Environmental, Social and Governance Report 2019

Year: 2019
Published: 2020-07-17
Status: Processed

Extracted ESG KPIs

KPIs are organized by ESG aspects.

The types of emissions and respective emissions data.

Indicator Unit 2018 2019 Report Pages
Inhalable particulate matters (air pollutants) kg 0.23 2.56 41
Inhalable particulate matters (kg) - Shanghai headquarters and 11 projects under construction kg 2.56 79
Nitrogen oxides (air pollutants) kg 1.91 14.49 41
Nitrogen oxides (kg) - Shanghai headquarters and 11 projects under construction kg 14.49 79
Sulfur oxides (air pollutants) kg 0.54 1.44 41
Sulfur oxides (kg) - Shanghai headquarters and 11 projects under construction kg 1.44 79

Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Indicator Unit 2018 2019 Report Pages
Direct emissions from fuel consumption (Scope I) tons of carbon dioxide equivalent 288.8 40
Indirect emissions from aircraft for business trips (Scope III) tons of carbon dioxide equivalent 672.3 40
Indirect emissions from electricity consumption (Scope II) tons of carbon dioxide equivalent 3166.7 40
Intensity of greenhouse gas emission (tons of carbon dioxide equivalent/sq.m) - Shanghai headquarters and 11 projects under construction tons of carbon dioxide equivalent/sq.m 0.001 79
Intensity of greenhouse gas emissions tons of carbon dioxide equivalent/sq.m. 0.004 0.001 39, 40
Scope I greenhouse gas emissions tons of carbon dioxide equivalent 16.4 288.8 39
Scope I: Direct greenhouse gas emission (tons of carbon dioxide equivalent) - Shanghai headquarters and 11 projects under construction tons of carbon dioxide equivalent 288.8 79
Scope II greenhouse gas emissions tons of carbon dioxide equivalent 4846.1 3166.7 39
Scope II: Indirect greenhouse gas emission from energy (tons of carbon dioxide equivalent) - Shanghai headquarters and 11 projects under construction tons of carbon dioxide equivalent 3166.7 79
Scope III greenhouse gas emissions tons of carbon dioxide equivalent 26.4 672.3 39
Scope III: Other indirect greenhouse gas emission (tons of carbon dioxide equivalent) - Shanghai headquarters and 11 projects under construction tons of carbon dioxide equivalent 672.3 79
Total greenhouse gas emission (tons of carbon dioxide equivalent) - Shanghai headquarters and 11 projects under construction tons of carbon dioxide equivalent 4127.8 79
Total greenhouse gas emissions tons of carbon dioxide equivalent 4888.9 4127.8 39
Total greenhouse gas emissions (Group) tons of carbon dioxide equivalent 4127.8 40

Total hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Indicator Unit 2019 Report Pages
Intensity of hazardous wastes (tons/thousand sq.m.) - Shanghai headquarters and 11 projects under construction tons/thousand sq.m. 0.00001 79
Total generation of hazardous waste tons 0.08 42
Total hazardous wastes (production) (tons) - Shanghai headquarters and 11 projects under construction tons 0.08 79
Total hazardous wastes (recycled) (tons) - Shanghai headquarters and 11 projects under construction tons 0.08 79
Total recycled volume of hazardous waste tons 0.08 42

Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Indicator Unit 2018 2019 Report Pages
Bricks usage, Shanghai headquarters and 11 projects under construction tons 153389 81
Bricks use in construction materials tons 247182 153389 36
Generation of construction waste tons 1431900 37
PC boards use in construction materials tons 15033 36
Recycle of construction waste tons 3840 37
Total generation of non-hazardous waste tons 655.7 42
Total generation of non-hazardous waste (Food waste) tons 652.7 42
Total generation of non-hazardous waste (Green waste) tons 3 42
Total recycled volume of non-hazardous waste tons 21.3 42
Total recycled volume of non-hazardous waste (Food waste) tons 18.3 42
Total recycled volume of non-hazardous waste (Green waste) tons 3 42

Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).

Indicator Unit 2018 2019 Report Pages
Cement usage, Shanghai headquarters and 11 projects under construction tons 2327 81
Cement use in construction materials tons 2408 2327 36
Concrete usage, Shanghai headquarters and 11 projects under construction tons 1205439 81
Concrete use in construction materials tons 467878 1205439 36
Electricity consumption MWh 6884.9 4932.8 39
Electricity consumption, Shanghai headquarters and 11 projects under construction MWh 4932.8 81
Gasoline consumption MWh 64.3 870.1 39
Gasoline consumption, Shanghai headquarters and 11 projects under construction liter 98277.8 81
Intensity of energy consumption, Shanghai headquarters and 11 projects under construction MWh/sq.m. 0.001 81
Liquefied gas consumption, Shanghai headquarters and 11 projects under construction kg 522 81
Liquid gas consumption MWh 3.9 39
Natural gas consumption MWh 136.8 39
Natural gas consumption, Shanghai headquarters and 11 projects under construction cubic meters 12650 81
PC usage, Shanghai headquarters and 11 projects under construction tons 15033 81
Total area of projects certified as green buildings sq.m. 8000000 29
Total energy consumption, Shanghai headquarters and 11 projects under construction MWh 5943.6 81
Total intensity of energy consumption MWh/sq.m. 0.005 0.001 39

Water consumption in total and intensity (e.g. per unit of production volume, per facility).

Indicator Unit 2018 2019 Report Pages
Intensity of water consumption (headquarters in Shanghai and projects under construction) m³/sq.m. 0.13 0.1 40
Intensity of water consumption, Shanghai headquarters and 11 projects under construction cubic meters/sq.m. 0.1 81
Total GFA of projects under construction with 100% equity interest sq.m. 100000 6
Total water consumption (headquarters in Shanghai and projects under construction) m³ 162446 556722 40
Total water consumption, Shanghai headquarters and 11 projects under construction cubic meters 556722 81

Total packaging material used for finished products (in tonnes) and, if applicable, with reference to per unit produced.

Indicator Unit 2018 2019 Report Pages
Mortar usage, Shanghai headquarters and 11 projects under construction tons 34301 81
Mortar use in construction materials tons 167320 34301 36
River sand usage, Shanghai headquarters and 11 projects under construction tons 8475 81
River sand use in construction materials tons 11035 8475 36
Steel reinforcing bar use in construction materials tons 58274 62978 36
Steel reinforcing bars usage, Shanghai headquarters and 11 projects under construction tons 62978 81
Total use of construction materials tons 954418 1487298 36

Description of the significant impacts of activities on the environment and natural resources and the actions taken to manage them.

Indicator Unit 2018 2019 Report Pages
Area of projects certified with two-star and above green building standards sq.m. 1500000 29
Number of contracted projects (property services) projects 100 12
Number of projects certified as green buildings projects 83 29
Percentage of total GFA of all projects under construction with 100% equity interest % 84.6 6
Projects certified with one-star green building standards (percentage) % 69 29
Projects certified with two-star and above green building standards (percentage) % 31 29
Stone usage, Shanghai headquarters and 11 projects under construction tons 5356 81
Stone use in construction materials tons 321 5356 36
Value of total land reserves billion RMB 366.1 12

Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.

Indicator Unit 2018 2019 Report Pages
Age distribution - 31–40 % 36.8 51
Age distribution - 41–50 % 17.7 51
Age distribution - >50 % 8.7 51
Age distribution - ≤30 % 36.8 51
Distribution of academic background - Bachelor % 28.3 51
Distribution of academic background - College degree or below % 67.9 51
Distribution of academic background - Doctor and master % 3.8 51
Distribution of contract type - Fixed-term contract % 4.1 51
Distribution of contract type - Long-term contract % 95.9 51
Employees by age: 30 and below, Shanghai headquarters and 11 projects under construction 338 84
Employees by age: 30 and below, Shanghai headquarters and 4 projects under construction 42 84
Employees by age: 30 and below, Whole Group 2783 84
Employees by age: 31-40, Shanghai headquarters and 11 projects under construction 358 84
Employees by age: 31-40, Shanghai headquarters and 4 projects under construction 85 84
Employees by age: 31-40, Whole Group 2786 84
Employees by age: 41-50, Shanghai headquarters and 11 projects under construction 51 84
Employees by age: 41-50, Shanghai headquarters and 4 projects under construction 10 84
Employees by age: 41-50, Whole Group 1344 84
Employees by age: Above 50, Shanghai headquarters and 11 projects under construction 6 84
Employees by age: Above 50, Shanghai headquarters and 4 projects under construction 1 84
Employees by age: Above 50, Whole Group 659 84
Employees by qualification degree: Bachelor, Shanghai headquarters and 11 projects under construction 408 84
Employees by qualification degree: Bachelor, Whole Group 2147 84
Employees by qualification degree: College degree and below, Shanghai headquarters and 11 projects under construction 216 84
Employees by qualification degree: College degree and below, Whole Group 5138 84
Employees by qualification degree: Doctor, Shanghai headquarters and 11 projects under construction 2 84
Employees by qualification degree: Doctor, Whole Group 3 84
Employees by qualification degree: Master, Shanghai headquarters and 11 projects under construction 127 84
Employees by qualification degree: Master, Whole Group 284 84
Employees by ranking: General staff, Shanghai headquarters and 11 projects under construction 478 84
Employees by ranking: General staff, Shanghai headquarters and 4 projects under construction 72 84
Employees by ranking: General staff, Whole Group 5987 84
Employees by ranking: Grade C senior management, Shanghai headquarters and 11 projects under construction 11 84
Employees by ranking: Grade C senior management, Whole Group 16 84
Employees by ranking: Middle management, Shanghai headquarters and 11 projects under construction 183 84
Employees by ranking: Middle management, Shanghai headquarters and 4 projects under construction 40 84
Employees by ranking: Middle management, Whole Group 1175 84
Employees by ranking: Senior management, Shanghai headquarters and 11 projects under construction 81 84
Employees by ranking: Senior management, Shanghai headquarters and 4 projects under construction 26 84
Employees by ranking: Senior management, Whole Group 394 84
Employees in Hong Kong (Whole Group) 26 83
Employees in Mainland China (Whole Group) 7546 83
Female employees (Shanghai headquarters and 11 projects under construction) 322 83
Female employees (Shanghai headquarters and 4 projects under construction) 44 83
Female employees (Whole Group) 3008 83
Fixed-term contract employees (Shanghai headquarters and 11 projects under construction) 741 83
Fixed-term contract employees (Whole Group) 7261 83
Full-time employees (Shanghai headquarters and 11 projects under construction) 753 83
Full-time employees (Whole Group) 7572 83
Gender distribution - Female % 39.7 51
Gender distribution - Male % 60.3 51
Long-term contract employees (Shanghai headquarters and 11 projects under construction) 12 83
Long-term contract employees (Whole Group) 311 83
Male employees (Shanghai headquarters and 11 projects under construction) 431 83
Male employees (Shanghai headquarters and 4 projects under construction) 94 83
Male employees (Whole Group) 4564 83
New recruits by age, 30 and below, Shanghai headquarters and 11 projects under construction 252 85
New recruits by age, 30 and below, Shanghai headquarters and 4 projects under construction 37 85
New recruits by age, 30 and below, Whole Group 3621 85
New recruits by age, 31-40, Shanghai headquarters and 11 projects under construction 232 85
New recruits by age, 31-40, Shanghai headquarters and 4 projects under construction 44 85
New recruits by age, 31-40, Whole Group 1904 85
New recruits by age, 41-50, Shanghai headquarters and 11 projects under construction 19 85
New recruits by age, 41-50, Shanghai headquarters and 4 projects under construction 6 85
New recruits by age, 41-50, Whole Group 541 85
New recruits by age, Above 50, Shanghai headquarters and 11 projects under construction 1 85
New recruits by age, Above 50, Whole Group 204 85
New recruits by gender, Female, Shanghai headquarters and 11 projects under construction 193 85
New recruits by gender, Female, Shanghai headquarters and 4 projects under construction 32 85
New recruits by gender, Female, Whole Group 1814 85
New recruits by gender, Male, Shanghai headquarters and 11 projects under construction 311 85
New recruits by gender, Male, Shanghai headquarters and 4 projects under construction 55 85
New recruits by gender, Male, Whole Group 4456 85
Number of full-time employees in Hong Kong employees 26 51
Number of full-time employees in Mainland China employees 7546 51
Number of operating projects projects 16 12
Number of projects completed, in construction and held for development purposes projects 156 12
Number of projects under construction included in ESG data collection scope projects 11 6
Ranking distribution - General staff % 79.1 51
Ranking distribution - Grade C (senior management) % 0.2 51
Ranking distribution - Middle management % 15.5 51
Ranking distribution - Senior management % 5.2 51
Region distribution - Hong Kong % 0.3 51
Region distribution - Mainland China % 99.7 51
Total employees (Shanghai headquarters and 11 projects under construction) 753 83
Total employees (Shanghai headquarters and 4 projects under construction) 138 83
Total employees (Whole Group) 7572 83
Total new recruits, Shanghai headquarters and 11 projects under construction 504 85
Total new recruits, Shanghai headquarters and 4 projects under construction 87 85
Total new recruits, Whole Group 6270 85
Total number of full-time employees employees 7572 51

Employee turnover rate by gender, age group and geographical region.

Indicator Unit 2018 2019 Report Pages
Employee turnover by age, 30 and below, Shanghai headquarters and 11 projects under construction 131 86
Employee turnover by age, 30 and below, Shanghai headquarters and 4 projects under construction 8 86
Employee turnover by age, 30 and below, Whole Group 1378 86
Employee turnover by age, 31-40, Shanghai headquarters and 11 projects under construction 142 86
Employee turnover by age, 31-40, Shanghai headquarters and 4 projects under construction 42 86
Employee turnover by age, 31-40, Whole Group 1078 86
Employee turnover by age, 41-50, Shanghai headquarters and 11 projects under construction 21 86
Employee turnover by age, 41-50, Shanghai headquarters and 4 projects under construction 6 86
Employee turnover by age, 41-50, Whole Group 674 86
Employee turnover by age, Above 50, Shanghai headquarters and 11 projects under construction 1 86
Employee turnover by age, Above 50, Shanghai headquarters and 4 projects under construction 1 86
Employee turnover by age, Above 50, Whole Group 382 86
Employee turnover by gender, Female, Shanghai headquarters and 11 projects under construction 104 86
Employee turnover by gender, Female, Shanghai headquarters and 4 projects under construction 18 86
Employee turnover by gender, Female, Whole Group 1338 86
Employee turnover by gender, Male, Shanghai headquarters and 11 projects under construction 191 86
Employee turnover by gender, Male, Shanghai headquarters and 4 projects under construction 39 86
Employee turnover by gender, Male, Whole Group 2174 86
Total employee turnover, Shanghai headquarters and 11 projects under construction 295 86
Total employee turnover, Shanghai headquarters and 4 projects under construction 57 86
Total employee turnover, Whole Group 3512 86

Number and rate of work-related fatalities occurred in each of the past three years including the reporting year.

Indicator Unit 2019 Report Pages
Rate of work-related fatalities (Shanghai headquarters and 11 projects under construction) 0.00% 82
Work-related injury rate per 1000 (Shanghai headquarters and 11 projects under construction) 0.00% 82

Description of occupational health and safety measures adopted, and how they are implemented and monitored.

Indicator Unit 2019 Report Pages
Total hours of safety training (Shanghai headquarters and 11 projects under construction) 4607 82
Total participants in safety training (Shanghai headquarters and 11 projects under construction) 2854 82

The percentage of employees trained by gender and employee category (e.g. senior management, middle management).

Indicator Unit 2018 2019 Report Pages
Employees trained by gender: Female (Shanghai headquarters and 11 projects under construction) 238 87
Employees trained by gender: Female (Shanghai headquarters and 4 projects under construction) 44 87
Employees trained by gender: Female (Whole Group) 2970 87
Employees trained by gender: Male (Shanghai headquarters and 11 projects under construction) 357 87
Employees trained by gender: Male (Shanghai headquarters and 4 projects under construction) 94 87
Employees trained by gender: Male (Whole Group) 4515 87
Employees trained by ranking: General staff (Shanghai headquarters and 11 projects under construction) 356 87
Employees trained by ranking: General staff (Shanghai headquarters and 4 projects under construction) 72 87
Employees trained by ranking: General staff (Whole Group) 5959 87
Employees trained by ranking: Grade C senior management (Shanghai headquarters and 11 projects under construction) 11 87
Employees trained by ranking: Grade C senior management (Whole Group) 16 87
Employees trained by ranking: Middle management (Shanghai headquarters and 11 projects under construction) 164 87
Employees trained by ranking: Middle management (Shanghai headquarters and 4 projects under construction) 40 87
Employees trained by ranking: Middle management (Whole Group) 1145 87
Employees trained by ranking: Senior management (Shanghai headquarters and 11 projects under construction) 64 87
Employees trained by ranking: Senior management (Shanghai headquarters and 4 projects under construction) 26 87
Employees trained by ranking: Senior management (Whole Group) 365 87
Percentage of employees trained, Female, Whole Group % 98.74% 88
Percentage of employees trained, General staff, Whole Group % 99.53% 88
Percentage of employees trained, Grade C senior management, Whole Group % 100.00% 88
Percentage of employees trained, Male, Whole Group % 98.93% 88
Percentage of employees trained, Middle management, Whole Group % 97.45% 88
Percentage of employees trained, Senior management, Whole Group % 92.64% 88
Total employees trained (Shanghai headquarters and 11 projects under construction) 5995 87
Total employees trained (Shanghai headquarters and 4 projects under construction) 3015 87
Total employees trained (Whole Group) 7485 87

The average training hours completed per employee by gender and employee category.

Indicator Unit 2019 Report Pages
Training hours, Female, Whole Group hours 175230 88
Training hours, General staff, Whole Group hours 351581 88
Training hours, Grade C senior management, Whole Group hours 944 88
Training hours, Male, Whole Group hours 266385 88
Training hours, Middle management, Whole Group hours 67555 88
Training hours, Senior management, Whole Group hours 21535 88
Training hours, Total hours, Whole Group hours 441615 88

Number of suppliers by geographical region.

Indicator Unit 2019 Report Pages
Total contracted area (property services) sq.m. 23000000 12
Total service area under management (property services) sq.m. 13000000 12
Total suppliers (Mainland China, Whole Group) 821 92
Total suppliers (Whole Group) 821 92

Number of products and service related complaints received and how they are dealt with.

Indicator Unit 2019 Report Pages
Number of service-related complaints received (Shanghai headquarters and 11 projects under construction) 1 92

Description of practices relating to observing and protecting intellectual property rights.

Indicator Unit 2019 Report Pages
Number of pipeline projects projects 11 12

Resources contributed (e.g. money or time) to the focus area.

Indicator Unit 2019 Report Pages
Charitable investment (Shanghai headquarters and 11 projects under construction) RMB in ten thousand 103 92
Charitable investment (Whole Group) RMB in ten thousand 1363.31 92

The types of emissions and respective emissions data.

Standard Indicator Unit 2018 2019
Airborne Particulate Matter (PM) Emissions kg 0.23 2.56
NOâ‚“ Emissions kg 1.91 14.49
SOâ‚“ Emissions kg 0.54 1.44

Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Standard Indicator Unit 2018 2019
Direct GHG Emissions (Scope 1) tons of carbon dioxide equivalent 16.4 288.8
Indirect Energy Emissions (Scope 2) tons of carbon dioxide equivalent 4846.1 3166.7
Total GHG Emissions tons of carbon dioxide equivalent 4888.9 4127.8
Total GHG Emissions Intensity (By Area) tons of carbon dioxide equivalent/sq.m. 0.004 0.001
Total Other Indirect Energy Emissions (Scope 3) tons of carbon dioxide equivalent 26.4 672.3

Total hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Standard Indicator Unit 2019
Hazardous Waste Recycled tons 0.08
Total Hazardous Waste tons 0.08
Total Hazardous Waste Intensity (By Area) tons/thousand sq.m. 0.00001

Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Standard Indicator Unit 2019
Non-Hazardous Waste (Construction Waste) tons 1431900
Non-Hazardous Waste (Domestic Waste) tons 655.7
Non-Hazardous Waste (Kitchen Waste) tons 652.7
Non-Hazardous Waste Recycled tons 21.3

Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).

Standard Indicator Unit 2018 2019
Electricity Consumption Intensity (By Area) MWh/sq.m. 0.005
Energy Consumption Intensity (By Area) MWh/sq.m. 0.001
Gasoline Consumption MWh 870.1
LPG Consumption MWh 3.9
Natural Gas Consumption MWh 136.8
Purchased Electricity MWh 6884.9 4932.8
Total Energy Consumption MWh 6884.9 5943.6

Water consumption in total and intensity (e.g. per unit of production volume, per facility).

Standard Indicator Unit 2018 2019
Water Consumption m³ 162446 556722
Water Consumption Intensity (By Revenue) m³/sq.m. 0.13 0.1

Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.

Standard Indicator Unit 2018 2019
Number of Bachelor's Degree Employees employees 2147
Number of Below Junior College Employees employees 5138
Number of Doctoral Degree Employees employees 3
Number of Employees Aged 30-50 employees 95 4130
Number of Employees Aged Above 50 employees 1 659
Number of Employees Aged Below 30 employees 42 2783
Number of Employees in Hong Kong employees 26
Number of Employees in Hong Kong and Mainland China employees 7572
Number of Employees in Mainland China employees 7546
Number of Female Employees employees 44 3008
Number of Full-time Employees employees 7572
Number of Full-time Employees (Female) employees 3008
Number of Full-time Employees (Male) employees 4564
Number of General Employees employees 72 5987
Number of Male Employees employees 94 4564
Number of Master's Degree Employees employees 284
Number of Middle Management Employees employees 40 1175
Number of New Employees employees 87 6270
Number of New Employees (Above 50) employees 204
Number of New Employees (Aged 30-50) employees 50 2445
Number of New Employees (Aged Below 30) employees 37 3621
Number of New Employees (Female) employees 32 1814
Number of New Employees (Male) employees 55 4456
Number of Senior Management Employees employees 26 394
Number of Total Employees employees 138 7572
Percentage of Bachelor's Degree Employees % 28.3
Percentage of Below Junior College Employees % 67.9
Percentage of Employees Aged 30-50 % 54.5
Percentage of Employees Aged Above 50 % 8.7
Percentage of Employees Aged Below 30 % 36.8
Percentage of Employees in Hong Kong % 0.3
Percentage of Employees in Hong Kong and Mainland China % 100
Percentage of Employees in Mainland China % 99.7
Percentage of Female Employees % 39.7
Percentage of Full-time Employees % 100
Percentage of General Employees % 79.1
Percentage of Male Employees % 60.3
Percentage of Master's Degree Employees % 3.8
Percentage of Middle Management Employees % 15.5
Percentage of Senior Management Employees % 5.2

Employee turnover rate by gender, age group and geographical region.

Standard Indicator Unit 2018 2019
Turnover Rate of Employees Aged 30-50 48 1752
Turnover Rate of Employees Aged Above 50 1 382
Turnover Rate of Employees Aged Below 30 8 1378
Turnover Rate of Female Employees 18 1338
Turnover Rate of Male Employees 39 2174
Turnover Rate of Total Employees 57 3512

Description of occupational health and safety measures adopted, and how they are implemented and monitored.

Standard Indicator Unit 2019
Number of People Receiving Training on Work Safety persons 2854
Total Hours of Safety Training for Employees hours 4607

The percentage of employees trained by gender and employee category (e.g. senior management, middle management).

Standard Indicator Unit 2019
Percentage of Employees Trained % 98.9
Percentage of Trained Executive Employees % 100
Percentage of Trained Female Employees % 98.74
Percentage of Trained General Employees % 99.53
Percentage of Trained Male Employees % 98.93
Percentage of Trained Middle Management % 97.45
Percentage of Trained Senior Management % 92.64

The average training hours completed per employee by gender and employee category.

Standard Indicator Unit 2019
Average Training Hours per Employee hours 58.3
Total Training Hours hours 441615

Number of suppliers by geographical region.

Standard Indicator Unit 2019
Number of Suppliers in Mainland China 821
Number of Total Suppliers 821

Number of products and service related complaints received and how they are dealt with.

Standard Indicator Unit 2019
Number of Products and Service Related Complaints 1

Resources contributed (e.g. money or time) to the focus area.

Standard Indicator Unit 2019
Total Public Welfare Donations RMB in ten thousand 1363.31
Total Social Investment RMB in ten thousand 1363.31