FY2020 Environmental, Social and Governance Report
Extracted ESG KPIs
KPIs are organized by ESG aspects.
Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2010 | 2016 | 2017 | 2018 | 2019 | 2020 | Report Pages |
|---|---|---|---|---|---|---|---|---|
| Carbon intensity per net sales | tCO2eq/M€ | 101 | 87 | 74 | 26 | |||
| Group greenhouse gas emissions from energy consumption | % | 17 | 30 | |||||
| Group greenhouse gas emissions from home to work commute | % | 8 | 30 | |||||
| Intensity of CO2 emissions per net sales (based on the Group carbon assessment of 2016 and the update of Laboratoires M&L in 2019) | tCO2eq/€M | 87 | 74 | 50 | ||||
| Reduction in greenhouse gas emissions associated with energy consumption since 2014 | % | -14 | 30 | |||||
| Scope 1 emissions (based on the Group carbon assessment of 2016 and the update of Laboratoires M&L in 2019) | tCO2eq | 2843 | 2599 | 50 | ||||
| Scope 2 emissions (based on the Group carbon assessment of 2016 and the update of Laboratoires M&L in 2019) | tCO2eq | 17116 | 16778 | 50 | ||||
| Share of air transport in Group global freight (upstream) | % | 5.0 | 2.0 | 1.0 | 2.5 | 28 | ||
| Share of air transport in product shipment (downstream) | % | 1.6 | 1.6 | 1.4 | 1.1 | 28 | ||
| Total GHG emissions (based on the Group carbon assessment of 2016 and the update of Laboratoires M&L in 2019) | tCO2eq | 111786 | 117000 | 50 |
Total hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2018 | 2019 | 2020 | Report Pages |
|---|---|---|---|---|---|
| Hazardous waste intensity by Laboratoires M&L | tons per ton produced | 0.039 | 0.052 | 0.047 | 18 |
| Intensity of hazardous waste generation | t/t | 0.052 | 0.047 | 50 | |
| Total generation of hazardous waste | t | 751 | 692 | 50 | |
| Total volume recycled (all materials) | t | NA | 737.18 | 51 |
Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2018 | 2019 | 2020 | 2022 | 2025 | Report Pages |
|---|---|---|---|---|---|---|---|
| Incinerated waste | % | 33 | 18 | ||||
| Intensity of non-hazardous waste generation | t/t | 0.15 | 0.148 | 50 | |||
| Materials collected through Terracycle for L'OCCITANE en Provence and Melvita | tons | 33 | 32 | ||||
| Non-hazardous waste intensity by Laboratoires M&L | tons per ton produced | 0.165 | 0.15 | 0.148 | 18 | ||
| Number of Group's owned stores equipped with a recycling service | stores | 657 | 32 | ||||
| Percentage of recycled glass in vegetal oils | % | 31 | 13 | ||||
| Percentage of recycled plastic in bottles | % | 47 | 55 | 100 | 13 | ||
| Percentage of recycled plastic in tubes | % | 50 | 13 | ||||
| Plastic of recycled origin used | tons | 385 | 33 | ||||
| Plastic used | tons | 2557 | 33 | ||||
| Rate of recycled materials in packaging (all materials included) | % | 13 | 33 | ||||
| Recycled glass in Melvita Beauty Oils | % | 31 | 35 | ||||
| Recycled materials in packaging (all materials included) | tons | 737 | 33 | ||||
| Recycled plastic in Melvita bottles | % | 47 | 35 | ||||
| Recycled plastic in all packaging | % | 14 | 34 | ||||
| Recycled plastic in bottles | % | 32 | 12, 34 | ||||
| Recycled plastic in bottles and recycling service in owned-store | 100% | 12 | |||||
| Recycled waste | % | 67 | 18 | ||||
| Total generation of non-hazardous waste | t | 2152 | 2203 | 50 | |||
| Total waste generation | t | 2903 | 2895 | 50 | |||
| Units collected through Terracycle for L'OCCITANE en Provence and Melvita | units | 1267609 | 32 | ||||
| Weight of materials collected (Terracycle) | kg | NA | 33032 | 51 |
Description of emissions target(s) set and steps taken to achieve them.
| Indicator | Unit | 2016 | 2020 | Report Pages |
|---|---|---|---|---|
| Carbon intensity per net sales (objective) | tCO2eq/M€ | 73 | 26 | |
| Group carbon assessment Objective: carbon intensity reduction from 2010 to 2020 | % | -30 | 27 | |
| carbon intensity reduction from 2010 levels | percent | 30 | 5 |
Description of how hazardous and non-hazardous wastes are handled, and a description of reduction target(s) set and steps taken to achieve them.
| Indicator | Unit | 2018 | 2019 | 2020 | 2025 | Report Pages |
|---|---|---|---|---|---|---|
| Eco-refills available to date | 19 | 34 | ||||
| Group's owned stores equipped with a recycling service | % | 42 | 32 | |||
| In-store refill stations tested (countries) | countries | 2 | 34 | |||
| In-store refill stations tested (stores) | stores | 3 | 34 | |||
| Number of 'dry' factories in France (target) | factories | 2 | 18 | |||
| Number of countries engaged in in-store recycling programme (Terracycle and others) | No. | 9 | 10 | 51 | ||
| Number of countries with Group's owned stores equipped with a recycling service | countries | 10 | 32 | |||
| Owned stores providing recycling service | % | 42 | 34 | |||
| Zero landfill achievement | Zero landfill | 18 |
Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2018 | 2019 | 2020 | Report Pages |
|---|---|---|---|---|---|
| Company cars that are hybrid vehicles | company cars | 100% | 31 | ||
| Electricity supply of Laboratoires M&L from renewable sources | electricity supply | 100% | 31 | ||
| Energy consumed by Laboratories M&L from renewable sources | % | 94 | 30 | ||
| French stores powered by renewable electricity | French stores | 100% | 31 | ||
| Group electricity consumption from renewable sources (based on 2016 Group scope) | % | 40 | 30 | ||
| Intensity of energy consumption (Laboratoires M&L) | kWh/t produced | 1366 | 1347 | 51 | |
| Laboratories M&L electricity consumption from renewable sources | % | 100 | 30 | ||
| Proportion of Laboratoires M&L imports shipped in by air | % | 1 | 2.5 | 51 | |
| Proportion of Laboratoires M&L imports shipped in by rail/road | % | NA | 1 | 51 | |
| Proportion of finished products shipped out by rail/road | % | NA | 12.2 | 51 | |
| Renewable energy consumption (Laboratoires M&L) | kWh | 19186308 | 18678518 | 51 | |
| Total electricity consumption (Group) | kWh | 43871771 | 39617270 | 51 | |
| Total electricity consumption (Laboratoires M&L) | kWh | 11458826 | 11577916 | 51 | |
| Total electricity consumption from renewable sources (Group) | kWh | 13566979 | 16205290 | 51 | |
| Total energy consumption (gas + electricity) (Laboratoires M&L) | kWh | 20629708 | 19955532 | 51 | |
| Total natural gas consumption (Laboratoires M&L) | kWh | 9170882 | 8377616 | 51 |
Water consumption in total and intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2019 | 2020 | Report Pages |
|---|---|---|---|---|
| Intensity of water consumption per unit produced | m3/t | 7.76 | 7.13 | 50 |
| Total water consumption (Manosque factory) | m3 | 87177 | 81020 | 50 |
| Total water consumption (total of the 3 factories) | m3 | 111209 | 105621 | 50 |
| Water consumption per ton produced (actual reduction) | % | -8.1 | 18 | |
| Water consumption per ton produced (reduction target) | % | -7 | 18 |
Description of energy use efficiency target(s) set and steps taken to achieve them.
| Indicator | Unit | 2025 | Report Pages |
|---|---|---|---|
| Objective for renewable electricity (RE100 initiative) | renewable electricity | 100% | 31 |
Total packaging material used for finished products (in tonnes) and, if applicable, with reference to per unit produced.
| Indicator | Unit | 2019 | 2020 | Report Pages |
|---|---|---|---|---|
| Average rate of recycled origin plastic | % | 15 | 33 | |
| Packaging recyclability rate - L'OCCITANE EN PROVENCE & MELVITA | % | NA | 76.94 | 51 |
| Packaging used (all materials included) | tons | 5683 | 33 | |
| Proportion of finished products shipped out by air | % | 1.4 | 1.1 | 51 |
| Volume of Organic-certified key raw materials (KRM) | t | 855 | 766 | 50 |
| Volume of materials saved by eco-refills L'OCCITANE EN PROVENCE | t | 141.41 | 181.74 | 51 |
Description of the significant impacts of activities on the environment and natural resources and the actions taken to manage them.
| Indicator | Unit | 2014–2019 | 2019 | 2020 | 2025 | Report Pages |
|---|---|---|---|---|---|---|
| Easily biodegradable ingredients in rinse-off formulas by L'OCCITANE en Provence | % | 80 | 19 | |||
| Easily biodegradable ingredients in rinse-off formulas by Melvita | % | 62 | 19 | |||
| ISO 14001 certification for Geneva headquarters | certified | 57 | ||||
| ISO 14001 certification for L'OCCITANE en Provence and Melvita owned stores in France | certified | 57 | ||||
| ISO 14001 certification for Laboratories M&L production sites | certified | 57 | ||||
| ISO 14001 certification for Paris administrative office | certified | 57 | ||||
| L'OCCITANE en Provence active formulas compliant with the Clean Charter | % | 28 | 19 | |||
| L'OCCITANE en Provence product sales impacted by Clean Charter | % | 79 | 19 | |||
| Number of beehives set up in France and abroad | beehives | 1150 | 13 | |||
| Number of beehives to be set up as part of a humanist and agroecological approach | beehives | 1500 | 13 | |||
| Number of projects to preserve biodiversity, promote beekeeping, and safeguard bees supported for ten years | projects | 82 | 13 | |||
| Percentage of land producing Key Raw Materials monitored by the Biodiversity and Sustainable Sourcing department that is picked and cultivated using organic methods | percent | 98 | 21 | |||
| Percentage of palm oil contained in raw materials purchased that is RSPO-certified | percent | 100 | 21 | |||
| Percentage of palm oil contained in raw materials that is RSPO-certified | percent | 99 | 21 | |||
| Plant species and varieties protected and promoted | 1000 | 12 | ||||
| Plant varieties protected and promoted in 2020 | plant varieties | 209 | 22 | |||
| Plant varieties protected and promoted since the beginning of L'OCCITANE Foundation and Sustainable Sourcing team actions | plant varieties | 950 | 22 | |||
| Reduction in air freight for Laboratoires M&L | % | -13 | 28 | |||
| Reduction in use of palm oil in raw materials | percent | -23 | 21 | |||
| Surface dedicated to the production of KRM | ha | 2050 | 1811 | 50 | ||
| Total palm oil | t | 3277 | 2510 | 50 | ||
| Total trees planted through L'OCCITANE Foundation actions since launch | trees | 23619 | 22 | |||
| Trees planted through L'OCCITANE Foundation actions in 2020 | trees | 16513 | 22 |
Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.
| Indicator | Unit | 2017 | 2018 | 2019 | 2020 | Report Pages |
|---|---|---|---|---|---|---|
| Growth at constant rates | 12.8% | 7 | ||||
| Minimum fully paid leave for primary caregivers | weeks | 20 | 42 | |||
| Minimum fully paid leave for secondary caregivers | weeks | 12 | 42 | |||
| Number of Group entities with new parental leave policy implemented | 2 | 42 | ||||
| Number of country entities certified as Best Place to Work | 3 | 4 | 42 | |||
| Number of country entities eligible for Great Place to Work certification | 9 | 10 | 42 | |||
| Number of employees (FTE) | FTE | 9347 | 7 | |||
| Number of employees 26-35 | No. | 4391 | 4542 | 52 | ||
| Number of employees 36-45 | No. | 2741 | 2637 | 52 | ||
| Number of employees 46-55 | No. | 1223 | 1175 | 52 | ||
| Number of employees 56 or above | No. | 439 | 408 | 52 | ||
| Number of employees below 26 | No. | 1941 | 2056 | 52 | ||
| Number of men in Executive Committee | men | 9 | 40 | |||
| Number of men in workforce | % | 13 | 52 | |||
| Number of stores owned by the Group | stores | 1608 | 7 | |||
| Number of women in Board of Directors | women | 1 | 40 | |||
| Number of women in Executive Committee | women | 3 | 40 | |||
| Number of women in workforce | % | 87 | 52 | |||
| Percentage of key management positions (1 level down from Executive Committee) held by women | percent | 48% | 40 | |||
| Percentage of women in Executive Committee | percent | 25% | 40 | |||
| Percentage of women in the Board of Directors | percent | 10% | 40 | |||
| Proportion of employees with a disability in the overall workforce | % | 8.16 | 9.63 | 53 | ||
| Proportion of employees with disabilities in total Laboratoires M&L workforce | % | 9.88 | 8.16 | 9.63 | 43 | |
| Response rate to Trust Index survey | % | 78 | 42 | |||
| Total workforce (FTE) | No. | 8601 | 9347 | 52 | ||
| Trust Index score (Group) | % | 64 | 67 | 42 | ||
| Trust Index score (industry average) | % | 63 | 42 | |||
| Workforce - Africa & Middle East | % | 1 | 1 | 52 | ||
| Workforce - Asia & Pacific | % | 37 | 37 | 52 | ||
| Workforce - Europe | % | 41 | 41 | 52 | ||
| Workforce - North America | % | 11 | 11 | 52 | ||
| Workforce - South America | % | 10 | 10 | 52 |
Employee turnover rate by gender, age group and geographical region.
| Indicator | Unit | 2013 | 2020 | Report Pages |
|---|---|---|---|---|
| Group turnover | billion Euros | 1 | 7 | |
| Staff turnover rate | % | 38 | 52 | |
| Turnover - Africa & Middle East | % | 23 | 53 | |
| Turnover - Asia & Pacific | % | 24 | 53 | |
| Turnover - Europe | % | 30 | 53 | |
| Turnover - North America | % | 72 | 53 | |
| Turnover - South America | % | 54 | 53 |
Number and rate of work-related fatalities occurred in each of the past three years including the reporting year.
| Indicator | Unit | 2019 | 2020 | Report Pages |
|---|---|---|---|---|
| Accident frequency rate in French factories | per thousand | 2.11 | 4.31 | 14 |
| Number of accidents (Laboratoires M&L) | No. | 3 | 6 | 53 |
| Number of accidents in French factories | accidents | 3 | 6 | 14 |
| Work-related accident frequency rate (Laboratoires M&L) | % | 2.11 | 4.31 | 53 |
| Work-related accident severity rate (Laboratoires M&L) | % | 0.055 | 0.318 | 53 |
Lost days due to work injury.
| Indicator | Unit | 2020 | Report Pages |
|---|---|---|---|
| Lost days due to work injury (Laboratoires M&L) | No. | 443 | 53 |
The percentage of employees trained by gender and employee category (e.g. senior management, middle management).
| Indicator | Unit | 2019 | 2020 | Report Pages |
|---|---|---|---|---|
| Employee training rate - men (Laboratoires M&L) | % | 50 | 53 | |
| Employee training rate - women (Laboratoires M&L) | % | 50 | 53 | |
| Managers trained (Laboratoires M&L) | No. | 296 | 53 | |
| Number of men who took part in at least one training course, Laboratoires M&L | men | 436 | 45 | |
| Number of middle management staff who took part in training, Laboratoires M&L | staff | 41 | 45 | |
| Number of new corporate team learners accessing digital training contents | learners | 4000 | 44 | |
| Number of selected employees targeted by Horizon programme | employees | 150 | 44 | |
| Number of senior management staff who took part in training, Laboratoires M&L | staff | 21 | 45 | |
| Number of staff who took part in one or more training course, Laboratoires M&L | staff | 876 | 45 | |
| Number of women who took part in at least one training course, Laboratoires M&L | women | 440 | 45 | |
| Percentage of employees who took part in training, Laboratoires M&L | 85% | 45 | ||
| Production workers & admin staff trained (Laboratoires M&L) | No. | 344 | 53 | |
| Senior executives & Board members trained (Laboratoires M&L) | No. | 13 | 53 | |
| Share of employees trained (Laboratoires M&L) | % | 85 | 71.5 | 53 |
| Supervisory staff trained (Laboratoires M&L) | No. | 226 | 53 |
The average training hours completed per employee by gender and employee category.
| Indicator | Unit | 2019 | 2020 | Report Pages |
|---|---|---|---|---|
| Average hours of training per employee, Laboratoires M&L | hours | 11 | 45 | |
| Completion rate for Corporate teams Digipulse digital transformation training | completion rate | 84% | 44 | |
| Total hours of training benefitted by men, Laboratoires M&L | hours | 5888 | 45 | |
| Total hours of training benefitted by women, Laboratoires M&L | hours | 5870 | 45 | |
| Total hours of training delivered, Laboratoires M&L | hours | 11759 | 45 | |
| Total number of hours of training (Laboratoires M&L) | hours | 17000 | 11759 | 53 |
| Training hours (men) (Laboratoires M&L) | hours | 935 | 53 | |
| Training hours (women) (Laboratoires M&L) | hours | 932 | 53 |
Number of suppliers by geographical region.
| Indicator | Unit | 2019 | 2020 | 2021 | Report Pages |
|---|---|---|---|---|---|
| Average global rating for direct suppliers | 60 | 38 | |||
| Collection points for LimeLife | 843 | 32 | |||
| Number of brands in countries | brands in 90 countries | 6 | 7 | ||
| Number of direct suppliers by geographic region - Africa & Middle East | No. | 9 | 52 | ||
| Number of direct suppliers by geographic region - Asia & Pacific | No. | 40 | 52 | ||
| Number of direct suppliers by geographic region - Europe | No. | 216 | 52 | ||
| Number of direct suppliers by geographic region - North America | No. | 25 | 52 | ||
| Number of direct suppliers by geographic region - South America | No. | 72 | 52 | ||
| Number of new businesses to be invested in by LimeLife Fempire Fund by end of 2021 | businesses | 3–4 | 41 | ||
| Number of partner family farms in agroecology collective | 15 | 23 | |||
| Total volume of materials used (finished product) | t | NA | 5683 | 51 |
Description of practices relating to engaging suppliers, number of suppliers where the practices are being implemented, and how they are implemented and monitored.
| Indicator | Unit | 2020 | Report Pages |
|---|---|---|---|
| Direct procurement expenditure covered by detailed CSR evaluation | percent | 87% | 14 |
| Direct purchase expenditure covered by detailed CSR evaluation | % | 87 | 38 |
| Number of direct/indirect suppliers to be covered by Step 1 CSR evaluation | No. | 294 | 52 |
| Percentage of Direct Purchasing expenditure covered by detailed CSR evaluation | % | 87 | 39 |
| Procurement staff received training on responsible purchasing and signed the Purchasing Code of Ethics | percent | 100% | 14 |
| Value of direct/indirect procurement to be covered by Step 1 CSR evaluation | € | 199268 | 52 |
Description of practices used to identify environmental and social risks along the supply chain, and how they are implemented and monitored.
| Indicator | Unit | 2020 | Report Pages |
|---|---|---|---|
| Percentage of raw materials for which the origin of all plants is traced back to the country of origin | percent of volume | 20 | 21 |
| Percentage of raw materials for which the origin of all plants is traced back to the field of origin | percent of volume | 10 | 21 |
| Suppliers rated as high-risk by the Group | 5 | 38 |
Description of practices used to promote environmentally preferable products and services when selecting suppliers, and how they are implemented and monitored.
| Indicator | Unit | 2009 | 2013 | 2020 | 2021 | 2025 | Report Pages |
|---|---|---|---|---|---|---|---|
| Average EcoVadis rating for direct purchases (target) | 62 | 39 | |||||
| Average EcoVadis rating for suppliers | 60 | 39 | |||||
| Fair-trade certification for all iconic ingredients producers | 8 | 12 | |||||
| First 100% recycled plastic bottles for L'OCCITANE en Provence | recycled plastic | 100% | 32 | ||||
| First 100% recycled plastic bottles for Melvita | recycled plastic | 100% | 32 | ||||
| Percentage of L'OCCITANE en Provence soaps that are palm oil-free | percent | 50 | 21 | ||||
| Percentage of plant ingredients in raw materials traced back to country of origin for L'OCCITANE en Provence and Melvita | percent of volumes | 90 | 21 | ||||
| Total volume of Melvita and L'OCCITANE en Provence key raw materials that is Fair Trade certified | % | 77 | 38 |
Number of products and service related complaints received and how they are dealt with.
| Indicator | Unit | 2020 | Report Pages |
|---|---|---|---|
| Growth in online sales | 41.8% | 7 | |
| Sales breakdown by brand - ELEMIS | % | 10 | 6 |
| Sales breakdown by brand - L'OCCITANE en Provence | % | 79 | 6 |
| Sales breakdown by brand - LimeLife | % | 6 | 6 |
| Sales breakdown by brand - Other brands | % | 5 | 6 |
| Sales breakdown by distribution channel - Sell-in | % | 31 | 6 |
| Sales breakdown by distribution channel - Sell-out | % | 69 | 6 |
Description of quality assurance process and recall procedures.
| Indicator | Unit | 2020 | Report Pages |
|---|---|---|---|
| Melvita formulas Cosmebio labelled | % | 100 | 19 |
| Percentage of products with naturalness percentage equal to or greater than 99% | % | 90 | 13 |
| Products using cellophane from FSC-labelled and compostable wood fiber | % | 45 | 34 |
| Silicone-free rinse-off formulas by L'OCCITANE en Provence | % | 93 | 19 |
| Silicone-free rinse-off formulas by Melvita (Cosmebio Charter) | % | 100 | 19 |
Focus areas of contribution (e.g. education, environmental concerns, labour needs, health, culture, sport).
| Indicator | Unit | 2010 | 2019 | 2020 | Report Pages |
|---|---|---|---|---|---|
| Beehives set up in 2019 | beehives | 244 | 22 | ||
| Beehives set up since 2010 | beehives | 1151 | 22 | ||
| Beneficiaries of eye care | 10 M | 12 | |||
| Number of female entrepreneurs joined Empow'Her programme in Burkina Faso | female entrepreneurs | 150 | 41 | ||
| Number of women in Burkina Faso supported for socio-economic development | women | 31427 | 41 | ||
| Number of women supported by L'OCCITANE Foundation | women | 31427 | 40 | ||
| Objective for number of women to be reached in Burkina Faso by supporting socio-economic development | women | 33000 | 41 | ||
| People benefitted from eye care around the world (cumulative since 2000) | people | 9109493 | 48 | ||
| People benefitted from eye care in the past year | people | 2777632 | 48 | ||
| Race for Vision target distance | km | 500000 | 49 | ||
| Women supported in Burkina Faso with the Foundation | 33000 | 12 |
Resources contributed (e.g. money or time) to the focus area.
| Indicator | Unit | 2017 | 2019 and 2020 | 2020 | 2025 | Report Pages |
|---|---|---|---|---|---|---|
| Amount allocated to women's projects by L'OCCITANE Foundation | EUR | 433208 | 40 | |||
| Artisanal Savoir-faire supported | 20 | 12 | ||||
| Funds allocated by subsidiaries, distributors and sites in support of blindness charity projects | EUR | 296623 | 48 | |||
| Funds allocated via L'OCCITANE Foundation and Melvita to support biodiversity projects | EUR | 414000 | 22 | |||
| Funds raised by UNICEF solidarity soap | EUR | 620054 | 48 | |||
| Funds raised for child blindness prevention by L'OCCITANE Foundation and UNICEF | euro | 1000000 | 49 | |||
| Number of employees around the world who used My True Story | employees | 8000 | 44 | |||
| Number of women benefitting from positive impact projects (L'OCCITANE Foundation, ELEMIS programmes, LimeLife Brighter Together Foundation) | women | 45000 | 40 | |||
| Private funds channelled towards restoration projects in Australia and Brazil | EUR | 400000 | 23 | |||
| Race for Vision funds raised | euro | 300000 | 49 |
Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2010 | 2016 | 2019 |
|---|---|---|---|---|
| Direct GHG Emissions (Scope 1) | tCO2eq | 2843 | 2599 | |
| Indirect Energy Emissions (Scope 2) | tCO2eq | 17116 | 16778 | |
| Total GHG Emissions | tCO2eq | 111786 | 117000 | |
| Total GHG Emissions Intensity (By Revenue) | tCO2eq/M€ | 101 | 87 | 74 |
Total hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2018 | 2019 | 2020 |
|---|---|---|---|---|
| Total Hazardous Waste | t | 751 | 692 | |
| Total Hazardous Waste Intensity (By Unit Product) | t/t | 0.039 | 0.052 | 0.047 |
Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2018 | 2019 | 2020 |
|---|---|---|---|---|
| Non-Hazardous Waste (Domestic Waste) | t | 2152 | 2203 | |
| Total Non-Hazardous Waste Intensity (By Product Weight) | t/t | 0.15 | 0.148 | |
| Total Non-Hazardous Waste Intensity (By Unit Product) | tons per ton produced | 0.165 | 0.15 | 0.148 |
Description of emissions target(s) set and steps taken to achieve them.
| Standard Indicator | Unit | 2016 | 2020 |
|---|---|---|---|
| GHG Emissions Reduction Percentage Compared to Last Year | percent | 30 | |
| Reduction in GHG Intensity Compared to Last Year (By Revenue) | tCO2eq/M€ | 73 | |
| Target GHG Emissions Reduction Percentage by 2030 Compared to 2010 | % | 30 |
Description of how hazardous and non-hazardous wastes are handled, and a description of reduction target(s) set and steps taken to achieve them.
| Standard Indicator | Unit | 2020 |
|---|---|---|
| Non-Hazardous Waste Intensity Reduction Percentage Compared to Last Year | % | 4.4 |
Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2019 | 2020 |
|---|---|---|---|
| Energy Consumption Intensity (By Unit Product) | kWh/t produced | 1366 | 1347 |
| Natural Gas Consumption | kWh | 9170882 | 8377616 |
| Percentage of Renewable Energy Consumption | % | 100 | 94 |
| Purchased Electricity | kWh | 43871771 | 39617270 |
| Renewable Energy Consumption | kWh | 19186308 | 18678518 |
| Total Energy Consumption | kWh | 20629708 | 19955532 |
Water consumption in total and intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2019 | 2020 |
|---|---|---|---|
| Water Consumption | m3 | 111209 | 105621 |
| Water Consumption Intensity (By Revenue) | m3/t | 7.76 | 7.13 |
Total packaging material used for finished products (in tonnes) and, if applicable, with reference to per unit produced.
| Standard Indicator | Unit | 2019 | 2020 |
|---|---|---|---|
| Packaging Material Savings | t | 141.41 | 181.74 |
| Packaging Materials Consumed | tons | 5683 |
Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.
| Standard Indicator | Unit | 2019 | 2020 |
|---|---|---|---|
| Number of Employees Aged 30-50 | No. | 7132 | 7179 |
| Number of Employees Aged Above 50 | No. | 1662 | 1583 |
| Number of Employees Aged Below 30 | No. | 1941 | 2056 |
| Number of Full-time Employees | No. | 8601 | 9347 |
| Number of Total Employees | No. | 8601 | 9347 |
| Percentage of Employees in Africa & Middle East | % | 1 | 1 |
| Percentage of Employees in Americas | % | 21 | 21 |
| Percentage of Employees in Asia | % | 37 | 37 |
| Percentage of Employees in Europe | % | 41 | 41 |
| Percentage of Employees in North America | % | 11 | 11 |
| Percentage of Female Employees | % | 87 | |
| Percentage of Male Employees | % | 13 |
Employee turnover rate by gender, age group and geographical region.
| Standard Indicator | Unit | 2020 |
|---|---|---|
| Turnover Rate of Employees in Africa & Middle East | % | 23 |
| Turnover Rate of Employees in Asia & Pacific | % | 24 |
| Turnover Rate of Employees in Europe | % | 30 |
| Turnover Rate of Employees in North America | % | 72 |
| Turnover Rate of Employees in South America | % | 54 |
| Turnover Rate of Total Employees | % | 38 |
Lost days due to work injury.
| Standard Indicator | Unit | 2020 |
|---|---|---|
| Lost Days Due to Work-related Injuries | No. | 443 |
The percentage of employees trained by gender and employee category (e.g. senior management, middle management).
| Standard Indicator | Unit | 2019 | 2020 |
|---|---|---|---|
| Percentage of Employees Trained | % | 85 | 71.5 |
| Percentage of Trained Female Employees | % | 50 | |
| Percentage of Trained Male Employees | % | 50 |
The average training hours completed per employee by gender and employee category.
| Standard Indicator | Unit | 2019 | 2020 |
|---|---|---|---|
| Average Training Hours per Employee | hours | 11 | |
| Total Training Hours | hours | 17000 | 11759 |
Number of suppliers by geographical region.
| Standard Indicator | Unit | 2020 |
|---|---|---|
| Number of Suppliers in Africa | No. | 9 |
| Number of Suppliers in Asia (Excluding China) | No. | 40 |
| Number of Suppliers in Europe | No. | 216 |
| Number of Suppliers in North America | No. | 25 |
| Number of Suppliers in South America | No. | 72 |
| Number of Total Suppliers | ||
| Proportion of Spending on Local Suppliers | % |
Resources contributed (e.g. money or time) to the focus area.
| Standard Indicator | Unit | 2017 | 2019 | 2020 |
|---|---|---|---|---|
| Total Social Investment | EUR | 1000000 | 400000 | 1767885 |