Environmental, Social and Governance Report 2020
Extracted ESG KPIs
KPIs are organized by ESG aspects.
Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2016 | 2017 | 2018 | 2019 | 2020 | Report Pages |
|---|---|---|---|---|---|---|---|
| Average power consumption per unit water supply of the Group | kWh/000 m³ | 227 | 29 | ||||
| Average power consumption per unit water supply of the industry | kWh/000 m³ | 337 | 29 | ||||
| Fuel consumption, Sewage treatment business | tonnes | 7 | 29 | ||||
| Fuel consumption, Water supply business | tonnes | 597 | 29 | ||||
| Power consumption per unit water supply | kW·h/000 m³ | 269 | 251 | 225 | 226 | 227 | 10 |
| Power consumption, Sewage treatment business | MWh | 58995 | 29 | ||||
| Power consumption, Water supply business | MWh | 351980 | 29 | ||||
| Total energy consumption (converted from power consumption and fuel consumption) | GJ | 1479861 | 29 | ||||
| Total fuel consumption | tonnes | 604 | 29 | ||||
| Total length of water pipelines under operation and maintenance | km | 150000 | 9 | ||||
| Total power consumption | MWh | 410975 | 29 | ||||
| Unit power consumption, Sewage treatment business | kWh/000 m³ | 293 | 29 | ||||
| Unit power consumption, Water supply business | kWh/000 m³ | 227 | 29 |
Water consumption in total and intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2016 | 2017 | 2018 | 2019 | 2020 | Report Pages |
|---|---|---|---|---|---|---|---|
| Acquisition of water projects | million HK$ | 410 | 9 | ||||
| Leakage ratio | % | 15.9 | 15.55 | 14.43 | 15.25 | 14.32 | 10 |
| Number of domestic users of water supply service | million | 5.3 | 9 | ||||
| Total investment amount in new large-scale water construction and upgrade projects | billion HK$ | 3.11 | 9 |
Description of whether there is any issue in sourcing water that is fit for purpose, water efficiency target(s) set and steps taken to achieve them.
| Indicator | Unit | 2020 | Report Pages |
|---|---|---|---|
| Average leakage ratio of the Group | % | 14.32 | 29 |
| Average leakage ratio of the industry | % | 22.01 | 29 |
| Number of water plants | 170 | 9 |
Description of the significant impacts of activities on the environment and natural resources and the actions taken to manage them.
| Indicator | Unit | 2020 | Report Pages |
|---|---|---|---|
| Number of sewage treatment plants | 19 | 9 |
Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.
| Indicator | Unit | 2020 | Report Pages |
|---|---|---|---|
| Increase in number of employees compared to last year | 1046 | 9 | |
| Number of employees | 9356 | 9 | |
| Number of female employees | 3882 | 39 | |
| Number of female employees in mid-level management | 347 | 39 | |
| Number of female employees in other positions | 589 | 39 | |
| Number of female employees in senior management | 113 | 39 | |
| Number of female technicians and operation workers | 2833 | 39 | |
| Number of male employees | 5474 | 39 | |
| Number of male employees in mid-level management | 764 | 39 | |
| Number of male employees in other positions | 745 | 39 | |
| Number of male employees in senior management | 470 | 39 | |
| Number of male technicians and operation workers | 3495 | 39 | |
| Proportion of local employees | % | 86 | 39 |
| Total number of employees | 9356 | 39 |
Employee turnover rate by gender, age group and geographical region.
| Indicator | Unit | 2020 | Report Pages |
|---|---|---|---|
| Annual employee turnover | % | 1.24 | 39 |
Number of suppliers by geographical region.
| Indicator | Unit | 2020 | Report Pages |
|---|---|---|---|
| Acquisition of 29.52% equity interests in Kangda International Environmental Company Limited | billion HK$ | 1.2 | 9 |
| Number of commercial and industrial users of water supply service | 400000 | 9 |
Number of products and service related complaints received and how they are dealt with.
| Indicator | Unit | 2020 | Report Pages |
|---|---|---|---|
| Number of users of water supply service | million | 5.7 | 9 |
Resources contributed (e.g. money or time) to the focus area.
| Indicator | Unit | 2016 | 2017 | 2018 | 2019 | 2020 | Report Pages |
|---|---|---|---|---|---|---|---|
| Revenue | HK$'000 | 4739902 | 5707895 | 7580176 | 8302211 | 8694303 | 10 |
Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit |
|---|---|
| Direct GHG Emissions (Scope 1) | tonnes CO2 equivalent |
| Indirect Energy Emissions (Scope 2) | tonnes CO2 equivalent |
| Total GHG Emissions | tonnes CO2 equivalent |
Total hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit |
|---|---|
| Total Hazardous Waste | tonnes |
Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit |
|---|---|
| Non-Hazardous Waste Disposed | tonnes |
Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2020 |
|---|---|---|
| Purchased Electricity | MWh | 410975 |
| Total Direct Energy Consumption | tonnes | 604 |
| Total Energy Consumption | GJ | 1479861 |
| Total Indirect Energy Consumption | MWh | 410975 |
| Total Non-Renewable Fuel Consumption | tonnes | 604 |
Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.
| Standard Indicator | Unit | 2020 |
|---|---|---|
| Number of Female Employees | employees | 3882 |
| Number of General Employees (Female) | employees | 589 |
| Number of General Employees(Male) | employees | 745 |
| Number of Male Employees | employees | 5474 |
| Number of Middle Management Employees (Female) | employees | 347 |
| Number of Middle Management Employees (Male) | employees | 764 |
| Number of New Employees | employees | 1046 |
| Number of Senior Management Employees (Female) | employees | 113 |
| Number of Senior Management Employees (Male) | employees | 470 |
| Number of Technicians and Operation Workers (Female) | employees | 2833 |
| Number of Technicians and Operation Workers (Male) | employees | 3495 |
| Number of Total Employees | employees | 9356 |
| Percentage of Employees Aged 30-50 | % | 70 |
| Percentage of Employees Aged Above 50 | % | 9 |
| Percentage of Employees Aged Below 30 | % | 21 |
| Percentage of Female Employees | % | 41.5 |
| Percentage of Male Employees | % | 58.5 |
| Proportion of Local Employees | % | 86 |
Employee turnover rate by gender, age group and geographical region.
| Standard Indicator | Unit | 2020 |
|---|---|---|
| Turnover Rate of Total Employees | % | 1.24 |
The percentage of employees trained by gender and employee category (e.g. senior management, middle management).
| Standard Indicator | Unit |
|---|---|
| Percentage of Trained Female Employees | % |
| Percentage of Trained General Employees | % |
| Percentage of Trained Male Employees | % |
| Percentage of Trained Middle Management | % |
| Percentage of Trained Senior Management | % |
The average training hours completed per employee by gender and employee category.
| Standard Indicator | Unit |
|---|---|
| Average Training Hours (Female) | hrs |
| Average Training Hours (General Staff) | hrs |
| Average Training Hours (Male) | hrs |
| Average Training Hours (Middle Management) | hrs |
| Average Training Hours (Senior Management) | hrs |
Number of products and service related complaints received and how they are dealt with.
| Standard Indicator | Unit | 2020 |
|---|---|---|
| Complaint Growth Rate | None | |
| Complaints Handling Rate | None | |
| Number of Complaints Dealt with | None | |
| Number of Complaints Resolved on Products and Services | None | |
| Number of Product Authenticity Complaints | None | |
| Number of Product Health and Safety Complaints | None | |
| Number of Product Quality Complaints | None | |
| Number of Products and Service Related Complaints | None | |
| Satisfaction Rate of Customer Complaint Handling | None | |
| Total Number of Customer Complaints | None |
Resources contributed (e.g. money or time) to the focus area.
| Standard Indicator | Unit | 2016 | 2017 | 2018 | 2019 | 2020 |
|---|---|---|---|---|---|---|
| Total Social Investment | HK$'000 | 4739902 | 5707895 | 7580176 | 8302211 | 8694303 |