnerabilities | 21 | 47 |
Description of preventive measures and whistle-blowing procedures, and how they are implemented and monitored.
| Indicator | Unit | 2019 | 2020 | Report Pages |
|---|---|---|---|---|
| Number of cybersecurity labs established (China, Belgium, Italy) | 3 | 47 | ||
| Number of high-risk vulnerabilities disclosed | vulnerabilities | 4 | 47 | |
| Number of subsidiaries in China and other countries covered by ISO 37001 certification | countries | 36 | 18 | |
| Security management efficiency improvement through cloud computer platform | over 90% | 44 |
Description of anti-corruption training provided to directors and staff.
| Indicator | Unit | 2020 | Report Pages |
|---|---|---|---|
| Number of BCM internal review trainees increased | trainees | 30 | 18 |
Focus areas of contribution (e.g. education, environmental concerns, labour needs, health, culture, sport).
| Indicator | Unit | 2020 | 2021 | Report Pages |
|---|---|---|---|---|
| Increase in daily visits to learning platform compared to 2019 | increase | 200% | 28 | |
| Jobs offered to college graduates globally | jobs | 5000 | 18 | |
| Number of person-times provided knowledge services externally | person-times | 14306 | 31 | |
| Number of public welfare projects implemented by ZTE Foundation | 37 | 39 |
Resources contributed (e.g. money or time) to the focus area.
| Indicator | Unit | 2020 | Report Pages |
|---|---|---|---|
| Number of volunteer activities conducted by ZTE Foundation | 73 | 39 | |
| Number of volunteer service hours in ZTE Foundation activities | hours | 2244 | 39 |
| Number of volunteers in ZTE Foundation activities | 3173 | 39 | |
| Total annual expenditure of ZTE Foundation in public welfare | Million CNY | 14.04 | 8 |
| ZTE Foundation total in global public welfare | CNY | 14044030.8 | 39 |
The types of emissions and respective emissions data.
| Standard Indicator | Unit | 2020 |
|---|---|---|
| Airborne Particulate Matter (PM) Emissions | Ton(s) | 0.3 |
| NOₓ Emissions | Ton(s) | 5.41 |
| SOₓ Emissions | Ton(s) | 0.33 |
Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2020 |
|---|---|---|
| Direct GHG Emissions (Scope 1) | tCO2e | 18676.16 |
| Indirect Energy Emissions (Scope 2) | tCO2e | 432398.06 |
| Scope 1 GHG Emissions Intensity (By Revenue) | tCO2e/million revenue | 0.1841 |
| Scope 2 GHG Emissions Intensity (By Revenue) | tCO2e/million revenue | 4.26 |
| Total GHG Emissions | tCO2e | 451074.22 |
| Total GHG Emissions Intensity (By Revenue) | tCO2e/million revenue | 0.1841 |
Total hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2020 |
|---|---|---|
| Total Hazardous Waste | Ton(s) | 576.64 |
| Total Hazardous Waste Intensity (By Revenue) | Ton(s)/million revenue | 0.0057 |
Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2020 |
|---|---|---|
| Non-Hazardous Waste (Domestic Waste) | Ton(s) | 5842.4 |
| Non-Hazardous Waste (Kitchen Waste) | Ton(s) | 3208.59 |
| Non-Hazardous Waste (Office Waste) | Ton(s) | 695.54 |
| Recycling Rate of Non-Hazardous Waste | % | 95 |
| Total Non-Hazardous Waste Disposed | Ton(s) | 9746.54 |
| Total Non-Hazardous Waste Intensity (By Revenue) | Ton(s)/million revenue | 0.0961 |
Description of emissions target(s) set and steps taken to achieve them.
| Standard Indicator | Unit | 2016–2020 | 2020 |
|---|---|---|---|
| CO2 Emissions Reduction Compared to Last Year | tons of standard coal equivalent | 1054.86 | |
| NOx Emissions Reduction Percentage Compared to Last Year | % | 90 |
Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2020 |
|---|---|---|
| Diesel Fuel Consumption | Liter(s) | 13021 |
| Direct Energy Intensity (By Revenue) | kWh/million revenue | 580.72 |
| Gasoline Consumption | Liter(s) | 6513017 |
| Indirect Energy Intensity (By Revenue) | kWh/million revenue | 6157.23 |
| Natural Gas Consumption | 10000 m3 | 22.88 |
| Purchased Electricity | kWh | 534178078.8 |
| Solar Energy | kWh | 2778741.3 |
| Total Indirect Energy Consumption | kWh | 624655393.1 |
Water consumption in total and intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit |
|---|---|
| Water Consumption | Ton(s) |
| Water Consumption Intensity (By Revenue) | Ton(s)/million revenue |
Description of energy use efficiency target(s) set and steps taken to achieve them.
| Standard Indicator | Unit | 2020 |
|---|---|---|
| Electricity Usage Reduction Compared to Last Year | kWh per day | 280000 |
Total packaging material used for finished products (in tonnes) and, if applicable, with reference to per unit produced.
| Standard Indicator | Unit | 2020 |
|---|---|---|
| Packaging Material Savings | tons | 61.82 |
| Packaging Materials Consumed | tons | 31496.32 |
Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.
| Standard Indicator | Unit | 2020 |
|---|---|---|
| Number of Employees Aged 30-50 | Person | 43761 |
| Number of Employees Aged Above 50 | Person | 1571 |
| Number of Employees Aged Below 30 | Person | 28377 |
| Number of Employees in Americas | Person | 547 |
| Number of Employees in Asia (Excluding China) | Person | 4828 |
| Number of Employees in Europe | Person | 1480 |
| Number of Employees in Hong Kong and Mainland China | Person | 66065 |
| Number of Employees in North America | Person | 238 |
| Number of Employees in Overseas | Person | 7644 |
| Number of Female Employees | Person | 17275 |
| Number of Male Employees | Person | 56434 |
| Number of Total Employees | Person | 73709 |
| Percentage of Employees Aged 30-50 | % | 59.39 |
| Percentage of Employees Aged Above 50 | % | 2.13 |
| Percentage of Employees Aged Below 30 | % | 38.51 |
| Percentage of Female Employees | % | 23.44 |
| Percentage of Male Employees | % | 76.56 |
Lost days due to work injury.
| Standard Indicator | Unit | 2019 | 2020 |
|---|---|---|---|
| Lost Time Injury Frequency Rate (LTIFR/LTIR) | per 200000 working hours | 0.1708 | 0.136 |
The percentage of employees trained by gender and employee category (e.g. senior management, middle management).
| Standard Indicator | Unit | 2020 |
|---|---|---|
| Percentage of Employees Trained | % | 100 |
| Percentage of Trained Female Employees | % | 23 |
| Percentage of Trained Male Employees | % | 77 |
| Percentage of Trained Production Employees | % | 22 |
The average training hours completed per employee by gender and employee category.
| Standard Indicator | Unit | 2020 |
|---|---|---|
| Average Training Hours (Administrative Employees) | Hour | 76.33 |
| Average Training Hours (Female) | Hour | 91.29 |
| Average Training Hours (Male) | Hour | 104.03 |
| Average Training Hours (Marketing & Customer Service) | Hour | 117.21 |
| Average Training Hours (Production Employees) | Hour | 101.44 |
| Average Training Hours (R&D Personnel Employees) | Hour | 96.62 |
| Average Training Hours per Employee | hours | 102 |
Number of suppliers by geographical region.
| Standard Indicator | Unit | 2020 |
|---|---|---|
| Number of Total Suppliers | 500 |
Description of practices relating to engaging suppliers, number of suppliers where the practices are being implemented, and how they are implemented and monitored.
| Standard Indicator | Unit | 2020 |
|---|---|---|
| Number of Suppliers Participated in CSR Training | Suppliers | 150 |
| Number of Suppliers Participating in ESG Training | Suppliers | 34 |
| Number of Suppliers Signing Social Responsibility Code | Suppliers | 289 |
Description of practices used to identify environmental and social risks along the supply chain, and how they are implemented and monitored.
| Standard Indicator | Unit | 2020 |
|---|---|---|
| Number of Suppliers Participated in Sustainability Risk Assessment | countries | 10 |
Number of products and service related complaints received and how they are dealt with.
| Standard Indicator | Unit | 2020 |
|---|---|---|
| Number of Products and Service Related Complaints | times | 65 |
| Total Number of Customer Complaints | times | 65 |
Description of practices relating to observing and protecting intellectual property rights.
| Standard Indicator | Unit | 2019 | 2020 |
|---|---|---|---|
| Number of Patents Applied | count | 74000 | 80000 |
| Number of Patents Granted | count | 34000 | 36000 |
Description of quality assurance process and recall procedures.
| Standard Indicator | Unit | 2020 |
|---|---|---|
| Passing Rate of Third-party Accreditation Performed under the Quality Management System | categories passed ISO 9000 certification | 63 |
Description of anti-corruption training provided to directors and staff.
| Standard Indicator | Unit | 2020 |
|---|---|---|
| Number of People Participated in Ethical Standards and Anti-corruption Training | people | 30 |
Resources contributed (e.g. money or time) to the focus area.
| Standard Indicator | Unit | 2020 |
|---|---|---|
| Number of Employees Participating in Volunteer Activities | persons | 3173 |
| Number of Volunteer Activities Sessions | activities | 73 |
| Total Public Welfare Donations | CNY | 14044030.8 |
| Total Social Investment | CNY | 14044030.8 |
| Total Volunteer Service Hours | hours | 2244 |