2019 Environmental, Social and Governance Report
Extracted ESG KPIs
KPIs are organized by ESG aspects.
The types of emissions and respective emissions data.
| Indicator | Unit | 2019 | Report Pages |
|---|---|---|---|
| NOx emission | g | 1063.13 | 9 |
| PM emission | g | 78.27 | 9 |
| SOx emission | g | 89.35 | 9 |
| SOx emission intensity (consumption/headcount) | g | 0.05 | 9 |
Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2019 | Report Pages |
|---|---|---|---|
| NOx emission intensity (consumption/headcount) | g | 0.59 | 9 |
| PM emission intensity (consumption/headcount) | g | 0.04 | 9 |
| Scope 1 Direct GHG emission Petrol consumption | tCO2e | 16.52 | 9 |
| Scope 1 Direct GHG emission Petrol consumption intensity (consumption/headcount) | tCO2e | 0.009 | 9 |
| Scope 2 Indirect GHG emission Electricity consumption | tCO2e | 3277.84 | 9 |
| Scope 2 Indirect GHG emission Electricity consumption intensity (consumption/headcount) | tCO2e | 1.84 | 9 |
| Total GHG Emissions | tCO2e | 3294.36 | 9 |
| Total GHG Emissions intensity (consumption/headcount) | tCO2e | 1.85 | 9 |
Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2019 | Report Pages |
|---|---|---|---|
| Electricity Consumed | kWh | 3659915 | 11 |
| Electricity Consumed Intensity (Consumption / Headcount) | kWh | 2059 | 11 |
| Petrol Consumed | litres | 6078.81 | 11 |
| Petrol Consumed Intensity (Consumption / Headcount) | Litres | 3.42 | 11 |
Water consumption in total and intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2019 | Report Pages |
|---|---|---|---|
| Water Consumed | litres | 34694.73 | 11 |
| Water Consumed Intensity (Consumption / Headcount) | litres | 19.58 | 11 |
Description of the significant impacts of activities on the environment and natural resources and the actions taken to manage them.
| Indicator | Unit | 2019 | Report Pages |
|---|---|---|---|
| ISO 14001 certification for environmental management (CRMS business) | awarded | 24 |
Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.
| Indicator | Unit | 2019 | Report Pages |
|---|---|---|---|
| Employees 25-34 years old | 745 | 14 | |
| Employees 35-44 years old | 524 | 14 | |
| Employees 45-54 years old | 91 | 14 | |
| Employees Above 55 years old | 12 | 14 | |
| Employees Below 25 years old | 405 | 14 | |
| Employees in Hong Kong | 28 | 14 | |
| Employees in Macau | 1 | 14 | |
| Employees in The PRC | 1748 | 14 | |
| Full time Employees | 1537 | 14 | |
| Part-time Employees | 214 | 14 | |
| Total Employees | 1777 | 14 | |
| Total Female Employees | 1089 | 14 | |
| Total Male Employees | 688 | 14 |
Description of occupational health and safety measures adopted, and how they are implemented and monitored.
| Indicator | Unit | 2019 | Report Pages |
|---|---|---|---|
| OHSAS 18001 certification for occupational safety and health management (CRMS business) | awarded | 24 |
The percentage of employees trained by gender and employee category (e.g. senior management, middle management).
| Indicator | Unit | 2019 | Report Pages |
|---|---|---|---|
| Capability Maturity Model Standard Certificate for Customer Centre (CRMS business) | awarded | 24 | |
| Number of graduates attended the Vocational Training of the University graduation ceremony | graduates | 14 | 17 |
| Trainee Employees | 26 | 14 |
Description of quality assurance process and recall procedures.
| Indicator | Unit | 2019 | Report Pages |
|---|---|---|---|
| ISO 9001 certification for quality management system (CRMS business) | awarded | 24 |
Description of consumer data protection and privacy policies, and how they are implemented and monitored.
| Indicator | Unit | 2019 | Report Pages |
|---|---|---|---|
| ISO 27001 certification for information security management (CRMS business) | awarded | 24 |
Focus areas of contribution (e.g. education, environmental concerns, labour needs, health, culture, sport).
| Indicator | Unit | 2019 | Report Pages |
|---|---|---|---|
| Business Licence for Cross-region Value-added Telecommunications Business (CRMS business) | awarded | 24 |
The types of emissions and respective emissions data.
| Standard Indicator | Unit | 2019 |
|---|---|---|
| Airborne Particulate Matter (PM) Emissions | g | 78.27 |
| NOâ‚“ Emissions | g | 1063.13 |
| SOâ‚“ Emissions | g | 89.35 |
Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2019 |
|---|---|---|
| Direct GHG Emissions (Scope 1) | tCO2e | 16.52 |
| Indirect Energy Emissions (Scope 2) | tCO2e | 3277.84 |
| Scope 1 GHG Emissions Intensity (By Employee) | tCO2e | 0.009 |
| Scope 2 GHG Emissions Intensity (By Employee) | tCO2e | 1.84 |
| Total GHG Emissions | tCO2e | 3294.36 |
| Total GHG Emissions Intensity (By Employee) | tCO2e | 1.85 |
Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2019 |
|---|---|---|
| Direct Energy Intensity (By Employee) | Litres | 3.42 |
| Gasoline Consumption | litres | 6078.81 |
| Grid Electricity Consumption | kWh | 3659915 |
| Purchased Electricity | kWh | 3659915 |
| Purchased Electricity Intensity (By Employee) | kWh | 2059 |
| Total Electricity Consumption Intensity (By Employee) | kWh | 2059 |
| Total Indirect Energy Consumption | kWh | 3659915 |
| Total Non-Renewable Fuel Consumption | litres | 6078.81 |
Water consumption in total and intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2019 |
|---|---|---|
| Water Consumption | litres | 34694.73 |
Total packaging material used for finished products (in tonnes) and, if applicable, with reference to per unit produced.
| Standard Indicator | Unit |
|---|---|
| Packaging Material Consumption (Paper) | reams |
Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.
| Standard Indicator | Unit | 2019 |
|---|---|---|
| Number of Employees Aged 30-50 | employees | 1269 |
| Number of Employees Aged Above 50 | employees | 103 |
| Number of Employees Aged Below 30 | employees | 405 |
| Number of Employees in Hong Kong | employees | 28 |
| Number of Employees in Hong Kong and Mainland China | employees | 1776 |
| Number of Employees in Macau | employees | 1 |
| Number of Employees in Mainland China | employees | 1748 |
| Number of Female Employees | employees | 1089 |
| Number of Full-time Employees | employees | 1537 |
| Number of Male Employees | employees | 688 |
| Number of Part-time Employees | employees | 214 |
| Number of Total Employees | employees | 1777 |
| Percentage of Employees Aged 30-50 | % | 71.44 |
| Percentage of Employees Aged Above 50 | % | 5.8 |
| Percentage of Employees Aged Below 30 | % | 22.79 |
| Percentage of Employees in Hong Kong | % | 1.58 |
| Percentage of Employees in Hong Kong and Mainland China | % | 99.94 |
| Percentage of Employees in Macau | % | 0.06 |
| Percentage of Employees in Mainland China | % | 98.37 |
| Percentage of Female Employees | % | 61.28 |
| Percentage of Full-time Employees | % | 86.52 |
| Percentage of Male Employees | % | 38.72 |
| Percentage of Part-time Employees | % | 12.05 |
Employee turnover rate by gender, age group and geographical region.
| Standard Indicator | Unit |
|---|---|
| Turnover Rate of Total Employees | % |
The percentage of employees trained by gender and employee category (e.g. senior management, middle management).
| Standard Indicator | Unit | 2019 |
|---|---|---|
| Percentage of Employees Trained | percent | 100 |
The average training hours completed per employee by gender and employee category.
| Standard Indicator | Unit |
|---|---|
| Average Training Hours per Employee | hours |
Description of quality assurance process and recall procedures.
| Standard Indicator | Unit | 2019 |
|---|---|---|
| Passing Rate of Third-party Accreditation Performed under the Quality Management System | % | 100 |