Environmental, Social & Governance Report 2020
Extracted ESG KPIs
KPIs are organized by ESG aspects.
Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2018-2019 | 2019-2020 | Report Pages |
|---|---|---|---|---|
| Greenhouse gas emission intensity (per employee) | tonnes CO2e/employee | 6.18 | 6.19 | 6 |
| Scope 1 GHG emission intensity (per employee) | tonnes CO2e/employee | 1.82 | 1.72 | 6 |
| Scope 1 GHG emissions (Direct, fuel consumption by vehicles & yacht) | tonnes CO2e | 107.44 | 101.43 | 6 |
| Scope 2 GHG emission intensity (per employee) | tonnes CO2e/employee | 4.25 | 4.37 | 6 |
| Scope 2 GHG emissions (Indirect, purchased electricity) | tonnes CO2e | 250.63 | 257.7 | 6 |
| Scope 3 GHG emission intensity (per employee) | tonnes CO2e/employee | 0.11 | 0.1 | 6 |
| Scope 3 GHG emissions (Other indirect, disposal of paper waste) | tonnes CO2e | 6.69 | 6.11 | 6 |
| Total greenhouse gas emissions (Scope 1, 2, 3) | tonnes CO2e | 364.76 | 365.24 | 6 |
Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2019 | Report Pages |
|---|---|---|---|
| Non-hazardous waste generated (paper) | tonnes | 1.4 | 7 |
| Non-hazardous waste generated per employee (paper) | tonnes | 0.024 | 7 |
Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2018-2019 | 2019 | 2019-2020 | 2020 | Report Pages |
|---|---|---|---|---|---|---|
| Electricity consumption | kWh | 317250 | 290000 | 9 | ||
| Electricity consumption intensity (per employee) | kWh/employee | 5377 | 4915 | 9 | ||
| Electricity consumption intensity per employee | kilowatt-hours per employee | 5377 | 4915 | 8 | ||
| Fuel consumption | L | 49900 | 43400 | 9 | ||
| Fuel consumption intensity (per employee) | L/employee | 846 | 736 | 9 | ||
| Fuel consumption intensity per employee | litres per employee | 846 | 736 | 8 | ||
| Total electricity consumption | kilowatt-hours | 317250 | 290000 | 8 | ||
| Total fuel consumption (gasoline and diesel oil) | litres | 49900 | 43400 | 8 |
Number and rate of work-related fatalities occurred in each of the past three years including the reporting year.
| Indicator | Unit | 2018-2019 | 2019-2020 | Report Pages |
|---|---|---|---|---|
| Confirmed cases of COVID-19 | N/A | - | 25 | |
| Injuries suffered by employees | - | - | 25 | |
| Work-related accidents | - | - | 25 | |
| Work-related fatalities | - | - | 25 |
Lost days due to work injury.
| Indicator | Unit | 2018-2019 | 2019-2020 | Report Pages |
|---|---|---|---|---|
| Sick leave due to work injury | - | - | 25 |
The average training hours completed per employee by gender and employee category.
| Indicator | Unit | 2018-2019 | 2019-2020 | Report Pages |
|---|---|---|---|---|
| Average training hours per person | hours | 6.89 | 9.25 | 25 |
| Total training hours accumulated by employees and account executives | hours | 648 | 842 | 25 |
Description of consumer data protection and privacy policies, and how they are implemented and monitored.
| Indicator | Unit | 2018-2019 | 2019 | 2019-2020 | 2020 | Report Pages |
|---|---|---|---|---|---|---|
| Percentage of existing customers receiving electronic statements | % | 47 | 48 | 10 | ||
| Percentage of existing customers receiving electronic statements during the reporting period | % | 47 | 48 | 11 | ||
| Percentage of new customers receiving electronic statements | % | 75 | 77 | 10 | ||
| Percentage of new customers receiving electronic statements during the reporting period | % | 75 | 77 | 11 |
Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2018-2019 | 2019-2020 |
|---|---|---|---|
| Direct GHG Emissions (Scope 1) | tonnes CO2e | 107.44 | 101.43 |
| Indirect Energy Emissions (Scope 2) | tonnes CO2e | 250.63 | 257.7 |
| Scope 1 GHG Emissions Intensity (By Employee) | tonnes CO2e/employee | 1.82 | 1.72 |
| Scope 2 GHG Emissions Intensity (By Employee) | tonnes CO2e/employee | 4.25 | 4.37 |
| Scope 3 GHG Emissions Intensity (By Employee) | tonnes CO2e/employee | 0.11 | 0.1 |
| Total GHG Emissions | tonnes CO2e | 364.76 | 365.24 |
| Total GHG Emissions Intensity (By Employee) | tonnes CO2e/employee | 6.18 | 6.19 |
| Total Other Indirect Energy Emissions (Scope 3) | tonnes CO2e | 6.69 | 6.11 |
Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2019 |
|---|---|---|
| Paper Waste | tonnes | 1.4 |
| Total Non-Hazardous Waste Intensity (By Employee) | tonnes | 0.024 |
Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2019 | 2020 |
|---|---|---|---|
| Direct Energy Intensity (By Employee) | litres per employee | 846 | 736 |
| Energy Consumption Intensity (By Employee) | kilowatt-hours equivalent per employee | 6223 | 5651 |
| Fuel Consumption | litres | 49900 | 43400 |
| Grid Electricity Consumption | kilowatt-hours | 317250 | 290000 |
| Grid Purchased Electricity Intensity (By Employee) | kilowatt-hours per employee | 5377 | 4915 |
| Purchased Electricity | kilowatt-hours | 317250 | 290000 |
| Purchased Electricity Intensity (By Employee) | kilowatt-hours per employee | 5377 | 4915 |
| Total Direct Energy Consumption | litres | 49900 | 43400 |
| Total Electricity Consumption Intensity (By Employee) | kilowatt-hours per employee | 5377 | 4915 |
| Total Indirect Energy Consumption | kilowatt-hours | 317250 | 290000 |
| Total Non-Renewable Fuel Consumption | litres | 49900 | 43400 |
Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.
| Standard Indicator | Unit |
|---|---|
| Number of Full-time Employees | employees |
| Percentage of Employees Aged 30-50 | percent |
| Percentage of Employees Aged Above 50 | percent |
| Percentage of Employees Aged Below 30 | percent |
| Percentage of Female Employees | percent |
| Percentage of Male Employees | percent |
Employee turnover rate by gender, age group and geographical region.
| Standard Indicator | Unit |
|---|---|
| Turnover Rate of Total Employees | % |
The average training hours completed per employee by gender and employee category.
| Standard Indicator | Unit | 2018-2019 | 2019-2020 |
|---|---|---|---|
| Average Training Hours per Employee | hours | 6.89 | 9.25 |
| Total Training Hours | hours | 648 | 842 |